Er is helemaal geen elektrisch gereedschap of technische kennis vereist. De bouwstukken zijn eenvoudig te monteren en stapsgewijze instructies begeleiden u van het begin tot het einde.
Ons met meerdere awards bekroonde modulaire bouwsysteem geeft u de mogelijkheid om unieke verhoogde moestuinbakken van elke vorm of grootte voor uw tuin te creëren.
Voer uw gewenste afmetingen in om onmiddellijk een prijs te krijgen voor verhoogde moestuinbakken, vijvers, keerwanden of tuinranden.
Verhoogde plantenbakken, keermuren, vijvers - Bouw alles met WoodBlocX
WoodBlocX is een uniek en gepatenteerd modulair bouwsysteem waarmee u mooie en duurzame tuinstructuren kunt creëren.
De bouwstenen zijn gemaakt van duurzaam geproduceerd hout. Met deuvels van gerecycled plastic kunnen ze worden gemonteerd tot verhoogde moestuin- en plantenbakken, keerwanden, trappen, verhoogde vijvers en tuinmeubelen.
Bouwen met WoodBlocX is heel eenvoudig. U heeft geen fundering, elektrisch gereedschap of speciale kennis nodig. WoodBlocX-constructies die volgens de bijgevoegde stapsgewijze instructies worden gebouwd, zijn gegarandeerd stabiel voor een minimum van 15 jaar.
100%
Customer service are great, deliveries go without a hitch
Julie in Hertfordshire
A good comprehensive product, easy to install, excellent support online.
good service, delivered on time with all the correct parts ( a few unecessary additions ).
Graham Reid in Wantage
great product.easy to follow instructions .colour coding great idea
KEVIN MORGAN in burnham on sea
Bought an e-voucher
I bought give voucher for my son, it was delivered straight away via email. I will be buying some more for him as he is saving to get a raised bed.
Great example of how a company should be run
Great service, with helpful and responsive people
Good raised beds, good design and instructions
Delivered as promised with excellent instructions though colours used on block diagrams could be bit less dense for older eyes
Eric Waters in Yarpole, Leominster
Thank you Eric, for your kind review - and your feedback about our colour coding. This is well worth another look.
Adie @ WoodBlocX
Christine Hamilton in Glasgow
Thank you for your positive feedback, Christine. Your garden and planters are looking wonderful, thank you for sharing with us.
Adie @ WoodBlocX
We're so pleased with our new raised bed
Because of our location, we were worried about accessibility for the delivery company, but when I rang WoodBlocX customer service they were very helpful.
Simon Goddard in March, Cambridgeshire
Thank you, Simon, this is great to hear, I'm glad the delivery and service went well.
Adie @ WoodBlocX
Great looking raised beds and good service.
An enquiry I made prior to ordering was answered promptly and helpfully. Delivery was on the day I requested. The courier company phoned the day before to confirm delivery which was helpful but were only able to give me an 8am to 5pm delivery slot which was a bit frustrating. When I phoned them on the day they were able to be more precise, giving an estimated 2 hour slot which was useful. The delivery driver was very helpful. Although it was supposed to be a 'kerbside' delivery he brought the pallet as far up the drive as he could until a narrow side gate prevented him from getting any further.
MelS in UK
Thank you, Melanie, for your fantastic review. I'm so pleased that you received the service we strive for and delighted that you're now enjoying your raised bed.
Adie @ WoodBlocX
Raised bed
Quick delivery and easy to follow instructions
Angela Bellamy in Rotherham
Thank you for your super feedback, Angela, we really appreciate you taking the time.
Adie @ WoodBlocX
Thank you for leaving this five star review
Adie @ WoodBlocX
x
Your review system is poor.
There is only a need to write one comment.
Bev Belcher in Ashtead, Surrey
Thank you Bev, for taking the time to feedback. It's really helpful to us to understand customer views, including the product, delivery and service. I take on board your feedback all the same and appreciate that for some this may be a little much. We welcome any feedback an if you prefer to only complete one feedback box, we understand.
Adie @ WoodBlocX
Good quality, well produced , easy to build product
all very easy, and fast to order and receive delivery. Website is straightforward and has lots advice re building & FAQ are useful
Sadie Honeybun in Shoreham-by-Sea
Very impressed!
The whole order to delivery process was perfect. The delivery driver went out of his way to get the pallet with the blocks on where it was most convenient for me.
James in Peterborough
very helpful let down by postal system
KEVIN MORGAN in somerset
All staff I spoke to were very helpful and nothing was a bother to them
William McDonald
Great product idea pity about the timber quality.
Delivered later than expected but a very kind helpful delivery man.
Transformed my garden with these easy to make planters.
Spot on delivery timescale. Clear instructions and arrived when promised. Very impressed
Thank you for your lovely feedback. We're so happy that you've enjoyed your experience with WoodBlocX
Adie @ WoodBlocX
Woodblocx retaining wall.
Woodblocx is very easy to order and was delivered quickly. The building download was missing but a quick phonecall later and sorted immediately. Would recommend this product.
Jennifer Brook in Penrith
Thank you, Jennifer, we're so happy that you're pleased with your new wall.
Adie @ WoodBlocX
All good except website ordering went hay-wire. Arrived on day requested and on time.
Thank you for your feedback, if you have time and are able to give me a little more information about your web experience, I would be interested to understand what went wrong for you.
Adie @ WoodBlocX
Good service but should keep their promises
Great service. Tracked all the way and delivered right to the location needed. All questions were answered. As we are a volunteer garden we were offered a free liner which was NOT included as promised but otherwise positive.
Jeffrey David Bateman in Watford
Jeffrey thank you so much for your wonderful review. We're so sorry that you didn't receive the expected liner - was this given verbally over the phone? We would usually give you a code to apply during the checkout process. We will be happy to send it now if this is still useful to you. Please reach out if we can help.
Adie @ WoodBlocX
exactly what I wanted
very easy website and prompt delivery - no issues
Thank you for your five star review. We're so happy that you're pleased with the crop protectors
Adie @ WoodBlocX
Good product, but improve the instructions
Good service.
Best decision using Woodblocx to design our raised beds, superb, highly rec
Fabulous service with a bespoke design that was just what we wanted, delivery was prompt and delivered direct to the house, customer service were brilliant in resolving a missing block which was delivered within 3 days, no hassle at all.
Heather Bridgman in Gosport
Your bespoke deign is beautiful, Heather. We're so happy you're pleased with your purchase.
Adie @ WoodBlocX
Easy ordering and fast pallet to kirbside delivery
David Whittle in Formby
This is fantastic to hear, David, thank you.
Adie @ WoodBlocX
Excellent product and excellent service
Thank you so much for this wonderful review, we're delighted that your experience was so positive.
Adie @ WoodBlocX
More raised beds for the garden
Great service, good communication and delivered on time
Steve Carter in Botley, Hampshire
Steve, this is wonderful to read. I'm pleased that your experience continues to be positive. Thank you for your review.
Adie @ WoodBlocX
Excellent product went together well
From design (mine was relatively simple ) to reciept of goods was timely and organised.
Conversation on the telephone regarding the design and supply was dealt with professionally
Philip Catton in Alfreton Derbyshire
Thank you, Philip, for taking the time to offer such a favourable review. We welcome your feedback about the l plates in the design. They are designed to be snug but appreciate that this can make this stage more challenging.
Adie @ WoodBlocX
Successful Retaining Wall/Steps
Preparing the area and ensuring the ground is level prior to installing the wall/steps was the most time consuming part of the project. However it is worthwhile ensuring you have a solid level surface and plenty of space for the wall/buttresses.
All in all I am very happy with the finished product and would have no hesitation recommending Woodblocx to anyone for garden projects: walls, steps and raised beds.
Thank you for taking the time to offer such welcome and valuable feedback. Your project looks great and we're always happy to see when the extended family gets involved : )
Adie @ WoodBlocX
Chris Warner in Nottingham
Thank you, Chris, your raised bed looks wonderful. We appreciate your feedback regarding the brackets, which will be a topic of consideration. We look forward to welcoming you back in the future.
Adie @ WoodBlocX
Thank you for your 5-star review we're so happy that you're pleased with your purchase and your experience with WoodBloccX.
Adie @ WoodBlocX
Made to measure
The made to measure option is perfect for those non standard areas of the garden. It means you can get exactly what you want and the beds are very well made
Tina Clark in Southampton
Thank you, Tina, this is wonderful feedback and we're pleased to be able to assist you.
Adie @ WoodBlocX
Tracey in Norwich
Excellent product!
The design was prepared rapidly for me and the WoodBlocX delivered quickly too
Thank you for your great feedback, we're delighted that you're happy with the service received.
Adie @ WoodBlocX
Super. A chip off the old blocX
Super service. Listened closely to our needs and were super response to questions.
Felt very bespoke.
This is so kind, we love your feedback, thank you.
Adie @ WoodBlocX
Happy Woodblox Customer
We are happy with our order from Woodblox. The order process was easy, the order was delivered well packed and quick. The planter project was easy to assemble. Would recommend at least 2 people doing the assembly. We would not hesitate to purchase more items from Woodblox for future garden projects.
This is fantastic to read. We're so happy that you've enjoyed your experience with us and we hope that we can welcome you back again.
Adie @ WoodBlocX
Good Buy
Well made easy to assemble even for a woman. This is my second raised bed. We had some very good cops from the first as it was easy to use.
I'm so happy that you've found your project easy, sounds like you're on a roll! Thank you for taking the time to leave such a lovely review.
Adie @ WoodBlocX
Amazing product and simple to put together.
Callum is very responsive. He’s great at deciphering my poor sketches.
MARK MCDONALD in Roundthwaite
Thank you, Mark, Calum will be pleased to read this. Thanks for taking the time to feedback, we really appreciate it.
Adie @ WoodBlocX
prompt
Thank you for taking the time to leave us such a favourable review.
Adie @ WoodBlocX
Excellent
Very friendly and efficient servcie throughout.
Anita in Wiltshire
Thank you so much for the 5-star review!
We really appreciate it and hope to see you again in the near future
Adie @ WoodBlocX
Happy gardener.
Very prompt delivery and service.
Patricia Finch in Brandon
delivery was a bit off , but otherwise good
Andrew Pittaway
Great Raised Bed Result
The delivery notifications were a bit slow. Had a Wednesday notification for delivery then Friday. Finally arrived the following Tuesday. Fortunately not in a hurry for the goods but a more realistic schedule would have been helpful.
Thank you for the 5 star review!
We are very sorry to hear that there is a delay with your delivery but pleased to hear that you are happy with your purch
Adie @ WoodBlocX
Thank you for the 5 star review!
We are very happy to hear that you are pleased with your purchase and hope to see you again ve
Adie @ WoodBlocX
Solid and great construction
Fast delivery
David F in London
Thank you very much for the 5-star review! We appreciate it.
We are very pleased to hear that everything was to your satisfaction and we hope to see you again soon.
Adie @ WoodBlocX
GREAT RESULT - NEEDS MORE PRODUCTION THOUGHT
Delivery good. A few blocks missed out of the order - required two more deliveries due to a dispatch mistake.
Thank you very much for the feedback!
Some blocks may have been more wet than others as they would have come from a freshly treated batch of blocks.
We do recommend that all blocks are dried out before construction starts.
If there is anything else we can help you with, please feel free to contact our admin team at [email protected]
Adie @ WoodBlocX
Definitely buy again
Very helpful and rapid response on email questions before purchase.
Delivery took an extra day because of bank holiday in Wales - there wasn’t one in Scotland - so expected delivery date given on order was one out!
Thank you very much for the 4-star review! We really much appreciate it and hope to see you again very soon.
Adie @ WoodBlocX
Sean Richards in Kent
Helen Watson
Thank you very much for the 5-star review. We all really appreciate it here at WoodBlocX
Adie @ WoodBlocX
Mark
Thank you very much for the great review. Everyone here at WoodBlocX appreciates it.
We are delighted to hear that the missing components arrived to you quickly and everything was to your satisfaction.
Adie @ WoodBlocX
Thank you very much for the 5-star review. We appreciate it.
We are so pleased to hear that the payment issue was resolved quickly and to your satisfaction.
Please let us know if there is anything else we can do for you.
Adie @ WoodBlocX
Bespoke designed planter
Delivered promptly, Design service was very competent and interpreted my sketch well although I had to mail back and get revision since first quote was only partial including just one out of the 3 planters requested
David Hopper in Brentwood
Building blocks for grownups!
Custom designed with the client’s ideas for the site in mind, it came together well and looks rustically robust. The clear instructions and layer by layer fitting guide suppled made the job of building efficient. The nature of the task decrees a fair amount of ‘clout’, but do trust the designer’s colour coded ‘map’ when piecing the kit together.
Two comments:
The metal brackets used to secure buttresses do have an effect on fitting, as they are not recessed between block layers. Their accumulative thickness means longer blocks may not sit so well. They tend to ‘rock’ over the spot. A way round is to cut the block at this point, to allow the ends to sit level with those before and after.
Secondly, I suggest that the holes tin the capping, should also have the recess ring to allow the capping to sit snugly onto top block layer. While the capping is now tightly on, there is a slight unnecessary gap between it and the top block layer.
I haven’t included a photo for security reasons, but it does look good, made more of, with the addition of fence downlighting.
Good Afternoon!
Many thanks for the great review.
We will be sure to feed your comments back to management.
Can you send us some pictures of the issue at [email protected] and we will get this sorted for you?
Adie @ WoodBlocX
Excellent product from a very efficient company.
Excellent. The ability to virtually build the raised bed was very useful. Delivered on time. Due to a shower of rain some of the instructions were destroyed but a simple email to the company and another set were immediately emailed.
Graeme Closs in Dundee
Hi Graeme!
thank you for the 5-star review. We very much appreciate it.
We are thrilled to hear that everything went well.
let us know if we can do anything else for you in the future.
Adie @ WoodBlocX
Easy and looks good
Excellent. I was one block missing when delivered. This was supplied straight away
A fantastic product and service
Brilliant, can't rate Woodblocx enough
Thank you, you're feedback makes us very happy.
Adie @ WoodBlocX
Great raised beds
Ordering online is easy and delivery was excellent
Thank you for this lovely review. Your description/ advice is spot on and your garden looks lovely.
Adie @ WoodBlocX
Thank you so much for this lovely 5-star review
Adie @ WoodBlocX
Excellent Pond!
Delivered as planned. Communication from both WoodblocX and the delivery company was very good. Thanks!
Alan Dale in Worksop
This is wonderful to read, Alan, we're delighted you're happy with your pond and the service.
Adie @ WoodBlocX
Susan Mackellar
Thank you, Susan, for taking the time to write a review. We hope your grandson enjoys the raised bed for many years to come.
Adie @ WoodBlocX
Thank you for your welcome feedback. We're happy that you're happy with your pond.
Adie @ WoodBlocX
New project
Great service and order updates from delivery agents
Thank you for your valued feedback, we really appreciate you taking the time.
Adie @ WoodBlocX
Raised Bed
Excellent service. Arrived on time and was well packaged.
Christopher AITKEN in Telford
Thank you, Christopher, for taking the time to write such a lovely and detailed review. This certainly is great feedback.
Adie @ WoodBlocX
5 star
Great service, can't fault ?
Thank you so much for this fantastic 5-star review, we're thrilled that you're happy with service you've experienced
Adie @ WoodBlocX
Lego for adults
Good
A complete experience
Great service quickly answered all my questions
Brian Rolfe in Leicester
Great service.
Very helpful, great service. Can't fault them.
Repeat purchase, loved it so much we bought another a
Quick dispatch and delivered on a day of our choice. Delivery guy was great.
Missing pieces but looks good
Estimated delivery date did not match the delivery company's delivery date so perhaps estimated dates should be more realistic The response to me ringing about the 2 missing pieces was somewhat indifferent but they did at least send the correct pieces.
Great Service & Great Product
Quick turnaround, fully interactive design process. The build was easy and the result was very pleasing.
Thank you so much for taking the time to provide this amazing 5-star review and feedback. We are delighted you had a great experience and thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Raised border transformation
We were kept informed from when the order was placed and it was delivered on the day we requested. Perfect
Tina Clark in Southampton
Excellent service
Excellent service both design and communication. They reacted swiftly when 1 item was missing so it did not delay my project. I still considered giving 5 stars.
Mark Ellis in Aberdeen
Woodblocx for ponds, steps and walls
Product delivered within 3 days of ordering. All in good order. Instructions easy to follow. Wooden blocks are sturdy and long lasting
Stephen Thompson in Seaton, Devon
Nice final product but very fiddly
Easy to order and delivered very quickly
Good design and good products
The woodblocx design service is really good (you can't get their stuff without going though it) but the designers I've dealt with have been really good at taking my original design and then making the modifications required when I realise that what I asked for is not quite what I wanted.
Elliot Uttridge
Very solid and easy to construct
Delivered on a pallet to the location of my choice. Build plans easy to follow
Robert Gurney-Smith in Northwich
Ron Gandolfo in IOW
A First Class Product and Company
From start to finish the service has been a first class experience. The product was delivered when it was scheduled and was well packed on the pallet.
DEREK MCMAHON in York
Quick and Easy
The website already had a lot of information but when I needed a bit more I was able and got a quick reply.
Calum Bruce
Thank you for the 5-star feedback!
We all really appreciate it and hope to see you again very soon!
Adie @ WoodBlocX
stewart mckeown in Glasgow
Thank you for the 5-star feedback!
We all really appreciate it and hope to see you again very soon!
Adie @ WoodBlocX
Raised bed and steps/seat
Excellent efficient service. Very happy
Thank you for the 5-star feedback!
I will be sure to pass your kind words on to Harry who will really appreciate it.
The pictures look fantastic!
Adie @ WoodBlocX
My latest WoodBlocX order.
I was kept undated re the delivery of my WoodBlocX.
Thank you very much for leaving the great feedback!
We are so happy to see a returning customer and glad you enjoyed the process.
Adie @ WoodBlocX
Thank you very much for taking the time to leave thew amazing feedback!
We hope to see you again very soon!
Adie @ WoodBlocX
Philip Edwards in Preston
Julian Badcock in Cambridge
Thank you very much for the 5-star feedback :). We hope to see you again very soon!
Adie @ WoodBlocX
Garden lego - almost childs play!
Very good. Elaborated on in the product review.
Steve Somes in TOWCESTER
Thank you so much for your amazing feedback! Everyone here at WoodBlcoX appreciates it.
Thank you so much for sending the photographs, your beds look fantastic!
Adie @ WoodBlocX
Great service
Brilliant service from start to end. Any queries Steven was amazing in customer services. Will go over and above to help. Wouldn't hesitate to use again.
Great quality products too.
Thank you so much for the fantastic feedback! I will be sure to pass your kind words on to Steven :).
Please feel free to get in touch with us before your next purchase and we will be happy to answer any questions you may have.
Adie @ WoodBlocX
Thank you very much for the 5-star review!
We hope to see you again very soon!
Adie @ WoodBlocX
Great service
Great service. Happy to help with any questions
Thank you so much for your kind words! I will be sure to pass these on to our Admin team.
We hope to see you again very soon!
Adie @ WoodBlocX
Top marks yet again.
My dealings with everyone at WoodBlocX has been good, efficient and always friendly. I only wish more companies were as approachable and helpful.
Thank you so much for your kind words! I will be sure to pass these on to our Admin team.
We hope to see you again very soon!
Adie @ WoodBlocX
Thank you so much for the 5-star review!
Everyone here at WoodBlocX really appreciates it :)
Adie @ WoodBlocX
Frederick Matthews
Thank you so much for the 5-star review!
Everyone here at WoodBlocX really appreciates it :)
Adie @ WoodBlocX
Superior product to anywhere else
Prompt efficient service
stephen taylor
Thank you for your kind words! We're thrilled to hear that you love the quality and appearance of your pond. Enjoy your stunning new addition!
Adie @ WoodBlocX
Arrived on correct day with plenty of communication beforehand. Driver was especially helpful.
Thank you for your feedback! We're pleased to hear that your delivery went smoothly and that you received ample communication. It’s great to know the driver was especially helpful. Enjoy your new setup!
Adie @ WoodBlocX
Good delivery time from when order placed
Thank you for sharing your experience! It’s wonderful to hear that the assembly was a success with a bit of teamwork and supervision from your dog. We're glad the diagrams were easy to follow and that the blocks fit together well. Enjoy your new setup, and kudos to you and your team for a job well done!
Adie @ WoodBlocX
Delivery in an ENORMOUS vehicle.
Compliments to the driver for turning in front of our cottage. Very impressive.
Thank you for your positive feedback, I'll be sure to pass this to the driver.
Adie @ WoodBlocX
Great
Shaun Cottrell
Chloe
Thank you for your kind words! We’re thrilled that you’re happy with your new retaining wall and that it made a great replacement for your old concrete wall. It's fantastic to hear that the delivery was quick and the assembly was easy. We look forward to serving you again in the future!
Adie @ WoodBlocX
WoodBlocX raised beds. Well worth the effort and the price.
From ordering to delivery was approx 10 days. Slightly longer than I was hoping.
Packed on a pallet and the wrapping was either loose or not there. But all the bits were there.
Maureen Zeiher in Tongham, nr Farnham, Surrey.
Thank you for your feedback! We’re glad to hear that the overall assembly was straightforward. Soft ground can sometimes be tricky, but it’s good to know you managed to get everything in place. If you have any future issues or need assistance, feel free to reach out. Enjoy your new setup!
Adie @ WoodBlocX
Excellent
Excellent service. Nothing is too much trouble.
Thank you for your lovely and welcome feedback. We're delighted that you're happy with your purchase.
Adie @ WoodBlocX
Lovey raised beds
Website easy to order from, great communication and arrived quite quickly by Palletways.
Polly in cannock
Thank you for your feedback! It's impressive to hear that your first WoodbloX bed lasted 12 years. It’s wonderful that your other beds are holding up well and continue to look great. We appreciate your recommendation and are happy you’re pleased with our products!
Adie @ WoodBlocX
Emma Jennings in Cambs
Thank you so much for your feedback. It's great to hear that the purchase and construction process was smooth for you!
Adie @ WoodBlocX
Great quality product.
Great service. Responsive and very easy to deal with.
Polite on the phone, ordering was painless.
Ed in Liss
That sounds fantastic! It's wonderful to hear that the raised vegetable bed and tortoise enclosure turned out just as you envisioned. It's even better that you got to share the building experience with your kids—those are memories they'll cherish. Enjoy your new veg patch and give a little pat to your happy tortoise for me!
Adie @ WoodBlocX
Thank you WoodBlocX, my garden looks great.
The design service created exactly what I needed this time and previously the automated planter creation tool has worked perfectly. No complaints anywhere.
Ben Greenfield in Ashford
Happy overall
Helpful service, minor problem with missing part but problem was sorted, and happy overall.
Niall Ninnes in Hayle
Great Service and customer care
Great service from customer care, dispatching replacement fixing kit the same day.
Robert Johnston in Stonehaven
Speedy delivery
Sean Palmer
A very clever way to build raised flower beds
WoodBlocX is an ingenious way to build raised beds in a garden. Effectively it is building wooden raised bed frames in a a similar way to Lego bricks. The wooden blocks have a square cross section of 10cm x10cm and come in various lengths. Each layer of the blocks is secured by plastic dowels which ensure a very rigid structure to be quickly built.
The website is superb and enables a user to think what type of raised bed layout that they would like. When a rough plan is submitted to WoodBlocX a very clever designer produces a
superb 3D picture of your rough plan and a detailed layer by layer of how to build the structure. This only takes a few days and once ordered the delivery soon arrives on a very secure pallet.
Construction is a pleasure for any competent DIY enthusiast which can only be dampened by the atrocious wet weather that I encountered during the task. Nevertheless I did ensure that the the structure was level and looked like the original design.
Peter Bates in Preston
Poor
Good products, friendly people.
Friendly and helpful.
Would recommend
Choice of delivery days which was nice
Repeat order
Great product, I have had six lots, fast and friendly service.
graham HARRISON in Leeds
I highly recommend Woodblocx
Woodblocx service was great. The website was really simple to use and the instructions were really clear.
Mark T in Telford
Fantastic product brilliant service
Brilliant from start to finish. Ordered, asked for a certain delivery date. Arrived on that day with the transport company giving me an hours notice before they arrived. Can't ask for more than that.
Sharon Schofield in Cleethorpes
Excellent product
Very helpful, everything happened as to schedule
Maire Cotton
Nick Brier in Sheffield
Genius design
Delivery was a lot longer than website suggested. Delivery company did finally contact me to apologise, saying they had drivers off sick.
Great product, great service it's a shame they use a less great courier.
Delivery was a bit late but that was due to the delivery company only delivering to our area once a week.
Emails to Woodblocx were answered promptly and all questions answered satisfactorily.
This was our first purchase as a test to see if we wanted to build our garden using Woidblocx. They've passed the test as far as we're concerned.
Kenny Burnett in Aberdeen
Peter WILSON
Excellent design and timely delivery.
Design was excellent and although the delivery was one day later than woodblocx had stated, the pallet delivery company kept me informed so this was not a problem. However, one of the long coping blocks had been mitred to the wrong angle so could not be used.
Peter Laughton in Stanwick, Northants
Good product - highly recommended.
Great service, goods arrived safely on one pallet, although the pallet did not quite make it!
John Philip Cranston in Daventry
Two new raised planters
Very helpful & efficient when contacted whilst completely understanding my issue.
Nicholas F
Excellent wood Lego system
Excellent design service and very competent designer who interpreted by requirements exactly.
An expensive regret!
A noticeable difference between the promotional videos and the realty of a poorly packed pallet, half covered in plastic.
Would recommend looks so tidy
Would recommend
They couldn't;t have been more helpful.
CP in Nottingham
Good service, but after short time surface rust appeared on protectors
The protectors arrived without the securing kit, but Woodblocx customer service immediately dispatched the kit and it arrived within 2 days.
Robert Johnston in Stonehaven
Fantastic raised pond
We loved the raised fish pond. It was easy to assemble and it just puts the finished touch to our garden. We thought it was definitely worth it.
Mistake with order quickly rectified
Although a mistake was made regarding my order, Woodblocx quickly sent a replacement. Very happy with service
Thank you so much for taking the time to provide this 5-star review. We hope you are enjoying your product and thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Thank you so much for taking the time to provide this 5-star review. We hope you enjoying your product and thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Excellent customer service
Ruaridh McIntyre in Glasgow
Community Water feature
Designer Harry was a great ambassador for your brand. The pallet delivery people incomparable. Instructions and information excellent.
Excellent finished product
Good
Lauren Brown in Chelmsford
Great company great product
Great service even when some pegs were missing from the order.
Shelagh Millett in Newbury
Great product & service!
Great service - easy design service and delivery!
Declan Jones in Hertford
Quality product that was very easy to assemble. Would definitely use again
Cannot be faulted, very quick delivery and excellent after sales service as well.
Fabulous Raised Beds
The website is easy to use and you can change the sizes easily to check the prices. Always despatched quickly with plenty of communication by email. The delivery company is Palletways and they always call to book in the day of delivery. If I am not at home the helpful driver leaves the pallet for me exactly where I asked for it to be left. The pallets are always well packed to ensure the items arrive in good condition. Clear assembly instructions are sent by email. Just love this company and their products.
Susan Hawkins
Raised bed designed to fit corner area
Arrived on date requested, driver very good and put the delivery in garage for me to protect from rain.
Instructions clear and easy to follow, Assembly straightforward and no issues.
The retaining plates could have clearance holes to make fitting over the dowels easier. Problem I found was difficulty in fitting dowels through the holes, a larger hole would be better and this wouldn't be detrimental to the design.
Other than that very good and people who have seen love the detail and say it looks nicer than sleepers
Paul Monks in Warrington
Marian Smith in Salisbury
Worth ordering
Great service very quick delivery
Shelagh Millett in Newbury Berkshire
Jules T
Pond review
Quick and efficient
Nigel Earp in Weymouth
Great Service
Great service
Thank you for your 5-star review. We hope you are enjoying your WoodBlocX product an hope you will consider us again in the future.
Adie @ WoodBlocX
Disappointed given price paid and online pictures
Like custom build and clear comms on delivery.
4* as the delivery driver firstly came a day early when no one was in and threatened to leave the delivery on the pavement and leave. Then on delivery, I was surprised they just leave the wood on the pavement and go. Took ages to transport the wood into the garden.
Harley in London
Very pleased with the product and a good quality and good looking addition.
The delivery company that WoodblocX used were very efficient and professional and we were kept updated by email and telephone from order to delivery.
Excellent Product which I highly recommend
Excellent service how can you improve on perfection ?
Andrew Rowley in Shipley, Bradford
Goodish but could be better.
Service was good. Was able to talk to someone to arrange am delivery.
Gary Stewart in North West
Clive Holloway in Chichester
Love the product, love the service
Kept informed throughout the process. Email instructions received in plenty of time and the product arrived as per proposed date. Delivery company were great too
Mark in Shropshire
Great product!
I had to contact regarding damaged parts when it had been delivered it was sorted promptly.
Okay - underwhelming
Very good delivery
Great above ground ponds to fit any space
Excellent service. Good delivery company (Pallet Ways) dropped the pallet of at my back gate
Russell Leigh in Salisbury
Malcolm Martin in isle of wight
Beautiful shaded corner
I needed to hold and then change my order and they were very helpful.
Fabulous product and great service.
Superb throughout.
Simon Walters in Preston
Excellent
All good.
No problems
Terence Kathrens in Llanelli
Great product& excellent service
Extremely helpful
Richard Hughes
Lovely well made product
Really fast delivery. Ordering was very easy
Awesome raised bed
Great customer service, very responsive and easy to deal with. Harry was quick to respond and the attention to detail was impressive. Highly recommended.
Simon Bond in Chichester
Brilliant raised bed
Excellent service quick delivery
Second Woodblocx Raised Bed
Delivery was on time and everything was very well packaged.
Stephen B in Rugby
Very helpful with advice i received after contacting.
Gerald Jeffery in Doncaster
Thank you, Gerald, this is great to read. We're pleased that you've had a positive experience.
Adie @ WoodBlocX
Great product and great service
Clear instructions throughout all the process. We asked to postpone the delivery and it has been executed smoothly
David VINCENT in London
This is great to read, David, we're so pleased that you're happy with your WoodBlocX and the service you've received.
Adie @ WoodBlocX
My pond
Very quick and good
Michael Gollner
Tim Burnell in London
Great kit for a complete novice but some niggles
Delivered on requested date but packaging had split so some items were missing.
Custom designed raised bed with 45 degree angled section
tops
I had a slight issue which was resolved easily after getting in contact with Woodblocx customer service. The issue was dealt with quickly and professionally....what more can you ask for?!!
Helen in Tenterden
Brilliant Product
Excellent service. I had contact them a few times as I was unclear what I wanted. A design was produced which I loved . Easy to put together
Thank you very much for the 5-star review and the kind words. We are very happy to hear that you found our Design team so helpful. We are glad to hear that you are pleased with your purchase and hope to see you again soon.
Adie @ WoodBlocX
Novice successfully builds own raised bed
Very good service, with helpful people at the end of the phone answering my sometimes naive questions.
Thank you very much for the 5-star review and the kind words. We have passed these along to our Admin team who will be delighted. We hope to see you again very soon.
Adie @ WoodBlocX
Good service
Deliver to drive promptly. Easy to assemble and good quality.
Thank you so much for this 5-star review! We appreciate you taking the time to leave your feedback. We hope to see you again soon!
Adie @ WoodBlocX
Matthew Harris in Boston Spa
Thank you so much for this 5-star review! We appreciate you taking the time to leave your feedback. We hope to see you again soon!
Adie @ WoodBlocX
Good product.
Very good communication.
Richard Evans in Basingstoke
Thank you so much for this 5-star review! We appreciate you taking the time to leave your feedback. We hope to see you again soon!
Adie @ WoodBlocX
Does the job
Planning / ordering and despatch was great - Third party transport caused a number of problems
thank you for your 4-star review! We appreciate your kind words and are happy to hear you enjoyed your purchase. We hope you'll be back again soon! If there's anything our team can do to make your next visit even more enjoyable, please don't hesitate to let us know.
Adie @ WoodBlocX
Great product , but delivery issues
See previous comments
thank you for your 4-star review! We appreciate your kind words and are happy to hear you enjoyed your purchase. We hope you'll be back again soon! If there's anything our team can do to make your next visit even more enjoyable, please don't hesitate to let us know.
Adie @ WoodBlocX
Good quality, would recommend.
Dont have the right gear to leave a photo, although the delivery was a few days late from the original delivery date.GG
Hilary Greenfield. in Shrewsbury.
Hi Hilary, thank you for your positive review! We appreciate your kind words and are happy to hear you enjoyed your purchase. We hope you'll be back again soon! If there's anything our team can do to make your next visit even more enjoyable, please don't hesitate to let us know.
Adie @ WoodBlocX
Good company and good customer support.
I had good customer support, though slow, when we had a problem with the wood in the planters rotting during the warranty period. WoodBlocx kindly replaced the planters and provided good aftercare service when some incorrect wooden blocks were delivered.
Thank you so much for taking the time to leave us a 4-star review! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated and helps us to continue improving our services.
If there's anything specific that stood out to you during your visit, or if you have any suggestions on how we can make your experience even better next time, please feel free to share. We're always here to listen to our valued customers.
Adie @ WoodBlocX
Number 3
Good quick reply’s & great help that listens to what I say That is why we used them again
REV DR COLIN RYAN in Radstock
Thank you for your amazing 5-star review! It is great to hear from you again. We appreciate the kind words and hope to see you again soon.
Adie @ WoodBlocX
Highly recommended = a great planter which was exactly what I was looking f
Great product. good website and very clear instructions
Louise in Solihull
Thank you for your amazing 5-star review! We're delighted to hear you had such a positive experience. Your kind words mean a lot to us, and we're excited to continue providing you with excellent service in the future.
Adie @ WoodBlocX
Great support
The staff at WoodBlocX were very responsive and helpful.
Keep it going.
Iain Brown in Wellingborough
Thank you for your amazing 5-star review! We're delighted to hear you had such a positive experience. Your kind words mean a lot to us, and we're excited to continue providing you with excellent service in the future.
Adie @ WoodBlocX
Excellent company
Excellent service and fast delivery
Thank you for your amazing 5-star review! We are delighted to hear that you had a great experience with us. Your kind words mean a lot, and we look forward to welcoming you back again soon. Thank you for your support!
Adie @ WoodBlocX
Excellent company and excellent quality product.
Excellent service. Very helpful at the start with the sizing recommended.
Good delivery service. No issues what so ever with the goods.
Thank you for your amazing 5-star review! We’re delighted to hear that you had a fantastic experience. Your positive feedback means a lot to us, and we can’t wait to serve you again in the future.
Adie @ WoodBlocX
Great product
Excellent service, the whole process was enjoyable
David Hunt in Edinburgh
Thank you for your amazing 5-star review! We're delighted to hear you had a wonderful experience. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back soon!
Adie @ WoodBlocX
Thank you so much for your fantastic 5-star review! We're thrilled to hear you had a great experience. Your support means the world to us. We look forward to serving you again!
Adie @ WoodBlocX
Great stylish product.
A great variety of predesigned ready to make products, to suit all.
John Inglis in Eyemouth
Thank you so much for your fantastic 5-star review! We're thrilled to hear you had a great experience. Your support means the world to us. We look forward to serving you again!
Adie @ WoodBlocX
Make sure you keep your invoice for the full 15 years
Claimed could not find a record of my purchase even though my item was still within their 15 yr guarantee period. Only offered a discount on a new item.
Mark in Bath
Just what we needed
Delivery and packaging excellent.
Ordered online without any problems, very efficient website.
Paul Woodruff in Bexleyheath
We're delighted to hear you had a fantastic experience with us! Thank you for the glowing review and for choosing our service. Your satisfaction is our priority!
Adie @ WoodBlocX
Jane Latto in Honiton, Devon
We're delighted to receive your 5-star review! Thank you for your support and for taking the time to share your positive experience with us.
Adie @ WoodBlocX
We're overjoyed to receive your glowing 5-star review! Thank you immensely for your support and for choosing us. We look forward to serving you again!
Adie @ WoodBlocX
Product delivered on time via third party delivery company.
Thank you so much for your kind words and positive feedback! We're thrilled to hear you enjoyed your experience. Everyone at WoodBlocX appreciates your support!
Adie @ WoodBlocX
Thank you for your feedback. It is completely normal for your BlocX to arrive slightly green due to the treatment these go through prior to reaching you. More information regarding this can be found at https://help.woodblocx.co.uk/en/article/why-is-my-woodblocx-timber-green-6rdxh0/
Adie @ WoodBlocX
Good communication
Efficient delivery
Thank you for your review and feedback. We are delighted you had a good experience with the communication and the delivery. We are sorry you found the build difficult. We always recommend you build on a flat surface to protect the stability of your product.
Adie @ WoodBlocX
Great product and genius instructions
Efficient delivery contractor and easy to order online, delivery came exactly when we wanted.
Good kit but could have done it better
Prompt delivery but not five stars unless you include the instructions.
S E A Fortune in North Wales
Thank you for your feedback. We provide instructions with every order attached to your confirmation email. We also have the option for a paper copy customers can choose at the checkout when ordering. We are glad you are enjoying the product now that it has been built. Thank you for supporting WoodBlocX.
Adie @ WoodBlocX
A retaining wall to fit the space.
the service is excellent.
GUY CHARLES FERNLEY NEWCOMBE in Cambridge
Perfect for the job
Very helpful and understanding customer service team.
Ivan in Eastbourne
Small retaining wall
Service was amazing. Really clear emails about delivery, building etc. again, really can’t fault the service from beginning to end.
Thank you for taking the time to provide this lovely 5-star review. We are delighted to hear you had a great experience with us and hope you will consider WoodBlocX again in the future. Thank you for your support.
Adie @ WoodBlocX
Mostly good although I did have to call because I hadn't received any delivery instructions, and it wasn't in fact delivered on the day that it said when I ordered it.
Alison Price in Bournemouth
Thank you for taking the time to provide this lovely review. We are sorry there was a delivery delay and your instructions were digital. We do have the option for paper instructions which can be chosen at the checkout if you wish to purchase from WoodBlocX again.
Adie @ WoodBlocX
Raised bed planter
The people at woodblocx can't do enough to help. Always quick and comprehensive replies to emails.
Thank you so much for this wonderful review. We are so happy you are delighted with your products. It's always lovely to receive such lovely feedback. Thank you for your continued support.
Adie @ WoodBlocX
Excellent product. If you can build “LEGO” you can build Woodblox.
Very good service, delivery company were very helpful, a spare block of each size supplied with plenty of pegs to complete the job.
Thank you for taking the time to provide this wonderful 5-star review. We are so glad you are enjoying your product. Please feel free to share your pictures when your seeds begin to grow as we love a picture of our customers' products. You can share these via [email protected].
Adie @ WoodBlocX
Garden pond for Lego enthusiasts.
Slight delivery delay (3 days), but not a problem. Downloaded instructions easy to use for wooden building blocks, although instructions regarding liner a bit incomplete/vague (eg. No hints or tips regarding making holes in liner through which to pass the final layer of pegs - in the end I used a craft knife, cutting around a 2 p coin). Overall, however, very satisfied with the end result.
Helen Fearnley in Wellingborough
Thank you for this lovely 4-star review and we really appreciate your feedback regarding the liner. We will ensure this is feedback to the relevant team for improvement. We are delighted you are happy with the end result.
Adie @ WoodBlocX
Great product - very pleased
It was very good- prompt and good instructions on how to complete. My only issue is we have so much surplus materials -5 blocks of wood and a whole bag of dowel protector and dowels and I want to return them for another customer without spending a fortune in postage….
Isabel Gwyther in London
Thank you for your lovely 4-star review. We send additional components with all products. If you have many additional components you can always build an additional planter bed for your garden. Alternatively, you can dispose of these additional BlocX at your local refuse site.
Adie @ WoodBlocX
Straight wall
Bag of dowels missing , connected Woodblocx and item dispatched arrived next day
Thank you for taking the time to provide this 5-star review. We are delighted your missing component was delivered promptly and you are now able to enjoy your WoodBlocX product.
Adie @ WoodBlocX
Slight problem with underside of Block Holes
Service is Excellent with prompt and easy Delivery
David Howell in Stroud
Thank you for this lovely 4-star review. We are delighted you continue to choose and enjoy WoodBlocX products. We really appreciate your ongoing support.
Adie @ WoodBlocX
Thank you for taking the time to provide a 5-star review. We really appreciate your feedback and are delighted you like the result.
Adie @ WoodBlocX
Easy to purchase and easy to redeem.
Thank you for this lovely 5-star review. What a lovely gift to provide your Sister. We hope she enjoys her product.
Adie @ WoodBlocX
Excellent
I ordered on line very straight forward with the drop down to find size that we wanted
Gillian Moss in Bicester oxfordshire
Thank you for taking the time to provide this amazing 5-star review. We are glad you were able to get the dimensions you desired. We hope you choose WoodBlocX again for any future products.
Adie @ WoodBlocX
Super circular raised flowerbed
Very efficient, immediate confirmation of order and assembly instructions. Palletised delivery to our driveway a day ahead of the expected date.
Roy and Sandy Bannister in Worcester
Thank you for taking the time to provide this amazing 5-star review. We are delighted you found the build of your planter and thank you for sharing the picture with us. Thank you for supporting WoodBlocX.
Adie @ WoodBlocX
Delivery was closer to 2 weeks than the 3 -4 working day promise. You also get a free wooden pallet to dispose of.
If you like the challenge of jigsaw puzzle, then this is the product for you.
Thank you for taking the time to feedback. We would love to understand what happened during the delivery process as this is highly unusual. I'm so sorry that we fell short of your expectations on this occasion and welcome more detailed feedback. Please do get in touch if we can assist you at admin@woodblocx
Adie @ WoodBlocX
Thank you for taking the time to provide a 5-star review. Your feedback is very important to us .
Adie @ WoodBlocX
Woodblox kit arrived on time with everything ready to assemble. Went together easily following provided instruction. Very pleased with finished raised bed. This my second time I have ordered from woodlox and would have no hesitation in recommending them to others..they provide your own design to your personal measurements, what could be better with great service too.
Calum McFarlane
Thank you for providing this amazing 5-star review. We're delighted to hear about your positive experience with WoodBlocX and thank you for choosing WoodblocX again.
Adie @ WoodBlocX
Ordered a raised planer, arrived quickly and everything fits together perfectly as per instructions.
Nick Atkin in Peterborough
Thank you for providing this lovely 5-star review. We're delighted to hear you had such a positive experience with your raised planter and thank you for supporting WoodBlocX.
Adie @ WoodBlocX
Great helpful people to deal with
Great company to deal with as well as having great products and very helpful staff
Peter Sewell
Thank you for taking the time to provide this lovely 5-star review. We're thrilled to hear you had such a positive experience and thank you for supporting us..
Adie @ WoodBlocX
Helpline helpful with small query I had.
Thank you for taking the time to provide this amazing 5-star review. We're thrilled to hear that you had such a positive experience with both the helpdesk and the build. Thank you for supporting WoodBlocX.
Adie @ WoodBlocX
Fab service and great product!
Great service - WoodblocX were really flexible on the delivery date, and rectified a misunderstanding in order to get our raised bed to us in time. The customer services agent was SO nice, and she made it very easy to resolve the change in delivery dates.
Sonali de Alwis in London
Thank you for taking the time to provide this amazing 5-star review. We're thrilled to hear that you had such a positive experience with us and thank you for supporting WoodBlocX.
Adie @ WoodBlocX
Not great
Rubbish as no idea where my product is
Great! Service
Cathy Laidley in London
Garden upgrade
Excellent service
Would recommend and certainly use again
Great design
mr trevor scarth in Sunderland
Excellent product. Easy assembly
steven rivans
Nice planter
Great product. Speedy delivery. Easy to put together.
Looks fantastic in its new location.
Great product, supported by helpful staff.
Helpful and friendly staff who helped get the order right. Good instructions, clear pictures and descriptions of a good quality product. Great to be able to design the right raised bed for our space. Only lost a star as there were missing pieces, quickly sorted.
Deborah Ivanova
Thank you for taking the time to provide this amazing 4-star review. We are sorry your order was originally incomplete however we are glad this was resolved quickly. Thank you for supporting WoodBlocX.
Kirsty @ WoodBlocX
Great Raised Bed and a great service
We knew what we were getting and when and everything arrived on time
Chris Osborne in Oxford
Thank you for taking the time to provide this 5-star review and we are delighted you love your raised bed. Thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Great service
Ordering was simple, delivery was quick, and construction easy.
Allen in Peterborough
Thank you for taking the time to provide this 5-star review. We are delighted you found the process of construction easy and thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Found on line and looked good. Being able to design the size I wanted was the main reason I chose them. I had a few queries and phoned and got great feedback. I ordered on line a raised bed 2 * 1 meter approx. It arrived as I wanted 4 days later. The courier service was excellent and the guy left it where I asked.
I completed the build within one day. They make it quite clear to have a flat service. I was putting it on soil so did the best I could. I could have done better but with a bit of adjustment during the build, finished. Spending time preparing the site is a must.
The raised bed looks great.
Ian Harper in Headley
Thank you for taking the time to provide this amazing 5-star review. We are delighted the whole process from ordering to construction was straightforward for you. Thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Looks great!
Recently received my new raised bed. Ordering on the website was fairly easy however one thing that was slightly annoying was the delivery date which changed a few times. One date was offered on the web page before I ordered then after I made the order it changed again and once again when I was asked to pick a day for delivery it changed.. I did have to contact customer services on 2 occasions and the staff were very quick to respond. The guy who delivered it was also excellent. The product itself was pretty easy to put together on my own and looks great now it's been put together.
Shane Minihane
Thank you for your 4-star review. We are sorry to hear there were some delivery issues however happy to hear you are happy with the overall product and the service you received when contacting our customer services team.
Kirsty @ WoodBlocX
Fantastic product Lego for adults
Having used Woodblocx for about 15 years on two properties we have always found the ease of design to ease of build very good, the product looks fantastic when built
richard elborough
Thank you for taking the time to leave this amazing 5-star review! We are glad you found the assembly easy and straightforward. Thank you for choosing WoodBlocX again.
Kirsty @ WoodBlocX
Great pond
Really pleased with my bespoke raised pond, it was very easy to assemble with the the instructions which were very clear. Delivery service was great too. A great company to buy from
Thank you for taking the time to leave this amazing 5-star review! Your pond looks amazing and we are glad you found the assembly easy and straightforward. Thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Very good clear answers to questions when phoned for advice. Also the paper instructions were excellent, easy to follow and made the construction go well.
Alasdair Gordon-Rogers
Thank you for your 4-star review! We are grateful you took the time to provide this feedback and we are delighted to hear how easy the building process was for you. Thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Clear design to self-build
Great. Service
G Fitzgerald in London
Thank you for your 5-star review! Your feedback is very important to us so thank you for taking the time to leave this review. Thank you for choosing our WoodBlocX!
Kirsty @ WoodBlocX
Excellent and Speedy Service
Excellent service and products!
After 8 years, I needed a replacement part, which was dispatched swiftly. I love my WoodbocX Cheesewheel which presently has 1000 tulips planted in it.
Ian in Glasgow
The service and product was good.
Thank you for your 4-star review! We appreciate your support and are thrilled to hear you enjoyed our product. Your feedback means a lot to us.
Kirsty @ WoodBlocX
Looks solid and very presentable and not difficult to construct
My main concern was whether at my age (84) I would be able to handle the delivery and construction. The answer is Yes. Because no component is unduly large, I was able to build an L-shaped pair of beds for herbs that will serve the purpose exactly as intended. And I shall order again for the next phase of garden re-design.
Dennis Harding
Thank you for your 5-star review! We're delighted to hear your experience was straightforward and easy. Your feedback is important to us and we appreciate your support.
Kirsty @ WoodBlocX
Really easy service and straight forward build
Richard Davies
Thank you for your 4-star review! We're delighted to hear your experience was straightforward and easy. Your feedback is important to us and we appreciate your support.
Kirsty @ WoodBlocX
The service was excellent. The Blocx arrived exactly as promised.
Myraised beds are looking great. So pleased. The instructions supplied are so clear and precise and really well thought out. It’s Lego for grown ups. Really.looking forward to getting growing. Thank you.
Carole Creary in Northampton
Thank you for your thoughtful 4-star review! We appreciate your feedback and are delighted to hear you are enjoying our product. Thank you for your support.
Kirsty @ WoodBlocX
They were able to design what I wanted for our garden
Helen WIms
Thank you for your 4-star review! We're delighted to hear you enjoyed our product. Your feedback is important to us, and we appreciate your support.
Kirsty @ WoodBlocX
Top Design, Quiality product
Prompt service and great product.
They've made some changes to the pegs that the top rail sits on which is good - means you don't have to trim them yourself anymore.
Thank you for your 4-star review and feedback! We are thrilled to hear you enjoyed our product. Your support is important to us.
Kirsty @ WoodBlocX
First class product and service
Excellent design service and clear and responsive communications including all questions answered
Thank you for your 4-star review! We appreciate your support and are thrilled to hear you enjoyed our product. Your feedback means a lot to us!
Kirsty @ WoodBlocX
Good pond for situations where a dug pond is not an option
Excellent service and communication
The wood does not look as new and yellow as the photo. Feel the appearance somewhat misrepresented . But fits together well to make a sturdy structure.
great service,thank you
Sid Bower
Thank you for the fantastic 5-star review! We're delighted to hear you had a positive experience. We appreciate your support and look forward to serving you again!
Adie @ WoodBlocX
Absolutely marvellous easy to build and looks fantastic.
Lee Williams
Thank you for the 5-star review! We're delighted to hear you had a positive experience ordering from us and love the product as much as we do. We appreciate your support!
Adie @ WoodBlocX
Super happy with the choice!
Excellent product quality and easy to assemble
Sean Fairest
Thank you for the 5-star review! We're delighted to hear you had a positive experience ordering from us. We appreciate your support!
Adie @ WoodBlocX
Just excellent all round service from design process through to delivery. Already have 2 Woodblocs raised beds and they are great.
ANGELA PARSLOW
Thank you for the fantastic 5-star review! We're delighted to hear about your positive experience. Your support is truly appreciated and hope you will order from us again.
Adie @ WoodBlocX
Great design service, really helpful.
The design service was really helpful to plan my project as the sizes I needed didn't quite correspond to the standard sizes. The boxes were easy to put together and the quality is excellent. I would happily recommend WoodBlocx.
Claire in Peterborough
Thank you so much for your 5-star review! We greatly appreciate your positive feedback and are thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further comments or questions, please don't hesitate to reach out.
Adie @ WoodBlocX
Total satisfavtion
The on line info was excellent and made ordering easy.
The staff were friendly and professional - especially the lady from Yorkshire
The kit as delivered on time and the driver was helpful
The bed went together without a problem and looks lovely
The bed was purchased as a tribute to my late wife and I am delighted
James Little in Consett
Hi James!
Thank you so much for your 5-star review! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us. I have passed your positive feedback onto Adie who is very happy to read your kind words
Adie @ WoodBlocX
LEGO FOR GROWN UPs
WoodBlocX is a very cleaver system of pre-cut wood "Blocks" rather like LEGO. Oncde you have decided you want a raised bed get in touch with the staff and they will work out exactly what you'll need.
Your order will arrive on a pallet, all you need is a lump hammer (or rubber mallet) and the page by page (layer by layer) instructions.
I previously ordered and built a large (eight layer) "L" shaped raised bed on my from hard stand and decided I wanted to extend it to a "U" Shaped raised bed. Provided a rough plane and very soon after was give a plane and a price both of which were very acceptable.
Rest assured that if you have (Unlikely) an issue with any part of your project then a quick email to Scotland will result in a fix.
I am very happy with my project and have no hesitation in recommending WoodBlocX for your garden project(s).
Brian Smith in Malvern
Thank you so much for your 5-star review! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations in the future. Thanks again for choosing WoodBlocX :)
Adie @ WoodBlocX
Very pleased with the raised bed
Arrived quickly and easy to assemble. As the instructions state, it is important to a level first base.
Thank you for the outstanding 5-star feedback! Your support means a lot to us, and we're thrilled to hear about your positive experience. We're committed to maintaining this level of excellence and look forward to serving you again soon.
Lian @ WoodBlocX
More than happy
We ordered 2 large raised beds, reasonably easy to put together. Came with spares (Which I made a small herb garden from!)
I did have to email about the delivery as I had not received confirmation from Palletways who deliver on their behalf, however I had a response straight away from WoodBlocX which clearly prompted Palletways to confirm a delivery date/time.
More than happy with the product.
Bethan Cameron
Thank you for the stellar 5-star review! Your feedback is incredibly valuable to us and serves as a testament to our commitment to excellence. We hope to see you again very soon!
Lian @ WoodBlocX
Great product, great result, excellent service
This was my third Woodblockx purchase, the 3 raised beds in the garden look good and do exactly what I was looking for.
Thank you for your continued support and for leaving us a wonderful 5-star review! It's always a pleasure to see a returning customer, and we're delighted that you had another positive experience with us.
Lian @ WoodBlocX
Superb addition to my garden
I needed to Oder additional height and chatted to an agent who sorted what was required
Sent me an invoice and is was delivered very quickly
Hilary Jackson in Cornwall
Thank you for the glowing 5-star review! Your feedback is greatly appreciated and motivates us to continue providing exceptional service. We're thrilled to have exceeded your expectations and look forward to seeing you again
Lian @ WoodBlocX
Delivery was very professional. Instructions on assembly very clear.
Delivery was on time and very professional. Good communication pre delivery and very clear and easy to follow assembly instructions. Finished item looks great and is top quality
Mark Hodding
Thank you immensely for the outstanding 5-star review! We're committed to maintaining this standard and exceeding it whenever possible. Your support means everything to us, and we eagerly anticipate the opportunity to serve you again in the future
Lian @ WoodBlocX
First class product first class service
Cannot be faulted
Hilary Jackson
Thank you for the amazing 5-star review! Your feedback means the world to us and drives us to continually excel. We're thrilled to hear that you had a fantastic experience with us. Your support is invaluable, and we can't wait to welcome you back again soon for another exceptional experience. Thanks again for choosing WoodBlocX!
Lian @ WoodBlocX
Delivered on time with easy to follow instructions
Paul Knight
Raised Beds made easy
A quality, robust product that is easily assembled. Delivery was very prompt, and we had a choice of delivery days. The kit even included spare parts in case they were needed (they weren’t, but a nice touch anyway).
Keith Cranswick in Alnwick
Thank you for the glowing 5-star review! Your feedback brightens our day and motivates us to keep delivering excellent service. We're thrilled to have exceeded your expectations and look forward to serving you again soon
Lian @ WoodBlocX
Prompt delivery and excellent support, printed sheets and website videos.
Thank you so much for the 5-star review! We truly appreciate your support and are thrilled to hear that you enjoyed your experience with us. We hope to see you again soon.
Lian @ WoodBlocX
The Woodblox system made it very easy to build raised beds in an enclosed space inside the greenhouse.
Thank you so much for your kind words and the 5-star review! We truly appreciate your support!
Your raised beds look fantastic!
Lian @ WoodBlocX
Looks good
The planter is perfect. I was able to build it around a large plant where the original pot had been broken. The only problem was with organising the delivery, but, once that was done the driver was very helpful
Andrew Hardy
Thank you so much for the glowing 5-star review! We truly appreciate your support and are thrilled to hear you had a wonderful experience with us. Looking forward to serving you again soon!
Lian @ WoodBlocX
Great service and great product!
Great service and great product!
Ordered a pond from these guys, arrived very quickly and was surprisingly easy to get set up and built!
Thank you so much for the glowing 5-star review! We truly appreciate your support and are thrilled to hear you had a wonderful experience with us!
We hope to see you again soon!
Lian @ WoodBlocX
Great product
Renewing a WoodblocX Raised Bed
A replacement raised bed has been purchased. The original lasted only 7 years but was not lined at the outset. This in itself was disappointing. On removal of the original it was very rotten! The new material was delivered on time and had a number of spare pieces. It went together well. Replacing an existing bed with a new one was more complex than erecting from scratch particularly for the strengthening spurs with pins as these need digging out. In addition, we need to devise a means of keeping the soil in place once the original bed was removed. We did this by sliding slates down between wood and soil and it worked!
The new bed went together well and the plan was very good. The key was levelling before building. Liner and slate have been used between wood and soil on this occasion. Liner has also been put over all strengthening spurs.
Noel Martin
Thank you Noel, this is a great informative review and we are grateful to you for taking the time. We're delighted that you've had success creating your replacement bed.
Adie @ WoodBlocX
good service
Good customer service a good delivery. Not so forthcoming with a discount on what I view as a large order when there was 10% in December. I did have a small offering that was a gesture so thankful for that. The quality looks great. Manageable blocks that look fun to put together
Thank you so much for offering such a great and informative review, we appreciate your time. We believe in offering a fair and commensurate price for our products all year round to our customers. With this in mind, we don't tend to offer frequent discounts as we work hard to give you the best value.
Adie @ WoodBlocX
Helpful staff answering questions before purchase ensured Inourchased correct product. Timely delivery following purchase. Excellent product - well worth the price.. Would recommend to others.
Thank you, this is a lovely review; I know the team will be thrilled to see this and to know that you're happy with the service you received.
Adie @ WoodBlocX
Lovely product send paper instructions
Very good product. Only gripe is that printed instructions weren't sent with the raised bed. I don't have a printer so was annoying that after spending nearly £1k on this they couldn't print out 5 pieces of paper
Thank you for leaving such a great review. Your feedback about the instructions is helpful. We found that the majority of our customers prefer an electronic copy of the instructions. We're always happy to send a paper copy should this be the method you prefer.
Adie @ WoodBlocX
Order and delivery handling.
Thank you for taking the time to give us such a lovely five-star review. We're delighted that you're happy with the service you've received.
Adie @ WoodBlocX
Very happy with product. A minor hiccup with delivery.
Thank you for your super five-star feedback, we're delighted you're happy with your liner.
Adie @ WoodBlocX
Would have been 5* ,if we didn't have to wait a week for missing parts.
Janet Clarke
Thank you, Janet, for taking the time to write such a positive review. We're sorry that it wasn't absolutely perfect in the first instance, which is what we strive for. We're glad that you're able to enjoy your raised bed to the full.
Adie @ WoodBlocX
good company use good delivery company. good product.
prompt delivery, by a pleasant driver. When there was a problem with the wood blocx it was quickly resoved.
Thank you for your kindness in taking the time to offer this five-star review. We're delighted that you're happy with your experience.
Adie @ WoodBlocX
Well organised and professional.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
My order was delivered on time and cheerfully, it was easy to erect using the instructions provided.
Anthony Edwards
Thank you for your review!
We are so pleased that you found our product easy to install and are delighted with your order. If we can be of assistance in the future, then please do not hesitate to get in touch.
Lian @ WoodBlocX
Raised Bed Number Three
This is my third raised bed. As always, it came with excellent customer support, was easy to build and delivered on time. Thank you WoodBlocX
Thank you again for such a lovely and positive review. We love welcoming you back and hope you visit again in the future.
Adie @ WoodBlocX
Good, well-designed product but lacking on some finishing
Good, well-designed product but lacking on some finishing
Fast delivery, easy build with the usual quality timber ?
Used Woodblocx previously so I know the score re quality, ease of build etc. Black Friday discount didn't go wrong either! Delivered promptly as per usual. Good communication and customer service from the courier to boot.
Buildt during the really cold spell but it fitted together perfectly. Had to build into a slope so built on a part bed of sleepers with flat plates screwed in between the sleepers and the woodblocx plus 4 hole sleeper spikes fixed to both. Solid as a rock!
Ready for veg planting next year
Alan Moore in Edinburgh
Hi Alan!
It's great to see you again!
Thank you very much for the great feedback, It is very much appreciated by all of us here at WoodBlocX.
You have done a great job with the planter. It looks fantastic.
If you have any questions or concerns going forward, we are always available to assist.
Lian @ WoodBlocX
Great product and customer care.
Great service from this company. They responded very quickly to a small issue with the capping piece and provided a solution without any problem. I would recommend Woodblocx without hesitation.
Kenneth Mackinnon
It was a pleasure to work with you Kenneth; I'm glad that everything is sorted and you're happy.
Adie @ WoodBlocX
The ordering and delivery process was prompt and efficient.
Thank you for leaving this top-rated review; we're thrilled you're happy with your experience with WoodBlocX.
Adie @ WoodBlocX
Excellent product and customer service.
The simplicity of ordering and the speed of delivery is excellent and the availalbilty of advice and speed of dealing with a small issue couldn't be bettered.
Kenneth Mackinnon in Edinburgh
This is fantastic to read, Kenneth, thank you. This really does mean a lot to the team, we're delighted you've enjoyed purchasing from WodBlocX and we look forward to welcoming you back in the future.
Adie @ WoodBlocX
Very good did a test run with pond but waiting till next year to put together
Looks nice can't wait for next year
Mark Sythes
Thank you, Mark, this is lovely to read. We're delighted you're happy with your pond and hope you continue to enjoy creating your new habitat next year.
Adie @ WoodBlocX
Very good but expensive
Very good and easy to put together following supplied instructions. It is expensive however
Thank you so much for taking the time to write such a positive review. We're thrilled you're happy and we hope that in time you come to agree that it's a worthwhile investment.
Adie @ WoodBlocX
Great system
I used WoodblocX to build some retaining walls and it's a great system, I have mobility problems but this is easy to manage and ultimately very satisfying when complete. Curved edges are tricky but my advice would be to read the instructions on receipt of delivery and then read again when starting the job, customer support is also very good. I would recommend without hesitation.
Jason Gadd
Thank you, Jason, this is fantastic to read. Superb advice for curved projects!
Adie @ WoodBlocX
So, so pleased with the design and quality. Easy to follow instructions and with good ground prep, easy to build. The finish looks really professional and I can’t wait to make great use of this outside space!
This is fantastic to read, we're delighted that you've had such a positive experience with us.
Adie @ WoodBlocX
Lots of flaws in the design and quality unfortunately
Harry Williams
Thank you for taking the time to write this review, Harry. We're sorry to read here that your order hasn't quite lived up to your expectations. We'd very much welcome understanding what the concerns are; to give us the opportunity to work with you to find an agreeable resolution. Please contact us with more information [email protected]
Adie @ WoodBlocX
Amazing
Absolutely love it a easy build perfect measurements wish I would of got it before
Mark Pearce
This is great to read, Mark, we're delighted you're happy with your purchase and found the building of your pond straight forward.
Adie @ WoodBlocX
Another Great Experience
I'm a longstanding Woodblox customer. I continue to be impressed by the Company's customer service and, most importantly, its product. The price is higher than some competitors or other DIY options. But the quality makes this premium worthwhile - my raised beds will have very long lives.
Paul Rawson
Hi Paul!
It's great to see you again and we are very grateful for the 5-star review.
I will pass on your regards to the Customer Service Team.
We hope to see you again in the future.
Lian @ WoodBlocX
10 out of 10
Brilliant idea and so helpful if you need advice or help whe n building your garden project
Peter Sewell
Hi Peter!
We are absolutely thrilled to hear that you had such a wonderful experience and that you've given us a 5-star review!
This feedback means a lot to all of us here at WoodBlocX. We really appreciate it.
Thank you for taking the time to leave such a great review!
Lian @ WoodBlocX
A reliable service but delivery could be better.
The woodblocX concept is excellent. The detailed instructions are spot on and easy to follow and putting it together is child's play as demonstrated by our grandchildren, 13y, 10y and 3y! Our granddaughter was very good at putting the pegs in for her older cousins.
We would have given 5 stars if the delivery times had been more accurate. Although we had asked for a date several days more than the minimum it didn't arrive on the date so be prepared for the delivery to be at least one day later than asked for. WoodblocX does say it may not be on the day requested. Although the video says there is a Saturday delivery, our distribution centre did not offer a Saturday. We also had to phone to find out when the delivery would be as we had no notification.
Mike W in Aylesbury
Thank you, Michael, this is a lovely review and we thank you for your feedback regarding delivery. We will work with our delivery partner to understand the delay and see where we can work together to ensure communication is on time in the future.
Adie @ WoodBlocX
Very quick response, sent disassembly tool without charge. I can now bring my woodblock bed with me when I move
Ethna Bowman-O'Shea in Suffolk
Thank you Ethna, this is lovely to read and we hope your move goes well.
Adie @ WoodBlocX
Great bespoke kit
We bought a bespoke kit to make a pond. Good instructions and fish are very happy in their new home
karen taylor in Bidford on Avon
Thank you, Karen, this is lovely to read. We're delighted that you're fish has settled in and you get to enjoy the fruits of your labour.
Adie @ WoodBlocX
Pond not really up to scratch and poor instructions didn't help
The general instructions listed on the website weren't really suitable for the pond I bought. Had to write multiple emails to get a limited step by step PDF, and finally was given a more useful Youtube link after I'd built the thing. The pond liner bunches horribly though and can't be made flat — the video showed no solution to this. Also, if you don't put full weight on the dowel removal tool to get it into the slot before turning, you'll also wreck your chances of getting it out as it just goes round and round. This isn't made clear and ended up having to saw five dowels off.
Hello!
Thank you very much for the feedback. We are very sorry to hear that you were having problems with the build process.
We have checked the confirmation email that was sent to you at the time of the order and can confirm the PDF build instructions were included.
The liner provided is a universal size which is to be cut to length in order to fit the pond purchased by the customer. Cutting the liner to the correct length will minimize any bunching described.
If you require a new liner or any additional dowels or blocks, please send some photographs of the problem to us at [email protected] and we will be happy to send you replacements.
Lian @ WoodBlocX
Good product
Graham Allen
Hi Graham,
Thank you very much for the 4-star review!
We are very pleased to hear that you are happy with your product.
We hope to see you again in the future!
Lian @ WoodBlocX
I have used WoodBlocx several times over the years because I enjoy their product. I find it easy to use. The parts are not too heavy for placing into position. The instructions that come via email are easy to understand. It’s an all round good product.
Melford Horrocks in Falkirk
Hi Melford,
thank you so much for the 5-star review!
We all really appreciate it here at WoodblocX.
If you have any questions or concerns about your product going forward, please get in touch with us and we will answer any questions you may have.
Lian @ WoodBlocX
Great after sales
Needed advice on repairing a damaged flower bed. Very helpful response and advice resulting in supplying replacement pegs plus tools for extracting the broken pegs and installing the new ones. Great after sales, thank you!
Mike Roe in Winchester
Thank you, Mike, this is great to read and we're delighted that you'll continue to enjoy your raised bed for many years to come.
Adie @ WoodBlocX
Delivered in a matter of days and great assembly instructions
We wanted a small planter and their service guided me to exactly what we needed. It was delivered on time. Assembly instructions were clear and simple and its already built and planted.
Thank you very much for the 5-star review :).
Everyone here at WoodBlocX really appreciates it.
If you have any questions or concerns with your purchase, please let us know and we will be happy to assist you.
Lian @ WoodBlocX
The wood was delivered speedily and the instructions were straightforward. I would advise anyone to keep checking the diagrams. The finished product looks splendid.
Lyn Wilson in Plymouth
Hi Lyn!
Thank you very much for the 5-star review! We really appreciate it and are very happy to hear that you are pleased with your purchase.
We hope to see you again soon!
Lian @ WoodBlocX
Nice when finished but takes ages to assemble
CLever design and nice when finished but could do with a higher back to the seats
Thank you very much for the feedback. We really appreciate it.
Can you please get in touch with us at [email protected] and let us know the size you would like to make your bench? It will not be a problem to increase the height.
Lian @ WoodBlocX
Raised bed project
Excellent website and ability to accurately measure out requirements. Good logistics and delivered on time. Product itself is of superb quality.
Steve Carter
Thank you, Steve, this is a fabulous review, we're so happy that you're pleased with your raised bed and the service you've received.
Adie @ WoodBlocX
You too can build a pond!
Great to have all the tools in a neat bag! The Lump Hammer did the job really well and has been used a lot since for other projects.
I did have a bit of difficulty lining up pegs and holes but got there in the end. The capping mitre joints didn't align perfectly because of this so I just filled in the gaps. I also didnt' use the capping brackets, but the pond is fine.
If I can build a pond solo as a 69 year old woman, I think anyone can! I had a bit of a struggle with the enormous liner in a small space and there was a lot left over that I will have to find a use for.
So glad I ordered a deep pond!
Jane Adams
Thank you, Jane, your feedback is very informative and we're delighted that you've been able to build a pond perfect for your space.
Adie @ WoodBlocX
Excellent Service
We ordered a bespoke raised bed kit. It was delivered earlier then the original date and no pieces were missing
Robert Horlock
Robert this is so lovely to read, thank you. We're so happy that you're pleased with your purchase and hope that you visit us again soon.
Adie @ WoodBlocX
Disappointed
Good comms and fairly quick delivery
Thank you for taking the time to write this five-star review, we're happy that we've been able to meet your expectations around service and delivery. We're grateful for your feedback on the liner. if you would like to explore the option of a bespoke fitted liner in the future, we'll be happy to arrange a quotation for this.
Adie @ WoodBlocX
Thankyou, great transaction and product
Thankyou, great transaction and product
Thank you for this super five star review - we're thrilled that you're enjoying your WoodBlocX pond.
Adie @ WoodBlocX
Excellent customer service. Design team very efficient and helpful. Prompt replies to any questions and queries. Ordering was straightforward and easy. Delivery also excellent.
Thank you for taking the time to write such a great review; we really appreciate this. We look forward to welcoming you back in the future.
Adie @ WoodBlocX
Great product from a great company!
Everything was so easy, from finding what I wanted on the website, contacting the conpany via e-mail with a few questions prior to placing and receiving my order. Staff were pleasant and very helpful. Product is great! Assembly instructions (printed and video) were easy to follow. Delivery via Palletways was on time, undamaged, and placed exactly where I wanted it. A very pleasant experience all round. Thank you.
Sue Goodsall in Burgess Hill
This is fantastic to read, Sue, thank you. We're delighted that you've had such a positive experience with us.
Adie @ WoodBlocX
The finished result was better than expected.
The goods that I purchased arrived within the given time slot and the helpful driver offered to help me get them through my narrow gate, this I declined.
The goods were well protected with thick polythene wrapping.
We really appreciate your five-star review and hope you enjoy your build.
Adie @ WoodBlocX
Delivered on time.
The product was delivered on time and complete. Thank you.
David Whittle
Thank you, David, for taking the time to write such a great review. We're delighted you're happy with your purchase.
Adie @ WoodBlocX
First class service
Always extremely helpful
Nicholas Harris
This is fabulous to read, thank you Nicholas. Enjoy your WoodBlocX. We hope you visit us again soon.
Adie @ WoodBlocX
Excellent product, easy to assemble product delivered on time
Malcolm Pemble
Thank you, Malcolm, we're delighted that you're happy with your raised bed and wish you many years of fruitful planting.
Adie @ WoodBlocX
Clear instruction and excellent product!
Thank you for taking the time to write this lovely five star review - we're delighted you're happy with your purchase.
Adie @ WoodBlocX
Excellent service from order to delivery, would recommend to others. Only problem was that we had to unpack the pallet to carry parts to rear garden and they were subsequently rained on resulting in some parts swelling and not fitting correctly. After drying out under cover we were able to complete the build. As these are made from softwood I perhaps should have been aware of this potential problem. Next time I will make sure to keep the parts dry until required.
David Germany
Thank you for your valuable feedback. We're delighted that you had such a positive experience with us. You're quite right, as a natural product, there will be an amount of expansion and contraction determined by weather. It sounds as if you did the right thing by getting it out of the rain prior to build. We always recommend building as soon as possible, so that the build expands and contracts together. I'm pleased you were able to overcome this. If you have any questions, please always reach out to us, we're happy to help.
Adie @ WoodBlocX
So easy to build and fun too! Adult Legoing!
The product was designed to be the exact size i required to fill a empty space in my garden. There are plenty of spare parts in case of any issues along the way, i had none!
Missed building lego from when i was a kid, however this is the closest to adult lego i’ve found since!
David Barnsley-Parsons
Thank you David, this is great to read. We're so pleased that you've enjoyed your build. We look forward to welcoming you back again soon.
Adie @ WoodBlocX
Great product and customer service
Great service
Gill Hymers
Thank you Gill for taking time to write such a lovely 5-star review!
Adie @ WoodBlocX
Quick and easy pond.
Quick delivery and pond was easy as lego to assemble.
Nicholas Colyer in Chard, somerset
Thank you Nicholas, this is great to read. We're really happy that you found the build straight forward and the strength of the structure to your needs.
Adie @ WoodBlocX
Good Product
Order dispatched very promptly - and was actually delivered a day early. Fortunately, I was home to take delivery. I had ordered a large rectangular raised bed with crop protectors - assembly was very easy. I was building on an existing concrete base and was provided with angle brackets to fix to the ground. The only screws that were provided were wood screws and I contacted customer services and explained the problem. They said they would send me the required parts. Unfortunately, what I received was more wood screws!
This is my second order with Woodblocx and, on both occasions, I have had items omitted from my order. Hence, the 4 stars. Curious as to what level of checking goes on prior to dispatch.
Lorna Banford
Thank you Lorna, for taking the time to write such an informative review. We're deeply sorry that you didn't get all the items you needed, in the first instance. We take our quality processes very seriously and will use your feedback to understand how we can improve further. Please do get in touch if there is anything we can help you with.
Adie @ WoodBlocX
Brilliant product
Our second WoodBlox raised bed. Excellent delivery, everything on the pallet, went together really well. Couldn’t fault anything. Very pleased!
Meurig Williams in Sandbach, Cheshire
Meurig, thank you; we're thrilled with your review; it's so kind of you to take the time and we hope that we can welcome you back in the future.
Adie @ WoodBlocX
Perfect product for my windy site.
Excellent service and great communication . Bought six of these for a new build garden.
Stephen Donnelly
This is fantastic to read, Stephen. You're new-build garden looks so established already; what a lovely space to relax in. We hope to welcome you back in the future.
Adie @ WoodBlocX
When the blocx arrived I was underwhelm small amount of timber on the pallet, however after leveling off the bottom of the garden laying the blocx to make a retaining wall was a breeze, Lego for adults.
Andrew Kennedy
This is so great to read, Andrew, thank you. We're delighted that you've enjoyed your build and are able to enjoy your wall for many years to come.
Adie @ WoodBlocX
Great product and excellent customer service. Can’t recommend enough.
This is fantastic to read, thank you for taking the time to leave such a first-class review!
Adie @ WoodBlocX
A beautiful addition to our garden
It's a very beautiful addition to our garden. I have always known I'd have a waterlily pond (inspired by Kew Gardens' outdoors water lily ponds) and my four tiny gold fish absolutely love the bigger apartment.. I'm really pleded I came across WoodBlocX (as it happens, they are based not too far from where he is originally from!), good clear instructions. All good.
Natalia McIntosh in Surbiton
Natalia, thank you, this is so great to read. You're pond looks beautiful.
Adie @ WoodBlocX
Excellent design, easy to put together.
Well thought out design, quick delivery. Very Pleased with the end result.
Thank you for leaving this great review. We're so happy that you're enjoying your new pond. Please don't hesitate to reach out if there's anything further we can help you with.
Adie @ WoodBlocX
Great service & top quality product
Very simple to order & quick delivery. Quality of product delivery s excellent.
Build time was a little longer than expected this time; maybe I’m getting a little older!
Antony Forest in Northampton
Thank you, Antony, We're thrilled to read that you've had such a great experience. We hope to welcome you back again soon.
Adie @ WoodBlocX
Quality order
I was short of a couple of block on my order. This was quickly resolved and sent via 48hr courier.
Site preparation is key. Wall and beds fairly simple to erect.
When using spikes in "soft" ground it's a good idea to ensure there are not stones in the way of the spike. If it gets redirected this can upset the level/setting of the block.
Thank you so much for your fantastic 5-star review!
Your support and kind words mean a lot to us. If there's anything else we can do to make your next experience even more exceptional, please do not hesitate to reach out.
I am very happy to hear that the issue you had was resolved quickly.
We hope to see you again soon!
Lian @ WoodBlocX
Cracking!
1. Brilliant concept
2. Good kit
3. Promptly delivered
4. Easily built
5. Handsome finished product.
John O'Brien
Wow! Thank you so much for your fantastic 5-star review! ????? We are overjoyed to hear that you had such a wonderful experience with WoodBlocX
Your support and kind words mean a lot to us. If there's anything else we can do to make your next experience even more exceptional, please do not hesitate to reach out.
Lian @ WoodBlocX
Good Solid product
Really pleased with the whole process. Easily able to navigate website and make my selection. Delivery was in five days. Confirmation of time of delivery was spot on.
Thank you so much for awarding us a fantastic 5-star review! ????? We are absolutely thrilled to hear about your positive experience with WoodBlocX
Your feedback inspires us to continue delivering the best possible experience to our valued customers. If you ever have more feedback or suggestions, please feel free to share. Your insights are highly valuable to us.
Once again, thank you for choosing us, and we can't wait to serve you again in the future!
Lian @ WoodBlocX
Great customer service, great product
Great customer service who addressed my issue quickly and professionally. Love the pond I purchased.
Thank you so much for awarding us a 5-star review!
We really appreciate it and the pond looks fantastic.
We hope to see you again soon
Lian @ WoodBlocX
Over come problems, just like that
Brilliant, have used these before. This time the wife and I ran into a unplanned or thought of problem. The flexibility of this system enabled us to work around it and still end up with what we wanted. Really great to work with. THANK YOU
REV DR COLIN RYAN
Thank you so much for awarding us a 5-star review! ????? We are absolutely thrilled to hear that you had such an outstanding experience with WoodBlocX Your support and positive feedback mean the world to us.
Should you ever have any more thoughts to share or if there's anything else we can do to make your experience even better, please don't hesitate to reach out. We look forward to serving you again and maintaining this level of excellence!
Lian @ WoodBlocX
Briliant addition to the Garden
Excellent with easy to follow plans adding the second level on top of the first was quite difficult as the ground was uneven. This was rectified by getting Post-create to level the ground out and trying again. not many issues after that and the result is in the photo, also found googling filling a raised bed a plus as its amazing how you can fill it without the expense of soil all the way.
Symon Lock
Thank you Symon, for taking the time to offer such great feedback. We're thrilled that you're fully embracing your build and are now able to enjoy your raised bed. You're right, there's a lot of helpful information for filling your raised bed in an environmentally and cost-effective way. One of our favorites is the Hügelkultur method.
Adie @ WoodBlocX
A good team building activity!!
These blox are great. The only part we would like to be improved are the pegs for the top layer. I think it would be better if you could provide shorter pegs in a different colour, rather than asking customer to cut them individually.
Karen Neville
Thank you Karen for your valued feedback, we will definitely consider your suggestion.
Adie @ WoodBlocX
Simple assembly and very happy with the finished product, just bought small rectangular unit as I wasn't sure of the outcome but will be buying again shortly having seen the results.
Peter in Bexleyheath
This is so great to read Peter, we've glad you've enjoyed your experience with is and are pleased with your raised bed. We look forward to welcoming you back in the future.
Adie @ WoodBlocX
Excellent company to deal with!
This was our ninth raised bed from Woodblocx - the delivery service is excellent and the product never disappoints!
Julie Price Grimshaw
Small pond
My experience in buying a WoodBlocX feature has been a pleasure from start to finish, it was easy to order and came within a few days. I was informed of the delivery date and was contacted a few days before and on the morning of my delivery. The feature I chose was to be used as a pond and does the job great it was very easy to build (even for me) and I am now obsessed. I am waiting for my liner to settle before fixing the capping properly but I am over the moon and would highly recommend getting a WoodBlocX feature whatever you are going to use it for.
Irene
Quick delivery, good communication and product well packaged
Nick Jones
Great service. Great product
Steven was excellent in helping with the order. Delivery was really quick, even with on of the raised bed was bespoke. Construction is very straight forward.
I would thoroughly recommend.
Richard Brown in North lincolnshire
Fantastic.
Brilliant communication, advice, help and patience from the wonderful Innes. Excellent customer service from Lian. Everything dealt with quickly and with ease. Raised bed pond was all I’d hoped it to be. Highly recommend everything. Thank you.
Kirsten Livingstone
Thank you very much for the 5-star review!
We very much appreciate it here at WoodblocX and I will be sure to pass your feedback along to Innes and Lian.
We hope to see you again soon
Lian @ WoodBlocX
Great service
I found choosing and buying the size of raised bed I needed very easy. I was kept updated regularly and the blocks arrived very quickly.
TeamBMama in Hertfordshire
This is lovely to read, thank you Carol. We hope you enjoy planting up your raised bed and hope that you might visit us again soon.
Adie @ WoodBlocX
Good product - let down in other ways
While I really like the product, the delivery service was poor. System not updated to state when it was going to be delivered. Only called to provide a date after the estimated delivery date, just poor communication. I feel that Woodblocx should assist with this, not just wash their hands of it once it has left them. Also, I ordered too much of the lining. I feel like WoodBlocx should indicate how much you require for the size of raised bed you have ordered. Wasted £30.
Jasper Welch
Thank you Jasper for taking the time to offer feedback. We're sorry that you felt we didn't communicate with you during the delivery process; this is highly unusual, so we will investigate and see where lessons may be learned. Our standard liner on our website is 5 x 4 meters; we understand that this is not always the perfect fit for every bed but it allows enough cover for most. Should you choose to purchase again, we will be all too happy to arrange a quote for a bespoke, welded liner should you prefer.
Adie @ WoodBlocX
Outstanding Product and Service
Outstanding customer service from Adie, Henry and Lian. The entire process was carried out in a very friendly, efficient and professional manner. The circular bottomless surround for my olive tree was a breeze to construct. Many thanks.
Mike K
Brilliant product-great delivery
Good quality product and brilliant delivery service.
Web site is easy to navigate and you can find out how to build the item you have bought.
Deb Roberton
Excellent communication, very profesional.
Mark Hanlon
Really top notch
So very helpful and quick in answering questions. Great designer's who really were helpful. Have built 3 projects and get lots of compliments from dog walkers as they pass our garden to the near by fields.
REV DR COLIN RYAN
Great quick service
Excellent company, even had my delivery a day early, very well made kit, easy to follow instructions on how to build. Would definitely recommend
Stuart Coleman
Everything went well for us.
We decided we wanted a raised flower bed and searched online to find a suitable supplier. We are glad we found WoodBlocX they were good on all aspects. It was hard work building our product but we are pleased with the finished item. We will definitely be purchasing another raised flower bed very soon.
David Whittle in Washington
To be recommended
Great delivery, super purchase which made a lovely raised fish pond even I managed!
helpful staff ordered goods perfect just a small adjustment needed.
Lovely chubbly
To say it was easy would be a lie, but bare in mind I had nearly a ton of wood to assemble and if it wasn’t for the simplicity of the woodblocx process, I would not have erected such a strong and gorgeous looking raised flower bed and bench. I’m very happy with it and can’t believe I managed to do it in two sittings. Great customer service provided by the woodblocx team, providing us with a design that was exactly what we wanted.
One tip for those who have to carry the woodblocx from point A to B like us from pavement through house to garden. Get yourself a sack truck. Priceless investment like the woodblocx raised beds.
Chris Bond
Love the raised garden bed we built with wood blocz - it looks great
Good product, very good service
Anona Goddard
Really pleased with the whole process. Easy ordering system, quick delivery
From ordering to delivery, following the instructions and building was a smooth process. Really important to get the levelling right at the beginning (that took us the most time). Rest was like fitting large Lego blocks until the coping where we just couldn’t line up the holes. Lots of fiddling and it was finished.
Would recommend
The beds went up easily and look great. Good quality wood and fixings. Would definitely recommend. We bought two of the ready-sized kits.
Sally Charlton
Thank you for your thoughtful 5-star review! Your feedback is greatly appreciated, and we're delighted to have earned your approval. We value your support and are committed to continuously improving our services. If there's anything specific you'd like us to enhance, please feel free to share. We hope to see you again soon for an even better experience!
Lian @ WoodBlocX
We were able to specify the size of raised bed we wanted. Easy to order and delivery prompt and efficient. All parts were carefully wrapped and secured on a pallet. Everything was there plus a few spare pieces in case of breakages. Easy to follow on line manual. Everything slotted into place. Rather too much of the one-size liner for it, but we were so pleased with the end result that we may order another bed and use the rest of the liner!
Very pleased with these raised beds
We have just built our second raised bed, the first used as a water feature. Both were fairly easy to construct but on both beds we abandoned using the plastic joiners on the top edges because we could not get them lined up and so screwed them into place. Overall we are very pleased with them and I’m looking forward to planting up the new one.
Julia Cox
Great product and looks amazing
This is the 4 box we have brought, we love them. Once you have your levels, it’s like a giant Lego set. Looks amazing and fits into any space in your garden
Linda Harper
Great product robust, fairly straight forward to put together, looks great as a pond in your garden.
c mccrady
Service was excellent - missing piece provided immediately. Raised garden looks great
Anona Goddard in Shetland
Fantastic quality I am a landscaper they look great when planted
paul Dawson
Excellent service
Although I only wanted capping replacements WoodBlocX were meticulous in ensuring that I got drawings of the beds' capping before I completed the order. Excellent email responses, good price and rapid delivery.
Brilliant! Just Brilliant
Fantastic product, I ordered bespoke walls for the garden, the planning and delivery were perfect. I'd definitely order again if I need more.
Great pond
Excellent service and product. Arrived on day stated great communication. Would highly recommend
Marion Skidmore
Excellent service, excellent produce, it looks perfect in my garden.
D White in Norwich
Thank you, Deborah, we're so pleased that you love your raised bed and that the service met your expectations. We very much look forward to welcoming you back in the futrure.
Adie @ WoodBlocX
Customised rectangle raised planters
I purchased some raised beds after receiving a good service in a past purchase. Yet again I wasn’t let down quality of the product is brilliant , gives you a lovely finish.
Michelle Stewart
Great service , great communication , great price
Ordered as needed some extra blocks , soorted straight away and got the blocs in 3 days . Great service
Tim Clark
Great product. Easy to build. Hope they last for years
I have now built 4 raised beds using WoodBlocX. Delivery was very quick and efficient. Assembly of simple rectangular beds was easy and straightforward.
I built my beds directly on to a soil base. The critical thing is to make sure the base is absolutely level otherwise fitting the blocks together can become tricky.
Thank you for giving such lovely feedback, we're delighted you're happy with your raised beds - and your advice is top notch, thank you.
Adie @ WoodBlocX
Good
Good product and looks lovely built up. Only reason I'm not giving 5* is that the instructions didn't tell you how / when to fit the pond liner so I had to look that up!
I am unable to say much, due to other projects and whether I have not started construction. But so far delivery and standard of product were excellent Will make further comment when project completed.
Michael Rayner
We use WoodblocX a lot and have always found them very good indeed. This time, they were just incredibly helpful in sorting out confusion about an order and making sure we got it on time - as promised!
Keith Allen 2232
Thank you so much Keith, we're delighted that you've had a positive experience and hope that you visit us again soon.
Adie @ WoodBlocX
Plans supplied matched all requirements. All went well, no problems.
Planning supplied matched exactly what I needed. Build was on top of existing 10mm gravel (on sloping ground), so levelling off was only difficult part of the build. The ground slope meant that lowest build level was 1 course lower than whole area, so this meant L1 was only half size of L2. But after that, all went well. Final top copings not added yet due to weather constraints, but can't see any problems there.
Steven Clark in Leeds
Excellent, but instructions could be imprived
Ordering, design, communications and delivery was excellent. I learned from the initial installation of rectangular beds and followed that with a custom design quadrant. The instructions were comprehensive, but difficult to keep track of and to always identify from the colour coding. I’m sure improvements could be made here.
Thank you for your welcome feedback, we're so grateful you took the time. We look at our processes regularly and will look at possible improvements to the instructions as part of this process - thank you for bringing your experience to our attention.
Adie @ WoodBlocX
Excellent!
Quick delivery. Very easy to assemble with the straight forward instructions. Looks lovely and great quality. We now have six of varying sizes and designs and getting ready to order another.
Thank you for taking the time to leave such a lovely review - we're so thrilled you're happy and look forward to assisting you in the future.
Adie @ WoodBlocX
Excellent service & delivery
Order process was excellent and we appreciated the regular updates and guides on how to complete the build ahead of time - great service.
Murray Croft in March, Cambridgeshire
We're delighted that you're happy with your new planter, it looks wonderful. Thank you for offering such positive feedback.
Adie @ WoodBlocX
Good but not quite perfect.
Delivery is excellent and timely. Any problems are dealt with quickly and efficiently but they do not occur very often. I have had 6 purchases and only one gave a problem with a block that was not fitting well. My main concern and the only reason you did not score a five is that the instructions do not address the liner!
Alan Gamble
Quick delivery easy to put together. Looks good
Michele Vaudin
Would highly recommend.
From order to delivery the service was first rate, The quality of the product is very good ,and the assembly instructions made for a simple job..many Thanks.
Royston Booth in Wolverhampton
Wonderful raised bed
The design is great and (fairly) easy to put together but needs some effort.
This is the second we have and the first one, 3 years old is weathering nicely.
So important that you can choose your exact measurements.
Thank you for the lovely feedback and for the excellent advice given - we're thrilled that you're happy with your raised bed.
Adie @ WoodBlocX
I thought the service from woodblox and speed of delivery were excellent
Thank you very much for the 5-star review!
We all appreciate it here at WoodBlocX.
If you have any questions or concerns about your purchase going forward, please let us know and we will be happy to assist you
Lian @ WoodBlocX
Overall a very good service and a good product.
From order being placed to product being delivered all went smoothly - no issues. Easy instructions to follow for assembly. Kept informed of delivery dates & times. Pleased with the items ordered.
Fantastic Product and Customer Service
Fantastic product and outstanding customer service. I ordered a large octagonal planter which shipped the following morning. Received on the requested delivery date.
As others have said, assembly was a bit like Lego for grownups. Only major problem was when I discovered we were missing 3 of the metal L-shaped brackets. Customer services dealt with this promptly and sent the missing parts by Royal Mail.
Delighted with finished product - seriously thinking about buying another!
Lorna Banford
Great service and a great product
Rueben Dalton
Top company top product
This is the third WoodBlocX raised bed I have brought, brilliant product snd service everytime
from ordering to delivery.... Raised bed kits go together without any problems and instructions are clear and precise... Would definitely recommend, 5* from me
Stuart Rose in Peterborough
"Seamless Assembly: Excellent Product with Clear Instructions!"
This product is outstanding, with instructions that are straightforward, concise, and make building it a breeze.
Malcolm Quinn
Very pleased with the overall quality, however had difficulty lining up the capping and eventually had to accept gaps on the corners. Disappointing but when plants grow I guess they should hide this
Phil in Horsham
Very very pleased
Delighted with my small raised bed which I have made into a small pond to stand next to my pond from two years ago. Delivered within one week, very easy to construct.
Stephen Thompson in Seaton, Devon
Worth it!
Very easy to build and a professional finish. Plenty of poly sheeting sent.
Amanda Tappin
Excellent
Design with changes through to delivery was fast and efficient, would strongly recommend.
Pond replaced
The service was good and the delivery was on time. Only draw back is the holes on the timbers for the dowels are not central on some of the blocks therefore they don’t line up properly in places. This also causes the tops to misalign in the corners. Finish still looks good.
High quality product delivered promptly. I had a query but this was resolved swiftly.
Colin Lawrence
poor. instructions on how to assemble what was bought
Elita Chumpuka
Great service, goof quality product
First contact
My first contact was with .customer service as I had a few questions for them. The young lady on the other end of the phone answered all my questions I had.. so I placed an order online and it arrived three days later, great service. it took me and my wife about 3 to 4 hours to put together. following a simple instruction sheet. highly recommended.
Richard Morley
Disappointed
I was unaware that the blocks would be delivered in such a raw state, unfinished different sizes within the two sizes provided. This meant that at times it was difficult to line blocks and fit. The holes in the blocks were sometime tight and did not line-up. Top fixing plates had to be altered and did not fit over pegs. Top rails were difficult to fit
Chris Bramble
Delivery should be on date agreed. I agreed Thursday by telephone yet they turned up the following week without any warning so I wasn’t home and 95yrs old was disturbed. Also I am left with a pallet no idea how to get rid.
Amazing Product and Super Customer Service
What an amazing product. It was perfect for the landscaping changes we are making in our garden. The support and advice provided by the customer support team was always pleasant and professional and more than helpful. I'll definitely be back for more WoodBlocx.
John in Banbridge, Northern Ireland
Veg growing.
Excellent. Growing veg, they are doing very well. Rectangular Length 1.5m x Width 0.975m x Height 0.45m. Used a smaller one for bulbs, now about to plant salad in it. Easy to assemble.
Jane Miller
Fantastic product
Really easy to put together and the finished look is brilliant. I would recommend 100%
jon om in Wakefield
Excellent service great product
Excellent service
Woodlbox - good. Delivery company - poor
Woodblox service was good with very quick dispatch of order. However I am still waiting for delivery 13 days after dispatch and 9 days after estimate delivery date.
Colin Thom in Aberdeenshire
Excellent service
Brilliant service definitely recommend woodblocx
Anne Reber
Customer service is excellent. They picked up that I was having a bit of difficulty (my own fault), and sent me equipment to help
Anne Goggin in Meltham
From design to delivery all went very smoothly and quickly.
Have made up the planters and they look great.
Keith Mayes
The service was excellent. Communication before delivery was very efficient. The product arrived in good condition and ahead of time.
Excellent product and service. My only additional comment is that it would be helpful.
if you made a video showing the actual fitting of the pond liner.
Barry Bennington
Their service was excellent. Although I gave 5 stars I was disappointed with the reply I received earlier. I ordered a small pond and the pond liner received was extremely large and difficult to work with. I was advised that this was given with all ponds.
William Dunsmore
First rate service from start to finish
Great service from Calum who helped me through my design indecisions and he very quickly responded to all my questions.
Delivery was extremely quick and on time, and all the instructions were very easy to follow (and it helped that they were sent before the pallet arrived).
There were minor defects in a couple of blocks but after a query from me, replacements were very quickly dispatched without question.
All in all a great experience and I'm very pleased with the finished project.
Order delivered promptly and in very good order.
David Miller in Abingdon
Love it!
I would recommend WoodblocX and would definitely buy from them again. I was able to buy the size of planter I wanted, the quality is excellent and is an innovative design.
Katherine Perkins in Northamptonshire
Very easy to build.
Anne Pentin
Fantastic. Went together easy. Recommend for anyone to buy.
Excellent help and service
Excellent help and service
Delivered on time. Exactly what I ordered.
Very Good
Very good product. I've used for both a raised bed and low garden retaining wall.
William Edge
Good product helpful staff
Customer service was quick and helpful. There was an error with the order but it was quickly resolved.
M Clifford Jones
Excellent product, works well and very easy to construct. Only ket down by tardy delivery service although that was the carrier's delay
Alister Taylor
Alister, thank you for taking the time to leave this really positive review, especially the feedback about our carrier. We will review with them directly to see how we may improve this service in the future. We are, of course, delighted that you're enjoying you pond and hope that you do for many years to come.
Adie @ WoodBlocX
Ready to order again
Delivered when expected. Great quality and easy to follow instructions. Very happy with result. Will order more soon
Andrew Prentice
Really easy to install, LEGO for adults, had fun making this!
Yes, definitely.
Kate Thornley
Everything you need for a great pond
Fast delivery and everything you need to create a great free standing pond. Looks great and is easy to build.
Great pond!!
Great pond! My fish are super happy. Only giving four stars as fitting the lining into the last layer was a bit of a mission but after finally managing I couldn’t be happier!
Paula Paiva in Colchester
Very satisfied with the product and service, ordering some more
Ian Boardman
Ordering extra pieces from a project that was carried out earlier in the year - very straight forward and order arrived quickly.
Lynette Shaw
Great experience overall
The website was easy to use and they delivered when requested. The product seems to be good quality and we’re pleased with our purchase.
Thank you so much for your very kind five-star review, we're over the moon that you're pleased with your raised bed and your experience with WoodBlocX. We hope you visit us again soon.
Adie @ WoodBlocX
Disappointing
I was advised delivery date so we waited in until approx 15.30 when I phoned to advise that date had just been changed. I had been checking it all day. Young lady I spoke to was excellent and said I would get a phone call from delivery depot. I was not impressed. Female asked are you in tomorrow morning Friday. I advised not to deliver between 11 and 3 as there would be no parking due to Mosque. I had advised this when I ordered. knock on the door at 13.32 just as one lot of prayers was finishing. Driver got pallet as near to our alley as he could although it blocked the pavement. I said it didn't matter. Driver was good I didn't ask if he got message about when to deliver. The wood was very disappointing looked nothing like the photos. I was surprised how green and wet a lot of the blocks were. We are putting it together now as warm weather has now dried it. I chose your product, because although it was a lot dearer that others it looked the best quality. However I am now unsure if any of the other companies cheaper products would been just as good? Would I recommend your product? I am unsure. They look more like railway sleepers than pine. I really do not believe we have pine although my husband does not want me to say it.
Pam Alden
Very satisfied customer
Product was exactly as described, instruction plan easy to follow and material of good quality.
Mike Thomson in Kinnesswood
Absolutely Gorgeous
Bought 2 planters. Had a few niggles in assembly but they were immensely helpful and planters completed successfully. I have just oiled them with linseed oil and now I love them! Will definitely buy more - need raised beds next!
Delivery excellent. It took me a while to work out the instructions, but once I did construction of the main body was easy. I haven’t completed the top yet, though I’m growing in it, because I can’t get the pieces to match. I may screw them down.
Anne Goggin
Very good. All the jointing pegs were the same length, I had to use a multi-colour to cut the length of pegs for the top coping course
Liam Watters
great product, great value, great look
easy to calculate the size for our garden. easy to order, and having done it before, easy to assemble, following the instructions, and it looks lovely.
David Walker in easingwold
Thank you for your positive review! We're thrilled to hear that you found it easy to calculate the size for your garden, order the necessary materials, and assemble everything following the instructions. We wish you many happy years of enjoyment with your raised bed.
Adie @ WoodBlocX
Great service, prompt despatch from supplier and can't thank the customer service when we had an issue with the delivery.
Thank you for such a lovely review, we're thrilled that you've enjoyed your experience with WoodBlocx. We wish you many happy years enjoying your bespoke pond.
Adie @ WoodBlocX
Excellent sturdy product that is easy to assemble
Second time I have purchased fro Woodblocx. Excellent sturdy product that is easy to assemble. Great customer service. Good communication. Very happy with everything from start to finish.
Simone Illger
Goid service, great product
The service from start to finish was very good and i am please with end product, easily assembled and looks good now in my garden
John Nash
Lovely product and quite easy to build once you knew what you were doing. The instructions were general not specific to my product so had to work it out a bit.
Nicola Gerrard in Knutsford
Expensive and quite difficult to build
More difficult to put together than expected and liner enough for a swimming pool. Most of it is spare and was expensive
Helen Rendell
Thank you, Helen, for your valuable feedback. With regard to the liner, we sell one universal liner that is 4 x 5 meters, to accommodate as many planters as possible. It is possible to cut them down, but I do appreciate that this may be excessive for some. It is possible to order DMP liners from other suppliers and in some cases, they can be made to measure, eliminating any waste.
If you're continuing to have difficulty with your build, I urge you to get in touch so that we can support you. We do hope that you enjoy your pond and look forward to hearing from you if we can assist in the future.
Adie @ WoodBlocX
Quick service and easy to assembly
Quick service and easy to assemble
Thank you so much for your positive feedback! We're thrilled to hear that you found our service quick and the product easy to assemble. We hope that you enjoy your raised bed for many years to come.
Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Adie @ WoodBlocX
Looks great.would recommend
Great product and easy to build which was completed in about 3hours.delivered on time by a great currier
Steve Graham in Brandon
Thank you, Steve, your planter looks lovely. Thank you for sharing pictures, this is always lovely to see. Your satisfaction is important to us, and your feedback serves as encouragement for our team. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!
Adie @ WoodBlocX
Quick delivery and easy to assemble.Great addition to the garden.
Thank you so much for your positive feedback! We're thrilled to hear that you had a quick delivery and found the assembly process easy. It's fantastic to know that our product was a great addition to your garden.
Creating products that enhance our customers' spaces is always our goal, and we're glad to hear that we met your expectations.
Adie @ WoodBlocX
Good contact, design for individual customer
Very good customer service. Quick responses and design prepared for each individual customer. In my case the design was little bit different than I wanted however finally I did what I wanted with delivered blocks.
Daniel Szczukiewicz
Very happy with Woodblocx raised bed, but……
The correct raised bed was delivered on the promised date. My husband checked all the components were there and left it as you see it, on the lawn!!! Nothing wrong so far. Rest of the pegs etc are safe in the shed. The coloured directions copied from your site are very good. But as far as we are concerned , a couple in their 70’s, it would have been helpful to us, if the blocks could have been marked on the tops either yellow or mauvey/browns to correspond with printed directions. The markings would not be seen as they would be covered by the next row or capping. As I am the practical one of us and as l have never done this before I do
not fancy crawling around on the grass with a dodgy knee sorting everything out. Don’t get me wrong, if this turns out ok I will be back for another one or two even. I am really excited to get this up and running. This is not a complaint just pointing out that not every thing fits every person.
The service was very good, goods arrived on time and the delivery driver was very helpful, but, it’s most probably me but I had a lot of trouble putting it together in the end I did manage to put it together but it’s not perfect. Can’t fault the quality of it though.
Debra Beniams
We've been looking for some good quality planters for a while and settled on WoodBlocx and we couldn't be more pleased! Very high quality and customer service was brilliant. Would highly recommend.
Chris Youd in Newcastle upon Tyne
Very pleased with the product but I was frustrated that I wasn't able to assemble it on my own as I didn't have sufficient additional strength to knock the final few layers of blocks into place. I had get someone else to do this for me. Perhaps your instructions could indicate this?
Excellent - look forward to needing more!
The product is very substantial and of high quality - I knew that from previous items bought from WoodblocX.
Andrew K
Excellent product
This product is well thought through and very well made. Assembly is very straightforward with clear instructions. As we were making a pond we were very careful with levels. Elected to get a box welded butyl liner which simplified installation and looks very neat. It’s definitely worth checking holes for the odd bit of wood chip left over from manufacturing. The plastic dowels interlock and make for a very strong structure. Supplied with some extra wood pieces and plastic dowels in case of mistakes. 100% happy and recommend.
Philip Young
Great Product and great service
It’s a great product, easy to follow assembly instructions and delivered exactly when it was promised. It looks great too. This is the third planter I have ordered from WoodBlocX, highly recommend them.
David Carscadden in Burnham on Crouch
Nice product
We will be placing more orders with them shortly
Only a very small order this time. I received excellent service from Sales Department and very fast delivery.
Roy Edwards
Great product and a good company to deal with.
The website was very informative and made it easy to decide what we wanted and how it would fit into our garden.
The order process was straightforward and delivery followed a few days later.
We have built the raised bed on what had been a sloping pathway but we had levelled out the location beforehand. Once we were satisfied that the bottom row was perfectly level and in the exact location we wanted, assembly was relatively simple and then we lined the insides before adding the capping.
It has since been filled with top soil and compost and the first veg plants are in and looking good..!
It looks great and we have no hesitation in recommending this product and the company.
We might be back for something else very soon to install a different feature in another part of the garden.
kreekineez in Oakham
Nice quality product
Really nice quality product and good communication throughout the order process. Lost a star for not giving printed assembly instructions as looking at your phone when building isn't ideal!
Charlie House
The service was excellent. The product is also very good
The service was excellent. The product is also very good, though expensive. Knocking off two stars may seem rather extreme, but the lack of written instructions for a simple, but at the same time complicated build made it unnecessarily more difficult. Don't ask your customers to print the instructions.
Great product & amazing service - we are delighted!
From the early enquiry through the design stage right up to the prompt & accurate delivery & clear instructions, the Woodblocx team have been outstanding.
Our raised beds are robust and attractive - we (and our neighbours) are delighted!
Bob Evans
Excellent Seamless Service
The Wood Blocx product is functional and attractive, with a design that is well thought through to enable easy assembly.
In addition to providing a brilliant product Wood Blocx provides excellent customer service. The web site is easy to use, and once an order is placed it arrives very quickly. The few imperfections I had in components were resolved by immediate re-supply of replacement pieces.
Wonderful product and service.
Excellent service from the minute you make your order. The instructions for building are very clear and easy to follow. You are kept informed of the progress of your order and final delivery details were second to none.
Pamela Sinclair in Dunfermline
Everything delivered on time and to specification. Comprehensive assembly instructions and on-line walk through of the construction process easy to access.
Everything went smoothly from ordering to delivery to construction. Pond looks lovely
Assembly instructions extremely clear and helpful.
The quality of the raised bed is excellent and the assembly instructions extremely clear and helpful.
Really easy and great follow up service.
Quick and easy service, when I queried where my delivery was it was the courier who had not tracked it to my home.
Mike Crookes in Isle of Wight
Easy to purchase. Delivered on time. Instructions very comprehensive.
Excellent results with low retaining wall.
Prompt delivery, easy to follow instructions and straightforward construction. WoodBlocX replaced rotting oak sleepers in a low, retaining wall. This was my second WoodBlocX project, and I would certainly use them again.
Tom G in Essex
Great friendly customer service.
very easy delivered on time
Anne Franklin
Good Service
The service was very good and all parts were in the delivery.
Only one point some of the blocks were slightly either too small or too long, in some instances I had to trim a few millimetre off to make them fit.
Nigel Ralph in Swadlincote
Services very good
Anna Tribe
With my first purchase I had too many blocks and not being able to use them I decided to put another layer on my raised bed at my own cost!!!!!!This time I had none as I had requested no spare blocks.
I found the wood was rough this time not quite up to the standard of my first,a few small splinters.
It’s a good system when things go well a bit fiddly when things aren’t going so well..
Service very good, thank you.
Margaret Jones in Cemlyn,Ynys Môn.
Replacement veg box
Great sturdy new replacement veg box, easy to put together although even on flat concrete base, some blocks didn't line up properly horizontally or vertically. Didn't notice the labels on the palette when it arrived stating that it should be unwrapped straight away, so it remained wrapped for too long.
Nick Webb in Aylesbury
Arrived on time easy to assemble great product
Great product
Thank you for taking the time to leave this wonderful five-star review. We're delighted that you enjoyed the build and wish you many happy years of enjoyment with your pond.
Adie @ WoodBlocX
Great Product
The pond and made to measure liner were delivered super quickly. Putting together the pond was easy. Clear instructions although these didn’t make it clear on how to fit the liner but all assembled now. Great product.
Andy in London
Thank you Andy, for taking the time to offer us such a lovely review, we're very grateful. Thank you also for feeding back on the pond liner, we will definitely consider this for the future to see how we can improve the experience and ease of build.
Adie @ WoodBlocX
This is my fourth box
They are an excellent product and a great addition to my garden. Easy to construct and long lasting.
Excellent service and great product
Easy to order, excellent product and fits together really well. Well worth the money
Excellent Company providing quality products and Customer Service
By far the best Company I have ever dealt with online both for service and for customer service.
I do a majority of my shopping online anything from weekly food shopping to remodelling my garden and I can honestly say WoodBlocX is the best company I have ever had the pleasure of doing business with. Many ‘larger’ companies could certainly learn a lot from the customer service provided by them.
I have purchased from them over the past three years (approx) the quality of their products has remained consistently high. I started as a complete novice but due to the quality of the product, excellent instructions and wonderful customer service transforming my garden has been a complete joy. I am now a pro!
Sharon Liddell in Kent
A product that one individual can manuver. Recomended - would buy again
michael webster in Norfolk
Easy build, once bottom layer in other layers were easily fitted.
Build was as easy as video. Once first layer secured it was easy to put other layers on and topping blocks too.
STEVE BAKER
Brilliant
Service was brilliant. Delivered when advised. Wrapped very well and great delivery guy. Everything is very cleverly wrapped up together on one pallet.
Excellent service
Excellent service and very helpful people and yes I would recomend them.
All parts fit perfectly
Great service & advice, easy to follow instructions.
Excellent ?
Great product, delivery and communication let it down.
This is second order with woodblox and we love the product, the delivery has thrown us.
Palletline changed delivery at last minute, I changed schedule to instal over weekend and it was bumped to Monday.
Simon Reid 1818
The team at WoodBlocX go the extra mile
Thank you WoodBlocX. The guy who I phoned because I made a mistake (due to me being nearly blind) corrected my error and then as he promised the blocks turned up on time and with extra large A3 printed instructions to help me. I have built 3 of the 4 units so far with no issues or help.
Thank you for going the extra mile for me, being registered blind but wanting to maintain my independence little things like this means a lot.
Cheers
Dave
David Chappell
Thank you very much for the 5-star review! We very much appreciate it.
We are delighted to hear that you are pleased with your purchase and we will be sure to pass your comments on to the member of staff :)
Lian @ WoodBlocX
Excellent
Simple to design and order online.
Delivery on time. Delivery driver was very helpful..
Build was very straightforward. Hardest part was preparing the area.....lots of stones to move.
Larry Walterson
Good service arrived on time and was kept updated
Daniel Lewis
Excellent service. Construction going fine.
Alan Edwards
Easy to put together and nice finish
Good results, but…..
Overall pretty good, but bought 2 items the same and expected these to be packed as 2 separate kits, but completely mixed together. Made it that much more difficult to sort out the individual kits before assembly.
After assembly we were left with 14 assorted wooden blocks and fittings.
Took 2 of us 2 half days to build these. Because they are semicircular the blocks do not fit together exactly to get the shape and when you get the top it very difficult to fit the final caps in place.
Instructions not clear, don’t see the sense in colour coding as none of the blocks are coloured.
End result looks good though, but for the money could have been more user friendly.
Charles May
Fantastic as always
Always a pleasure to deal with and this is my fifth order. . The follow up service is second to none.
Antony Hewlett in Poole
Got a new pond as the old one that I got was to small for some of the fish so ordered a much bigger one as I got my old one from this company before great service and great pond and the wood is good quality
Neal Ashburn
Great looking items. Went together without issues.
Great looking items. Went together well. Would certainly buy again in the future. Should’ve come with full build instructions in my opinion rather than having to download from internet.
Anthony Harris
Excellent product
Excellent service well made wood blocks we used ours to build a pond
Still very good service
Good communication. I needed a custom quote and they did it in good time. I used them once several years ago and have come back to use them again as I get so many compliments on the raised bed, and I really like the building system. The pallet delivery company was excellent, and even called two days prior to double check that I'd be in.
Spring Garden Upgrade
Fast service and very helpful carrier.
GUY HOWARD
Thank you Guy for taking the time to write such a helpful and positive review of your bespoke wall and your experience with WoodBlocX. We're delighted that you're happy with your purchase.
Adie @ WoodBlocX
Very solid
The service was very good, simple to order and delivered on time, reasonably priced, so much easier than cutting it all yourself and delivery was fairly quick
Stephen Balment
Great product
Excellent service, easy to order, arrived in good time, instructions were simple but concise, easy to assemble - even for me!
A good product, but not cheap or that easy to construct
The finished product looks good, however it was not cheap & the final capping layer was difficult to get seated properly. In my view, some of the lengths of capping that I had were too long
Great product, clever design and great customer service.
The service from WoodBloX is fantastic. Once you’ve ordered, delivery is speedy and the product arrives on its own little pallet. The delivery company (in north east Scotland) don’t just dump the pallet and run. They try and get it to as close as they can to where you’d like it.
I asked for advice too which was very helpful.
Gordon Wallace in Cairngorms National Park
Poor quality wood and workmanship
Delivery was on time. However, beyond that the Woodblocx experience has been terrible. The wood was packed wet and delivered soaking with some pieces covered in mould. The blocks were different widths and not all the holes were central. The finish was terrible with ends requiring sanding (especially on the capping pieces) and some holes not fully drilled. I would not recommend and would not reorder.
grandson built pool
Nice job grandson 10 did most of work
Thank you for your five-star feedback, we're delighted to learn that your build was a family affair. Well done to your Grandson, I bet your pond looks amazing.
Adie @ WoodBlocX
Delighted
Very pleased with my raised fishpond arrived quickly delivery great very helpful easy to follow instructions was finished in a couple of hours bit if a hassle fitting lining but all done great quality
More substantial and better construction than others we looked at and competitively priced definitely recommend
Philip Howard
Thank you, Philip, for your five-star review. We're thrilled that you've had such a seamless experience. Your pond looks amazing!
Adie @ WoodBlocX
New wall
From design to delivery all very fast.
Once got going with the wall building very easy.
Keith Mayes
Many thanks, Keith, for your five-star review. We're so pleased to learn that you've found building your WoodBlocX wall to be straightforward. If you have any questions or need assistance, please don't hesitate to get in touch.
Adie @ WoodBlocX
Excellent product. No problems with the delivery . easy to put together.
Highly recommend.
Jack Turner
Thank you, Jack, for your fantastic review; we're thrilled that you're enjoying your raised bed and that the process from order to build has been a smooth one.
Adie @ WoodBlocX
First class service - highly recommended
Excellent service from Harry at WoodBlocX, who prepared a bespoke design which absolutely met our requirements. The design was turned around with a day of us requesting it.
Richard Staples
Thank you, Richard, for your valued five-star feedback. Harry will be happy to learn that your bespoke design met your requirements. If we can support you further, or if you have any questions, please don't hesitate to get in touch.
Adie @ WoodBlocX
Outstanding customer service and a solid bit of kit. Couldn’t recommend more
Thank you for your welcome and valued five-star review. We're thrilled you're pleased with your purchase. If you have any questions, or if we can assist you moving forward, please don't hesitate to get in touch.
Adie @ WoodBlocX
Turned up day late. On delivery Saturday 8th April they advised that it would arrive before 12.00pm turned up at 2.30pm. Also advised they would phone before arrival didn’t do so so had to move vehicle after they arrived. Product was delivered without any paperwork to confirm delivery. This includes the lack of any written assembly instructions so it is not possible to confirm that everything has been delivered and waited in 1.5 days for the delivery!
Please send written assembly instructions!!
Elizabeth Mallinson
Excellant
Very good product, easy to assemble and very sturdy.
Steven Rodda
Hi Steven, thank you for taking the time to write such a lovely five-star review. We're pleased that you're enjoying your purchase and that it's meeting your expectations. If you have any questions or need assistance, we'd love to hear from you.
Adie @ WoodBlocX
I bought Woodblox for a raised bed for growing vegetables. The instructions were good and the coloured plan helpful, although the plan on the page was at an angle and I had to keep thinking which side was which. The plan on the last page was much better because it was straight on the page. The first row of Woodblox was straightforward but it became more difficult, especially with the longer blox on the second row. The dowels in the first row didn't always line up with the holes in the blox for the ssecond row. . My fault I am sure, but you have to be very precise with levels. I found it easier to put the dowels into the upper block and then put the pointed ends into the holes in the lower level.
I bought a second one which was much easier second time. They look good.
Jane Fisher in OXFORDSHIRE
Thank you, Jane, we really appreciate the time you've taken to give us such a constructive review. The feedback on the angled images is interesting and we will definitely feed this back to our design team. We're pleased that you're enjoying your purchase. If you have any questions or if we can assist you further, please don't hesitate to get in touch.
Adie @ WoodBlocX
Proffessionl company and service
Great service during the deisgn stage and all went togther well.
Graham Richards
Hi Graham, thank you for your five-star feedback. We're delighted that you're pleased with the design and build. If you have any questions or if we can assist you further, please don't hesitate to get in touch.
Adie @ WoodBlocX
Excellent service
Having ordered my raised bed, I received a confirmation of despatch very quickly. The order arrived with the courier a day early which was fine. It was delivered to the top of the driveway with no fuss or issues. It arrived at around midday and by the end of the afternoon, it was built and ready to be filled. Easy to follow instructions and the construction process was very simple, no power tools needed.
Gordon Wallace in Cairngorms
Thank you Gordon for taking the time to write such a lovely and detailed five-star review. We're delighted that you're pleased with the service you've received and the end product. If you have any questions or need assistance, we'll be very happy to hear from you.
Adie @ WoodBlocX
High quality product, easy to assemble and affordable price.
Excellent quality raised beds, plans to build are very simple to follow and they look amazing when built.
Staff very helpful when enquiring about delivery date.
Couldn’t ask for more.
Well done!!!!
Andrew Coutts
Hi Andrew, thank you for writing such a fabulous review. We're thrilled to learn that your experience with the team at Woodblocx and the product has been such a positive one. If you have any questions or if we can assist you further, please don't hesitate to get in touch.
Adie @ WoodBlocX
Delivery good, a little hard for us as we are in 70’s but would buy again but get help next time
Marjorie Brettle in W Mids
Thank you, Marjorie, for your review. We're thrilled that your experience with WoodblocX has been a positive one. If we can assist you further, we'd love to hear from you.
Adie @ WoodBlocX
Excellent product our 2nd woodblock kit Excellent instructions goes together easily recommend to anyone well worth the money
Thank you for taking the time to write a wonderful five-star review. At WoodblocX we're always delighted to read that you're enjoying your product; especially as it's your second purchase. If you have any questions or if we can assist you further, please don't hesitate to get in touch.
Adie @ WoodBlocX
Prompt delivery, clear instructions and an excellent product that looks lovely in the garden. This is the 2nd item purchased, we gave been delighted with both of them
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
BEAUTIFUL
The build has resulted in just what we wanted .....a beautiful fish pond.
It's very large and took a while but it all comes together perfectly.
Linda Davidson in DEVON
Thank you for your review! We are so pleased that you found our product easy to install and are delighted with your order.
If we can be of assistance in the future, then please do not hesitate to get in touch.
Lian @ WoodBlocX
Top quality product
Easy to navigate. Personalised instructions provided.
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
very helpful on our design.
Great design and a good solid build. Arrived promptly and everything in order.
Thank you for sharing your feedback, We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
I have had several purchases from WoodBloc X over last few years. Delivery always on time, product way to assemble.
Robert King
Thank you for your repeated custom.
We are so pleased that you are happy with your order.
We look forward to dealing with you again!
Lian @ WoodBlocX
Great product
Great product and quick delivery
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Requires 2 to assemble.
The blocks were of varying sizes and the holes needed to align but there were no instructions as to what order to place them in and how to tackle the corners so it would knit. I would recommend it for smaller projects. Large projects require more than one person with muscles.
Gill in Larbert
Thank you for your review
Each raised bed has individual layer by layer colour coded instructions which is included in your order confirmation we are sorry this was not received , a member of our customer service team has been in contact with a copy for you . If we can offer any further support we are reachable on [email protected]
Kate @ WoodBlocX
Raised Bed
This is the 2nd raised bed kit we have had and we love this one as well, it looks great
Thank you for your 5 star review
Kate @ WoodBlocX
Received lots of help and advice before I purchased. The delivery came very quickly and the instructions are detailed. I did not install myself though. They look wonderful and I am more than happy with them. Bit more work to do around them to create a path. All filled up and raring to fill with veg.
Linda Oliver in Norton St Philip
Thank you for your review we really appreciate it,our team was very happy to help.
Happy growing this season !
Kate @ WoodBlocX
Very pleased customer.
Excellent product, quickly dispatched, good assembly plan's, very accurately produced. Highly recommended.
Anthony Sexton in Buckinghamshire
Thank you for your 5 star review , we are delighted to hear
Kate @ WoodBlocX
Great product
Excellent service . . from ordering, delivery and the product itself. Cutting down the 30 or so pegs for the top capping was a bit of a fad . . but it all worked.
Iain Angus Glen-West
Great system
Brilliant way to create planters to your own design and size. Easy to put together with colour coding for different blocks. Really have thought of everything with the peg removal tool. Quick to respond to questions and design changes. Will definitely buy from them again.
Good product, excellent ordering system and very helpful customer service. Had a few problems with the carrier and had to call WoodBlocX several times over two days to sort it out. This is the second raised bed I have installed and there are two more to be done and I will certainly use WoodBlocX for these.
Brian Dunford in Hampshire
The design service was very good. The blocks arrived in good time. Despite my age and disability I was still able to assemble the raised bed and it looks good.
Great product
Prompt delivery on expected date. Product as ordered, ample spares of fixings provided. Excellent quality, and the finished product looks great. Well-worth the time it took to build.
Brilliant company, excellent quality goods
I have used woodblock a few times and always found them to be of an excellent quality, easy to follow instructions and quick delivery.
Gid experience throughout.
When I put a query forward the answer was immediate , strait forward and well explained. The availability of pre and after sales service s something a great many other companies could learn from.
Barry Greenwood in N E Lancashire
Very, very helpful
Really good service. On line help first class, even when I changed things, at the last moment, they were quick & very helpful.
Great delivery time and well packed. This is the third project, & biggest project, I have done with them. No complaints at all.
REV DR COLIN RYAN
Great Design, Easy to Assemble
Couldn't be happier with the raised bed that WoodBlocX provided. Sturdy wood, easy to construct, clear instructions, and good tools. Unlike buying sleepers which would need to be cut down, WoodBlocX make your bed to your specs, so it fits perfectly in the space.
Photo shows tall planters (sourced elsewhere) and behind them the raised bed from WoodBlocX.
Repair
Helpful and courteous
Excellent product, prompt delivery, rectangular planter looks good v happy
Large rectangular planter, assembled in 2 days, very clear instructions. If you can put Lego together you can do this!!
D Hall in Worcester
Great product.
Easy to assembled. Looks great
Thank you for your feedback, we really appreciate it!
Lian @ WoodBlocX
Excellent product. Looks great in the garden
Mark Jakeman in Midlands
Easy website
Very clear and informative website. Easy to select sizes of beds and compare prices of different designs. Detailed build instructions.
Paul M in Cambridge
Thank you for taking the time to reply and sharing your experience purchasing from WoodBlocX.
Your feedback is invaluable and we are so pleased you are enjoying your raised beds.
If we can be of any help in the future then do not hesitate to get in touch!
Lian @ WoodBlocX
Always trying harder
Terrific service ... and continual upgrades to their products (technically and as designs). The new liners are a sound and prudent addition (saving a preventative trip to the local builders merchant ... but the price at the latter might be lower).
Kenneth Allinson
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
Brilliant!
Excellent service, prompt response to queries, delivered on time, and great fun to put together!
Wonderful Thank you for your 5 star review, we really do appreciate and so happy to hear of your enjoyment of the build process !
Kate @ WoodBlocX
Looks great
Beautiful product, easy to construct provided you follow the instructions!
Martin Warren
Great service and nice product.
The whole experience from creating a bespoke design all the way to delivery and building was really good. Henry was super helpful creating and amending the designs I had in my head until I was 100% happy and did not mind me changing my mind a couple of times. Very happy with the speed of customer service and as impressed how fast the components were delivered.
Only thing that is a little tricky is adding the liner into the planter. I‘d say bigger planters are better done with two people.
Thank you Woodblocx
1st class service very helpful with the additional questions I raised. Prompt and professional.
Adrian in Poynton
Excellent product
Quick delivery and helpful delivery driver.
Delivered quickly and goes together as instructions
delivered on time. clear instructions
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Easy and flexible
Great service and delivery; they also helped me amend the order when I wanted to add more blocks. The staff were really responsive on the chat app.
Jay George
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
Good Product
they missed the membrane off the initial delivery , but got it out to me within a couple of days .
The design was easy to follow and the tips and drawing was easy to follow
Matt Krause
Order was good, delivery was mostly good but some mix up over the actual delivery date.
David Cambridge in CO10 8HW
Good solid product.
Excellent service. Good product and easy to put together. Worth buying a pipe cutter if planning a big installation
Duncan Ingrams in South Wales
Easy build but fantastic quality!
I’d definitely recommend and I’m buying another kit, this is ponds made easy! Amazing company!
Deborah Oconnell in Aylesbury
Expensive seating but it looks good.
Some of the blocks required cleaning out before fitting. Blocks did not align true with the neighbouring block. Other than that it was fine
John Scarrott in Sandbach Station
Great company
Delivery on time CS staff very helpful and the product is first class I have purchased from BlocX in the past so I new what a good company they were and once again they did not disappoint.
Peter Dyson
Great service!
A replacement pond liner for my 6ft x 4ft woodblock fish pond, sorted out my issue got a,liner out to me and now,looking forward to a restock and plants for summer!
RIchard Lane in Reading, Berkshire, UK
Wooden raised bed review - first time purchase
Useful and informative web site with clear instructions - none with delivery which would have been beneficial
Product kerbside delivery arrived on pallet, a day later than expected although Woodblocx chased delivery when requested. Wood blocks very wet on arrival.
Customer will need to cut/ saw blocks and top rails dependent on size which is slightly ambiguous/unclear on web site.
Essential to establish the first layer of blocks correctly
Good quality products
Wooden raised bed admired by neighbours
Arrived when required. Easy to order.
Margaret Madams
Holes not drilled accurately. Holes need clearing out. Gap between blocks a
Gap between blocks and capping. Some blocks had corners broken off. Holes not drilled accurately and needed clearing out of debris. Some blocks had a mould deposit.
Very good product, great design
Very good product, great design to provide a sturdy raised bed. Very proactive communications in response to queries and a non-standard request. Second purchase from them - highly recommended.
Philip Taylor
Generally excellent
Generally excellent. Quite laborious and glad to have a workshop. One problem with instructions - no info that blocks have inset top surface (to take plastic plugs). Please amend.
Have done before and will do again
Excellent alternative to more common materials such as sleepers.
Responsive for a custom design. Answers all questions promptly.
Christopher Willsher
Fantastic
So pleased with the product. From ordering through to delivery the service was fantastic and kept up to date all the way. Would highly recommend.
Diane
great service and good advice when asked
They responded to my request for more dowels the very next day and they arrived a couple of days later...brilliant service
michael sale in Devizes wiltshire
Amazing from start to finish
Service, delivery, quality of product
andrew taylor
Delivered on time and once again simple easy to follow instructions
Hugh Kersey
Great service from ordering to delivery. Kept updated on progress of order. Would buy again from WoodBlocX .
Brillaint product, speedy delivery.
The product is well made and of high quality. It was delivered extermely quickly and was easy to assemble.
Peter Thompson
Brill
Good solid blocks fairly easy to do on my own will last for years to come as a fishpond and they are loving the extra room
sharon m thompson
Happy Fish
Good communication. I knew exactly where my package was and when it was due to be delivered. The team were really helpful and were considerate when delivering a heavy and large package. The product itself was easy to assemble and of a good quality.
Excellent
Excellent product, excellent service with very speedy delivery. Finished article is very impressive. Relatively easy to assemble.
Geoff Price in Aylesbury
Wonderful product and speedy delivery.
Putting the woodblocx together was like playing with Lego. I enjoyed my afternoon putting it together. No drilling or anything difficult! Great product. Will buy another one soon.
Excellent service and the pond liner did the job.
Martine Moore in Royston
The raised bed that I ordered was delivered promptly and all of its components were present. I have yet to construct the bed but, having previously constructed 10 WoodBlocX beds, I'm not anticipating any problems with this one.
Colin Lawrence in Dingwall, Ross-shire
Recommended raised bed
Good product and construction instructions and support
Catherine Elliott
A great product delivered in time as promised!
Robert Bainbridge
Would use again
We found the bed of good quality and the instructions easy to follow. The delivery was on time and the driver very help full.
Excellent product and service, highly recommended
Excellent product and service. A lot of hammering to get all the pegs in, but that has resulted in a really strong, good looking, raised bed. I am very pleased, and planning the next one.
Philip Taylor
An excellent product
Superlative service - ordered on a Monday, delivery on the Friday of a customised order. Great & rapid communications.
Alison Park
From Calum the designer to the girls in the office support was excellent.
All factors excellent - Design,materials,instructions and drawings of each part of the build very easy to follow
Great company to deal with
They were very helpful pre order. Ordering was easy and further enquiries were dealt with professionally and with interest. Not yet installed order but if have questions am confident of getting help
John Ashton in Aberdeen
Good product and service
Good service and printed plans provided made sure planter fitted together perfectly
Bruce Milton
An Excellent Company to deal with
Woodblocx are an excellent company to deal with. In the course of placing two orders (for a bespoke raised pond with planters and for a raised bed) I have contacted them by email, phone and webchat. Every time, they have dealt with my questions efficiently, politely and accurately.
Jim Etherton
Woodblocx Good, Shame about Palletline.
Very Good and professional. I have had to knock off a star as in spite of Woodblock assuring me and marking the paper work their deliverer still came in a large vehicle and the poor driver had to struggle to get to me. He was outstanding and managed with the help of my neighbour. I spoke to Palletline the day before delivery and was told that the paperwork was marked so not Woodblocx's fault and I know you say kerbside delivery to maybe should not have ordered.
Good service great product
Delivery was good and courier kept me well informed on timing. Order process straight forward and a minor error with the products sent was remedied promptly.
Good product, easy delivery and decent build plan.
Alan Rutter
Too hard for me…..
It has proved MUCH harder than I thought to put this together.
Partly my fault because the ground was not level and that took loads of preparation.
Then I found when I hit the stakes in that if they hit a stone on the way down they went crooked and put the whole thing out of alignment again. I am now stuck trying to get a stake out.
I think your advert makes it seem too easy. It suggests a child can help but I am on the point of giving up……
Chris Tegg
Excellent time frame kept informed well. We’ll packed.
Lionel Bradbrook in Stowmarket
Great customer service
Communication was very good throughout the order and delivery process. The planter kit was delivered in time and in good condition.
Andrew Johnson
Elevated garden railway
I asked the design team to do something challenging for my garden railway. They did a great job and I went on to order the kit. Rainy days have delayed installation but the kit has everything ready to go. This is my third major Woodblocx project.
Solid & simple build
Very good and helpful customer service team.
No project is beyond them and they go above and beyond to help get your project up and running.
I built one pond in 2015 and we’ve now built a new one in our new house.
I thoroughly recommend Woodblocx.
Fantastic service.
I can not fault the service I have received. I had a couple of blocks missing, this was sorted immediately, no fuss, very professional . I could not be happier.
Many thanks.
Sue in Maidenhead
Great customer service from website presentation through to delivery.
Website to choose product was comprehensive, clear and easy to navigate. Delivery arrived on day requested and delivery time was confirmed beforehand. Clear instructions for assembly emailed through in advance.
Thank you for your 5 star review
Our team are delighted to hear we met all your expectations Thank you for your purchase
Kate @ WoodBlocX
Raised beds planters
Second big purchase, easy to build following the instructions.
You have to cut the plastic dowels to fit the coping which is time consuming, given the volume they produce you’d have thought that shorter dowels would be provided in the kit.
Very sturdy and looks great
Robert Phin in Dundee
the design team was very helpful and professional.
from the start of the design and thru to the delivery - the team was very professional and extremely helpful.
Angeline Huntley
Hi Angeline!
Thank you very much for the 5-star feedback. We are delighted to hear that you are pleased with your purchase. I will be sure to pass your feedback on to the Design Team.
We hope to see you again soon!
Steven @ WoodBlocX
All good. Friendly & helpful.
Craig McLeish
Hi Craig!
Thank you very much for the 5-star feedback. We really appreciate it.
We hope to hear from you again in the future.
Steven @ WoodBlocX
Very prompt delivery. Easy to use instructions for assembly (no problems) Excellent quality wood. The raised bed looks very good in our garden
David Wilson in Ilkley
Hi David!
Thanks very much for the 5-star review. We really appreciate it.
We are delighted to hear that you are pleased with your purchase.
We hope to see you again in the future.
Steven @ WoodBlocX
2no 2mx2m planters buttoned up in a day! Very good product
Very impressed! We used the planters for a childrens nursery. There’s no nail fixing so ideal if concerned about little ones!
Very easy to assemble and really looks the part!
My client is happy, so I’m happy!
Andy George
Great idea
Ordered a pond and retaining wall. Pond liner was missing from delivery but I contacted them and they sent it immediately. The blocks were all wrapped in one pallet so it took a while to work out which ones were pond and which were retaining wall so it would have been good if the two products were packaged separately. The products are really good though, sturdy and robust and easy to build. Really pleased with them and would definitely recommend
Claire Eastwood in Salisbury
Easy to build, and the questions I did have were answered by customers services well and effectively
Very efficient and helpful customer service.
I have used Woodblocx before to build a bespoke pond and having moved house knew who to turn to when the time came to build a new one.
I recommend Woodblocx for ponds, planters, garden walls.
Colin STUART
Expensive but sturdy kit.
Expensive but sturdy kit. Cutting/drilling not always accurate resulting in rough finish.
Not wow factors as how much you pay
It’s not that easy to align how it’s show in video. I was thinking to buy 10 but no for me as nothing special or wow factor, don’t needs to pay this high price for design. I asked Thursday delivery but phone came on Thursday to arrange delivery so not clear.
Excellent product
Excellent service. Clear instructions and easy to put together. Perfect measurements and looks great
Brilliant product
Design and order easy. Delivery exceptional. Product brilliant
Great customer service and quality product.
We bought a rectangular planter and had no problems putting in the dimensions on the website. Impressed how easy this was, and everything was supplied to build it. Very clear instructions with bespoke diagrams for each level. All went together very quickly and easily, and looks great. Video was a real help.
Marjorie Hall in Inverness
Great
Great product. First class service and delivery.
Kelvin Vincent
Hi Kelvin! Thank you very much for the 5-Star. We very much appreciate it. We are delighted to hear that you are satisfied with your recent purchase.
If you have any questions or concerns in the future, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
Look good . Very easy to assemble, good instructions,. Quick delivery
Second time I have ordered these. Delivery exactly as requested. Easy to assemble with clear instructions and look terrific. Good that sent a few extra blocks and dowels. Helps with a mistake! Good idea to buy hammer and cutter. They really help.
LUISE FITZWALTER
Thanks for taking the time to reply, we really appreciate your review and sharing your experience.
We are so pleased that you are happy with your purchase and we value to repeat custom.
If you do need any assistance at all in the future, then please ensure you contact customer support on [email protected] and we will be happy to assist!
Lian @ WoodBlocX
Bespoke design
Provided materials to build a raised bed exactly to my design.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Thank you for your custom, If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
First class
Thank you very much for the 5-star review! We really appreciate it here at WoodBlocX as this enables us to improve our Customer Service.
We are delighted to hear that you are happy with your product.
Our Aftercare Service is always available to you should you have any questions or concerns going forward.
We hope to see you again in the near future.
Steven @ WoodBlocX
Great product easy to put together
Excellent service, delivery in just a few days. The product is amazing, very easy to put together. I expected to need some help but managed it perfectly on my own.
Thank you very much for the 5-star review! We really appreciate it here at WoodBlocX as this enables us to improve our Customer Service.
We are delighted to hear that you are happy with your product.
Our Aftercare Service is always available to you should you have any questions or concerns going forward.
We hope to see you again in the near future.
Steven @ WoodBlocX
Excellent product, easy to build.
We loved that this product could be ordered to our desired dimensions. This prevented us needing to cut down any large lengths of wood. The raised bed was really easy to build. You do need to make sure you have the tools recommended.
Our only niggle would be the need to trim down dowels in order to put on the top board. Surely a pack of shorter dowels could be provided for this purpose?
Alexander Lister
Hi Alexander.
Thank you very much for the 4-star review and your feedback. This goes a long way to help us improve our services.
We are delighted to hear that you are happy with the product you have received. If you have any questions about your purchase our Aftercare Service is always available to you. Our Admin team will be happy to answer any questions you may have.
Unfortunately, we are not able to offer dowels in a different sizes but this is an option we will be looking into in the near future.
Steven @ WoodBlocX
Great product and service
Service was exceptional, from the first email and sketch from myself delivery was very quick. Calum was responsive to any queries I had and I can not fault him or WoodBlocX.
Mark Johnson in Hereford
Thank you for your feedback and photos
Fantastic to see the before and after . Well done on your build !
Calum and WoodBlocX were very happy to help in your design .
Kate @ WoodBlocX
Room for improvement.
The end result is a sturdy raised bed that I am sure will last for may years. However:
1) As reported to, and discussed with WoodBlocX the delivery was a mess. The wrapping was undone and I received a pile of loose bits lying on a pallet. Two bits were missing and eventually found on the floor of the delivery lorry.
2) The wooden blocks shown on the website and in the associated videos look (and are) much nicer than what I received. There was a degree of "rough and ready" about the blocks I received. Several of the bored holes needed tidying up before the dowels would fit properly. Not a disaster but not really premium product material.
Draft sketch converted into a great design package.
Converted my hand drawn sketch into a perfect design which was easy to install and looks great.
Thank you for your 5 Star review we really do appreciate it , our design team were very happy to help in achieve your design
Kate @ WoodBlocX
The website was very easy to use and a great selection of products available. We nearly went for the bespoke option but realised the Kitchen Garden container was near enough the size we needed and went for this option. We were very impressed with the tracking available and the information we received.
Anthea Whalley
Thank you for your wonderful feedback, We are so pleased that you are happy with your order.
We look forward to dealing with you again!
Lian @ WoodBlocX
Fantastic product
Great company to work with, great communication from start to finish. Extemely helpful. Love the finished product great quality and easy to build.
We are so pleased that you found our product easy to use and are pleased with our service.
If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
5 star product
product easy to use and customer service was excellent
Andrew Clark
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Excellent customer service
Fabulous product great service and follow up
Richard Hughes
Thank you for your custom, If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
Excellent purchase of an Urban Corner Raised Bed
I contacted WoodBlocX before making the purchase to ask about the product and they were extremely helpful. The item took only a couple off days to turn up once ordered and it came with everything required.
Chris in Newcastle
Thank you for sharing your feedback, We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
Great product!
Easy to order and pallet company helpful in organising delivery.
All items present and correct and well wrapped on the pallet.
Liz in Hove
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
I would recommend WoodBlocX. This delivery for my custom made rectangular raised bed was fast and I was able to make it fairly easily. And I am a 65 year old woman.
Thank you for your feedback, it's great to hear that you found the construction easy.
If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
Straight forward design service. Fast and responsive, no complaints on the service.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Great product and speedy delivery
I found the product easy to work with because of its intrinsic block design and fixing method.the alternative would have meant large blocks of wood which would need to be cut and fixed together.
The system gets over all these issues.
It looks good and will look better with plants .
Only issue was one flush capping holes did not align with remains of plastic which meant I had to drill bigger holes in the capping and shave parts of the plastic fixings to make it fit.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
We would be happy to replace the capping section if required, please get in touch and we can resolve this for you.
Lian @ WoodBlocX
Good product and nice staff.
Margaret Jones in Ynys Môn.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Very pleased with installation guides and finished product.
The plans and instructions are excellent and the kit provided matches in every way. Curves are tricky however (mine was a bespoke design but the standard circle may be the same) because 4-hole capping has to fit on the top 2-hole layer. I needed to cut one to force the fit. But the overall effect is still great.
Stuart Donnan in Southampton
Hi Stuart.
Thanks very much for the 5-star review!
We are delighted to hear that you are happy with your recent WoodBlocX purchase. If you have any other issues or concerns, please feel free to get in touch with us at [email protected] and we will be happy to assist you.
Steven @ WoodBlocX
I have had two bodies from woodblock now service was excellent customer service was 10 /10 very easy to build looks fantastic
Thank you very much for the 5-star review.
We really appreciate it here at WoodBlocX.
We hope to hear from you again in the future
Steven @ WoodBlocX
Very easy to build
Exactly as described. Arrived on schedule, all parts included and clear instructions. It took about 4 hours for the two of us to build. The hardest part is getting the first layer level, but even that proved easier than we anticipated.
David in Godalming
Hi David!
Thanks very much for the 5-star review!
We are delighted that you are happy with your purchase and that the build process went well.
Thanks for sending us the pictures. They look fantastic! We really enjoy seeing the ideas our customers have come up with.
If you have any questions or concerns about your recent purchase, please feel free to get in touch with us.
Steven @ WoodBlocX
Custom built flower beds
I ordered custom built flower beds. Very pleased with the product and instructions made it easy to put together. I would buy again and have already recommended the product to others.
Thank you very much for the 5-star review!
We are delighted to hear that you are satisfied with your purchase and that you would recommend us to your friends. We really appreciate that!
We hope to see you again in the future.
Steven @ WoodBlocX
Brilliant service
I have ordered four different planters and a seat from WoodBlocX and been very happy with delivery and quality but unfortunately on my last order 2 parts were missing . I called WoodBlocX and no questions asked the parts were ordered that day the service was brilliant and the parts arrived a few days later. Would definitely recommend.
Debra Roffe
Hi Debra!
Thanks very much for the 5-star review! We really appreciate it and I am delighted to see that our Admin Team was able to sort out the issue for you with no problems.
If you have any questions or concerns about your recent purchases, please do not hesitate to get in touch with us. We are always happy to help.
Steven @ WoodBlocX
Excellent
Intend to buy more having had such a good experience this time. Had only seen them advertised, was pleasantly surprised at quality and ease of construction.
Thank you very much for the great review! We are delighted to hear that you are happy with your recent purchase.
if you have any questions or concerns going forward, please feel free to get in touch. Our Admin team is always happy to answer any questions.
We hope to see you again in the near future
Steven @ WoodBlocX
Good product and very helpful customer service
Good customer service and helpful with queries
Thank you very much for the great review!
We are delighted to hear that you are happy with your purchase.
Please feel free to get in touch with us at any time if you have any questions or concerns.
We hope to see you again!
Steven @ WoodBlocX
A very good system with helpful ‘how to’ notes and a good personal plan
A clear and well worked out system. Essential to get first layer level and properly lined up which took time. Cutting the pegs before capping had to be carefully done. Suggestion: create different pegs for last layer eliminating cutting. Some capping mitring not quite true. But final result looked good and I am pleased with it.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase! We are always looking at ways to improve our service and thank you for your suggestions. If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
Overall service from start to delivery excellent all information to hand and so easy to install would recommend to all.
Neil Davies
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Absolutely first class product and support. I will be ordering more planter
The service was fantastic, great support on the build. Delivery was fast. Always someone there to help, great support in the design.
Thank you very much for the 5-star review! We all really appreciate it here at WoodBlocX.
We are delighted that you are pleased with your purchase.
If you have any questions about your purchase, feel free to get in touch with us anytime.
Steven @ WoodBlocX
Excellent service, great instructions and easy t build.
Excellent service - pallet arrived very quickly after the order made, instructions very clear. In terms of improvement - one of the capping modules had to be trimmed to fit and perhaps a little more on fitting the liner.
John McCann
Hi John!
Thank you very much for the great review! We are delighted that you are pleased with your purchase.
Feel free to get in touch anytime if you have any questions or concerns about your purchase in the future
Steven @ WoodBlocX
Excellent product and prompt efficient delivery
Excellent service, the delivery was very quick and well organised. The raised bed was very easy to put together with very clear instructions.
Thank you very much for the perfect review!
We very much appreciate it here at WoodBlocX.
If you ever have any questions or concerns regarding your purchase, we are always available to assist.
Steven @ WoodBlocX
Third garden plantar
This was our third order from this company. Quick delivery. Using the guidance notes the garden plantar is easy to assemble. The plantar is of high quality & gard wearing.
debbie outram
Hi Debbie!
We are always pleased to see a repeat customer! Thank you so much for the fantastic review.
We are always available to answer any questions or concerns you may have going forward.
Steven @ WoodBlocX
This was our 2nd buy & found it really good Arrived quickly & well packed Finish on blocks a bit rough around holes needed tidying up
REV DR COLIN RYAN
Thank you very much for the great review!
We are always happy to see repeat customers!
If you feel any of your blocks are unsatisfactory, please send us some photographs of the blocks in question and we will be happy to replace them for you.
Steven @ WoodBlocX
Worth it but harder to put together than I anticipated!
The customer service and help on the telephone from the staff was second to none- so helpful! The YouTube videos with instructions were helpful in how to put the structure together. Structure itself looks nice- only feedback is longer top edging, especially longer sections with 12 wholes can be very difficult to get on! Definitely not as easy as the video showed. Blocks themselves though easy enough once you get the hang of it.
Sophie Nicholas
Hi Sophie!
Thanks very much for the 5-star review. We very much appreciate it.
I am sorry to hear that you had some problems with the capping. If you could send us some photographs of the area in question, our Admin Team can take a look and advise. The email address to use is [email protected]
Steven @ WoodBlocX
Excellent UK Product
Great value for money. Excellent product. Quick delivery. Fantastic design service. Detailed and simple to follow instructions for easy assembly.
Richard Davis in Hatfield
Hi Richard!
thank you very much for the 5-star review!
We really appreciate it here at WoodBlocX. Thank you for sending in the photographs, your garden looks fantastic!
We love seeing the ideas our customers have come up with
Steven @ WoodBlocX
Delivers every time.
They do excellent what they say they will do - delivery great - quality excellent.
David Porter
Hi David!
Thank you very much for the 5-star review! We really appreciate it.
If you have any questions or concerns about your purchase going forward, please do not hesitate to get in touch
Steven @ WoodBlocX
Wow better than I imagined and easy and fun project. Service was amazing and I’d do this again. Well worth the price. So solid
Thank you very much for the 5-star review!
We very much appreciate it here at WoodBlocX.
Thank you for sending in the photographs, they look fantastic!
Steven @ WoodBlocX
As good as ever.
Great service
Great servce, and lovely product. Could not be more helpful from start to finish. Would highly recommend.
Thank you very much for the 5-star review! and supporting WoodBlocX! We very much appreciate it.
Steven @ WoodBlocX
Well made product and great customer service. Prompt delivery.
From ordering online to delivery was excellent customer service,
Easy to build took around 2/3 hrs to fully set everything up
And most of all the fish love it ???
Many thanks for a great product
Terry Cox
Great company and raised beds
Great service from WoodBlocX it was the 6th one we bought so can recommend
Easy website to use, order processed promptly with clear instructions about what would happen next. Order received within a few days, in the 2 hour slot arranged with the delivery company.
Philip Reynolds in Gloucestershire
Helpful Staff
Delivered when it said it would be by very helpful driver. Good communication from the company.
Brian Baker
Great system
Great system. Managed to make it up on my own, with false starts along the way. (Lady in my 70’s). Despite watching the video, printing the instructions, I still over-enthusiastically hammered in too many dowels on the first layer! A phone call to WoodblocX sorted this out, extremely helpful support. Thank you.
Thank you very much for the 5-Star review.
We very much appreciate it here at WoodBlocX.
We are delighted that you are happy with your recent purchase
Steven @ WoodBlocX
The perfect solution
An excellent product, and the service from the team was amazing. Swift response to queries, plenty of ideas to help us design something bespoke. Really easy to put together and the instructions where very clear.
Helen Parr
Thank you very much for the 5-star review. We really appreciate it here at WoodblocX.
We are delighted to hear that you are happy with your recent purchase. If you have any questions or concerns, please feel free to get in touch.
Steven @ WoodBlocX
Perfect
Got to replace some broken raised beds at the back on the garden. Incredibly easy to assemble and look totally amazing. Have ordered another 2 for the other 2 beds. They are a little pricy but they last for years. Well worth the extra money.
Claire Stay
Hi Claire. Thank you very much for the 5-star review. We really appreciate it here at WoodBlocX.
We are delighted to hear that you are happy with your purchase. If you have any questions or concerns regarding your purchase, please do not hesitate to get back in touch with us.
Steven @ WoodBlocX
Great product
Great service and delivery. Kept us informed each step of the way.
Thank you very much for the 5-star review! We really appreciate it. If you have any questions or concerns regarding your purchase, our aftercare service is always available to you.
Steven @ WoodBlocX
Brilliant service from start to finish
Design service and ordering online was first class. Information on building raised beds was clear and concise.
Ernest Bradley
Thank you very much for the 5-star review! We all really appreciate it here at WoodBlocX. We are delighted to hear that you are pleased with your recent purchase. If you have any questions or concerns regarding your purchase, our aftercare service is always available to you.
Steven @ WoodBlocX
Very fast service. Very good plan of build layer by layer.
Stephen Young
Thank you very much for the 5-star review. We all really appreciate it here at WoodBlocX. We are delighted to hear that you are happy with your recent purchase. If you have any questions or concerns regarding your purchase, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
Excellent customer service and product.
Top marks.
JOHN PAUL WHITEHURST
Thank you very much for the 5-star review! We really appreciate it here at WoodBlocX. Our aftercare service is always available to you.
Steven @ WoodBlocX
from design to delivery the service was excellent
Patricia Kennedy in West Sussex
Hi Patricia! Thank you very much for the 5-star review. We all really appreciate it here at WoodBlocX. We are delighted to hear that you are pleased with your recent purchase. If you have any questions or concerns, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
We purchased a tiered raised bed to fill a space in our garden, we weren’t sure if it was going to be as easy to build as suggested, but once we had gotten it level it was pretty straightforward. We are now planning on buying more. Great products
Excellent after sales service
Excellent after sales service
Malcolm James
Good and bad
Woodblox themselves are wonderful, high quality, easy to put together.
However and this is a big however... We brought a fish pond, 6ft x 6ft, 2ft... Less than 24 hours after filming the sides visibly were bowing from the pressure of water inside. We have had to put retaining strapping around it which undoes the visual appeal but generally we are still happy, we will allow evaporation to take place and won't have it as filled.
Good service and friendly staff.
Bench
Kit made to the size we requested and delivered within the time stated. It was quite easy for a novice to make up and good addition to our woodblox planter and finishes off our revamped garden.
Margaret Morrison in Aberdeen
Brilliant product
Absolutely brilliant product, easy to assemble and looks stunning! Would highly recommend and use again, 5 stars!
Alison Streets
Hi Alison!
Thanks very much for the 5-star review. We very much appreciate it.
Your pond looks amazing. We are pleased that you are happy with your purchase.
We hope to hear from you again in the future
Steven @ WoodBlocX
I have used several WoodblocX products and have found them to be easy to assemble and look great when completed.
Excellent way to add to & finish off a garden of any type.
Easy to order, quick delivery & value for money.
stephen smith
Hi Stephen!
Many thanks for the 5-star review. We really appreciate it.
We are delighted to hear that you are pleased with your purchase.
if you have any questions or concerns in the future, please do not hesitate to get in touch.
Steven @ WoodBlocX
Great product snd great customer experience.
Great product and great customer experience!
John Thompson in Cambridge
Hi John!
Many thanks for the 5-star review. We really appreciate it.
We are delighted to hear that you are pleased with your purchase.
if you have any questions or concerns in the future, please do not hesitate to get in touch.
We hope to hear from you again in the future
Steven @ WoodBlocX
As always excellent product with prompt delivery
Ralph O’Meara
Thank you very much for the 5-star review!
We are delighted to hear that you are happy with your recent WoodblocX purchase
Steven @ WoodBlocX
they did everything well and professionally. i wiil certainly reccomend them to friends and buy from them in the future if needed.
Mario Caretti
Hi Mario!
Thanks very much for the 5-star review! We very much appreciate it.
If you have any questions regarding your current or future purchases, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
Excellent!
Excellent service right from order though to delivery.
Product is excellent provided with very clear instructions and the final raised bet looks amazing! We’ll be buying a larger bed soon to finish our garden project.
Ben Chambers in Lincolnshire
Hi, Ben!
Thanks very much for the 5-star review. We really appreciate it.
We are delighted to hear that you are pleased with your purchase and are looking to use the WoodBlocX system in the future.
if you have any questions or concerns, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
Clear instructions and easy to build
Lego for grown ups! Well designed quality product and good communication from the manufacturer. Straight forward to assemble with pleasing results. Based on my experience, will be ordering more in the coming weeks.
Kevin Marks in Bristol
Hi Kevin!
Thanks, very much for the 5-star review. We really appreciate it.
We are delighted to hear that you are looking to use us again in the future. if you have any questions or concerns regarding a future purchase, please do not hesitate to get in touch with us
Steven @ WoodBlocX
Raised bed
Very easy to order. I forgot a part and was able to order it separately but have it included with my order for delivery. Staff very helpful. Delivery was timely and driver helpful. The product is excellent, easy to put together with both instructions and watching video. Would and have recommended to family and friends.
Thank you very much for the 5-star review. We very much appreciate it.
We are delighted to hear that you are happy with your recent purchase! If you have any questions or concerns about your purchase, please do not hesitate to get in touch with us.
Thank you very much for the recommendations :)
Steven @ WoodBlocX
Clever product
Delivery was simple and the product was very easy to assemble
Nick Parish in Ringwood
Hi Nick!
Thanks very much for the 5-Star review! We really appreciate it.
We are pleased that you are happy with your WoodBlocX purchase.
If you have any questions going forward, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
Fantastic pond and easily constructed
The service is fantastic, we were given good advice which helped us to make the right choice for our pond. The delivery process is excellent and was carried out to fit in with our availability.
Christine Rooke
Hi Christine!
Thank you very much for the 5-star review! We all appreciate it here at WoodBlocX.
Your pond looks fantastic!
Steven @ WoodBlocX
Hi ,, I found woodblox a great product and will recommend to my clients again , went together like a puzzle, was couple of bits missing but informed woodblox and they sent them out within 2 working days were delivered ??
Thank you great service
david dempsey
Hi David!
Thanks very much for the 5-star review! We all really appreciate it here at WoodBlocX.
We hope to hear from you again in the future.
Steven @ WoodBlocX
Excellent product, very promptly delivered.
Evan Davies
Hi Evan!
Many thanks for your 5-Star Review. We very much appreciate it.
We are delighted to hear that you are happy with your purchase.
if you have any questions about the product or the build process going forward, please do not hesitate to get back in touch with us. We are always happy to help.
Steven @ WoodBlocX
Excellent
Arrived promptly and well packed. All laid without hassle. I laid mine out on the lawn first to practice. I would advise people to do this.
Martin Lucking in Rettendon Common
Hi Martin.
Thanks very much for the 5-star review! We really appreciate it.
We are delighted to hear that you are pleased with your recent WoodBlocX purchase.
If you have any questions regarding your purchase or the build process, please feel free to get in touch with us.
Steven @ WoodBlocX
Well happy are we with our garden makeover....
We have had a first class experience from start to finish with Woodblocx.
We had help from Callum re the design, and help from Steve over the telephone. Both gave us as much time and patience as was needed, this we were grateful for.
The delivery service was again first class.
Then came the building of our new garden.
We had help from a local landscaping company in construction, and all went very smoothly. Our order was missing a few elements, but this was very quickly rectified by Steve.
End result a lovely garden which is already giving us immense pleasure. So thanks to our discovery of Woodblocx and their brilliant innovation for raised beds and matching seating area.
Well happy are we!
Excellent product, delivered on time?
The product is excellent will be buying more. Easy to assemble. Looks fantastic in the garden. People are asking where we got it.
James Laidman in Girvan
Excellent product and customer service
Simon Greenhalgh
Excellent service the goods arrived as planned. The instructions were clear and easy to follow. The construction was straight forward.
Great product let down by courier
The product is great, second purchase. On both occasions their courier has not been great, the first time I was just a communication issue, no updates or contact as promised. On the second order I had the same issue but the product was delivered two days late after chasing WoodBlocX. But as I said at the start of this a great product.
Graham Carr
Fantastic, brilliant, such a great product, so easy to build
Great service from ordering to completing project, goes together faultlessly like lego.. Needed a bespoke size and done the job perfectly... Would definitely recommend
Stuart Rose in Peterborough
Fantastic - from bare ground to pond in a day!
From ordering to delivery - service has been great. Simple online purchase process and on time speedy delivery.
Susan Pring
Will use this company again. Highly recommended.
Good product, supplied in exactly the size I ordered, but with the vagaries of wood had to use a bit of ingenuity to fit some bits in, especially the metal angle corners.
Finish item looks very good and as it's on a hard surface, with help it can be moved if required. Couple of minor problems I needed help with and customer services were 'spot-on'.
Syd Moyle
Excellent product and quick and efficient delivery. As it was a large order, there were a few bits that needed replacement / were missing, but requesting these was easy and quick. Would recommend WoodBlocX.
David H in Oxford
Sturdy but poor Finish
Hi there for the price and finish of the wood I thought this was quite expensive, from the website the finish looks almost like a kitchen cabinet finish and when I saw it once unpacking the pallet I was disappointed also the lack of
Liner with the titled pond kit was surprising as if no liner then what makes this different from a raised bed kit yet named pond kit?
Subsequently I have seen there is a note to say liner supplied separately but it’s not that obvious.
Also the dowels should come in different sizes to save the time trimming them down, luckily I had a pair of industrial cutters which cut them neatly.
Ordering process was OK
Ordering process was OK
Stephen Piggott
Poor delivery
Good product but dreadful delivery
Kathryn Delbrooke Jones
Good value, well-made piece of kit
I would definitely recommend and use Woodblocx again. Nothing missing, good instructions and very pleased with results.
Thank you very much for the 5 - Star review! We really appreciate and are delighted that you are pleased with your purchase. We hope to hear from you again in the future.
Steven @ WoodBlocX
Good looking raised bed, built by volunteers
Very good service from Woodblox in placing the order and arranging delivery. Only suggestion would be to allow more time for Palletways to ship the order in the delivery date given
Lesley Hawkins in Callander
Best choice for wood planter.
I tried many planter and pot before I found woodblocx. The design service is very helpful and easy to use. I would like to buy more soon.
Raised pond
Pre-sales advice v good, delivery as stated, pallet delivered to garage. Relatively simple/easy to build. Included extra pieces. Looks good and sturdy. Suggestion for improvement, 1) instructions send specific pond info rather than just raised bed. 2) show Lego style layer by layer construction for specific size ordered (rather than a generic size). Definitely recommend company and product.
It was easy to place an order, which was despatched on time. I was able to track it easily. On arrival it was well packaged.
However, we the found we were some components short and so we’re unable to complete the build. However on ringing, the replacement parts were sent out and received two days later, again well packaged.
Stuart Whyman
Excellent service from beginning to end
Every time i have ordered from woodblocx it has been an easy experience with all customer service being exceptional, I was kept up to date throughout from design to delivery via phone call or email.
Paul Holt
Thank you very much for the 5-star review! We always appreciate seeing a return customer.
Steven @ WoodBlocX
Excellent service from start to finish and product exactly as described. Very pleased and would highly recommend.
Colin Grogan
Great design. Easy assembly. Stylish result.
Design team couldn’t have been more helpful. Delivery arrived on time. Good instructions. Ensure you read the instructions fully before you start, and re-read before you start the capping level and you’ll be very pleased with your end result.
Michael Pearson
Thank you very much for the great review! We are delighted to hear that you are happy with your WoodBlocX Purchase.
Steven @ WoodBlocX
Great customer service and a great product
David Hindmarsh
Thank you very much for the 5-star review! Everyone here at WoodBlocX really appreciates it. We hope to hear from you again soon!
Steven @ WoodBlocX
Easy to order online. Great webpage. Order delivered on time. Very satisfied with product. Would have been five stars if the cut end edges had been planned….minor error.
veronica denson in Ellesmere Port
Thank you very much for the great review! We are delighted to hear that you are happy with your WoodBlocX Purchase.
Steven @ WoodBlocX
Very happy with circular raised bed.
The delivery was prompt and the person making the delivery was helpful in placing the pallet where I needed it. All the pieces for the large circular kit were present and included some spares. I did not assemble it but those who did were impressed by the quality of the materials and with the help of the instructions had no difficulties putting it together. I am very pleased with the result.
Thank you very much for the 5-star review! Everyone here at WoodBlocX really appreciates it. We hope to hear from you again soon!
Steven @ WoodBlocX
Excellent from beginning to end
Superb quality product, very easy to assemble, excellent individual instructions and you tube video. Logistics from ordering to delivery seamless. Sensible price
This company gets everything right
Sarah Galbraith
Thank you very much for the 5-star review! Everyone here at WoodBlocX really appreciates it. We hope to hear from you again soon!
Steven @ WoodBlocX
Adds a touch of class.
This is an absolutely brilliant product. Adds a touch of class to the garden. I recommend building a dummy construction first (if possible - mine was for a planter), it made building the real thing easy.
Eamonn Regan
Thank you very much for the 5-star review! Everyone here at WoodBlocX really appreciates it. We hope to hear from you again soon!
Steven @ WoodBlocX
Great product. Easy to assemble and speedy delivery. 10/10
Great quality product. Easy to assemble in next to no time. The pond liner states its only for their small ponds but we had more than enough left over to line another pond if required. Easy to cut down with a craft knife
Delivery was 4 days earlier than expected but delivery company had called ahead of time to arrange and managed to get a convenient date and time for all concerned.
We have previously used wooden sleepers in the garden but would definitely recommend WoodBlocX to anyone wanting raised beds or raised ponds.
Thank you very much for the 5-star review! We really appreciate it. We are delighted to hear that you are happy with your recent purchase and the service you have received.
Steven @ WoodBlocX
Perfect!
Great product , delivered as expected and completely satisfied
Thank you very much for the 5-star review. We really appreciate it. I am glad to see that you are satisfied with your purchase.
Steven @ WoodBlocX
Excellent quality. Looks professional, very pleased.
Thank you very much for your 5-Star review. We really appreciate this. We hope to hear from you again in the future.
Steven @ WoodBlocX
The service was good although had to have a couple of phonecalls about the product.
Nicola Gerrard
Hi Nicola! thanks, very much for the great review. We really appreciate it. The Blocks will take on the golden color as seen in the photographs once exposed to direct sunlight. Please let me know if there are any problems or issues with your purchase.
Steven @ WoodBlocX
Easy solution for raised beds
Excellent website and delivery very effecient
David Beavan
Thank you very much for the 5-star review. We all very much appreciate this here at WoodBlocX.
Steven @ WoodBlocX
Great product and brilliant support
Excellent service from start to finish - we’ve had very helpful contact with a few of the team and our questions have been answered promptly and helpfully.
Harriet Hall
Thanks very much for the great review! We really appreciate it and are delighted to hear that you are happy with your WoodBlocX purchase.
Steven @ WoodBlocX
Very fast very professional
Yes very fast very professional Didn’t try to sell me things I didn’t need
Mark Linfitt
Thanks very much for the great review! We really appreciate it and are delighted to hear that you are happy with your WoodBlocX purchase.
Steven @ WoodBlocX
Fantastic company, fantastic products, and fantastic customer experience. Couldn't ask for more. Very easy to assemble and the instructions are extremely helpful.
Thank you very much for the 5-star review! We really appreciate it. Your garden looks fantastic!
Steven @ WoodBlocX
Quick delivery, great service, quality product.
Xiaofan Li
Thank you very much for the 5-Star review. Everyone here at WoodBlocX appreciates this feedback.
Steven @ WoodBlocX
Would buy again
Product great, delivery great, product instructions not bad, room for error is good a mistake is fixable and the finished look is great. Have already recommended to friends and family ?
Lindsey Sarfas
Thank you very much for the 5-star review! We are delighted you are happy with your purchase and your pond looks fantastic!
Steven @ WoodBlocX
Absolutely brilliant planters, so easy to install.
Ordering was very easy. They arrived on the day expected. Delivery driver was professional and although he tried his best to get the pallet through a 500 year old side passage gate, it was about 50cm too narrow. He was as frustrated and disappointed as I was. But he did try to save me the job of barrowing them through to the back garden. Hey ho!
Assembly was very easy. I can only describe it to assembling wooden Lego bricks, the only difference being you hammer in the pins as you go. Having watched the videos, the instructions were very easy to follow however would like to have had a printed version rather than sent electronically as when phone battery died it was frustrating. Even worse as I was working in rain and was trying to keep my phone dry. I'm female. I read instructions!!! Hahaha!! Please consider providing customers with the option of a hard copy of the assembly instructions!
I'm absolutely delighted with the finished planters. They look stunning. I will be returning as a customer soon to buy more and I will request printed instructions to be sent with my next planter order. Thank you.
Lynn Farrington in West Auckland, Co.Durham
Thank you very much for the 5-star review! We really appreciate it and we are delighted that you are pleased with your purchase.
If you were to order again in the future, please let us know you would like Printed Instructions and we can post these out to you
Steven @ WoodBlocX
Very good, delivery impeccable above the call of duty.
Service admirable. Did what it said on the tin!
Only fly in the ointment one capping blocks split.
However I.have placed another order.
Fredk Bailey in Sussex.
Thank you very much for the great review! We really appreciate it.
Can you get in touch with our Admin Team at [email protected] with a picture of the split capping? They will be happy to arrange a replacement to be sent to you.
Steven @ WoodBlocX
Nice product, easy to assemble
Nice product, easy to assemble, good lear instructions.
Tony walsh
Thank you very much for the 5-star review, we really appreciate it! We are delighted that you are pleased with your purchase.
Steven @ WoodBlocX
Excellent service, very efficient helpful and friendly staff.
Thank you very much for the 5-star review, we really appreciate it! We are delighted that you are pleased with your purchase.
Steven @ WoodBlocX
Excellent service, good product, simple to assemble
Antony Forest in Northampton
Thank you very much for the great review! We all really appreciate it here at WoodBlocX.
Steven @ WoodBlocX
Complicated
Bought 2 packs and they all turned up mixed together and really hard to separate now have to measure every single piece to see if they cross check with the drawings. Not easy at all.
James Shipwright
Hi James,
Have you been in touch with our admin team about this? our email address is [email protected].
We will be able to assist you.
I look forward to hearing from you.
Steven @ WoodBlocX
Excellent bespoke service, high quality product.
Amazing service with an excellent and well considered design. Harry was our designer, and fashioned a bespoke design from a sketch and some measurements we sent, and was on the end of an email to make tweaks and alterations throughout the process. The final product was straightforward to build and great quality, and nicely different to all the sleeper beds that tend to be used instead - couldn't be happier with it.
Thank you very much for the 5-star review! We all really appreciate it here. I will pass on your feedback to Harry.
Steven @ WoodBlocX
Very quick responses to questions.
Christopher Palmann
Thank you very much for the great review! We really appreciate it.
Steven @ WoodBlocX
Capping didn't fit and is being replaced. Assembly quite easy and looks good.
Thank you very much for the great review. We really appreciate it. if there are any other issues with your build, please get in touch with our Admin Team who will be happy to help.
Steven @ WoodBlocX
Impressive service from start to finish
I have been really impressed with WoodblocX from start to finish. It began with some really helpful answers on the website chat to a whole bunch of questions. Then Callum worked up a design based on my sketch and measurements, and answered more questions. When I placed the order, delivery was fast and helpful: the driver placed the pallet exactly where we asked.
Construction is proving very simple. The instructions are detailed but clear. I am about half way through the build - my challenge is levelling the uneven ground in my garden.
Gabor Kovacs in Hampshire
Thank you very much for the 5-star review! We really do appreciate it here. If you have any questions or concerns, please get in touch with us at any time.
Steven @ WoodBlocX
Great
Quick efficient service. Prompt delivery. Good Quality & Easy to assemble.
Richard Fuller
Thank you very much for the 5-star review! We really do appreciate it here. If you have any questions or concerns, please get in touch with us at any time.
Steven @ WoodBlocX
Website easy to navigate - had a query re delivery which was speedily dealt with
Thank you very much for the 5-star review! We really do appreciate it here. If you have any questions or concerns, please get in touch with us at any time.
Steven @ WoodBlocX
Excellent Product
Excellent product, once the ground is levelled the whole thing locks together easy and quickly. Easy to order and efficient quick delivery.
Terry Hollick in Romford Essex
We really do appreciate your amazing review. Thank you. We are available any time if you need our assistance with anything else going forward.
Steven @ WoodBlocX
Simplistic, Stylish, Brilliance......
First the actual bed.....never I have I built something so stylish with such ease that looks absolutely stunning and has attracted so many comments from everyone that passes.
Second the service....having seen this on the web I wanted to make some slight adjustments to the actual dimensions and from the initial email I sent I have received quality information at every stage of the design changes, from prompt answers to questions to detailed schematics how it would look and its build make up, and when it arrived very detailed but simple to follow instructions layer by layer of the build.
Finally having decided that we where to install a raised bed and after searching the internet I found this design at the right price, so much so, that I designed and built the garden up for this to stand on as previously it sloped towards the house. the two side beds were an 2nd thought addition otherwise I would have had adding them to the original design.
Finally again, I am not a builder while neighbours and others have witnessed my efforts on this project, it was but not until the bed was added 'the crowning glory' then the compliments flooded in.
Thanks to all at WoodBlocX.....
Brian Stott
We really do appreciate your amazing review. Thank you. We are available any time if you need our assistance with anything else going forward.
Your Raised Bed looks fantastic!
Steven @ WoodBlocX
Brilliant.
Just perfect
I saw these raised bed in a gardening magazine. I ordered one on the Saturday and it was delivered on the Tuesday. What a service !!
I was a bit daunted, but the instructions were very easy to follow, and I managed to construct it all on my own. If I can do it at 70 then you can too.
Love love love it
Irene Hulston in Stenhousemuir
Excellent service from start to finish
Excellent service. Had a bespoke design which was a bit different to the norm and the design team did a great job of working with my request.
All fits together nicely clear instructions
Would recommend. Clear instructions. Delivered promptl. Didn't know the dowels were plastic. A dowel remover would be nice to have in the pack.
Petra Williams
Good product, excellent instructons, easy to erect
My order was delivered on due date, everything was complete, the instructions sent on line were very good especially the diagram showing my particular raised bed, the only problem I had was that the instructions said to use sharp sand as a base but did not say how thick, I used roughly 1 cm and this turned out to be too much as the first layer kept sinking into the sand when fitting the second layer and capping, leaving gaps between the blocks. I did find the wood selection of some of the blocks was rather poor with very large knots and splits, this was not a problem for me as only the front face is showing so I could select the best blocks but could be a problem if all faces were visible.
Christopher Bamber
Thank you very much for the great review! We are sorry to hear that you are disappointed in some of your blocks. We strive to only send out the best blocks but sometimes things can slip through despite our Quality Control efforts. If you could send us some pictures of your damaged blocks, we will be happy to replace them for you.
Our admin team is available at [email protected]
Steven @ WoodBlocX
Great product
Great service quick and easy to order and good delivery service we made our woodblocx into a pond looks amazing
Alison chambers
I would definately recommend buying from Woodblocx
I would definately recommend buying from Woodblocx. Their staff are very helpful and answered all my questions quickly and efficient and the raised bed was excellent.
Janet Sanderson
Thank you very much for the great review! We hope to hear from you again in the future.
Steven @ WoodBlocX
Excellent Customer service, coupled with a great product
Kerry Pullin
Thank you very much for the 5-star review. Everyone here at WoodBlocX really appreciates it.
Steven @ WoodBlocX
Outstanding product and service.
Outstanding service and help. When we needed advice on an aspect of the build they were extremely helpful.
Jan Stoney in Malvern, Worcestershire
Thank you very much for the 5-star review. Everyone here at WoodBlocX really appreciates it.
Steven @ WoodBlocX
Brilliant product - so easy to construct even for 2 elderly customers!
Very good customer service and a superb product. We constructed 8 raised beds for vegetables, slightly larger than 8' x 4' within 2 days. The construction was simple and the instructions were very easy to follow. I would thoroughly recommend this product to anyone who wants good, strong beds which look very attractive and hopefully will last us for the rest of our lives ( that may give you an indication of our ages! )
Frances McMahon in Hereford
Thank you very much for the 5-Star review! We are delighted to hear that you are happy with your WoodBlocX Experience.
Steven @ WoodBlocX
Easy to assemble raised beds and great aftercare.
Susan Bates
Thank you very much for the 5-Star review! We are delighted to hear that you are happy with your WoodBlocX Experience.
Steven @ WoodBlocX
Brilliant product
Brilliant product , simple to build with clear instructions and delivered on the date we chose. We used the design service as we required a large planter ( almost 4 meters) to fit in a specific area so not a regular shape. It is a solid quality product , cleverly designed to be simple to build and great looking , would certainly purchase from this company again .
Bruce Thomson
Thank you very much for the 5-Star review! We are delighted to hear that you are happy with your WoodBlocX Experience.
Steven @ WoodBlocX
Great Quality, Surprisingly Simple
The ordering was simple, but when I received the plans, it was obvious that the build design was unique to my measurements. The kit arrived promptly and the instructions were easy to follow. The only problem that I had was driving the very large pegs into a subsoil of heavy clay and boulders. Technical support was amazing and extremely quick to replace one slightly defective part and I'm very pleased and proud of the large raised that I have been able to build and plat in less than a week.
David Sharp
Top product, exactly as described.
Excellent design service and advice from Innes Watson.
Good solid product, easy to assemble.
Joe Hughes
Thank you ver much for the 5-star review! We very much appreciate this. We are glad you are happy with your WoodBlocX experience. I will pass your Feedback to Innes!
Steven @ WoodBlocX
Excellent help and guidance with the design and specification, and very good construction instructions
Barry Glazier in Wimborne, Dorset
Thank you ver much for the 5-star review! We very much appreciate this. We are glad you are happy with your WoodBlocX experience.
Steven @ WoodBlocX
This is a clever product
This is a clever product, well thought out and created by a team with genuine integrity, on our own island.
Great service, delivered on time and a pleasure to build.
Highly recommended.
Peter L in London
Thank you very much for the 5-star review! We very much appreciate this. We are glad you are happy with your WoodBlocX experience.
Steven @ WoodBlocX
Excellently put together kit and instructions made for great outcome
Efficient and professional
Karen Anderson
Thank you ver much for the 5-star review! We very much appreciate this. We are glad you are happy with your WoodBlocX experience.
Steven @ WoodBlocX
Perfect pond
Efficient service, helpful in planning , no problems encountered. Quality product.
Thank you ver much for the 5-star review! We very much appreciate this. We are glad you are happy with your WoodBlocX experience.
Thank you ver much for the 5-star review! We very much appreciate this. We are glad you are happy with your WoodBlocX experience.
Steven @ WoodBlocX
The only raised bed system worth having. Worth every penny.
Where do I start?
Ordering, - easy.
Advice before ordering- Outstanding. Instructions on how to build - perfect as they are customised to your order just follow them and you can't go wrong.
Delivery - on time (and a shout out to Mitchells helping me to get the pallet up the drive to get it in the garage.)
We built two in one day, Levelled, built, lined with DPM and filled and we aren't young!
Mark in NG17
Thank you very much for the 5-star review! We all really appreciate this. Our aftercare service is always available to you should you require it. We are glad everything went smoothly with the build and they look fantastic.
Steven @ WoodBlocX
Excellent
Excellent service, the Bench was very easy to assemble snf s great product
Charlie in Stone
Thank you very much for the perfect review! We are glad to hear that you are satisfied with your purchase. We hope to hear from you again soon.
Steven @ WoodBlocX
We had problems with the delivery but Woodblox were excellent are at resolving the issues. The product is excellent and worth every penny.
Thank you very much for the 5-star review! Everyone here at WoodBlocX really appreciates it. We hope to hear from you again soon.
Steven @ WoodBlocX
Usual great service from this company
This is my fourth purchase from WoodBlocx. Delivery is really quick. Courier calls the day before delivery. The product itself is ideal for me. No heavy lifting. Easy to put together. The only negative on this particular project was that the build instructions missed out on the placement of one of the dowels on each tier of block. Having built a few projects already I noticed early on that the structure would not be stable without these dowels in place. As usual there are loads of extra dowels supplied so no big problem. I used the design service for this project and found this process very easy
Archie Kay in Paisley
Thank you very much for the 5-star review! We all really appreciate it. I am glad to hear that the whole experience went smoothly for you. Our team is always available to answer any questions or queries should they arise.
Steven @ WoodBlocX
Excellent easy ordering and quick delivery. Product is just perfect.
Alison Simpson
Thank you very much for the 5-star review! We all really appreciate it. We hope to hear from you again in the future.
Steven @ WoodBlocX
Excellent service and quality throughout. Couldn't fault the customer experience, and the finished raised beds look amazing.
Lisa Richardson
Thank you very much for the 5-star review! We are always happy to hear from satisfied customers. We would love to see some pictures of the finished product. Our after-care service is always available to you should you require it.
Steven @ WoodBlocX
Great product
Great product everything from design service by Innes to delivery nothing seemed an issue especially on customer care side by Steven. Would definitely use this product and service again. If you follow the instructions step by step it’s an enjoyable experience.
Rueben
Thank you very much for the perfect review! I will be sure to pass on your feedback to Innes and Steven. Our Aftercare service is always available should you need it. The wall looks fantastic in your garden!
Steven @ WoodBlocX
Simple and elegant with good service
Im really happy i went with WoodBlocX. I chose it because i’m not really good with diy tasks and found it so simple to build, the blocks are just like fitting lego together really and the instructions are easy to follow.
Also the product takes away the need for cutting, concreting, drilling making life even simpler. The final result is amazing!
The overall cost i think is comparable to railway sleepers in my opinion but with less hassle than dleepers
If you are going to use it then try their design service its really helpful. I would highly recommend
Thank you very much for the perfect review! We all really appreciate this here at WoodBlocX. I am delighted to hear that the build experience itself went smoothly and was hassle free. Our after-care service is always available to you. We hope to hear from you again in the future.
Steven @ WoodBlocX
A great way to make a raised bed or small pond
Excellent, prompt service and good flexible delivery arrangements. The kit itself is straightforward to use, and, having built with sleepers before, the Woodblocx were so much lighter to handle. Very pleased with the result.
DAVID SAVAGE in Cambridge
Thank you very much for the 5-star review! We all really appreciate it here at WoodBlocX. We hope to hear from you again in the future. All the best.
Steven @ WoodBlocX
Good product but some damage in delivery
Great well made product but delivery dates changed and there was some damage to one of the capping pieces where it protruded from packaging
Nick Jones
Thank you very much for the great review! Unfortunately, sometimes there can be delays in the transport network which are beyond our control We always strive to meet the dates chosen by our customers.
I am sorry to hear that some of the pieces were damaged during transit. If you could take some pictures of the damaged blocks and send them to our admin team at [email protected], we will happily arrange for replacements to be sent to you.
Steven @ WoodBlocX
WoodBlocX customer service and logistics management is top rate. I was hospitalised between order and delivery but they handled the situation sensitively and professionally. I had to let them know on the morning of the revised delivery date that no one would be available to take delivery - but again they rose to the challenge. Top notch. Lisa at FTS was brilliant.
William Edge
Thank you very much for the 5-Star review! We all really appreciate this. If you ever have any questions or concerns regarding your build, please do not hesitate to get back in touch with us.
Steven @ WoodBlocX
This is the second time we have used WoodBloc, great design services and easy to build, providing you follow the instructions
John East
Thank you very much for the 5 stars! It's always great to see a returning customer. If you have any questions or concerns regarding your build, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
Hexagonal Planter
Excellent customer service. Although a piece was missing off my order, I emailed customer service and received a reply within a few minutes. This was on a Saturday over the Easter weekend. The missing piece was sent without any delay. The planter was easy to build and looks great.
Thank you very much for the 5-star review. We all really appreciate it here at WoodBlocX. I am delighted to hear that you received your missing component and managed to complete the build with no problems.
Steven @ WoodBlocX
Bit like an adult lego set, fun to put together, worth it.
Pallet arrived promptly, all neatly stacked.
Justine Hughes
Thanks very much for the perfect review! I am delighted to hear that you had fun and enjoyed your WoodBlocX Experience. We hope to hear from you again in the near future!
Steven @ WoodBlocX
Could be better if they listened to their customers
Second order from them and it’s hut and miss.
They use a hopeless delivery partner who on both occasions have been useless and delayed. I passed this feedback to them but they don’t seem that interested. Shame as with a bit of care they could be really good.
Thank you very much for your review! We really appreciate all feedback. We do pass on all delays to our delivery partner but unfortunately, there can be delays in the delivery network that are beyond the control of WoodBlocX. We apologise for the delay and any inconvenience caused to you by the delay.
Steven @ WoodBlocX
A quality product that is consistent every time
This my 5th project using Woodblocx. The timber is carefully machined to ensure a gods and accurate installation. Despite the excellent bespoke fitting instructions (one size definitely does not fit all) the product is quite forgiving but as my old father-in-law used to say - Start right; End right.
Plea see bear I. Mind that every so often they have to use timber from another tree so colour, texture and appearance can differ wildly - but for me that is what adds to the rustic charm.
As per usual the delivery was on time and there were no missing parts (extras actually).
Steve Bates in Weston super Mare
Thank you very much for the 5-star review. We really do appreciate it. We are glad to hear all went well with your build.
Steven @ WoodBlocX
Amazing company
Amazing customer service. Staff very helpful, nothing was a bother at all. Product exactly as described and fab quality. Worth the money .
Sharon Elliott
Thank you very much for the amazing review! We very much appreciate it.
Steven @ WoodBlocX
Excellent product and customer service
Highly recommended - very well designed product that was simple to assemble. And - customer service was first class.
James Carmichael
Thank you for the 5-star review! We really do appreciate this feedback. We are glad you are happy with your WoodblocX experience.
Steven @ WoodBlocX
Excellent product
We first bought from Wood block X 10 years ago to build two raised beds in our garden, when we wanted another shallower bed for raspberries we looked no further.
Jean Winn
Thank you very much for the 5-star review. We are delighted to know that we were your first choice.
Steven @ WoodBlocX
Love it!
Really great service, speedy delivery and easy to follow instructions! Customer service team also very helpful with any questions. Built the flower bed in a day!
Ben
Thank you very much for the 5-Star review! We really do appreciate it here at WoodBlocX!
Steven @ WoodBlocX
Should send instructions with the wood
Philip Gillam
Thank you very much for your review! We always appreciate the feedback. Unfortunately, we do not send printed copies of the instructions as they can easily be lost in transit. It is more economical to send electronic copies of the instructions as they can be read on any mobile device. Copies of instructions are sent with every order confirmation email.
If you require printed instructions, please let us know and we can arrange to have them posted to you.
Steven @ WoodBlocX
Great quality product. Will be buying more!
Great product, delivered quickly and easy to assemble.
Gareth Martin
Thank you very much for the 5-star review! We really do appreciate this very positive feedback. Our aftercare service is always available should you require it.
Steven @ WoodBlocX
Well designed & well made
Well designed, well made and excellent isometric drawings together with instructions. Back up available if needed.
Terry Boardman
Thank you very much for the 5-star review! We really do appreciate this very positive feedback. Our aftercare service is always available should you require it.
Steven @ WoodBlocX
Great product easy to build.
I already purchased 2 raised beds a couple of years ago which have been excellent.
So I was more than happy to purchase another for a different area of the garden recently which is also great.
Thank you very much for the 5-star review! We really do appreciate this very positive feedback. We are always delighted to see return customers.
Steven @ WoodBlocX
how to be impressed
From Order to Delivery the speed of service has been very good indeed, especially with regard to my botched-up instructions.
The additional parts arrived almost simultaneously with the main delivery, as you hoped they would, and I could not be more impressed!
The construction is almost complete and seems to be idiot-proof (hope I've not spoken too soon).
Peter Bovey in Gosport
Thank you very much for the 5-star review. We all appreciate it here at WoodBlocX. If you have any questions regarding the build, please feel free to get in touch with us.
Steven @ WoodBlocX
WoodBlocX service is excellent
WoodBlocX service is excellent from initial ordering and final design amendments, however I am still awaiting the delivery !!!
John Golland in York
Thank you very much for the 5-star review! Can you please get in touch with our Admin Team at [email protected] and we will investigate this for you.
Steven @ WoodBlocX
Absolutely love the product
Woodblock service is excellent. Had a problem regarding delivery of goods. Gave customer service a call and all sorted in no time at all. Had also contacted them previously regarding a request for extra capping to be added to an order and again it was sorted out with minimal fuss and complete competency.
Do feel the website could be better as I feel I have to ‘jump’ around a lot to find what I’m looking for (but that could just be my IT skills, lol ?).
Sharon Liddell
Thank you very much for the 5-star review. We really do appreciate this. Thank you very much for the feedback regarding the website. We are always trying to improve our customer service so we will take a look at the website and see if anything can be done to make it more user-friendly. Our aftercare service is always available to you if you ever need it.
Steven @ WoodBlocX
Very good product and customer service
Very good product and customer service
Thank you very much for the 5-star review! All of us here at WoodBlocX appreciate this. Please let us know if you need any assistance in the future.
Steven @ WoodBlocX
Fantastic customer service
I ordered something unsuitable by mistake so my 5 stars relate to customer service. Woodblocx was very understanding and agreed to arrange collection and refund of my order, which they did quickly and efficiently.
Thank you very much for the amazing review. Please let us know if we can assist you in the future.
Steven @ WoodBlocX
Very good quality good instructions to set up
10 out of ten
Thank you very much for the perfect review! We are glad you are satisfied with your WoodBlocX purchase
Steven @ WoodBlocX
Problemswith the order I'm afraid. WoodBlocX products good.
Order picking needs improvement, but the products are good and sturdy.
Thank you very much for the great review. We do apologise if there was a mix-up with the components. We are always striving to improve and I will pass your feedback along.
Steven @ WoodBlocX
Great company, Bought a fish pond last summer 2 x bedding boxes this year.
Great Company, Bought a fish pond last year, this year 2 x planters easy to put together.
Just like lego bricks, Excellent service, recommend 100% Many thanks.
Allan Aveyard in Waltham on the Wolds
Thank you very much for the brilliant review! We really do appreciate this. Our aftercare service is always available to you should you ever require it.
Steven @ WoodBlocX
Great product and service.
Was impressed by quality of product bought last year so ordered two more raised beds. Same product quality and excellent instructions but slightly let down by four blocks missing. Called customer service and missing parts delivered two days later. As this was dealt with so quickly I was still happy to give five stars.
Thank you very much for the 5-star review! We really do appreciate this. We are glad everything went well with your build,
Steven @ WoodBlocX
Great Kit - Woodbloocx
Woodblockx order arrived on time with helpful delivery person. Recommend to view the assembly video on Woodblocx site!!
Kit was complete assembly took about 2 hours ( size about a metre square and 2 levels)Fairly straightforward to assemble with pegs tapped into place. Capping last layer needs vigorously to be banged into place.
Tip - make sure ground level.
Recommend- yes
Buy again - yes
Thank you very much for the 5-star review! We are glad everything went well with your build. Our aftercare service is always available to you should you require it.
Steven @ WoodBlocX
Just like playing with Lego
Simply perfect! Great communication, delivered on pallet securely wrapped on specified day. Instructions for construction very clear. Went together perfectly.
We are delighted to see that you had a great experience with WoodBlocX. We really do appreciate your excellent review. if you ever have any questions or concerns regarding your original purchase or a future project, we are always here to help.
Steven @ WoodBlocX
Very good designs & quality
Very good design & quality. Excellent back up service Thank you
We are delighted to hear you had a great experience with us. the 5-star review is very much appreciated!
Steven @ WoodBlocX
Bespoke design service
Having awkward shaped paving prevented us from purchasing off the shelf raised beds. The design service offered by WoodBlocX and completed by Harry was fantastic. We weren't sure of our height requirements so designs at various heights were drawn allowing us to decide on the height that suited our budget and requirements. After accepting the design, a link is provided to easily order and pay. Delivery was on a pallet on the required day. A colour coded plan was provided which make building the bespoke shape easy. The beds look fantastic in our garden and we have now had further designs drawn to complete our garden in the future.
Thank you very much for the brilliant review! I will pass your warm regards over to Harry, Please let us know if you require any assistance in the future with either your previous purchase or any upcoming projects.
Steven @ WoodBlocX
Good customer service
I had a few problems initially but after a couple of emails I was pleasantly surprised by their customer service.
Caroline Callaghan
Thank you very much for the great review! I will pass on your warm regards to our admin team. take care!
Steven @ WoodBlocX
Just brilliant!
Excellent service from start to finish. Product is easy to assemble and very good quality. We are extremely pleased with our final look.
Becci Brown
Thank you very much for the 5-Star review! We very much appreciate this. Your garden is looking amazing. Those pictures are fantastic.
Steven @ WoodBlocX
Brilliant service -brilliant product great fun to build and we are delighted with the results
Lynn Ball
Thank you very much for the 5-star review. We very much appreciate this.
Steven @ WoodBlocX
Great product and Service
Easy to order and fab delivery times and delivery
Gemini Fitzsimons
Great stuff
Easy to do yourself and it looks amazing. Will buy again.
Dave Jarrett
Quick delivery, easy to put together
Delivered quickly with all the right parts. They were quick and fun to put together. Very pleased
Thank you very much for the great review! This is very much appreciated. We are delighted that you enjoyed your WoodBlocX Experience and hope to hear from you again in the future.
Steven @ WoodBlocX
Great Service
Fantastic services and questions were answered comprehensively prior to purchase.
My one small gripe is that we ordered a lot of timber which arrived on a broken and overloaded pallet which meant the delivery driver was reticent to remove from the truck for fear of damaging the wood.
Good product. Poor service overall.
Good product. Prompt order processing. Clear assembly instructions.
Poor packing (parts of the order were missing).
Poor delivery arrangements - the order did not arrive on the day arranged. The missing parts did not arrive on the arranged day.
Susan Hopwood
Good Afternoon.
Many thanks for your honest review. We really do appreciate these as not all of them can be 5-stars so this helps us improve our service. We are delighted to hear that you are happy with your product but unfortunately, there are delays with the transport network that is beyond our control.
We will use your feedback to improve our service.
All the best!
Steven @ WoodBlocX
Good products with value for money.
Excellent good service with extremely good products. Easy followed instruction. Cleverly designed making it easy to work with.
Thank you very much for the 5-star review. This is very much appreciated. We are glad you enjoyed your WoodBlocX experience.
Steven @ WoodBlocX
Brilliant product and service.
Brilliant product and service from initial contact to delivery. So straightforward to assemble, great personalised plans to follow and very helpful customer service. Delivery first class, very accommodating driver. Would certainly recommend.
Carole in Cheshire
We are very happy to hear that you enjoyed your experience with WoodBlocX. Thank you very much for the 5-star review. it is very much appreciated.
Steven @ WoodBlocX
Raised pond
Bought raised pond to house plastic reservoir I already had. Instructions very clear and pond was very easy to assemble and looks great.
Andy Gearing
We are very happy to hear that you are enjoying your recent purchase. Thank you very much for the 5-star review. We hope to see you again soon!
Steven @ WoodBlocX
Brilliant, highly recommended
We brought a small fish pond and it's amazing. It was easy to put together using the online instructions. Tip: put the big blocks on the row first, then slot the small ones in.
tracey mansfield
Thank you very much for the 5-star review! This is very much appreciated. Your build looks fantastic! You did a great job. We hope to hear from you again soon.
Steven @ WoodBlocX
Great product, easy to use and looks great!
Excellent design service, delivery and a great product, very easy to use and the finished steps and retaining wall looks great!
Tracey Evans
Thank you very much for the perfect review! This is very much appreciated. You have a wonderful-looking garden and dog, hope he is happy with your new purchase! We hope to hear from you again soon.
Steven @ WoodBlocX
Harry and the design team were helpful, and patient, when helping to finalise the design for our bespoke raised bed.
Keir Trevithick in Helston
Thank you very much for the great review! I have passed your kind regards over to Harry and the Design team. We hope to hear from you again soon.
Steven @ WoodBlocX
Expertly constructed kit for anyone to assemble
Ultra quick delivery and complete easy assemble for all steps of the build. This is the third build I have used Woodblocx for and would recommend this product to anybody for their own garden.
Thank you very much for the amazing feedback. We really do appreciate your repeat custom. Thank you :)
Steven @ WoodBlocX
Great modular garden kit
Quick straight forward ordering and delivery.
The delivery guy was able to put the palate just in the right spot and was very helpful.
Thank you very much for the great review! This is very much appreciated and we thank you for your custom. We hope to hear from you again soon.
Steven @ WoodBlocX
Ordered online and it does everything that it offers. Looks great now built, can’t wait to see all the flowers and bulbs. I’m sure it’ll look great
Thank you very much for the fantastic review! We would love to see some photographs once filled with flowers. We hope to hear from you soon.
Steven @ WoodBlocX
Raised bed with wildlife pond
Excellent, helpful service. Prompt regular contact to discuss bespoke order so felt reassured that all was well.
Saara in Bedfordshire
We are happy to hear that you enjoyed your WoodBlocX experience! We hope the build process went well and hope to hear from you again soon. All the best.
Steven @ WoodBlocX
Excellent again
This is our second time ordering from WoodBlocX, and we would definitely use them again. Ordering process is very easy thanks to the comprehensive information on the website. Delivery was on time and all parts were there as ordered. Whilst the kits are never as easy to put together as the videos suggest, I think that’s mostly a combination of our garden not being level (which therefore requires a lot of time and effort to sort out), and my personal skill level! The whole process, from starting to remove the turf through to completion was about 5 hours. Now they’re in, they look great - high quality material - and we can’t wait to get planting.
Thank you very much for the amazing review! It is very much appreciated. We are delighted to hear that you managed to get them built without too much trouble. We are always happy to help our customers, both new and existing with any questions long after the build process so feel free to give us a call at any time if you need us.
Steven @ WoodBlocX
Everything went as planned,couldn’t fault anything
Would definitely buy again.
Thank you very much for the 5-star review. This is very much appreciated. We hope to hear from you again!
Steven @ WoodBlocX
Brilliant product, well marketed
Excellent experience throughout. I used bespoke design service and designer clearly understood my needs and offered alternative proposals. Good liason. Good product. Good instructions. Happy client.
CSP Garden services in Whiteley
Thank you very much for the great review. This is very much appreciated. We are delighted to hear that you are a happy customer. Our aftercare service is always available. Please give us a call if there are any questions or concerns. We hope to hear from you again soon.
Steven @ WoodBlocX
Great product -great fun
Brilliantly thought our product. everything you need is in the pack-no issues with bits missing . Once you get the hang of it easy to use . If you make a mistake it is easily rectified . A product where every eventuality has been thought through and addressed.
Easy ordering and delivery process. One block was missing from the pallet. We reported this and the missing block arrived via parcel post two days later. A potential complaint was turned into a positive.
Thank you very much for the 5-Star review! This is very much appreciated. Our Aftercare Service is always available for you. We hope to hear from you soon.
Steven @ WoodBlocX
Highly recommended.
My fourth purchase. Always great product, service, design and delivery. Special thanks to Innes.
Terence Kathrens in South Wales
Thank you very much for the 5-star review! We will pass your thanks over to Innes. We hope to hear from you again soon.
Steven @ WoodBlocX
Custom designed multi-level raised beds.
Custom designed raised beds, delivered promptly, securely packaged and all complete (with a few spares left over. Building is very straightforward and ended up being a one man job. Do spend time getting the base level before building it makes the whole job easier. Finished product is excellent and something for us to be proud of. Now we only have to fill it and sit back and enjoy the fruits of our labour.
Roger Howarth
Thank you very much for the 5-star review! This is very much appreciated. We hope to hear from you again soon.
Steven @ WoodBlocX
One piece missing. E.mail sent.
Sue Head
We are sorry to hear that a component was missing from your order. If you can get in touch with our Administration team - [email protected] or give us a call on 0800 389 1420, we will happily get the missing component sent to you. I look forward to hearing from you.
Steven @ WoodBlocX
Satisfied customer from the Wirral
Great website with easy instructions. Phone queries answered really quickly & v helpful. Delivery all worked smoothly too - watch video clip re delivery when booking slot. I built my raised bed all by myself, straightforward system. Love this product & the people who run it!
Thank you so much for the perfect review! We are glad to hear everything went smoothly with your build.
Steven @ WoodBlocX
Really nice product
I ordered a raised corner, curved planter. It arrived within two days and all the instructions (provided on line) were clear and easy to follow.
As long as you spend time getting the bottom layer of wood blocks absolutely level and square the rest is easy to build the flower bed and very satisfying to put together.
Philip Fothergill
Thank you very much for the 5-star review. Our aftercare service is always available to you if you have any questions going forward. All the best!
Steven @ WoodBlocX
Excellent prompt delivery, easy to make and looks fantastic
Better than expected.
Delivered when they said they nwould.
Easy to put together.
Looks good when assembled.
Thanks very much for the great review! We are delighted that you are happy with your purchase. All the best!
Steven @ WoodBlocX
Replacement part.
The staff were really helpful and patient. They replaced the part free of charge even though it is more than eight years since I bought woodblox. I didn't think a guarantee would last that long.
John Penfold
Thank you very much for the great review. We are delighted you are happy with your WoodBlocX Experience.
Steven @ WoodBlocX
Great service, great product
Very easy to order. Great customer service. Product was easy to assemble and good quality. Shipment arrived on time and the options to pick a delivery date to suit was great.
Saving up for my next one!
Antony Brown
Thank you very much for the 5-star review! This is very much appreciated. If you need any assistance with your next purchase, we are always available to answer any questions you may have.
Steven @ WoodBlocX
Brillient
Excellent service and dilivered on time
john David Cullen
Great product, great staff, prompt delivery
Great product, very helpful staff on original design and again when I wanted to further raise two of the veg beds.
Delivery is quick too.
Thank you very much for your 5-star review! We are always delighted to receive one. We are always available if you have any questions or concerns regarding your purchase.
Steven @ WoodBlocX
A good product generally. End result looks good too!
The only reason I rated a 4 star was because we had issues with several items of wood blocX specifically on the very top of the two large raised beds we had purchased.
The wood had large splits throughout which would have caused water to penetrate & rot quickly. It also was badly aligned & cut incorrectly. However I must say the service was brilliant. We had replacements fairly quickly.
Only problem was we then took far longer to complete the overall task than we had anticipated! Also when you get to the end,(& in our case at retirement age we felt pretty tired) we just wanted to celebrate the achievement of making the two very large planters for ourselves. We couldn't because they were both incomplete, until the remaining pieces arrived. So it sort of took the enjoyment away from our project!
Beware it does take longer to generally build, especially in our case because the area was on a slight slope.
Also the instructions are not very clear about placing the metal L plates at the last level. You must align half under two screws & half over the other two (hope it makes sense), otherwise the top edging will not fit properly. But any one with common sense would see this & it is easy to remedy especially if you have the full BlocX kit bag with the right tools.
Thank you very much for the good feedback. We really do appreciate it.
Steven @ WoodBlocX
Very happy!
Very happy indeed. The product looks great and was pretty easy to build - the main thing is getting that first level right and then it pretty much just slots into place - like a large Lego set. The flower beds look great and it feels very good quality. Arrived quick too. Very happy.
Thank you very much for the 5-star review! We very much appreciate this. We are delighted that you are happy with the build. Our after care service is always available to you.
Steven @ WoodBlocX
Excellent product delivered on time
Excellent product delivered on time .. very helpful design service
Thank you very much for the 5-star review! This is very much appreciated. Your build looks great!
Steven @ WoodBlocX
A pleased customer
From working out what would fit next to my flower bed to a neighbour assembling my raised bed the process was well organised. The colour coded plans of each level were excellent.
The only slight problem was caused by the carrier delivering my pallet a day earlier than was agreed and simply leaving it in my front garden.
Thank you very much for the 5-star review! This is very much appreciated. If you have any questions or concerns, our aftercare service is always available to you.
Steven @ WoodBlocX
Really pleased
I was really delighted with this product. Easy to assemble with very clear instructions ( I am not particularly handy!). Finished raised bed looks great. Many thanks.
Patricia in Tighnabruaich
thank you very much for the 5-star review! We are glad to hear you had a smooth build experience!
Steven @ WoodBlocX
Absolutely love it. Good quality. Just what I wanted. Just can't wait for it to be installed. I'm hoping that it will be just what I am looking for.
Melissa Miller
Thank you for the 5-star review. We all really do appreciate this. Our after-care service is always available should you require it.
Steven @ WoodBlocX
Easy to assemble. Good looking raised bed and for very reasonable cost compared to cost of railway sleepers as an alternative!
Tom Wallage
I thought the product and service was great.
I thought the product and service was great. Not much more to say really except I had to dig a small trench and then put sand in it so a video on how to make this level would be helpful
Bob Butts
Thank you very much for the 5-star review! This is very much appreciated by us all here at WoodBlocX
Steven @ WoodBlocX
Excellent product and great service
They were helpful from the start and their helpful staff were always available with advice as required
We are delighted you had a great experience with WoodBlocX. The 5-star review is very much appreciated by us all here at WoodBlocX
Steven @ WoodBlocX
Easy to build
Excellent service and v quick delivery. I did contact customer services as the email sent to me confirming the order didn’t have the construction details but they were emailed to me with 5 minutes of my call. Thank you so much.
Thank you very much for the amazing review! We are delighted to hear that you had a pleasant experience with us here at WoodBlocX
Steven @ WoodBlocX
Very pleased
Very pleased with our new raised bed. It will make veg gardening a lot easier with less bending. Delivery arrived on time. It was very easy to put together and looks great. Would definitely buy another kit and recommend them to anyone. Can’t wait to get things growing.
Thank you very much for the great review! We are delighted to hear you are happy with your WoodBlocX purchase.
Steven @ WoodBlocX
Pleased with finished product.
Delivered promptly, spare block but no spare pegs - fortunately none were damaded during assembly.
Assembly would have been very difficult without the video, and it is better with 2 people. Finished product looks substantial.
Thank you very much for the great review! We are glad that you are happy with your purchase.
Steven @ WoodBlocX
Excellent product excellent service
Website was very informative and helpful. Ordering was easy and product arrived on the day and time I was informed. Communication throughout was excellent, a rarity with most companies nowadays.
Product was in good condition very easy and quick to build single-handedly
Although pricey it really is well built and I’m confident will last many years, photo doesn’t do it justice but once filled and planted will be a statement in garden
I would definitely recommend and will probably buy more
Andrew in Norfolk
Thank you for the 5-star review! We are delighted to hear that you are happy with your WoodBlocX purchase. Your finished bed looks fantastic!
Steven @ WoodBlocX
First class service
Phillip Boyce
Thank you for the great review. We hope you are happy with your recent purchase from WoodBlocX.
Steven @ WoodBlocX
excellent product which I have used many times.
A slight problem was sorted immediately.
Margaret Hayes
Thank you very much for the 5-Star review! It is really appreciated. We are glad you are happy with the experience.
Steven @ WoodBlocX
Great Customer Service
The wrong type of bench capping was shipped. However Woodblox promptly replaced the incorrect part with speed and no fuss. Superb customer service.
Edwin Peach
Fantastic service and products!
The team at WoodBlocX are superb! They are super friendly, extremely helpful and will do everything they can to get the right solution for each and every situation.
I can not fault them and would highly recommend for both their fantastic products and their customer service.
Hugh Gunn
Good shopping experience
Easy to order. Delivered on time and placed on my drive as I requested. All parts complete. Built in a couple of days. Looks good.
Prompt response to order.
I have said it all very pleased with everything
good instructions on line.Product is as advised-going to put it up this weekend.Delivered by door.
Hilary Taylor
Good all round service and easy to use design service.
Easy process, clear and simply from the design to delivery. Quality and service levels are scorns to none.
Steve Money
Assembly WAS fairly straightforward apart from the top surround layers.
Prompt delivery of product, which was compact and well packaged
Alan Arnot
Thank you very much for the brilliant feedback! We are glad you enjoyed the build experience.
Lian @ WoodBlocX
Very good
Very speedy delivery, lots of information and good instructions.
Thank you very much for the brilliant feedback. We are glad you enjoyed your WoodBlocX build experience.
Lian @ WoodBlocX
Great service/product.
From ordering to delivery was great service. Easy to order, kept in contact by email to tell me when being delivered. Sent instructions via email which were really easy to follow. Good heavy construction. Pond liner was massive plenty big enough. Hubby very pleased with his new fish pond.
Nicola Davies in Kent
Thank you very much for the 5-Star review! We are delighted to hear that you and your husband are both happy with your experience with WoodBlocX.
Lian @ WoodBlocX
Great Product, Delayed Delivery
A great product that I have used twice. Works really well, the raised beds are solid, well made and look good. Dispatched quickly and accurately by WoodBlocX.
Unfortunately their delivery agent missed the preferred delivery date by 4 days, on the second delivery, leading to some frustrations with the installation.
Steve in Matlock
Thank you very much for the great review! We hope you enjoyed your build experience. If you have any questions or concerns with your build, please do not hesitate to get in touch with us.
Lian @ WoodBlocX
Great customer service! Since I had left-over dowels from my last purchase they adjusted the number perfectly. A win for me and a win for the environment.
Thank you very much for the 5-Star review! It is very much appreciated. We are delighted to hear you enjoyed your experience with WoodBlocX
Lian @ WoodBlocX
Delighted with the finished product!
My order for a WoodblocX pond was dealt with very quickly and within a week my pond was delivered.
I enjoyed putting the pond together, despite making a couple of mistakes putting pegs in where they shouldn’t have gone!
I would just like to say that the huge liner that was delivered was too heavy and cumbersome for me to fit alone. A custom made square welded fitted liner would have been so much easier. The square, deep shape of my pond made it very difficult to deal with all the excess liner at the corners and also made it hard to put put the top blocks on.
My daughter and I managed in the end and I am delighted with my finished pond. There is a very good fish and pond shop near me and they have helped me with choosing a pump and small fountain and I have plants and fish already. I am so pleased with it!
Gwendoline Rickman in Enfield, Middlesex
Thank you very much for your fantastic review. We are delighted to hear that you are happy with your WoodBlocX Experience. We would love to some completed pictures!
Steven @ WoodBlocX
Raised bed
This is the third raised bed we have ordered using the Woodbloc design service and was exactly what we needed. It is easy to construct using the instructions provided and was delivered on the day requested. Would definately recommend Woodbloc to anyone.
Ian MacDonald in Kirriemuir
Thank you very much for the brilliant review. We are glad to hear that you have had a great experience with WoodBlocX
Steven @ WoodBlocX
Great service
Very good service
Thank you very much for the great review! We are delighted to hear that you are happy with your experience at WoodBlocX
Steven @ WoodBlocX
very pleased
Quality of product and delivery
rob beynon in ponthirwaum
Thank you very much for the amazing review!
Lian @ WoodBlocX
I still haven't received the order. I sent an email last week and I'm waiting for the reply.
Thank you
John Penfold
Hi John, I will look into this now for you. A member of our Admin team will be in touch to discuss this shortly.
Steven @ WoodBlocX
As easy as Lego made from wood with great sales support.
During the whole process from initial design through to final order I received ongoing support from the Woodblox personnel. Delivery was very quick, and the delivery driver very helpful. After sales service was outstanding.
Edwin Peach in West Sussex
Professional standard design and manufacture. Instructions top quality.
That' says a lot as I am a chartered engineer
Thanks.
Alex Shaw
Amazing product and support!
The customising service was great and were a pleasure to work work. We went back and forth and agreed on a great design and within a week it was delivered…. And by the end of the weekend it was setup. I’m already considering a second one!
I love this product
I love this product
Paula McShane
Fantastic product, fantastic service!
Excellent customer service. I was given all the information I needed at every step of my WoodBlocX journey and the staff were all very helpful, particularly in sorting my delivery out.
Excellent design service and prompt delivery.
The design service was excellent. The WoodBlocX were delivered promptly and on the scheduled day.
Colin Lawrence
Thank you very much for the 5-Star Review! We really appreciate it and are delighted to hear you are happy with your WoodBlocX experience.
Lian @ WoodBlocX
Great product, service & delivery.
Good product (first used it years ago & now using again for a much bigger project), helpful free design service & quick delivery.
Philip Netherwood in Mansfield
Thank you very much for the 5-Star Review! We really appreciate it and are delighted to hear you are happy with your WoodBlocX experience.
Lian @ WoodBlocX
very poor delivery.
Good product, dreadful delivery service, they left my blocx at the bottom of my drive, made no attempt to come up to the house, not every body lives on the side of the road.
martin Lea in Shropshire.
Hello! Thank you very much for the great review. We apologize for the issue with the delivery. We will be looking into this with our delivery carrier to prevent these types of issues from happening in the future. We hope you have a great time with your build. Our Admin team is available to answer any questions you may have regarding the build.
Lian @ WoodBlocX
Very well designed product, delivered quickly. The instructions supplied were very clear and easy to follow. I will probably use Woodblox again in the future.
David Tingle in Fife
Excellent product and all worked as it said
Excellent product and did what it said on ‘the tin’
Guy Busher
These raised beds are brilliant, simple to put together, and all easily handled lengths, had some blocks missing but missing blocks were sent down on 48 hour courier. No fuss and very good service
Very good and quick delivery
Excellent service and product
Excellent service and product and speedy delivery! Very pleased with our raised bed!
Thank you for the brilliant feedback! We are delighted you are happy with the purchase.
Steven @ WoodBlocX
An excellent product - my third.
They provided an excellent service in meeting my special design requirement.
John Mackie
Thank you very much for the 5-star review! We are delighted to hear that you are happy with your purchase. Your garden must be taking shape if this is your third purchase :)
Steven @ WoodBlocX
Great product with great service
The website gave a lot of help as to how the system worked and looked quite easy if care is taken. The online ordering process worked fine and I was able to ask for a specific delivery date. As it turns out, my order for a raised bed arrived a day early but that wasn't a problem. My order was very well packed on a pallet and delivered to the most practical place possible the driver could take it to on his trolley. This must be smooth, firm ground not shingle, chippings or other loose material. I had one query just before I started my build but this was answered very helpfully within a couple of hours of my contact with Woodblocx. Highly recommended. Thank you.
Thank you very much for your 5-star review and the recommendation! We are very happy to hear that you enjoyed your WoodBlocX experience.
Steven @ WoodBlocX
Love the products
Helpful and informative, prompt delivery and brilliant product which is easy to assemble. Good design service which is free
Graham Prior in Solihull
Thank you very much for the 5-star review! This is very much appreciated. Thank you.
Steven @ WoodBlocX
wonderful service and product, would highly recommend WoodBlox
we now have three raised beds, all amazing. the service was excellent, everything arrives very quickly and very simple to put together.
Thank you very much for the brilliant feedback! We are glad you are happy with your WoodblocX experience.
Steven @ WoodBlocX
Totally satisfied customer
When emailed them to re design my project request was contacted within 24 hours with the design. Agreed this and made the payment and order was delivered within 5 days so was able to get on and complete the rest of the project that I had been working on.
Thank you very much for your amazing feedback! We are delighted to hear you are happy with your purchase.
Steven @ WoodBlocX
Excellent quality; good service and good value for money.
The order was placed and delivered when told it would be. I had had a pallet delivery before so knew it would be delivered to my drive but the delivery person asked and then put it where I wanted. The pallet was well wrapped and the consignment complete. The instructions sent on receipt of order by email were a boon - I could prepare the ground for the raised bed before delivery. Because of this - and careful reading of the instructions - the delivery was made at 11.30 am and the raised bed was built by 3.30 pm. Easy to assemble and very sturdy; there is just enough leeway to make it easy to put together but it still fits together snugly.
Very pleased with the quality and the service.
Thank you very much for the fantastic review. We are delighted to hear that you had a good experience and enjoyed the building process.
Steven @ WoodBlocX
Fantastic raised beds
This is my 6th raised bed from woodblocx and I absolutely love them, I have arthritis and they are great to sit on and garden with ease. The instructions are really easy to follow and they go together really quickly. Can’t praise them enough, super quality.
Deb Mills
Thank you very much for the fantastic review. We would love to see some pictures of your completed raised beds. We are delighted to hear that you enjoyed the WoodBlocX experience.
Steven @ WoodBlocX
Not cheap, but great!
Design to delivery was very swift and efficient.
John Crack
Your pond looks amazing! Thank you- very much for the 5-star review. We are delighted to hear that you enjoyed your experience with us.
Steven @ WoodBlocX
Very easy to build.
Peter Hart in Bedfordshire
Thank you very much for the amazing review. We really do appreciate it.
Steven @ WoodBlocX
Great quality
This is the Rolls Royce of raised beds! Great customer service too
Thank you very much for the amazing comparison! We are really glad you are pleased with your experience with WoodblocX.
Steven @ WoodBlocX
Very pleased!
Everything went very smoothly from order to delivery.
Thank you very much for the 5-star review! We really appreciate the positive feedback.
Steven @ WoodBlocX
Brilliant product
Really impressed with everything about woodblocx, so much so that the day after we built our first bed we’ve just purchased two more!!!!
Kerry Lacy
The planter looks amazing in your garden! We are so glad you are pleased.
Steven @ WoodBlocX
Fantastic product, great staff. Appalling delivery partner.
3 orders made in the past year. All great with ONE exception. Delivery partner Palletwise - Rude, lost packages, never deliver to commitment.
Ian Hargrave
Thank you very much for the great feedback. We are always looking for ways to improve our service and take all feedback seriously. Many thanks.
Steven @ WoodBlocX
Quality and delivery continue to be excellent.
Have bought from WoodBlocX before. The quality is excellent and straightforward to assemble. Delivery was also great.
Carl Chadbond
Great product and service
Excellent service delivery on time and deals with a minor problem very quickly. Great product easy to put together on my own. Very pleased.
Jan Nangreave in Buckinghamshire
Very helpful when ordering . Efficient delivery
When the product arrived it was packed very well. The product itself I have found very easy to put together and the quality seems very good.
Kathy
Looking forward to building it
Not unloaded it yet but as this is my second order I am looking forward to putting it together as it’s like a fun 3D jigsaw.
Delivery was as expected. Friendly delivery man and left it where I wanted it.
An excellent product, well made, easy to assemble and delivered promptly
An excellent product, well made, easy to assemble and delivered very promptly
Sandy Douglas
Excellent product, excellent company
Good company. The raised beds i bought were expensive but they were excellent quality, just as their web site promised. They arrived on time, were easy to put together and when we did have a query the 'chat' text message was answered immediately. Would happily purchase from this company again.
Satisfied customer
Delivered well packed and on time.
Thank you for the brilliant feedback! It is very much appreciated. We hope you have a great time with your build. Our Admin team is always available to answer any questions.
Steven @ WoodBlocX
The WoodBlocX website was excellent and explained the concept very well and provided the cost, based on your requirements.
John Martin in Edinburgh
Thank you very much for the brilliant review! If you have some pictures of your finished design, we would love to see them.
Steven @ WoodBlocX
Very pleased with quality product.
Very fast delivery and easy to assemble. The small raised bed looks very smart and compliments another larger WoodBlocx raised bed in the front garden. Added a trellis to take a rose planting.
Stephen Nickolls in Nottingham
We are delighted that you are happy with your WoodBlocX experience! We would love to see some photographs once your project is completed!
Steven @ WoodBlocX
I’ve used the product before and it works well
I would recommend and definitely buy from them again
Thank you very much for the 5-star review! If you have any questions regarding a future purchase, we are always available to answer any questions.
Steven @ WoodBlocX
Just as well I have a sack barrow to aid the driver.
Delivered on time not easy for 1 man to shift.
Great product, looks amazing
Had a great experience with Woodblocx start to finish. I used the design service to get exactly what I wanted, and there was no hard sell. Everyone I dealt with was extremely helpful. I put up an 80ft wall with steps and a seat in three days - could not believe how easy and fun it was. Absolutely amazed at the quality and precision of this product. I've already recommended them to someone else and will definitely use them again in the future.
Philip M in Horsham
Wow Thank you what a great transformation , our team was very happy to help ! Well done
Kate @ WoodBlocX
Excellent service, delivery on time, all the correct pieces sent plus the maximum length of the woodblocx wall measurement I provided was accurate to 5mm! Looks great too.
CLIVE STEVENS
Fantastic Thank you for using our free Design service we were happy to help.
Kate @ WoodBlocX
Great product and fun to build! (Giant Lego!!)
Very quick delivery, good quality product, easy to follow instructions (though don't forget to combine the personalised set with the general set, otherwise you miss an important stage!). Great response to any queries. Would definitely recommend.
Thank you for your feedback
Kate @ WoodBlocX
a great and manageable product
This is the second raised bed order I have made, and both times every thing has worked out well. The goods were delivered on time and everything was there and they were assembled in a straight forward way and fitted in the space exactly.
Forrest Dick
Thank you
Kate @ WoodBlocX
Needed some additional pieces as I wanted to change the arrangement of my planters. My original purchase was some time ago but the required pieces were identified and I received the extra pieces within a few days. The service I received was excellent and my resized planters look great.
I will definitely use Woodbloxc again , good service and quality product made to last
Sheila in Cheshire
Thank you
Kate @ WoodBlocX
Easy online order
Very easy online order. Delivered on the planned day, but left outside the door as we weren't in, although I had made contact before and asked that we'd be phoned if not in. Anyway, nothing went missing and it was all well organised. Other than that, good experience.
Pauline Philippe
Order was promptly delivered.Foud some dowels were missing when assembling.A quick email was acted upon urgently as was a re sending of instructions.Finished job is excellent,certainly would order again.Refreshingly efficient! Thank you
Thank you for your understanding happy to have the issue resolved quickly .
Kate @ WoodBlocX
A bit pricey, but I enjoyed putting my lego planters together. I have chosen to paint them and use a membrane between the wood and the soil to help the timber last longer. It would be useful if your website had a section for spare parts. I might like to order a few extra blocks for hop ups, steps etc.
Chris Ditum in Old Woking
Thank you for your feedback please email [email protected] we would be happy to help with purchasing additional parts
Kate @ WoodBlocX
Well made but pond liner not easy to fit
Wood sections went together very well. However the pond liner was large and cumbersome. I was expecting it to be made to fit the wood surround. Otherwise this would have been five stars.
Robert Greene in Frimley, Surrey
Thank you for your feedback we really do appreciate all feedback,our flat sheet liner is provided bigger than required to help with positing.
Kate @ WoodBlocX
patient, helpful
They had a lot of patience with us when we were in two minds about what to do, and helped us design both versions.
Nick in Perthshire
Very prompt service...quick delivery. Easy to order.
sarah brown
Great product backed by great service
Great product backed up by great customer service. Agreed a delivery date after being advised that the planter had been manufactured and it arrived spot on time. Even the delivery driver could not be faulted. Definitely worth 5 stars.
David Carter
Capping for retaining walls and raised beds
Products delivered on time
Bernie Sparrow
New Pond
I was sent the wrong parts and ordered from the
”missing bits” section, unfortunately I got the capping bits wrong and had to ask for other capping which was sent, no problems! Pond completed, fish happy! Thank you WoodBlocx a great product!!
Michael Woodruff in Crowborough
Great pond
Great service right through from initial design enquiry to delivery. A couple of after sale enquiries were also handled quickly. The product itself is great. I had a bespoke design pond. The most difficult part is levelling the base but once that was done the build was easy. The finished result looks great and is very sturdy. Would highly recommend
Paul Knowles
Great Raised beds
Steven and the team at woodblocx could not have helped more with all the questions and queries we had.
Thankyou
Brilliant service and responsiveness from the this company. Would definitely buy again
Excellent product
Excellent product with easy to follow instructions.
Very sturdy and looks greats
Extremely Pleased with quality and construction method.
The instructions and everything about the kit were excellent. We took half of the construction time to do the first layer. That was worthwhile as with a good base the rest went together easily. Mine was a complex shape.
Thank you for your feedback , we fully agree taking the time with your ground preparation and first layer can really benefit the whole build .
Kate @ WoodBlocX
WoodBlocX is a very helpful and professional company.
Excellent service. My project was planned, supplied and delivered within a few days.
Andrew BERRY in Telford
Wonderful Thank you for your feedback
Kate @ WoodBlocX
Good quality product with extremely clear instructions. Everyone who has seen the finished raised beds was impressed.
easy to build look good
colin watson
Wonderful to hear , Thank you
Kate @ WoodBlocX
very good service
Alex Redhead
Thank you very much
Kate @ WoodBlocX
Perfect
Everything it's cracked up to be: free service, including revisions, then a bespoke kit, which fitted together easily.
Thank you our design team was very happy to help in the getting the design just right
Kate @ WoodBlocX
Efficient and friendly delivery service. Emailed with a technical problem and replacement parts sent and sorted
Kevin East
Thank you for your feedback , we were happy to help
Kate @ WoodBlocX
Excellent transaction
Great communication. Clear instructions. Quality product. Speedy delivery.
Judith Paterson in Ayr
Excellent Thank you
Kate @ WoodBlocX
Wait till Black Friday
Be fair to customers by having a pricing policy that recognises larger orders and does not ‘shaft’ them days later with larger discounts.
All round excellence
Excellent product and exceptional support.
Jane Russell in Burton onTrent
Wonderful ! Thank you for your feedback
Kate @ WoodBlocX
Excellent helpful and quick
Excellent!
Helpful design team. Rapid delivery of the order and it took me just an afternoon to assemble an 8m long raised bed.
But as previously I have ended up with lots of extra plasitc pegs - what do I do with them . Do they recycle?
Fantastic Thank you for your feedback ! Our customer support team will be in touch with further details to organise returns for you !
Kate @ WoodBlocX
Super product that’s a joy to build.
This is the third time I have ordered a raised bed for my garden & I think that tells you what I think to Woodblocx products, they are excellent. They are the next best thing to Lego & pleasure to build, as the instructions are really easy to follow. My first purchase was a double hexagon & on the last two raised beds I have gone for squares, which look the business. The one thing that I have done is line the inside of all my raised beds with polythene sheet & for the base I have lined it with weed membrane, which will hopefully extend the life & I would suggest is an absolute must. So, overall a really great product that I cannot recommend enough.
Thank you for your return orders and lovely feedback we really do appreciate it! We fully agree as well, lining your WoodBlocx structure will achieve the best lifespan possible
Kate @ WoodBlocX
Excellent product excellent service
This is the 3rd product we have bought from woodblock and once again the fish pond and planters are of excellent quality, easy to follow instructions , easy to put together and they look fantastic - thank you Woodblocx
Estelle Kirby
Wonderful Thank you for your feedback and your 3 rd purchase!
Kate @ WoodBlocX
Brilliant Product
I love the woodblock product, even I can assemble it and make it look good
Paula McShane
Thank you for your feedback and well done on your build
Kate @ WoodBlocX
Always helpfull
Very efficient
Thank you!
Kate @ WoodBlocX
Excellent product, good designs and unbeatable service
Excellent product, good designs and unbeatable service. What's not to like?
Michael J Fussell in Caerphilly, South Wales.
Superb Thank you we really do appreciate your feedback
Kate @ WoodBlocX
Works well, looks good, prompt delivery.
Prompt delivery, all bits included (plus a couple of spares), clear instruction book customized to my particular order.
Brillant, Thank you for your feedback
Kate @ WoodBlocX
Very impressed.
I found the whole experience very rewarding. Bespoke design, clear diagrams, handy hints, the tools for the job. And I knew I could speak to somebody if I got stuck. My raised flower bed looks really good.
Delivery came as announced, with a clear view ahead of the practicalities. Very impressed.
Beatrice Deveaux
Thank you ! Our design team was very happy to help.
Kate @ WoodBlocX
I am very pleased with the 2 raised beds I ordered & after sales support. Very easy to erect from the diagrams
Tim Wickens in Fortrose
Thank you! Our team was very happy to have helped!
Kate @ WoodBlocX
Fast delivery service, good instructions. So glad we went with this product rather than our original idea of sleepers. Highly recommend!
MICHELLE LUETCHFORD in Ipswich
Wonderful Thank you!
Kate @ WoodBlocX
Nothing too much trouble
Great service - even when I changed the overall design. Was able to use the original blocs for the revised shape - new design by return showing the updated layout.
I have a number of different design around the garden. I would have no hesitation to recommend Woodblocx.
David Hart
Thank you ! we fully understand plans can change at any time we were happy to have helped
Kate @ WoodBlocX
Friendly and well coordinated service
Set up a deliver date 3 months on from ordering, raised a concern on the week the delivery was due as lorry driver crisis was likely to impact on scheduled delivery. Prompt and courteous replies to my emails, plus update on dispatch process was very good. Delivery was only 3 days late in the end, all items well packed and no issues with building the raised beds. Excellent and would highly recommend
Jeff Keast
Thank you for your order and your patience regarding the impact of deliveries.
Kate @ WoodBlocX
Perfect Solution
Great service, quick delivery, easy instructions to follow and beautiful end result.
I built the Low Level Raised bed for a client who is delighted with her new bed
laura arison in London
Fantastic Thank you
Kate @ WoodBlocX
Excellent raised beds
Quick and professional service with an excellent product. Would highly recommend them for anyone wanting raised beds, pools or retaining walls …
James Regan
Wow, fantastic - what a lovely setup and place to enjoy a well-earned cup of tea!
Kate @ WoodBlocX
Good product
Good product. Went together as instructions said. Delivery a little disappointing: we chose a date which the carrier then said was unavailable. Website did warn of possible delays. But maybe better to offer more conservative delivery.
Thank you for your feedback, we do appreciate all feedback. We do request that our delivery courier call to advise if the original delivery date is unable to be met which we can see from our records was completed. Thank you for your patience
Kate @ WoodBlocX
Went back for more!
Had a small pond at our last house from Woodblox, moved and decided to do it all again. Great product, easy to put together, looks perfect for our new garden. Thoroughly recommend.
Gail Dennant in Bournemouth
Wonderful Thank you for your feedback
Kate @ WoodBlocX
Great product and service.
Everything arrived well packed with nothing missing. The driver was courteous and helpful by placing the pallet exactly where I required it. It was easy to assemble and I had no problems.
Alan Gamble
Excellent Thank you for your feedback !
Kate @ WoodBlocX
Excellent product and good after purchase care and customer care was excellent- good at problem solving.
Thank you for your feedback and purchase!
Kate @ WoodBlocX
Excellent in every way.
An excellent product: robust, attractive and a pleasure to build. In addition, top class design service and after sales support.
Highly recommended.
Fantastic Thank you so much for your feedback, we were very happy to have helped!
Kate @ WoodBlocX
Easy ordering and quick delivery.
Thank you for your feedback. Lovely to hear
Kate @ WoodBlocX
First class service, so helpful and excellent product
Alan Morgan
Fantastic Thank you very much for your feedback
Kate @ WoodBlocX
I am delighted with the pond and the staff were very helpful when contacted
Excellent really helpful when I contacted them would recommend
Janet in Teesside
Brilliant
Very happy with my raised beds.Easy to assemble and great service from Woodblox.Even arrived a day early.Would highly recommend
Margaret Walker
Wonderful Thank you for your feedback
Kate @ WoodBlocX
Great!
Very good service. Website easy to use. Made to measure details very useful. Kept me informed about delivery. Great.
Thank you for using our made to measure service!
Kate @ WoodBlocX
Bespoke design
Excellent! Used their design service for a slightly odd shaped planter which proved to be no problem to them at all. I would definitely recommend them.
Fantastic, thank you for using our free design service we were very happy to help.
Kate @ WoodBlocX
Extremely Happy
We have spent the weekend building our new raised beds. Without any building knowledge, Woodblocx makes it easy to build professional looking raised beds with a far superior finish to railway sleepers.
We utilised Woodblocx’ design service which we felt was imperative for a) beginners and b) any complex design requirements. Lachlan’s service (and patience) has been exceptional and we are very grateful for his support.
Richard Pye
Thank you for your feedback, which is very important to us. We appreciate your comments.
Lian @ WoodBlocX
very good service and loved putting the raised bed together
Carol Pelzers
Thank you for your positive feedback.
Lian @ WoodBlocX
Very good service and result; the pond is now the centre-piece of my small garden. Seemed a bit expensive for what it was.
We made the pond one layer less high than supplied. This looks better.
Trevor Courtnell in Andover
We really appreciate your feedback, thank you.
Lian @ WoodBlocX
A quality product and excellent service!
Arrived when stated and was well packaged on a pallet and safety wrapped. Instructions are easy to follow and all the parts were there. A quality product and excellent service!
Dan Head
Thank you for sharing your experience, we really appreciate your feedback.
Lian @ WoodBlocX
Easy to put together.
Very pleased with my Woodblocx raised planter. Very quick and easy to put together and it looks great. Would certainly recommend them.
Thank you, we really appreciate your feedback
Lian @ WoodBlocX
Lovely raised bed. Easy to build and looks good.
The WoodblocX arrived as expected and pallet was brought right up to our back gate which was very helpful. When we checked the order we found two pieces were missing. I emailed customer service and replacements were sent out very quickly. Very good customer service all round.
Sue Mayers in Bournemoutb
Thank you for your excellent feedback, we really appreciate your comments.
Lian @ WoodBlocX
Brilliant customer service and advice.
Great service and instructions. Quick delivery and custom sized.
Marie Newman
Thank you, We really appreciate your feedback
Lian @ WoodBlocX
Well happy with outcome of pond couldn't ask for more
Great product.Customer service were a great help. Would have no problem buying again. But won't have to because its so well made thanks wood blocx and staff
William back in Rochester Kent
Thank you for your comments, It's great to hear such positive feedback!
Lian @ WoodBlocX
Great product, easy to use and excellent results
Fast delivery, delivery driver even wheeled the palette into the back garden, great instructions
Helen Holloway
Hi Helen, Thank you very much for the brilliant feedback. All the best.
Steven @ WoodBlocX
Great advice by email. Unfortunately consignment list by carriers but WoodBlocX team very quick to organise replacement. Great instructions and easy to build
Carolyn Wilson
Hi Carolyn, Thanks for the great feedback. The picture looks fantastic.
Steven @ WoodBlocX
Excellent service
Excellent.
Ver helpful and a fantastic service.
Kirsten McCall
Hi Kirsten, Thank you for the 5-star feedback. the picture looks brilliant!
Steven @ WoodBlocX
Delivered on time and as arranged
Fergus Wheeler in Glenariffe Ballymena Co. Antrim
Hi Fergus, thanks for the great feedback. We are glad you are happy with your purchase
Steven @ WoodBlocX
5 star great service
Great service the pond came on time Nice and early and they email you the instructions witch are easy to follow its all up and running now and got 15 fish, and it fits Perfect thanks guys great service
Thanks very much for the positive feedback. We are delighted that you are happy with your new pond.
Steven @ WoodBlocX
Order promptly acknowledged by email. Carrier also provided delivery updates by email. The delivery itself by pallet went smoothly. The product is good.
John Vezey
We are delighted with your feedback and glad you are happy with your order.
Steven @ WoodBlocX
Good Product
Good product but they didn't send any of the 3 hole block and had to contact them to send. Some of the countersunk holes are not drilled out correctly.
On the whole the finished product is very good.
Thank you for your feedback, we will pass this on to our manufacturing team to try and prevent this in the future.
Steven @ WoodBlocX
My initial dealings with WoodBlock was very competent and efficient.
Found them very helpful and can highly recommend them although I am still waiting for my second order to arrive.
Andrew BERRY in Telford
Hi Andrew, thank you for your positive feedback. It is very much appreciated
Steven @ WoodBlocX
Prompt service
Some slight imperfections in wood. Does the job. Difficult to install liner. If you want a perfect finish this product is not for you but overall satisfied with the finished product.
Thank you very much for your feedback. We are delighted to hear that you are satisfied.
Steven @ WoodBlocX
Appears to be a great product have still to build it
A very good company to work with and the site is easy to navigate with excellent videos to help with construction
Tony Ballard
Hi Tony, Thank you very much for your feedback, We are glad to hear you are happy with your product.
Steven @ WoodBlocX
Excellent product with good service
Excellent advice when deciding what size I should order. The sales staff answered all questions and delivery was on the day requested.
The assembly instructions were emailed to me in advance to enable me to study them before the components arrived.
Thank you very much for the positive feedback. The picture looks fantastic! We are glad you are pelased.
Steven @ WoodBlocX
Professional efficient good communication
Always happy to use them any issues are sorted without fuss and promptly
Ian Lock
Hi Ian, Thank you very much for your great feedback. We are delighted that you are happy with your product.
Steven @ WoodBlocX
Good product let down: 2 missing blox, harder than the videos suggest
Like a jigsaw puzzle but do your groundwork prep. Physically more demanding than the videos suggest. Expect missing blox and incorrect designs. When I have feedback - not a great response
Thanks for your feedback. Our customer service team will be in touch with you.
Steven @ WoodBlocX
excellent priduct
excellent product, 2nd purchase, more to follow.
Fun to build !
David Logan in wirral
Good communications throughout. Delivered exactly on the day forecast when we placed the order a couple of months before. Quick to respond to queries
Diane Chalmers
Above ground pond.
Design service helpful and professional. Delivered blocks as described and went together very well, extras included. Blocks dried out quickly and I finished with exterior varnish.
Very pleased.
Stephen Parker
Hi Stephen, we are delighted to hear that you are pleased with your pond. Thank you very much for the positive feedback.
Steven @ WoodBlocX
Good product. Delivered on time.
Good product. Delivered on time.
Gillian Hughes
Hi Gillian, thank you for the positive feedback.
Steven @ WoodBlocX
Good quality & on time service
The website is easy to use & provides all of the information required including the delivery date before you fill in the actual order. The delivery arrived well packed on the date originally quoted. I have now installed 3 of the 4 beds that I ordered & they have gone together well & look like they will still be in position in a good few years time.
David Palmer in Gloucester
Hi David, we are delighted to hear you are happy with your beds. Thank you very much for the great feedback.
Steven @ WoodBlocX
Easy and quick to install
Arrived on the day it was supposed to. All the pieces were there and it went together really quickly and easily. We are really happy with the look of them.
Good Afternoon, we are delighted to hear that you are happy with your purchase. Thank you for the great feedback.
Steven @ WoodBlocX
Excellent product and well manufactured. Slow delivery. Easy to construct.
Excellent product and customer service
The bed arrived promptly when expected, and was exactly as expected to all the correct measurements. The installation process was really easy, and the helpline were brilliant - I rang a couple of times to make sure I was doing things right and they were very helpful and kind. The bed looks really good and has made a huge difference to the garden, and is of great quality. Would definitely recommend.
Thank you for the great feedback. We are glad to hear that the bed is a welcome addition to your garden and your recommendation is very much appreciated.
Steven @ WoodBlocX
Excellent delivery service - we were kept informed and delivery arrived as promised. The raised bed fitted together easily and is as described. It looks good and is substantial.
Diana von Pokorny
Hi Diana, Fantastic news about your raised bed. We are glad to hear you are happy with it. Thank you for the great feedback
Steven @ WoodBlocX
Helpful and knowledgeable
Knowledgeable and helpful response to a telephone query. Quicker than expected dleivery.
Thank you for the positive feedback, it is very much appreciated.
Steven @ WoodBlocX
Brilliant raised vegetable beds. Very stylish.
Excellent service with delivery as scheduled. This is the third item from Woodbloc I have ordered opinion the last year and very pleased with all of them.
Stephen Hibbin
Hi Stephen, thanks for the great feedback. We are glad you are happy with your raised bed and it is always nice to see a returning customer.
Steven @ WoodBlocX
Not clear instructions
Didn’t provide soft hammer for blocks. Confusing instructions
Excellent product that goes together really well
Very good quality product that is engineered to fit well. A soft mallet was all we needed as tools. I am not good at DIY but once I managed to get a level soil area it went together easily. I would emphasis that you do need a level surface not just roughly level otherwise the build will be time consuming
Would be happy to buy again
Ken Persaud
Hi Ken! Thanks very much for the positive feedback, it is very much appreciated.
Steven @ WoodBlocX
Very nice product
Originally thought a bit pricey but seeing the finished item and the ease of building it I was well pleased. Had only one problem, that was with the final block, I had to cut 3mm of the length to fit. Downloaded instructions very detailed.
Good Afternoon, thank you very much for the fantastic feedback. We all appreciate it.
Steven @ WoodBlocX
Efficient service
Prompt and efficient. Delivery service good
Thanks very much for the positive feedback.
Steven @ WoodBlocX
Good communication. Everything went as planned. Readily available at end of telephone.
Thank you for the great feedback.
Steven @ WoodBlocX
Prompt delivery and clear instructions
David Moore
Hi David, thank you very much for your positive feedback.
Steven @ WoodBlocX
Highly recommended.
Great product. Excellent delivery. First class team for bespoke design.
Terence Kathrens
Hi Terence, Thank you very much for the great feedback.
Steven @ WoodBlocX
Garden planter
My order arrived as expected. Regular email communication was received from the company. A friendly delivery & helpful driver delivered our order.
Debbie Outram
Hi Debbie, thank you for the positive feedback. We hope you are very happy with your planter.
Steven @ WoodBlocX
The product is really good. However, delivery took 3 weeks. I appreciate that there are current delivery issues however I had several calls that the order was on it's way - none of these were agreed with me.
Good customer service fir an excellent product
Very helpful company good quality product these wood block systems are such a good idea and the option to decide size yourself is so useful
Louise Coakley
Hi Louise, Thank you very much for the great feedback. We hope you are happy with your raised bed.
Steven @ WoodBlocX
Would recommend
Clear instructions for assembly, and it looks solid and secure. Very pleased with the outcome.
Good afternoon, we are delighted with your feedback and that you would recommend us.
Steven @ WoodBlocX
Having bought products from woodblocx in the past and received excellent service and excellent products i ordered two more raised beds. They arrived on time and in excellent condition as expected. I always recommend woodblocx to anyone thinking of garden structures.
Keith Jones
Thank you for such a great review!
Lauryn @ WoodBlocX
Great service; Great product
Easy ordering and communication. Friendly and professional delivery.
Simon in Stirling
Thank you for such a great review!
Lauryn @ WoodBlocX
Top notch
WoodBlocx is definitely a company name i will remember and if i need further product of this type will use them again
Barry Clayton
Thank you for such a great review!
Lauryn @ WoodBlocX
Great company
The ordered come on time , the block was easy to fit just like legs, really impressed with this company will definitely use them again.
Thank you very much for everything.
A.S.Aveyard.
Allan Aveyard in Waltham on the Wolds
Thank you for such a great review!
Lauryn @ WoodBlocX
Great company. Super product! Lego for adults!
Brilliant service - helpful on both the online chat and the phone. Explained everything. Delivery no problem as well.
Holly Jones
Thank you for your great review!
Lauryn @ WoodBlocX
Good service
Good service. My order was not complete but when I contacted them they sent the required parts promptly.
Jenny Nicoll in Bordon
Thank you for your great review!
Lauryn @ WoodBlocX
Great product and service.
Great product delivered on time.
Its easy to put together and work with. It looks great.
I needed a replacement part and they shipped it the same day!
Very happy customer.
Thank you for your great review!
Lauryn @ WoodBlocX
WoodBlocx is a firm that is very easy to deal with. If anything goes wrong with an order, it is sorted out immediately, and by return. The products are easy to assemble and detailed instructions are emailed before the delivery. The blocks of wood and all the fittings arrive cling-film wrapped on pallets and all that has to be done is to remove the packing and carry the contents to where they are wanted.
The firm is very professional and can be recommended thoroughly.
David Lewis
Thank you for your great review!
Lauryn @ WoodBlocX
Helpful designers and a great quality product
From the outset the team at WoodBlocX were very helpful in answering my queries, ordering was simple and detailed plans were sent prior to the confirmation of order.
Thank you for your great review!
Lauryn @ WoodBlocX
Great product.excellent service
Used their excellent efficient design service. Made to measure kit that straight forward to put together. Looks fabulous.
Thank you for your great review!
Lauryn @ WoodBlocX
Great concept, great result
From ordering to delivery, the service was excellent and very speedy. The concept is brilliant and although perhaps a little bit more tricky than the video implied, as some of the blocks took a bit of encouraging to fit well, the majority went in really well and it was so much easier and exact than sawing and screwing! Overall effect was exactly what we were looking for.
Lynn Digby
Thank you for your great review!
Lauryn @ WoodBlocX
Second one I bought already
A second raised flower bed I bought already . As good as always.
Thank you for your great review!
Lauryn @ WoodBlocX
Required field.
Henrik Persson
Thank you for your review!
Lauryn @ WoodBlocX
Good product but hopeless delivery
The actual wood and end product is good but the delivery was terrible with the pallet and wrapping broken. Fortunately no parts were missing.
Great product, easy assembly
Great looking product, easy to assemble, and the resulting raised pond, in my case, fits the bill perfectly.
Simon Williams
Thank you for your great review!
Lauryn @ WoodBlocX
Recommend product and customer service
Informative website, good communication, arrived when expected, all parts present, excellent instructions & good quality product. One ground levelled (the hardest part) building it was child’s play & it went up in no time. Happy customer.
Caroline Caird
Thank you for your great review!
Lauryn @ WoodBlocX
Looks great
Purchased as a raised fish pond for our baby fish to be transferred next spring, brilliant idea and so easy to construct, a bit like a adult LEGO, fun to build and looks sturdy, I was a bit apprehensive when we filled with water, everything looks fine.
Chris Mawby in Frankton
Thank you for your great review!
Lauryn @ WoodBlocX
Great product - unfortunately I am a fan since this is the fifth unit I have brought. The latest one a basic square the highlight a shrub. Easy to order - speedy delivery - clear instructions how to build - running out of places for any more.
Super Thank you for your custom and wonderful Feedback
Kate @ WoodBlocX
Great service and product
Thank you
Kate @ WoodBlocX
The blocks arrived promptly. The instructions for how to put them together were helpful and easy to follow. I’m very pleased with the raised bed.
Wonderful,Thank you
Kate @ WoodBlocX
Brilliant product, fits together with ease and I can’t believe I’m saying t
Delivery as planned and notified
Excellent Thank you so much
Kate @ WoodBlocX
Lovely finished product
Very good product, easy to install with good build guidance. Finished build Looking great.
Darrel Milton in Leighton Buzzard
Wonderful Thank you for your feedback !
Kate @ WoodBlocX
Easy to order, delivery arrived as expected. Instructions easy to follow. Looks OK.
Ian Blessley
Thank you
Kate @ WoodBlocX
We had bought from them before 9yrs ago. Their service was excellent then and it still is. Our delivery arrived 3 days earlier than forecast so I had the raised bed made and filled before the kit should have been delivered.
Roger Smith in Southampton
Thank you for your lovely feedback.
Kate @ WoodBlocX
Missing parts!
Would have been a 5 but some parts were missing from delivery and took four days for parcel force to get them to me
David Carter
Thank you for your feedback , we are sorry for the delay to your delivery regarding your missing item but I am happy that it is now corrected
Kate @ WoodBlocX
First Class
Excellent service and product First class all round.
steven rivans
Superb Thank you !
Kate @ WoodBlocX
Excellent product
Really like the quality and look of this product.
Philip Holmes
Excellent Thank you so much!
Kate @ WoodBlocX
Great experience
Excellent as always. This is the fourth time I have placed orders and no issues. Being able to talk to the designer this time meant I didn’t waste money or material on my recent project.
Thank you we were so happy to have helped!
Kate @ WoodBlocX
Couldn't be happier tbh
Great communication, delivery was on-time, in fact it arrived a few days before estimated and its a high quality product. Instructions are emailed in advance of delivery to allow for preparation. Couldn't be happier tbh and the Koi love their new pond!, Thank you Woodblocx
Adrian Bridges in London
Thank you ! so happy to hear
Kate @ WoodBlocX
Easy to build
I gave them a rough idea of what I wanted with a diagram and they turned that into a proper raised bed
graham harrison in leeds
Thank you, our design team was very happy to help!
Kate @ WoodBlocX
Very well designed product
Although there were several issues with the delivery, these were mostly due to the pallet delivery company and shortage of lorry drivers. This was sorted out very efficiently by woodblocx. When an item was missing, it was immediately sent by 48hr courier on the same day! Their advice was excellent and all my questions were answered promptly. The kit was very well designed and dispute an uneven lawn and the size of it, it was put up over a weekend.
Looks marvelous! Thank you for your understanding regarding your delivery and missing item
Kate @ WoodBlocX
Pleased with outcome.
Delivered on time. Clear instructions. Answered questions prior to order. Thinking about another raised bed.
Thank you, we look forward to your next order!
Kate @ WoodBlocX
Good product , good service , good price
Great Thank you for your feedback !
Kate @ WoodBlocX
Great product and service
Woodblocx are brilliant at first orders took ages to arrive but I guess this was covid related. Great product easy to build solid - is costly however but looks great. Would be good if we could buy individual pieces online too to add to the projects
Darren Carr
Thank you for your feedback please email [email protected] we would be happy to help with any additional parts
Kate @ WoodBlocX
Simply outstanding
We have now purchased two raised beds, we use them on our patio. If you want a high quality product, then be prepared to wait and buy one of these. They are outstanding, good quality and highly attractive.
You can buy cheaper in a garden centre, but they don’t look a patch on these.
Thank you for your lovely feedback and your patience so happy to hear it was worth the wait .
Kate @ WoodBlocX
Another great product from woodblocx and once again thank you
Thank you for your feedback
Kate @ WoodBlocX
We have built 2 flowers box and looks good the you.
Susan shipman
Thank you !
Kate @ WoodBlocX
Great product.
Product quality of manufacturing was of a very high precision. Detailed construction instructions were clear and easy to follow. Completed item has positive visual appearance. Communications with staff were easy, bright and welcoming.
Allan Smith
Thank you for your feedback we really appreciate it !
Kate @ WoodBlocX
Would recommend
2nd order and love the stuff, such a neat solution and enables anyone to build a raised bed
Paula McShane
Wonderful Thank you !
Kate @ WoodBlocX
Great Product, Great Staff, Slightly Let Down by Delivery Agent!
This is our 2nd and 3rd order from WoodBlocX, we modified the design during build and needed some more BlocX. Having used WoodBlocX for retaining walls in 2019, it was a no brainer to use them again for a number of raised planters, water feature surround and somewhere to hide a gas cylinder [the need for more BlocX]. The design service from WoodBlocX is great, send them your ideas and they work with you, advise you, and come up with designs. They are often busy and are accurate with delivery forecasts from a few weeks to couple of months when they are [not surprisingly] busy. The only hassle was with the delivery agent [Palletways], 2nd order went AWOL for several days, eventually turned up with a smashed pallet and then tail lift failed on the delivery truck so we got some exercise hand balling 800KG off the wagon; driver was a star helping us. 3rd order also went AWOL on the tracking system then teleported itself to Portsmouth a week later. All throughout WoodBlocX staff have been really helpful. Worth the wait as the finished garden looks great. Thank you.
Wow ! Looking fantastic thank you for your feedback and repeat business and thank you for your understanding regarding your delivery.
Kate @ WoodBlocX
Easy to use, great look!
Great product, delivery a bit slow and miscommunicated
martin racher
Thank you for your feedback we are looking into making improvements regarding delivery updates
Kate @ WoodBlocX
Great product
Great product. Looks lovely, durable and easy to install.
Kym Jarvis
easy online order
Thank you for your great review.
Lauryn @ WoodBlocX
Great product and friendly helpful service
Very helpful friendly customer service prior to purchasing. Arrived on time, well packed. Reasonably simple to install and very pleased with finished product. Would recommend
Excellent service and straightforward construction.
Excellent. This was my third purchase from WoodBlocX. Order placed on 19/08/21 with an expected delivery on 13/09/21. Contacted by Palletways 31/08/21 to say they had received delivery at warehouse and would I like an earlier delivery. Agreed delivery for afternoon of 01/09/21 (2 weeks earlier than expected) and it duly arrived on time. Very happy with result as the weather was perfect for construction.
Steve in Lincolnshire
Thank you for your great review! We are delighted that you are happy with your products.
Lauryn @ WoodBlocX
Well made raised bed
This is my 5th raised bed from woodblock, they are very well made and so easy to put together. Will be ordering another in the new year.
Deb Mills in Hilton
Thank you for your great review!
Lauryn @ WoodBlocX
Garden seat
Great service, great product, very helpful, great design ideas. They listen to your own ideas and what you want.
Thank you for your great review!
Lauryn @ WoodBlocX
Good solid build and easy to follow instructions.
Item received as shown on website and once instructions read quite easy to put together. Delivery information well communicated by Woodblock and the carrier.
Phillip Wilson
Thank you for your great review!
Lauryn @ WoodBlocX
Lovely pond but a few hiccups on the way.
There was a few problems such as a missed bag of dowels but this was resolved very fast and a bag was sent out, a mistake on the instruction form so we thought we was missing some wood, one of the design team phoned us back and explained it was a mistake on there drawing. Other than that it was delivered early and was easy to put together. The pond liner was a little tricky as doesn’t really explain how to do this, but we managed after looking on YouTube. Our pond now looks amazing.
Thank you for your great review!
Lauryn @ WoodBlocX
Fantastic
Fantastic service, got delivery after ordering within 5 days
Douglas Smith
Thank you for your great review!
Lauryn @ WoodBlocX
Great product delivered on time and good back up if you have any questions would recommend them to anyone best way is try them you won’t be disappointed
Roger Firth
Thank you for your great review!
Lauryn @ WoodBlocX
Excellent help with the design. Early delivery at the time agreed with the carrier. Clear assembly instructions and assembly straightforward. My second WoodblocX order with no problems.
Thank you for your great review!
Lauryn @ WoodBlocX
Superb product
Having searched the internet for a pleasing looking vegetable box, I found WoodBlocx, if a lady of advanced years can build them herself I feel that is a great recommendation. Simple to put together and the end product is so satisfying and pleasing to look at. Now to grow my vegetables.
Sylvia Birch in Guernsey
Thank you for your great review! We are delighted that you are happy with your products.
Lauryn @ WoodBlocX
Exemplary Service
Excellent and cheerful service with a very wide range of product to suit most needs. Prior to arrival of the blocks we received very good guides on how to build the raised beds. The blocks and accessories arrived a day early on a securely packed pallet. Could not fault any aspect of the WoodBlox service. Would definitely buy from them again.
Gordon Coombs
Thank you for your great review!
Lauryn @ WoodBlocX
Excellent technical service and accuracy of parts made assembly simple.
Arranged detiled s design to suit my requirement, kept me readily informed of progress on the design and delivery forecast, and worked with me in a most friendly manner.
The order was completed and delivered aheead of my expectations.
The instructions for my custom designed raise bed were crystal clear, and construction was completed in 2 hour, whcich was possible due to the accuracy of the wooden parts and the superb quality of the moulded pegs that hold the assemby together, to make a robust and attractive raised bed.
Thank you for your great review!
Lauryn @ WoodBlocX
End Result is Amazing ?
Highly recommend. Great service from bespoke design, communication, delivery and great fun building with my Dad. Very happy with my new raised beds and pond.
David Bales
Looks fantastic Thank you for using our design service we were very happy to help.
Kate @ WoodBlocX
Excellent product, good value for what you get.
My order arrived ahead of schedule, well packed, the delivery was great and the product has gone together very well. The custom design process was smooth and I’ve now got exactly what I envisaged. My planters are yet to be filled but I’m very pleased, and confident they will last and look good for years.
Jenny Cope in Essex
Wonderful so happy to have helped and well done with the build.
Kate @ WoodBlocX
Excellent value
This is the second time I have purchased a pond and as with the first one, I am very pleased with the quality and the price
colin sandom
Average experience, many aspects could be better
Could have done better by ensuring the order was complete prior to shipping and ensuring delivery details were accurate. The pallet arrived the day after I was told it would.
What went well.. the missing pieces were shipped quickly once I contacted them. No good will gesture offered dispute the significant inconvenience caused
Excellent service
Excellent despite the frought conditions we are all living under. Well done to all.
Mark Temple in South Wales
Gaps and movement since filling with water
Received our pond and assembled the same day.
Excellent product and customer service
Excellent service and good quality easy to assemble products. Extremely helpful when I telephoned to request a few additional items that I needed to complete the project, with my request being dealt with very quickly and efficiently.
Andrew Lamb in Chadderton, Oldham.
An excellent product with clear advice throughout the ordering process and which continued after delivery and during construction. Would definitely recommend WoodBlocX.
Excellent Customer Service
Good Quality Product - Problem With a Damaged Part Dealt with Quickly & Effectively-Excellent Customer Service
Geoffrey Hatton
Good, but could be better.
Ordering a delivery were fine. The delivery man was very helpful. When we unpacked the blocks we found that one or two of them had splits in them - not major enough to mean that they couldn't be used. The finish of the blocks was not what you see on the videos - they are a bit more rustic than they appear to be in the promotional material. All of this is cosmetic, and wasn't an issue for us, but just be aware.
However, when I came to put the structure together I found that some of the holes had been drilled at a slight angle to the edge, so that when you came to put the blocks together, they didn't fit straight. The end of one block would be at slight angle to the next, and the edge would protrude slightly proud when assembled. Once assembled it looks okay, as long as you don't look too closely. Also, be aware that the top rails warp to some extent, and have to be hammered into place, again with considerable force. One had bent so much that when I hammered it on, it cracked the end dowel, but I was able to cover that up with the next one.
The dowels are the clever part. They not only connect the blocks, but they also connect vertically to add strength. They are easy to use, and simple to cut with the pipe cutter I purchased at the same time. That part worked really well.
Once assembled, the structure is solid and looks pretty good. The last of the top rails wouldn't fit without cutting a piece off, which I did, and another has left a gap where the joint is. If I'd been able to swap those rails over then it would probably look better, but you don't find that out until you've built it. You can't remove the rails once fitted, they are solidly attached.
Overall, I am satisfied that it has done the job I expected it to do. It's a great concept. With a bit more accurate drilling it could have been easier to assemble, but it's okay if you are prepared to make adjustments when you have to.
Great product!!
Great service,really good looking wooden raised bed,easy to build.Highly recommended!
Gosia Tameczka
Excellent company to deal with
Excellent company to deal with. Good communication and great product
Janice Guild
Great no nonsense service
Keith Roughley
Great product
Excellent service, quality as normal. Built loads of these on two properties also pleased with the results
Richard Elborough
Brilliant product. Easy to assemble. Looks great too.
I bought 6 raised beds so it was a large order. It was expertly packed and all correct. It's a superb product with clear assembly instructions.
Tom Johnstone in Aberdeenshire
Good all round performance especially from your office staff
Yes on this performance.
Mike Andrews
Excellent service with a great product!
Easy ordering transaction & great customer service. Information supplied very clear.
Great idea :)
Julie Warren
Clear instructions. Efficient delivry. Good materials and design. This was our third order - that speaks for itself.
John Garvie
Very professional company to deal with.
Excellent design and easy drawing to follow when completing the build.
Prompt delivery
My second order, very pleased
?
Excellent friendly service and great product, easy to put together
Would definitely recommend this company tang them a number of times with queries before order arrived (delivery, about possible liners, filling of contents etc) all enquiries dealt with professionally and promptly. Very happy with the service and product.
Jill Breeze in Devon
Excellent product and excellent customer service.
A lovely looking and good quality product. Delivered a week earlier than they had said.
Robin Moyser
Very difficult cutting top layer of dowels. Provide right size please.
Although I'd asked for delivery on a date in late August you dispatched it in early August when I was on holiday. It was difficult contacting anyone to hold the delivery until I was home.
Gillian Tuck
WoodblocX Pond was exactly what we where looking for and so much fun.
Excellent service my WoodblocX pond arrived on time everything was well wrapped up and strapped to the pallet, once we got it unpacked we checked to make sure that everthing was there and it was with a few extra blocks and dowles and metal angle plates.
everything was ready in the garden so we got stuck in straight away, we laid a bed of sand about 2-3 inches deep for the blocks to sit on and then began to put the first layer down as per the instructions provided making sure that they where all level.
The first layer is a little bit time cosuming checking that the blocks are level but once done the rest is very straight forword and the instructions are easy to follow.
My wife is very happy with her new fish pond and so are her fish as you can see from the photos.
I will definitely recommend WoodblocX if you are looking to transform your garden front of back don't just take my word for it go take a look at there website they have lots of good ideas already for garden do overs.
We are not quite finished yet, I will update once I have finished it.
Alex Clancy in Lincolnshire
Excellent product and setvice
Our second order. Both easy to assemble and great quality. Delivery also really good. Looks great and will recommend.
Peter Morris
Use WoodBlockX to create the perfect custom Raised Bed
The WoodBlockX system is really good to enable you to create the perfect raised bed that you are looking for. It is quick and easy to put together and the company’s advice to ensure that you have a level base is spot on. The built structure is very sturdy.
Allan Stevens
Excellent- as usual
Arrived on time. Easy to build (my fourth raised bed from them), blend s in well with a nice natural look, and good value.
This was the second made to measure raised bed I ordered. Both delivered within the timescale provided when the order was placed and fairly easy for a someone who is not a DIY expert
Completely satisfied with the service and the product
My order delivered on time and complete.
Delivery was as promised. Assembly instructions were detailed with both text and illustrations, and were readily understood. All components fitted accurately and assembly was straightforward. The end product was just what we were hoping for and has been much admired.
Robert Adamson in Cupar
Not arrived
Still not arrived, I have emails telling me it is on its way and should have been delivered but unfortunately still no sign of it
Allyson Macdonald
Great product great service
Arrived 10 days earlier than originally told. As always an excellent product that looks amazing in my new planned garden.
Yvonne Stoneham
Thank you for your wonderful comments, we really appreciate your feedback!
Lian @ WoodBlocX
Excellent service, quality product
Service was excellent from the design of our pond, answering questions, placing the order, delivery notification and delivery. All went to plan and happy with the quality and looks good and fish are happy!
Sue White in Frinton on Sea
Thank you so much for your review, we really appreciate your comments!
Lian @ WoodBlocX
Good quality product with friendly, efficient customer service.
Very happy with the customer service. The initial contact I made was quickly dealt with, a suitable bespoke design agreed upon and easy ordering.
The pallet delivery company didn't deliver on the day that was emailed to me which wasted a day at home off work. They later contacted me by voice and another date agreed which was adhered too. Would have been 5 stars but I ordered a dowel cutter as well but the one supplied was total rubbish and looked nothing like the one pictured on their site. Should have been refunded really as I had to purchase one myself off Amazon to complete the build. I did notify them but no refund offered.
Gavin Robertson in W Sussex
An excellent service.
Ordering was easy and a potential delivery date was given at the time of order. There were follow up emails and confirmation of the delivery date prior to its arrival. Everything arrived on schedule and was easy to build.
Wonderful! Thank you for your great feedback!
Lauryn @ WoodBlocX
Easy to install, nice
The installation was as easy as stated. Very nice, I painted it with a different colour and looks perfect. Watering the plants, despite placing a protective material inside it there is a leak which stains it from the outside - but I think this is inevitable
Thank you for your great feedback!
Lauryn @ WoodBlocX
Good service. Expensive but quality. No discount codes or NHS accepted
Good service. Expensive with no discounts accepted.
Straight forward construction with explicit instructions. Delivery times were longer than I had anticipated but now it’s built it was worth the wait. I think the holes in the metal angle plates should be slightly bigger to give a little more clearance.
Thank you for your patience with the delivery and for your great feedback!
Lauryn @ WoodBlocX
From start to finish everything went so smoothly. I have now had 2 raised beds from this company and both have fulfilled my expectations and beyond. The company is helpful the product is superb and delivery occurred exactly as expected. Would not hesitate to purchase again from this company or to recommend them to others.
Wonderful! Thank you for your great feedback!
Lauryn @ WoodBlocX
Brilliant product
Brilliant product and so easy to put together without having to get someone in to do it for me.
Thank you for your great feedback!
Lauryn @ WoodBlocX
Astonishingly easy!
Although delivery lead time seemed a bit long, it was worth the wait! Installation instructions were very clear and the product (planter) very robust. I have used WoodblocX in the past and can confidently recommend them.
Mike Roe
Thank you for your patience with the delivery and for such great feedback!
Lauryn @ WoodBlocX
Very pleased with the product and customer service
It was easy to order online the exact sizes I wanted for my raised planters and the assembly instructions were very clear.
The product met my expectations and the delivery included some spare components.
I also found Woodblox quick and easy to contact by telephone and received very helpful advice on lining the planters.
David Y in London
Wonderful! Thank you for such great feedback.
Lauryn @ WoodBlocX
Excellent service - Love my raised bed
The service I received was excellent, delivery was on time, and as I had to adapt the size of the raised bed I contacted Woodblocx and they kindly sent a truck to pick up all the unused blocks and parts and I was refunded for them.
I have recommended Woodblocx to my friends who all love mine.
Kay Bright in Dagenham, Essex
Wonderful! Thank you for such great feedback.
Lauryn @ WoodBlocX
Stylish and quality product
Great products, delivered exactly as advised, easy to assemble and very smart appearance once in place
Graham Tulloch in Somerset
Thank you for your great feedback!
Lauryn @ WoodBlocX
Great product and service.
Really pleased with the product and customer service. Initially, the dowel cutter was missing from our order, but this was very quickly rectified and a replacement sent out priority post. The product itself is of a very good standard and looks great. I didn’t find it as easy to put together as the videos on the website, but that was mainly because our garden isn’t level and so it took a lot of time to get it as it needs to be for the blocks. I’ll definitely spend more time trying to make things level before buying our next set!
K Furness
Good service
It was a longer wait than I'd hoped (due to Covid) but it was worth waiting for.
Thank you for your patience with the delivery and for your great feedback!
Lauryn @ WoodBlocX
This is exactly what I needed as I cannot bend to long as a result of an ac
Delivery was as expected. The men who delivered it was very kind. Thank you to all at woodblocks,
Barbara Doughty
Thank you for your great feedback!
Lauryn @ WoodBlocX
Really good product. Really read the instructions & refer as you go along
The raised bed looks lovely now its built. Big tip - Don't just read the instructions - they are there for a reason......oops, but easily sorted. Now thinking of what to plant & what other items we can have.
Thank you ! Happy planting when the time comes.
Kate @ WoodBlocX
Nice Company to deal with.
The company service is very good. Friendly helpful staff. Unfortunately, had to wait several weeks for my raise bed due to Covid/Brexit.
Mrs C in Birmingham
Our lead times are longer due to very high demand so we really do appreciate your patience.
Kate @ WoodBlocX
Excellent service and product
Wendy Bates
Wonderful Thank you .
Kate @ WoodBlocX
This is a great product.
Many thanks
David Hallam
Wonderful ! Thank you for your feedback.
Kate @ WoodBlocX
Service and correspondence was excellent. The raised bed was delivered on time and with clear instructions was very straightforward to put together. We’re now enjoying lettuce,carrots and runner beans all grown in the raised bed!
Wonderful ! Thank you so much for your feedback.
Kate @ WoodBlocX
Great Product
Whilst delivery was a little slow, the product is excellent quality and very easy to assemble.
Simon Moon
Thank you for your patience with your delivery, we really appreciate your great feedback!
Lauryn @ WoodBlocX
Very good product - very satisfied customer.
Internet presentation of products was excellent which gave confidence to proceed to an order. The order was dealt with efficiently and the product was received a week earlier than originally planned. The construction instructions were really helpful and I (with my limited experience) was able to construct the planter in an afternoon with no problems. More than satisfied. Hope to use your products again. Many thanks.
Paul Evans in St Davids, Pembrokeshire.
Wonderful! Thank you for your great feedback.
Lauryn @ WoodBlocX
Delay in delivery blamed on Covid and Brexit. I did not understand that.
All the pieces were delivered, including a tool that was not mentioned in the assembly instructions, which I did not find until i was tidying up.
Ken Wilson in Milton Keynes
Thank you for your feedback. Across the UK there is a national shortfall on HGV drivers having an impact on longer delivery times, we appreciate your patience on this matter.
Kate @ WoodBlocX
Great product, great communication , great service
Great product, great communication , great service
Wonderful! Thank you for your great feedback.
Lauryn @ WoodBlocX
The design service was fantastic and met my design requirements exactly . Ordering was simple and the build was effortless with assembly instructions. Fantastic product that adds a focal point to my garden.
Thank you for a great review! We really appreciate your feedback.
Lauryn @ WoodBlocX
Brilliant product. So easy to assemble.
Brilliant service from start to finish. Product is well-made and very easy to put together. Recommend buying the dowel cutter - saves a great deal of time.
Wonderful! Thank you for your great feedback.
Lauryn @ WoodBlocX
The planning through to delivery was great.
Nigel Searby
Thank you for your great feedback!
Lauryn @ WoodBlocX
Arrived on time and easy to assemble. Looks great
Andrew Coker
Thank you for your great feedback!
Lauryn @ WoodBlocX
Good service delivered on time, Excellent product, looks brilliant.
Sandra Talbot
Wonderful! Thank you for your great feedback.
Lauryn @ WoodBlocX
As simple as 'Lego' plus a bit more wellie!
Everything was great, clear instructions, sound product and would have merited 5 stars if you had not sent (and I paid for) enough pond liner for a swimming pool and not a tiny pond.
Thank you for your feedback we will certainly look into this so thank you.
Kate @ WoodBlocX
Easy to build
Yes I would recommend WoodBlocx to anyone, the designer was happy to change the design that I gave him in the first instance, delivery was good
graham harrison in leeds
Wonderful! Thank you for your great feedback.
Lauryn @ WoodBlocX
Raised bed
Love my raised flower bed, easy to construct, had some missing parts but arrived within days after contacting company. Excellent purchase.
Biddy
Wonderful! The bed is looking great, thank you for your feedback.
Lauryn @ WoodBlocX
I have used Woodblox products over anumber of years and havealways found them to be highly professional and efficient
Peter Roy
Thank you for your feedback and return custom!
Kate @ WoodBlocX
Great product
Great product , well
Made with clear instructions on assembly , this is ours second woodblocx purchase
steven francis
Superb Thank you for your second order !
Kate @ WoodBlocX
Very easy to construct. Looks great, as expected. As a bonus it was delivered a week early. Have plans to modernise the garden over the next couple of years and will be ordering more raised beds.
Donald Jamieson
Thank you for your feedback, we look forward to helping you again when the time comes!
Kate @ WoodBlocX
Fitted the area where it was required many people have commented on the look.
Diane mills
How wonderful Thank you !
Kate @ WoodBlocX
Great job!
Really helpful re sizes and options.
All arrived when promised.
Kit was in good order.
Stuart Whittaker
Wonderful Thank you !
Kate @ WoodBlocX
Excellent quality product, good customer service
We are very pleased with our raised bed. it is excellent quality and the service we had was really good.
Sara Allen
Thank you very much ! We were happy to have helped with your design
Kate @ WoodBlocX
Excellent raised bed
Arrived as described. Easy to assemble. Great quality product.
Nicky in Herefordshire
Excellent Thank you !
Kate @ WoodBlocX
Satisfied customer
The product was delivered when requested. It's necessary to carefully and exactly follow the build instructions. The extra wood and plastic dowels were not needed, but good that they were included.
Anthony Miles-Prouten
Thank you !
Kate @ WoodBlocX
Pleased with my purchase
Very efficient ordering service and delivered on time. Well wrapped and came with clear instructions.
Thank you for your great feedback!
Lauryn @ WoodBlocX
Good and effient
robin jimenez
Thank you for feedback
Kate @ WoodBlocX
Repeat order
Reliable delivery of a high quality product. My second experience was every bit as good as the first, and it is likely I will place a third order this winter.
Thank you for your feedback and beautiful Photos, we look forward to your third order
Kate @ WoodBlocX
Let down by delivery. Product is excellent.
Because the last part of the delivery was over gravel I’d arranged help for the agreed delivery day. They delivered early so no help available. Shared drive was blocked with pallet resulting in disgruntled neighbours and a strained back.
Worth waiting for....
Yes we had to wait a while for delivery but it arrived when they said it would so can't really complain
Andrew Salisbury
Thank you for your patience we are so happy to hear it was worth the wait
Kate @ WoodBlocX
Great
Everything was as described and they cope with delivery issues really well.
Christine Storey
Thank you we really appreciate your feedback and understanding
Kate @ WoodBlocX
Great product once you get the hang of assembly!
The product itself is great and has been commented on positively during Open Garden days throughout the summer. Ordering and delivery were simple and straightforward. What was disappointing was that removing a layer from a standard product resulted in changing delivery from 2 - 3 days to 6 weeks.
Thank you for your feedback!
Lauryn @ WoodBlocX
They provided a design that met my requirements.
They provided a one off design for a garden retaining wall - I gave them the desired dimensions that I wanted and after a couple minor adjustments they produced a wall that met my requirements. The blocks arrived when they said they would.
Victor Boarer
Thank you very much for your feedback and order our design team was very happy to have helped!
Kate @ WoodBlocX
Fantastic, professional service from the Woodblocx team. I requested a bespoke design and was provided with a prompt design submission to consider. When the order arrived, it was really easy to follow the build instructions. The finished product looks brilliant!
Iona Maclean in Winchester
Excellent Thank you for your feedback we were so happy to have helped and delighted to hear that you found the construction so easy!
Kate @ WoodBlocX
Good design
Very happy with it, went together as advised information.How to construct it easy to follow.and looked just as we expected.
Susan Sainsbury
Wonderful ! Thank you so much for your feedback and order
Kate @ WoodBlocX
Quick response to a special order, items despatched and arrived quickly.
Thank you very much we were happy to have helped!
Kate @ WoodBlocX
excellent service amazing product easy assembly
I would recommend them to a friend, as the product is excellent, it is a bit more expensive but makes up with the quality.
patricia pasfield in Daventry Northants
Thank you !
Kate @ WoodBlocX
Superb product!
Excellent service....delivered a littler later than anticipated but they kept me up to date and when it arrived is was well packed and easy to transport
Thank you for your feedback and thank you for your understanding!
Kate @ WoodBlocX
Excellent product, looks solid, feels solid.
Far better than the rotten old one it replaced.
Thank you here's to many happy years with your purchase!
Kate @ WoodBlocX
So easy to order and all arrived exactly as advised. Very easy to install.
Very easy to order and excellent help there if required. Instructions so easy to follow giving a brilliant looking addition to our garden. Would use again and would certainly recommend to friends and family. Perfect product doing a perfect job - thank you.
Thank you very much for your lovely feedback ! We are delighted!
Kate @ WoodBlocX
Excellent product. No complaints. Nice people deal with.
Happy with the finished planter. Delivery was fine but quite a wait from ordering to arrival.
Thank you for your patience but delighted it was worth the wait!
Kate @ WoodBlocX
What a fantastic system very well designed strong construction with all the instructions. It was a pleasure to build and looks great.
Alan Shand
Wonderful ! Thank you for your feedback and custom !
Kate @ WoodBlocX
Lego for gardeners
Kept us informed. Upfront about delivery dates. Good instructions. Helpful when we rang for clarification of something that should have been obvious to us. We only discovered our garden sloped slightly after we had started assembling so maybe some advice re using a spirit level on a plank before starting any work would be useful although they do keep emphasising need for it to be level. End result is great
Thank you for your feedback! We are always happy to help with any questions!
Kate @ WoodBlocX
Excellent - highly recommended
Excellent products - had a pond and a planter- both easy to assemble and look great.
They look fantastic! Thank you
Kate @ WoodBlocX
Everything went very well.. Delivered on time and placed exactly where I wanted it. Very pleased with the raised bed. Easy to construct and looks good.
Lynne Crick
Thank you for your feedback and photo all Beautifully planted!
Kate @ WoodBlocX
Excellent service. Excellent priduct
Excellent service. Excellent product.
Wonderful ! Thank you
Kate @ WoodBlocX
Excelent product
Everything was there even bits I had not thought of, once started it went up so easily.
I am now thinking of doing more beds.
Thank you! We look forward to your next order!
Kate @ WoodBlocX
Good clear instructions my installation went to plan
Provided clear information and met my project design requirements. All the tools needed were provided and the wood blocks were easy to handle.
Thank you ! Our design team was very happy to have helped!
Kate @ WoodBlocX
Excellent customer service and support
Excellent customer service and support when problem arose. Highly recommended.
Thank you ! We were very happy to have helped!
Kate @ WoodBlocX
WoodBlocs Good but with some problems.
The service was good, the two deep beds arrived promptly and now look as I expected them to. The drilling of the individual blocks was not so good. I had to find a drill to fit and finish some holes off to get the dowels to go in. It is possible to get things in the wrong place - no instruction sheet included and the video not specific enough
Frank in Shrewsbury
Thank you for your feedback! Our customer support team would have been very happy to help with this issue and resend parts to you, as well as resend instructions that are previously emailed. Please let our team know if you require any further assistance [email protected]
Kate @ WoodBlocX
Happy Customer thank you
Website advice was excellent, ordering was straightforward and the communication was good. I advised Woodblocx that the carter's information could be misleading and the response was good. Construction went very smoothly, flower bed looks to be of great quality and appearance.
Polly Elder in Epsom
Thank you we appreciate your feedback !
Kate @ WoodBlocX
Great product
A lot of after sales service.
Quality product that looks good in our garden
Thank you we were very happy to have helped!
Kate @ WoodBlocX
Good but expensive product but completely hopeless delivery
Promised delivery dates were given - I waited in but no one delivered over 4 days
John Keayes in Warwickshire
Thank you for your feedback - Our customer support team has been previously been in touch - We do apologise again for the delay to your delivery due to the national shortfall of drivers we experience some delays out of our control and a refund for this delay has been issued please let our team know on [email protected] if we can help with anything further.
Kate @ WoodBlocX
Very good service
Steve Makowski
Superb Thank you !
Kate @ WoodBlocX
Great quality build and configured to fit our space perfectly.
Price, delivery and quality of product all top notch.
Neil Gibson in Edinburgh
Excellent Thank you for your purchase!
Kate @ WoodBlocX
Excellent service
The planning process was excellent and when I needed extra blocks at short notice they really cam through for me.
Thank you ! Excellent we were so happy to have helped!
Kate @ WoodBlocX
A lovely rustic looking planter. We had a bbq and everyone commented on it
Would definitely buy again. In fact I'm planning on a corner feature for next year
William Williams
Lovely Thank you we look forward to your next order!
Kate @ WoodBlocX
great looking
solid and secure. look really nice and very presentable. easy to put together and look they will last for years
Thank you for your feedback!
Lauryn @ WoodBlocX
Great service
Great design service , delivered on date and easy to construct. This is my 2nd kit from Woodblocx , been extremely pleased with both.
Lucien McQueen
Thank you for your feedback!
Lauryn @ WoodBlocX
Superb product and excellent quality and so easy to assemble.
Superb product and excellent quality. So easy to put together. Ordered 3 raised beds for the bowls club, in memory of my dad. Everyone at the club have commented about how stylist they are and how nice they look. Initially made an error on the sizes when first placing the order, but a quick phone call to customer services and it was sorted quickly and easily. Also arrived 2 weeks early than originally indicated but we were informed well in advance of delivery. Highly recommend WoodBlocX if you're looking for ways to improve your garden - they will even help you with the design if you are looking for something bespoke.
Ian P in Bath
Wonderful! Thank you for your great feedback!
Lauryn @ WoodBlocX
a new flower bed in a short time
I love the system, the order did exactly what it said it would. It was easy to assemble and looks great
Veronica Shirley in Stoke on Trent
Thank you for your great feedback!
Lauryn @ WoodBlocX
Absolutely love our new raised bed, the instructions were clear and easy to follow. The vegetables are growing fast and we cannot wait to taste our first crop!
Angela Smith
Thank you for your great feedback!
Lauryn @ WoodBlocX
Timing and delivery
Yes, I would buy from them again
Thank you for your feedback!
Lauryn @ WoodBlocX
Excellent service, well communicated
Excellent service. Extremely prompt in proviiding a missing piece
Lots of designs to choose from & prompt attention on ordering. Clear instructions for construction. However, delivered a day early as individual pieces so could only assume it was all there. Very straightforward to construct & looks good in situ.
Chris in Chelmsford
Great focal points in my garden
Delivery was on time and very helpful person delivering the packages.
Regards ponds id point out the importance of placing the large pins at the base. I built mine on a level hard surface. But have noticed the weight of the water bowing the sides slightly.
Regarding the planter mine had 5 compartments. 3 large 1 small 1 large.
I think it would have been better if the smaller one was in the centre 2 large 1 small 2 large.
The separating walls in the centre it would have been nice to have a top for them. Rather than just leaving the separators exposed with holes in.
All that aside im pleased with them and have had good comments about them.
Terry Winter in Oxford
Excellent service from WoodblocX
I purchased a pond kit. Purchase was easy, there was a bit of a delay of about two months between purchase and delivery but that was fine, it was made clear when I placed the order. I received notification when the order was dispatched and another of the expected delivery date. There was a bit of a problem then as the order did not arrive on that date and the delivery company's information page wasn't very helpful. I contacted WoodblocX by email and they were very quick to respond and very helpful and apologetic though this wasn't their fault as once the order had left their place it was down to the delivery company to deliver as promised. Anyway, the order did arrive albeit a week late and the wrapping was quite damaged but the kit and pond liner were absolutely fine. The people who were helping me at WoodblocX were really great. We had previously had a delivery of four raised bed kits which had arrived without any issues and despite the problem I experienced with the delivery this time, I wouldn't hesitate to order from WoodblocX again. The pond kit was very easy to construct, the only other thing I will mention is that the instructions did not include anything about how to fit the liner - but I watched a video on youtube which showed how to do it effectively and it was very easy to complete the build. Very happy with my raised pond now.
Jay O in Cornwall
Fab product
Impressed by the quality of the product and how easy it was to build - 4 hours to build 2 beds from scratch
Simple straightforward ordering
The raised bed arrived on time and was of good quality.
It arrived on time and communication was good.
Excellent
Very please with the whole order process and the finished project.
Stephen Noy
Excellent service with prompt delivery. Great customer service and always willing to help
Definitely recommend. Delivered exactly when advised, clear instructions and easy to put together. Worth taking your time on the first couple of layers. We bought a bench and two raised beds and they have made such a difference to our small garden.
Excellent product and looks superb in the garden. Fantastic service and delivery. Would highly recommend
The wood looks like it's been left out in the rain for a very long time, with green mould coming through the wood, it looks nothing like on the ads.
The service from the customer service was excellent, but overall not worth the money
Wonderful service and prompt delivery
Problem sorted swiftly, wonderful service and prompt response from customer service.
Top quality easy to build very good and easy to follow instructions
John Fenton
Excellent
Excellent service and quality product
Paul Tidey
Dissappointed
One of the pieces was not drilled in the correct place and one piece was split resulting in me have to glue and screw the split piece and redrill the other
Quick and easy to build with clear instructions.
Web site easy to use, with plenty of information. Extensive choice of planters and other builds. Enjoyed the videos showing how to build various projects, gave confidence as to how easy the process was.
Trevor Smith in Leeds, Yorkshire.
Excellent Product
Excellent product, easy to install and now full of growing vegetables!
Colin Cook
Excellent.
Not the cheapest option but a very sturdy product and so easy to put together. First season of veg and so far, so good!
What a beautiful product
Delivered when advised, not he normal 5 days but covid delayed it, delivery service was excellent
Delivered on time
A straight forward website that was easy to use
I bought a series of raised bed kits. The website was very straight forward to use and provided a surprising degree of flexibility with the design. At the time of placing an order an estimated fulfillment date was given which was met. I called to clarify some details and the staff member on the other end was knowledgeable and very helpful.
D Willis in Norfolk
Second purchase
This is our second purchase of woodblocx. We love them. Good quality and easy to put together. Only thought is that there could be more help offered on measuring up.
Excellent planter
Brilliant, all delivered when stated, nothing missing easy to assemble
Brilliant products!
I love WoodBlocX products, they're easy to assemble and last for years. They're also ideal for awkward corners because they can be custom-made. This is our second raised bed because we're so happy with the first.
Val Bradley
Excellent product,
I would definitely recommend this product. Excellent service, very knowledgeable helpful staff. Delivery arrived on time. Very pleased.
Alison O'Reilly in Colchester, Essex.
Great Service
Fantastic service, very helpful when designing what we required.
Chris Russam
Helpful and excellent service
WoodBlocX’s design service were very helpful and accurately interpreted our requirements. The CAD diagrams were very helpful, both to understand the design and during construction. The blocks were delivered on the day they said too! Assembly was easy but took a little while to do. You do need a strong wrist for the mallet! I recommend purchasing the toolkit too. The plastic pipe cutter is well worth it alone! And it came in handy later for some DIY! Altogether a good experience.
John Merrill in Horncastle
Great product and excellent service from WoodBlocX staff
WoodBlocX were very Helpful and answered any queries promptly. The product met my expectations and is now installed in the garden and has been admired by many. Due to topography of the garden I had to modify the raised beds , but this was no problem. The curved retaining wall came out particularly well
Very pleased! May get more....
We are very pleased! The planter and retaining walls smarten the garden nicely. We have had nice comments from visitors too.
Surveying levels was crucial (just some stakes, string, a spirit level, and a note book - nothing too advanced), and I worked with their excellent design service to ensure the build-up was properly considered. I was very impressed overall with the design of the individual components and the engineering concept. Assembly documentation was very clear.
My observations are minor. There were quite a few timber parts left over, so I was able to go 'off-piste' a bit with some trivial design changes. The dowels I had could be unscrewed. The lower grip section turns out to be a shallow thread - and my largest flat-bladed screwdriver happened to fit the internal square receptacle. The doom-laden instructions about prising and sawing might be outdated. I purchased their dowel cutter as I had a lot to do. I now have a quantity of dowel offcuts (removed to fit the capping) to re-purpose.....maybe pot stands.
There was only one niggle. There was no packing note with the delivery, and one hadn't been emailed in advance. I had to work out which part belonged to which of the three sections of the project design as I was unpacking the pallet. One was provided on request, but that was after the event. The left-over (spare?) parts were not listed - so it was not clear if this was intentional or if I had inherited parts of someone else's delivery.
Once this project has bedded-in, I may find an excuse to get some more planters (next year).
Dave Evenden in ROMSEY
Spectacular centre piece
This unit was easy to build after studying the instructions for a while. The design has attracted a lot of good comments from our neighbours.
Delivered what I ordered on time
Delivered what I ordered on time
Stewart Roberts in Hampshire
Great product
Delivery time was quite long but this was well publicised on the website and customer service was good about chasing our order when it didn’t arrive on time and notifying me where it was. Just let down a little by the carrier not delivering on time, which was not WoodblocX’s fault. I did feel that a notification of the delay in delivery would have been helpful rather than me having to contact them to notify that it hadn’t arrived which they knew nothing about. Need better communication with the carrier I think.
Sue Joyce in Grove, Wantage
Great product, thoroughly recommend!
Great product, delivered on time and well packaged. Easy to assemble with good instructions.
David Carter in Ashford
Excellent product and company
Delivery was excellent as was the product.
Nicholas Howard
Excellent idea and looks really good. The blocks easily went together and didn’t take much time at all. Really pleased although we are starting to notice some bowing of the side walls which is a bit concerning?
Good delivery service and clear instructions
Good product
I am very pleased with the products, how they went together and how they look. I will be ordering another shortly. I have given 4 rather than 5 stars, only because there was a slight glitch with the components, and the wrong blocks were sent for one of the beds, unfortunately the one I had started to assemble. However, the after sales service was very swift and helpful and the replacement blocks arrived quickly, so I was only delayed a couple of days. My advice to anyone ordering is to check the components on arrival (I waited several days) and let Woodblocx know immediately if anything is missing. My other piece of advice is to read the instructions carefully. It's easy to put blocks in the wrong side up, but even easier when you put them in the right way!
George in Oban
So good, we bought another one
Excellent product. Easy to construct, and looks great when finished. We bought one raised bed last year and were so pleased with it we have bought a second one.
Robert Ovens
Ideal as a raised veggie bed
Our raised planter was delivered at the specified time by a very friendly, helpful driver
Delivery on time and placed where requested. Getting first layer completely level is very important, as I was placing mine either side of my drive I did ha e a few problems as my drive was not as level as I thought it was. Looks really good now they are up and have had quite a lot of interest from neighbours and passersby. I would recommend this product but strongly advise getting everything really level.
JUNE ROBSON in Crawley, West Sussex
Professional service
Quick response and very helpful when I asked a few questions on the construction side of things.
Rebecca Neale
Replacement Raised Bed
The whole WoodBloc’s experience was very positive, everything was covered and the project went along relatively hassle free. Customer service was excellent from my point of view and dealt with my enquiries speedily and without any difficulties, would not hesitate to use them again in the future and therefore I can thoroughly recommend them.
The product is great and works well. It is easy to install.
The issue is delivery - I was noted as a priority customer (the delivery was late) and I contacted Woodblock NO REPLY - when delivery was finally here I was phones at work and came home early only to find the package left on the road. This is not good enough really.
John Wood
friendly and helpful
Easy to build, fantastic addition to any garden
Absolutely brilliant. We ordered a pond which was delivered on time by a friendly, helpful man. The build itself was so simple and straightforward we got it all done in a day and most of that time was spent levelling the ground we wanted to place it on. Would happily recommend this company and will definitely be buying from them again.
No problems
Paul Boyce in Scotland
Excellent product and service
Kept us informed of progress all the way through to delivery.
Neil Howells
Highly Recommended Company
Good communication.
Robert Rushton in Stoke-on-Trent
Very helpful service and fantastic raised beds.
I was offered lots of help sorting out delivery and the product looks great. Thank you.
Kept informed throughout. Lovely item causing many comments as folks watched it being put together. I am delighted with the quality and service. Highly recommend ?
delivery of the small raised bed was on time and the bed went together without difficulty. Thanks
Francis Midmer
Looking at my box now it is up and running looks good
Susan Shipman
Raised Bed with WoodBlocX
Very good service from choosing to delivery of the materials.Assembling the raised bed was strait forward.
NIRANJAN PATEL in Wembley
Excellent customer service
I am very happy with it. The neighbours have said how lovely it looks as it is in my front garden and they as well as some friends have asked where it was from.
My kit was missing some blocks which was annoying so I pinging off an email and as it was a Sunday I thought I would have to wait a while but the missing parts were despatched on the Sunday within a very short time. I had the parts within a few days so I can’t fault that kind of customer service.
Product is excellent. Delivery on time and helpful. Relatively easy to put together.
David MacDonald
Woodblock Pond
Nice product, easy to build, great instructions and good service
Steve Braddick
Built in no time looks great
Yes was great
Yes very helpfull , had 2 issues 1) Delivery when came hole in packing, but nothing was missing and was told by admin team anything missing they would send replacement straight away, but nothing was. 2) Liner (Pond construction) leaked , so offered total refund although i had sourced a smaller less expensive one
Glenn Miller
They were excellent from start to finish always returned my calls in a timely manner found solutions to some specific problems and even dealt directly with the French carrier when there was a delay in the final mile delivery. Quite brilliant and for the record I have recommended them to at least two of my friends here in France.
Phil Newstead in Fougerolles Du Plessis France
Excellent product and service
From the start I was kept up to date with design and delivery. They are really straightforward to put together following the colour coding for how the blocks go together. Excellent replacement service as well for a few missing parts. They look great!
It is a good product, does what it says on the tin. I have really good vegetables now, mangetout tonight.
Quality doesn’t lie
Service delivery from initial contact to delivery of product excellent, communication, information is part of the strength of this company
Have used them previously but would add that they have moved on from very good to excellent
Good quality, well thought out
The product is of the best quality, well thought out and looks fantastic. Priced against simply buying the wood, its still compatable
I think this product is of good quality this was my 5th purchase ,of a raised bed .now picking my first veg crop .peas carrots lettuce carrots & radishes. Very Happy .
Kathleen Camp in Norwich
Design service was amazing, easy to build, looks great!
Design service just fabulous and we were able to tweak and change until it was perfectly suited to our outdoor space. Brilliant quality, nice and easy to build, although printed instructions would have been helpful but weren't provided due to covid. Looks amazing in our garden, couldn't recommend highly enough.
Very pleased
The delivery was on time as planned. Once I found the instructions, building the planters was not difficult (although hard work because they are large!). Finished, they look very good and will be planted up shortly.
Excellent
Brilliant product and service
kraig harkins in Holywell
Easy to install and put together. Would highly recommend
Friendly, reliable service. Project arrived on time as expected. It was extremely easy to build and quick to plant up and become an integral part of the garden. 1 piece of capping was cut incorrectly and 2 days later was replaced by the correct piece with no trouble contacting woodblocx. Would highly recommend and am trying to decide if I can accommodate another flower bed in the garden.
Did not send the correct number of pieces, but very efficient at rectifying this.
Great service yet again
Excellent service again for my second order with them. Order arrived slightly ahead of the proposed delivery date and once again everything literally fell into place. Would have no problem recommending Woodblox to anyone planning a garden makeover
Anthony Ellis in Immingham
Easy to build, bespoke solution!
Easy to design, order and build (we managed it in an afternoon) and it finishes the garden beautifully!
Louisa Perry in Dorking
Great service, easy to order.
James M in York
Great product
Strong construction and look really good. Colour mellows after a few weeks. Will last for many years
James MITCHELL
2nd Order for garden planter
great product, fantastic customer information and good service
Good efficient order system,delivered as promised by friendly staff together with a little advice.
Peter Mayhew
Great quality and easy to install, while looking superb. The hardest part is getting the ground base level, once you have cracked that, it is easy sailing. I would recommend for any raised borders or medium ponds.
Planters 8, 9 & 10 received and built, same good quality, good to see you've changed the design of the pegs - for the better
Thank you, we are very happy with the redesign we are glad you are too!
Kate @ WoodBlocX
2corner raised beds
Great, easy to put together and great customer service
Gemma Harrop
Wonderful Thank you .
Kate @ WoodBlocX
Great product, great price, easy to assemble.
Great quality product, easy to assemble, reasonably priced. Would definitely recommend.
Claire Snowdon in Carshalton
Thank you so much for your feedback.
Kate @ WoodBlocX
Easy and fun to build and look brilliant in the garden
WoodblocX is fantastic, you get what you order in the time frame expected. The raised beds are easy and fun to build and look brilliant in the garden. Thanks for making them so user-friendly.
Great Experience
brilliant Service from the team from start to finish
Henry Blake
Good product, good service, easy to assemble
Quality product, delivered nicely and with tools.
Personally in hind sight they are quite expensive for what they are. Cannot fault service or delivery
Amazing service, design and construction
Woodblock service was brilliant, from design concept, to delivery, instruction and build.
It was really simple to construct and the end product looks fantastic. Would highly recommend.
Great product.
Excellent customer service from these guys, love the product, it's simple to put together and looks lovely.
Derek Stubbington
So good we bought it twice !!
Superb bought two raised beds, easy to assemble and well made, highly recommended
Derek Anthony
Delighted with my five kits. Very clear instructions - they look fantastic.
Design and quality of the product is excellent. Choosing and purchasing very easy. Delivery was flawed ; on time and clear notifications. BUT I bought 5 raised bed kits -and they were all somehow squeezed onto one pallet. The weight broke the pallet; and when the driver (not his fault) tried to unload; the pallet just collapsed. So I was left with 5 large kits on the edge of the pavement -each one had to be man handled into my property - by me. If it had been on say just a couple of pallets, they could have been easily rolled by the pallet truck to a safe convenient position.
Ed Stacey in Saddleworth
Excellent service from the start in terms of initial advice, communication, ease of installation and after sales care when an additional part had to be delivered.
Strong and good-looking product
Delivery as scheduled. Straightforward construction instructions sent by email. Easy to put together provided the ground is made firm and level beforehand. Plenty of spare pegs and a tool to remove them if disaster strikes. The end product looks really good and is solid enough to support sitting on its side.
Quality product. Have recommended to others and would buy again.
Highly recommend
Would recommend to anyone.Looks amazing.Very sturdy.Everyone who has seen it has said that it looks great .It is a 10 ft 9in trough planted with 2 Acers and 4 Red Robin plants and looks wonderful.I am so pleased with it .The instructions and picture detail of how to construct were so easy to follow ,cannot speak highly enough of the company . A big thankyou ?
Great service and easy to put together
Great all around - we worked with Innes to get the design just right and check it would work for our garden. It arrived when promised, and looks fantastic all put together. Overall, very happy!
Very happy
I am delighted with the raised beds and would recommend people to buy BUT with the warning that it is a heavy structure and that a level surface is paramount for ease of construction. I will probably order more lengths to higher the level of the beds in the future.
We are very impressed with our raised bed. Perfect size for the area.
Arrived promptly, good quality product, easy to construct, very reasonable price.
Adrian D in Thornbury
Ordering was easy and it was delivered on the day expected.
Top quality product,so simple to build.
Second time I have used woodblox ,this time a raised flower bed. Great delivery, well packaged easy to put together with good on-line instructions.Quality product already planning next project got to be a fish pond.
Stephen Ager
Good company to deal with
Service was good and prompt from design to delivery
Great addition to the garden
Well made. Easily constructed. Attractive addition to the garden. Good service.
quick and efficient
Designed and despatched quickly and efficiently.
Great product
Easy to order and great communication emails
Cheryl
Excellent service, packaged well and instructions brilliant to follow. The raised bed was super quality and easy to build.
Helen Atkins in Maidstone
Good product and good customer care
Very happy with product it looks great now built. I had a slight problem with my instructions being missing from my kit and also the tools I’d ordered not being sent, I contacted Woodblox who responded immediately, apologised and got the missing tools out to me the next day and emailed me the missing instructions - so I would rate them for their prompt response and good customer care when there was a problem.
Excellent helpful friendly service.
Great product for easy to build raised bed
This is a great product very easy to put together which I managed to do by myself with no other help required. It looks great my neighbour admired it and I would happily recommend.
Marie in Derbyshire
a nice good service not been able to put blocks in position because the pond i intended to move is full of frog spawn.
Perfect, looks really smart. Can't wait to start planting.
Yes, I intend to buy another at some time and would certainly recommend. Bit of a struggle with putting on the last bit of the top layer but soon resolved.
Excellent service, fast efficient delivery simple and straight forward build etc
No missing bits and delivered on time
Magnus McManus
Easy assembly with clear instructions and no special tools needed
Prompt delivery, all parts present and correct. This is the 5th bed I have put together and I would say that it went together better than before. The manufacturing process has possibly improved.
Excellent WoodBlocX and their service / product
The order to delivery was exceptional, sadly the couriers let you and me down. Nether the less the arrival and build was terrific, I can only relate it to building a Lego kit with clear instructions for the build. Excellent product and terrific customer service from WoodBlocX, highly recommended.
Richard Cooper
People were all very helpful There were a few things missing from the delivery which were sent on promptly. Definitely check the order when it arrives otherwise you may not be able to build it the day you plan to. On the other hand, we ended up with two cutters and two T-tools.
R E Purrmann
Good adaptable system, friendly & helpful staff - well worth the money.
The service was excellent, staff always friendly and helpful and the system is so easy to use and adaptable. If you made a mistake in the building, the system can easily be taken apart and redone.
I would highly recommend the system and look forward to planting up my 3 beds!
Fran Challis in Tansley, Matlock
A worthwhile find from an internet search.
Excellent kit. Easy to put together with the instructions. Looks even better now I have painted it to link in with the Pergola frame I have built.
This is the second raised bed we have bought recently. Easy to put together and look great.
Excellent product
Once I got my head around the plans, the raised bed went together easily. Very pleased with the finished result.
I thought this was a wonderful service. I really enjoyed putting the planter together, and it was very straight forward, and looks very smart now completed
Everything delivered on time
Building went well after watching your videos
People who viewed them are very impressed
Derek Woodings in Rugby
Professional products and reasonably priced
This is my 3rd purchase from Woodblocx very pleased again
Stuart Stirling
Raised Beds
The service was excellent. Design good and fitted perfect.
Very good
very good would recommend woodblock service to a friend
Mr Vernazza
Good service, great product. Easy to construct, and very pleased with the result. Fish seem quite happy, just waiting for some plants to come to complete the project.
Goos service - Excellent product
Excellent
First order, painless ordering, prompt delivery with good notifications
Very happy so did a second order but messed up sizing. Customer service team sorted out my mistake promptly an defficiently.
stephen waters
A wonderful and elegant addition to my garden.
Excellent answering email queries - I also appreciated being sent a kit to help with construction - thank you!
Anna Gannon
Love the natural look and easy construction. Have placed a second order.
Well packaged and delivered on time. Excellent product accompanied by online instructions. Fits together exactly as described. Bought small raised beds for a particular purpose and to see if larger items were worth investing in. Have now ordered more products.
Good quality product (raised beds), built two and bought two more as we liked them so much.
Absolutely recommend this company!
This is my second order from Woodblocx, I was very impressed by the professional approach from them in design and ordering the raised planters.
David Barclay
Product is great, customer service excellent,
Product is great, customer service excellent, especially Kate for sorting out a couple of issues.
Good product - and excellent installation instructions
Delivered to advised timing - expensive, but a great product.
Doug Borthwick
Good service levels
Quick response to questions from support team. Website easy to follow and to create order
Great product and service
Good product and I was kept informed about the progress of the order. Easy to put together and looks great.
A great product . Sophisticated yet simple. Top quality.. Not expensive.
Very friendly and helpful service.. Couldn't have been more amenable. Answered my technical questions very promptly
terence kelly in Stalybridge, Cheshire
A great company with great products!
A great product with great service. I have used Woodblox for other projects in the past and used them for my latest project as they have a great product, provide clear and easy to understand instructions and the construction is made easy by their unique building system.
Very good experience.
Very good after sales service, had issue with a pond liner, but after a phone conversation, they sorted the issue promptly.
Raised bed
Delivery was good and it was easy to build following the drawings supplied by woodblocx, also plenty of spare pegs etc. Would definately recommend woodblocx.
Ian MacDonald in Kirriemuir
Fantastic raised beds
Woodblock is fantastic ordered 2 different raised beds and they are so beautiful the company woodblock is great,service is outstanding and so was delivery
Christine Orr
Easy to order. Delivered as confirmed.
Extremely good product
Second project completed using woodblox. On project 1 I made a mistake and they even sent me a free replacement 3 years after the event. Brilliant. They also send a few too many blocks just in case. All in all a brilliant concept and product. In my opinion it could be construed as slightly expensive, but I suppose you must pay for quality.
Stephen Cressey
Hi we are delighted with the delivery and the easy guidelines to construct the pool
This is the fifth planter I have purchased with woodblocx and I can say that the product is first class so easy to assemble,I do think that perhaps the amount of compost that is needed to fill each order would be beneficial to the customer
Stephen Cocker in Derby
Very efficient. Excellent product.
David Bostock
Excellent products and service
Received my third order from Woodblocx which again arrived in good time and in excellent condition. The blocks are so easy to put together and the online user guide is excellent. Would thoroughly recommend their products and services to anyone looking for raised beds in different standard shapes and sizes, or 6own spec or bespoke alternatives.
James Regan in Spalding
Great choice, terrific quality and prompt service
I am really pleased with the raised bed. Exactly the size required and delivered as promised.
Ancient Mariner in Northumberland
Delivered on time. Easy instructions. Everything needed for the construction of the raised bed was there. Our second purchase from WoodBlocx
A*********
Excellent top class would definitely recommend to a friend delivery on time and I will be using again easy to put together
Michael Sinclair
Great raised beds.
Very well designed and easily put together raised beds.
They look great.
Gary Marchant
Excellent Customer Service
Customer service/advice excellent. Delivery was on time.
Roger Turner in Rotherham
Seamless efficiency
All my interactions with Woodblocx were courteous, efficient and prompt, and they sell an excellent product. What more can you hope for?
Order fulfilled perfectly.
Delivery firm excellent.
The raised bed was easy to build.
Instructions were clear and simple to follow.
Very pleased overall
Delivery service very good overall and driver quite readily happy to put the pallet in my garage. My only comment is that it would have been nice to have had some idea of when during the day the pallet would be delivered e.g. morning or afternoon
Alan Harrison in Sherborne
Well made product.
Well made product. Instructions were easy to follow. A couple of pieces were missing but a phone call soon corrected that and they were in the next days post.
Geoffrey Milnes
Just great stuff
Trevor Ward
Good quality, great customer service.
Great that you can ring them and ask questions. Easy to assemble.
Easy to order bespoke size, clear instructions and good quality.
Easy online ordering, delivery on schedule, easy to build (though takes a bit of effort, as expected).
I am a 63 year old woman of small stature and I was concerned re constructing my raised bed. It turned out to be as easy as advertised and I was able to build the whole structure by myself. Thank you!
Good delivery, left in my drive when I wasn't in. Good response when I had a query.
Clare Morrall
Excellent product!
Very helpful and easy ordering process. Delivery went as planned.
Great product and service, more ordered
Excellent service from ordering to delivery
Delivered on time, easy instructions to follow
Excellent product, good service.
Easy ordering process - excellent range of products, at reasonable prices. My raised bed 'kit' arrived promptly. Ground was already prepared so it took only a few hours to erect. Really pleased with it, no problem at all building it, following very clear instructions included. Thanks once again, Woodblocz.
Ian Forshaw in Mold
Excellent.
Warren Keeys
Great product
Excellent service. The beds were easy to put together and look great, ready for planting.
Perfect
everything from product and delivery
Richard Matthews
completely satisfied with everything. product and service excellent
product excellent, service top class and delivery good, would definitely use again
John Adams
Excellent service and helpfull, ontime delivery
Terry Morse
A great innovative idea and great quality.
Seem a really helpful company and the wood is of good quality. I did find putting together the first raised bed I bought, quite a challenge. It incorporated a hexagonal type shape with many different angles and it would have been much simpler to construct if the different pieces were labelled/marked with their number or colour as I got many of them mixed up to begin with. I also started to build it too close to a fence and then discovered that the finishing top panels were wider so I had not allowed enough space at the back. Plus I found with this particular shape, there was really no margin for error resulting in some corners not being quite true/correct. Overall though I think it's an excellent product and I am now expecting my second raised bed but have purchased a simple rectangle this time!
Fantastic
Delivered as on time and as expected. Easy instructions to put together, although sometimes a little more mallet 'encouragement' was needed than perhaps the website videos showed!
Very happy with them now they are built, and can't wait to get growing!
Excellent product and excellent service
The website is really good and easy to use and I love that you can order exactly the size of raised bed that you want. I phoned up to check whether deliveries were still working normally due to Covid and spoke to a very friendly and helpful person. The goods arrived very quickly and the delivery driver (Palletways) was very friendly and put the pallet on the drive for us.
Jill M in Worcestershire
Excellent Product
This excellent and clever product was delivered to the agreed timescales ans was well packed on a pallet. All the required parts were there and the instructions which were specific to me project were easy to follow The blocks and dowels were easy to fit together and the construction process was easy and enjoyable I am delighted with the end product which is a long planter 750mm high. and would have no hesitation in using Woodblocx again
Chris Hamshar in Chesterfield
Elegant beds
Excellent product. Well thought out, simple build instructions and looks great now finished
Great raised planters
We were after four made to measure raised beds..... WoodBlocXs free design service, pricing and delivery were all first rate. Many thanks and well done.
Mark Wright in Altrincham
Quick delivery and excellent product. Really easy to put together and looks fab.
Easy to order size I wanted, delivery time really good. Delivery agent put where asked. No problem
Fromordering to delivery to assembly was very easy, looks great finished
I would definitely use woodBlocXs again and would recommend to anyone who wants to improve their garden
Andrew Kean in Ayrshire
Very pleased would use agasin
Ross Layton
Brilliant purchase!
We are absolutely delighted with our raised planters. The quality is very good and we have certainly enjoyed building what we called 'our giant Lego bloc X'. There were plenty of dowels and it was good to have a couple of spare blocxs. The capping really finishes the product off nicely. We would recommend using the dowel cutter it made it so much easier and quicker. The instructions were easy to follow and the 'T' tool useful to release the dowels if needed!
Susan Milner
Quality product that went together easily just like in the video
Excellent product that looks as good as the pictures. Would buy again. The video and instructions were easy to follow too.
Garden raised beds
Very quick service and easy to follow instructions. Look very good when built.
Kevin Clarke
Excellent product.
Excellent product. Delivered quickly. Raised bed was easy to put together and is very solid. Would definitely recommend and would buy again.
Clever concept. No screws, no sawing. As easy as Leggo (almost!)
Quick turnaround - delivered on time - nicely packed on small pallet.
Allan Pollock in Southampton
Brilliant fast service
Carol McMullen
Delivered on time, very helpful driver. Instructions are easy to follow.
Excellent Product
Bought 2 x raised beds. I was surprised when the delivery turned up, since it looked like less wood than I was expecting. But everything was there. My build was on a slight slope so I used some sharp sand to get a good level. After that I inserted the dowels on a hard surface (1st layer only!) before putting it into place and continuing with the build. The build was pretty easy, I found the instructions fine, but would recommend careful reading as you go along to avoid mistakes. The finished items are really robust and look great - very happy customer. Lots off spare dowels included in case of (unlikely damage).
Craig Wilson
Delivered a day ahead of promise and product was excellent - once I had understood the instructions which could have been clearer.
Brian Worsley in Tidmarsh
Excellent. Wood arrived on time. Easy to assemble.
and looks good.
A great product
They have an excellent and innovative product that was easy to order, was delivered on time, with good customer support and then was great fun to put together.
Stuart Telfer in Nantwich
An excellent company to purchase from.
Excellent personal service from start to finish. The kit was designed to our specification, the kit arrived at the stated time and apart from putting one of the ground stakes in the wrong place the build went smoothly. We phoned for confirmation that we wouldn't have a problem with the stake during the build and our minds were quickly put at rest. Many thanks. We would certainly recommend Woodblocx
very efficient website and delivery
Richard Matthews
Cannot describe in appropriate words the superb service.
Superb customer service highly efficient and speedily reactive to help and solve any problems. CANNOT RATE THEM ENOUGH. Thank you
Mark Heath
In principle a very good product, but was sent the same shape 5
Service was good he
Len Robey in Caister on sea
Excellent product, excellent customer service
Hugh Walkington
Superbly simple solution
Ingenious and superbly simple system as long as you read the very basic instructions. My one suggestion would be to add ‘volume’ to the size of containers in order to simplify the calculation for the amount of soil/water required to fill it; otherwise brilliant.
company and product excellent. very clear instructions and responded to a query very quickly. Delivery was mildly frustrating as palate left on street.
Easy project to put together and will last a lifetime..
I would buy from this company again.. Excellent build quality.. Just what I needed for my garden.. and looks good also
Great Customer Sevice
Customer service was second to none. I would certainly use again if the need arose and would recommend them to anyone.
Mr King in King's Lynn
I couldn't be happier.?
Excellent service, fast responses, product delivered as expected. ?????
Would buy woodblockagain
Bought a pond and steps. Pond was easy to construct and looks fab. Great products
Stephen Thompson
My order was processed smoothly and the package received on time. There was however a small hiccup with one of the parts but this was rectified immediately and to my complete satisfaction. Customer service par excellance!
Christopher McCairns
Personalized instructions.
The Product arrived with on time and seems very good quality. I have yet to tackle to construction, but the online instructions are comprehensive and tailored to my order not just general instructions.
Bede Hayes
Great product
Really pleased with this very innovative product
Johan Denekamp
Beautiful, but not ideal for slopes.
The kit is beautiful and the boxes are easy to build. They are very pretty and sturdy when finished. I imagine they are best suited for very flat land. We have a slope in the garden, and have found levelling a challenge. The delivery was a challenge because they mean it when they say they can only deliver to a flat location. They are good boxes, but if I had to re-order I would choose a bed that is a little more forgiving of uneven surface. We have rocky land and there is no way we could use huge grounding stakes. If you live if a flat place with soft land they will be perfect.
Good product easy people to deal with
A really good design service that helps hugely in figuring things out. Happy to discuss things and rework ideas. Lovely people easy to deal with. A great easy to use good looking product. Not a cheap product but you get what you pay for. Slight downside was I wanted some extras following delivery, we changed our minds, and the metal joining bits were quite expensive, so we came up with another solution.
Nick in Cambridge
Great product. Good quality. Easy to construct
I’ll be back for more of this great product
High quality product.
Well designed product. Good value. Delivered on the appointed day. Assembles easily according to the supplied directions. Would recommend.
Mark Roberts
Like building giant lego great fun ?
The service was excellent, delivery prompt, and building so easy, looks great, can't wait to get started (bring on the spring ??)
Only one thing I would have preferred a paper copy of the instructions as looking at a computer screen isn't ideal for building outside. Like giant lego
Christina Ord
Good value, straightforward and quality service.
Really helpful and fast responses from the team. Clear assembly instructions. Easy to put together. I will use them again. I'm not very good ay DIY but i wanted a simple timber wall that wasn't going to cost a fortune and be straight forward to do and WoodBlox was a great solution.
Richard Jelley
Good froiendly service and great product
A prompt response to a design request. The delivery of the ordered product was as stated. The whole thing went together easily and looks great. It really is something that most will easily be able to assemble. a great product.
Really good, friendly service.
MARTIN ALDER
Great product. Their bespoke design service is second to none.
Great product , design and service.
Terence Kathrens in Llanelli
Fantastic product and service.
Great product. So easy to do myself without needing any help, diy experience or complex tools. Really helpful customer services too.
Natalie in London
It's so god to hea
Kate @ WoodBlocX
Kit arrived when promised, we were given tracking number which allowed us to judge when to expect the kit. This was important as we both work. Instructions were easy to follow and the build was completed in a couple of hours. We had a issue with the liner which was replaced without a quibble.
Sandra Sellers
Thank you for your feedback, We really appreciate your comments.
Kate @ WoodBlocX
Good looking robust raised beds.
Great product, easy to install (with the instructions!).
Thank you for your positive feedback!
Kate @ WoodBlocX
They delivered the pallet inside the garden rather than leaving it kerbside which was really helpful.
Thank you for your excellent feedback. We really appreciate your comments!
Kate @ WoodBlocX
First class
ROGER Fenton
Thank you for your feedback!
Kate @ WoodBlocX
Well made
Very well made and looks lovely put together. The delivery was also very well managed and I was kept up to date.
kayleigh beirne
Thank you for your feedback, We really appreciate your comments.
Kate @ WoodBlocX
Excellent Customer Care
I recently received and successfully built my second order, and require to thank WoodBlocX for their considerable understanding and willingness to amend the agreed delivery date on two consecutive occasions!
This was as a consequence of my travel disruption due to COVID19 restrictions, and not theirs!!!
GCT
Thank you for your feedback we were happy to have helped.
Kate @ WoodBlocX
great product, easy to assemble and good delivery team
Thank you
Kate @ WoodBlocX
So happy
So attentive from start to delivery thank you very much
Just finished building my raised beds and although nervous to begin with my confidence quickly grew as the instructions were so simple and detailed it was hard to go wrong
Love the finished result and would recommend anyone not sure to order just go ahead
Thank you so much to the team
Paul Devall
Thank you glad that found the build so enjoyable.
Kate @ WoodBlocX
Great product
Timely delivery and easy construction
Dorothy Dalton
Thank you
Kate @ WoodBlocX
Continued excellence.
This was my second purchase and they continue to impress. An easy to use product with very clear instructions. Delivered quickly.
Nick Lea
Thank you for your repeat business
Kate @ WoodBlocX
Excellent Customer Service Support
Excellent Customer Service Support
Thank you we really do pride ourselves as a family run business in our customer service
Kate @ WoodBlocX
Great service. Order arrived promptly. Would definitely recommend Woodblocx.
Thank you we appreciate your feedback
Kate @ WoodBlocX
Good service. Prompt delivery.
David Neill
Thank you
Kate @ WoodBlocX
Excellent service, each delivery arrived on time and as stated and the delivery went smoothly and efficiently. Staff are very friendly and emailed instructions immediately after order. We were missing 1 set of plans but after a quick email they were sent straight away so we were able to get on with the project the pictures here show what we have accomplished, thanks woodblocx you’ve transformed our garden
Craig Sargent
Thank you for taking the time to provide photos of your beautiful garden , looks fantastic
Kate @ WoodBlocX
Pleased
Quick and effiecent delivery. Stuck to covid guidelines . Polite and well mannered
Thank you
Kate @ WoodBlocX
Excellent product and service
My design was finalised within a single day, order was prompt and product fantastic. Good assembly instructions. I would buy again from WoodBlocX with no hesitation
Excellent we were so happy to help
Kate @ WoodBlocX
excellent company
i am very pleased with the service and the product , i ordered an above ground fish pond size 1.5 x 1.85 x600 deep all went together as instructions, the fitted liner was ordered by wood blocx and they both came on the day that i wanted all together , it was a change to deal with a company that done exactly what they said they would do from start to finish, excellent company to deal with will highly recommend
shaun luby
Thank you for your feedback we were happy to help
Kate @ WoodBlocX
Quality product. Easy to construct.
Excellent service, with great advice and prompt replies. Great product - looks and quality. Easy to construct abit like large adult Lego.
Richard White in Moray
Thank you yes we totally agree
Kate @ WoodBlocX
Great result from a great company
Great service, people and product
Very supportive team always on hand to speak to, chat to and receive prompt responses
Steve Greenup
Thank you our team is always happy to help
Kate @ WoodBlocX
An ingenious method of making raised garden beds.
It took just two days for my order to be delivered. All parts were there. Instructions, on an email attachment were clear. The hardest thing was levelling up the site, but building each of the raised beds took about two hours. The parts were machined to perfection and came together with ease. Such an ingenious system. A question I put to BlocX about lining was answered promptly.
Thank you, yes we fully agree the hardest part and most time consuming is levelling the area and the first layer by taking this time it really does help for the rest of the build to continue at ease
Kate @ WoodBlocX
Excellent service
Very helpful staff both when it came to ordering and with one small technical question I asked while assembling the raised bed , delivery was excellent also.
Derek Chapman in Braintree
Thank you for your order and feedback
Kate @ WoodBlocX
very satisfied customer. could not be simpler
A really excellent product. Easily understood instructions. Most difficult part was getting the ground level. I would recommend this product to family and friends
Alan Green in Highlands
Thank you for your order and lovely feedback much appreciated
Kate @ WoodBlocX
Happy customer
I purchased 30 metres of 2 bloc high WoodBloc to replace rotten log rolls around our garden and flower beds.
Helpful, quick response, a few minor adjustments, and everything delivered on a choice of dates. I’m no tradesman, but the instructions and design were fairly easy to follow and we’re looking forward to better weather and happier covid-free so we can show off our garden to friends.
They say preparation is everything. Make sure you measure everything very carefully. Get the angles right! It’s worth taking time to get a great finish. Get the ground as level as possible.
The colour coded instructions and helpful videos show you how to build so again take time to read and understand before starting. The dowel cutters are great, much quicker than sawing. Capping wood is shown on that diagram by the number of holes on the underside - maybe a written number on each would’ve helped me work out what goes where? Very satisfying and quick to finish once you get to the top level.
Ok it’s not cheap, and I took my time, around 2 hours a day over 10-12 days to build, but buying wood the same quality then cutting and sawing etc or hiring a joiner made this a great option for a very amateur DIYer like me. The finish is very professional.
Roll on the bbq!
Thank you for your feedback we fully agree by taking the time with your preparation it really does help with the rest of the build! Enjoy your BBQ and garden when the time comes
Kate @ WoodBlocX
Fantastic customer service
Exceptional Customer Service, delivery was earlier than stated.
Dreat product
Malcolm Curtis in Ipswich
Thank you as a family run business we really do appreciate your feedback
Kate @ WoodBlocX
Helpful. Great.
Thank you
Kate @ WoodBlocX
Great product and easy to build.
After a mixed up delivery date it arrived safely.
Stephen Hibbin
Thank you our delivery partners have been working very hard to stay open in these times
Kate @ WoodBlocX
Excellent product and customer service
Excellent product and service. Half complete and very happy with the result.
Zoe Barefoot in Farnham
Excellent Thank you
Kate @ WoodBlocX
Perfect
The wood arrived at the right time and exactly needed and easy to fit.
James Mackay
Thank you
Kate @ WoodBlocX
First class service.
Easy to order, great delivery service, quick and efficient response to a question I had.
Gary Burton in Rochford
Great service
Service was great. Liked the design service. Meant that I got the right design for my project and the order was accurate
Fiona McIntyre in Daviot, Inverness
Thank you for using our free design service, we were very happy to help.
Kate @ WoodBlocX
Good company to deal with.
As before when we bought the raised beds the service was responsive, efficient and friendly
Graham Lowe
Thank you
Kate @ WoodBlocX
Good product, good service, great result.
Definitely recommend using the free planning service to ensure all the right parts are ordered and to generate bespoke assembly instructions. I actually enjoyed building my new beds, and I'm very pleased with the results. Everything turned up on schedule and the delivery driver helped me with the pallet.
Dan Waldron in Hampshire
Thank you for using our free design service
Kate @ WoodBlocX
Excellent
Excellent product. Easy to assemble and looks great when its finished.
Graham Savage
QUALITY
Had to think twice before we bought woodblocx because its not the cheapest but glad we did because the quality and service is excellent would definitely buy again
Quality once again.
This was my third kit from WoodblocX and great quality yet again. Felt like a child with lego as great fun putting it together.
Many thanks guys.
Richard in Holt,North Norfolk
Order arrived when they said it would, well packed, yes I would recommend them and I will be buying more items next year
graham harrison in leeds
A very satisfied customer
Product arrived on time. Well wrapped and so easy to put together and it looks good. I now have 7 boxes so am obviously a satisfied customer ?
Very good product.
good product.
Tejvan Pettinger
Easy to Build
The raised bed I purchased was easy to build and looks great.
Peter in Maidstone
Good company to deal with, good quality product
Good company to deal with, good quality product
Philip Burton
excellent. easy to put together and user friendly. only gripe is that two different heights of pegs not included-so no sawing of pieces required to put top layer on.
attractive looking and suitable for a number of garden beds/low fences.
Everything was as expected.
A well finished product combined with excellent service.
David Neill
Thank you for your positive feedback.
Kate @ WoodBlocX
Just perfect
Excellent in every way. The design service was superb and helpfully was amenable to a changed specification. The instructions were comprehensive and clear. Delivery was as promised, and the driver went to great lengths to make everything as convenient as possible. The pallet was neatly packed and a missing item was dispatched with all speed following an email. Product quality is excellent and everything went together perfectly. The assembled raised beds look superb. Highly recommended!
John Fidler
Thank you for your excellent feedback, we really appreciate your comments!
Kate @ WoodBlocX
Great product
Very happy with all aspects of this purchase.
The ordering process was easy and communication very good.
The raised bed kit was delivered on the stated day, well packaged and was straightforward to assemble.
We are really pleased with the finished product. It is of excellent quality and looks very professional .
Thank you for your feedback, which is very important to us. We appreciate you taking the time to leave your comments.
Kate @ WoodBlocX
Great product, easy to put together.
Service was good, and was delivered on time.
Thank you for your feedback!
Kate @ WoodBlocX
Excellent product, excellent service
Clear website, delivery as forecast, absolutely no issue with anything
Philip Hill in Edinburgh
Thank you for sharing your experience, we really appreciate your feedback!
Kate @ WoodBlocX
Very slick, no issues with contact, design or dispatch. Pleasure to do business with.
Peter Mulder
Thank you for such a wonderful review!
Kate @ WoodBlocX
Amazing quality product
Amazing from design to delivery. Brilliant product with perfect instructions. Very very pleased
Lorraine Reeley
Thank you for such a great review!
Kate @ WoodBlocX
They provided what they said they would and construction of the raised bed was simple as shown on the web site.
Roger Gosling
Thank you, we really appreciate your feedback!
Kate @ WoodBlocX
Great product and service
Excellent! Responsive to queries before my order, then clear communication leading up to delivery. All parts were present and the product is great.
Thank you for sharing your experience, we really appreciate your feedback.
Kate @ WoodBlocX
Really easy to fit looks brilliant
I would definitely use them again got so many spare parts if you make a mistake but its so easy we didn't use any but good to know
Jamie Bruce
Thank you for your wonderful feedback!
Kate @ WoodBlocX
Overall good but some capping issues
Several troughs bought of various shapes and sizes to grow my vegetables and herbs in on my patio. Overall pleased with the result however the metal corner brackets were very tricky to put on sometimes, there were 4 capping pieces missing from my order (with 2 unordered full length capping instead) and although the replacement parts arrived promptly one of those was the wrong angled piece! We were however able to cut a correctly angled piece from the incorrect original full length rather than ask for a third delivery. The end result has some gaps between capping in several places unfortunately. Overall though, good quality and it looks very professional. I have already recommended them to a visitor who admired them!
Thank you for your feedback. I have contacted you regarding the issues with the capping and hope to rectify this for you. We really appreciate your comments.
Kate @ WoodBlocX
As good as expected.
It all worked and the result was good as expected.
Bernard Bird
Thank you for your positive feedback.
Kate @ WoodBlocX
The easy and enjoyable way to build.
I found the instructions very clear and easy to follow, the blocks fitted together without any problems and I found it fun to build my retaining wall and steps. The company were a pleasure to do business with, always helpful and knowledgeable. I will certainly be using WoodBlocx again.
John Dugdale
Thank you for your feedback and we look forward to working with you again in the future!
Kate @ WoodBlocX
Good product easy to put together all parts there
Good arrived on time delivery good driver very help
Ada Johnson
Thank you, we really appreciate your comments.
Kate @ WoodBlocX
Easy to assemble and looks great
Great instructions very easy to follow. Easy to assemble and looks great
Richard Nightingale
Thank you for your positive feedback!
Kate @ WoodBlocX
Fantastic product,our garden is transformed!
We had previously bought two raised beds for our back garden so when the time came to revamp the front garden we had no hesitation in ordering another from WoodBlocx. They are so easy to put together due to the clear instructions, quality blocks and fittings and the end result is so smart and professional looking. We have had lots of compliments and envious looks! Delighted ? Fantastic company.
It's great to hear such wonderful feedback, Thank you!
Kate @ WoodBlocX
Fab
Really easy to put together. Longer delivery time but worth the wait. Came when it was supposed to. Really pleased with pond.
Jan Wiseman in Scotland
Thank you for your comments, we really appreciate your feedback!
Kate @ WoodBlocX
Real Customer Care
Responsive and knowledgeable. I was given a clear sense that they cared about their customers.
Graham Lowe
Thank you for your positive feedback, we really appreciate it.
Kayleigh @ WoodBlocX
Clear instructions = easy build.
Barry Hollands
Thank you for your great review.
Kayleigh @ WoodBlocX
Great product and helpful support team. Result looks great.
Very helpful team with the design work. Product easy to assemble and looks really good.
Thank you for your feedback, we really appreciate your comments!
Kayleigh @ WoodBlocX
Great product which is easy to construct
Excellent service. Delivery on time. Design tem produced a specifcation that met my requirements.
Gordon Roscoe in OLDHAM
Thank you for your great review.
Kayleigh @ WoodBlocX
Highly recommend. would use again
Nick Nicholas in Cambridge
Thank you, we appreciate your feedback!
Kayleigh @ WoodBlocX
All good.
Excellent. Simple order process. Delivery information emailed. Delivery on time. Simple assembly instructions. Looks great.
Thank you for your positive feedback!
Kayleigh @ WoodBlocX
Good prodoct and service.
Good product, which has been well thought through. Courier was very helpful too.
Thank you, we really appreciate your feedback.
Kayleigh @ WoodBlocX
My Woodblocx experience
Extremely pleased. Excellent help in configuring what I wanted and great delivery service. Really pleased with the result.
Ian Kinnear in Staffordshire
It's so good to hear such wonderful feedback, Thank you!
Kayleigh @ WoodBlocX
Good quality product
Good quality product that was pretty quick to build and very simple to follow instructions. Would recommend.
Neil Leonard
Thank you, we really appreciate your comments
Kayleigh @ WoodBlocX
Really pleased with this product - delivered on time and instructions were spot on. Really fun to assemble. Very high quality!
Johan Denekamp
Thank you for your feedback, we really appreciate your review!
Kayleigh @ WoodBlocX
Fantastic service
The service from WoodBlocX has been fantastic
Steve Wright
Thank you! We really appreciate your feedback.
Kayleigh @ WoodBlocX
Planters
Second order with WoodBlocX and still great products, quick and easy to put together, very strong and looks great, will be ordering more and would definitely recommend. Delivery was quick and on the date they estimated, driver very friendly and helpful.
Thank you for your wonderful feedback and repeat custom, we really appreciate that!
Kayleigh @ WoodBlocX
Another successful Installation
The online process was straightforward, the delivery was as stated and on time, assembly was well documented and relatively easy to follow - but do read them ll the way through first - and the end result is pleasing and delivers a practical solution for the given space.
Keith Maltby
Thank you, we really appreciate your feedback
Kayleigh @ WoodBlocX
Great product & service
Great service , order delivered on time & no pieces missing! Customer service were really helpful when I rang to query something to do with the delivery date. I had made to measure planters & they look amazing!
It's so good to hear such wonderful feedback, Thank you!
Kayleigh @ WoodBlocX
Easy assembly
Delivered on time. We'll set out instructions made assembly easy.
Thank you for your feedback, we appreciate your review
Kayleigh @ WoodBlocX
Sound service.
Provided what it said on the tin. Prompt responses, design service, advice...All very good.
Kenneth Allinson
Thank you for your positive feedback!
Kayleigh @ WoodBlocX
A brilliant design
An outstanding design, easy to build especially with the optional build kit which included a metal mallet and a spirit level. The additional posts to support netting is essential for us because of the predations of deer.
Thank you very much for your excellent feedback.
Kayleigh @ WoodBlocX
Excellent
Excellent service. Great product.
Thank you, we really appreciate your feedback.
Kayleigh @ WoodBlocX
One of the best companies I have ever had the preasure to deal with
I have dealt with WoodBlocx on several occasions and received an excellent service every time. They have always gone that extra mile to accommodate my particular requirements. Brilliant company with staff only to happy to help. I would definitely recommend using WoodBlocx for all your garden projects.
David Petty in Stratford Upon Avon
Such excellent feedback! thank you so much for your continued custom.
Kayleigh @ WoodBlocX
Great product. Their bespoke design service is second to none.
1st Class.
Terence Kathrens in Llanelli
Thank you for your wonderful feedback!
Kayleigh @ WoodBlocX
If there had not been a mix-up on the delivery date I would have given the service a 5-star rating.
Bob Sansom
Thank you for your review, we appreciate your comments.
Kayleigh @ WoodBlocX
Excellent service
Great design service, with excellent service from my designer Innes
Patrick Thorpe in Henfield, West Sussex
Thank you, we really appreciate your feedback!
Kayleigh @ WoodBlocX
Excellent service as always. Great product.
sarah brown
Thank you for your great review!
Kayleigh @ WoodBlocX
well worth the wait
Looks just like their pictures. Simple instructions. Nice finish. Good communication
Tom GRANT
Thank you for your positive comments, We really appreciate your feedback!
Kayleigh @ WoodBlocX
We were pleased with the WoodBlock, easy to put together
And looks very professional. Expensive but good value.
Thank you for your positive feedback!
Kayleigh @ WoodBlocX
Grown up Lego for gardeners that anyone can build.
I was a little disappointed that with the website consistently promising 4 days delivery time, when I actually placed the order I had to wait nearer 4 weeks. You need to look at what the website is promising and make it more realistic.
Geoff Jenkinson
Thank you for your feedback, we really appreciate your comments.
Kayleigh @ WoodBlocX
Good product, good service
Helpful and speedy response by the design team.
Howard Riddell in Woking
Thank you for your positive review
Kayleigh @ WoodBlocX
Very professional look
Looks good and easy to build. Looks very smart in place.
Gordon Bennie
It's great to hear such wonderful feedback, Thank you!
Kayleigh @ WoodBlocX
Excellent product and easy to fit together.
Excellent product. Well satisfied with end result. Should last many, many years.
Raised beds; would just add, it is better to cut dowells before inserting in final layer before capping. Very difficult to cut in situ.
Thank you for sharing your experience, we really appreciate your feedback!
Kayleigh @ WoodBlocX
As advertised / not the cheapest but high quality.
Thank you for your feedback, we really appreciate your comments.
Kayleigh @ WoodBlocX
Great service
Great service, all my questions answered quickly. Able to bring my delivery forward once schedules allowed.
Emma Oswald-Haggett
Thank you, We really appreciate your feedback!
Kayleigh @ WoodBlocX
Excellent, product and delivery so good we have several of their raised beds
Thank you for your positive feedback and for your repeat custom!
Kayleigh @ WoodBlocX
Ease of ordering exact size delivery to by back gate , Also replied straight away to an email query
Elizabeth Dearing
Thank you for taking the time to review your order and for such lovely feedback.
Kayleigh @ WoodBlocX
Excellent product
Excellent product and easy to build. Paper instructions would be helpful.
Thank you for your suggestions and feedback, we appreciate your review
Kayleigh @ WoodBlocX
Helpful and reliable
We designed our own raised bed which was really straightforward . The wooden blocks were delivered as specified. Great service
Thank you for your feedback, we really appreciate your comments.
Kayleigh @ WoodBlocX
Excellent product
Excellent. A quality product. It was fun to put together and looks great. Just need to make sure the surface you are building on is flat so that the raised bed is square.
Desmond Hope in Marple, Stockport
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Kayleigh @ WoodBlocX
Good service
They are very responsive to questions or requests for help. My only negative point is that instructions could be a little more specific on use of the pins and there could be more video help on preparing / levelling the surface first - especially if slight slopes are involved.
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Kayleigh @ WoodBlocX
I had ordered from them before and was not disappointed with their service. The order arrived on time.
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Kayleigh @ WoodBlocX
Good Product
The product is excellent and is just what we wanted.
Ronald Hill
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Kayleigh @ WoodBlocX
Product very good knocked one star off due no notice of delivery lorry just turned up luckily we were home
Stuart Evans
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Kayleigh @ WoodBlocX
Worth waiting for and an excellent product easy to install / build and looks great
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Kayleigh @ WoodBlocX
Stunning garden improvement
Right from the start when we first contacted Calum for a specific design we had in mind the whole process was seamless it was delivered on time and with the very detailed drawings, we managed to erect the flower beds to a standard we are happy with now looking forward to filling with topsoil and planting out next spring.
Andrew in Chatham
it's good to hear such wonderful feedback, thank you!
Kayleigh @ WoodBlocX
Super product
Very good communication throughout the transaction, quality item and very clear and concise building instructions.
Would strongly recommend to a friend.
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Kayleigh @ WoodBlocX
Quality product
Good quality product, good service, relatively easy to assemble using the downloaded instructions
Chris Bamford
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Kayleigh @ WoodBlocX
WoodBlocX are great!
Very professional outfit, communicated well on the scheduled delivery date and timings. Delivery service was quick and efficient.
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Kayleigh @ WoodBlocX
Very efficient throughout the ordering and delivery process.
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Kayleigh @ WoodBlocX
Delighted with whole experience of using Wood Blocx for my raised pond.
Great customer service. Good quality materials. Comprehensive instructions. Fabulous result.
MAURICE WHEATCROFT in Seaford
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Kayleigh @ WoodBlocX
Prefect raised bed
Delivered to my front door. Bed was easy to build and looks great.
Mary Faver in Sleaford
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Kayleigh @ WoodBlocX
Small wall
Having bought kits and bespoke creations from these guys many times, I just know the product and the end to end service will be excellent. Once again, it was. I 100% recommend this company and the excellent team.
Ian Mottram
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Kayleigh @ WoodBlocX
Very pleased
Ordering process was very simple and the customer service was helpful and attentive. The delivery was on time and the wall itself was very straightforward to build. I was initially concerned about the lack of foundations but the wall is very steady and robust.
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Kayleigh @ WoodBlocX
Excellent product and service
Reliable service from WoodBlocX. Delivered on time, easy to use. Get the first level correct and the rest is very easy and quick.
Robin Dew in Weston super Mare
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Kayleigh @ WoodBlocX
Good delivery experience, pond relatively easy to assemble. We had to phone for instructions on how to fasten the pond liner, and the person dealing with the query was very helpful. I'm very pleased with the pond, and if I wanted to install raised beds I would definitely use Woodblocx.
Thank you for your feedback
Kayleigh @ WoodBlocX
Generally simple instructions, easy to assemble and doesn't take too long to do.
My only suggestion which I have already sent to customer services is that shortened dowels for the top layer be provided rather than the customer having to cut the down what was quite tricky.
Very please with the herb trough - better than lots of individual pots.
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Kayleigh @ WoodBlocX
It’s expensive but ends up looking like a job that an amateur can do in a very professional like way. The end finish is genuinely superb.
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Kayleigh @ WoodBlocX
Excellent product
Excellent product. Easy to construct . Delivered as promised
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Kayleigh @ WoodBlocX
Product arrived promptly as expected with clear instructions on construction. Completed building my small bedding area in a couple of hours. All straightforward
Duncan Ferguson
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Kayleigh @ WoodBlocX
Super simple and really great planer,
We were really impressed by the easy of ordering. The quality was great, and the instructions were super simple and easy to follow. The hardest bit was getting the ground level and stable to build up from. Once that was sorted the raised planter soon took shape, and was completed in about 90 minutes. We were blown away by the results!
Patrick Evans in Suffolk
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Kayleigh @ WoodBlocX
Raised beds with style
Great, responsive to any enquiries. Everything arrived in due date and instructions quite clear. WoodBlocX raised beds look great in Keder greenhouse.
Stewart MacPherson in Dingwall
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Kayleigh @ WoodBlocX
Excellent product fitted together wonderfully, their customer service was also great on both occasions I telephoned them.
barry dulon
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Kayleigh @ WoodBlocX
They were v helpful from start to delivery. Yes I would recommend them.
They answered my emails quickly and so I could understand and delivered when they said they would.
They were also very helpful regarding my worry over kerbside delivery which in the end worked out OK as the driver was very helpful. The raised bed is not yet built but
is a job for my gardener when we have caught up with everything else!
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Kayleigh @ WoodBlocX
Excellent
Arrived in good condition.
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Kayleigh @ WoodBlocX
Excellent.
Very good from ordering to delivery.ver happy with finished product
John Trigg
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Kayleigh @ WoodBlocX
Excellent service gave the delivery date in advance and arrived the day before
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Kayleigh @ WoodBlocX
All good
Friendly and helpful service. Timely delivery. Easy assembly. Very pleased.
Thank you for your positive feedback.
Kayleigh @ WoodBlocX
Delivery was great and easy to put together. If looks great. Soje advidexabout fitting liner in the corners would have been helpful.
Nigel Hanley
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Kayleigh @ WoodBlocX
Excellent product. Delighted to have discovered this company.
WoodBlocX's product was exactly as described, excellent quality, delivered on time and a pleasure to assemble. I would certainly buy from them again.
Sue boyle
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Kayleigh @ WoodBlocX
Very pleased
The service was excellent, especially the free design service. We changed the design at the beginning with no problems and the build went very well. We have even ordered some extra bits to further enhance the build. Once built the design is very strong and now it is starting to weather in it looks great.
Would not hesitate to recommend and buy from You again.
One happy customer!
Michael Skeemer in Chesterfield Derbyshire
It's great to have such wonderful feedback, Thank you! We are so pleased that you like your purchase!
Kayleigh @ WoodBlocX
Great, substantial product
Spectacular product (a bespoke height and shape bed!), delivered on time and in great condition. The markings of each piece made it fairly simple to translate into the layers and sides, making construction much easier than just using shapes and guesswork.
Thank you for your excellent feedback, we really appreciate your comments.
Kayleigh @ WoodBlocX
Lining terrubke
Thanks for getting in touch and resolving my issue to my satisfaction, really appreciated, would not hesitate to order from you again.
Karen Davis
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Kayleigh @ WoodBlocX
Great product but long delivery lead time.
We love Woodblocx and have undertaken 5 projects in our garden using them over the last few years. The only disappointment this time was the length of time it took for our order to be delivered. I guess this can be explained by the current circumstances but waiting nearly 2 months was a bit frustrating since the weather is now not as good for garden building projects.
Freya Askham
Thank you for your continued custom and your patience with our delivery times during Lockdown. We appreciate your feedback.
Kayleigh @ WoodBlocX
Replacement of an old Raised Bed
First class. The design team were very helpful with suggestions for my plan.
Colin Clements
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Kayleigh @ WoodBlocX
This is my third woodblock order and all three have met your standards on both product and delivery.
Kingsley Archer in Coventry
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Kayleigh @ WoodBlocX
First class service
Delivery arrived ahead of scheduled date with all parts received.
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Kayleigh @ WoodBlocX
Delivered on time, excellent installation instructions & an quality product
First class service!
David Neill
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Kayleigh @ WoodBlocX
Happy customer
Straightforward ordering process. Took 6 weeks to arrive but came when Woodblocx said it would.
Jem Brown
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Kayleigh @ WoodBlocX
Great products but slow delivery
Very good product ,easy to assemble this is my second time of purchasing from you.
The only thing was on the delivery time It was slow for saying when ordered it said in stock on the website apart from this I will recommend you again
Stephen Cocker in Derby
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Kayleigh @ WoodBlocX
Buy a great product
Excellant.
All aspects covered from good product to, diagrams and descriptions.
Alan Mack in Essex
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Kayleigh @ WoodBlocX
Easy to build
Great product,yes I would buy again and recommend to friends, you have to make sure that the bottom row is perfect,once that is done job is easy.
graham harrison in leeds
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Kayleigh @ WoodBlocX
Easy
Very helpful design from just measurement and written details delivery excellent easy to build and lots of good comments from everyone who see it
Karl Rasmussen
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Kayleigh @ WoodBlocX
Excellent Service
The design team were super patient with me when I kept changing my design and once I’d ordered they did their best to get the items to me as quickly as possible. I even made a minor change after my order and they sorted that with no issues. Product arrived on the day promised and delivery driver chose a sensible place to put it rather than just dumping it somewhere!!
Thank you for sharing your experience with your order, we appreciate your feedback and are glad you are happy with your order.
Kayleigh @ WoodBlocX
A first class product
First class product and delivered exactly on schedule. This is a great product and I would recommend it to any potential buyer
Sandy Douglas in Newport-on-Tay
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Kayleigh @ WoodBlocX
Can`t fault the raised beds.
Excellent quality raised beds. Ordered two several years ago, and ordered two more recently. Slight hiccup with the delivery.
carl chadbond
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Kayleigh @ WoodBlocX
The Woodblocx team are extremely helpful and friendly, from the first contact to the delivered product. I wanted a bespoke L shape planter and I received the design the next day. Ordering was easy via a personal link and all the instructions and tips were available to download. I was kept informed re the delivery which arrived a few days later.
Charlie Williams
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Kayleigh @ WoodBlocX
quick, simple, actually good fun. like lego for grown ups
everything arrived quickly and efficiently. couldn’t have been clearer. i had one query which was resolved within minutes. love this stuff. just wish i had more garden to fill with woodblocx
Dan B in islington
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Kayleigh @ WoodBlocX
Great Service
Excellent service. Goods were delivered on time and in good condition. Plans were clear and easy to follow. Very happy with finished product.
Rory Maxwell
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Kayleigh @ WoodBlocX
From placing order to it being delivered the service has been a good experience,
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Kayleigh @ WoodBlocX
Brilliant service, but it would have been more convenient for us if you had delivered on time rather than early
Emma Tustin in Hereford
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Kayleigh @ WoodBlocX
good design, kept informed of delivery times and arrived a couple of days ahead of initial date, responds well to email queries. already have next design planned just waiting for spring
Martin Bass
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Kayleigh @ WoodBlocX
Easily put together, looks good when completed. The instructions were easy to follow except the cutting of the dowels for the capping was ambiguous, the picture shows the cutting on the dowels on the corner brackets so I assumed it was only there that required cutting however it’s all that need to be cut? I would purchase again.
DAVID brown
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Kayleigh @ WoodBlocX
Excellent Service, Excellent Product
The whole WoodBlocXs experience was excellent from start to finish, from the initial phone enquiry, the bespoke design service, through to delivery. The whole team were professional, knowledgeable and very helpful. Our WoodBlocXs design was easy to build and looks great.
Karen Farrow
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Kayleigh @ WoodBlocX
A good product.
This was my second purchase of WoodBlocX and I have been pleased with both.
I found the octagonal box a little more challenging to construct and the capping did not fit as tightly as I would have liked but it fitted my location perfectly.
John Mackie in Bedale
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Kayleigh @ WoodBlocX
Delivery driver excellent. Instructions very clear. System easy to install.
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Kayleigh @ WoodBlocX
very good service and help with design. This is the second set of beds bought from them, having been very happy with the first. I have not yet built the second set.
Simon in Surrey
Thank you so much for your positive review and for your repeat custom!
Kayleigh @ WoodBlocX
Delivered in time, good assembly instructions and all components were in the package.
Kevin Bartram
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Kayleigh @ WoodBlocX
First class well designed product
Excellent well thought through design and assembly instructions
David in North West London
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Kayleigh @ WoodBlocX
Very good product.
Order delivered on time. Everything in good order and fairly straightforward to assemble - it helped that this was the second one I had done. Only slight quibble is the lack of assembly drawings, which are essential although they are available on the website.
Keith Mitchell
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Kayleigh @ WoodBlocX
Very Happy Customer
Brilliant product and brilliant service. The raised bed was so easy to put together. We laid out all the parts so that we could clearly see what was what. We then laid out each level before starting to put together. I had an issue with one of the capping pieces, it had split along the middle. I took a photo and sent it through to WoodBlocX and got a quick response and a new piece was delivered in no time. Very satisfied.
Tracey Croft
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Kayleigh @ WoodBlocX
Great sturdy product & very accommodating staff
Good product & the customer service was first rate. I needed to postpone the delivery date to accommodate local landscapers. This was done with no fuss.
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Kayleigh @ WoodBlocX
Worth every penny!
Quick delivery, easy to assemble. Brilliant product.
Peter Jones
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Kayleigh @ WoodBlocX
Overjoyed with everything,
Overjoyed with everything from the planning the price the communication the assistance the quality and the final product.
It's so good to hear such wonderful feedback, Thank you!
Kayleigh @ WoodBlocX
Great product
I thought that a woodblocx wall would nicely fill a corner of my garden, but was concerned about assembly. The design service was great, the instructions clear and the product arrived in good condition and on the requested date. It also assembled well in a sloping part of my garden. I will buy more of these for other raised flower beds, once my retaining wall settles down over the winter.
Norman Maitland
Thank you for such great feedback and we look forward to hearing from you in the future.
Kayleigh @ WoodBlocX
great product, great looks and a great company!
From the first phone call ordering the pond to the final delivery, everything went smoothly and arrived on time. It was unfortunate that it took a few weeks due to Covid-19 but well worth the wait. And so easy to put together. However, there are no words on the instructions, so make sure you put it together in the order shown. It's all colour-co-ordinated. If I had more room in my garden I would definitely buy a pond for fish and other creatures from them. This one is just too small as there is no room for a circulating and filtering system. We 're very pleased with the final look, also.
Colin Tall in North Lincolnshire
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Kayleigh @ WoodBlocX
TEAM MADE IT VERY EASY TO DESIGN WHAT I NEEDED AND CARRY OUT A SLIGHT ALTERATION WHEN I REQUIRED IT. DELIVERED WHEN YOU SAID.
FULL EASY TO FOLLOW INSTRUCTIONS AND I AM VERY PLEASED WITH THE REULT. THANK YOU
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Kayleigh @ WoodBlocX
Value for money, Superb service, Would recommend, Will buy again.
Superb service, arrived really quick, it was easy to build but i would recommend help with pond liner, not easy on your own.
Great customer service would recommend to anyone looking for a raised pond.
Paul Buckingham in Mariansleigh, Devon.
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Kayleigh @ WoodBlocX
Easy build, excellent result
WoodBlocX designed a low retaining wall with 2 sets of steps based on my measurements. All the information needed to prepare the site was sent well in advance of delivery as well as block by block instructions for building the wall. The delivery arrived on the agreed date and was positioned exactly where we wanted it. Tip ' if possible have enough space around the pallet to sort the blocks by size before building. The most important thing was to get the bottom row of blocks level, and this took a while, but from there on assembly was straight forward. When we made a mistake it was easy to correct as every step is reversible.
We are delighted with the results, it really improves the view from our back door!
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Kayleigh @ WoodBlocX
Everything from order to delivery was excellent. Building the planters was easy and very enjoyable
Jean Miller in Durham
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Kayleigh @ WoodBlocX
great product
Delivered a great product on time
Thank you! So glad you had a great experience
Kayleigh @ WoodBlocX
delivery was great..driver went the extra mile to leave it where iasked
john goulder
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Kayleigh @ WoodBlocX
The first one I purchased went together perfectly the recent
Delivery great designed well , very helpful company! Slight issue with the top capping not fitting correct a couple of the caps were out in dimension and required some heavy help to fit better ! Long screws and a large lump hammer finished the job off
john farrow
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Kayleigh @ WoodBlocX
lovely raised beds
This is our second raised bed & we've just ordered two more, they are so easy to build & look very substantial & attractive, we look forward to many years of home grown vegetables in them
JUNE white
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Kayleigh @ WoodBlocX
Excellent delivery service with a good made product & along with the instructions to build the raised bed or pond.
Derrick Jones in Lowestoft
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Kayleigh @ WoodBlocX
Very courteous and efficient
David Kirkman
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Kayleigh @ WoodBlocX
Excellent. Went together easy enough.
Good quality wood. Happy.
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Kayleigh @ WoodBlocX
Client was very happy with the planter
Order got slightly mixed up. Problem was resolved quickly. Will definitely order again.
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Kayleigh @ WoodBlocX
Excellent product
Bought a kit to make a pond from. I’m no DIYer but the instructions were clear and all the blocks went together very nicely. Very pleased with this - a great way of having a pond without digging a hole
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Kayleigh @ WoodBlocX
Excellent Purchase
Ordering was very straightforward. The order arrived on time and very well packaged. Simple to assemble and looks great.
Rita Brudenell
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Kayleigh @ WoodBlocX
I think you will see how I rate it with a five as you will see by the pictures and video I have sent your circles not only make good planters but lovely fountain basins. Yours E Jarrold
Edward Jarrold
Your fountain looks fantastic! Thank you for your great feedback, we really appreciate it.
Kayleigh @ WoodBlocX
Great product andeasy to construct
The whole service was 5 star from ordering to delivery and we now have a very nice looking and functional raised bed . I would recommend this product to all as it is easy to construct and looks great when finished.
Malcolm Phillips
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Kayleigh @ WoodBlocX
Sturdy, easy to build and looks great
I love the raised pond and it was so easy to build, with clear instructions. Would have liked instructions for how to fix the pond liner included, but did manage to find them online. Although, it took me a while and they didn’t come up in a search.
The pond liner was missed from the order so I had to go and buy one as I had booked time off work to complete the job. They were quick to try and resolve it though. All in all good service, quick responses and delivered as stated.
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Kayleigh @ WoodBlocX
Easy to construct and a truly quality product 5*
Excellent.
David Wisbey
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Kayleigh @ WoodBlocX
Great product, easy to build, delivered when we needed it.
Great. The order arrived a day early from the original date which we requested. My wife called to ask if the delivery could come a day early, and it was no problem. The actual delivery was ok, and we have put together the product no problem.
Andy Mercer in Market Harborough
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Kayleigh @ WoodBlocX
Order was delivered on the day expected. Driver put the order where I requested. The correct blocks were provided with one to spare. Assembly is straightforward and the dowels are tolerant to slight misalignment in the blocks. The end result looks excellent, and the wood natures to a fine golden brown colour over time. It is quite an expensive way to create a raised bed, but worthwhile as the beds look really good as well as being functional.
John Hollingworth
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Kayleigh @ WoodBlocX
Excellent service
Excellent service throughout.
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Kayleigh @ WoodBlocX
Customer support was brilliant and prompt
Kevin Martin
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Kayleigh @ WoodBlocX
At first I was a little disappointed with the colour, but every thing built very well and after a couple of weeks the colour changed to a more mellow shade. On delivery the drivers pallet trucks had broken so product was unloaded by hand. I am very pleased with the finish and quality of your product.
David Mabin in North Devon
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Kayleigh @ WoodBlocX
I cannot fault this product or the service provided. The quality of these raised beds is amazing and that leads to easy assembly. I had these built in a morning!
bryan ahthew
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Kayleigh @ WoodBlocX
Came a day early, delivery was spot on.All went together as per plan, now dried out looks great.
PHILIP RAWSON in Worksop
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Kayleigh @ WoodBlocX
Excellent service, only dropped one star because the order arrived a day early! This caused some inconvenience as we had a huge amount of building materials which all arrived at the same moment on a very limited space at the front of our house.
Deborah Gooch in Bexhill-On-Sea
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Kayleigh @ WoodBlocX
All good in every respect
Nicholas Tebbutt
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Kayleigh @ WoodBlocX
Top of the Class.
This is the second time I’ve bought from woodblock and I can’t praise them enough for an excellent product and service.
Thanks Woodblocx.
It's great to hear such positive feedback - Thank you!
Kayleigh @ WoodBlocX
The lead in time was quite long, I assume due to the number of orders received. Communications were excellent and the delivery was exemplary. The product is very good but the capping application was fiddly, needing the securing pegs cutting down. I will buy again. Mark in Mansfield
Mark Betts
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Kayleigh @ WoodBlocX
Super Service
The items were received within the times quoted when the order was placed. We had good communication throughout the waiting period with advice as to when the goods would be dispatched and how to track the order.
The couriers were excellent, telephoning to say when they would be arriving and offering to take the packed down the drive to the most convenient spot, although we were lucky that the layout of our property did allow this.
Darrell Hudson
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Kayleigh @ WoodBlocX
Great service from start to finish. I had a couple of queries , they were answered in a professional manor
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Kayleigh @ WoodBlocX
Delivery was excellent. Customer service very courteous. Product excellent.
Christine Chadwick in Rochdale
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kayleigh @ WoodBlocX
Fantastic service.
Had one piece missing .Rung customer service and the part we with me in 3 days . Fantastic service.
Robert Cleverley in Southampton
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kayleigh @ WoodBlocX
Looks great and does the job.
Great service under difficult times. The square raised planter was for my acer which had outgrown its barrel and as usual it was easy to assemble. (I had purchsed four raised vegetable beds back in 2012)
Anthony Thomas in Bathgate
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kayleigh @ WoodBlocX
Recommended
Very good service. Polite driver. I would recommend.
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kayleigh @ WoodBlocX
Fab raised beds
Great product and really easy to use! We ordered three raised beds and as my husband has been too ill to do any work I thought this looked easy enough to handle and it didn’t let me down! The blocks were all delivered on the delivery date advised and packed really well, on all three beds the levelling of the first layer took a bit of time but it was just me fitting them and my garden is so uneven but once the first level was completed the beds went up really quickly and easily for just me to deal with, I’m really pleased and they look fab! Will be ordering again when I’ve redesigned my veggie patch ?
Emma Sargent in Norfolk
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kayleigh @ WoodBlocX
Very good product, just a shame had to wait twice for the last piece in the raised bed. Very prompt response.
Ian Mcluckie
“Wood” buy again.
Delivered on date agreed, sales contact agreed to defer delivery due to us being away on holiday.
Bill Lamb in Elgin
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kayleigh @ WoodBlocX
Great product - would buy again
Great service - arrived when they said it would. Instructions were clear.
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kayleigh @ WoodBlocX
Excellent product, easy to construct and looks lovely. Great service too!
Delivered when said, friendly email communication and everything all in order. Easy website to follow and place order. Very pleased and would highly recommend.
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kayleigh @ WoodBlocX
Fantastic product and service
Even though this order was placed during lock down and the staff were working from home the service was brilliant and delivered on the day I was given. Great product as always as we have purchased from them before and been very pleased with it all.
Terry Baker in Stamford
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kayleigh @ WoodBlocX
Packaging problem as identified.l
Yes. Order was a bit confused. Needed reassurance tools were included in price.
Would have been helpful if delivery cd just have gone through to the side gate which was easily accessible with hydraulic carrier.
Kate Marcus
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kayleigh @ WoodBlocX
Would definitely buy again
Excellent service and quality goods
Sue Burnett
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kayleigh @ WoodBlocX
Great service and excellent product
Good communication from the beginning. Clear instructions for assembly sent well ahead. Fantastic product. Would thoroughly recommend this company and its products.
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kayleigh @ WoodBlocX
Fantastic service.
Provided a five star service after one piece was missing ( came in 3 days )
Very polite staff and very helpful.
Robert Cleverley in Southampton
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kayleigh @ WoodBlocX
Excellent Product quality and design. Very explicit instructions.
Derek Holmes
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kayleigh @ WoodBlocX
Great product and excellent customer service
We were really impressed with the communication throughout the process. Our customer loves the planter and we found it incredibly easy to install. We will be recommending WoodblocX to other customers in the future.
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kayleigh @ WoodBlocX
Excellent design and communication
Excellent design service which after 2 attempts came up with a bespoke design for the space I was trying to fill. Good, accurate and prompt communication with clear drawings and details. Would certainly recommend and may purchase again in the future.
Such wonderful feedback, thank you so much for your comments!
kayleigh @ WoodBlocX
Good product
Very pleased with the result - it took us overall 3 days to complete building our raised beds, they look good. Sometimes the building was a little tricky, but we managed to overcome the problems. The design to fit worked really well for our small garden, and so justified the cost.
There were problems with the delivery, which was 4 days late and without explanation - fortunately due to lockdown there was always someone at home. Problems not down to WoodBlocx themselves, who were very responsive and did respond to my emails/got in contact with the carriers. All worked out in the end.
Ms A R Scott in Oxford
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kayleigh @ WoodBlocX
Lovely, friendly company. Highly recommended.
Fantastic service, very approachable and understanding when I contacted them with a few initial questions. Even the delivery person was very nice and friendly!
Roger Nuthall in Brighton
It's great to hear such lovely feedback, Thank you! We really do appreciate your comments.
kayleigh @ WoodBlocX
First class service
Easy to navigate website. Delivered when they said it would be. Goods well wrapped and in good condition.
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kayleigh @ WoodBlocX
As good as expected
Rectifying the omission of instructions speedily
Ian Moreland
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kayleigh @ WoodBlocX
Prompt delivery on time.Straight forward instructions colour coding of parts very helpful.Assembled in 3 hours.Looks good! Thank you
Thank you for your wonderful feedback!
kayleigh @ WoodBlocX
Very happy with the product and service
Very helpful with placing our order for the correct size for us. We sent photos and dimensions and our end result was just what we wanted.
Jessica Tuffill
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kayleigh @ WoodBlocX
Excellent customer service from start to finish, would definitely recommend.
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kayleigh @ WoodBlocX
Delivery efficient and on time.Kit easy to assemble
Although there was quite a wait for the kit because of demand during the pandemic, the delivery was made on the day I requested and the delivery driver phoned as arranged. He brought the package - which was not the heaviest - to the garden.
Clifford French in London
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kayleigh @ WoodBlocX
Quick, easy, great.
I chose woodblocx because I wanted a specific size wooden planter that I could assemble myself. It did exactly what it said on the tin - arrived on time, assembly was quick and easy and the finished planter looks great.
Will definitely recommend to friends.
Barbara in Kent
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kayleigh @ WoodBlocX
rapid return of plans, shame it is such a long wait for delivery
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kayleigh @ WoodBlocX
Great system, the custom design team helped me through the most difficult phase and super easy to install.
Barry Cumberlidge
Great feedback, Thank you so much!
kayleigh @ WoodBlocX
Fantastic flowerbeds
Very easy to assemble, and they look really good. Would definitely recommend woodblocx
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kayleigh @ WoodBlocX
Looks amazing!
really easy to build and looks fantastic. Great addition to the garden, cheapest and easiest way to get a great looking pond.
Peter wright
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Kate @ WoodBlocX
Excellent product and great communication
Excellent product and regular updates on progress of order. The lead time was about a month.
Edward Koch
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Kate @ WoodBlocX
Disappointed with service.
We were in contact with a ' designer ' who promised to get back to us with more details. This was on 27/05/20 and we still await a reply!
Les Noon in Northamptonshire.
A+ service Delivered on the date expected and a brilliant product
Delivered on the date expected and a brilliant product
Kevin Hockney
It's great to have such wonderful feedback, thank you!
Kate @ WoodBlocX
Easy to build and looks great!
All delivered on time.
Missing the instruction, but were sent to while I called so great service.
Easy instructions and easy to put together. Looks great!
Thank you for your wonderful feedback!
Kate @ WoodBlocX
From planning to delivery all went well. Planning service pointed out problems with my design and advised a solution. Instructions were clear and easy to follow.
Ian McFarlane in Airdrie
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Kate @ WoodBlocX
Good Customer Service and delivery well handled. The product is fantastic.
The delivery was well handled. Customer Service answered my queries about levelling out the area of the lawn where the raised bed was to be located. The actual installation was straight forward and the bed looks great.
Mark Nelson
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Kate @ WoodBlocX
A pleasure to build with my 11 year old daughter!
Easy to order & easy to assemble - great piece of kit.
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Kate @ WoodBlocX
Ordering, delivery and construction went smoothly.
Everything went well. It was easy to make contact and any questions were competently answered. I was very happy with the service from start to finish.
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Kate @ WoodBlocX
High quality product.
Excellent product and service.
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Kate @ WoodBlocX
Great service
Arrived earlier than originally stated which was a bonus for me. Delivered to the exact spot in my front garden i needed it to be dropped. Great service again. This was my second order from them.
Chris Day
Thank you very much for your excellent feedback and repeat custom!
Kate @ WoodBlocX
Order arrived on date stated and went together easily and would recommend
Arrived on the date stated and went together easily all done in one day, I would recommend them and would certainly buy from them again.
David Baker in Sittingbourne
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Kate @ WoodBlocX
More information in the video please.
I am very happy with my raised bed now it is constructed.
The pallet was even delivered early.
Construction was more difficult than the video suggested. The hardest parts were at the corners and buttresses where the plates were fitted and the next layer would have a rock above the plate. The video doesn’t show this part in any detail, it would be helpful if it did.
Now the bed is planted up, it doesn’t show, but it was disappointing that I couldn’t get it right.
Antonia Ashcroft in Merseyside.
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Kate @ WoodBlocX
Building of a seating area for around ten or twelve people.
The design team followed my ideas and quickly created the plan for the build.
All the necessary parts were there and the instructions were adequate.
The only difficulty I encountered was with the metal angle brackets. It would be helpful if the holes were slightly bigger thereby allowing a little more tolerance when trying to put them in place.
Stewart Smith
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Kate @ WoodBlocX
Easy to fit and looks good. After one small problem with delivery, which was sorted out with very little fuss I was able to build my woodblocx easily, big thanks to the team. I will be buying more soon.
James Mackay
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Kate @ WoodBlocX
Great Product, great design support
The product is excellent and the design support provided was tailored to my requirements.
Kevin Martin
It's so great to read such wonderful feedback - thank you!
Kate @ WoodBlocX
Planter
Excellent quality and easy to put together
Thank you for your feedback, it is much appreciated
Kate @ WoodBlocX
Great experience. Great product!
Right from the start, my first WoodblocX experience has been fab. Harry was - and remains - super helpful And obliging throughout the design, ordering and construction phase. The system is genius, and easy to use. Thank you so much - and I look forward to the next forthcoming project!
Thank you very much for your excellent feedback, we really appreciate your comments.
Kate @ WoodBlocX
Excellent product and service.
May well buy from them again.
Thank you for your wonderful comments
Kate @ WoodBlocX
Excellent Product and Service
I used the the design service for a garden retaining wall. This was quickly completed and ordering/delivery was very straightforward with everything arriving as planned. Although I had no problems with assembly I had several follow up emails asking me to contact them if I had any problems or questions. Overall from design to completion I cannot fault the service or product.
Neil in Guildford
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Kate @ WoodBlocX
Easy to order and arrived on time. Delivery driver was helpful in bringing into back garden.
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Kate @ WoodBlocX
Clear order and delivery. Good to have a delivery date from start.
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Kate @ WoodBlocX
Great product, will order again.
I ordered a specific size raised bed. The order process was easy, delivery date was about six weeks but I was notified for that at the time of ordering. Arrived on time with every thing need to assemble. Took us an afternoon to build, if you've got the correct equipment and follow the instructions it all works very well.
Thank you for your positive comments, we appreciate your feedback.
Kate @ WoodBlocX
Easy to assemble good result
Delivery came as a huge pallet which was left on the kerb so had to bring it block by block to the back of the house, the wood colours are not the same. But easy to assemble once you get started and I'm happy with end result
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Kate @ WoodBlocX
Perfection
Everything about our purchase from WoodBlocX was excellent. Easy to order, instructions, delivery, construction and the final product. Couldn’t have asked for more.
Peter Douglass in Leiston
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Kate @ WoodBlocX
The answer is yes.
As a returning customer my expectations are high and I was not disappointed. Communication and all round service is excellent as always.
Ian Mottram
Thank you for such wonderful feedback and repeat custom, it really is appreciated.
Kate @ WoodBlocX
Helpful staff, easy ordering process, simple instructions and fantastic final product.
Nicola Houghton
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Kate @ WoodBlocX
Excellent Quality, affordable cost and efficiently delivered.
Keith Euman in Borders
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Kate @ WoodBlocX
Superb! The team were exceptional with their help
Adam Williams
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Kate @ WoodBlocX
Great product
Helpful team and easy delivery
Danny in Barnet, London
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Kate @ WoodBlocX
I thought the Woodblox the service was good and were able to send us a few designs
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Kate @ WoodBlocX
raised beds
This is our 3rd raised bed from Woodblocx, they are very sturdy & easy to build. We will be buying 4 more towards the end of year for our vegetable garden
JUNE white
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Kate @ WoodBlocX
Excellent service
Excellent service! Was kept up to date with delivery, and easy to understand instructions!
Chris Page
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Kate @ WoodBlocX
Yes I would recommend them to friends & family
Jeremy Metcalfe
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Kate @ WoodBlocX
So easy to build.
From the initial contact with WoodBlocX right through communication about design and delivery the service was first class. Building the bed was soo easy. We are so happy with our raised flower bed we are thinking about buying another.
Joe McGourty in Saintfield, Co Down
It's great to hear such wonderful feedback, thank you!
Kate @ WoodBlocX
Excellent product, arrived when said and went together perfectly.
Andrew Manington
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Kate @ WoodBlocX
Easy to construct, excellent quality, well worth it and great value
So easy to construct, and follow the well written instructions. The YouTube videas also help. The hardest part was levelling the ground for the first base layer!!!!
The quality looks great and time will tell
The only constructive point I would make is why don't Woodblox include the final layers Dowels pre-cut, rather than having to saw/cut off when installed or buy a "one time use" tool as part of the order.
I also called to check a couple of points including whether ground pegs were needed (they were) and they were exceedingly helpful
Guy Deatker in Bristol
Thank you for your feedback and suggestions, I am glad to hear that you found it so simple.
Kate @ WoodBlocX
good feature
excellent piece of diy
cheers
roy
ROY JACKSON
Thank you Roy, your feedback is appreciated.
Kate @ WoodBlocX
I bought two vegetable beds back in 2015 for my previous property and so didn’t hesitate to order again for my new courtyard. The finish is solid and wears well - beautiful and useful as William Morris would have it. Well done.
First Class
This was the second time I've used Woodblocx and both times the order was delivered on the exact day given at the time of placing the order. There were a couple of blocks missing from the second order but these were received within 2 days of me letting them know. First Class - would recommend.
gary froggatt
Easy, fast, effective
From ease of order (we created a unique design), to timings. Everything was slick and well managed. Instructions were perfect as even I (non DIY man) managed to complete easily.
Graham White in Pathhead
Very easy to order. Delivery and the product excellent. Very easy to put together. Yes I am planning to order 3 more!
Beverly Lee in ARBROATH
Looks great in our garden.
Great service, prompt quotation and good communication. The product is great and really straight forward to build. We built two of the 3 metre bench units in 2 days, with 2 adults and a couple of teenagers! Main challenge was making sure the ground was level and benches were straight. We have used them as a boundary and seating.
Ruth Smith
Worth it
The ordering process was efficient, a well structured web site made deciding what i wanted easy and simple. The delivery driver was friendly and helpful and the assembly was surprisingly easy. The end result is quite lovely.
Excellent service. Made to measure flower beds
Brilliant service! I sent them my requirements & they designed my raised flower beds. They were delivered a day earlier than expected but the only thing I would say is that more communication from the delivery company is needed. Nobody phoned/emailed to arrange delivery day, I only knew as I happened to check the tracking the day they came. I was at work but luckily, managed to get someone to wait at my house.otherwise I would’ve missed the delivery. But as far as woodblocx, excellent service, easy to follow instructions & easy to build. I just wish they wasn’t so expensive
Changed my order no trouble, delivered on stated date perfectly loaded on pallet good building instructions built by lunch time. Happy with result. The web site is excellent.
5 stars is not enough
Fantastic product, fantastic service. Transforming the garden with DIY was a pipe dream until Woodblocx made it possible. Brilliant company, couldn’t recommend more highly
Josh Franks
Can't fault the whole experience and the product is amazing too!
Purchasing from WoodblocX was a very positive experience. From the excellent customer service to delivery, I can't fault them. The information on how to build our raised bed was plentiful, written directions, but also a very helpful link to a YouTube how to. Perfect. And now the raised bed is up and running and we have planted all our fruit and vegetables, it just looks lovely and is an attractive addition to our garden.
Great product.Easy to work with.
The kit came on time and as I lost my I structio s the office immediately sent me more by email.
Great addition to our garden to grow more vegetables
Despite a few problems, with a piece of capping that had not been drilled correctly, the team supported us well in getting it corrected. In these times of coronavirus it is difficult to get good service. We are in our 70s and managed to build a large raised bed ourselves and we are very pleased with it.
Susan Allen-Shepherd
Great service, great product.
I love my Woodblocx pond. Web site ordering was clear & easy. I was kept informed about the delivery date. I made a call to get some advise and was helped straight away
Martin Ellis in Southampton
I am delighted ? and my fish are too ?
Easy to order. Lots of follow up emails with instructions.
Gill Woolley
Great product and very efficient, helpful support. Well done .
Extremely helpful advice given on the phone . Great product,arrived as promised and looks great when built. Highly recommended.
Fantastic service
At every stage from planning to delivery it was a simple process delivered very quickly and helpfully.
Stephen Young in Beacon Hill
Exactly what was promised highly recommend
Delivered exactly on time
Easy to assemble and looks great in our garden
Would recommend their products. Very pleased with the corner raised bed. Assembly no problem.
Yes definitely recommend but thought the width was that of the inside planter not outside measurement as would gave ordered a wider L shaped planter. Quality excellent. Instructions easy to follow and finished build quality excellent
JOHN SKEPPER
Well worth the wait
Great product very easy to assemble looks amazing in the garden ,worth the COVID delay won’t but any other planter
Paul Johnson
First class, and was very helpful with my enquires.
Hooray: your daughter (if she's as handy as mine) can build it.
everything worked - they came on time, my daughters built them and our raised beds look great. Thank you.
Claudia Daventry
great look, efficient, and value for money
relatively easy to assemble and machined to the highest standard - Lego for adults! Bit of a fall-out with the delivery guy who was jobsworth, but that is no reflection on the product. They said one week assembly and that was about right. My only real criticism is based on the instructions which are not detailed enough - someone with real communication and writing skills needs to seriously revise. But I worked it all out by trial and error and this does again not detract from what is a seriously cool product. I worried needlessly throughout that there was not going to be enough wood and fixings, but a sufficient amount left at the end. I will be ordering more for another project. My one was an 18m retaining wall, unquestionably the cheapest option - and it looks great as well. Congratulations WoodBlocX, you far exceeded my expectations.
Peter Hardy
Raised bed
Great product easy to assemble pity I didn't go for the next size up
Mike Lowe in Chorley
Small Pond
Easy to assemble great product pity the waiting time was a little long
Mike Lowe in Chorley
Everything went well & both jobs were completed over a leisurely two days
these are difficult times & I placed an order & a couple of weeks later placed another. You, (Kate) sorted things to get both my orders delivered on the earliest of the dates. The orders arrived, delivered to the garden, clear instructions via E-Mail. Along with the dowel cutter which I was very pleased to have bought all set to go.
Kingsley Archer in Coventry
Very good service got what I asked for easy to assemble
Robert Martin
Woodblocx is the best
Great product, easy assembly with clear instructions.This was a repeat purchase.
Arrived at time stipulated.
Yes. Very professional and friendly delivery.
Great system and good value for money
Had my money now don't want to know
Service all the way through to delivery was excellent. The building of the ponds was well documented and the instructions idiot proof well pleased now for the but.the corner plates for the last tier were missing ,sent an e_mail asking for them to be sent by post still waiting. I did get a reply with the usual sorry doing our best in these times etc. It's gauranted but I bet if I have to call on this I will be told 'but you have not followed the instructions and the guarantee is void"
It's a shame to have lost confidence in the company that were in the first instance exceptional.
Based on this no I will not recommend them to anyone
Raymond Harvey
It was good from placing the order to building the bed which went well
I would recommend woodblock
No instructions
The only instructions received were generic only. It was difficult to work out which bricks went where?
Amazing service and product
Delivery was on time as advised and once the foundations were in in we had 2 raised beds built in less than a morning. Great service and product.
Tim McInnes in Cheshire
Great product and easy to install recommend
Quality product and easy to install would recommend to anyone looking to improve there garden with tidy boxed boarders. I have also purchased this product before for a pond on the same garden.
Scott Keeley in Rochester
Delivered on time. Instructions very clear and straightforward.
Delivered on time. Assembly instructions clear and straightforward. Product well engineered. Very pleased with result.
Frank Johnson in Crick
The product is excellent and easy to assemble even for someone with my limited DIY skills. The only reason i did not give 5 stars is the time it took for the delivery.
ADRIAN JONES
Great product and service
Great product and service. Will buy again.
Ok not as good as expected
Arrived on time had issues with blocks that were not straight or level
Stuart Mott
A fine service.
woodblocx provided a very good all round service. Delivery was very efficient this time and it arrived in the morning as promised.
The only problem was the computerised plans were not quite right - showing too many pegs on some of the blocks, this confused us at first.
Woodblocx have been informed of the above problem.
Ken Palen
Good product
good product although took a long time to arrive; may be this was due to covid-19
neil lawrence
Great product, easy to build.
All delivered on time and packaged well. Instructions to build very easy to follow,
Andy Mercer
Fabulous
Delivery a bit slow but I expected that. Raised bed is lovely, much admired by everyone. So easy to build - I did it with my 7 year old grandson. A bit like large 'lego' he said! I'm so pleased with my purchase - if I had the room I'd order more.
Rosalind Davies
Great ???
Start to finish a very good service.A good product which is now insitu and looking great with six rose bushes. Thank you very much.
Mr John Trigg
Great Design & Service - delivery to site has room for improvement.
Provided a quick, positive response to my bespoke enquiry due an extremely busy period, and secured my design & place in their production line quickly & easily. The only negative was the delivery company used, who could only leave my order in the street outside my house (could not handle my gravel driveway), leaving me to open up the packaging in the street & hand-carry the pieces into my garden. Having had several large deliveries recently, this was the only one which was unable to enter my property.
Iain MacDonald in Tain
Brilliant Product Recommend
order was delivered as scheduled no problems, order complete on arrival, very good product , easy to assemble , looks great , would recommend for sure
Jon Small
Quick, reliable and great quality.
Holly Armstrong
Great bench
Great service with delivery earlier than was stated. Bench went together well. Second item we have bought from WoodBloXs
Gillian Farquhar
Excellent customer service and quality
from orfering to delivery on time and the quality is amazing. Arrived on the Friday put up on the Saturday and has made the corner of the garden look lovely. Noe for the rest of the garden.
I amextremely pleased with my planter. I assembled it myself and it went to
Well made product all parts delivered on time. Many thanks
Angela Lee in Billericay
Excellent service and delivery. Superior product.
Excellent service and delivery. Superior product.
Lynn Simpson in Inverurie, Aberdeenshire
Thank you for your feedback, we really appreciate it!
Gemma @ WoodBlocX
The Final Layer is Disappointing
Having a metal brace missing from the order I asked for one to be sent. It was sent promptly but in flimsy packaging so it was bent on arrival. I also had to wait for several weeks for the order even though it says 4 days on the website, The excuse of course was Covid 19 however, i didn't notice the warning until after purchase. It should have been bolder on the website for such an important issue.
Anthony Preece
Enhances the garden - Would definitely recommend.
Very impressed with look and quality of finished product- turned out to be everything we hoped for. Only slight issue was the fact that it did take a bit more effort to put together than the initial video suggested which is why I gave it 4 instead of 5.
However I would not want that to detract too much from the overall effect as it is an excellent product and a great addition to the garden.
Gerrard Barr in Oundle, Northants.
Thank you very much Gerrard
Gemma @ WoodBlocX
Excellent service and product from WoodBlocx
Very efficient and good communication
Superb, thank you
Gemma @ WoodBlocX
Highly recommend.
Brilliant. Initial order appeared slower than expected but mostly due to lockdown. We had a few missing pieces however and when we logged this, they were sent extremely quickly and same when we decided to order a few more decorative pieces.
Instructions good, easy to build and so solid. Highly recommend.
Thank you! Your BlocX look great!
Gemma @ WoodBlocX
Quality product delivered efficiently
Second major order to spruce up our garden. Love the simplicity of build and quality of product.
Greg Heaton
Thank you for your repeat order, we really appreciate it and for taking the time to leave us feedback.
Gemma @ WoodBlocX
Excellent service
Really pleased with service, instructions and pond
Virginia Pitts
Brilliant, thank you.
Gemma @ WoodBlocX
Easy to make order, delivered as promised.
It was easy to make the order and the delivery happened on the date arranged. I spoke to the company on the day of delivery as we had ordered 3 different raised beds. These all arrived on 1 palate I confirmed everything would be there and was soon sent documents that identified all the individual parts for each bed.
Superb, thank you.
Gemma @ WoodBlocX
God product easy to construct
All parts were there, instructions were crystal clear and the end result looks good. Delivery was even earlier than originally timetabled. If I need a further raised bed, I will definitely consider getting another one from WoodBlocX
David Green
That's great to hear, thank you very much.
Gemma @ WoodBlocX
Delivered on time by a helpful driver. The product went together easily and looks just as expected.
Pauline Wilson
Brilliant, thank you.
Gemma @ WoodBlocX
It was easy to email Woodbox and they replied within 24 hours each time.
Thank you, we always try to ensure we provide all customers with a swift response.
Gemma @ WoodBlocX
Very long delay for delivery but other than that all good.
Thank you
Gemma @ WoodBlocX
very very pleased with this pond and it was so easy to install
I have found this company very easy to deal with. The price was good and it was delivered as promised
colin in southampton
Great, thank you very much
Gemma @ WoodBlocX
Great product, excellent instructions and easy to build
First class. Arrived on time and fully complete.
Andrew Smith in Bideford
Great! Thank you very much for your feedback
Gemma @ WoodBlocX
All good a bit longer to deliver than I expected
Ralph O’Meara
Thank you
Gemma @ WoodBlocX
Excellent service and quality product...
WoodBlocx have been so helpful from the initial enquires to helping with the design... They were all efficient in their help....with the daft questions we asked!
Delivery was prompt good tracking available the delivery person was able to bring package up to the top of the drive to help us was courteous.
Then the building of our unit... well you can’t go wrong as you have layer by layer instructions as where to place the blocx... we had some of the plastic bungs/ connectors left over which we will return to WoodBlocx as they will recycle them... no waste,no hassle,great company to use ...have done and will do again to recommend them to family and friends.....
Thank you so much for your review, we really appreciate it.
Gemma @ WoodBlocX
This is a brilliant system, very stable and great for any garden or patio.
Having used woodblox before 3 times, I have found them great for my needs (raised beds) and have always found all staff polite and courteous. I used the parts missing email and received an email stating that they accept the missing items and would send them out on 48hr delivery, which they did, great customer care. I would definitely recommend this company for raised beds or any other wooden structures be it bespoke or there standard fitments.
Thank you for your review, recommendation and your repeat order!
Gemma @ WoodBlocX
A* product!!
Seamless process, excellent communications, easy build, and stunning results... still get lots of positive comments from visitors when they first see it!
Superb, thank you very much
Gemma @ WoodBlocX
Great product, really good quality and easy to put together. Items were delivered on the date agreed. Have only given four stars as unfortunately they were let down by the delivery company who were two hours late and then ‘dumped’ items on my drive in a haphazard way so that I couldn’t tell if I had received everything. This was a shame as I love the raised beds and pond
Thank you for sharing your thoughts on our products, please accept our apologies for the delay in delivery, we will pass your feedback on to our courier.
Gemma @ WoodBlocX
Excellent service throughout.
Easy to order, items packed securely and kept advised of the progress of my order throughout. Would definitely use Company again.
Pat Tomsett
Brilliant, thank you very much!
Gemma @ WoodBlocX
Prompt service, reasonable delivery leadtime and good product
Prompt service, reasonable delivery leadtime and good product
kieran Lynch
Brilliant, thank you for your feedback
Gemma @ WoodBlocX
A good product and customer service was great.
Communication was simple and effective.
Paul Watkins
Perfect, thank you.
Gemma @ WoodBlocX
Very good in all aspects
Steve Davies
Thank you
Gemma @ WoodBlocX
The most 5 star 5 stars I have ever given! Brilliant product and service!
Woodblocx turned an unrealistic dream of renovating a garden into an affordable DIY reality. The product is fantastic and the customer service is exceptional. Their patience and support while I had to amend measurements and make additions to my order was incredible and made the whole process so stress free.
Josh Franks
Thank you very much for your review, we totally understand that our customers may need to update measurements and make changes to orders, its no problem at all! We really appreciate your feedback
Gemma @ WoodBlocX
90% satisfied
Great product & clear instructions. Only 1 negative was the middle holes of the long top pieces had to be chiselled to fit.
Wonderful raised bed- easy to build
Delivered and kept to date with changes in delivery
Superb, thank you!
Gemma @ WoodBlocX
Awesome product and service.
On time great product would defiantly order again and have recommended to friends
Great and thank you for the recommendation, we really appreciate it!
Gemma @ WoodBlocX
Yes would recommend, fabulous service and great product. Fits together easily and is strong bed when finished. All the people we spoke to were courteous and pleasant even when we discovered the measurements we gave were the wrong way round. This was soon rectified
Excellent, we're always happy to help!
Gemma @ WoodBlocX
Impressed by the solid build
The kit arrived safely and took two novices less than 1 hour to build. Several weeks later and we are impressed by how solid the build is and how well the raised bed works for growing our veg. We will certainly look to buying again in the future.
Thank you very much for your feedback!
Gemma @ WoodBlocX
Recommend wholeheartedly
Excellent service despite the delay caused by Covid
Thank you so much, we really appreciate your feedback
Gemma @ WoodBlocX
Excellent product
Excellent product, delivery on time,
Very good assembly instructions.
Good end result.
That's great to hear, thank you.
Gemma @ WoodBlocX
A Brilliant concept
Arrived early (a plus), well packed, plenty of extras included and detailed instructions sent on line. A very well thought out method of building a retaining wall
Paul Grantham in Hull
Thank you very much for your order.
Gemma @ WoodBlocX
A great product!
Prompt delivery; good product, all round fantastic.
Excellent, thank you for your feedback
Gemma @ WoodBlocX
Great product and service
Great product and customer service. I asked a question and promptly got a great answer. The raised bed arrived a day early but we were informed and it actually worked out very well having it a day early. Being e mailed the plan prior to delivery was really helpful.
Judith Skitt in Worthing
Thank you for your feedback, our team are always happy to help!
Gemma @ WoodBlocX
The high level planter made to my dimensions
spot on service . great people to buy from and work with! sent an e mail with a sketch of my requirements and received a full and complete breakdown of the product and assembly instructions designed specifically to my dimensions, They pulled out all the stops to meet my delivery requirements, however when the pallet of components arrived it was somewhat over facing with the mountain of wood, plastic securing pegs along with steel bars and metal corners and securing angle plates ! however once I had the first layer installed and levelled things became much easier with layer by layer diagrams to follow ! within the day the structure was complete !
I am well pleased with the final structure which is sturdy and dutiful ! will be buying another one just the same as the one already purchased in the short term , now on with the potato growing !!!
john farrow in southport
Thank you for your feedback and good luck with your potato growing!
Gemma @ WoodBlocX
Clear and informative website made selecting and ordering a straightforward experience. Follow up emails also timely and informative.
Brilliant, thank you
Gemma @ WoodBlocX
Great product, good service, easy to build
The order process was very easy, communication from Woodbox was good with the instructions sent for construction very simple to follow. Delivery was on schedule and the finished product is excellent. I will definitely be buying from them again. One thing to note is that delivery is by Palletline, not all depots of Palletline have smaller vehicles which in my case meant I had to meet the delivery lorry and transfer the delivery to my little Fiat 500. But because none of the blox are too large this was easy to do.
Stephen Simons
Thank you for your feedback, we really appreciate it
Gemma @ WoodBlocX
Great product
Delivered when stated, easy to assemble, beautiful finished project
Nicola Entwistle in Sittingbourne
Superb, thank you for your feedback and for sharing your photos, we really appreciate it!
Gemma @ WoodBlocX
Great product for a tricky spot
Great product, great service, have already recommended to sister (who has made a purchase) & friends.
Thank you so much
Gemma @ WoodBlocX
your service so good and your products well made.
very helpful staff on phone and delivery very very good as delivery driver was very good at delivering the bench, as he was on time and put the bench kit in our garden out of view. so very pleased and now have a very nice sturdy WoodBlocX bench.
Brian Watts in Immingham N.E.Lincs
This is great to hear, thank you so much
Gemma @ WoodBlocX
Very happy with the Quality and ease of installation. Just emailed a drawing of what I wanted and a drawing and costing came back within the hour. Installation Instructions colour coded and clear. This raised bed has made a great improvement to our garden. I would recommend this product to anyone
Jeff Rimmer
This is great to hear, thank you.
Gemma @ WoodBlocX
Very good. if only some other mail order firms would copy.
As expected, having purchased from Woodblocks' previously.
Thank you for your feedback
Gemma @ WoodBlocX
Good product, good service.
Delivery was on the agreed date with clear instructions. This is a premium quality product that gives guaranteed results. There was prompt phone support when l had a small query about using a liner to my raised bed. Very pleased
Robin Allard in Caister-on-Sea
Thank you very much for your feedback and photos
Gemma @ WoodBlocX
Not had chance to put it together yet.
Maureen Regan
Just what I was hoping for
Arrived a few days before the due date, which was OK.
Great, thank you very much for your feedback
Gemma @ WoodBlocX
Making sure all bit are there
Cutting the wood better
Jordan James
Great product really happy
Highly recommended
Martyn Hammond in Truro
Thank you
Gemma @ WoodBlocX
Very impressive product and service
WoodBlocX are a fantastic company with a fantastic product, fantastic designers and fantastic customer care, service and support. This was just what I wanted for a lot less expense and I am so thrilled with the finished result. Thank you and yes I have already highly recommended WoodBlocX to numerous family and friends and if I need anything else I will not be hesitating to buy from WoodBlocX again
Thank you so much for your feedback, we're really pleased you're impressed and thank you for recommending us!
Gemma @ WoodBlocX
Excellent!
Really pleased with our purchase. Instructions clear and easy to put together. End result is a good solid raised bed.
Brilliant, thank you for your feedback
Gemma @ WoodBlocX
Excellent design and Quality
Excellent product exactly as expected. Would have rated 5 star if delivery lead time had been less than 1 month - only niggle.
Derek Holmes in Old Hartley, Northumberland
Thank you for your feedback, yes the lead time is a little slower at the moment due to our social distancing measures, so please accept our apologies for that.
Gemma @ WoodBlocX
Looks as good as the pictures on the web
Delivered on-time kept informed of progress until actual deliver day. Very well made product looks great and I have had many positive comments
Andrew Kniveton
Lovely, thank you very much
Gemma @ WoodBlocX
Good product but forgot to include part of our order so we had to wait to complete our project
Great service yet again
Used their design service for first time for our fourth and largest project, was impressed with speediness and the way they interpreted exactly what I was looking for. Was able to choose convenient delivery time, although it did arrive a day early, this worked to our advantage so was not a problem. Finished project looks just as good as our previous ones and has completed our overall redesign of our garden.
Thank you for your repeat order and your feedback, we really appreciate it
Gemma @ WoodBlocX
Would buy it again!
Just like to say thank you to all the staff for the fantastic service and product.
Would definitely recommend and use again.
Get the base right and everything literally drops into place.
Superb, thank you!
Gemma @ WoodBlocX
Great help, instructions and service.
Very helpful design service and even the delivery guy was super helpful putting the pallets in a convenient spot to prepare for building. Nice clear plans to build from and very easy to assemble.
Matthew Lancaster in Leeds
That's great to hear, thank you.
Gemma @ WoodBlocX
Great result
It is now built and looking great. Construction was straight forward and finished article is ver robust. Very pleased with this system.
Thank you.
Gemma @ WoodBlocX
Clear instructions and a great idea, easily put together and a solid finished article.
Thank you for your feedback
Gemma @ WoodBlocX
Excellent service and product. Such a fantastic idea.
Sent my measurements and next day my design came through. Brilliant service. From ordering to delivery was a longer than I hoped but due to Covid it was explained when ordering and all came on the day promised. All in all a near perfect experience. I wouldn't hesitate to recommend to anyone. Nothing was too much trouble and answered all my questions before ordering.
Craig Johnson
Fantastic, thank you for your feedback
Gemma @ WoodBlocX
Good product and excellent customer service.
Everything fitted together well except for very last piece of capping which had been cut at opposite 45 degree angle. Contacted customer services online and received replacement part in just 48 hours. Excellent customer service.
Brilliant, thank you
Gemma @ WoodBlocX
Worth every penny
Ordering was very easy and I know we are on lockdown but six weeks delivery was a bit on the slow side. But when it eventually arrived, it’s a great product. Very easy to erect. not cheap but worth every penny
Roger Dixon
Thank you
Gemma @ WoodBlocX
I have built 4 raised beds and have found the project excellent and the quality of service ant support from the staff first class. I would certainly recommend the Company and the product.
Paul Evans in Ruscombe, Berkshire
Thank you very much!
Gemma @ WoodBlocX
Good overall
Every thing was well managed with items arriving on the date quoted, which due to COVD19 was good. One end of the coping has a visible crack, which is a shame
Tony Barnas
Thank you for your feedback, sorry to hear about the crack capping, we are always happy to replace any parts if needed.
Gemma @ WoodBlocX
Once again WoodBlocX have provided a good service from point of ordering through to delivery. Good clear instructions provided on how to assemble the product
Alan Poile
Excellent, thank you very much
Gemma @ WoodBlocX
Raised planter
Purchased a raised planter for the second time with this company. Was a little disappointed as there were a few essential blocx’s missing, however contacted the company and they sent them out within 48 hours without question. Very happy with the planter and would buy again.
Thank you for your feedback
Gemma @ WoodBlocX
Excellent system - highly recommend
Thank you
Gemma @ WoodBlocX
Elevated Garden Railway
I set Harry Paulin the designer a big challenge for a double loop of nearly 40m in total for a garden railway with fixed radius curves. He delivered an excellent design and kit of parts which went together really well.
This looks fantastic! Thank you very much for your feedback
Gemma @ WoodBlocX
Perfect and excellent value for money
Ordered delivered on time and very nice too, now just need to order the bigger one's for raised beds and another pond
Fit's together well looks good and would buy again
Excellent, thank you.
Gemma @ WoodBlocX
Good quality raised beds
Well thought out and well made kits. Would buy more in the future.
L Smith
Thank you
Gemma @ WoodBlocX
Excellent service highly recommend
Excellent service, blocks arrived a day earlier than expected. Great after care when one needed replaced
Brilliant, thank you for your feedback
Gemma @ WoodBlocX
Solid, high quality wood raised bed.
I was a bit daunted when a pallet of wood blocks arrived, however once unpacked it was very clear how to assemble and excellent quality. I am very pleased with the finished raised bed. It was quite expensive but hopefully it will stand the test of time as it seems very solid.
The instructions were quite clear although a little explanation how the finished product would look and why would help, i.e. I wasn't sure the middle section was finished as it just seemed to peter out. I would recommend to friends if they have the money to spend.
Thank you for your feedback
Gemma @ WoodBlocX
Absolutely brilliant. Fish pond is exactly as shown, easy to assemble, very clear instrution. Delivered on time and very curtiuos driver. Highly Recommended. Fish pond looks great in my garden!
Brenda Drake
Great service great product
Really helpful customer service. The planter was also very easy to build. Well designed. I'm very happy with my planters and would recommend them to anyone who wants some beautiful planters that look really well made and tidy.
Brilliant, thank you for your feedback
Gemma @ WoodBlocX
Well worth it.
The kit and instructions were great, much more than you normally get, so made it easy to erect. I would recommend this to anyone needing a raised bed.
ANTHONY HUTCHINGS
Thank you for your review
Gemma @ WoodBlocX
Fab planters
Fab product, great system, really pleased with our planters.
Dave Robson
Great, thank you very much
Gemma @ WoodBlocX
Good service under the circumstances (COVID-19), but actually arrived 1 day earlier than stated
Great, thank you for your review
Gemma @ WoodBlocX
LEGO for your garden- EXCELLENT.
Great team and very helpful design service, easy to follow instruction plans.
Great, thank you for your review
Gemma @ WoodBlocX
Excellent service
Straight forward and simple with good advice.
Andrew Swanston
Thank you
Gemma @ WoodBlocX
Great service, communication and delivery on time. Delighted with our raised beds and retaining wall. Highly recommend.
Thank you very much
Gemma @ WoodBlocX
Communication and followup were good, getting the order right first time would have been better.
Thank you for your feedback
Gemma @ WoodBlocX
Highly recommend
Fantastic product - looks great, easy to put together and good service.
Marc Rogers
Great! Thank you for your review
Gemma @ WoodBlocX
Excellent service easy to order on line.
Good quality
Easy to put together with clear instructions.
Excellent, thank you for your feedback
Gemma @ WoodBlocX
Excellent service and delivered on time
John Offord
Thank you
Gemma @ WoodBlocX
Excellent product and very easy to build. Not sure why you couldn't supply shorter black dowels for top rather than having to cut them all as you know that all tops will require these. One of the tops have started to split quite quickly but other than that they look great.
Dean Jackson
Excellent in every respect... would revommend
Peter Morris
Thank you for your feedback
Gemma @ WoodBlocX
Great product with excellent service.
This is my third order from WoodBlocX and as before it was delivered on the date they said with everything needed and in good condition. I cannot fault them and it is a great product.
Thank you for your feedback and repeat order, we really appreciate it!
Gemma @ WoodBlocX
not happy.
slow delivery, not as easy as adverts, long corner section of capping warped
Robert Lemmer in watton norfolk
I am very sorry to hear about your issues with your raised bed. I have been unable to find any correspondence from yourself regarding this and our emails have not been replied to. We have offered a replacement for any warped capping, this would not have been shipped in this manner and has likely happened during transit or due to the change of weather as this is a natural wooden product. The system is designed to be very easy to follow, we recommend following our step by step instructions and building on a flat surface. Our usual lead time is 3-4 working days, unfortunately, due to the global pandemic our deliveries are currently delayed, however, this is advised online and on placing your order, we are very sorry that we cannot ship orders quicker currently but we must ensure the safety of our warehouse team which means we can only ship 30 orders per day to ensure social distancing measures can be followed. My apologies again for any disappointment, please do contact us via email or phone to discuss where we are happy to help.
Kate @ WoodBlocX
Just Okay
Easy to order, delivered on time
Thank you for your feedback
Gemma @ WoodBlocX
An excellent product, arrived as stated, easy to put together.
I would buy this product again, although not cheap it is brilliant and fits together perfectly, and looks really pleasing when finished. I had to build a raised bed around a palm in my greenhouse which had outgrown its pot. This wooden bed was built around it and then filled with soil. A very good quality product I can thoroughly recommend.
Brilliant, thank you for your feedback
Gemma @ WoodBlocX
We love the product. It looks fantastic in our garden.
The service was Excellent. Even more so when considering the current lockdown situation.
We were looked after by Lachlan Stariski whoWas extremely helpful and knowledgable about the product.
Trevor Stapleton in North Crawley
Brilliant! Thank you for your feedback
Gemma @ WoodBlocX
First Class...
Excellent communications, swift dispatch, quality product. 10/10
Thank you so much
Gemma @ WoodBlocX
Great product, but bit slow supply
Great product & design service, supply lead time quite long (maybe due to CV) and when arrived some components were missing / over supplied. However the errors were acknowledged and fixed within 2-3 days. End result is a set of great planters and retaining wall - very pleased and would recommend
David Donaldson in Glasgow
Great, thank you for your feedback we really appreciate it.
Gemma @ WoodBlocX
Great product
They delivered on time and gave good building instructions
Beth Judge
Thank you
Gemma @ WoodBlocX
Brilliant
The care staff at my adult daughters supported living tenancy thought a raised vegetable bed could prove beneficial to help her learn how our food is grown. They wanted something that fitted adjacent to the path with a working height about waist high. Whilst I am a reasonable DIY senior citizen I did not fancy taking on the unenviable task of lugging railway sleepers about so recruited via Google a company that made to measure raised beds "WoodBlox". The size required to fit the space and working height was stated to me by the care team was ordered. The process was almost painless and whilst the system is quite expensive, for me it was worth every penny. The staff dealing with the order were brilliant and a relatively quick turnaround time was achieved. The delivery team delivered the pallet right up to the back gate. If you like playing with Lego bricks this was very reminiscent to that - working with a detailed easy read plan clearly showing which piece goes where and an ingenious plastic peg system that locked each tier together, not a nail or a screw required to complete the installation. I think you will agree with me that the finished article shown in the photos attached looks very professional and is totally fit for purpose .
I would certainly recommend this manufacturer and it's product to anyone no matter what their age.
Thank you so much for your detailed feedback we really appreciate it. We really hope your daughter enjoys using the raised bed and growing edibles in it.
Gemma @ WoodBlocX
Helpful staff, good product
Good, helpful service
Peter Emery
Thank you.
Gemma @ WoodBlocX
Great product
Really good service just as described product although had to get some help in putting it up its not really a one person job
Susan Massey
Superb, thank you
Gemma @ WoodBlocX
Satisfied customer
Packing could be a bit better - I got a small order on large pallet. Apart from that, I had instructions well in advance, it was delivered on time, and nothing was missing. As a bonus I got an extra bit of capping and one bag of pegs more than I needed
Thank you for your feedback.
Gemma @ WoodBlocX
Nice product; delivered on time. Oily crop protectors were packed directly on top of the blocks. These blocks were replaced quickly which was much appreciated.
Thank you for your feedback.
Gemma @ WoodBlocX
Good quality product.
Well-communicated.
Reasonable delivery time.
Easy to follow instructions.
Looks great!
Perfect! Than you for your feedback.
Gemma @ WoodBlocX
L shapes raised beds
Made to measure L shapes raised beds ordered for our garden. Really pleased with them! Easy to put together. Rang after ordered as needed my L shape bed measurements flipped was easily sorted by the team.
Would use again and recommend!
Emily Taylor
Thank you for your feedback
Gemma @ WoodBlocX
Very easy to use website and ordering process. Despite the lockdown my order was delivered on the day requested and the delivery driver even put the pallet straight into my back garden for me.
That's great to hear, thank you.
Gemma @ WoodBlocX
Great product well designed
Great product well worked out, easy to assumble and good to look at. Planning / design tools made it a pleasure to do. Would by again!
Peter Heelas
Excellent, thank you for your feedback
Gemma @ WoodBlocX
good product and service.
planning, delivery instructions etc were excellent. had no problem assembling the raised bed.was concerned re some splitting of wood a few days thereafter.
james stevenson in dumbarton
Thank you for your feedback we really appreciate it. We encourage customers to get in touch if they receive any wood that is split and we will send replacements.
Gemma @ WoodBlocX
Great thanks.
Great thanks, but a long delivery time!
Giles Alden
Thank you for your feedback.
Gemma @ WoodBlocX
Excellent product. Looks smart.
(Minor problem: too many three- hole blocks and 5-hole blocks.
Not enough 4-holes, necessary for the size structures I ordered.
I moved things around, accepted 2 places where blocks had vertical
joins above each other, and cut one 5-hole block)
David Unwin
The product is excellent and would highly recommend
Gaynor Pattle
Thank you for your feedback
Gemma @ WoodBlocX
EXCELLENT AS USUAL
USED WOODBLOX SEVERAL TIMES ALWAYS DELIVER ON TIME AN EXCELLENT PRODUCT
Raymond Higgins
Brilliant, thank you very much for your repeat order
Gemma @ WoodBlocX
Terrific product.
Jemima Bird
Superb, thank you
Gemma @ WoodBlocX
Simple fast and cheaper than building in brick!
I have used WoodBlocx for years. They have always been very helpful and worked with me on challenging and difficult designs.
The garden looks amazing now.
Thanks guys
Martin Wellsted
That's great to hear, we're pleased to have been able to help you with your garden
Gemma @ WoodBlocX
Good service
Service provided as expected.
Peter Jennings
Thank you for your feedback.
Gemma @ WoodBlocX
Exerlant
I am ver Happy dilivery chap was very Good And helpfull
Ida Waugh
Great, thank you for your feedback.
Gemma @ WoodBlocX
Parts supplied well made. I would have preferred a custom-made design. Drawings supplied very good. Response from staff very helpful.
Douglas Fraser
The experience has been entirely positive and I would recommend the product
The experience has been entirely positive and I would recommend the product unreservedly. It came at the specified time. Delivery driver was very helpful, product was placed as pre-arranged. The instructions for construction were very clear and easy to follow. The actual construction was unbelievably straightforward although I spent a lot of time pre-levelling the ground which probably helped.
If I had one bit of advice (not a criticism), I ordered the cutting tool to section the dowels and I would suggest that this is advisable. I wouldn't have enjoyed hacksawing the numerous dowel ends.
Thank you very much for your feedback, we really appreciate it.
Gemma @ WoodBlocX
Octagonal Raised Bed with Pond
At first we thought the lead time for building our raised bed was a bit long but we appreciated the time to plan and try out various permutations in our garden. Delivery was as promised and the driver very helpful. Construction was fun - just like giant Lego, and we're very pleased with the result.
Brian Pibworth in Somerset
Delighted with the result, after a bit of a struggle but fun.
I could have done with fuller guidelines but it did fit together as advertised; and missing parts were rushed to me express, with no quibble.
The website didn't seem to have a 'missing bits' section though this was supposed to be there; but a phone call swiftly resolved the issue. I would certainly buy this kind of kit again. I think it is a clever design.
Jane Russell in Burton on Trent
Thank you for your feedback, we really appreciate it.
Gemma @ WoodBlocX
Customer service was great Kayleigh really helpful with a change to my order. only negative was the second part of order had a few bits missing. Woodblock speedy service sorted this out very quickly however. Overall very satisfied and will be buying from them again
Paul Wilson
Great, thank you for your feedback.
Gemma @ WoodBlocX
The customer design service was very quick and helpful, the resulting design was just what we needed. We also arranged to incorporate the pallet in the finished design.
Great, thank you very much for your feedback.
Gemma @ WoodBlocX
As expected.
Product looks as advertised and was delivered on time by driver who was very helpful. As this is an order for a project required later this year it has not been built, but i am sure i will be pleased with the finished article.
Stephen Haywood in Torquay
very disappointed with the product
The service and delivery were spot on. My issue is with the product itself. It was very complex to assemble to the point were I had to admit defeat. I then had to pay someone to build the bed, a very experienced gardener, who was also challenged with the product. This product is very expensive and doesn’t deliver on its unique selling point. Such a disappointing experience.
Thank you for your feedback. I am very sad to read this as your raised bed was only 0.25m high so is one of our simpler designs, following email correspondence you advised that instructions were not followed. We received no communication from you prior to this review to offer assistance, we are always available and happy to help. Our system is designed to be a simple as possible when the instructions are correctly followed, we also recommend building on a flat and level surface to ensure the blocks can fit together correctly.
Kate @ WoodBlocX
Five stars for the product, could do better with customer communication.
I ordered the raised bed, and was advised a delivery date over a month in advance. OK, fair enough I thought, guess they are busy, I'll just go ahead and order. I was therefore a little surprised to find my credit card was debited straight away. Also, after the confirmation of order there was no further communication initiated from them. Essentialy I was expecting a notification to tell me when the order had been dispatched. Not having heard anything I contacted them the day before the penciled in delivery date. Was disappointed to be told they couldn't see anything on the tracking reference. So not only did they not tell me when it had been dispatched, they even had a tracking reference.
Nigel Pentland in East Kilbride
Easy to build and great quality
Great service and really high quality product. Would definitely recommend.
Excellent quality product
Very helpful team, raised bed was very straightforward and quick to build. We're considering buying another.
Couldn’t be happier
From ordering to delivery, the whole WoodBlocX experience was incredibly smooth. The instructions were clear and concise, and assembly was painless - even providing some much needed entertainment for my son during lockdown. We couldn’t be happier with the finished products. They are fantastic quality and our mini allotment is already thriving. Worth every penny.
All in all, a wonderful birthday gift (and I even got a cake to match!)
Vicky in Surrey
Great looking raised bed
Very professional and helpful, order was dispatched on time and delivered with helpful driver placing it where we wanted it, we also needed some extra layers and they sorted that out with new diagrams and plans etc.
Would highly recommend this company and have done so to several people asking about it.
Carl Barnard in Hornchurch
Excellent product and fairly easy to build once you get the hang of it.
I placed my order during the height of the Covid 19 knowing full well the implications of doing so. I was given a realistic delivery date and it was delivered on that day.
Wayne Martin in Stockton-on-Tees
I loved assembling my planter. The instructions were first class
Yes I would recommend and the service and instructions were first class. I loved assembling my planter
Thank you, we're really pleased that you enjoyed building your planter!
Gemma @ WoodBlocX
Always excellent service, everything is well packed.
Happy with our Woodblocx garden pond on patio
It's solid looks very nice easy to assemble once you get going and it's bigger than we thought more of a feature. We may or may not get another pond it might be a planter would buy a woodblocx one again
David Broadley
Worth it!
Amazing. So easy to install straight onto grass prepared area. Everything is growing well and a solid structure. Highly recommended as i was able to get the height i needed on a bespoke bed for a bad back horticulturalist! Well worth the money and a lovely treat for my new home. Crop protectors are beautifully brilliant too, bye bye pigeons. Thank you!!!
Lovely pond, very good quality. It was really easy to build.
Caroline Chipperfield
Excellent service from design to ordering to the specific assembly instructions.
David Curd
It looks good in the garden.
Probably - space is at a premium in a new build. Delivery came a couple of days early so I had loads of stuff to move before I could erect it
Heather Edgerton in Grantham
Great result
Great design service. Supplied exactly as specified. Easy to asseble. Very pleased with result. Thanks Lachlan
Barry Page in Kent
Great product
Very pleased with the product and service. Delivered on time.
Hazel Bingham
This is our second purchase from WoodBlocX, Clear instructions and on-time delivery.
susan taylor
A nice addition to my decking ..
Delivery as schedule. I was kept informed every step of the order. All components were present and easy to construct following instructions.
Excellent planters
We have now bought 3 raised beds from you as we love them so much. Easy to put together and look lovely.
Amanda Thorne
The ordering and delivery was straight forward. The instructions for assembly were clear and easy to follow. We are really pleased with our raised vegetable bed. Thank you WoodBlocX
Good product and service
Bespoke design service was very good. Ordering and delivery was simple and ran smoothly. Construction was simple and enjoyable.
Mark Weedall in Edinburgh
They were very prompt in answering a question I had. Product very good with
comprehensive instructions. Would certainly recommend and would buy again.Although with the present situation delivery is a month not 2/3 days any longer,I was kept informed of deivery schedule and in fact it arrived to the second
as advised.
Brian Boulanger in Westleton, Suffolk
The kit was impressive. All measurements were perfect. Easy and fun to assemble. I would highly recommend WoodBlocXs.
Ilse Rankin
Wonderful Thank you
Kate @ WoodBlocX
First Class product and service
This is a high quality product, durable and attractive, And we've just ordered another
one.
Gary Froggatt
Fantastic Thank you for your repeat order
Kate @ WoodBlocX
Delivered on time and went together well as per the very clear instructions 'highly recommended!
John Archibald
Thank you for your lovely feedback
Kate @ WoodBlocX
Excellent service
It was delivered one day early, which was not a problem with working from home! However, five pieces of one wall were missing. These were posted out without question as soon as Woodblox received our claim and arrived a couple of days later.
This is the fourth kit we have had from them. Need one say more?
Paul Kalbskopf in Chippenham
Thank you for your fourth-order, I am happy that we solved the issue so quickly so thank you for your understanding in these busy times
Kate @ WoodBlocX
Excellent product and service.
I would definitely recommend Woodblocx.
The delivery came when expected. There were sufficient pieces (a few extra) to match the plan for the build.
The instructions were excellent easy to follow and allowed for quick and easy fitting. We are delighted with the finished result. In fact we were so pleased we've ordered another.
M&K in Dumfries
Excellent thank you for your repeat business
Kate @ WoodBlocX
Whole process very straightforward
We found the whole process very straightforward. From doing our very rough sketch, through Lachlan’s precise design and plan to a cheery delivery man everything was very simple. Delighted with the end product. A very clever design concept, easy to construct and very solid. Well done WoodBlocX ?
Hazel in Spey Bay
Looking fantastic well done and Thank you
Kate @ WoodBlocX
Great once you get it!
Great once you get it but delivery was delayed from the date given 2 days earlier and then not complete.
Once built the pond loos lovely
I would recommend them as they were easy to fit and install. Now they look fabulous and are already planted up.
Superb well done !
Kate @ WoodBlocX
Excellent product and service
I bought the raised fish pond and am delighted. I was kept informed during the whole time about delivery, downloading instructions was easy, as was the assembly. The delivery driver even brought the item to my door, despite being down a steep set of steps, One of the blocks was split, quick phone call to Customer Services and another one was sent without delay.
Thank you for your feedback
Kate @ WoodBlocX
Very good product
Ordering and delivery went smoothly and construction was relatively simple despite this replacing an existing, rotten structure which meant I had to fix it around an existing bed.
Michael Green
Thank you for your feedback and I am happy that you found construction simple
kayleigh @ WoodBlocX
Great designers, easy installation.
The design team were very understanding of the complex design needed and worked with me to make sure it was correct.
Bethany Goodwin
Wonderful our design team were happy to help
Kate @ WoodBlocX
Excellent
Delivered on time, clear instructions and small lorry as requested.
sandra davey
Thank you
Kate @ WoodBlocX
If I'm truly honest I ordered sooner than I should and the blocks are still on the patio - reasons are simple a combination of weather and physical pain - once upon a time I would be out there at 6am and moving the earth from here to there - now at 78 and with more physical pains than I can share with the world I am working a whole lot slower - I have a good neighbour who is prepared to come and help me but with this virus thing one has to be a little careful - trust me I will get there and will send you another picture when its all done - your product has been used elsewhere in the town and it looks very good - gonna have to get cracking soon because I want to get some winter stuff in them - one question, does the product deteriorate over a period of time if not used? That's about it - so far everything is going to plan and I thank you for your product - I can't wait to get building and to order two smaller beds.
Anthony Brewster
We look forward to hearing once you have managed to build your raised bed, we would advise to place more holes in the pallet wrap for the wood to breath or have them placed under a shelter
Kate @ WoodBlocX
This is the second time I've used WoodblocX and I'm very pleased indeed with the result. My expectation were for a complex structure but in any event it turned out not to be so and the finished result is excellent.
Robert H Taylor in Broome, Bungay
Thank you for your great feedback and repeat business
kayleigh @ WoodBlocX
Capping does not sit well due to different method of securing metal bracket
Fitting metal brackets on top layer differently to other layers means capping does not quite sit properly. Also need to saw the top layer dowels instead of having correct length for capping. Otherwise easy to build and clear instructions
Gary Stovell
EXCELLENT DELIVERY INFORMATION AND CUSTOMER SERVICE
Andrew Cottingham in HAILSHAM EAST SUSSEX
Excellent Thank you
Kate @ WoodBlocX
The associate was very helpful and produced a design that was just what we wanted. It was delivered on time with clear instructions on how to assemble it.
Wonderful always happy to help Thank you
Kate @ WoodBlocX
Brilliant product and service
First class
Thank you
Kate @ WoodBlocX
All equipment delivered (including plenty of spares, very helpful) good clear instructions, easy to assemble and it looks great.
Adrian in Reigate
Excellent Thank you for your feedback
Kate @ WoodBlocX
Bespoke Raised Bed order
Easy to use website allowing us to order a bespoke sized raised bed. Delivered on time and by very polite driver, happy to leave the pallet where we wanted it.
I am a building novice so found the "how to lay out the blocks" a challenge and I dont think they went according to how they were meant to but following the basic guide on how to lay bricks, we got a pattern going and it looked great when finished, although in our build not all the pegs hammered into a peg below each time. But with all the pieces provided it went together with no gaps :)
In respect of the kit, you receive quite a few "spare" blocks, which, if you read above, were more than likely for customers like me that haven't built the thing absolutely correctly. You also receive bags and bags of pegs, so no worries there about running out.
Overall a great service and fabulous product that will really make any space pop!
Thank you for your wonderful feedback
kayleigh @ WoodBlocX
WoodBlocX is an excellent company. Helpful service and a fantastic product
We would really recommend WoodBlocX to any one looking for an unusual and well designed raised bed. The design service is excellent, as are the staff with whom we have dealt. We have just completed and filled our second raised bed, and if we had more space, would definitely be purchasing more.
Madeline Hazelden
Thank you for your feedback we were happy to help
Kate @ WoodBlocX
Great
What a lovely company to deal with. Great products and friendly helpful customer service.
Thank you for your feedback, we were happy to assist
kayleigh @ WoodBlocX
Great raised beds, worth every penny
Very helpful from start to finish with our bespoke design. The product was excellent and now looks great. Very happy with our purchase
PG in Redhill
That's great to hear - Thank you for your feedback
kayleigh @ WoodBlocX
Great Service & Lovely Product.
The raised flowerbed arrived as stated by WoodBlocx. I was very impressed with the quality of the wood. It took my wife & I about three hours to erect the bed, it went together so easy just like Lego!
I am very impressed with the service & communication I had with the company. The flower bed has been greatly admired by friends & family & I recommend the company for both service & value.
Colin Hall in Hertfordshire
Looks fantastic! Thank you for your recommendation
kayleigh @ WoodBlocX
GOOD EXPERIENCE WHEN ORDERING
GOOD CUSTOMER SERVICES
EXCELLENT DELIVERY
Michael ANDREWS
Thank you for your positive feedback
kayleigh @ WoodBlocX
Excellent Service
Service was excellent, design came quickly and was adjusted as required. Delivery was on time. I have a few parts missing, however prompty corrected once notified.
Would not hesitate to use again or recommend.
Cathy Olive in Langdon Hills
Excellent, Thank you for your feedback
kayleigh @ WoodBlocX
if you go above a small planter I would think again
Whilst I appreciate customer support was there I am not impressed overall. I wanted a quick and easy raised bed solution, I am wishing now I just did sleepers. This would have led to a more substantial and solid finish. Cutting plastic parts to fit a top layer and corners that line up until you reach the top where they are suddenly off angle is disappointing. Aesthetically they need to consider the block composition sizes as it is not symmetrical or uniform, depending on your bed size.
Just for the money I am left somewhat unimpressed.
Customer service did what they could and sent me the parts to try and rectify it but still weren't quite right.
Very good product
Very good product. I ordered 3 raised beds of various sizes. Ordering from the website was easy. So far I have built two of them and I am very pleased with the results. They are not the cheapest on the market but they are incredibly solid and sturdy. They are straightforward to build for someone who lives alone and they don't need much in the way of tools or DIY skill (A good spirit level is very helpful though!). There were a few pieces missing from my large order, but once identifed, Woodblox delivered the missing parts very promptly.
Andy in Hampshire
Thank you for your review and positive feedback
kayleigh @ WoodBlocX
So Easy from start to Finish
Having entered the measurements online and pressing the button on the site I was concerned that I had taken on too big a job 7.5m of raised bed. The delivery team had difficulty getting the blocks up our lane but they came up with a no hassle solution and with my wife as Foreman and chief diagram reader we put the blocks together. Once the first layer was level and in place it was great and we absolutely love it. 66 bags of 60L compost later and a lot of plants now it looks fantastic and saved us money on getting someone else to build and install. We are planning on another now!
Paul Donno in Haverhill, Suffolk
Thank you for such great feedback!
kayleigh @ WoodBlocX
around good product
from the outset they have provided a excellent service from design to arrival of goods. Installation took a couple of days and was straight forward .would recommend this product.
Thank you for your feedback, we appreciate your review
kayleigh @ WoodBlocX
First class very pleased.
Very pleased with service. Toot a while to come but that's to be expected due to the pandemic.
Thank you!
kayleigh @ WoodBlocX
I have given you 4 stars due to the quality of the product. However I was very disappointed that I had 4 blocks missing when the pond was delivered.
Would highly recommend
Very professional. Item just what we wanted and good instructions
Jennifer Hillier
Wonderful feedback, Thank you
kayleigh @ WoodBlocX
Great buy!
Arrived promptly (despite Covid issues), enough but not excessive packaging, clear instructions and easy to put together. Hardest bit was levelling the ground before starting. Enjoying starting to use the produce. and watching the sparrows nibble the spinach
Gill Sadler
Thank you for the feedback and great photos!
kayleigh @ WoodBlocX
Loved the made to measure feature on the website. Instructional video was useful as were the very easy to use assembly instructions. Couldn't fault the whole purchase to delivery process at all. Might be useful if on the website you could give a basic guide to how many litres beds would be when assembled to help with ordering of topsoil compost etc.
James Simmonds
Thank you for such lovely feedback and I will pass your suggestion onto our team.
kayleigh @ WoodBlocX
Very good raised bed design
Great raised beds designed by the team and relatively easy to install. We were missing two blocks, but they were quickly dispatched and very friendly service. Well done !!
Stephanie Edwards
Thank you! That's great to hear
kayleigh @ WoodBlocX
Good customer service
2 blocks were not delivered. However this was quickly resolved by wood blocx and I am very happy with the product and the service.
Jim Leask in Northants
Great product.
Great product. Good delivery. Highly recommend.
Thank you for your wonderful feedback
kayleigh @ WoodBlocX
Can’t fault them
Great service. I have bought their products on a few occasions and always found the quality excellent
That's great to hear and thank you for your repeat custom!
kayleigh @ WoodBlocX
Good quality product and service
The delivery was quick and response to queries prompt. The product seems to be of good quality and the instructions and help videos are quite clear and helpful. I found assembling it not as easy as it seems on the videos though.
Ben van Wyk
Thank you for the feedback
kayleigh @ WoodBlocX
Delivered on time. Easy to assemble once the first level is flat. Looks good and quality high.
I'm so pleased that you like our product, Thank you for your feedback
kayleigh @ WoodBlocX
Quality product. Great service.
Solid design and easy instructions. Had to amend our order and the customer service team replied quickly and made the process very simple.
The only element which could add a little extra would be to have some tips and tricks for preparing the ground included with the instructions.
Hannah Lacey
Thank you for your useful feedback
kayleigh @ WoodBlocX
Needs quality checking
To be honest very disappointed. The quality check was poor, the holes were not drilled properly Abd about 30% of the wood has cracks. It is a rough finish. If they quality checked this product properly, finishing the wood the ideas sound enough but overall not good enough for the price. I’d say 10 pieces of more then 60 slotted in as expected. The remainder had to be either hammered down with force or drilled out.
Pauline McHugh
Thank you for your feedback, I am very sorry for these issues. I cannot see we had any communication from yourself regarding this and have therefore been unable to assist in the way we normally would. Our wood is rough sawn as shown online and as a natural product is can sometimes get small cracks, these occur when the wood dries from being wet during rain, etc, these will naturally close themself. We would happily replace any items with large cracks that may have been caused during transit, please just contact us. The system is designed to be built on a flat and level surface, this ensures all the blocks go in easily, there should be no need to hammer down with force and we provide a dowel remover tool so you do not have to drill any blocks out as this will cause damage and cracking to the wood. I am very sorry you are unhappy with the quality, please do contact us so we can resolve this with you.
kayleigh @ WoodBlocX
Excellent product and really easy to construct. Phone back up very good
Carl Rodgerson
Thank you!
kayleigh @ WoodBlocX
Great service and happy with results
I sent measurements to the design team and they worked out exactly what I needed.
I had a couple of questions which they were quick to respond to. Would highly recommend
Tracey in London
Excellent product, easy to assemble, looks fantastic. Our fish love it
Purchase hassle free and efficient
Easy to assemble. Good service
Definitely buy again
Great service
Frankie Breen
Excellent product
No problems at all, delivered when they said it would be.
Karen Dunbar
Impressive structure
Easy to order, reliable amd friendly service and delivery. Product looks good, when built.
Alison Palmer in Sittingbourne
Prompt delivery and well packaged. Build was straight forward with clear instructions. The finished beds look great.
Arrived exactly when they said it would. Went together easily. Looks great. It’s a wonderful addition to our garden
The raised beds are not only easy to use, but look supremely attractive
The service is excellent. It is easy to order and to ask for the size you would like made, when not standard size. The staff are very pleasant and helpful and the product excellent and innovative.
Wonderful service, quality product, recommend to others.
The woodbocX service was quick and the made to measure raised bed worked very well. Easy to put together although it needed a bit of strength to hammer in the bocks. I would recommend them to others. The service was quick and very good that I could choose the delivery day. I am planning to order another box next year.
Excellent gproduct if a little pricey
Prompt and friendly service. Good response to questions.
Andrew Hurst
Excellent. I have had no problems with my orders so far. I have recently ordered 3 times and have taken delivery of 2. The time between ordering and delivery is quite different, perhaps it’s due to coronavirus, and everyone is doing work on their gardens. All seems very comprehensive and straightforward.
Linda Newman in Hampshire
Very good service
You delivered on time and very pleased with the product.
Neal Willis in Portsmouth
Instant veg bed in midst of chaos
I’m remodelling my back garden after a house extension project. The Woodblox veg box was really straightforward to assemble and looks good, despite my having to add anti fox protection as a temporary measure!
Great service , I have already recommended you to friends and may order more items in the future as my garden evolves.
Melanie Harris in Dorking Surrey
Happy customer
Very good product. There were two minor issues with the order - no instructions sent and also no dowel cutter sent, though paid for. Both issues corrected promptly and professionally though.
Good Product, Good Company
An extremely helpful company - held my order back for me whilst I was temporarily disabled, then delivered promptly.
Francis Wadley
First class product.
Excellent easy to use product. The instructions could have been a bit more comprehensive but nothing your average D.I.Y. person couldn't fathom.
Dave Matthews in Norfolk
Excellent product. Good customer communication. Timely delivery. All makes for a happy customer.
Warren Cookson
Excellent service
Excellent and reliable.
excellent
good product, delivered on time
Great product
Usual great product. Delivery slower than usual but that was expected giving current circumstances
Graham Bluemel
Failure to include instructions delayed assembly.
No assembly instructions included with pack. Email sent with details.
Ian Thompson in Corsham
Thank you for your review. We provide the instructions via email with your order confirmation which is sent immediately on ordering, and also in a follow-up email to confirm you received these. This also includes another copy and the explanation as to why we are not currently including these with packs, this is due to our customer services team having to work from home during the global pandemic and trying to ensure our warehouse can work as efficiently and safely as possible, however, if you were unhappy we would have happily ensured a printed copy was sent out to you if requested. Many apologies for any inconvenience.
kayleigh @ WoodBlocX
This is the 2nd raised bed we have purchased. Easy to build, look brilliant. Thanks
Great service and a clever and stylish product.
I was kept well informed throughout the ordering and delivery process. All the literature And demo videos required for the build were sent in good time.
Debbie in Ross-shire
Excellent product.
The raised beds are excellent, simple to erect, and sturdy construction. They are of high quality which ought to mean a long life. The instructional videos are a great help.
Derrick Parker
Great all round
Excellent throughout from the initial ordering via the website - clear details for all the standard items - through to the delivery - very good but with a little difficulty as the driver had tried to deliver a previous order but owing to Covid the shop was closed. He arrived at my property with my order behind a lot of other goods.
He eventually managed to access it via the side opening ion the lorry and completed a distanced delivery.
Everything was there well wrapped complete with the instructions that I had downloaded.
Thomas Smith
Highly recommended, great product and service.
Great fast efficient service....
Paul West
Excellent service, good product , would recommend.
Good efficient service. Good price. Easy to build and looks good. Would have been 5 star but the pack had fallen apart on the pallet. Managed to find all the bits.
Tim Inglis in Burnley
Great idea but it didn’t fit together
Delivered as scheduled, but wish it didn’t come with a heavy wooden crate we had to pay a company to collect and dispose of.
Thank you for your review. We do advise on all our delivery information that our system is delivered on a pallet, unfortunately, due to the size and weight it cannot be delivered in a different way. We would have happily arranged collection of your pallet if contacted, there are also many companies who will collect these for free, there would be no need to pay for disposal of this. Please do contact us with any issues as we are always happy to help.
kayleigh @ WoodBlocX
Great product and service
Delivered on time and Woodblox system excellent and easy to instal.
positive
Helpful,efficient,courteous.
Claudia Ganson
Simple process on line for placement of order. Quick response and ease of contact to help resolve issues with incomplete delivery.
Miffers in Torquay
Great product and great service despite Coronavirus
Liked the straight forward website with easy steps to build and price the bed. Allowed us to pick the best option for our budget. Order arrived on time with friendly driver. Kit went together really well. If you can do flat pack furniture then you can do these. We did have one block missing but the company responded to our email really promptly and couriered a block. This whilst Coronavirus was ramping up and country locked down. We were so happy we now have two WoodBlox raised beds. I also thought price was competitive with things like sleepers but much easier with quality end product.
WoodblocX is the real deal!
Staff were very helpful because I needed a made to measure pond liner for my WoodblocX raised bed.
The bed itself was very easy to construct and I would certainly recommend WoodblocX to anyone.
My wife and I are so pleased with our WoodblocX pond. It is so much better than our old pond and being raised it is easier to maintain.
Gordon Hicks
Flexibly - good quality - and easy to construct
We researched lots of raised bed options and WoodBlocX stood head and shoulders above all the others for the flexibility of what we could build, the quality of the materials and the very clear construction instructions. Although a bit more expensive than some, the quality and flexibility more than made up for this. Website is clear and easy to navigate - and our order arrived on time - despite being in the middle of a pandemic!
Professional and courteous at all times.
considering it was right at the beginning of lockdown and you were thin on the ground with staff, I was very pleased with the service. The lady that dealt with my order was beyond helpful. I have no complaints. Just enjoying seeing my vegetables growing!
Claire Roscoe
Delivery was very quick
Quick delivery and speedy response to a faulty block despite the lockdown.
Stephen Rawlins
Garden Lego Set ?
Quality product and quality service
Andrew Clarke
Looks wonderful and easy to construct and Im no DIY expert.
They were excellent from start to finish, from design, advice, delivery and after sales.
Mike Milner in East Yorkshire
Great support and kit easy to use
Despite an extremely busy period the design and admin teams worked rapidly on my project and provided it within 3 weeks of my acceptance. I was treated as a valued customer and felt that the whole team were there for me.
Took quite a long time to arrive, but it was at the start of the Corona Virus outbreak.
dawn ford
nice woodwork good service c--- pond liner
provide pond liners that do not flood my new conservatory
colin beasley in scunthorpe
Thank you for your review. I can see you contacted our customer services team regarding a small hole in your pond liner which had caused it to leak, we offered an immediate replacement or refund due to the error. I can see a full refund was issued for the liner and a further refund to compensate for any inconvenience caused, I am sorry if you feel this situation was not fully resolved, I can see no further communication from yourself. Again, please accept our apologies for any inconvenience caused.
kayleigh @ WoodBlocX
Great Product.
Great Service and looks great. Easy to Build
Peter Short in Strathaven
AMAZING
Great Service- delivered on requested date and was well informed.
Excellent Customer Service
Very helpful Excellent service.
Gwynne Lever in Ashton under Lyne
Manageable build for single people!
I’m so impressed with the quality of this. It’s an expensive way to build raised beds and a pond but I’m hoping they will last. It also made the task accessible for me. The pallet was delivered and from there I could unpack and carry manageable amounts to the location and gradually build them up myself - unassisted. They look really professional.
I’ve left one star off as I didn’t receive instructions relating to the liner and couldn’t find anything on the website to help. However this was rectified with a quick email exchange. Great stuff and I would recommend!
Claire in Buckinghamshire
The raised bed is now full of herbs and these are frowing well.
The kit arrived on time and has been easy to assemble.
We were given an order date a couple of weeks in advance and that is when the order arrived. I had double ordered something and they contacted me to check if this was intended or a mistake. I was grateful for this as it was a mistake. They corrected the order. We found construction straightforward and the time consuming bit was levelling the ground beforehand and fitting the pond liner.
Great communication, well-packaged, and delivered on time. The company has been very helpful at all stages, highly recommended.
Excellent design, good instructions, easy installation, even for a very average DIYer. Delivery was prompt and accompanied by good communication.
Steve
Great service. Great product. Highly recommend.
Easy to put up once base is level.
Colin Fisher in Tetney lincs
Buy them
Very happy with raised beds. Easy to assemble and certainly better than sleepers: follow advice about levelling. Only one minor criticism is that picture and video show beautifully honed (planed) timber when it is slightly more rustic than that.
Excellent service and product
One Woodblocx kit
One woman
Five hours
One pond
One happy customer!
Came promptly as notified. Everything there and in good condition. All the pieces fitted well.
Best raised beds you can buy
Can thoroughly recommend them. Ordered two raised beds last year and one this year. Arrived on time. Good fun assembling them. They look good on our small patio and do their job well.
Tim Grant in Dorking, Surrey
Put in the preparation and all else will be fine
Delivered to my front drive on the date agreed. Other than a bit of bother with the capping pegs and one piece with the holes slightly off it assembled in 6 - 8 hours no problems. Looks good
Alan Moore
Excellent quality and looks good.
This is the second flower trough we have had from Woodblocx, they are excellent quality, good instructions to construct at home & look good. Would highly recommend. Good communication regarding delivery.
Sylvia in Bromley
Excellent customer service
Excellent, there was a minor problem with the delivery but it was fixed very quickly with no fuss.
Mark Timson
excellent product , easy to use with great help from member of staff in help designing project and working out exactly what is required in terms of pieces etc.End product looks really good
IAN FENNY in East Lothian
Advice, delivery and video of construction
Ann Wickens in Fortrose
Excellent easy to construct
Excellent easy to construct
If we were ever to do another garden, they would be well in the frame
Barry Walton
The whole experience from ordering to delivery was straightforward and clear. The supplied instructions were exceptionally clear and made construction easy. The instructions make it clear that the WoodBlocx needs to be level, which is self evident I suppose.
Ian Charman
Great product and we would love to have more!
Service was excellent and, even in this difficult time, communications about delivery and all timings were excellent.
My Woodblocx raised beds are wonderful. Very strong and strudy. Easy to construct and lovely to look at. I am growing lots of veg in them and really happy I made this choice.
Mandy Oliver
Service was efficient
Really excellent and went together very well. Result is excellent. Would be even better if they offered liners to fit but great.
Tina Rowe-Dunn
Is working well.
Very pleased with product. Website easy to use, prompt delivery, instructions didnot arrive but used video and it worked very well
The raised bed kit arrived quickly and had very clear instructions. Easy to assemble.
Excellent quality of the products, clear instructions and easy to install. The most impressive aspect was the speedy way they corrected their mistake of sending me two wrong components. The correct blocks were dispatched the very same day that I notified them of the problem. Top rate service I say.
Very good
Is it possible to add 2 blocks high to the 5.55 wall ?
Quality from end to end
Great product
Fantastic quality
Superb service
Easy to use / construct...you even get simple instructions specific to the order
Good garden product
good quality product, hence have ordered more items from WoodBlox, simple to follow instructions provided to assemble raised bed, would recommend this company .
Alan Poile in Leicester
Very good product
Fantastic service
James Marshall
Perfect raised bed.
The item ordered was delivered as specified on the day agreed. Have installed the raised garden and it is exactly as i expected and looks fantastic in the garden. The wood has now mellowed under the sunlight from a pale green colour (due to pressure treatment) to a rich golden colour and is very appealing.
The raised bed is being used for vegetables and is ideal.
Kevin Spencer in Wolverhampton
Some delay in despatch because of coronavirus. However staff replied promptly to all queries so feel 5 stars is justified.
Very helpful design service and prompt delivery.
very positive
excellent packing, delivery was fast and the driver was really helpful with the pallet truck getting the pallet as close as possible to where I needed it. The Blox themselves went up so easily and I've already recommended them to several friends. Oh and I loved the fact that there was at least one spare of every component in the package. In the end I didn't need them but having them there as standard is fantastic.
Thank you for your feedback, we really appreciate the kind comments!
kayleigh @ WoodBlocX
Excellent product clear concise instructions. Easy sturdy construction
Really helpful With queries. Delivery good with no issues
Debra Marsden in Beaconsfield
Thank you for your feedback, we really appreciate your excellent review.
kayleigh @ WoodBlocX
Good value product
Delivered on time, nothing missing, easy to follow instructions and value for money.
Roger Boxall in East Malling
Thank you for your feedback, we really appreciate your excellent review.
kayleigh @ WoodBlocX
great product, easy to construct
Efficient and professional service
Thank you for your feedback, we really appreciate your excellent review.
kayleigh @ WoodBlocX
Highly recommended
I found the customer service and design team very helpful, the product is excellent, and has made such a difference to my garden. Highly recommended.
Susan in Warrington
Thank you, that is lovely to hear, the design team will be thrilled with your comments.
kayleigh @ WoodBlocX
Excellent product and service from ordering to delivery!
Excellent product and service from ordering to delivery!
Leigh Evans in London
Thank you for your feedback, we really appreciate your excellent review.
kayleigh @ WoodBlocX
Easy ordering, clear instructions, good quality
Felix Schwabe
Thank you for your feedback, we really appreciate your kind review.
kayleigh @ WoodBlocX
Excellent service
Excellent experience from start to finish. Helpful staff and designer who delivered the order on time. Finished product is very good.
Andrew Wright
Thank you for your feedback, we really appreciate your excellent review. Our design team will be very pleased to hear.
kayleigh @ WoodBlocX
Great service again
Simon
Excellent, thank you for your repeat purchase!
kayleigh @ WoodBlocX
Great quality and easy to build
I can’t fault the design, quality and ease of construction. All my purchases were bespoke - flower beds and L-shape retain wall.
I am not a big DIYer but found it very easy to put together with the instructions that looks very professional in its construction.
Cheers
Andrew Letts in Kent
Thank you for your feedback, we really appreciate your excellent review. A beautiful outcome, thank you for your comments.
kayleigh @ WoodBlocX
Great service.
Great product and great service.
Easy to deal with and very responsive to questions even during lockdown
Bernard Wright
Fast delivery even though we had just gone into lockdown
Polite delivery driver and v helpful even at 2m social distance!
Raised Bed
Great service goods ordered were delivered one day earlier than planned.
John Rarity in Glasgiw
Good product and looks good when finished will use again because it may be more expensive but robust
David Brown in Kent
Ann excellent product. Highly recommend Woodblocx.
I utilised the WoodBlocX design facility for a retaining wall 4.5m long and 55cm high. The design team came back to me within 24hrs with a suitable solution and I placed my order. Because of Covid 19 restrictions, manufacture and subsequent delivery did take longer than 'normal' (i have used WoodBlocX before and delivery then was very prompt), but I was kept informed regularly regarding completion date. On arrival, my wall was delivered by a helpful driver who deposited the pallet exactly where I requested on my driveway. Within 6 hours my wall was up and looking exactly as I imagined. Construction was easy in accordance with the very clear instructions supplied. I am extremely pleased with the end result and can only congratulate WoodBlocX on an excellent product and highly recommend them. Thank you to all concerned.
Ian Forshaw in Mold
Easy to construct great product admired by neighbours!!!!!
Excellent service prompt and great communication.
Douglas Stirling
Excellent, well-designed and manufactured product
The large raised bed I bought was delivered promptly and left in a convenient place for the bed to be built. It was easy to construct and the components went together extremely well. The blocks themselves are sturdy as are the pegs that hold them together to make the raised bed. It looks really good now it is finished and is planted up. Beware, however, it takes a lot of compost to fill a raised bed of this size! Fortunately, the farm just down the road makes compost from green waste and delivered a pick-up truck load for a reasonable cost.
Did exactly what is said on the tin. Product good, delivery quick, instructions useful.
Delivered quickly despite pandemic disruption. Excellent high quality raised bed that looks great in my garden and which had a pretty well foolproof system for construction with very clear instructions.
A good company to deal with.
Service and quality were to a high standard. Polite and helpful staff. Delivery was carried out by a very helpful driver.
The instructions provided made the building very straight forward.
I would not hesitate in recommending Woodblox to any potential customer.
Eric Foulds in Nethy Bridge
Great product
What a brilliant product and company! I received quick replies to my initial enquiries and also following placing an order.
The product, 3 rectangular raised beds, was delivered slightly ahead of the scheduled date on a pallet and well wrapped so nothing could fall out (such as dowels etc).
The boxes went together very easily and fairly quickly...in fact the thing that took the longest was actually levelling the ground for the first course of blocks.
We are absolutely delighted with the finished product and a few friends have asked where I got these from and are thinking of potentially ordering some for themselves.
I would highly recommend this product and company!
Lani Tom
I rated WoodBlocx highly due to the excellent service we received from the very beginning. I wanted to modify one of their standard designs and found the process very easy indeed. They contacted me by email with the new design and price the next day and everything proceeded from there with equal speed and efficiency. The item arrived when they said it would and the after sales service was brilliant. We had to ask for a replacement piece during construction and this was sent out without quibble by first class post and was received the next day. I couldn't fault their service and would recommend this company without reservation.
Mrs Nicholls in Northumberland
Fabulous!
Looks fab, it was harder then I thought to build but still fabulous!
David Penrose in Southampton
Efficient ordering and delivery. The raised bed was easy to put together, looks good and in eight weeks is already supplying us with lettuce and rocket. I would recommend the company and product.
Ian Hixon in Basingstoke Hampshire
Harder to assemble than suggested. Final result really good though
The raised bed looks good and I am very happy with it. But it was not as easy to assemble as the videos suggested. It was quite hard to hammer the dowels in and to make the blocks fit together.
Katherine Browne in Arundel
Good service - would use again
Good service. Delivery on time.
Alan Lamb
A solid system which we wold recommend to others.
Good initial response and the efficiency continued with the clear detailed instructions and the delivery timing.
The system is very solid and well designed & we would certainly recommend it to others.
Topping off was more time consuming than we thought it would be. Some of the holes were drilled out better than others & the z shaped wall would probably have been easier with a pin nearer the centre.
Great customer service
Absolutely fantastic customer service when i needed to amend my orders in a complicated way, all issues were resolved so fast. Brill.
Robust, accurate, good components, easy to step back if you make a mistake. Overall very impressed
Jane Waite
Great product, would order again.
Blocks arrived promptly despite the CV lockdown. All the bits were there and easy to assemble.
John Hiscock
Build your own pond.
First time of ordering with this company and won’t be the last if I need anything similar, the service was first class. The pond was very easy to build especially when using the enclosed idiot proof instructions. I would definitely recommend this company.
Doug Good
Second time I have used Woodblox. Great and flexible product. Easy to build and allows a customised design.
Great product and great service
We purchased two made to measure raised beds from the company. They arrived promptly and were accompanied by excellent instructions. Very easy to follow and to construct the beds. Sturdy and stable construction once completed.
Keep sending emails to leave a review. If I want to I will don’t need email
Keep getting emails to leave a review. If I want to leave a review I will. Don’t need emails asking me to leave a review all the time
David Stephens
Thank you for your feedback. I am sorry if you received multiple emails asking for a review, these are sent directly from Feefo and I cannot see this was sent more than once but I do apologise if there was any error. As Feefo is a secure site that only allows trusted customers to leave reviews they do have to send an email with a link so you can leave a review otherwise it would not be possible to review our service. My apologies for any inconvenience caused.
kayleigh @ WoodBlocX
Promptly delivered despite the difficult circumstances. An easily assembled and very well made product.
Really great product. Good service and easy to assemble very pleased
Excellent. Good quality very easy to assemble looks great
Love it
It has changed the whole look of the garden. Make it a lot easy to get to the top of the garden. It was very easy to put together.
Great product
Easy to build , great customer service, and design team delivered great results
Ritchie Garrod
Excellent!
It was a bespoke box, they translated my scrawl into a finished product ready for installation .
Good quality product that I will happily buy again
very well made product with clear easy to follow assembly instructions. Also spares so any minor errors in assembly did not leave you short of parts
Tim Sanders
Excellent product and service!
Jonny Berry
Superb service and product
epic. Love my raised beds
Good product
Product arrived on the correct date and delivery man was very helpful. It was fairly easy to put together and looks good
Gillian Ferne
Good service, communication and instructions.
Tim Dawson in Strathpeffer
I have purchased before and will do again. All the promises made a kept.
Paul Collier in Exeter
Raised Beds
An easy to assemble raised bed sturdy and well made .Delivered on time
Alan Brittain
Excellent product easy to assemble
Excellent product, prompt delivery and easily assembled
Sandy Douglas
The best product and service
Best product and service: they were flexible, friendly, interested in my project and - as usual - delivered an amazing product to me on time and as I expected it. Thank you WoodBlocX team!
The WoodBlocx product is a superb and simple concept. It works so well, like all the best things in life. I would recommend it to everyone. The quality of the service is excellent too.
The process from initial enquiry to delivery could not have been easier. I would recommend speaking to a designer FIRST or sticking to either a 'standard' or 'existing' design for your order. I wasted (my own) time coming up with my own design concept, hoping to have the design team translate it into their 'product' only to have it explained how my design would not work (I should have paid more attention during physics!). Better to ask first, or better still look at what others have done before. Tried and tested was actually better!
The online videos are well worth looking at. It made assembly on the day so much quicker.
We bought a heavier duty Hozelock pond liner, which because of a range of offers available on 'tInternet' at the time was both larger and cheaper than the WoodBlocx version. It is well worth having the extra area available, as it is very easy to cut back any excess, but you cannot make it bigger and it was surprising how much was used up when filled with water and the water pressed it into all the nooks and crannies. Dont scrimp on the liner.
Congratulations to WoodBlocx - You have a great product and offer a great service. 'I will be back' and I will be recommending you to all.
Andrew Bramwell
Excellent service throughout
Great communication while developing the bespoke design. Delivery went to plan with friendly driver. Thank you.
all round excellence
Great product, excellent design service, prompt delivery, easy to follow instructions.
Fitted together pefectly
Bought my raised bed some weeks ago and it was delivered as promised. The design was a challenge as it was to be placed on a slope but the design team came back to me with a structure that would work in my situation. There was a slight delay in getting it placed on the site for me to purchase but overall it was an excellent service.
Joe Tumelty
Appears a good product, easy to build but takes time.
Excellent service but was short on dowels, had to wait for a second delivery. Easy to deal with by phone. Product looks good when completed worth relatively high price.
The service was most excellent from start to finish.
Nothing was too much trouble, well done.
Robert Newton
Delivery on time as expected. Instructions very clear and precise and the finished unit looks great
David Hawker in Castle Doiglas
Excellent product easy to assemble
Excellent product, well made, easy to assemble and delivered on time
Sandy Douglas
Raised bed: Great service and product
Great service from design to delivery. We had no problems assembling the raised bed, despite not being very practical people. It did not take as long as indicated in the instructions, which was a bonus and the product seems well made, sturdy and fits together well. I had a query afterwards about product lining and received some helpful guidance from the on line chat facility.
So easy to put together and looks great too!
Trevor Bradley
Yes, would recommend. Delivery was quick and helpful driver. Very comprehensive instruction sheet and useful online videos. Very pleased with the product, straight forward to construct and looks great.
They were very helpful indeed. Did what they said they would do. I am very please indeed with the product. I have already ordered two raised bed from them and will be ordering another around June, once I have harvested the plants in the final bed I am replacing. I certainly will recommend them to others.
Excellent product from start to finish
Excellent all round. From the website & the phone queries before we placed the order, to the delivery and the detailed hardcopy instructions provided. The quality is brilliant and everything pieced together beautifully - and exactly the right sizes, just as we'd asked for.
Michael Briers
Lovely looking raised bed, once we got to grips with the procedure we found it easy and satisfying to build. Will be ideal for our vegetables.
Very good product easy to install with all plans supplied and full support
This is my 3rd order from woodBlock all have arrived on time and complete. The design team gives you exactly what you're looking for, and also comes up with good recommendations
Stephen Tapp
Excellent service, quick and always answered questions
I was going to construct my raised pond out of sleepers until my wife found your website.
So easy to put together had it all done in a day, looks fantastic, delivery was spot on as well.
Nigel Hind
Excellent product delivered on time easy to assemble
Thank you
Henry Blake @ WoodBlocX
Excellent product which is easy to assemble
Quick delivery on a pallet with clear instructions
Thank you for your feedback
Henry Blake @ WoodBlocX
A good product, flexible service, prompt delivery?
I received a prompt response for my design for a raised bed. The material was delivered on the agreed date, instructions s are clear and product loos good.
Nigel Sherwen
Thank you our design team are always happy to help
Henry Blake @ WoodBlocX
Good product . Looks great when assembled . Likely to order more
Good product . Octagon awkward shape to choose but assembled well . Angle brackets missing on first delivery but corrected with one call
Stephen Borley in Leicestershire
Thank you happy to have corrected the error so quickly
Henry Blake @ WoodBlocX
exellent service from ordering to the delivery which i may say was made by one of P C Howards drivers for palletways a very courteos driver and a credit to his company,i was kept informed of delivery and every thing went very smoothly woud certainly use again.
derek nicholson in Pidley Huntingdon
Superb Thank you
Henry Blake @ WoodBlocX
Excellent efficient service. Attractive and Clever design.
Efficient processing of the order over the Christmas period. Delivered when scheduled. Excellent instructions for building. Not done yet!
Definitely buy again
Roger Freeman
Thank you we look forward to your return custom
Henry Blake @ WoodBlocX
10 out of 10
Brilliant pre service, excellent delivery service, and super after service. Brilliant instructions, very clear, and easy to assemble. 10/10 - would 100% recommend and use again.
Jemima Bird in London
Thank you our WoodBlocx team is delighted to hear of such lovely feedback, we were happy to have helped!
Henry Blake @ WoodBlocX
Great product, great service.
Superb Thank you
Henry Blake @ WoodBlocX
Excellent product. Delivered on time and exactly what I needed.
Seamus Fegan in warrenpoint, co down
Thank you for your feedback we really do appreciate it
Henry Blake @ WoodBlocX
Does what they say they will
Would definitely recommend them. Easy to deal with and excellent service.
Wonderful Thank you
Henry Blake @ WoodBlocX
Excellent Company and Product
Extremely helpful and diligent with the many changes we had. Excellent service and I would highly recommend
Thank you our design team is always happy to help with as many changes needed to get you your desired result.
Henry Blake @ WoodBlocX
Excellent product, excellent service
Gave excellent advice so the parts I ordered were exactly what I needed.
Easy to build, look great.
Stephen Agnew
Excellent Thank you
Henry Blake @ WoodBlocX
Great for an amateur or a professional as it is so easy to design.
Perfect product and service
Maggie Chandler in WESTON-SUPER-MARE
Thank you
Henry Blake @ WoodBlocX
Great quality. Easy to put together. Everything fits perfectly
Great quality. Easy to put together. Everything fits perfectly. Looks good.
Prompt, helpful and friendly service.
Excellent service, fast delivery, instructions very good, great raised bed
Gerry Woodhouse
Excellent product which did the job well. Arrived on time.
Very good product which built well and to plan. Delivered on time and nothing missing - indeed one section too many!
Would recommend this to anyone. Not cheap but well designed and built
Brian Scragg in Silverdale, Carnforth
First class product and customer service
Excellent product , delivered on time and easy to follow instructions. Is a real feature in our garden
Geoff Shaw in Milton Keynes
Quick delivery, product was very easy and straight forward to assemble. I would definitely recommend this product to enhance the garden.
Mr Shackell
A high quality product.
A high quality product. Goes together easily and securely, my 1500 x 600 x 600 raised gold fish pond is stunning.
Martin Beck
Like having a personal shopper
Nothing is too much trouble for the lovely people here. Whatever your requirement may be they strive to meet it - and they not only succeed in that, they often exceed expectations. Brilliant company and excellent service every time.
We really appreciate your lovely feedback, so wonderful to hear, we pride ourselves with high customer service so I am delighted to hear that we exceeded your expectations. Thank you for your order
Henry Blake @ WoodBlocX
Very pleased .
Thank you for your feedback
Henry Blake @ WoodBlocX
The 4.5m x 1.5m raised bed was designed and ready for dispatch in less than a week. Delivery went smoothly: all items present and neatly packed. The assembly instructions were clear, and the blocks were built up in a day by two of us.
We're very pleased with the result.
Norman Cant in Devon
Wonderful,Thank you well done on such a quick build
Henry Blake @ WoodBlocX
Replacement Raised Bed
Excellent service. Very helpful on the telephone during the ordering process, and delivery arrangements worked perfectly. I would definitely recommend WoodBlocX and I will use them again for garden projects.
Thank you, Our WoodBlocx customer service team was delighted to help
Henry Blake @ WoodBlocX
Good Service from Quotation through Order being placed and Delivered
David Howell
Thank you for using our bespoke design service we were very happy to help
Henry Blake @ WoodBlocX
Great Service & Products
Great service, great products, easy to order, easy to arrive, easy to build, great quality!
Thank you we were happy to help and thank you for your repeat business
Henry Blake @ WoodBlocX
Purchase delivered on time and although there was a corner bracket missing when I contacted the company a piece was sent in the post that arrived the next day.
Nicola Rose
Thank you for your feedback, we were happy to rectify the issue as quickly as possible
Henry Blake @ WoodBlocX
Raised beds
Excellent product, beautifully made and easy to build. Just about to order two more raised beds
Fantastic thank you for your repeat business
Henry Blake @ WoodBlocX
Staff were good at answering my telephoned quiries.
Good customer experience and friendly staff.
Thank you we are always on hand to help with any questions
Henry Blake @ WoodBlocX
Excellent product and service
Excellent product and service
Phillip Jolley
Wonderful Thank you we were happy to have helped
Henry Blake @ WoodBlocX
Flawless
Excellent, easy to order online - lots of choices and good info/ videos (worth watching) etc. Came quickly on the day I choose, all in good order.
Great sevice
Great service, very helpful, all parts clearly marked and manual easy to use.
Thank you for your feedback
Henry Blake @ WoodBlocX
Excellent Service
Service was excellent, helped with my specific questions before I purchased. Delivery was very quick..
Excellent our team are always happy to help with any questions at any stage
Henry Blake @ WoodBlocX
excellent service, great product
I have only done bespoke designs with WoodBlocX, this means you have to give them information and they design everything from there. The good thing is, if that design has an issue , you explain it, photo graph it and send it to them. generally within the hour a new design is out to correct the original and they have arranged any missing blox to be shipped. the kit is easy to assemble as they send full plans to you. these products are superb , they are wooden and produce great beds. we have plants, bushes and trees growing well in them. Highly recommended
Alistair Ward in derbyshire
Superb Thank you our design team was delighted to help as always, thank you for your repeat business.
Henry Blake @ WoodBlocX
Awaiting soil delivery to finish filling then planting starts.
Prompt despatch. Well wrapped on pallet. Clear instructions.
Once rain stopped we got stuck in & put it together during the afternoon.
Elizabeth Womersley
Wonderful Thank you for your feedback
Henry Blake @ WoodBlocX
They were always helpful and prompt with their reply. Yes I would buy from them again they did take offf VAT but the delivery charge is high for us
Janice Gray in Guernsey
Thank you for your kind feedback. We will take it on board to try and improve our future service.
Henry Blake @ WoodBlocX
Very good communication from initial ordering of the planter through to it being despatched and delivered. The website is set out really well and made ordering very easy. The delivery company were excellent they rang to tell me they were on their way and the chap brought it right onto the property which was really helpful. Overall excellent service from woodblocx and the delivery company.
Superb. Thanks so much for your kind feedback. It's always great to hear from our customers!
Henry Blake @ WoodBlocX
Great product very pleased
Service great.
Matthew Lloyd
Thank you
Henry Blake @ WoodBlocX
Brilliant product and service
Item easy to order , delivered on time and kept us up to date with delivery , instruction sent on line before the delivery so we were able to study it and get to grips with construction .
Janice Mitchell
Excellent! Thanks so much for your feedback. I'm sure your new fish will be delighted :)
Henry Blake @ WoodBlocX
Overpriced
The product is good but overprice with delivery that overpriced
Arthur Kinton
Great all round service
Easy to order, good product and quickly delivered
Thank you we really appreciate your feedback
Henry Blake @ WoodBlocX
Delivery in time and product as expected.
Superb Thank you
Henry Blake @ WoodBlocX
Excellent product and everything went without a hitch from start to finish
Michael Lee
Fantastic thank you
Henry Blake @ WoodBlocX
High quality and great service as always.
This is our third order from WoodBlocx and once again they have provided us with exactly what we wanted.
They have:
A simple ordering process.
Excellent deliveries.
Great customer service.
I cannot recommend both the company and their products highly enough, I just wish we had more available space in the garden to accommodate more raised beds!
Thank you so much for your response. We like to go the extra mile for our customers and are delighted to hear that we hit the mark for you. We'll be here when you find some more garden space!
Henry Blake @ WoodBlocX
the website was easy to navigate and the experience of shopping on-line painless. Delivery very quick all round very efficient and informative
Michael Lee
Great product
Great product. Support from design service and after sales was excellent. Easy to build, will buy again.
Thank you for your feedback the design team was very happy to help
Henry Blake @ WoodBlocX
Very efficient service & good build instructions. As easy as video shows
Definitely recommend
Michael Gunn in Bucks
Great product. Great service.
Excellent service from initial enquiry to delivery. Woodblocx is a well engineered product and is easy to assemble. The instructions provided were superb. We opted for a box weld liner and are glad we did because it fitted perfectly with no folds. We liked the concept and are really pleased with the finished product.
Thank you so happy to hear that you like our product as much as we do, always happy to help
Henry Blake @ WoodBlocX
Ordered a bespoke design, which fitted our space perfectly and the actual building of blocx is as simple as they state.
Excellent delighted to hear Thank you for your order
Henry Blake @ WoodBlocX
the order was delivered on time, and in good condition. A phone query was dealt with efficiently and courteously.
Thank you for our customer service team always happy to help
Henry Blake @ WoodBlocX
Great product
William Tapp
Thank you
Henry Blake @ WoodBlocX
Superb product
Prompt delivery, part missing delivers next day. Product superb so good purchased second retaining wall. Transformed my rear garden
Ian Slater
Thank you for your return business always happy to rectify any issues
Henry Blake @ WoodBlocX
Very pleased...
Your service and support have been first rate!
Thank you!
Mark Bouchier in Aberystwyth
Superb Thank you we are always happy to help
Henry Blake @ WoodBlocX
well planned with docs
yes it was all good
Ken Winter in roos
Thank you we really appreciate it
Henry Blake @ WoodBlocX
really easy to order
Fantastic service, quick delivery,
Nick Wall
Brillant ,Thank you
Henry Blake @ WoodBlocX
New pond
The service was great, pond ordered on line, was delivered on time with really clear instructions, great quality. One part had misaligned holes which was quickly replaced. Very easy to assemble with clear instructions.
Dean Hawkins
Thank you for your feedback very happy that we resolved it very quickly for you
Henry Blake @ WoodBlocX
Had a problem with the carrier not delivering on the specified day. You contacted them and gave them my instruction on where to put the pallet when they delivered the next day.
Teresa Jeanes in Charlton
Finished product looks well.
Exact details of work requiring to be done. Easily followed and assembled. All tools required. prompt delivery.
Gordon Bennie in Newton Stewart
Thank you for your feedback
Henry Blake @ WoodBlocX
Friendly efficient small business
Good service, fast delivery and very helpful friendly advice provided over the phone.
Peter Eastwood in Liverpool
Thank you for your feedback we really appreciate it.
Henry Blake @ WoodBlocX
Good product, easy to assemble and looks quality
The product is excellent easy to assemble and delivered on time. In fact we were so impressed we ordered another raised bed.
Wonderful Thank you for your repeat business
Henry Blake @ WoodBlocX
Easy to buy. Prompt delivery.
Thank you
Henry Blake @ WoodBlocX
Booth
Planters not yet built due to other works taking place, skip for rubbish in the way. If inventory of parts is correct they shall be great when built. The staff on your contact service were very helpful and great. Once other works is complete and the 2 units I ordered are built, I shall be back for more.
Anne Booth
Anne Booth
Always happy to help with any questions, enjoy the build when the time comes
Henry Blake @ WoodBlocX
Great Service Great Product.
The customer service was superb. There was helpful advice, informative discussion and a cheerful manner.
A great product matched by a great team of advisers.
Delivery was spot on. There is nothing to fault them.
Going to look at getting more products.
John Ferguson in Near Dundee
Thank you for your feedback
Henry Blake @ WoodBlocX
service ist class, i have now assembled the beds and filled with soil, iff you like the old mechano sets these beds for you, easy peasy to assemmble
anthony keeley
Thank you
Henry Blake @ WoodBlocX
Good service
good service.
Thank you
Henry Blake @ WoodBlocX
Excellent product, easy to build. Looks great too.
Kits are simple to construct with minimal attention to levelling, so long as ground is reasonably flat, or hard base. A little coarse sand is all you need. I haven’t even bothered with spirit level or plumbline. They look great once they’re built too.
Lewis Moonie in Dundee.
Feedback already submitted
Hugh Wood
Thank you
Henry Blake @ WoodBlocX
Raise bed went together well, looks good. Looking forward to planting it .
Susan Whitehead
Wonderful! Enjoy
Henry Blake @ WoodBlocX
Great product, excellent service
Have used Woodblocx a few times and have always found them helpful with a Great product
Graham Bluemel in Gravesend
Superb Thank you
Henry Blake @ WoodBlocX
Excellent Product
Very good product, very good service and instructions, excellent delivery time.
Colin Smith
Looking wonderful Thank you for your feedback
Henry Blake @ WoodBlocX
Very helpful with designing bed .
The instructions for constructing the bed were a bit confusing probably because of a curve in design that made it complicated ( so maybe my fault! ).
Quality all good.
Thank you , Our design team are always on hand for any advice even mid-build
Henry Blake @ WoodBlocX
Order process was straightforward, delivery was on time and all parts of order were included (the bag of sweets was a nice touch and enjoyed once the project was completed)
Stuart Blyth in NORWICH
Thank you so happy to hear of the enjoyable build and sweets
Henry Blake @ WoodBlocX
Great innovated company, excellent customer service.
Excellent and very professional customer service. Speedy delivery, order complete (no missing parts) very easy to follow colour coded construction instructions. Very pleased with the finished results.
Looking superb
Henry Blake @ WoodBlocX
Highly Recommended
Highly recommended , when I had problems or questions these were answered promptly . As for the product it smells lovely - not put it together yet but am looking forward to doing so . Also have 2 pallets to do what I like with - bliss !!
Always happy to help , enjoy your build when the time comes
Henry Blake @ WoodBlocX
Very satisfied
Fantastic product, very fast delivery, clear instructions and very easy to assemble.
Derek Turnbull in Chesterfield
Excellent thank you
Henry Blake @ WoodBlocX
Brilliant, Fantastic, perfect.
I was absolutely delighted to receive my WoodBlocX order. With the help of my friend I (76 year old lady) put the large 8ft diameter circular flower bed together in exactly 2 hours. Everyone has been commenting on it and several people have said they would like something similar.
Fantastic Thank you
Henry Blake @ WoodBlocX
Would definitely use again
Excellent service.Extremly helpful and pleasant staff to deal with.Promt delivery.Looks great when constructed from easy to follow instructions
Thank you for your feedback we are always happy to help
Henry Blake @ WoodBlocX
Lovely helpful people
Brilliant. There was one thing missing from the order but I rang and they sent it by First Class post and it got to me the next day. Lovely, helpful people.
Thank you so happy to have helped and correct it quickly
Henry Blake @ WoodBlocX
Good quality product with great service
Good quality product with easy-to-follow instructions for a bespoke planter. Product arrived on schedule but minus 1 item. A quick phone call to the company and said item arrived first thing the following morning. Great service. I would definitely recommend this company and its product
Ray Peterson in South Wales
A blocking manoeuvre...
The wood blocks arrived safely and on the day promised, with the pallet being delivered to where I needed it in the drive so I could then transfer them to the back garden.
Wonderful Thank you
Henry Blake @ WoodBlocX
The service was great , from the design service through to delivery was great ,am using them again
Jon Cooper
Wonderful our design team always happy to help
Henry Blake @ WoodBlocX
Good website. Easy to speak to people with queries and quick to answer email questions.
Thank you
Henry Blake @ WoodBlocX
Helpful and quick
Great customer service who quickly dealt with any problems.
I do think that a short phone call to follow up bespoke design orders would’ve meant that said problems didn’t happen at all however and would save the company lots of time, money and wasted materials.
Beatrice Rodger in London
Thanks for your kind feedback! We'll definitely take your comments on board to try and avoid any future issues.
Henry Blake @ WoodBlocX
Easy to work with in getting the design I wanted.
Thank you , our team were happy to have helped with your design
Henry Blake @ WoodBlocX
Fantastic product, easy assembly, looks fab, super customer service
Huge variety of options and sizes, something to suit every garden and budget. Good value for money and when I called the service team to ask a couple of questions, they couldn’t have done more to help, thank you so much.
Salina in Surrey
Fantastic we are always happy to help with any questions
Henry Blake @ WoodBlocX
Great pond
Excellent Pond. Arrived well packaged and in great condition. Just took 1 day to complete the build as I had to do some ground leveling first. I had the pond running at the end of the day and stained it with pet friendly stain the next day. Very easy to put together and is very strong due to the interlocking pegs which just knock in. Would recommend this pond.
Superb
Henry Blake @ WoodBlocX
Great product, excellent service!
Good quality. Simple-to-use website in ordering the goods. Delivered as stated - and the delivery man was extremely helpful. More than satisfied with the finished product! Thank you! I've used Woodblocx on a number of occasions and have never been anything other than entirely satisfied - and always found them very helpful
Wonderful Thank you we really do appreciate your feedback
Henry Blake @ WoodBlocX
Perfect
Perfect as was our previous order would recommend
David Ward in Rotherham
Wonderful Thank you
Henry Blake @ WoodBlocX
Simply Braw!
Can’t fault. Great product great service and prompt delivery. Great instructions. Just wish I could have afforded more blox!!
Excellent Thank you for your feedback hopefully hear from you in the future
Henry Blake @ WoodBlocX
Smart way to build raised beds
Great system. Clever use of dowels to lock the prefab blocks together. Good customer service on the phone. Reason for 4 stars is that the instructions were general and not quite to the 3 type of raised beds ordered. Downloaded the drawings and managed fine to build.
Quality product and service, quite expensive but worth every penny!
Excellent, nothing was too much trouble, instructional paperwork clever and we'll thought through.
philip baddeley
Brilliant! thanks
Henry Blake @ WoodBlocX
Good product
Arrived on time with everything contained in the package. Lots of spare pegs and all the necessary parts included.
John Lloyd in Derby
Thanks for your kind feedback. Always great to hear that our customers like our products!
Henry Blake @ WoodBlocX
Excellent service again
Service, as with my previous two orders, excellent; blocx design was modified per my requests in no time, delivered as promised on two pallets on time for my build.
Dominic Goode
Wonderful Thank you, our design team always happy to help
Henry Blake @ WoodBlocX
Great pond..
Excellent product but disappointing website information regarding the pond liners. Because of this didn't get my discount. Love my pond though it's lovely. Would recommend but clarify some of the information on the website..
Alison Simpson
Fantastic service and product
Thank you
Henry Blake @ WoodBlocX
Everything. The staff were very helpful and knowledgeable as was the deliveryman
Wonderful Thank you for your feedback
Henry Blake @ WoodBlocX
Easy to order and prompt no hassle delivery
Peter Johnson
Perfect Thank you
Henry Blake @ WoodBlocX
Happy on the whole but disappointed with capping
Happy with the easy way that the product fitted together, once base level had been levelled off, which took some time. Only disappointment is that the capping pieces are showing some surface cracking within days of fitting and don't seem to fit together all that straight.
Definitely recommend - I now have 10 large planters.
wonderful Thank you for your feedback
Henry Blake @ WoodBlocX
Service was very good. Pity that the product quality did not meet the same standard. Tops of the octagon did not fit well and joints had large gaps between.
Bought basic bench to try, confident to try more challenging one now.
Very smooth order and delivery service.
Very good guide to ordering. Goods arrived in good time and condition, despite travelling over 600 miles!
Thank you for your feedback. As the song goes But I would walk ( in this case drive ) 500 miles and I would walk 500 more Just to be the person to deliver to your door
Henry Blake @ WoodBlocX
Product looks quality when built but concentrate when erecting as it could be easy to go wrong.
Andrew Rafferty in Newtonmore
Thank you
Henry Blake @ WoodBlocX
A great product with great service,
Our second purchase of this excellent product, made such a difference to the garden, might even be back for a third purchase,
Stephen Payne
Excellent Thank you for your feedback we look forward to possibly your third order
Henry Blake @ WoodBlocX
I am really pleased with finished result. Very easy to assemble & looks really good too.
Therese Fullerton in London
Superb we are really happy to hear
Henry Blake @ WoodBlocX
Excellent quality product, easy to assemble
Thank you
Henry Blake @ WoodBlocX
Excellent service & product
Excellent service
MARK PERKINS
Wonderful Thank you
Henry Blake @ WoodBlocX
I haven't finished constructing my raised bed yet, but the delivery was exactly when I wanted it and the product seems of excellent quality.
Kate Ince
Great service, very happy!
Ordering online was easy and the online videos really helped tell me everything I needed to consider. Delivery was as described with a friendly and helpful service. Overall a very good experience.
John Marchant
Wonderful Thank you
Henry Blake @ WoodBlocX
Great product, good value, simple instructions and quick delivery
Ben Phillpott
Thank you
Henry Blake @ WoodBlocX
all went to plan delivered quickly and on the agreed day which was very quick after placing the order
Suzanne Wood
Thank you
Henry Blake @ WoodBlocX
Friendly helpful competent company to deal with.
The item was delivered, and a damaged piece was pointed out and picture taken which he would hand in, I was also asked to phone it in. When I phoned , I was asked to check the rest of the delivery, and all damaged parts would be sent together. Which it was.
Anthony Edwards
excellent service, excellent product
From 1st contact, to delivery, to completion of project all phases were excellent
Fantastic! Thanks for your kind feedback, we're delighted that you were happy with our service.
Henry Blake @ WoodBlocX
Fantastic product; couldn’t be happier!
All round great service; updates provided on delivery status, quick to arrive & exactly as described and expected, or perhaps even better! Very happy customer.
Sarah Mathews in Buckinghamshire
Thank you for your feedback
Henry Blake @ WoodBlocX
The order arrived on the wrong day and without the building kit, however the delivery driver called before delivery which allowed things to be sorted and one email resolved the issue with the building kit sent the same day.
Ian Hall
Thank you for your feedback, we're glad we are able to resolve your issue quickly.
Henry Blake @ WoodBlocX
Great service, from the initial enquiry, through to bespoke design and delivery. Instructions were clear and the project easy to carry on.
Superb! We're delighted that you chose WoodBlocX and hope to deal with you again in the future.
Henry Blake @ WoodBlocX
Order efficiently dealt with and delivered
Order efficiently dealt with and delivered
Nevil Rimes
Brilliant, thank you for your feedback. Hope to hear from you again soon.
Henry Blake @ WoodBlocX
Just what we needed
Fantastic service from start to finish. We needed a custom built retaining wall. I sent photos & dimensions to Calum & he grasped straight away what we needed. We then decided to change our design a little & Calum responded very quickly with an updated design that matched our request exactly. Really easy & enjoyable to build. We're delighted with final result!
Superb! We're really glad to hear that you enjoyed the WoodBlocX experience. Calum will be delighted! THank you for your feedback.
Henry Blake @ WoodBlocX
No sawing or drilling makes it so easy.
I am definitely planning to buy more raised beds from WoodBlocX. They are easy and quick to assemble when you have a flat surface. Turnaround and delivery was excellent too.
Wonderful thank you we look forward to your next order
Henry Blake @ WoodBlocX
Great service and the raised bed has transformed our garden.
Gary Brown
Lovely. Thank you
Henry Blake @ WoodBlocX
Perfect service and product.
The pre-purchase advice was excellent, especially given the custom design requested. The reply was received within a couple of days. There was a link directly to the website for ordering the custom design which made it so simple.
Delivery occurred exactly as promised and compactly wrapped.
Assembly was straightforward as one followed the comprehensive directions given.
Would certainly recommend their products to anyone contemplating installing any form of raised beds and retaining walls.
Paul Kalbskopf in Chippenham
Excellent Thank you
Henry Blake @ WoodBlocX
Great Product Great Service
This is the third time I’ve purchased from Woodblocx (previously a good sized pond and extensive retaining walls). The three raised beds will be used as troughs for alpines.
As usual the service and delivery was exceptional and I would have no problem recommending Woodblocx to anyone looking for these products.
Alan Spence in Balblair
Superb Thank you
Henry Blake @ WoodBlocX
Amazing quality raised bed
Couldn’t believe the quality of what arrived. Timed slot delivery. Man was very helpful for delivery. Nothing missing packages and all in working order. Instructions custom made for my project so easy to follow. Finished product so sturdy and professional looking without much effort. Would highly recommend over any other raised bed home hit
Amy Beckford in Essex
Thank you for your feedback.
Henry Blake @ WoodBlocX
As a returning customer we were more than happy to order again. Woodbloc has an easy to use website with informative videos. Delivery was on time.
We ordered 2 raised beds that came packaged together which we had to separate- no hardship but would have been quicker if they had been defined within the one order.
Excellent Thank you
Henry Blake @ WoodBlocX
Great easy to assemble wooden planters
The service was excellent. The information on choosing and assembling the planters was excellent. The planters look gorgeous and the quality is really good. We would definitely purchase from Woodblocx again
Fantastic Thank you
Henry Blake @ WoodBlocX
Good versatile product and prompt delivery service
It was ordered on the bank holiday Monday (free delivery!), delivered Thursday morning and fully constructed Thursday afternoon. This is now the 4th raised bed kit ordered from WoodBlocX.
Dr.C in Epsom
Excellent Thank you
Henry Blake @ WoodBlocX
As promised
Company helpful on the phone, delivery on time, looks good installed. I did require a builder to help me put retaining wall in place.
Thank you
Henry Blake @ WoodBlocX
Easy to place my order and to calculate size of raised bed to fit in my greenhouse. Prompt delivery and helpful driver.
Thank you
Henry Blake @ WoodBlocX
Weekend delivery is a bit expensive at £50
John Bradshaw
Wonderful product & super helpful team
Superb product, easy to put together.
I’ve not used the product as intended but it’s a fantastic resource and I’d like to thank Lachlan & Innes for the support when I realised I’d made an error in my measurements. They sent be a revised plan an help me rectify my mistake.
Paul Nagorski
Customer service was excellent prior to order and planters arrived quickly and on time.
New garden is work in progress but I needed something quickly for runner beans and this is perfect.
Will be buying more from WoodBlocx later in the year.
Tresilla Chetwynd
wonderful thank you
Henry Blake @ WoodBlocX
A fabulous company, a great service and an excellent product.
Everything was fabulous from start to finish. I needed something bespoke and the design team were excellent. I described what I wanted and the design team sent me through a few options to choose from. Once I'd chosen they added my design to the website and sent me a link so I could follow it through to place my order and pay for the goods. The delivery was efficient and I completed the build over a weekend. I'm very happy with the service I received, build instructions and the quality of the finished build. A great company offering a really good product and a first class service throughout.
David Wiley
Thank you!
Henry Blake @ WoodBlocX
Excellent design service for a quality product.
I utilised WoodBlocX' design service to create some steps and raised beds for our conservatory. The service they provided was excellent, responding swiftly to our queries and working through several design options before we settled on one that met our requirements. Once the design was agreed, it was really straightforward to place the order and specify a delivery date.
Thank you
Henry Blake @ WoodBlocX
Consistently good.
Second part of a planned 3 part project, plans evolving slightly as I go, Woodblocx designer rapidly made my requested changes and everything is progressing nicely. Should be ordering part 3 soon!
Dominic Goode
wonderful thank you our design team always happy to help
Henry Blake @ WoodBlocX
Very happy customer
Excellent product and delivery. Would definitely buy from Woodblox again and recommend to others.
excellent thank you
Henry Blake @ WoodBlocX
Great product and service
Great service. Great product. Excellent instructions inc videos.
Superb Thank you
Henry Blake @ WoodBlocX
Happy to recommend
Good website which gave me plenty of options to help me to choose the raised bed. Good communications about delivery.
Thank you
Henry Blake @ WoodBlocX
Pond looks great and easy to build
Excellent service and product
Wonderful Thank you
Henry Blake @ WoodBlocX
Order processed efficiently, arrived on time, fitted together as expected. A step by step guide would have helped the technically inefficient like me but not too00 difficult to work it out for myself
David Oakden
Excellent Thank you
Henry Blake @ WoodBlocX
Quick delivery, clear instructions. Product itself is very easy to use and looks great.
Daniel Deacon in PENARTH
Wonderful
Henry Blake @ WoodBlocX
Wow!!!!
Outstanding product. Excellent design, ease of construction, clear instructions. Should have used item much sooner in my garden.
Ivor Williams
Thank you very much.
Henry Blake @ WoodBlocX
Flexible design options, easy ordering and great delivery.
Flexible design options, easy ordering and great delivery.
Nevil Rimes
Thank you
Henry Blake @ WoodBlocX
A good solid product
Excellent. The raised bed I ordered arrived exactly when expected, had clear, easy to follow instructions and went together with no hassles. A really good product.
Alasdair Lewis
Wonderful Thank you
Henry Blake @ WoodBlocX
Good product
Peter Blake in York
excellent product would highley recomend to anybody.
good prompt delivery, all fitted together perfectly, enhanced my garden immensely.
Brillant thank you
Henry Blake @ WoodBlocX
Perfect for what I needed - delivered on time - easy to assemble - love it
thanks
Superb thank you
Henry Blake @ WoodBlocX
The wood doesnt look as perfect in real life, the wood looks a dull colour
Customer service was really good, I had a to phone as there were no instructions about fitting the pond liner and he was really helpful. I do think that the website should include how to fit the pond liner as it was mostly about planters instructions and no mention for the liner.
A brilliant service from start to finish
I sent over a rough sketch for a bespoke design for a large planter, which the designers used to come up with the proper plans. After I reviewed them the order was shipped promptly and the delivery driver was excellent with getting the pallet right to the back of our drive. The instructions were very clear and the build process was very straight forward. The finished planter looks excellent
Steve Randerson in Sutton Coldfield
Thank you our design team was happy to help.
Henry Blake @ WoodBlocX
Delivery complete and on time.
Thank you
Henry Blake @ WoodBlocX
Great Product
Excellent service every time I use them
Ieuan Jones
Perfect Thank you
Henry Blake @ WoodBlocX
Highly recommended
Excellent communication, especially as our gate wasn't wide enough for the pallet. Materials exactly as described and the corner bed looks amazing.
Adrian Crabtree
Looking wonderful Thank you.
Henry Blake @ WoodBlocX
great customer service
Nicholas Savill
Lovely. Thank you
Henry Blake @ WoodBlocX
Great retaining wall and steps
Great design service, responsive to requests for tweaks and revisions and free with solid advice. Had to double check some quantities of gravel for drainage as initially volume was huge, revised volume just about right. Pallet delivery was spot on.
Roger Bennett
Thank you our design team was very happy to help.
Henry Blake @ WoodBlocX
Wonderful New Garden
I wanted some new raised beds for my vegetable area. I sent WoodBlox an idea of my design and they produced a design and costing for me. Ordering was simple and a delivery date was confirmed. Building the beds was simplicity itself. The challenge was getting the area level but putting the beds together was fun. The whole area is transformed and looks wonderful and so professional. Really happy with everything- just hoping new beds can improve my vegetable growing:-)
Wonderful fingers crossed for a great crop
Henry Blake @ WoodBlocX
they were delivered on time,were easy to construct; we ordered 4 raised beds and made one per day with all the other work you have to do in a day.great
Superb looking fantastic
Henry Blake @ WoodBlocX
Great Job!!
This is the second time I have ordered from Woodblocx. Really easy to order via the website. The materials arrived as expected and the planters were really easy to put together following the layer by layer instructions. Really happy with the end result. Great job!!
James Durkan
Wonderful thank you for your repeat business
Henry Blake @ WoodBlocX
First class service had small problem with 3 of the blocks but was dealt with promptly after phone call and replacements sent out next day no hesitation in recommending your company
Stephen Cardno
A company who provides a resl prrson you can talk to !
There was a real person on the end of the phone, you could actualy talk to a human being, in fact I spoke to three human beings, all very helpful and put me through to were I needed to go. The service was good, prompt replys to questions. The delivery was a surprise! very helpful and considerate driver who took time with you and dident just dump the goods on the drive and go. I have already recommended your company to a few friends and will be posting somthing on face book.
Linden Dougall
Thank you
Henry Blake @ WoodBlocX
easy to use, great instructions
Virginia Aylett
Thank you
Henry Blake @ WoodBlocX
Disappointing service
First, the company should better ensure that sufficient wood blocks are enclosed with delivery; however, if a mistake has been made - as in our case - and a further delivery with the missing blocks needs to be made then it should be made speedily; after we reported that blocks were missing these blocks only arrived five days later. It would appear the company tried to save money in the order of £7-10 by not paying for a Saturday delivery. The company should understand that putting together a raised bed is a typical w'end job. Given that the company was at fault and that the original order was well over £900 this seems excessively stingy and suggests a lack of customer care.
Very disappointed!
We ordered the curved corner planters and have found them difficult to assemble. If you are a carpenter or very good with building things you will be fine, but some of the videos show a female building on her own! Needs 2 people as one needs to hold in place, particularly on base.
The straight edges were ok but getting the correct curve was a nightmare and we ended up with one capping piece over as it didn’t fit.
The angled blocks were not adequately explained in the instructions in terms of how to fit together.
It really needed guidance on the distance between points of curve with the corner.
The videos make it look so easy but that was not our experience.
We have abandoned assembling the second box and now have a pile of useless blocks, which for £500 means we have one poorly assembled planter.
A waste of money for us. The square planters are probably more straightforward and notice there is no video on how to assemble curved ones.
Very disappointed.
Also sent email in advance with negative feedback as requested, but not received response so have posted review.
Great Customer Service
Excellent customer care. Answered calls politely and efficiently, good knowledge of the product. Preempted any problems and kept us informed.
The woodblox system is perfect for DIY novices and looks amazing
there was no hard sell or rushing of the design process. They understood that I'd been thinking about it for ages and wanted to measure up and check, think about it, mark it out in the garden and change my mind multiple times before buying. We went through a few different designs. My email and phone queries were handled by staff who were professional and friendly. When I had decided on my final design and wanted to move fast to take advantage of a special offer ,they worked quickly so I could order in time. Overall great understanding of the customer experience
Thank you
Henry Blake @ WoodBlocX
A great product and easy to assemble
Really good product and easy to assemble. Would have been 5 stars but delivery was delayed for a week (with only notice given the day before). When spoke to staff they were very apologetic and great to deal with. I am really happy with the raised bed and would buy again without hesitation. I would spend more time levelling the ground before I started assembly next time though. Once I got that right, it looks perfect
Nigel Smithson
Thank you
Henry Blake @ WoodBlocX
The delivery was good and the pond is wonderful
The pond is absolutely brilliant it was easy to put together I’ve got the plants in it and have just put the fish in
Colin Pearce in Wantage
Great product, easy to assemble - Highly Recommended
Ordered via the website which was a simple process and received confirmation email which re-iterated the expected delivery date. An email would follow with tracking details. However, having heard nothing by the day before the expected delivery date I rang WoodblocX who promised to investigate immediately. I received an apologetic email less than an hour later with a new delivery date and was then able to track the order from dispatch to delivery.
Graham Middleton
Thank you
Henry Blake @ WoodBlocX
Fantastic get some you’ll love them
Service is excellent, delivery is fast and helpful. This is my 4th bed but I can’t get anymore as I’ve run out of space. I would recommend them to anyone. I love them and they are so easy and fun to put up.
Excellent product.
The product is excellent quality, easy to use, the instructions are very clear, and the delivery was exactly when stated. also, because of ease of access to the area they were to be used, the driver was able to take the delivery right to the point of use.
Woodblocx rocks!
Delightful and helpful staff, prompt and well-communicated delivery process, and the product was a breeze to put up ... the work on our front garden is still underway so I will have to wait a while to fill it with new soil and get some plants in (photos will have to follow), but it is going to look incredible!
Ruth Jenner in Sunny Surbiton
Prompt service especially with being to specify the day. The delivery driver was courteous and helped by placed the pallet just where we wanted it.
Steve Mudford
Everything was good from the first email, through quotes, ordering and delivering. Polite staff, quick and helpful replies.
I would recommend this company and their products to anyone.
I would recommend this as we have bought four beds and are very pleased with them. Many people have said how nice they are
Sonia Thorn in Thursby
Excellent Product for building new Pond
I receive the WoodBlocx kit for my pond. I can assemble the pond easily and is is quite solid. I added further reenforcement around the pond wall. I built a solid base instead of on top of just loose soil.
Ben Chan in Morden, Surrey
Excellent service
Delivery was excellent. Arrived earlier than expected and on pallet dropped in my drive.
John Lee
Excellent service and product
Design service was responsive and helpful; my vague sketches were rapidly translated into full plans, until we reached a design that would work nicely.
Photos and videos on the website were very helpful; good to see what other people have built. Delivery was rapid; the two full palettes of blocx arrived within 4 days of ordering.
Dominic Goode
Thank you.
Henry Blake @ WoodBlocX
Great design easy to build for those less diy minded, like myself,
Blair Moffat
Thank you Blair.
Henry Blake @ WoodBlocX
Circular raised bed.
Very easy to order. Very helpful when phoned.
Service over phone excellent and delivery arrived as scheduled with correct items.
Excellent service all round.
Always very helpful in terms of assisting me for the best way to plan out what I want and am able to do.
I like the fact that once you have agreed the plan, everything about what you need is fully taken care of with a fast delivery time.
Paul Gifford
Thank you
Henry Blake @ WoodBlocX
Fabulous!
The team from WoodBlocX couldn't have been more helpful in coming up with designs for our planters. Delivery was quick and they were much easier to construct than we anticipated. They look great and we're delighted!
Excellent thank you
Henry Blake @ WoodBlocX
Timely delivery and simple to construct
Delivery was prompt and the blocks were well packaged. Instructions were clear and easy to follow and looked great when built
Jennifer Clayton
Superb
Henry Blake @ WoodBlocX
The staff were very friendly and helpful to deal with, but there were some shortages (missing blocX) initially, and expected delivery dates were missed.
Exactly as expected
Item is exactly as ordered. Would definitely order items again.
Karen Smith
Thank you we look forward to your next order
Henry Blake @ WoodBlocX
Cannot fault service or delivery 5 ⭐️⭐️⭐️⭐️⭐️
Excellent service start to finish, design team very accommodating. Will be using them again and will definitely recommend to friends etc. We have still got a bed to build, bought three 5m long beds in total.
Victoria in Ilkley West Yorkshire
Magic Thank you our design was very happy to help
Henry Blake @ WoodBlocX
Excellent service. Easy to put together.
Melanie Clear
Fast Delivery. Easy to put together instructions were straightforward, very pleased with the result. thanks
Easy to put together and looks good too.
They arrived quickly, I then had to wait a week till the weather improved so I could build them I had one issue with one of the beds which I emailed my problem and it was resolved very quickly. And didn't charge extra for delivery.
C Whyte in Highlands (MAINLAND UK)!
Excellent product and service
Wood blocx were excellent. Before the purchase we needed to modify the design a couple of times. They were very responsive to all questions and best of all you could easily get hold of someone on the phone.
Emma Scowen in Hampshire
Wonderful.Thank you our design team is always on hand and happy to have helped.
Henry Blake @ WoodBlocX
Excellent product and service
Good communication and prompt delivery. The biscuits were a genius touch. Clear instructions and well manufactured components.
Superb thank you glad you enjoyed the biscuits
Henry Blake @ WoodBlocX
Raised Bed
Excellent service from start to finish. Although one piece of capping was wrong, a phone call to themselves soon put it right. Good old fashioned customer service from a great company. Would use again.
Terry Baker in Stamford
glad to have solved the issue Thank you for your repeat business
Henry Blake @ WoodBlocX
Good product but on this occasion disappointed by missing material
Was good delivery but not timed so no idea when the delivery would be made. However, not all the pieces were included as the materials were marked up wrong.
John Ashdown
Excellent product and first class service
Stephen Cardno
Superb! Thank you for your feedback
Henry Blake @ WoodBlocX
perfect!
Ordered, arrived constructed- perfect
Excellent Thank you
Henry Blake @ WoodBlocX
A small problem swiftly rectified. Excellent service.
This was my second order, having been impressed by the quality of the first one. Promptly delivered, when we came to build it a couple of days later one piece didn’t fit. I rang up and woodblock immediately identified the problem and despatched the correct piece. I don’t suppose mistakes happen often, but the quality of service to rectify matters was excellent. We finished the build, and again were very pleased with the finished raised bed, Thank you! Recommended.
Wonderful.Thank you for your feedback. We do sometimes get components wrong. But we always make sure we fix it!
Henry Blake @ WoodBlocX
Worth the Money!
2nd time I have bought from woodblock and much easier to assemble 2nd time. Raised bed looks great just got to sort out plants now.
Damien McGrath
Thank you! Delighted you are happy!
Henry Blake @ WoodBlocX
Great service start to finish
Excellent service from the initial design, and then adjusting to suit our unique ground level requirements all without any hassle. Fast and efficient design and the construction process was fun, after we got the levels right! The whole process was extremely simple and even my 8 year old grandson had fun putting the lego together. It all fittted and the instructions are very straightforward to follow.
5 stars well earned. Thank you.
KIRSTIE MCEWAN
That's fantastic! thank you very much.
Henry Blake @ WoodBlocX
Excellent well done
Great product, excellent service when I had a issue one item missing and it was resolved straight away.
Fantastic.Thank you for your feedback. We do sometimes get components wrong. But we always make sure we fix it! The team here are delighted.
Henry Blake @ WoodBlocX
Pretty nigh on first class!
First class help when ordering, good undamaged delivery, sturdy construction, really ingenious design and all looks good. Will look even better when it's planted up and growing veggies!
Ros H in Halstead
Thank you.
Henry Blake @ WoodBlocX
Helpful staff, good quality product and delivered as planned and on time. They look great when built as well.
Thank you.
Henry Blake @ WoodBlocX
Amazing service from start to garden
Everything was so easy. From designing my own raised bed, to delivery, instructions and the blocx themselves. Love it!
VERY PLEASED WITH WHOLE SERVICE AND PRODUCT.
Quality product, looks really good
Generally good, there was a mix up on delivery which wasn’t their fault but dropped the ball a little by just arranging a date for delivery which wasn’t convenient without checking. I had to rearrange with the delivery company direct. They did refund the cost of delivery without me asking though.
The blocks were a bit fiddly to level but they look great and the quality is good. Generally please with the product.
Delivered on the agreed date. Unfortunately it was two blocks short. Customer service was very polite and arranged for these to be sent out. Due to the Easter Bank Holidays this took a couple of weeks but got here eventually. Hood product and one I would recommend.
Repeat happy customer
As always, absolutely brilliant. Timely delivery and a great construction experience.
Charles Hay
Brilliant service, brilliant product
From the first email to delivery everything was really smooth. Design service is great.
Nigel Workman
The staff were very helpful.very quickly designed and priced a circular planter to meet my needs.
Stewart Smith in Highcliffe
Excellent service
Excellent service - order delivered on time with very efficient communication. A piece of was broken when it was delivered but this was replaced the next day with just one phone call.
Definitely use again :-)
Peter Tarbitten
Giant lego
Slightly different order which was handled on the phone very efficiently
Thank you happy to have helped to change your order
Henry Blake @ WoodBlocX
I love the look very easy to assemble designed was perfect would highly recommend for raised beds and boarders
Brian Webb in eseex
Fantastic Thank you
Henry Blake @ WoodBlocX
Item turned up on time.
Love these raised beds
Friendly helpful staff, orders are quickly delivered and you get notification as soon as shipped. The blocks are easy t use and it together and instructions are always concise
Lynn Sparks
Brilliant Thank you
Henry Blake @ WoodBlocX
Great product , great service, thank you
Thank you
Henry Blake @ WoodBlocX
Everything was delivered on time.
Viviane Bailey
Thank you
Henry Blake @ WoodBlocX
timely delivery and good construction materials and design
timely delivery and good construction materials and design
JACQUIE cheetham
For me, excellent solution to making part of my garden easier to manage.
This is the second purchase I've had from Woodblocx. I would have given 5 stars, but half of the dowels were missing, (they were sent the following day). They look lovely and make life so much easier. Would definitely use again
Veronica Watkin
Thumbs up to WoodBlocX
So pleased with the raised beds. Clear instructions and helpful on line videos. Enjoyed making them and am suggesting to all and sundry they should be buying WoodBlocX and I will help in the build just so I can do it all again.
Brilliant product!
Thank you for such excellent feedback
Henry Blake @ WoodBlocX
Excellent product and easy to work with
I just want to say thank you for the excellent customs service when it came to purchasing from you, a custom 1.87 x 1.87 x .65 pond.
I have now installed it having dug down a further 40 cms so I could get the depth I wanted without going for a double skin model.
Great product and so easy to work with.
Just have to wait and get the koi in it now :-)
Scott Vivian
Our design team always happy to help . Thank you for your feedback
Henry Blake @ WoodBlocX
Better than expected!
Everything arrived on time, on one pallet. Colour-coded construction plans of my own design made it an easy job. Tight tolerances made for tight fitting joints, and pleasant look to the finished job. Thanks very much, will certainly use WoodblocX products again.
Solid, good looking quality product
I entered the measurements on the website and it worked out what I needed and the woodblocx order arrived a few days later with full assembly instructions and a plan for each layer.
John D in Sidmouth
Excellent produce with excellent service to back it up
Courteous helpful advice when I rang - and delivery was on time PLUS the driver kindly wheeled the pack up a small slope to where the community have now installed to lovely planters.
Christine Fraser in Exetet
Raised bed
Clever design, well made with good instructions. A small problem with the capping was sorted within 24 hours.
Nigel Rhodes in Hertford
Just what we wanted and expected. Substantial, excellent quality, easy to construct following instructions.
Delivery on time, helpful driver.
So pleased with this corner trough we have already ordered two more troughs/raised beds to replace old ones.
Jan Horner in Basingstoke
Reasonable product, bad customer experience
The product arrived with several pieces missing. I rang WoodBlocx 3 times and it took 4 deliveries to get all of the correct parts to me. In subsequent deliveries they either didn't send all of the missing peices of sent wrong peices. Customer support was helpful but clearly they do not test the product or check what they are sending against the instructions.
Overall, I feel the product is ok but WoodBlockx is let down by bad customer experience and lack of quality assurance. Given that they weren't able to send the missing pieces in one additional delivery, I would not be confident in using them again and can't justify the price when the customer experience is not up to par.
Very personal focused service
Very personal service - everything designed around your specific project. Will revisit the design as many times as you need. Excellent. Compliments to Lachlan
Paul Gauntlett
Great product, very forgiving
Amazing product and very tolerant of those of us who are less skilled in the hard landscaping side of things. Looks great and I will definately be ordering another four or five for the back garden.
Ruth Barrett in Wiltshire
..
The sales team were polite and efficient
The emails were timely and the delivery arrived as requested
there were no discrepancies on the sizes and quantities sent and the drawings and instructions were easy to use and straitforward.
Well Done!
Peter Roy
A Bespoke Triumph!
This time we purchased a bespoke design of raised bed for our front garden. The design was done for us in September of 2018 and the process was really simple. We ordered the kit in March 2019 and it was delivered at the end of the same week, with do problems at all.
it took a bit longer to assemble than the other two we have as it is a much bigger but my husband had no trouble. He has constructed a small plinth around it to retain the earth, as our ground is on a slope. We intend to have grass on this and use it as a step up to tend the bed.
It all looks fantastic and has really made what was a fairly useless piece of garden into a conversation piece. All our passers by are eagerly awaiting the planting and I can't wait to get started when the weather warms up properly.
Thank you as always for your excellent service.
Sally in Somerset
Excellent service in all respects, quick del'y exactly what we wanted
Quick response to our initial enquiry and immediate reaction to our design change. Arrived with one bag of fixings missing that was quickly rectified.
Excellent service at every level.
Delivered on time by a very helpful driver who took every thing through to the garden without me asking him to.Quality of the product is excellent with easy to follow instructions,cannot fault anything about this company.
Neil Lacey in Abergele
Worth the money
The item was despatched very quickly and the build standards are very good
Stuart Stirling in Asfordby Hill
Fantastic idea. Clear instructions and easily assembled. Good quality wood
Delivered within a couple of days and updated along the way.
Excellent company
Lovely company, impressively quick delivery, good delivery man. Pity the shrink wrap is not recyclable (although they are working on it and offer for you to return it to them for re-use (hard to see how!).
Quick, easy and happy.
Easy to design, easy to order, very quick delivery, easy to put together. Very happy.
Tim Reilly
Great product & service
Have used woodBlocks previously to build a pond which looks great. Just added a raised bed too. Always great service & a great product
Colin Sutton
Good but could be better on delivery
Good but delivery information could be better and a time slot would be good
Peter Dyson
Great products and great after service.
Great service on time delivery, one piece was a little short but without any issue the new piece was delivered. Always very obliging especially Kayleigh at Admin.
Joseph Bonallie in Sunderland
Great service. Exceptional product. Thank you.
Service and design was first class
Delivered on time and as promised.
Would have no hesitation in recommending WoodBlocX
Philip Pinel
Excellent from start to finish
I would certainly recommend them as it was so simple to put together, the plan was easy to understand, everything fitted together well and the two little questions I had were dealt with very promptly and efficiently.
Mr Bush
Swift delivery, Clear instructions and easy assembly of product.
David Lloyd
Quick and easy to order online and a swift delivery too. Very happy with the service
David Connell
Excellent product
Prompt and efficient service, easy to assemble and looks smart.
Clare Firth
Thank you! Delighted you are happy with them
Henry Blake @ WoodBlocX
I really appreciated the personal contact and the bespoke design and flexibility when minor changes were required. The order was very promptly delivered and instructions were easy to follow. We worked hard to get the surface level and had no problems with construction thereafter. The crop protectors are very elegant. Thank you for your outstanding attention to understanding what I needed and ensuring that you achieved it.
Louise
The ordering was easy and the delivery exactly as stated
All parts present and correct and look really good
Unfortunately i have sustained a bad back since delivery so have not been able to build my planters yet!!
Steve Higginbotham in Sandhurst
Excellent though design delivery and erection
This is the second project I have done through woodBlock. Both through design delivery and erection were without problems and the design team were very helpful. Would I recommend the company the answer is yes and I have.
Stephen Tapp in Southampton
Amazing service and amazing product
Very personal service, very very helpful and friendly. Thoughtful assistance, Dan is particularly helpful. The order arrived as scheduled and the delivery person was very helpful too.
The circular beds we ordered were very quick to build. Very strong and look amazing.
Will definitely order again from Woodblocx.
Sebastian Wood in London
Ordering was simple. Kept well informed re delivery on preferred date. Construction instructions very clear.
Highly recommend
Delivered very fast. Good step by step instructions.
Carol Buchan
A very satisfied customer
The quality of the product was excellent.
The diagrams and instructions were straightforward.
Was able to successfully make it up with the help of my 2 year old grandson who was great at hammering the dowels in and is now excited about planting the seeds.
Thank you.
What you describe is what you get. It has been admired by others too.
Would recommend Woodblocx to others.
JULIA WARNES
Good product, good after service, poor delivery and checking content.
The product is great and the after sales service is also good but the delivery needs some work as mine arrived EARLY! Some parts were missing but were quickly sent on by your service team. Need to examine the internal order fulfilment processes as they clearly do not run well yet!
Alan Gamble
Good customer service
Quality control poor - one block was incorrectly drilled so had to request a replacement which took 4 days to arrive, then tried to finish the build only to find one of the cappings was the wrong length, so had to wait another 4 days for that to be replacement even though I was told it would arrive earlier.
Jason Watkiss
Dear Jason
I am really sorry about this. If there is anything we can do to help please just let me know.
Henry
Henry Blake @ WoodBlocX
Good
Yes would buy again. We did not give 5 star because their delivery company failed to deliver on the proposed day. We stayed in all day waiting and had no phone call. So probably not WoodBicsc’s fault. After a phone call to them to let them know we had a failed delivery Woodblocs refunded us the delivery charge, which was good and offered without us having to ask for it. So would recommend Woodblocs
Yolande Hesse
Would recommend
Would recommend. Easy to use service.
Colin Switzer
Very helpful with design, also sent missing screws immediately.
Kevin Smith
Excellent service
Extremely quick response with two possible layouts for my bespoke design. Once ordered they arrived on the day ordered.
Ray in Wallingford
easy to order arrived nice and early on the day ,,,not put together yet but looks
ok once ground is leveled and sand put down .x
Shirley Grant in Banbury
What a great product!
Fast delivery and superb quality!
Rob Smith
IF ONLY BREXIT WAS THIS EASY
Excellent sales and after sales service. Kayleigh was really helpful.
Barry Jenkins
Excellent Product and service easy to assemble and it did exactly what they said it would
Stuart Upton
Design service was completely straightforward, very helpful & practical. Delivery was fast & efficient. Service could not have been better.
Thank you for your feedback!
Henry Blake @ WoodBlocX
Smart and radical front garden
I decided to create a vegetable garden having dig up a terrible front lawn. Being immediately in front of the house I needed something attractive and robust. The two raised beds look fabulous having plum slate chipings around them. They have been a real talking point with many people stopping to ask about our plans... just getting ready to start planting
That's great, thank you for the lovely feedback!
Henry Blake @ WoodBlocX
Excellent service from start to finish. One part was slightly damaged but was replaced quickly and efficiently.
Thank you for your feedback! Apologies again for the damaged piece.
Henry Blake @ WoodBlocX
Easy to assemble great result
Assembly is ease itself all you need is a level and a big hammer.
Good instructions great result.
Stephen Dixon in Woking
Thank you!
Henry Blake @ WoodBlocX
Great product, easy to assemble, clear instructions, good quality.
All aspects of the ordering and delivery process were efficient.
Thank you for your feedback!
Henry Blake @ WoodBlocX
Very efficient, rather large pallet weight for driver, on limit at 823kg for pallet truck!
Great product with excellent instructions. Quite a lot of waste green peg tappers, only needed a couple, not 25!
Very pleased look great.
Rick James in Totnes
Thank you for your feedback! Sorry about the extra pieces, please do return these if not required.
Henry Blake @ WoodBlocX
Second to none
Stephan Hodgkiss
Great! Thank you.
Henry Blake @ WoodBlocX
Great product. Great service.
Fantastic products. Arrived quickly. Instructions clear. Easy to build. Would definately recommend and will buy again.
Alison Green
Thank you for your feedback!
Henry Blake @ WoodBlocX
perfect trom toarrival
your service was first class frrom your secretary to delivery
they went togther like clockwork.
even the circular one which had to be assembled at the top of th garden
and beleive it or not we assembled it turned it on its side and slowly wheeled it down garden path with no ill effects
look after your order clerk she was perfect even though she is a sassenach .
Mr Lloyd in birmingham
Thank you for your lovely feedback.
Henry Blake @ WoodBlocX
Great order process and helpful custom design team.
Greg Woodroffe
Thank you for your feedback!
Henry Blake @ WoodBlocX
Terrific customer service
This is my second purchase from Woodblocx. Had to contact them regarding delivery issues. The folk at Woodblocx were terrific in their approach to customer service.
Archie Kay in Paisley
Thank you for your feedback!
Henry Blake @ WoodBlocX
Very easy to deal with and product is exactly as shown on web site
Sandra Potter
Thank you for your feedback!
Henry Blake @ WoodBlocX
Very pleased with ease of construction and the raised bed looks great.
Slight problem with delivery as we said small lorry in our instructions but giant pallet lorry turned up and could not get up the lane. However driver very helpful as we drove to bottom of lane and he helped load our car. That would not have worked if we’d order a lot. The kit went up easily. Instructions were clear. Finished bed looks great. Now I’ve seen the quality I’d like to order more but the delivery charge is a disincentive
Thank you for your feedback. I apologise for the issue with delivery, we did request a smaller lorry as per your instructions, I can only apologise that the couriers did not follow through with this. Due to sending our items by pallet we are unable to charge less for delivery.
Henry Blake @ WoodBlocX
Repeat customer and not disappointed.
Ordering process online was very straightforward and product was delivered on the date promised.
We have purchased raised beds in the past so knew the quality of the design/product. The items arrived with no damage and well protected.
Great! Thank you so much!
Henry Blake @ WoodBlocX
Great product with excellent service
I needed an unusal shape bed and the people at Woddblocx could not have been more helpful and produced a design in 24 hours. I did a telephone order where I received a courteous response to any questions. On the delivery day I was able to telephone to get confirmation of the delivery time. The two beds I ordered had clear instructions and were easy to assemble. I have order another as a result.
Thank you for your great review! Our customer service and design team are always happy to help!
Henry Blake @ WoodBlocX
Excellent service
Prompt, efficient, friendly service
Thank you very much!
Henry Blake @ WoodBlocX
Summary
Always a very prompt service and the quality of the product is amazing. My only gripe is that you need to put two tiers together to make it ridged and then you cant spike it into the ground .
Steve Miles
Thank you for your feedback! We recommend pre-dowelling the first layer and then putting in the spikes, this will make it ridged before you put the second layer in.
Henry Blake @ WoodBlocX
Excellent Product & Service
Great service in all respects.
Mark in Worcestershire
Thank you for your feedback!
Henry Blake @ WoodBlocX
outstanding service in all areas
Dudley Gumble in sudbury in suffolk
Thank you for your excellent feedback!
Henry Blake @ WoodBlocX
Brilliant service
Excellent service. I haven’t built my raised bed yet but I am really impressed so far!
Elizabeth Sykes in Weobley, Hfds
Great! Thank you for your feedback!
Henry Blake @ WoodBlocX
Fantastic product!
I would recommend this company, from start of order to delivery I was kept informed all the way through.
Thank you for your lovely feedback!
Henry Blake @ WoodBlocX
Flexible Design
Prompt answers to queries. They also designed an L-bed to match a rectangular one that we had in mond.
Alastair MacDonald
Thank you for your feedback!
Henry Blake @ WoodBlocX
Really Satisfied!
They received many phones calls from me during the construction of a bespoke build which had its issues but with the assistance of staff I was able to successfully complete the project.
Thanks Lachlan for all your help and they supply of extra blocks required.
Phil Bradshaw
Thank you for your feedback! our design team is always on hand for any changes to get the design to your satisfaction
Henry Blake @ WoodBlocX
Perfect solution to transforming a concrete yard.
The staff at Woodblox were extremely helpful and informative from my initial enquiry through to placing my order.
The instructions that came with the blocks are clear, the blocks themselves precisely machined so that they fit together beautifully, and everything is quickly assembled.
A word of caution to the unwary: make sure you have the blocks the right way up. In our enthusiasm to get finished, we put one on the wrong way up. It was then a big struggle to get it off again, as they are not designed to come off! Also, it is worthwhile spending time getting the flat base to put them on, as that means everything fits perfectly.
Lawraine Wood
Thank you! yes, level ground is the key to an easy build!
Henry Blake @ WoodBlocX
Easy to build and use - great product!!
Easy to order, easy to pay for.
Delivered within the timeframes given.
Easy to construct as long as you read the instructions properly. Took me about 14 minutes to construct one unit on my own. Although I have to say that I placed the bed on a concrete base, so didn't have the extra effort of levelling the floor out.
Peter Tarbitten in Hull
Excellent thank you for your feedback. very impressive build time well done
Henry Blake @ WoodBlocX
Great service
Easy to order great service
John Howell in Blackpool
Top quality product. Excellent service!
David Carruthers in Gairloch
Superb Thank you 1
Henry Blake @ WoodBlocX
Great design service, and great product
The design process was quick and efficient and interpreted my design very well. When the product landed, it was a breeze to construct and install .... very impressive.
Christopher Cooper
Thank you
Henry Blake @ WoodBlocX
Faultless.
David Lawrence
Great to hear, thank you!
Henry Blake @ WoodBlocX
Looks amazing!
Super fast delivery and so easy to put together! It also looks great!
Rob Smith
Thank you very much!
Henry Blake @ WoodBlocX
Everyone thinks they look superb. Will make looking after the garden a lot easier for me.
Ann Phillips in Somerset.
We think they look superb too! Thank you for your feedback.
Henry Blake @ WoodBlocX
fabulous.
easy to put up and looks fabulous. am waiting to transplant seedlings asap.
Joanne May in New Alresford, Hants
Great to hear! Thank you!
Henry Blake @ WoodBlocX
Very very pleased
Quick, efficient and helpful.
Ian Sproule in Chirnside
Thank you!
Henry Blake @ WoodBlocX
Brilliant service on time on date requested. The second time I have purchased from WoodBlocX and ver happy with product and service
Shaun Fairhurst in Rainford
Thank you very much!
Henry Blake @ WoodBlocX
Excellent product excellent customer service.
I would recommend this company. The product was delivered on time. Followed instructions and items fitted together perfectly. Quality seems excellent only time will really tell. Customer service was excellent.
Roger Sale in Peterborough
Thank you so much for your great review!
Henry Blake @ WoodBlocX
Really good service. I ordered 2 bespoke size raised beds and from the design to the delivery I cannot fault anything
Stephen Dunning
Thank you!
Henry Blake @ WoodBlocX
Brilliant!
Excellent service. Really impressed with the product and ease of assembly and pleased with the finished look.
So much so that I will be ordering another raised bed to replace my second worn out,last existing bed.
Thanks to all at Woodblocx?
Roger Pitman in Near Taunton
Thank you so much for the wonderful feedback!
Henry Blake @ WoodBlocX
Great company, well thought out and made product,
Great product, with great service from start to finish, the design team came up with a layout that was very close to our requirement, we received the delivery 4 days later as advised, the driver was great and helped us to put it into the garage, the build went very well and it looks great, all in all Perfect,
Stephen Payne
Thank you for the excellent review!
Henry Blake @ WoodBlocX
Excellent from ordering to build.
Ordering by phone allowed me to get answers to a couple of questions. The order arrived just as requested by an excellent delivery man. My son did the assembly and found the plans and instructions excellent.
B Blackhall in Nairn
That's great! Thank you for your review.
Henry Blake @ WoodBlocX
Excellent from start to finish
Easy to place an order for the size of raised bed you desire. The order was delivered promptly and arrived with clear and easy to follow instructions. Construction itself is simple and straightforward. Over all we were very pleased.
Thank you so much for the great review.
Henry Blake @ WoodBlocX
Great service as always
Easy to order, easy to build and looks great. My 3rd order from these guys and will surely use them again. Great service all round.
Ian M in Cornwall
Great to hear this is your third order! Thank you so much.
Henry Blake @ WoodBlocX
Really easy to assemble
Excellent quality structure and really easy to assemble. The design team were very helpful in changing my original order for a standard kit into a bespoke design which fitted better into the garden plan. Will be using them again.
Julian Fisk
Great! Thank you.
Henry Blake @ WoodBlocX
True to your word..
Good and easy to use
Iooks good after assembly. .
Philip Dunn in Glossop
Thank you!
Henry Blake @ WoodBlocX
Excellent Service of the highest quality
In my long life I have dealt with organisations that have customer services ranging from dreadful to very good. I would be hard pressed to remember a customer service as good as that supplied by WoodBlocX. All of the staff who designed my new fence, made changes and offered advice were extremely helpful. Nothing seemed to be to much trouble.
Bill Corsar
Thank you so much for your lovely feedback, I will pass this on to our team!
Henry Blake @ WoodBlocX
Great product. Easy to install and fantastic customer service
John Oldfield
Thank you!
Henry Blake @ WoodBlocX
Lovely quality octagonal garden trough
Excellent service. Delivered on time.
The assembly instructions were very clear and I am delighted with my garden trough purchase
Sue Fleck
Wonderful Thank you
Henry Blake @ WoodBlocX
If I had more space I'd already be thinking up ideas for my next project...
I'm usually a bit wary of sponsored google ads by companies I've never heard of, but this one was worth clicking through to.
I appreciated their patience and willingness to make changes to the design until we had something I was happy with and that worked for me. They were really helpful when the delivery company made a bit of a mistake and they made sure it was all resolved properly and speedily. Professional throughout.
Thank you for your feedback we fully agree with taking that extra time with preparing the ground and layer 1 will make the rest of build much easier. So happy we could help with redesigning your garden
Henry Blake @ WoodBlocX
Well it is the fourth one we have bought so I think that says it all. Just what we wanted. Good service and speedy delivery.
David Hart
Thank you
Henry Blake @ WoodBlocX
They have not supplied sufficient two hole blocks.
Alan Marriott
I am very impressed with the quality and ease of erection.
Delivery was complete and with a helpful driver. Unfortunately the size of the pallet was one inch too large to go through the back gate. The driver offered to help me carry the timber through but I did not need help and three barrow loads saw it all on my back patio hard standing. I have just started to put my new raised bed together in beautiful weather. However a very cold snap caused me to stop. There is no hurry and at my age I do not want to work out in cold or wet weather. I will be ordering 2 more beds from you after Christmas. Both corner beds 55 cm high with semi circular bowls to fit either side of the present bed.
Wallace Wood in Carlisle Cumbria.
Brilliant
Everything. Prompt delivery, friendly and helpful service and most of all a great product. This was my third order. I have two larger raised beds too. One more to get.
A Great Improvement to My Garden
The order arrived on the due date. It was complete (in fact it had 2 extra wooden blocks). The instructions for the construction of the raised border were clear and straightforward. I do not regard myself as a diy expert but I enjoyed the construction experience and I am well pleased with the result.
Peter Beales
Thank you.
Henry Blake @ WoodBlocX
Product is fantastic but the delivery service was poor. Dumping a heavy pallet on the pavement is not an acceptable fulfillment solution. When ordering on line one is only told that this might occur AFTER one has placed one's order. As it happens we had builders in the house at the time who offered to carry the delivery through to the garden; had they not been with us we would have found it difficult to cope with the delivery as we are both old and have difficulty carrying heavy items.
Quick and easy!
Purchased a raised bed over the phone, staff were very helpful and process very quick. Pallet arrived on time and raised bed put together in a few hours!
Excellent Thank you.
Henry Blake @ WoodBlocX
The product arrived on time. Instructions for assembly were very clear and I intend ordering another raised bed in a few months time. Thank you.
David Lloyd
Thank you! we look forward to your next order
Henry Blake @ WoodBlocX
Only a few days from placing order to taking delivery. Delivery instructions clear and accurate.
Great product
Delivery excellent. Construction, after levelling, took about 2 hours.
My only reason for 4 stars was the pvc liner. It is stiff and difficult to shape on the corners. Charge a bit more and use butyl rubber. It is soft and flexible.
Joe Hodgson
Thank you for your feedback! We do offer two different kinds of pond liner, the standard PVC liner at £65 or we can also order in made to measure Butyl liners with pre-moulded corners and a lip, the price is dependant on size.
Henry Blake @ WoodBlocX
Excellent service and product
It was a custom design - excellent service, very easy to install and looks great
J Pettit in Flitch Green
Thank you!
Henry Blake @ WoodBlocX
Easy to use and excellent results!
I purchased a retaining wall, the website was easy to use and delivery was made on the date as requested, all the staff were very helpful. The build was really simple and took no time at all. Overall I am very pleased with the finished result, the wall is very sturdy and does its job perfectly and is a great feature point in my new garden! Thanks!
Thank you so much!
Henry Blake @ WoodBlocX
Excellent Service.. Guy who delivered managed to cut through the pond lining with a stanley knife (so we could unload it as to heavy for him to lift). Rang up and straight away a new liner was dispatched. It arrived next working day. Everyone has issues with delivery firms but the no quibble "Sorry I will get a replacement in the post to you today" was really appreciated.
Mark Cason
Thank you!
Henry Blake @ WoodBlocX
Excellent from start to finish.
David Murphy
Thank you!
Henry Blake @ WoodBlocX
Great product easy to assemble.
First class customer service via the telephone. Prompt delivery. Great product with good written instructions and on line videos. You can't go wrong. Looks a picture in the garden when completed. So pleased we ordered again.
Thank you so much for the feedback, very pleased to hear!
Henry Blake @ WoodBlocX
Good efficient service
Delivered when stated and packed well. All parts needed were include and there was no damage.
Kathleen Beck in Wiltshire
Thank you for your review.
Henry Blake @ WoodBlocX
Yes I would recommend you, but the order was not complete with 4 items short and one corner had wrong angle but the design was well done,the delivery was quick and it was easy to erected
DAVID Burchell-Blann in Hereford
I do apologise for the picking error, replacements were sent out on a 24hour service as soon as we were advised.
Henry Blake @ WoodBlocX
When I telephoned my order the staff member I spoke to was friendly and helpful. The consignment arrived at the stated time. As promised, the planter was easy to assemble and was, in fact, ready for planting out inside a couple of hours.
P.S. My ten year old helper enjoyed the packet of sweets she found in with the consignment.
Many thanks
Derek Lyons
Thank you for the great review, so pleased to hear. Glad your helper enjoyed the sweets!
Henry Blake @ WoodBlocX
Good service and a great product
Ordering process was easy - delivery was prompt and as scheduled - assembly instructions were easy to follow and all components fitted well - and the product was of great quality
Colin Harvey in Fakenham
Thank you for the great feedback!
Henry Blake @ WoodBlocX
Very happy gardener
Fantastic product with great customer service. They look solid and have a very high spec - thank you WoodBlocX
Thank you so much for your lovely review, we very much appreciate your comments.
Henry Blake @ WoodBlocX
square raised bed
Were very helpful as i wanted an unusual amount of blocks
Christopher Crouch in Leiston
Thank you so much.
Henry Blake @ WoodBlocX
Great product. Easy to assemble. I will be buying another one before the end of 2018.
Steve Grundy
Thank you!
Henry Blake @ WoodBlocX
Definitely would recommend and buy again.One block came with holes slightly adrift and replacement was sent by first class post next day, wonderful service.
jenny hinchey
Thank you for your lovely review and understanding, apologies for the slight error with the block, I am glad we were able to sort this for you so quickly.
Henry Blake @ WoodBlocX
Good buy
Everything turned up on schedule. This is the third unit we now have in the garden - very pleased.
David Hart
Thank you so much!
Henry Blake @ WoodBlocX
ordered and received 4 big planters for the garden .
2 pallets turn up 910 kgs.
driver Unload them .l checked it all out and put them in order all was completed.
Really happy with the purchase and will buying from then again .
One up 4 MTRS .
Just started the second one 3 MTRS
Then just 2 more to do
peter reeks
Lovely! Thank you for your feedback.
Henry Blake @ WoodBlocX
Great
Thank you!
Henry Blake @ WoodBlocX
I highly recommend WoodBlocX!
Fantastic professional, personal and efficient service. I loved the free design service, and went with the designer's (Harry) suggested design as I preferred it to mine. Delivered on the promised day, and the instructions were very clear and detailed. It was much easier than building a brick wall..and it looks brilliant.
H M in Buckinghamshire
Thank you so much for the wonderful review! We will pass your lovely comments on to Harry.
Henry Blake @ WoodBlocX
Great service, superb workmanship - looks great!
Despite my changing the order a couple of times, I had extremely courteous service.
Not sure how to upload a photo, so will have to leave that blank - sorry. The raised bed planter looks lovely and I am sure it will benefit me in years to come.
Gill Seels
Thank you so much!
Henry Blake @ WoodBlocX
Octagonal raised bed a success
Helpful regarding choice of raised bed, printed instructions good. Delivery had to be rescheduled which was slightly inconvenient.
sue taylor
An excellent product
A good product. Straightforward to construct. I would buy again.
It would have been helpful to know in advance that the goods would arrive on a pallet which could only be delivered to the kerbside
Kym Jarvis
Thank you for your feedback! We do advise on our order confirmation that all our deliveries do come on pallets and generally this is a kerbside delivery unless another area is available, I do apologise for any confusion.
Henry Blake @ WoodBlocX
I would recomend, however block colour/presentation is not as clean looking as web site photos.
Thank you for your feedback!
Henry Blake @ WoodBlocX
So much better than my old raised bed!
My raised bed is on uneven ground and it took me a long, long time to get the base layer absolutely level. Once done, however, the remainder was relatively easy with everything working as per the plan. All staff at WoodblocX were excellent and so helpful, especially in view of one bespoke bed and one standard one. I've completed the first one but will have to complete the next (bespoke) one at a later date.
One item was missing from delivery but one call to you and it was on it's way within days. Cannot compliment your staff highly enough.
Mike Pottinger in Welwyn Garden City
Thank you for the lovely feedback!
Henry Blake @ WoodBlocX
Delighted, again.
This was my second purchase from WoodBlocx and I was equally pleased this time with the service I received. This was a non-standard unit which came exactly as I had specified. It arrived on the day I had asked for it. The instructions were clear and precise making it straightforward to construct. It looks great and is doing exactly what I wanted it to do.
Roger Brown
Perfect! Thank you so much!
Henry Blake @ WoodBlocX
Excellent value product
Delivered quickly. Clear instructions. Easy to assemble. Looks good.
Thank you for the great feedback!
Henry Blake @ WoodBlocX
courteous and fast to respond
Courteous and quick to respond.
Mark Smith in Yorkshire
Thank you!
Henry Blake @ WoodBlocX
What a great product with equally great service. If you want a raised bed these are the ones to use.
Thank you so much! What a lovely review.
Henry Blake @ WoodBlocX
Good product. Well made. Looks good
Recommended. Fast service. Clear instructions
Michael Slater
Great! Thanks for the feedback.
Henry Blake @ WoodBlocX
Third purchase...
This was my third purchase, of a raised bed, from this Company. Having looked at buying the raw materials and constructing my own it was considerably easier and quicker to buy one from Woodblocx. The delivery charge on top of the purchase price seems a bit steep, but, the kit was delivered on the agreed day and time. I will definitely come back to this Company if I ever need another raised bed.
Nicholas Potter
Thank you so much, we are pleased to hear this is your third purchase! Please do get in touch with us if you look to place another order.
Henry Blake @ WoodBlocX
Système modulaire bois très performant
Date de livraison respectée. Palette complète avec notamment des éléments bois en plus. Premier petit mur de soutènement monté sans trop de problèmes. Petite erreur au début avec l'équerre métallique mise en dessous des chevilles plastiques alors qu'il faut la mettre au dessus bien sûr. Adaptation au terrain rendue nécessaire à cause d'une grosse racine de cerisier. Pour le montage de la jardinière ce sera pour plus tard.
Félicitations pour la conception modulaire avec les chevilles plastiques et les percements parfaits des blocs de bois.
Excellent service.
Plans tailored to our requirements and easy to follow.
A well designed product which has greatly enhanced this part of our garden which overlooks Portsmouth Harbour.
Thank you.
Photo to follow.
Jeremy Lear in Edge of Portsmouth Harbour
Thank you so much!
Henry Blake @ WoodBlocX
No problem. arrived as promised
George Topham
Great! Thanks for the feedback.
Henry Blake @ WoodBlocX
Excellent service quick delivery the end product looks good in the garden and has been admired already. Will definitely be buy I again when we develop the front garden.
Thank you so much! We are so pleased to hear this, look forward to hearing off you soon!
Henry Blake @ WoodBlocX
Lovely job
Delivery is as convenient as it's possible to be for a pallet, the instructions are clear and work, and the one issue I did have (a missing metal plate) was really quick to resolve.
Judith Owens
Thank you very much!
Henry Blake @ WoodBlocX
Garden materials
Good website- delivered on time and no mistakes in order.
Will probably buy from them again next year.
Fantastic! We are happy if you are happy!
Henry Blake @ WoodBlocX
Exactly as described
I don’t usually leave reviews but felt this deserved a review.
It’s a fab product and is exactly what I wanted. Assembly took a little while but was worth the hours it took to build!
Thank you very much
Gemma Hopper
That is superb. Delighted to be of service
Henry Blake @ WoodBlocX
Very pleased with decision to use WoodblocX
The design and construction drawings were very good. The instructions were clear and the accuracy of the block manufacture allowed them to fit into our hexagonal shape very well. As a result all the flat owners are very pleased with the final appearance. The crimping tool was very effective and saved a considerable amount of time. Can I suggest it is issued free with larger orders?
George in Cambuslang
Thank you so much for your feedback. We're really glad to hear that your project was a success! We'll certainly take on your feedback for future orders.
Henry Blake @ WoodBlocX
Great product
Delivered as arranged when order placed, but confirmation of order email and subsequent updates did not include this information, so when one of the emails said it had been dispatched and would be delivered shortly, several days before the original date arranged, this did cause a little concern.
However I am impressed with the product itself. The instructions and build plan were very clear and made the whole process to build it really easy. The best bit though is that the finished raised bed looks really good.
Will be ordering more in the future as our garden redesign plans progress.
Adele Randell
Thank you for your feedback. I apologise for any confusion, your delivery date is shown in your order confirmation and we only send tracking out the day before delivery to try reduce any confusion for our customers. Please do contact our customer service team if you have any concerns, they are always happy to assist.
Henry Blake @ WoodBlocX
I would definitely buy again and recommend to my friends.
The service was excellent also bespoke design service was perfect for my needs.Staff were knowledgable and very helpful would have no problem in ordering again or recommending to any one
Andrew Bohan in Kilmarnock
Thank you so much! Amazing feedback!
Henry Blake @ WoodBlocX
Great piece of kit
Quality of wood, sustainable and grown in Scotland. Only suggestion is that shorter pegs should be included for the last layer as it’s a fiddle to cut them all.
Mary Thomson in Oban
Thank you for your lovely feedback and suggestions, we always welcome comments and will certainly look at your suggestion further!
Henry Blake @ WoodBlocX
delivered on time .very easy to put together. pond was operational two days after delivery our turtle is delighted
colin beasley in thealby
Fabulous! Thank you so much for your review
Henry Blake @ WoodBlocX
Very happy with the service.
The people I talked to were very helpful and I appreciate the (free) design service. My order arrived as arranged and I am very satisfied with the service.
Grant Glanville in Bristol
Excellent thank you
Henry Blake @ WoodBlocX
If only I had all the parts.......
Very easy to build even though I had some different parts contrary to the design plan recieved. Fortunately I was able to modify a part and spread the plates out to build the wall. As it is only a low wall I am content it will do the job. Aside from that it looks amazing.
we appreciate all feedback we are sorry to hear for the error, we would have rectified this by resending the correct parts happy to hear you found a solution our design team is always on hand for any questions.
Henry Blake @ WoodBlocX
First class product
THe Product itself is top quality and everything I had hoped for. I bought raised beds and they look lovely planted up. Everyone who has seen them has commented on them.
sheila vogeli
Wonderful to hear thank you for your feedback!
Henry Blake @ WoodBlocX
Nefunkční přijetí internetové objednávky.Musel jsem volat a objednávku zopakovat telefonicky.
Great product
Fab service and a great product easy to assemble just perfect
Ali MASTERS
Wonderful thank you
Henry Blake @ WoodBlocX
This product was very easy to order,delivery was prompt & installation really was
a piece of cake!
peter starr in surrey
Superb thank you for your feedback
Henry Blake @ WoodBlocX
Brilllant service / product
Brilllant service / product
Mr Peter King
Excellent thank you
Henry Blake @ WoodBlocX
Fantastic for unskilled novices
It does exactly what it says on the tin and is SO easy
Superb thank you
Henry Blake @ WoodBlocX
FAb
The blocx turned upon time and my husband found it easy to put together. Also when i emailed to return the pond liner they were very helpful
Susan Glover
Thank you for your feedback happy to resolve the issue for you!
Henry Blake @ WoodBlocX
Excellent!
Came when they said it would, went together as they said it would. What more can you ask for?
Steve Hobster
Wonderful thank you
Henry Blake @ WoodBlocX
Quick efficient service and delivery, with free design consultation
The system is modular and really easy to build - pretty much like following Lego instructions. In my view it's also fairly competitively priced compared to, say, buying railway sleepers. I also think it looks nicer.
The whole process was really quick - from first speaking to WoodBlocX to the materials arriving only took a week, including them providing me with a free bespoke design.
The actual WoodBlocX build only took about me a day, and the instructions were easy to follow. The materials are relatively light so easily doable for a not-terribly-fit 50-something woman. At every stage the service from WoodBlocX was brilliant, and when I emailed with a query during the build, I got a reply within minutes.
Thank you for the amazing review, we really appreciate your kind comments!
Henry Blake @ WoodBlocX
Wonderful efficient service. Friendly and professional staff. A really good buying experience.
Thank you so much for your lovely review!
Henry Blake @ WoodBlocX
Good, long-lasting and decorative
Delivered when they said, and, if it lasts as long as a previous purchase from them it'll still be doing its job in 25 years time. Good decorative product.
Richard Waller in South Wales
Great service and product
Excellent service, fast replies to queries.
Fantastic thank you for your feedback
Henry Blake @ WoodBlocX
Excellent Product, very easy to assemble. A small query was dealt with immediately.
Margaret Hayes in Basingstoke
Fantastic Thank you always on hand for any questions
Henry Blake @ WoodBlocX
All staff very knowledgeable about the products . My queries were also answered promptly . The design service is excellent and I would highly recommend it.
Thank you for such superb feedback really happy to hear that
Henry Blake @ WoodBlocX
Looks Great!!
Great product, arrived when expected, well packaged. Would recommend! Looks great in our new garden.
Wonderful thank you
Henry Blake @ WoodBlocX
Very helpful, made the whole process very easy. Great product, easy to build and looks great. I have further plans to use again
Graham Terry in Chelmsford
Great looking forward to your next order
Henry Blake @ WoodBlocX
Fantastic product
Absolutely fantastic product so easy to put together, did it on my own in 2 hours and a very good price. Have recommended your company to other people. Thank you
Karen Gilbert
Superb really happy to hear thank you so much for recommending us
Henry Blake @ WoodBlocX
Speedy delivery, very easy to construct, would highly recommend this product to everyone b
Colin Kirk-Patrick
Wonderful thank you for your feedback
Henry Blake @ WoodBlocX
Great product
Customer service was excellent. I called several times as I wasn’t sure how the wood blocx system worked but all was explained with clarity each time
Janet Ryan
Thank you for your feedback we are always on hand for any questions!
Henry Blake @ WoodBlocX
Impressive product
We used the design service. This was quick and efficient. Product arrived on schedule. The build will take time but so far has proved straightforward with impressive results. An excellent product.
Thank you we are always on hand for any questions
Henry Blake @ WoodBlocX
The service was excellent, I ordered a bespoke bench which was delivered in under a week. Great quality and easy to assemble.
Paul Jackson
Brilliant thank you
Henry Blake @ WoodBlocX
Excellent at resolving an issue
Thank you so happy we could resolve this for you
Henry Blake @ WoodBlocX
Brilliant service all the way through
superb
Henry Blake @ WoodBlocX
Great product, comprehensive design instructions, quick service and deliver
Great service, from the initial design, through to delivery, couldn't fault the level of service and details. Really pleased with the finished product.
Lucien McQueen in Waterlooville
Excellent thank you we really do appreciate all feedback to know that our customer are getting the best service possible
Henry Blake @ WoodBlocX
responded to queries with the product quickly, clear instruction and easy to instal
Excellent Thank you
Henry Blake @ WoodBlocX
Rewelacyjny produkt. Bardzo łatwy montaż. Szybka dostawa . Polecam
Produkt przerósł moje oczekiwania. Na pewno go polecę innym
Mariusz Walkowiak
Dziękuję Ci
Henry Blake @ WoodBlocX
Helpful and Fast
The raised beds look great and Woodblocx are so helpful. We ordered and got the delivery very quickly.
Brilliant thank you
Henry Blake @ WoodBlocX
couldn't have been easier. I must have 12 of these now - all different sizes for the kitchen garden. Ordering ease, arrived when they said they would. It is only roadside delivery so needed to make sure our contractors were there for the unloading.
Thank you for your repeat business it really appreciates all our customer's feedback.
Henry Blake @ WoodBlocX
Really good. Great instructions. We really enjoyed putting it together. Would highly recommend
Jennifer Hillier
Superb Thank you
Henry Blake @ WoodBlocX
Great service and helpful
Very helpful service and were able to amend the layout of my pond for me till It was perfect for me and they answered all my questions fast and with helpful responses.
Lloyd Smith
Thank you our design team is always happy to help.
Henry Blake @ WoodBlocX
Prompt and efficient service. No problems encountered
Thank you
Henry Blake @ WoodBlocX
Easy to order, product arrived on day stated and telephone enquiry quickly dealt with.
Elizabeth Patel in Camberley
Excellent! Thank you for your feedback
Henry Blake @ WoodBlocX
Will use every time
Fantastic product, great customer service.
James Blair
Superb we really do appreciate your feedback
Henry Blake @ WoodBlocX
Good product, have ordered a second one!
Good and efficient, quick delivery and excellent product.
Definitely was helpful using the down cutter.
Could do with less plastic bags for dials and cover for delivery.
Kevin Waterman
Thank you for your feedback all our plastic bags and pallet shrink wrap can be recycled at any plastic bags collections.
Henry Blake @ WoodBlocX
As I had ordered woodblocx some 10 years ago I expected as good a service and was not disappointed. The team had made a few good improvements and the accompanying sequence sheets of how to do it were clear and to the point. So thank everybody very much.
The estimated time for completion given. 2 days, was more than adequte as I managed it in 3 hours flat.
Peter Dreyer
Looks fantastic thank you for your feedback great to hear!
Henry Blake @ WoodBlocX
Quality of the product and the quick delivery was very good.
The assembly instructions were easy to follow, although the importance of cover to be used when hammering in the pegs, should be made more prevalent.
Very happy with end result
Nia Brocklehurst
Thank you for your feedback we certainly take every suggestion on board
Henry Blake @ WoodBlocX
Great
Great delivery, great product, easy instructions to follow.
Mark Phipps
Thank you
Henry Blake @ WoodBlocX
Excellent Product
Excellent product, clever design. We now have 2 strong attractive raised beds which were easy to assemble provided you're good with a hammer! Delivery driver was very helpful dropping the pallet where we wanted it.
Wonderful thank you
Henry Blake @ WoodBlocX
WoodblocX Retaining wall
WoodblocX looks really good in my garden, reasonably easy to make. We had the bespoke version to match our own measurements. Value for money. Delivery was very good too.
Sally Collingwood
brilliant Thank you for your feedback
Henry Blake @ WoodBlocX
Totally satisfied
Kit instructions very clear. Straightforward to assemble. Designed exactly as we wanted and all staff helpful.
Carol Pearman
Thank you for such wonderful Feedback!
Henry Blake @ WoodBlocX
Fantastic product
Easily assembled and looks great
Derek Robinson in Durham
Superb thank you
Henry Blake @ WoodBlocX
Highly recommended.
Excellent delivery time. Great product - have used before. Easy and fun to assemble. Highly recommended.
Wonderful!Thank you for your repeat business and recommendations
Henry Blake @ WoodBlocX
Great Product
Very helpful and friendly staff
Wonderful thank for your feedback
Henry Blake @ WoodBlocX
Good service, delivered on time
Instructions quite clear
May have needed a litttle more consultation for design to have accommodated the slope of garden
The only negative comment on product would be that the mitre cut on capping is open
Thank you for feedback I believe my colleague has been in contact to rectify this issue
Henry Blake @ WoodBlocX
Good product, good service
When I emailed a question concerning a potential purchase the response was quick and useful
Yvonne Durham
Thank you
Henry Blake @ WoodBlocX
Outstanding!
First class customer service, great communication and superior product
Excellent thank you
Henry Blake @ WoodBlocX
My custom design delivered within days of ordering. Looks just great!
Really good service: my custom spec was ready within hours. Delivery time was excellent. The only drawback was the fact I had to saw off over 70 plastic plugs before fitting the capping blocks. Could a shorter plastic plug be provided?
It looks good, is very robust. I would recommend this system.
Andrew Wright in Sheffield
Thank you for your feedback! we have looked into this but would mean stocking lots of various sizes of dowels which wouldn't be cost effective for our customers! hopefully one day
Henry Blake @ WoodBlocX
A very good company to deal with.
They answer their phone promptly and are very friendly and helpful. Cannot comment on the product. Have not had time to assemble the BlocX. There was a hitch with the delivery by the shipping company. WoodBlocx soon tackled that, keeping me in the picture. I was very pleased how they handled this situation and they refunded me the shipping cost.
Thank you for your understanding regarding delivery, we look forward to seeing your finish project!
Henry Blake @ WoodBlocX
Excellent!
Both Lachlan and Kayleigh at Woodblocx were extremely patient and helpful with my many questions and when I needed to amend my order. Excellent customer service.
CAROL MARSHALL
Excellent, we are so happy to hear. our team are always on hand for any questions
Henry Blake @ WoodBlocX
Excellent product - well designed
Love the kit - it really works.
Sam Duncan
Superb! Thank you for your feedback
Henry Blake @ WoodBlocX
Excellent product
Excellent produce, easy to order.
very good quality. Easy instructions to put together.
Very pleased with finished product.
Susan Ankers
Fantastic! so happy to hear Thank you
Henry Blake @ WoodBlocX
Ordering process was straightforward, quick delivery
it was easy to order. Bit of a hiccup with delivery but my fault for not being in!
Peter Marsden
Thank you for the feedback!
Henry Blake @ WoodBlocX
Easy to make up
From delivery to completition everything worked brilliantly
Jude in Wellington
Brillant Thank you for your feedback we really appreciate it!
Henry Blake @ WoodBlocX
Beautifully crafted planter
Speedy delivery with ample parts to enable a successful build.
Excellent Product
This is an excellent company to deal with. They were extremely helpful with creating a bespoke design for my garden retaining wall. It was delivered within the times as promised and came with easy to follow instructions.
The assembly of the wall was easier than I thought it would be and the final result is amazing. It's added a great feature to the garden and I cannot wait to complete the rest of the garden.
I would highly recommend their products to anyone!
Many thanks for an excellent service and product
Richard Collins
Thank you so much for the amazing review!
Henry Blake @ WoodBlocX
Good instructions and advice. Excellent product which was precision made.
JAMES DOWLING
Thank you!
Henry Blake @ WoodBlocX
Great service and a decent product but delivery by pallet a bit of a problem - one pallet was too heavy for driver to move.
Alan Gregory
Thank you for your review, sorry to hear you had issues with your delivery, all lorries should have a tail lift to move the pallet
Cannot fault this company - I was designing a garden pond which was a little complicated - Harry in their design team was excellent all through the process and despite numerous questions from me over the design period was only too pleased to help. Delivery was on time, exactly when it should have been and the build instructions are excellent. A great product backed up by enthusiastic staff who know their stuff!
John Aldridge in Grazeley
Thank you for the lovely feedback, so pleased to hear Harry from our design team was so helpful and the delivery and build went perfectly!
Henry Blake @ WoodBlocX
Absolutely love my pond super fast delivery and easy assemble will be ordering another very soon ??
Helen Mooney
Thank you so much!
Henry Blake @ WoodBlocX
your service its great . I did say I would buy again from you
LORRAINE HEPBURN
Thank you!
Henry Blake @ WoodBlocX
What a great product! Just the job!
Great service, delivered on time as promised, great product - would highly recommend.
Perfect, thank you so much!
Henry Blake @ WoodBlocX
Excellent alround service.
From planning to delivery everything was well managed.
Excellent!
Henry Blake @ WoodBlocX
lump hammer to the fore
excellent looks well in the garden, you do need the lump hammer to assemble the item
Roger Haynes
Thank you for your feedback, we do recommend using a lump hammer for the dowels
Henry Blake @ WoodBlocX
I HAVE BOUGHT TWO KITS FROM WOODBLOCX AND THEY ARE EASY TO PUT TOGETHER .THE DELIVERY IS VERY QUICK AND WOULD RECOMMEND THEM TO ANYBODY
D R BERRY
DAVID BERRY
Thank you so much for such a wonderful review!
Henry Blake @ WoodBlocX
Very friendly, helpful and prompt - including when I rang to ask for a few extra blocks. Delighted with the service.
J Travis in Hope Valley
Thank you so much
Henry Blake @ WoodBlocX
Great product, good service
Easy, clear website for ordering. Product delivered on time and in a tidy manner.
Excellent, thank you for the feedback!
Henry Blake @ WoodBlocX
very Good
David Savage
Thank you!
Henry Blake @ WoodBlocX
Efficient service
Carol Cunningham
Thank you
Henry Blake @ WoodBlocX
Very good product
Yes
John Mullaly
Thank you!
Henry Blake @ WoodBlocX
Good product delivery great and even I could build it !
Dave Savage
Fabulous! Thank you
Henry Blake @ WoodBlocX
Raised corner bed
Order went through quickly and efficiently
Nick Taylor
Second time of using this product and would not hesitate to use again.
Quick response to original design enquiry and the resulting order was dealt with efficiently. Delivery arrangements worked well and driver was pleasant and helpful.
Michael Box
Thank you so much for the excellent review!
Henry Blake @ WoodBlocX
Placed my order and as promised the kit was delivered within 5 days.
Only one capping piece that had not been cut with a 45 degree angle on on end which I did during the build. Other than that everything was excellent and went together quickly.
Richard Wykes in Nuneaton
Thank you for the lovely review. Sorry to hear about the issue with your capping, we would have been happy to send you a correct piece out if advised.
Henry Blake @ WoodBlocX
Very good delivery and so easy to assemble
Alison Donne
Thank you for the great feedback!
Henry Blake @ WoodBlocX
Goods were delivered as planned and every item was there
JOHN RARITY
Raising beds in a hot summer
I went back and forth with the design team to get an overall concept and then the details--very good service and quick responses. Once I was sure I had a bit of help, I went ahead with the order. Delivery was too fast (!) as it still took a few weeks on my side to get the garden cleared and ready. It is a lot of wood! Getting the beds level is a challenge--I bought new spirit levels, hammer and pick-axe. The assembly is straightforward and instructions are very clear. As you can see from the picture, we aren't done yet, but making progress on hot summer days. I'd never have attempted this on my own and didn't want to hire a bespoke landscaper at huge cost.
Thomas Downing
Thanks so much for your lovely review!
Henry Blake @ WoodBlocX
Excellent product, just right for the job
Excellent product, easy web site ordering and great delivery service
Andrew Holland
Excellent! Thank you
Henry Blake @ WoodBlocX
Spent a weekend with family and friends building a large double thickness pond. Genuinely went together easily and with a few bits spare.The pond liner came a week later and fit like a glove. Big heads up to Dan and Kate who were really helpful and knowledgeable on the phone
Thanks. Mr Rich Priestley
Richard Priestley in Derby
Thank you so much for such wonderful feedback for a family run business it really does mean a lot for such happy customers!
Henry Blake @ WoodBlocX
I am very pleased with the results, but, I found it much harder than I anticipated.
Chris Jones in Staffordshire
The customer service was excellent and delivery was on the planned date
David Beavan
Fantastic Thank you very much for the taking the time to leave feedback!
Henry Blake @ WoodBlocX
A simple easily constructed pond
The order was delivered on time- all items were correct and the instructions were clear and simple.
All staff were helpful and friendly and I was kept up to date with all aspects of the order prior to delivery.
Assembly was easy and the finished product is and looks good.
Superb! Thank you please send in any photos of your finish build we love to see them!
Henry Blake @ WoodBlocX
Gave advice on assembly during the extreme hot weather. Also stated they would replace any block that split.
Kerry Homer in Le65 2nu
Thank you it !
Henry Blake @ WoodBlocX
Our designer Calum was excellent - the plans were brilliant and he very happily made all the revision we needed. Currently mid build and all going well!
Excellent thank you I will pass on to Calum we would love to see some photos of the finished build!
Henry Blake @ WoodBlocX
Excellent.
Excellent product. Easy to assemble. Good instructions. Also the nice touch with the packet of sweets to aid construction ?. Just don't have the space for another one.
Helen Talbot in Bristol
Sweets always help! Thank you for taking the time to leave such lovely feedback.
Henry Blake @ WoodBlocX
Definitely Not AS Easy As Lego!
Bit disappointed overall
Dennis Yardley
Sorry that you didn't find your project as easy as anticipated we are always on hand for any questions and lots of handy tips on our website.
Henry Blake @ WoodBlocX
Super strong and exactly as described in the website plus easy to construct.
A1 From ordering to finished article
robert tillston in Yarm
Great addition to my garden
Good customer service on the phone. Prompt delivery. Good product, easy to assemble, looks great when finished.
Thank you for the great feedback!
Henry Blake @ WoodBlocX
Very Happy
Very impressed with quick turnaround of my order. Overall very happy
This is not something that will apply to everyone but I ordered 3 raised beds and they all came on one pallet. It is not a big job to work out which items belong with the individual beds but guidance would have been a great help.
Brian Peacock in North West UK
Thank you! We do include full instructions and a packing list for the beds with your order so you can work out exactly which items belong with each bed, I do apologise if you had trouble with these instructions.
Henry Blake @ WoodBlocX
Nine perfect beds.
As I now have 9 raised beds; all bought over the last few months, I think you can believe I am very happy !
Anna in West Sussex
Wow!! Thank you! We hope to hear from you again soon.
Henry Blake @ WoodBlocX
Couldn't be happier!
Website was informative, easy to use and navigate and the video tutorials showed me what to do, and importantly, what preparation and tools I would need.
Delivery was quick and exactly on-time which was refreshing!
Delighted with the product quality and the end result is exactly what I was hoping for, a centrepiece for our front (chamomile) lawn/garden.
So many neighbours have said how much they love the new pond.
Peter Turner in Thetford
Thank you for the wonderful feedback! Much appreciated!
Henry Blake @ WoodBlocX
Very good service - quick delivery and very good instructions. Our garden secateurs were better at cutting the pegs than the peg cutter we bough. Some sort of large set square might have been useful to get the corners at 90 degrees more accurately when initially setting the base up.
Thank you for the great feedback!
Henry Blake @ WoodBlocX
Great customer service
Very helpful on the phone answering our queries. Website very easy to use.
Thank you!
Henry Blake @ WoodBlocX
Excellent service
Absolutely brilliant service throughout ordering. Nothing was too much trouble including a number of adjustments to the original design.
Goods arrived on the expected day well packaged.
Simon in Manchester
Thank you so much for the lovely feedback!
Henry Blake @ WoodBlocX
Perfect
I found both the WoodblocX products and the customer support team excellent and shall certainly buy from them again,
Alan Slator
Thank you!
Henry Blake @ WoodBlocX
Would definitely recommend them. Polite and helpful.
Excellent kit, instructions could be a bit clearer
Excellent kit, easy to order, arrived in a timely fashion and fairly easy to construct.
Thank you!
Henry Blake @ WoodBlocX
Excellent
Great service and product easy to build helpful team very happy with the pond
Thank you for the excellent feedback and great photos!
Henry Blake @ WoodBlocX
Great product but admin controls lacking
I love the product and the design service is excellent. I found I had a couple of issues with the version control of my designs and as a result almost ordered the incorrect design. Also the plans that came with my order were for a previous design. This is my 3rd woodblocx order and on the last 2 I felt the number of dowel tubes were insufficient to complete the job safely and to the standard I would have liked. I was missing a piece from the order which was dispatched swiftly by the service team.
I do apologise for the error with your versions, we did ensure the correct design was sent to yourself and can only apologise you received the incorrect instructions. Once notified we did sort this for you as a matter of urgency. I do hope to hear from you again in the future.
Henry Blake @ WoodBlocX
Easy garden project
Great product great service great price, what more can I say? Oh yes; they sent some sweeties in the pack to encourage us!
Jullien Walkley in Manchester
Thanks for the lovely feedback!
Henry Blake @ WoodBlocX
1st class service
Really good product with really quick design and delivery service. A couple of pieces were sent in error but this was very efficiently dealt with by the customer service team. Couldn't ask for more.
Thanks for the excellent feedback!
Henry Blake @ WoodBlocX
I rarely leave reviews, but this is a truly brilliant idea and product!
I would absolutely recommend WoodBlocX to any and to all! My design was posted back, in full detail, within 48 hours and the flexibility on delivery was incredibly convenient. Already had a small WoodBlockX raised bed and we were so impressed we put plans in place to do the whole perimeter of the garden!
Thank you so much!
Henry Blake @ WoodBlocX
Arrived on time and neatly packed. Easy to assemble with simple instructions and looks great, all my friends and neighbours are impressed and a couple have noted your website. On the down side one of the .6 caps has split quite badly it had a hairline split when I fitted it but with the very hot weather recently it's separated the whole length
DENNIS PICKARD
Thank you for the feedback, unfortunately, we were not contacted about this issue prior to this feedback, now we are aware we have been in touch to resolve the matter with yourself.
Henry Blake @ WoodBlocX
Helpful, friendly and efficient
Very helpful and prompt discussions about what we needed to order.
When we were short of an item in the package, it was sent next day with no extra cost.
Stephen Beer
Thank you for the feedback!
Henry Blake @ WoodBlocX
Highly Recommend
Found the service really good, spoke to Kate and she was really helpful. Instructions were easy and simple to follow (even for an older lady like me!!)
Edith in Wootton Wawen
Thanks for the excellent feedback!
Henry Blake @ WoodBlocX
No drama !
Wonderful! easy to follow instructions and delivery arrived as scheduled! Thank you woodblocx
Thank you!
Henry Blake @ WoodBlocX
Decent product with a number of issues
The pieces look good but are not as simple to construct as they suggest in publicity. I had two items delivered at once and all the pieces were shipped as one which led to a lot of time sorting out which pieces belonged to which piece. The plans are not particularly instructive and there should be some sort of way of identifying each size and its usage easily.
Delivery was pretty painful with no way of ensuring the delivery arrived on time. I was offered a small refund by woodblocx for all the inconvenience but they never did refund it
Thank you for your feedback. As advised on placing your order we are unable to provide a timed delivery service which you had requested in your order comments, on your second order we provided a free AM delivery as a gesture of goodwill, however, the driver was delayed due to issues out of our control. We did provide a refund for the cost of delivery and I do apologise if you have not received this yet. We include a picking list and full instructions for each item as standard with each order, this was emailed to you and a copy sent with your delivery. This breaks down what is required for each bed individually and a step by step guide on how to build the beds, this is clearly labelled with bed sizes on the front page. Please do contact us if we can help any further and I do apologise again for the issues with your delivery.
Henry Blake @ WoodBlocX
Great to buy and construct if you know what you are doing.
Easy purchase and fast delivery but difficult to construct. Needed assistance completing. Finish at top - holes too small for dowels and one side too large so had to be sawed.
Isobel Scott
Thank you for your feedback. In our instructions, it does state that on the final layer the dowels need to be cut half way down to ensure the capping finish will sit properly on the blocx. I do apologise for any confusion here.
Henry Blake @ WoodBlocX
Pretty good service, nice product, would recommend
Michael Dixon
Thanks for the great feedback!
Henry Blake @ WoodBlocX
Excellent Service and Product!!
Customer service and design team were really good from start to finish.. quick responses and very helpful with all my queries! Delivery was excellent, on time and they even phoned an hour beforehand! The finished product lives up to all my expectations and looks fabulous in my garden.. Thanks WoodBlocX, we will be purchasing again!
Kevin in Hagley
Thank you!
Henry Blake @ WoodBlocX
Good product poor service.
The actual product was good. However I was asked what day I wanted it delivered and asked for Friday 8th June as my husband and I planned to put it together over the weekend. We waited in all day and tried to track the delivery but all it said was the item was at the delivery people and was waiting to be loaded. The item didn't arrive until Monday and the driver said that they hadn't received it until that day. I was very disappointed as we had wasted 3 days and had paid £40 for this delivery on the day that Woodblock has asked us to choose.
Gill Howard
I do apologise for the issue with your delivery, this was sent to our delivery couriers in plenty of time and was with your local courier on the Friday so I can only apologise this was not delivered as promised, unfortunately as we were not made aware of this issue we were unable to rectify it on the day, however we have provided a full refund for delivery and can only apologise for the delay. We have also passed our concerns on to the delivery company.
Henry Blake @ WoodBlocX
excellent and simple to construct
very pleased with your service, instructions very clear, just like Lego!, have recommended your system to my friends and I will probably buy again in the future am considering a small pond. Many thanks again.HJ.
Helen in aberystwyth
Thanks so much! Hope to hear from you again!
Henry Blake @ WoodBlocX
everything from start to finish very helpful would not hesitate to order again
Peter Willamson
Thank you for the lovely feedback!
Henry Blake @ WoodBlocX
Good product so far but difficult to erect on sandy soil, kept slipping. Needed to put a framework down and attach the first level to it. However the finished product looks good and the service from woodblock was excellent.
Christine Redit
Thank you for your feedback, we do recommend to build on a level surface to make the build easier. Sorry to hear you had trouble, I do hope you consider using WoodBlocX again in the future.
Henry Blake @ WoodBlocX
Great product but please be clearer.
The actual product is great. However, the online sales is a bit misleading / unclear. For example I bought a 'pond kit'. The price indicated says :
Small Pond Kit Raised Garden Pond
Small Pond Kit1.125 x 0.45 x 0.35m
Price: £149.20
However, what isn't clear is that to make it into a pond 'kit', you actually have to buy the pond liner separately as an extra. So essentially what you're buying is a raised bed kit, and then when you add the pond liner [as extra] it then becomes a 'pond kit'. Surely a pond 'kit' should include a pond liner?! :-)
Anyway, no biggie, the product is good, delivery was great etc, customer service was good, I just think they need to be clearer on the website.
Ian Dickinson
I do apologise for the confusion with the pond liner, a lot of our customers like to purchase the kits without the liners which is why they aren't automatically included currently. Glad you are enjoying our product! Please do let us know if we can help with anything else at all, we are always available and happy to help!
Henry Blake @ WoodBlocX
Fantastic product and people
Fantastic product great service nice people to deal , made the whole process a pleasure , would recommend to anyone ??we will use again thanks , Woodblocks
David Ward
Thank you so much for the excellent review!
Henry Blake @ WoodBlocX
Prompt delivery, good instructions, excellent result.
Thanks for the feedback!
Henry Blake @ WoodBlocX
10 out of 10
Excellent customer service. I telephoned before placing an order online and all my questions were answered very professionally. Great delivery service and the product is fantastic. Easy to put together and they look amazing. Will definitely order again.
Marie-Louise Dodds
Thank you so much! Excellent to hear!
Henry Blake @ WoodBlocX
good product, easy assembly instructions and straightforward delivery
Very efficient delivery. I enjoyed putting the raised beds together and they look good. Currently awaiting delivery of topsoil, compost and fertiliser to fill them !
I should also mention the instructions which were easy to follow.,
Mr M Pattman
prompt service, excellent delivery service.
good quality product. looks excellent assembled.
Would recommend to a friend.
Thank you for the excellent review!
Henry Blake @ WoodBlocX
The materials were delivered on time, clearly labelled with excellent instructions. I shall certainly be using them again.
Roger Brown
Thanks Roger! Great to hear :)
Henry Blake @ WoodBlocX
Great service. From design through to delivery.
Great service. From design through to delivery.
From completion of design to buying it was very speedy. Very good.
Tim Wright
Thanks for the great feedback!
Henry Blake @ WoodBlocX
Look great!
Woodblocx are so easy to build and look great!! I am now on my fourth raised bed!! One very happy bunny!!! :-)
Polly
Thank you so much!
Henry Blake @ WoodBlocX
I reccommend this product
Clear communication, quick delivery, quality product. Worth its money!
Brecht in Belgium
Thanks so much for the amazing review!
Henry Blake @ WoodBlocX
Top class website
The web site was easy to navigate and the information was excellent.
David Beavan
Thanks so much for your feedback!
Henry Blake @ WoodBlocX
A great product that I'd happily recommend to others.
Delivered on time - Complete with detailed and easy-to-follow instructions.
Mark Makepeace in Wimbledon, London.
Excellent, thank you for the feedback!
Henry Blake @ WoodBlocX
EXCELLENT DESIGN SERVICE.GOOD DELIVERY AND SHORTFALL SORTED OUT STRAIGHT AWAY
WILL BE BUYING MORE
Ian Lock in LICHFIELD
Great! Thank you for the excellent feedback.
Henry Blake @ WoodBlocX
Good Service
Ordering and pallet delivery excellent. Would have given five stars but one block was missing and replacement took three days to arrive.
Thank you for the feedback! Apologies for the delay with your replacement, this was sent out the same day on a 24hr however the delivery did get delayed when with the delivery courier.
Henry Blake @ WoodBlocX
Fab
Speedy response to my emails. Very happy.
Mike Glavin
Great, thanks so much for the feedback!
Henry Blake @ WoodBlocX
First Class Product and Service
Bespoke design quoted within the hour, ordered on the Monday, dispatched on the Thursday. Excellent
Brian Challenger in Brackley
Fabulous! Thank you for the feedback!
Henry Blake @ WoodBlocX
Great Product and super service
Easy to order and quick delivery of a great product
Thank you for the lovely feedback!
Henry Blake @ WoodBlocX
Helpful, thorough and prompt.
Really helpful in providing custom designs with options. Prompt delivery of the kit. Right components delivered and clear instructions for assembly. Good job
Thank you for the lovely feedback and photos!
Henry Blake @ WoodBlocX
The best raised beds on the market
very good
Thank you!
Henry Blake @ WoodBlocX
Good quality and efficient service but the price has increased a great deal since last year.
Thank you for the feedback, our prices increased slightly in January, this is due to the high increase in wood prices currently.
Henry Blake @ WoodBlocX
Excellent service from start to finish. Well done and thank you.
Keith Hopkinson
Brilliant thank you for such kind feedback !
Henry Blake @ WoodBlocX
Delivery was not on stated day, and was not the date on the delivered package.
I must apologise for the delivery issue, the company did contact yourself to advise of the issues and rescheduled with yourself for an AM the next day, unfortunately on rare occasions issues like like do arise, however, we do apologise again for any inconvenience this caused.
Henry Blake @ WoodBlocX
Perfect planters.
I think the design is first class. How to make a planter easy for the weak or stupid !Am over 70 and do not have the strength I once had. As I have them on patios, I have used ground liner (stapled up the insides) to allow water out, but, not the earth. Have 6 large planters now; with another 3 scheduled - money permitting !
Anna in West Sussex
Superb Thank you !
Henry Blake @ WoodBlocX
They gave the technical support needed to make a tricky project possible.
fantastic so happy we could help!
Henry Blake @ WoodBlocX
The process and service was excellent. The major problem was in the delivery; I had asked for a morning delivery due to my personal circumstances. After 12.30 hrs. I phoned the courier co. and was told they would be there in 40 mins. It was over an hour and a half later when they finally turned up. The problem with the delivery is making me look for alternatives for my garden.
Ken Palen
Thank you for your feedback. Unfortunately there were no delivery notes received with your order to request an AM which is why the delivery company were unaware of this, delivery is between the hours of 9-5. Please do contact us if you do look to purchase again so we can arrange an AM slot for you.
Henry Blake @ WoodBlocX
Fantastic service
Just purchased a 15 metre wide custom made retaining wall complete with staggered flower beds and integrated benches. The team were super helpful in creating the design and very patient during my many amendments. Partway through putting the wall up we had to make some amendments (due to unexpected objectives in the earth we dug out!) and the team re-done our design and couriered the additional parts we needed that day. The wall went up much quicker than expected (it really is like lego for adults!) and it looks amazing. Whilst not the cheapest product the service is great and definitely easier than trying to handle full sized railway sleepers.
Steve Roberts in Church Crookham
Thank you for the excellent feedback, much appreciated!
Henry Blake @ WoodBlocX
10/10 so helpful and easy to contact. Answered questions promptly & went out of their way to assist.
Jacqui Hutton
Thank you so much!
Henry Blake @ WoodBlocX
Excellent quality and timely delivery.
Charles Hay
Thank you for the excellent feedback!
Henry Blake @ WoodBlocX
Good product great service.
Great customer service from Kayleigh in responding to my questions. Good product which went together easily and looks great.
Ian Brittain in Horsham
Thank you so much Ian, I will pass this on!
Henry Blake @ WoodBlocX
I would certainly recomend WoodBlocx to my friends. Their service was excellent and I have already written to them about it. The quality of the fittings and the timber sections were much better than I had expected. Their planning and design team also were also most helpful and were the main reason that I purchased from this company.
Peter Mander
Peter Mander in Pewsey
Thank you so much for the amazing feedback, we really appreciate it!
Henry Blake @ WoodBlocX
First class, Excellent time on delivery.
Duncan Burnham
Perfect! Thank you.
Henry Blake @ WoodBlocX
Great service & product!!
Great design service, very helpful. Good information on delivery etc and all went OK. Not erected the wall yet but bits & pieces look good!
Mike in Cardiff
Great! Thanks for the feedback!
Henry Blake @ WoodBlocX
Very Impressive Service
I had loads of help with the raised beds that I eventually bought. Responses were quick and efficient. The beds were delivered quickly, and with good communication. I had a slight problem but that was dealt with quickly and the pieces I complained about were sent incredibly auickly and without fuss. I was impressed that I would recommend to friends and family and I will be buying more in a few weeks’ time.
PH in London
Great to hear! Thank you for the review.
Henry Blake @ WoodBlocX
What a great product
Absolutely Superb! Staff were great from start to finish
Thanks so much for the wonderful review!
Henry Blake @ WoodBlocX
Everything was super easy from start to finish - spec of the made to measure bed, ease of use of the website, accuracy of delivery info and timings, instructions for assembly. First rate service.
Andrew Maxey
Thank you for your feedback!
Henry Blake @ WoodBlocX
Good Product, ideal for many sites. Efficient process. Shame item missing.
Positives
Ordering was easy, plenty of options to custom fit your required space.
Delivery was good and on date agreed.
Instructions are colour coded for block sizes and installation is easy as long as you ensure the ground is level.
Negative
Only reason for 4 stars is that i never received the Dowel Cutter but charged for. Did not need it because quick and easy with a saw for shortening the dowels for the capping layer.
Thank you for your feedback. In regards to your missing item we have offered to send or refund this item for you and again we do apologise for this rare picking error.
Henry Blake @ WoodBlocX
Excellent again!
Excellent service and products. We had a large stepped L shaped bed designed to fit our needs perfectly. This is the second time we have purchased as we already have a raised pond so knew the quality was excellent. Easy to build as well
Excellent! Great to hear your bespoke design worked perfectly for you.
Henry Blake @ WoodBlocX
Arrived on time. Very Good Product, excellent instructions
Philip Welch
Great! Thanks so much for the feedback.
Henry Blake @ WoodBlocX
Easy and fun to use
I really enjoyed using woodblocX. The instructions were clear and the construction method was like Lego for grown-ups. I now have a fully functioning pond which looks great
Mark Fielding
That's great! Thank you so much for the feedback! Enjoy your pond.
Henry Blake @ WoodBlocX
I would recommend and buy from them again
Excellent! Thank you!
Henry Blake @ WoodBlocX
Simplicity and quality
The quality, simplicity and instructions made this a pleasure to build. So so pleased with the end result.
Graham Naylor in Inverurie
That is great to hear! Thank you so much for your review!
Henry Blake @ WoodBlocX
Great service, great product
On line ordering service very easy to use. Delivery service excellent. Good value, excellent product
Thank you for the great feedback!
Henry Blake @ WoodBlocX
Easy to assemble
Delivered on time, easy to assemble. I have purchased several raised beds and would recommend WoodBlocXs to anyone.
David Young
Glad to hear you are a returning customer! Thank you for the excellent review!
Henry Blake @ WoodBlocX
Extremely good would recommend without hesitation
Janet Valentine in Livingston
Thank you so much for the wonderful feedback!
Henry Blake @ WoodBlocX
Excellent service from order to delivery. Very pleased with the pond, we are very impressed. Thank you.
Linda Evans
Lovely! Enjoy your new pond!
Henry Blake @ WoodBlocX
very good product
my builder found your product and it only took him a couple of hrs to complete the project he found all the instructions easy to follow and it looks great . iI would recommend your product to anyone.
Great to hear! Thank you for the excellent review and recommendations!
Henry Blake @ WoodBlocX
Very polite & helpful
John Chambers
Thank you for the lovely feedback!
Henry Blake @ WoodBlocX
Speedy and helpful delivery
chris Teesdale
My order was supposed to be delivered on 9th May, and it didn’t. I rand on Fri11th May at approx 0930hrs only to be told you didn’t know what had happened to my purchase. You rang me back about 2 hrs later to say the raised bed would be delivered that afternoon, and it did arrive. I still don’t know what happened in the first place. I wasn’t impressed, especially when I spent approx £333.
Sarah Cameron in Kentallen
I am sorry to hear about the issues with your delivery, once your pallet gets to our delivery partners it is then their responsibility to deliver on the date we request. Unfortunately on this occasion our delivery company did not contact yourself as usual to advise of any delays. Once we spoke with yourself we immediately spoke to our couriers and rectified the issue. We do apologise for this issue and hope to hear off you again in the future so we can provide our usual exceptional service.
Henry Blake @ WoodBlocX
Good product.
No problems! Yes.
Great! Thank you for the feedback!
Henry Blake @ WoodBlocX
Brilliant product.
Their website easy to use and their staff on hand to give advice. Ordering was simple and the product arrived quickly. Brilliant product.
Simon Somerville
Great feedback - thank you!
Henry Blake @ WoodBlocX
E xcellent product!
Thank you for the excellent feedback!
Henry Blake @ WoodBlocX
Positive
Effkicient delivered when said and very helpful.
Thanks for the great feedback!
Henry Blake @ WoodBlocX
Excellent, high quality raised bed system
Delivered as a pallet load on the arranged day = should have been in a 7.5ton swb truck but arrived in vehicle too big to deliver within the premises. Cooperative delivery driver managed to skid pallet loader down a gravel drive
Tool kit promised was missing from delivery.
T.. H... in Norfolk
Thanks for the feedback, apologies for your issue with the delivery, the request for a smaller vehicle was passed to our couriers. Apologies for the missing item, we could have sent this to you via 24hr mail if requested.
Henry Blake @ WoodBlocX
Excellent service + delivery product easy to assemble following step by step instructions would definitely recommend + buy again
Superb thank you !
Henry Blake @ WoodBlocX
Great service and fantastc product
Excellent service again from WooBlocx - I ordered an additional raised bed and it looks great and was easy to assemble.
I was unfortunately missing a part of the capping but a quick phonecall to WoodBlocx sorted the issue and one was dispatched next day delivery. I think the measure of a company is not how things go when all is good, but how quickly they resolve an issue, and with the missing capping, WoodBlocx resolved it efficiently, quickly and with no fuss. I would not hesitate to use them again. Thanks again!
Douglas Barton
Thank you for the understanding and happy that the issue was rectified efficiently this is something we are trying eradicate the chances of missing items.
Henry Blake @ WoodBlocX
Very Good
GW Farquharson
Thank you !
Henry Blake @ WoodBlocX
Could ask for no more!!
First class service from start to finish. Very helpful with design and also responded in a timely and efficient manner to any queries I had. Top notch product that is easy to erect and finished article looks great. Hopefully it lasts and looks good for a number of years as per the guarantees. Would definitely recommend and although not cheap in this day and age you only get what you pay for!!
Richard Oakes
Thank you so much for such fantastic feedback and that you enjoyed the woodblocx service from all aspects !
Henry Blake @ WoodBlocX
Easy to put together and looks good when finished
The email interaction was very good. Delivery was prompt as well
excellent thank you for your kind feedback !
Henry Blake @ WoodBlocX
Lego for adult but bit fiddly
Service was good. Always helpful when contacted with questions. Always easily answered
Thank you we are alway on hand for any questions !
Henry Blake @ WoodBlocX
Delighted customer
The order arrived as planned. There were detailed instructions that aided the build and it looks lovely. I would definitely buy again and recommend.
Excellent Thank you !
Henry Blake @ WoodBlocX
Delivered on time and left where I wanted it
Mr Stewart in Welwyn Garden City
Superb thank you
Henry Blake @ WoodBlocX
Quality & service, great, thanks
Very efficient, great quality, way to assemble, very pleased!
Thanks for the feedback! Great to hear!
Henry Blake @ WoodBlocX
Delivery service not to be recommended
The delivery service was abominable.
The 2 men refused to drive the lorry up the drive and left the pallet outside the front gate. As a woman I was left to lift and move the wooden blocks up the 1/2 mile drive. It was only a small lorry, however the driver did not speak English very well, and the drivers mate spoke most of the time, and they seemed to have already decided that they would be obstructive before they came through the gate!!
Would recommend changing the delivery company to improve the reputation of WoodBlocX
Susan Smith in Seaboard villages
Easy to deal with, excellent customer service and advice, quick delivery and superb product.
Thank you for the great review of our service!
Henry Blake @ WoodBlocX
Excellent and easy to assemble products
I have ordered a number of woodblox systems and have found the service and instruction easy to follow on all projects. Also a good timely delivery service was experienced on all my orders
Mark Pullinger
Thanks for the feedback, we really appreciate it! Glad to hear you are repeat customer with us.
Henry Blake @ WoodBlocX
Great Simple system
Second time I have bought from WoodBlocX, everything went well.
Delivery one time, easy to fit together with simple instructions and looks good.
David Chilton
Wonderful thank you for your second order !
Henry Blake @ WoodBlocX
Perfect product - very well designed.
Service is perfect. Quite a few blocks were missed from the shipment - no problem, with me a few days later. Bought 3 large planters; so it was quite a large pallet.
Anna in West Sussex
Thank you sorry again for the error we aim to resolve it quickly !
Henry Blake @ WoodBlocX
Fast and efficient. Bought 3 raised beds - all went together very quickly and easily. Would use again.
Brilliant Thank you !
Henry Blake @ WoodBlocX
Very proud of WoodBlocx walling
I have used WoodBlocx for two garden projects now and have been very pleased with the product and finished look. I have unreservedly recommended WoodBlocx to friends and family who have similar projects in mind.
Stephen Nickolls in Nottingham
Looks fantastic !Thank you
Henry Blake @ WoodBlocX
Excellent product.
Arrived very quickly. First planter was a learning curve. Instructions were brilliant.
Second planter - easy.
I think this product has been extremely well designed and then wood blocks cut with precision.
Anna in West Sussex
Superb Thank you for such wonderful feedback !
Henry Blake @ WoodBlocX
Grand. Midlands
Everything was well done from start to finish.
I have already recommended WoodBlocX
Geoff Baker
Thank you and thank you for recommending us !
Henry Blake @ WoodBlocX
Just what your garden needs
This is a brilliant product and was swiftly dispatched. Hayleigh and woodblocx team answered all questions quickly and as a diy idiot if I can put it together them anyone can.
Many thanks
David Hallam
Thanks so much for the excellent feedback!
Henry Blake @ WoodBlocX
An easy Sunday afternoon project.
Delivered on time. Blocks assembled with ease and the help of our 5yr old grand-daughter with a rubber mallet. She said "It's just like giant Lego". It's sitting there looking good, ready for the strawberry plants to be set out.
Thank you for the great feedback! Glad to hear how pleased you are with your kit!
Henry Blake @ WoodBlocX
Responsive and helpful. Great product
Responsive and helpful. Great product
Matthew Bateson
Thank you
Henry Blake @ WoodBlocX
Very easy to assemble
Very easy to assemble and very good materials used, plenty of cover with spares. Lovely Company to work with as in they were very helpful. I love the end result.
thank you for such wonderful feedback!
Henry Blake @ WoodBlocX
I would definitely recommend them and would buy from them again.
Alan Pursell
superb we look forward to designing your next project !
Henry Blake @ WoodBlocX
Family have had them for 12 years - still good looking !!
I DEFINITELY would buy them again, they are being built into the raised border design as I type this (at this very moment) & NO PROBLEMS as yet !!
Roger Barclay-Edwards in Cheltenham
Thanks for the great feedback! We are pleased to hear everything has gone smoothly for you!
Henry Blake @ WoodBlocX
So far so good!
Haven't unpacked my kit, yet, so can only judge on my experience so far. Service was let down by the delivery - was due 29 March but I was phoned at 4pm to say the depot had not received the order so could they deliver today, 30th. Pallet has now arrived but rain has halted unpacking!
I must apologise for the experience with your delivery, I have passed your comments on to our delivery partner and we will be looking into this. I hope the build is quick and easy for you!
Henry Blake @ WoodBlocX
Delivered on time and easy construction
I purchased a border and I’m impressed with the ease of construction and instructions provided. Delivered on the date advised by a very efficient and courteous palletways team. Will now look to replacing some of my older tired beds with Woodblocx.
Paul Wyre
Very good as usual
Michael Lang
Very quick response to web chat questions and very fast delivery - high quality product well designed.
Neil Godfrey in Watford
Excellent service, quick delivery, good quality product. I would recommend and will not hesitate to order again
Superb Thank you we strive for the best woodblocx experience!
Henry Blake @ WoodBlocX
Woodblocx is a great product for building structures in the garden. Very helpful design service and good delivery. Tolerance on the manufacture of the wood could be better in places (I realise wood is a natural material), as it’s clear that some of the holes were slightly misaligned and not completely drilled. Instructions are good, but could be clearer with respect the angle brackets installation, ignore the instructions at your peril! Also a top tip if you have angled sides instead of all square is to start on that side first.
the service was very good from sending the drawing to getting the good only took 4days.However I did have slight trouble with the end caps ,Thay were all 5mm to long .frome the end of the first cap to the hole for the peg was out. but overall very happy and would recommend .
Owen Phippen in Hampshire
Thank you for your feedback. I must apologise for the issue with your capping, our customer service team are always available and happy to help with any issues.
Henry Blake @ WoodBlocX
Lego for big kids!
Excellent service from start to finish with my custom raised pond design, assembled in 6 hours and about 10 hours work overall. Easy step by step assembly with minimal tools and skills, detailed layer by layer instructions make it an absolute doddle. Happy to recommend.
Andrew Down in Grateley
Love the finished pond! Thank you for the great feedback, we really appreciate your kind comments!
Henry Blake @ WoodBlocX
Prompt response and delivery
I called them to have an old quotation for raised beds revised and they emailed the updated quotation within 2 hours. I placed the order online the same day and a pallet with all material neatly packaged was received 3 days later.
Thanks so much for your feedback! Great to hear how quick our service was! Hope to see some photos of the finished job!
Henry Blake @ WoodBlocX
Absolutely amazing - Thrilled to bit's.
Arrived on time - good instructions - a pleasure to construct.
Would definitely recommend to friends.
Mr Ramsden
Thank you for the lovely feedback and the photos! The bed looks great!
Henry Blake @ WoodBlocX
Not cheap but great product and service.
Quick service, delivered as promised, quality product. A bit pricey and the wood colour more dull than the photos online suggest. That said, good instructions and easy to erect. Would by from then again.
Eric Richardson
Hi Eric, Thank you for feedback. The wood colour will brighten up over the next few weeks, as our wood is all pressure treated with a water based preservative this leaves a slight green colour but this will fade as the elements are exposed to the wood! Glad the design was quick and easy to build for you.
Henry Blake @ WoodBlocX
This is a very clever system.
The raised bed was quick to put together with very good instructions. (The bag of gummy bears supplied as motivation was much appreciated!)
Really sturdy when constructex and a good alternative to using sleepers. Highly recommend.
Thank you for your lovely feedback! Pleased to hear the build was quick and easy and the instructions were of help! We would love to see photos of the finished design!
Henry Blake @ WoodBlocX
Service was prompt and efficient.
Thank you for the excellent review, I will let our customer services team know!
Henry Blake @ WoodBlocX
the service and delivery were first class the only fault was that many of the blocks that you were supposed to tap on just fell on as the holes where slightly oversize but went together well and look great
malcolm taylor in cramlington
Thank you for feedback, it is really appreciated! Glad to hear you are happy with your finished design.
Henry Blake @ WoodBlocX
Really good I had a problem at my end with delivery but apart from a small hiccup you sorted it.
Nigel Richards
Thank you for the feedback Nigel, I must apologise again for the delivery issue and I'm glad this was resolved quickly for you.
Henry Blake @ WoodBlocX
Three raised beds
Good customer service, did the order over the phone with no problem, delivered on time. Easy instructions, all the part were there. Very sturdy.I would recommend & buy again.
Mark Greenhill in Whetstone
Thanks so much for the excellent feedback! Glad to hear the build went well and our customer service was spot on for you! Please do send us some photos of your finished design.
Henry Blake @ WoodBlocX
Excellent Products.
The first order in February was excellent on all fronts. The quality of the product on the order delivered on 15/03/18 was again excellent and was only marred by the delivery agent not fulfilling their commitment.
I contacted the office and was given a full refund of my delivery cost. I did not expect this and was only alerting BlocX to the lack of correct service by your delivery agent. I'm sure this will be addressed immediately and I would not hesitate in ordering again or recommending the products to others.
Sally Wales in Somerset
Thank you for the excellent review! I must apologise again for the issues with our delivery partners, we have passed on your comments and these are being looked in to as a matter of urgency. I am pleased to hear the assembly was quick and simple and your finished beds are just what you were looking for!
Henry Blake @ WoodBlocX
Terraced raised beds with steps to patio and with pond and seat.
I was disappointed with the person I ended up looking after me. I had requests that did not get taken into account to begin with. It became frustrating when the designer did not look at the photos or the measurements given. The problems that became apparent did get resolved but the build took SO much longer than it should. I am pleased with it although it is not quite as good as it could have been.
Caroline Sambell in Dorchester
Hi Caroline, I will pass your comments on to our design team and customer service team, as a company we always strive to meet our customers every need and I must apologise that in this case our service was not up to our normal high standard. I am glad to hear the problems were resolved and you are happy with the end result, however, I am sorry for any delay you experienced during the build. We hope to hear from you again so that we get a chance to show our usual high standards of service and product.
Henry Blake @ WoodBlocX
Excellent product easy to build
Richard Quinlan
Thanks for the great feedback!
Henry Blake @ WoodBlocX
brilliant, efficient service right throgh from ordering to delivery
Thank you for the feedback, we really appreciate it and are happy to hear the service was brilliant!
Henry Blake @ WoodBlocX
Excellent product.
The garden was simple to build, it actually took me 2 hours start to finish.
The instructions were simple to understand, yet comprehensive.
The whole concept of the woodblocx system is brilliant.
You'll probably gather that I really liked the garden.
And before you ask. Yes, I would recommend the products.
Alan Shelley in Leigh -On-Sea, Essex.
Thank you for your excellent feedback, lovely to hear how happy you are with the finished result and how quick and easy the build was!
Henry Blake @ WoodBlocX
I was happy to place this second order.
A great build system to produce an attractive long lasting raised bed. I was happy to buy these two raised beds after using Woodblox design service two years ago for previous project.
Frank Cogswell in Kent
Efficient and prompt service. Excellent and friendly delivery. Fantastic products. The raised beds look good and were as easy to build as explained in the promotional material. They have been greatly admired. I would thoroughly recommend these products to others.
Brian White in Dumfries
Excellent to hear how easy the build was and how happy you are! Thank you so much for the feedback.
Henry Blake @ WoodBlocX
Delay due to adverse weather was well communicated and a new date agreed.
Delivery was early in the delivery window and the man placed it where I wanted.
Totally happy
Peter Hobbs in Upminster
Thank you for your feedback! We will pass your kind comments along to our customer services team and our delivery partners!
Henry Blake @ WoodBlocX
A quality product and a quality service.
Always efficient with responses and helpful with ideas and receptive when asking for changes to designs etc. All good would highly recommend. A quality product and a quality service.
Richard Oakes
Thank you for the excellent feedback, glad to hear you are happy with the product and our service!
Henry Blake @ WoodBlocX
Great
Great friendly and helpful swrvice. Nice quality product. Really was straightforward and quite quick to put together.
Kevin Cowie
Thank you for the great feedback, we really appreciate it! Glad to hear how simple and quick the build was.
Henry Blake @ WoodBlocX
Great customer service, and a great product - thank you.
The guys at WoodBlocx were really helpful in the planning stages for my retaining wall, and with answering questions etc (including when I rang up on the morning I was building the wall, completely baffled by how to work the pipe cutters!). The blocks were delivered on time - everything was made as easy as possible and I'm very pleased with the end result.
Thanks so much for your excellent review! We are always happy to help our customers and its lovely to hear you are pleased with the finished result.. Please do send us some photos!
Henry Blake @ WoodBlocX
Brilliant!
Very good service, helpful and prompt. Really pleased with my WoodBlocX raised bed!
Pleased to hear you are happy with our product! Thank you for the great Feedback!
Henry Blake @ WoodBlocX
Raised beds.
Superb service. Really easy website. Good clear instructions for construction and very easy to put together. Great quality. Need to make room in the garden for the pond kit.
sarah brown in Netheravon
Thanks so much for the wonderful feedback, happy to hear how simple the build was for you!
Henry Blake @ WoodBlocX
Excellent products and brilliant customer service
Jim Newbould
Thank you for the feedback! Glad you are happy with our product!
Henry Blake @ WoodBlocX
highly recommended
Excellent customer service
very helpful and go beyond what they need to do to help
Jim Newbould
Excellent product backed up by good customer service
Excellent products we have bought several types from raised beds to edgings and garden bench with built in planters
cannot speak highly enough of them
also a fantastic company to deal with extremely helpful
Jim Newbould
Simple,easy and quick that look professional.
From start to finish the project went smooth. From my design to the returned plan from WoodBlocx's was perfect.
Thank you for the kind feedback and the photo, we love to see the finished result!
Henry Blake @ WoodBlocX
Perfect all the way
Delivery on time and friendly staff nothing too much trouble for them.
Thank you so much for the feedback, glad we were able to help you with your design!
Henry Blake @ WoodBlocX
An amazing product which speaks quality
Excellent from initial order with the clear web site to delivery and building the planter. All instructions were very clear and easy to follow. The product is outstanding and I am very pleased with the final result
Adrienne Robinson in Kingsbridge
Thank you so much for your excellent feedback!
Henry Blake @ WoodBlocX
Excellent
Great communication and very prompt delivery
Great to hear! Thank you for the kind feedback!
Henry Blake @ WoodBlocX
Great customer service, rapid delivery. Love it!
Christine Dale in Nottingham
Thank you for the lovely feedback, pleased to hear!
Henry Blake @ WoodBlocX
Excellent quality
3rd purchase quality beds and plant pots will be using again.
Cheers
Chris Walker
Thanks for the great feedback - Hope to hear from you again soon!
Henry Blake @ WoodBlocX
Excellent!
Excellent service and quick delivery. Very happy with my raised bed, would highly recommend this company!
Thanks for the excellent feedback, we really appreciate it! Glad you are pleased with your order.
Henry Blake @ WoodBlocX
Fast delivery and amazing product! Easy to order and understand what you need.
Brilliant. Thank you for your feedback - makes a huge difference to us!
Henry Blake @ WoodBlocX
About the only good thing was the delivery. Calling a wooden frame that was no different from the raised frame planting beds a pond was a joke and had I known this I would not have wasted my time and money. A wooden frame is no more a pond then an egg is a chicken.
PETER SHAW
I'm incredibly sorry you were not happy with the pond we supplied. The product we produce is only the pond shell and does not include filters, pumps or other pond accessories. We do provide pond liners which can be purchased separately or if you buy one of our pre-designed small pond kits they come as standard. It was in no way our intention to mislead you in anyway. We would have been very happy to arrange for the WoodBlocX to be collected and offered you a full refund. We always want to make our customers happy so if you had contacted us directly we would have rectified the issue immediately.
Henry Blake @ WoodBlocX
Yes, I would buy again,Very good service.
Thank you, we are very proud of our customer service!
Henry Blake @ WoodBlocX
Very, very happy!
First class website and ordering system. Accurate delivery date. Extremely well packaged. First class instructions. A high quality product.
Tip: When levelling and laying out lowest level use a block with no dowels (tapping is easier and more accurate). Once levelled and happy replace it with a block with the correct dowels fitted.
Christopher Martyn
Fantastic! Thank you we have worked hard to make the whole process as simple and efficient as possible your feedback is very important to us!
Henry Blake @ WoodBlocX
Well done whole experience in buying your product first class
good customer focused interaction
Janet Reid
Fantastic Thank you!
Henry Blake @ WoodBlocX
No BS and it just works.
Everything was efficient and friendly. I would recommend them and buy from them again.
Superb, Thank you!
Henry Blake @ WoodBlocX
Perfect for easy assembly and do the job they are designed to do.
Very pleased with response I received for my requirements. My raised beds are perfect for the job and were easy to assemble.
David Amphlett in Birmingham
exelent product easy to assemble
The raised Bed I purchased is exactly what I wanted, easy to assemble, ( once I realised the holes for the pegs are counter sunk ), It is important to have a level base, I used sand well compacted, I am 70yrs and found it very easy to handle, the wood is quite dense so don`t drop them on your toes, the Bed looks good and I hope it will last for years, delivery was prompt and the driver very helpful, thank you.
MR. GOULDER
Excellent ! yes, we always advise taking the extra time to get a level base.
Henry Blake @ WoodBlocX
New Easy Garden!
Re-designed my garden and WoodBlocX made the whole process easier, from design, production, delivery and assembling.
Would recommend to friends and the neighbours are impressed too!
Fantastic thank you
Henry Blake @ WoodBlocX
Brilliant!
Such a brilliant product. Easy to sort out delivery to suit, really nice delivery man and then building the flower beds was actually really good fun. If I had more garden, I'd definitely buy more.....
Superb! we really do appreciate your feedback!
Henry Blake @ WoodBlocX
Good but needs better customer liason.
There service overall was good but communication between fitters Urban Planters and customer was poor.
Keith Grimshaw
I am very sorry to hear about the service you experience from the installers, we really do appreciate your feedback as it helps us to resolve and overcome these issues.
Henry Blake @ WoodBlocX
The ordering was very easy. The pallet arrived on time. The pond was very easy to assemble and is lovely!
JAN COWL in Gloucester
Wonderful so happy to hear you have enjoyed the woodblocx experience
Henry Blake @ WoodBlocX
Fantastic!
Fantastic service from start to finish. Nothing was ever too much trouble from anyone in the team and delivery was prompt and on time. The product is as described: high quality, easy to construct and looks fantastic.
I cannot recommend their services and product highly enough.
Natasha Antunes in Northampton
Looks fantastic Thank you for your excellent feedback, our team are always on hand,
Henry Blake @ WoodBlocX
It was easy to order on-line and the delivery was on the day specified with a 1/2 hr warning of the delivery. The kit was complete and easy to construct.
Mike Orchard
Fantastic thank you
Henry Blake @ WoodBlocX
Still looking good!
The vegetable beds are still looking good two years on. Delivery was good, but it took us a while to work out the instructions and to get started. You do need at least two people to put things together.
superb ! we have made huge changes to our instruction packs since your order
Henry Blake @ WoodBlocX
Excellent design service. Instructions easy to follow. Putting the product together is a bit like Lego for adults. Corner joints on the capping were accurate and tight but some of the middle joints have gaps which are a little unsightly.
David Downton in Porthcawl
Thank you for your feedback sorry to hear about the joints we can send out replacements, I have sent you an email regarding this
Henry Blake @ WoodBlocX
Lego for grownups
Excellent product, easy to use, with well-designed instructions.
Steve Woodward
Fantastic to hear you love our product as much as we do!
Henry Blake @ WoodBlocX
Exactly as stated
The product was exactly as described, part of order missing but immediately replaced. So impressed I have ordered more
Ieuan Jones in Neath
Great stuff! Thanks for your feedback, it makes a massive difference to us. We try our best to make the process as simple and quick as possible - glad we could help
Henry Blake @ WoodBlocX
Great service
Design was exactly what I wanted and sent through very quickly. Ordering procedure was simple and efficient with fast delivery which arrived well packaged and as promised. Great idea to supply plans for construction.
Ian Moss
Excellent company to deal with!
Really impressed with the website, ease of ordering and customer service. The order was complete and delivered on time, the items are very good quality and I am confident that if I have any further questions the staff at WoodBlocx's will help.
Karen Willey in Skelmorlie, North Ayrshire
We're so pleased you are happy with the product and our service. Nothing makes us happier than a satisfied customer.
Henry Blake @ WoodBlocX
Well pleased
Quick delivery of a well made kit of parts. Detailed instructions made assembly into a sturdy and nice raised bed and kerb simple. Pleasant and quick response from customer services to email query about my order appreciated.
Mike Rixon
We're so pleased you like our product and design service
Henry Blake @ WoodBlocX
OK, could be better
Delivered material didnt match order... insufficient 3's lots of 5's
Hence couldnt make up designs as provided, so adapted what I had
Needed more metal stakes to be stable
Some of the long blocks has edge damage... just reversed these
Steps need finish to wood blocks ( not provided)
Thank you for your feedback. We're sorry to hear that we didn't meet your expectations with this purchase. We do endeavour to provide the best service possible for all of our customers. I can only apologise that you were sent the incorrect amount of components we would have quickly organised replacements to you. We hope to hear from you again so that we get a chance to show our usual high standards of service and product.
Henry Blake @ WoodBlocX
Excellent product
Although I only needed a small corner to hold back a border so that I could site a pressure filter for my pond the result is solid and excellent. Thank you WoodBlocX excellent product.
Paul Williams
We're so pleased you are happy with your WoodBlocX product and our service no job is too small
Henry Blake @ WoodBlocX
After sales assistance was helpful and cost-effective
They proactively dealt with my needs. Excellent sales staff, working well with bespoke design team. Finally, when I saw an opportunity to use a few leftover pieces for a small add-on project, the sales staff helped me order only what was needed, saving money and time. Good show!
Thank you for your feedback.We're so pleased you are happy with your WoodBlocX product and our service.
Henry Blake @ WoodBlocX
Excellent help and service.
Process was simple and easy to use. Delivery was on schedule and exactly as planned.
The Blocx construction was very easy (just like Lego) even my 13 year old grand-daught got in evolved and enjoyed assembling it.
Excellent.
Rob Allan in Cannock, Staffordshire.
Fantastic we are so happy to hear the family got involved with the build
Henry Blake @ WoodBlocX
King of the raised beds!
Excellent service. I had a raised bed made to measure. The first design needed amending and the new one was received within hours. Delivery was quick. All in all a very pleasant experience.
Quita Litherland
Our free design service lets you create anything you can imagine.
Henry Blake @ WoodBlocX
Will buy agaon
Delivery was as promised, brilliant product
Phil Ellaway in Gloucester
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.Delivery is on a date of your choice (selected at checkout) between 9am and 5pm Mon - Fri (except Bank Holidays). Saturday delivery is available at extra cost of £50, select this at the checkout if it’s required. When we despatch your order we will send you full tracking details for your pallet so that you can contact the delivery company and find the location of your BlocX.
Henry Blake @ WoodBlocX
This is my 3rd and last addition of WoodBlocX to my garden. I have now created a small garden of raised beds, a mixture of stone walls and woodbloc. Judging from the current late summer growth, the raised beds have effectively resolved the problem of poor drainage and heavy clay.
james sempill in Lasswade, Midlothian
Fantastic we would love to see our customers finished gardens
Henry Blake @ WoodBlocX
What an amazing product so easy and transformational
Brilliant product and great helpful service thank you
Sarah Hannay
Superb we are so pleased you are happy with your WoodBlocX and customer service too, thank you.
Henry Blake @ WoodBlocX
Service with bespoke design was prompt and good.
Andrew Rose
We're so pleased you like our product and design service.
Henry Blake @ WoodBlocX
Excellent product and service.
We're so pleased you are happy with your WoodBlocX product and our service.
Henry Blake @ WoodBlocX
Good product and would recommend.
The be-spoke design service worked well, whilst the product itself is well designed, functional and fairly straightforward to install once you have spent time getting the initial levels correct.
Getting the ground level is always the trickiest part of the build but it is well worth it as WoodBlocX last over 15 years.
Henry Blake @ WoodBlocX
Superb !
Excellent product. Excellent service !
We're so pleased you are happy with your WoodBlocX.
Henry Blake @ WoodBlocX
First Class Product and Service
I produced my own design, and ordered the components individually. Having reviewed the order, I found that I had ordered one component wrongly - a 'phone call fixed this with no objection, and no increase in cost to me, although the correct components were slightly more expensive. The delivery was made on the day I requested, and placed under cover where I asked. Everything fitted perfectly, and was easily assembled single-handedly. I have received several complimentary comments on the end result. I am delighted, and have no hesitation in recommending the product and the company.
Keith Annand in Fareham
We are very happy you are pleased with our product and service. If you ever need our help in the future please just ask.
Henry Blake @ WoodBlocX
Even though they missed out 4 blocks they sent them as fast as possible
The construction of the pond was straight forward and it was reassuring to know that help was at hand if we hit a snag
Sue Bartlett
Thank you, we are always on hand for any questions, We're so pleased you are happy with your WoodBlocX.
Henry Blake @ WoodBlocX
Does what it says on the tin
Fitted together like a glove and looks great
Roger Stone
Superb we are so pleased you are happy with your WoodBlocX.
Henry Blake @ WoodBlocX
Looks great.
It was delivered a day earlier than expected which was great. It took half a day to put together but it wasn't difficult and I'm very happy with the finished product.
We're so happy you found our product easy to build and are happy with the finished results.
Henry Blake @ WoodBlocX
Excellent product, arrived when they said it would
We're so pleased you like our product.
Henry Blake @ WoodBlocX
Nice design service and efficient delivery
Useful and easy design service, comprehensive set of instructions with the kit upon delivery, and the delivery was prompt and efficient.
Fantastic happy to hear you enjoyed the woodblocX experience and product.
Henry Blake @ WoodBlocX
Excellent product
Easy ordering, good delivery. There were some parts missing, however replacements were sent straight away via 24 hr courier.
Tim Slater
If you ever have any problem with a design please get in touch and we will resolve it as quickly as possible.
Henry Blake @ WoodBlocX
It just works simply and easily. A free rubber mallet would be a good idea.
Martin Pollins
We do provide WoodBlocX building kits if required. These kits contain all the essential tools required to build your WoodBlocX.
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.
Henry Blake @ WoodBlocX
Perfect service
Woodblocx design service is first class. They designed and sent my order to fit an awkward area in my garden. Couldn't be more pleased with the help and speed of the delivery. 1st class service all the way with special thanks to Calum for all his help. My wife is now looking into using their service again with another project. Would highly recommend to anyone.
Cyril Burnett in Bexhill On Sea
I'm so happy you have had pleasant WoodBlocX experience. We will be more than happy to help with any upcoming projects.
Henry Blake @ WoodBlocX
Excellent product and service
Excellent service - they coped with changes to the the order without issue
Excellent product - clever technically - went together as advertised - looks great -
very sturdy
Delivery on time by very helpful driver
Mike Penman in Oxfordshire
Our design team will be happy to make any changes you require to make sure you get exactly what you are looking for.
Henry Blake @ WoodBlocX
Excellent Service! We would recommend this company to anyone.
Absolutely Excellent Service!! We had a complex bespoke design produced after various modifications which were handled very professionally. Delivery was on time and the woodblocx went together very easily. The hardest part was leveling the multi angled site. We had constant compliments whilst building the design in our front garden and discussed the project with many people throughout the build.
We would recommend this company to anyone who want a truly unique garden design.
Tracey French in Winchester
We're so pleased you are happy with the product and our service. Nothing makes us happier than a satisfied customer.
Henry Blake @ WoodBlocX
Great product but average service
Very polite staff. It always took a week for them to respond to changes which related to errors on their part for a bespoke order.Angled cuts not correct.
Great service
I would recommend to friends
I'll use again
Mark Neill
order had a problem with delivery but Woodblocx sorted it out
I am happy to hear we were able to solve any issues
Henry Blake @ WoodBlocX
Well done would recommend ?
I can't rate this high enough I have never done anything like this before build a garden wall and because I'm not in the best condition health wise I didn't want to have something to demanding to build this,
This turned out to be one of my better decisions in life because it was easy to build and when finished really is solid
My build was 6 metres long with dividing walls so not a small project but following the instructions I finished it within a day and it looked brilliant I felt like a professional ,
Excellent support on design and delivery well done Block X
Mark King in Southampton
Thank you for your kind feedback. We aim to offer the best service possible and are glad that we managed to resolve any issues in this instance
Henry Blake @ WoodBlocX
Nothing well but ok product
We pride ourselves with our products, sorry if we did not meet your expectations, we are always on hand for any questions and issues
Henry Blake @ WoodBlocX
Would have been 5 stars
I am so pleased with my new raised beds, they really look 'the part' in our back garden. I had no room to dig a vegetable plot without it looking untidy. The WoodBlocX has fulfilled the problem. Very smart.
I would have rated the company even more than 5 stars! I found it easy to order and was delivered as they said within 4/5 days. The beds were easy to assemble with an excellent set of instructions. Only slight nuiscence was having to cut down the capping pegs, had to get help to do this, (74 year old lady!) IF ONLY all the cappings had come to finish the job completely on assembly day I would have been over the moon so to speak, as it is one star is missing! Pity.
Sue Howard in West Chiltington
We're very sorry you were missing a capping section. This was a counting error in our warehouse. I'm glad we could resolve the problem quickly but I agree it shouldn't have happened in the first place.
Henry Blake @ WoodBlocX
My rough sketches became a structure - delighted with the result
Efficient, professional and helpful service. They turned my sketched ideas into a practical design. Everything was delivered on time with stage by stage building plans. Delighted with the results.
Ian D in Hadleigh
Thank you so much for your kind feedback.We're really glad to hear that you were happy with your WoodBlocX project .
Henry Blake @ WoodBlocX
Excellent Fishpond
Excellent fishpond and quality. So easy to build with very detailed but easy to understand diagrams and instructions. We ordered on the website but had to ring as a product was added and charged which we didn't need. easily rectified by WoodBlocX and refunded. Item arrived as planned and the delivery man took onto our garden rather than leaving at the kerbside as stated. Couple of missing woodblocks but sent within a few days. Excellent company to deal with.... would recommend.
Donna in Exmouth
Great stuff! Thank you for taking the time to leave feedback for us. We continually try to improve our service and our delivery team always do their best to accommodate moving materials when they can. Glad to hear the project was a success!
Henry Blake @ WoodBlocX
Saw your advert on Facebook and decided to try your product....you made my own specific design to perfection. One wrong part sent but a quick phone call sorted this out immediately. Service brilliant, staff very helpful only one problem I can see is that my wife now wants some more things done in the garden. Would recommend to anyone to try this product.
Cyril Burnett in Bexhill On Sea
Thank you so much! Your feedback really helps us to improve our service on all fronts. We're really glad to hear that you were happy with your WoodBlocX project and we'll hopefully hear from you again!
Henry Blake @ WoodBlocX
Excellent delivery time and easy assemble. The raised bed looks great.
Richard Miller
Great stuff! We'd love to see some pics of the finished raised beds. Thanks for your feedback.
Henry Blake @ WoodBlocX
Fast delivery, great looking products.
They delivered all the items within 5 days of purchase and I was able to choose the date for delivery. All the planters & pond look great - the only thing to bear in mind is that the pond's lining isn't cut to size (and it measures 4 x 4m), but I'll be using the rest to line the other planters.
Great stuff! Thanks for your kind feedback. We're glad our speedy delivery service was helpful for you!
Henry Blake @ WoodBlocX
Outstanding
Excellent support and customer service backing up a superb product.
Superb! Thanks so much for your review. Our customer service team are always on hand to help.
Henry Blake @ WoodBlocX
Amazing experience
Very easy to order from them. From the initial design team to the ordering was so easy. Changed the design a few times and had additional issues of using item in clay based garden. Answered all questions very promptly and efficiently. Order arrived day before it was actually due. Clear and precise instructions included and wall went up very quickly and easily. Highly recommend!!
Fantastic! Thank you so much for your kind feedback. We do as much as possible to keep the process simple and efficient. Glad to hear it was a success!
Henry Blake @ WoodBlocX
very good
very good
roger Eames
Lego for adults
Speedy delivery, no missing parts, easy guides, worth watching the 'how to' YouTube vids, get the base and 2nd layer perfect and the rest goes up with ease. Now looks great, very sturdy, lots of interest from neighbours and the postie. Looking forward to planting up, and adding some solar lights for effect.
Top tips, put the roughest faces on the inside (obvious) and make sure you cut down the top layer of plastic dowels before fitting the capping.
Paul Brett in Westham
Brilliant! We'd love to see some pictures of the finished project, hope the planting goes well!
Henry Blake @ WoodBlocX
Great Service & Product Looks Great
Informative web site; easy upload of bespoke design; 24hr turn round of proposal; delivered within 96 hours; helpful technical follow up call.
Andrew Stevenson in Yorkshire
Really happy to hear the project was a success! We'd love to see some pictures of the finished retaining wall.
Henry Blake @ WoodBlocX
happy with their service.
very good service on the phone. and delivery was on time.
Superb! Thanks. Your feedback helps us to keep improving.
Henry Blake @ WoodBlocX
good service & products
generally good service (phones & emails). delivery was on time.
Thanks for your kind feedback! We always aim to provide the best customer service possible.
Henry Blake @ WoodBlocX
Great Customer Service and Delivery
Customer Service - Lachlan - was excellent, as I needed to adjust the height of the standard raised beds. The delivery was on time, and the delivery men phoned beforehand to let me know when they were coming, arrived in good time, were very friendly and polite, and took the delivery pallet through my garden gate for me. Will use Woodblocx again, and hope that their next delivery people are just as amiable and helpful .
Alison Young
Superb, our delivery team always do their best to give as much notice as possible before arrival. Your feedback really helps us to improve our all round service - Lachlan will be delighted!
Henry Blake @ WoodBlocX
Easy and quick to assemble
delighted with my purchase, arrived very promptly exactly when the company said it would arrive. easy to assemble, no need for screws, saws or other tools and looks really good. Even got a bag of Haribo included in the parcel!
Katherine Wright in Redditch
Great stuff! We aim to make the whole process as easy as possible (sweets always help too!)
Henry Blake @ WoodBlocX
5 Star Service And a Beautiful Garden
Last Christmas, we were pondering what to do with our garden that we called a Velodrome, it really did slope like one around the side of our garage. Whilst searching for ideas namely sleepers, we came across your product called Woodblocx.
We took a look around the many designs on the website and found the Bespoke design service. This is a free service that Woodblocx offer and we cannot rate it highly enough. So we designed a rough plan with measurements and sent it over having spoken to Henry initially.
A day or two later the first of many designs came back from Lachlan. We checked out the design and checked measurements only to change it several times. We must commend Woodblocx for helping us out given the numerous designs and special praise must go to Lachlan who had to put up with several calls and more designs.
We started to dig out the various parts of the garden needed to lay the foundations and quickly found a problem in that we had a foot deep worth of concrete at the rear of the garden. Unfortunately we had placed the order and it was due for delivery by the end of the week, but the design was changed meaning we had quite a few Woodblocx left over.
Ordering was very simple with Lachlan providing a special link. Delivery comes direct from Scotland. We asked for a delivery on the Friday of the week we ordered and this was duly delivered on the Friday afternoon as scheduled. Remember this was in January not June! The driver gladly delivered the pallet to our garage to keep it away from the wintry weather.
One of the fantastic things Woodblocx do is provide you with a layer by layer guide to fit the Woodblocx and the toppers. We ended up using our Patio Doors to stick each layer too (given the bad weather). For those building in winter, having the instructions laid out was a massive plus. Woodblocx will recommend the laying of the Woodblocx will take so many days. Be aware this is from the point of having laid the foundations!
The next 5 weekends in January and February were spent digging the garden including buying a pick axe to remove the clay base. Through rain, frost, more rain and cold weather the base layer was laid with plenty of sharp sand. This is crucial to ensure an even base. What makes it so easy is for those who remember technical lego from years ago, it is exactly that but bigger! The Woodblocx are light enough for everyone to carry and help out. The Woodblocx are joined together with plastic dowels. The dowels are hammered in using the dowel protector supplied (if you don't, you may damage the dowel). What is very useful is the kit you can buy from Woodblocx as it provides a dowel cutter, gloves, string, a handy bag to carry the dowels in and a mallet. Well worth buying it!
Over the course of the 3rd and 4th weekend the garden took shape despite the mud hills we had. Due to some slight hiccups trying to align our Woodblocx and the irregular shape, some minor refinements at the end worked brilliantly. First the lower tier took shape and then gradually the second tier followed. Miraculously we ensured that all soil was reused and none of it was disposed of from what we had originally dug up.
On the 5th weekend, with a number of Woodblocx still to use, we ended up creating a vegetable patch and a small flower bed. In keeping with the remainder of the garden, we stuck to two rows. One tip from Lachlan was to make sure each tier up wards is the same step height. So we stepped up two rows to tier 1, then two rows to tier 2 and finally at the back another two rows. Utilising this approach meant that the vegetable patch and the flower bed were in keeping with the remainder of the Woodblocx.
As you will see from the photos, we cannot recommend the team at Woodblocx highly enough. We now have wonderful back garden that we can now use, compared to the velodrome type garden the builders left us with. Not only do they go the extra mile, but they are extremely helpful and ensure your bespoke design is what you are looking for and when laid will look fantastic.
Special mention must go to Henry and Callum for all the help they provided us, to others who helped in the process and above all to Lachlan for receiving many calls from us and assisting with the many design changes we made (some at short notice). You will be glad to know that we have mentioned your company to many friends, who we hope will place an order. We are so glad we chose Woodblocx and would give you 5 gold stars for what you did to help us!
Marie & Nick Johnson in Coventry
Great fun to use, (but then I have always loved Lego.)
Great service designing and redesigning a bespoke retaining wall.
Arrived on the day stated; I was a bit concerned when the delivery instructions said 'kerbside delivery' I didn't need to be, the delivery was bought down my drive away from the road.
I love the product; having just built the 10 metre long wall, just short of a metre high all on my own, I'm now planning the next project. (Not bad for a 50+ lone female)
SUZANNE NOTTINGHAM in Worcester
Great stuff! Our delivery drivers always do their best to accommodate customers with drop offs. Great to hear that you enjoyed the build too! Look forward to seeing your next project.
Henry Blake @ WoodBlocX
Good product and helpful staff
Superb! Thanks for your feedback - it makes a massive difference to us and really helps us to continually improve our service.
Henry Blake @ WoodBlocX
Very good product once assembled
The only problem,on receipt the order was incomplete, and the diagram did not match the mitres.
Byron Staples in Altrincham
Thank you for your feedback - we're glad that the shortfall has now been rectified.
Henry Blake @ WoodBlocX
Excellent. Speedy delivery, exactly when and where I wanted it.
Superb! We always aim to get a delivery out on a day of your choosing. Glad you were happy with the service! Please do send us pictures of the finished project if you get a chance.
Henry Blake @ WoodBlocX
Quality product. Looks natural in our garden redesign.
Prompt delivery. Good design making easy assembly. Instructions easy to follow.
Valerie Lindsay
Super, thanks for your kind feedback!
Henry Blake @ WoodBlocX
Excellent service, and easy to build.
Excellent service.
I had a couple of queries both before, and after, my purchase, and all were handled quickly.
Keith Moore
Great stuff! Glad we could help with your project. You've done a really good job with the build - taking the time to get the base good and level can really make the difference.
Henry Blake @ WoodBlocX
Good design, relativity easy to construct.
The process of selection, ordering, and construction delivery was easy and straightforward. The blocking sections were very well described and easy to put together, however the capping sections were very difficult to follow, no colour coding and poor diagrams. Unfortunately the wrong capping sections were supplied and it took a couple of attempts to get you to accept that they were wrong. They have now been reordered, along with an updated diagrams, I just hope that these sections fit and the instructions easier to follow.
Simon Hosken
Thank you for your feedback. We aim to make the construction as easy as possible and hand cut all of our capping for each order. We're very sorry to hear about the issue with these pieces, we will get those out to you as soon as possible. Our design team are on hand if you need anything at all.
Henry Blake @ WoodBlocX
Effective, Efficient & Fantastic Quality!
A well organised and quality service throughout. Web page is clear and easy to use. Communication from placing the order to delivery is efficient.
The product itself was excellent quality and the instructions and fittings provided resulted in a very swift and straight forward construction process.
I would definitely recommend WoodBlocX.
J Grant in West Yorkshire
Great stuff! Thanks for your feedback, it makes a massive difference to us. We try our best to make the process as simple and quick as possible - glad we could help!
Henry Blake @ WoodBlocX
Excellent product which is strong and easy to construct. Service was good throughout
Allan Harris
Superb! Thanks for your kind feedback
Henry Blake @ WoodBlocX
woodblocx's biggest fan!
just the usual, this was our third order from Woodblocx so we are well used to the system, it is all just made so simple and efficient, a joy to experience.
Tony Heath in Perth
Hi WoodBlocX biggest fan, we love to hear that you love WoodBlocX as much as we do, thank you for your repeat business and fantastic feedback, would be great if you get time to send us some photos to [email protected]
Henry Blake @ WoodBlocX
A brilliant idea, simple and flexible
Superb service from initial design through to prompt delivery of the kits. Even when a pice of wood was found to not fit correctly the team were able to turn around a replacement as fast as Parcelforce could deliver.
Time will tell how the products weather and wood treatment lasts but the guarantee is long so I can rest easy
Gavin Fagg in Oxfordshire
good website easy to order goods arrived promptly
fantastic thank you
Henry Blake @ WoodBlocX
Great product, easy to assemble, helpful design team
The product is easy to put together and looks great. The design service was very helpful and they happily did several revisions before I finally settled on a design. The delivery was quick came within 5 days of ordering.
Chris Kirk
Great ,our design team are always on hand , thank you for the feedback
Henry Blake @ WoodBlocX
WoodBlocX..leave your long drill pieces and heavy duty saw in your toolbox
Easy to order. Fast delivery timescale even though it was bespoke size.
Alan Moore in Edinburgh
Superb thank you
Henry Blake @ WoodBlocX
Wonderful product and Company
Excellent product, patient service from designer - willing to change design as often as required until it was right for my project.
Well packed delivery. good instructions (colours not always right - side not the same colour as the top).
Would definitely recommend the product and the Company.
Spencer Watkeys in Llanelli
Our design team is on hand to make sure you get what you want no matter how many changes you may require along the way.
Henry Blake @ WoodBlocX
Five stars , superb!!
Excellent can't complain, from initial design to delivery to after sale help ..just great will be ordering another very soon
So simple and brilliant,looks beautiful after it's done
superb Thank you, we really do appreciate your feedback, We look forward to your next order -Kate
Henry Blake @ WoodBlocX
Great quality, easy to customise, easy to build
Fast delivery, easy website to use, able to customise exactly what I wanted
we love to hear that you enjoyed the WoodblocX experience every step of the way .thank you
Henry Blake @ WoodBlocX
Wonderful service and fantastic product!
Really helpful staff, very straightforward ordering process, one of the clearest and easiest delivery processes I have ever had and, to top it all, a really fantastic product which I was able to put together myself without having to bother the husband! Would 100% use Woodblocx again and will be recommending to everyone!
Nicola H in Bath
Thank you for your lovely feed back, we love to hear that it went smoothly from start to finish.
Henry Blake @ WoodBlocX
great product,looks good and overall very satisfied
delivery was on schedule though tracking had to be checked by phone.
instructions had 4 ground fixings but only 2 supplied; checked again by phone.
advice readily supplied, staff very helpful.
product very substantial and fairly straightforward to construct
Looks great
Fits together nicely and looks great. Highly recommend
Tim Bailey
superb thank you
Henry Blake @ WoodBlocX
Daughters garden
The staff at Woodblocx were very helpful all the way through the purchase.
Very helpful and produced a design to my spec. Good communication and goods delivered quickly. Very pleased with the build.
fantastic thank you so much for your feed back
Henry Blake @ WoodBlocX
Definitely Recommend
Brilliant product. Very simple to assemble. Not bit cutting no drilling and looks great!
great glad you enjoyed the simplicity,thank you for the feedback
Henry Blake @ WoodBlocX
A transformation
Woodblocx have been fantastic through the whole process of our garden landscaping, always helpful and happy dealing with plan changes and offering advice. Our garden has been transformed thanks to your product.
Anthony Garbutt
wonderful, thank you for the feedback our design is always happy to help every step of the way.
Henry Blake @ WoodBlocX
A thing of beauty - even before the plants go in
These raised beds look stunning and are so easy to put together. We wanted them for a second floor balcony so it was ideal to carry the pieces up and construct it up there. The wood looks lovely and the top edging is perfect to rest a cuppa on.
Website was easy to use and the delivery driver was very pleasant and helpful.
The only quibble was the price for Saturday delivery was quite high but that was our own fault for not being better organised. Also the delivery online tracker said 14.00 but it arrived about 09.30 - lucky we were in - but that may be a separate delivery company not WoodbloX. But the nice driver made up for it.
Overall we are very pleased and thinking of getting another.
Catherine Pengelly in London
yes it is a pallet network that we use to deliver on behalf of us, glad to hear you love the end product we look forward to your next order
Henry Blake @ WoodBlocX
The blocks were delivered quickly and put exactly where we wanted them.
superb thank you for your feedback
Henry Blake @ WoodBlocX
Excellent
Very helpful when spoken to on the telephone. Blocx arrived promptly with a most helpful driver.R
wonderful to hear thank you for the feedback
Henry Blake @ WoodBlocX
It's like lego for big kidsGoes together well and no bits missing or left!!
This is my third kit
Well designed, perfect parts and delivered on time
Ian Smith in Derby
fantastic , thank you for the feedback
Henry Blake @ WoodBlocX
Superb!
Great Product! Thanks to the team for helping me!
Doreen Boxwell
Thanks so much, it was a pleasure dealing with you! Really happy to hear that you liked the product.
Henry Blake @ WoodBlocX
Good delivery.
Instructions good apart from fitting the top strip.
Thank you for your feedback! We are constantly improving our service. If you have any issues in the future you can give us a call on 0800 389 1420.
Henry Blake @ WoodBlocX
Previously purchased 2 square raised beds a few years ago and very happy with them so ordered a circular one, but the capping does not fit do to the widths of the capping are of slightly different widths . Scratching my head at the moment to try and fix this problem. The holes for the pegs do not line up
Roy Bruce-Smith
thank you for your repeat business, glad to hear that the issue was solved always on hand for any questions
Henry Blake @ WoodBlocX
Great service and great product, easy to assemble, even when you get it wrong you can easily dismantle and put it right and I am a 63 year old girl.
Superb go you! happy to hear you enjoyed the woodblocx experience
Henry Blake @ WoodBlocX
2nd purchase & would use again
im pleased with my planter but was disappointed there was only 1 fixing spike, having taking time off to build it I didn't see any point in complaining
Delivery was brilliant with the driver being most helpful & as this was my second purchase from this company I would use again if the opportunity arose
Mrs PJ Crane
sorry for the disappointment regarding the ground spike we would have been happy to send more to you fantastic to hear about the delivery side thank you for your feed back.
Henry Blake @ WoodBlocX
Only praise for WoodBlocX for their great support on my custom build pond.
Having ruled out a concrete pond because of cost, my builders suggested I take a look at a system called WoodBlocX, which I did online and then modified a design I found there to include an acrylic viewing window. I then contacted WoodBlocX with the custom design. It was new territory for them, to include a viewing window in the build, but I convinced them it would work and together, we finalised the design. Every step of the way, throughout the build and including some last minute modifications, the WoodBlocX team worked with me to bring the build to it's successful conclusion. I just can't praise them enough or thank them enough for their support on this project and the result is brilliant. I received service from them that was way beyond expectations and I can only give them my highest recommendation.
John Coates in New Romney, Kent
Fantastic, our design team are alway on hand every step of the way.
Henry Blake @ WoodBlocX
From the bespoke design to the delivery the service was excellent. Very helpful when making minor changes to the design and ordering was straightforward
Graham Bluemel in Gravesend
superb many thanks
Henry Blake @ WoodBlocX
Excellent Service and Quality
Excellent Service and very patient with my many changes and mistakes.
Quality of material is excellent and very easy to install
Paul Brady in Kent
Thank you for your kind feedback our design team are always on hand for changes
Henry Blake @ WoodBlocX
I cannot fault the product
Good design. Drawings could be better colour coded for block size and buttress instruction was missing but other than that the course by course instruction was easy to follow. I had a query and customer service was good. Delivery was prompt but delivered on waggon without 'HIAB' which meant I could not get product close to work area which increased the work and had to have product on highway for a night. The product itself I cannot fault, lightweight, engineered, easy to handle, no waste and looks brilliant. I think a manufactured shorther peg could be supplied with the coping to save the cutting off with a saw.
Alan Holmes
I remain a repeat customer.
WoodblocX got my order slightly wrong, but were friendly and helpful throughput and fixed the situation without any hassle.
glad that we solved the issues always happy to help with any queries
Henry Blake @ WoodBlocX
Quick easy and efficient in all aspects; ordering to delivery.
excellent glad you had the perfect woodblocx experience
Henry Blake @ WoodBlocX
We have used them before so already knew how good they were. They did not disappoint again. I have recommended to many people already.
Hilary Groombridge
Brilliant we love recommendations thank you for your repeat business
Henry Blake @ WoodBlocX
Excellent customer relations and were delivered when requested.
Gordon Ross in Alness
superb thank you for taking the time for feedback
Henry Blake @ WoodBlocX
A bit slow and delivered with one piece missing. I think they should have checked it against the parts list that they sent for me to check. Wood quality good but the curved sections not a great fit even on a level surface. Apart from that fairly easy to put together.
Excellent
Good quality product... would use again
superb thank you
Henry Blake @ WoodBlocX
A great product
Great service all round, called the office and got some good addition advise to help me with my choice.
Delivery company driver great,called to let me know he was 30 mins away.
East to assemble and good quality too.
Tempted to buy another one.
Mark Gamble in Melksham
Fantastic we look forward to your next order
Henry Blake @ WoodBlocX
Great service
I was able to change my order at short notice. The team at WoodBlocX were very helpful and all arrived only a few days later. The Pond Kit went together very well
and we are delighted with it.
We're glad you liked the service.
Henry Blake @ WoodBlocX
Good customer service
Harry was very helpful as I wanted a particular design which was no longer available on the website. He made sure it was available as a bespoke design for me. Also I needed to change the delivery date which Harry also sorted out for me. I felt this was very good customer service
Paul Upton
We're so pleased you enjoyed your WoodBlocX experience.
Henry Blake @ WoodBlocX
End-to-end satisfaction!
From initial design, through modifications, delivery and telephone advice re installation, this was a first-class experience. Couldn't have asked for more :-)
Mike Roe in Winchester
The WoodBlocX team is always on hand to help at every stage of your delivery.
Henry Blake @ WoodBlocX
great product, easy to install
Really good service, helpful at all stages of design and a great product.
Looks good.
David Chilton in Rayleigh Essex
Super, many thanks for your kind feedback. We hope to hear from you again soon!
Henry Blake @ WoodBlocX
Very simple construction, instructions understandable and accurate.
The delivery driver was excellent, and helpful.
The construction is very amazingly simple, even for non DIY people.
Very happy with the end result.
Adrian Stead
Superb! We aim to make the process as easy as possible for everyone that would like to use a raised bed in their garden. Really happy that we achieved it in this instance! We really appreciate your feedback, it helps us to improve all aspects of our service.
Henry Blake @ WoodBlocX
Amazing
Amazing service and fantastic product. Easy to put together and looks great
STEVE HOLDCROFT
Excellent! Many thanks for your kind feedback. We would love to see some pictures of the finished project!
Henry Blake @ WoodBlocX
Very good service
Delivery was prompt and the pond went together very easily would certainly recommend and would definitely buy from them again.
Superb, many thanks for your feedback!
Henry Blake @ WoodBlocX
The Koi pond kit I ordered was delivered quickly within a few days which I thought was very good. I was able to track my order and was contacted by the driver prior to delivery. How ever there were just a few gripes. despite the wood being wrapped in plastic, some of the pieces were quite wet and needed to be dried out. Also I was abit dissapointed with the trim for the top,which were made up of different lengths , there fore the joints are not perfect otherwise solid and fit for purpose.
Thank you for your feedback. Glad to hear you were happy with the delivery service! When we treat our wood prior to delivery it can sometimes be a bit wet, this will naturally dry out in a few days though and can still be built with as normal. Due to the modular nature of our designs, every piece of capping has to be cut individually to suit so will require different lengths. We hope that the finished article looks as you had envisaged it. It would be great to see some pictures of the finished pond!
Henry Blake @ WoodBlocX
Helped with design quotation
DrC in Epsom
Excellent product and service. Really easy to assemble and looks fantastic. Superior quality product. Cannot fault it. Would recommend to anyone.
Thank you so much for your kind feedback! We do our best to maintain high standards across the board. Hope the weather stays good for you now... :)
Henry Blake @ WoodBlocX
Glad we found the company - just what we wanted
Excellent - slightly tricky design required because of the awkward slope of the garden - good service - very pleased with the result. Looks even better all planted up.
Dazz 47 in Wickford
Superb! Do send us some pics if you get a chance, we'd love to see the finished project.
Henry Blake @ WoodBlocX
WoodBlocX are a fantastic product
Great advice and fantastic service.
Ian Frostick in Warminster Wilts
Super! We try our best to offer the best service possible for all of our customers.
Henry Blake @ WoodBlocX
Perfection, I hope my vegetables live up to the excellent beds.
Service was really good, I had all the help I needed before I bought them (2 beds) .
Instructions are clear and they are easy to build. No problems at all. They look great and are strong and substantial. Delivery was good too, the driver got the pallet into my back garden.
Fantastic! We really appreciate your feedback , it makes a massive difference to us and helps to improve our service for everyone. Glad to hear the build process was nice and easy for you. We'd love to see some pictures of the finished project.
Henry Blake @ WoodBlocX
Good service, sturdy product
The design service was very good and the final product meets our initial sketches. Very happy with our new raised beds which look good and are very sturdy.
Matthew Noonan
Superb! Many thanks for your kind feedback.
Henry Blake @ WoodBlocX
Fantastic product, excellent service.
The service from start to finish has been excellent. So helpful via email and also on the phone nothing was to much trouble for them and I feel like I know them personally. I thought this sort of service was long gone.
Terry Baker in Stamford Lincs
Thank you so much for your kind feedback. We are relatively new business and adding that personal touch can make all the difference. We aim to give all of our customers the best service possible.
Henry Blake @ WoodBlocX
Expensive for what they are.
Get your instructions right - you sent me the wrong ones and I wasted a weekend because of that
Joseph Martin
We're sorry that we didn't meet your expectations with this project. We are a relatively new business and aim to satisfy all of our customers' needs with the highest level of service possible. Thank you for getting in touch with us when the issue arose, we hope we sorted it out quickly for you. We hope to make it up to you in the future!
Henry Blake @ WoodBlocX
Helpful and easy
From the moment I decided to buy one of your planters I received nothing but help and advice from your staff. Also when I thought delivery was not going to be made on the agreed date one of your staff telephoned the driver to find out when it would be delivered. I am really happy with the bed and how easy it was to build.
Superb! We aim to offer the best service we can and are always at the other end of the phone if you need us. Great to hear you're happy with your purchase.
Henry Blake @ WoodBlocX
Great customer service
I started at the WoodBlocX website and soon ended up chatting to Dan on the chat-bar. He was really helpful discussing what I needed. I followed up with an email of the bespoke raised beds we needed directly to Dan. He led me through the whole process very, very well. Including me changing the delivery date AND address. It was really easy to order.
Susan James
Brilliant, thank you much for your feedback! It makes a massive difference to us.
Henry Blake @ WoodBlocX
Easy to purchase. Excellent e-mail support
Michael Sims
Super, thanks for your kind feedback!
Henry Blake @ WoodBlocX
Great product and great customer service!
Great product and great customer service!
Tammy in Warwickshire
Brilliant! Thank you so much for your kind feedback, it makes a massive difference to us.
Henry Blake @ WoodBlocX
A pleasure to deal with such a friendly helpfull company throughout the experience,an issue with components was dealt with efficiently.
Archie Murray
Thanks so much for your kind feedback! We do our best to offer high levels of customer service and aim to make the whole experience as pleasant as possible.
Henry Blake @ WoodBlocX
Service from woodblocx team is excellent as usual. Recommend to anybody
Craig in Hertfordshire
Brilliant, thank you so much for your kind feedback! We do our best to provide top notch service for all of our customers.
Henry Blake @ WoodBlocX
The product is excellent, easy to assemble and does the job perfectly.
We did have some difficulty with the delivery though - it didn't arrive on the agreed date, as the carrier had 'overbooked'. WoodBlocX were helpful in re-arranging this, but it meant another day off work to be there for the delivery.
Brilliant! Thank you for your feedback. We try our best to keep our customers up to date with tracking details for their deliveries and try to give as much notice as possible if there are any issues. We do apologise that you were inconvenienced in this instance and appreciate your patience!
Henry Blake @ WoodBlocX
Efficient
Order and delivery were very efficient.
Adrian Kirby
Thank you! We do our best to arrange delivery to suit your schedule.
Henry Blake @ WoodBlocX
The customer/ ordering service was extremely good. The person who took my phone order was helpful, polite and efficient. The product was of excellent quality and was delivered successfully at a time of my choosing. The instructions were clear and easy to follow and the construction simple enough for one unskilled person (me!) to carry out without much difficulty. I have already recommended this company to friends.
Isabel Walker
Thank you so much for your kind feedback! We do our best to make the buying process as easy as possible.
Henry Blake @ WoodBlocX
Super easy
Really straightforward product, put a big planter together in a couple of evenings after work. Absolutely would do it again.
Chris Spry
Fantastic! WoodBlocX are really easy to build - just like a giant lego kit really!
Henry Blake @ WoodBlocX
Faultless delivery, even though access to our courtyard is restricted. I had flagged up this fact so the blocks came on a narrow pallet.
David Cottam in Penrith, Cumbria
Superb! We go the extra mile to make sure our deliveries are as smooth as possible.
Henry Blake @ WoodBlocX
Delivered on time. After getting the ground level, which was tricky the build went really well on my large vegetable plot. Will recommend this product to others.
Thomas Hannon
Fantastic! Thank you for your feedback and for spreading the word! Spending time on getting the ground level will pay dividends over the years.
Henry Blake @ WoodBlocX
Excellent quality, flexible design and easy construction
WoodBlocX provide exactly the sort of garden planting features we like in our medium sized but flat rural garden in North East Scotland. Their planters are well made, very easy to construct and weather quickly and well, so we see no need to paint or treat them. The ability to so easily customise the size, style and height when ordering is a bug plus in thier favour. The delivery and ordering service is rapid and friendly. They can easily be awarded five stars for an all round great product.
Nicholas Fuller in Rural Aberdeenshire
Brilliant! Thank you so much for your feedback, it makes a massive difference to us and helps us improve our service for all of our customers.
Henry Blake @ WoodBlocX
great product and service
fantastic product, good quality wood, had 1 piece missing but there were a lot of pieces, and they are sending it no problem.
jan in Largs
Great stuff! Thank you for your feedback. We do include extras with all of our kits to make sure you are covered if there are any shortfalls.
Henry Blake @ WoodBlocX
would recomend this way of building to anyone
excellent product very easy to build very quick service very pleased
DAVID BERRY
Superb! Many thanks for your kind feedback. We do try to make the build process as easy as possible.
Henry Blake @ WoodBlocX
Great product. Great staff.
Wonderful product. Suggest you try a different courier. Overall an excellent service by yourselves and staff briliant
Thank you for your kind feedback, it makes a massive difference to us. We continually try to improve our delivery service for our customers.
Henry Blake @ WoodBlocX
I am a return customer and once again their service was extremely efficient. This time I used their design service and received a speedy and helpful response. Delivery as promised.
Brilliant! We're really glad that you decided to buy with us again. We aim to make our bespoke design service as quick and easy to use as possible.
Henry Blake @ WoodBlocX
very good customer service
Very helpful pre and post sale, answered all questions without fuss
Not a big order but some pieces missing so surprised that was the case. It was rectified with a call but was an added faff
George Koutas
Thank you for your feedback it really helps us to maintain our high levels of customer service. We're very sorry for the inconvenience caused with the missing parts - we are continually improving our picking system to ensure that these kinds of issues are kept to an absolute minimum.
Henry Blake @ WoodBlocX
excellent service, delivery when they said, query answered straight away over the phone
Superb! Thank you for your kind feedback. We do our best to maintain a high standard of customer service at all stages of your pruchase!
Henry Blake @ WoodBlocX
Excellent product and service
We needed a bespoke set of benches for a seating area in our local community centre. the design team provided a series of options (as requested by us). Despite a small problem with the initial quote, which was promptly identified and solved, we were very impressed by the quality of the product and ease of assembly. It is very sturdy, comfortable to sit on and it looks even better than we imagined. Would definitely recommend them!
Thank you so much for your kind feedback. It makes a massive difference to us when we hear that WoodBlocX helped to achieve a successful project! Especially in a community setting. Hope we can help again in the future too!
Henry Blake @ WoodBlocX
Excellent product but some issues with missing components on more than one occasion (two raised beds purchased and both orders were initially incorrect). Staff friendly and helpful but maybe more attention to checking orders before despatch would prevent this - we experienced unnecessary delay which was disappointing.
Thank you for your feedback. We are continually improving our customer service and are sorry that we didn't achieve our normally high standards in this instance. We hope to make it up to you in the future.
Henry Blake @ WoodBlocX
fantastic ,would recommend
JILL SMITH
Brilliant! Thank you for your feedback.
Henry Blake @ WoodBlocX
Great product, shame about the delivery!
Delivery was scheduled for Fri 5. May, we waited in all day, checked online, delivery promised by 5. When no delivery arrived transport company and Woodblocxs were unavailable. No communication was received advising of the situation. Not possible to contact anyone over the weekend. Checked online Monday delivery scheduled by 12, duly arrived. Extremely helpful delivery man as there was no means of removing the pallet from his van. We paid £40 for this service. A great pity as we were extremely pleased with the product. The instructions were firstclass and the finished unit met all our expectations.
Carol Archer in Essex
We're so sorry about the issues you had with delivery. We always try our best to keep customers up to date with tracking informaton and ask our delivery teams to keep in touch if there are any issues. We're sorry to have let you down with the delivery but happy you liked the finished product in the end.
Henry Blake @ WoodBlocX
Very helpful when we had delivery problems which was due to unforeseen circumstances at our end. Very friendly
Thank you so much. We really put an effort into providing the highest levels of customer service, glad we could help with any issues that you had.
Henry Blake @ WoodBlocX
Perfect
The hardest part about building with wood blocx is digging where you want it go! Once you get started and follow the instructions it's a breeze! I was a bit sceptical at first about taking the plunge and buying them when I hadn't seen first hand what I was buying! But after finishing my retaining wall I couldn't be happier!
Kevin Shirley in Stroud
Brilliant! Thank you so much for your kind feedback. We are proud of our product and it's ease of use.
Henry Blake @ WoodBlocX
excellent
Stephen Cocker
Thanks!
Henry Blake @ WoodBlocX
An informative website, excellent product and detailed instructions received exactly when advised we should. Delivered by a pleasant & helpful driver.
David Swarbrick
Brilliant! We spend a lot of time trying to make the whole process as easy and pleasant as possible. Glad we succeeded in this instance!
Henry Blake @ WoodBlocX
Great quality wood and manufacture
Efficient delivery and polite and helpful email exchange prior to purchase.
Thank you! We're very proud of our high levels of customer service.
Henry Blake @ WoodBlocX
Looks good when completed which is the main thing
Quick and straightforward, the instructions were reasonably good although not perfect
Sandy Kemp in Aberdeen
Thank you for your feedback, we really appreciate. We do try to make the build process as simple as possible!
Henry Blake @ WoodBlocX
Good product easy to install and looks good in the garden
Clear website instructions and prompt design service with clear instructions allowed me to place my order and proceed with my projects. Delivery was on time and well packed
Mark Pullinger
Information very good plans and details on how to construct were brilliant
Great stuff! Thank you for your kind feedback.
Henry Blake @ WoodBlocX
Splendid goods and service
The goods arrived promptly on the day stated via Caledonian Logistics Ltd whose staff were so cheerful and helpful in the delivery of such a heavy load. We are absolutely delighted with the raised beds.
Kathleen in Insch, Aberdeenshire
That's brilliant! Our delivery team always do their best when it comes to customer service.
Henry Blake @ WoodBlocX
A sound product. Good for difficult spaces/shapes
Product as described. Well produced and finished.
We had a production issue as we had ordered a customised shape and this was amiably fixed although it did require several attempts!
William Carlile
Superb, we're really happy that you liked the product!
Henry Blake @ WoodBlocX
on line purchasing simple and website easy to navigate.
Pallet arrived with shrinkwrap torn, wood blocks drenched and one piece missing.
missing piece replaced by express service but as over BH weekend did not arrive till the Thursday.
Kenneth Ball in Stratford
I'm really sorry to hear about this issue with your pallet. We put a lot of care and effort into packaging
our components and rarely have any issues. We hope that we can make it up t you in the future!
Henry Blake @ WoodBlocX
Excellent service
I took a little time to decide as I found woodblocks on google.
Found that my questions were answered friendly and efficiently so took the plunge.
One securing rod was missing and it was in the post the same day I reported it (excellent service)
Thank you woodblocx for the excellent customer experience:) and won't think twice in recommending you to friends and relatives
Lee Stephenson
this service is first class, because of computer error on Woodblocx website I was sent the wrong items,this was rectified within a week when I was sent what was missing so I could complete my project
Stephen Cocker in Derby
Superb. Sorry about the mix-up! We aim to rectify any issues as quickly as possible - glad we managed to sort that so quickly for you.
Henry Blake @ WoodBlocX
Easy to Assemble
Will plan your pond/raised bed to suit your needs and deliver everything in one package
Peter Nash
Our design team is always on hand to help with any design request or question.
Henry Blake @ WoodBlocX
Great wall, great service.
Really helpful and friendly pre and post purchase and I'm so happy with the wall we bought. It was easy to assemble and looks great.
Blocks
Very easy to build and instructions very clear. Very prompt delivery.
Good service, nice looking raised beds however there was a piece missing which was inconvenient. It was sent the following day and fit fine. The other issue is that you need to use a saw to cut the top layer of plastic things. They should just provide the correct size...
Gilles
No problem
The service was excellent, I chose a day for delivery andate that's when it turned up, no problem
Excellent system.
Very helpful, great design service and even though some parts missing in my delivery - very quick to sort out.
Very helpful would recommend and buy again
Fiona Boyd
Highly recommend product and service
Very quick with a design and plan for my patio wall and step. Delivered on time and well packed with step by step instructions. Fantastic service and product. Highly recommend
Eamonn Caffrey in Cheshunt, Herts.
All items present and correct. Instructions however were incorrect. Nothing on the website to download an up to date guide. This wasnt a bespoke design either.
Apart from that I would use again.
Terry Oconnor
Quality product and service
Great service and product, we're very pleased with the quality and look of the product. It also did not take as long as the pack suggested it would to build. Very simple.
Fantastic! We really appreciate your feedback. Glad you found the build to be nice and simple :)
Henry Blake @ WoodBlocX
Very quick delivery with phone call to arrange time.
Barbara Fruen
Great! We try to make our delivery process as quick and easy as possible.
Henry Blake @ WoodBlocX
Great product.
They were polite and helpful. There was a problem with the delivery schedule but they kept me well informed as to resolving the issue. Great product with excellent build instructions. Would recommend.
Thank you for your kind feedback. We aim to offer the best service possible and are glad that we managed to resolve any issues in this instance.
Henry Blake @ WoodBlocX
It all went according to plan.
Easy to order, arrived exactly when they said it would, easy to construct, excellent and easy to follow instructions (especially when like me you are not a DIY person), it looks good and overall a very good experience.
David Evans in Cheddar
Great stuff! Your feedback makes a massive difference to us, we're really happy that you had a good experience.
Henry Blake @ WoodBlocX
Yes the pond had easy to follow instructions and although not completely finished looks good so far.
Annick Tuesley
Superb, thanks for your feedback! We'd love to see some pictures of the finished project
Henry Blake @ WoodBlocX
Excellent product
Great product, very helpful on the phone when switching delivery arrangements.
Phil Eames
Our helpful staff are always here to help no matter what.
Henry Blake @ WoodBlocX
First class product that was fun to put together and looks great
Helpful chat line and ordering system
Brilliant product
I found this product by chance on a Google search initially I was concerned about buying something like this unseen. However the on line contact followed by the phone contact refining my bespoke design was great
Delivery was exactly as promised
Assembly instructions provided were very clear and the blocks fit together like leg - no heavy hammering or adjusting
Most important the finished build looks fantastic
I would have absolutely no hesitation in recommending or a future repeat purchase
Robert Jennings
Brilliant !
Absolutely delighted with them - delivered on time, (in fact earlier than promised!), very good instructions & result exactly what I wanted.
Superb! Glad that you were happy with our service. :)
Henry Blake @ WoodBlocX
Unhappy with the service
Item was incomplete and despite a further two deliveries we have pieces missing.
Yvonne Cassidy
We're so sorry to have let you down in this instance. We will always deliver out missing pieces for free and
do aim to resolve any issues as quickly as possible. We regret that our service has not met your expectations
but hope that we have a chance to show our usually excellent standards in the future.
Henry Blake @ WoodBlocX
From project to completion simple
Excellent service. I have purchased previously and would definitely recommend buying this product. I bought a standard kit. Full assembly details included. Easily put together. Full tracking from start of purchase to finally delivery.
Fantastic! We're really happy that you found the process to be nice and simple. We would love to see some pictures of the finished project!
Henry Blake @ WoodBlocX
Professional, courteous and helpful customer service. Prompt delivery.
Very good, if not a bit dear, I've now got 2 cant afford any more .
michael hart in Aldeburgh
Had a bespoke design. The response to my initial request and then a subsequent change was really quick. There was a delay beyond their control to the delivery but had a phone call to explain this and arrange a new delivery date early on the day of the original delivery.
Thank you for your feedback! We do apologise for the delay with your delivery, thank you for your patience in this instance.
Henry Blake @ WoodBlocX
As usual the service was excellent and the design I ordered was perfect. It went together with no problems.
Linda Carroll in Mablethorpe
Brilliant! Thanks for your kind feedback - really helps us to do what we do!
Henry Blake @ WoodBlocX
Great looking raised beds
The Woodblox kits are great, they went together well and we have had positive comments from neighbours passing by. There was a minor issue with 2 cap pings being the wrong size, this was resolved very quickly. Overall very happy and would buy again
Karen in Lincoln
Thanks so much for your kind feedback. We're very sorry that you had an issue with your capping but glad we managed to get it resolved for you!
Henry Blake @ WoodBlocX
Excellent but no customer support at weekend
Excellent product but I was disappointed that there was no customer support at the weekend
Geoffrey Jones
Thank you for your kind feedback. We will certainly take it on board for the future.
Henry Blake @ WoodBlocX
This is our second purchase from WoodBlocX and it was just as easy as the first time. I had high expectations of the staff and services and I am pleased to say that they weren't misplaced. Good job
Andrew Betts in Hatfield
Fantastic, glad we could help and thanks so much for revisiting us!
Henry Blake @ WoodBlocX
Exceptional service.
Product was exactly what I needed and expected. The assistance and help I got from Blocx in planning my new pond was exceptional.
Roy French in Barnehurst, Kent
Thank you so much for your kind feedback! We really appreciate it.
Henry Blake @ WoodBlocX
Excellent, first class product.
Very easy to order, delivery as promised with delivery driver extremely pleasant and helpful. It is well worth spending the time to ensure that the first level is flat and level, this was the most time consuming part. The rest of the pond went together very easily and the finished product I was really pleased with. The fish also seem very happy in their new home. Excellent, well worth the money spent and would highly recommend this product.
Julie Tolley
Wonderful! We're so happy to get your feedback, thank you so much. Hope the fish have settled in :)
Henry Blake @ WoodBlocX
Great Product
Very impressed by the product and the notes for construction - probably hardest part is getting the 90 degree corners set on the base layer. But after that no difficulties.
Will definitely use again - next time a pond.
Barry Vaughan in Bransgore
Great stuff, happy to hear that you were impressed with our product. Look forward to hearing from you again!
Henry Blake @ WoodBlocX
Great product and easy to build.
The service was very good and the delivery was prompt and the delivery person was very helpful in taking it round the back of the house.
I do not have very good fit skills and but even I was able to build the main pond structure, although one of the pieces of edging was not cut right, which did cause us a problem and has slightly effected the final look of the pond.
The only thing that needed more instructions was fitting the pond liner. We really didn't have a clue about what we were doing on this and it took a significant amount of time.
Overall the finished product looks good and makes a great addition to the garden. If we can build it then I am pretty much sure anyone can do it.
Martin Bowell
Thanks so much for your feedback. We appreciate your patience in putting the liner in! We will take your comments on board and aim to improve our instructions for fitting liners to our ponds. It would be great to see pictures of your finished project if you have time too.
Henry Blake @ WoodBlocX
Great! Easily put together.
Anthony Sullivan
Superb! Really happy that you found the WoodBlocX easy to put together.
Henry Blake @ WoodBlocX
Missing items on delivery
Great initial service,prompt delivery spoilt by over 10No.items short causing
costly delay due to installers unable to complete raised beds.
David Reeves in Reading
We're really sorry about missing the items out on your order. We always aim for the highest standards of quality control
to make sure that we make the process as smooth as possible for you and have let you down in this instance. We do hope
that you return to us in the future so that we can make it up to you!
Henry Blake @ WoodBlocX
Rectangular beds
Excellent website
Simple design function
No poblems at any stage
Paul Collier in Devon
Good service by WoodBlocX
Website easy to follow.
Delivery within a few days.
Debbie Debney in Exmoor
Will use the service again.
Whole transaction was easy.Very efficiently done.Excellent service and delivery.
David Jackson
Excellent service by WoodBlocX
Fantastic customer service.
Thanks so much for your kind feedback! We do make an effort to provide the best service possible.
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Very clear website
Janet Biddiscombe
Quality Service
Quality Service Would use them again
Many thanks for your kind feedback!
Henry Blake @ WoodBlocX
Repeat purchase of an excellent product.
Excellent product, so made a further purchase. Arrived promptly as expected and easy to assemble. Looks great!
Great stuff, we're happy to hear that you came back to us again. Would be great to see some pictures if you get time!
Henry Blake @ WoodBlocX
Fantastic!
Excellent product, super efficient delivery, highly recommended!!
Peter Turier in Gloucester
Brilliant - we're so happy with your feedback! Thank you for that :)
Henry Blake @ WoodBlocX
Really pleased
Woodblock's as a company we're very friendly. And did exactly what they said they would. The product was real quality and easy to put together. The only problem I found was some of the drawings a little hard to see. For instance, I put the the metal bracket over the plastic not underneath. Still it now looks great.
mike barlow in York
I'm delighted you are happy with the product. If you needed larger drawings please don't hesitate to get in touch as we'd be very happy to supply them.
Henry Blake @ WoodBlocX
A great addition to our garden.
An excellent product with very good service and advice.
Chris Flemington
We are so pleased you like our product.
Henry Blake @ WoodBlocX
first class
great service from the time I ordered till the delivery every thing happened when they said it would even the delivery
Graeme Hancock in leicester
Delivery, quality, instructions, construction and finished appearance all e...
Delivery, quality, instructions, construction and finished appearance all excellent!
Dr C in Epsom
Fantastic! Thank you for your feedback. We really appreciate it - do send us some pictures of the finished project if you have time!
Henry Blake @ WoodBlocX
Great product, very good service slightly let down by the delivery company
Having used Woodblocx products before I knew the quality of the product would be good and I wasn't disappointed.
The service from Woodblocx was also exemplary in that I placed my order on the Monday and the scheduled delivery date was stated as being the following Friday. Unfortunately the delivery company let the side down and were unable to deliver that day so we agreed a delivery the following Monday at no inconvenience to me.
Regrettably I have hurt my back so I won't be assembling the product just yet.
Mike Gledhill in Basingstoke
Thank you very much for your feedback. We are sorry that your delivery expectations weren't met in the first instance and appreciate your patience with the delay. We hope you recover well - just let us know if we can help with anything at all.
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Excellent service all round.
Brian Roebuck
Superb, thank you for your kind feedback!
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Excellent customer service, great product!
Mike in Paignton
Superb, thank you for your kind feedback!
Henry Blake @ WoodBlocX
Excellent product
Easy to order quick delivery. Me and my thirteen year old son put together in less than two hours. Was like making a big lego pond
Alan in Isle of wight
Brilliant! It is just like wooden lego :). Really glad that you were happy with the order.
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Great service!
Fiona Barrett
Superb!
Henry Blake @ WoodBlocX
Good product, simple to build and looks great when completed. I had one que...
Good product, simple to build and looks great when completed. I had one query and when I called my query was solved immediately. I would buy from this Company again.
Michael Monk
We're so happy you like our product and service.
Henry Blake @ WoodBlocX
Great product fantastic service marvellous people
Great product, very very helpful owners. Nothing too much trouble. `Great service everything delivered on time and if there are any discrepancies - not very often - corrected immediately.
Grat people to deal with enjoy their company [even if it is unfortunately only on the phone] every time
Idris Rees
Smart, welll made product that looks great
Good delivery and communication via email. Clear detailed instructions on how to assemble, plenty of spares, once you get the first part level the rest goes together nice and easy, components are all we made or fabricated. Very satisfying to put together and look really good. Would recommend
Superb! We're really happy to hear it was an easy process for you.
Henry Blake @ WoodBlocX
Efficient and helpful service. Easy to construct with simple instructions....
Efficient and helpful service. Easy to construct with simple instructions. Result is a professional and sturdy planter which should last some years.
Excellent service by WoodBlocX
Speedy delivery, top notch service and great product. Keep it up guys.
Superb! Really happy that we could help with your project and thanks for your kind feedback.
Henry Blake @ WoodBlocX
Good service by WoodBlocX
Easy to assemble and nice finish.
Great stuff, glad you were happy with your WoodBlocX!
Henry Blake @ WoodBlocX
My raised bed arrived with wrong instructions, which I didnt know at the ti...
My raised bed arrived with wrong instructions, which I didnt know at the time. this led me to start making the bed and then realised it didnt work. I had to dismantle it and wait for new instructions to be emailed. when they arrived it needed more different pieces, these where mailed out and diidnt fit properley. I had to end up sawing pieces to fit. Not a good experience
Chris Ching in East Sussex
Really sorry about this. I have now had a word with our team to find out what went wrong here and hopefully, this won't happen again. I have also dropped you an email regarding this today.
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Efficient, prompt delivery, as quoted
Excellent service by WoodBlocX
very good service and very good product, this is me second planter.
Great stuff, glad you are happy and decided to return to us!
Henry Blake @ WoodBlocX
Great product
Hi team
Everyting i have asked has been done James has been very good at getting back all i have asked has been delivered ,only negative is not having a fixed delivery time a problem when you are using pallet line ,would be helpful to have a two hour window not a five hour window as with all deleiveries a 12 - 5 pm is not helpfull with several guys sitting around waiting ,but in general really good product and service .
We are using woodbloxc on several jobs at present and intend to carry on .
cheers Paul Davis
Landscape supervisor Groundwork london
Paul Ben Davis
Thanks for the feedback - will make sure this is passed on to James too! Fully understand about the window of delivery, do keep in touch on the day of delivery for future projects and we'll do our best to get a more accurate delivery time.
Henry Blake @ WoodBlocX
Great product
Fantastic product, fast and efficient delivery.
Excellent product
Very impressed with how easy the kits went together. The joints and mitres were very good fits.
Excellent service by WoodBlocX
Easy to purchase, quick deliver with no fuss
Jane Dabbs
a good product and easy to erect.
Delivery was on time and helpful. I found it really easy to put together. Obviously time taken get it perfectly level is the key - especially as mine is a pond,.. So considering I am female and over 70 - should be a doddle for most people. I have happy fish now.
A good product.
eileen in cornwall
We are so pleased you like our product and found construction easy.
Henry Blake @ WoodBlocX
Unbeatable
Excellent all round service. Nothing they can't do
Greville Cooke
Our team is always on hand to help. We like nothing more than a happy customer.
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Very nice to deal with
Mark Smith in Ne615qw
.Wa are so happy you enjoyed your WoodBlocX experience
Henry Blake @ WoodBlocX
The good thing about Woodblocx is that they take away all the hustle and bu...
The good thing about Woodblocx is that they take away all the hustle and bustle of
working things out and cutting all the wood to speck, it's all done for you and you just have to assemble , which is easy if I can do it.
George Costa
We are so pleased you like both our service and our product. The woodBlocX team are always happy to help no matter what.
Henry Blake @ WoodBlocX
Excellent service throughout.
WoodBlocX's service was excellent right from my initial enquiry some months ago. The planters will not be assembled until the weather improves, and we are lookin g forward to seeing the completed raised beds. My only "complaint" is that I have been charged £9.26 for the dowel cutter despite being told it was included FREE! Anyway, thanks to Harry, Dan and Lachlan. Lang may yer lums reek, as they say!
Andrew Glendinning in Shoreham-by-Sea
Haha - our lums are always reekie! Thank you for your kind feedback. We're really glad to hear that you thought our service was excellent! We would love to see pictures of the finished raised beds as well. Dan will be in touch soon to get the situation with your dowel cutter sorted out.
Henry Blake @ WoodBlocX
A Very Happy Customer
A very fast service, excellent help in picking the correct products. All raised beds built and they were easy to put together (big lego!) and look fab.
Delivered by a helpful, cheerful courier as well which made it easy.
Jenny Gibson
Great! We're really happy to hear that the raised beds are looking good - we would love to see some pictures too!
Henry Blake @ WoodBlocX
Very pleased
Good customer service - had a piece that I needed to be sent, which they did quickly and with zero fuss.
Richard Morton
Great, glad we could help. We do always try to achieve the highest levels of customer service!
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Arrived on time. Good quality and all as advertised
Superb, glad we could help!
Henry Blake @ WoodBlocX
Excellent product and excellent service.
The delivery was prompt and exactly as specified. The construction of the raised bed was easy and the instructions were very clear. I could not have hope for a better product. Thank you.
Paul Rivett
Thank you so much for the lovely review of our product. We are always delighted to hear from happy customers.
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Very good all-round service.
Thank you for your kind feedback, we do try to offer the best service possible for all of our customers.
Henry Blake @ WoodBlocX
Good product but website and customer service need improving
Online ordering would not accept a discount code so I had to telephone order. Operator would not accept my quantities and referred to technical team to draw up and calculate my order, but with incorrect wall lengths and height. So a waste of time. As I had used WoodBlocX twice before I insisted on ordering my quantities but order was incorrectly transcribed even though it was read back to me correctly. Delivery was quick but 2 pieces were left out so a second delivery had to be made. All in all a disappointing experience.
Tony Scriminger in East Grinstead
Thank you for your feedback. We're sorry to hear that we didn't meet your expectations with this purchase. We do endeavour to provide the best service possible for all of our customers. We hope to hear from you again so that we get a chance to show our usual high standards of service.
Henry Blake @ WoodBlocX
Excellent service
Very good service and a query I made to the company was dealt with very efficiently.
Thank you for your kind feedback, we are glad to hear that the team were efficient!
Henry Blake @ WoodBlocX
Really good experience with an excellent product which went together quickl...
Really good experience with an excellent product which went together quickly. The blocks fitted together very neatly which we were really pleased with. Would be useful if following was available online as I can't be the first person to ask (!): If on patio what goes on bottom (was advised to use pond liner/plastic - would be great to pay extra for this), give the measurements of all outside lengths (not just diameter) so would be easy to work out volume of soil required, next to each bed option list the approx amount of soil required. Tip: definitely buy the lump hammer (rather than use your standard diy hammer) and absolutely buy the dowel cutter. Wow so much easier. Thanks a lot (Wanted to buy circular bed but only two sizes were 1m/2.5m diameter. Wanted approx 1.5m - so many versions of hexagonal/octagonal available but only two circular... More choice would have been ideal).
Superb! We're really glad to hear that you you were happy with the product. We have taken your feedback on board and are aiming to send out soil volumes with all of our designs from now on. We're always on hand if you need any assistance at all.
Henry Blake @ WoodBlocX
WoodBlocX OK
To order was simple, the lad was very helpful. The delivery was on time and the delivery driver chatty and pleasant. I have prepared the ground to build it but not as yet done so. I will get to it at the weekend, if the weather is OK.
I have read the easy to follow instructions and can see no problems there.
Thanks for your kind feedback. Good luck with the build and do let us know if you need anything else!
Henry Blake @ WoodBlocX
As above
Good quick phone service and helpful.
Thanks for your kind feedback!
Henry Blake @ WoodBlocX
A fantastic product - easily met our expectations.
A fantastic product. After weeks of researching your product and others we decided to take the plunge and buy one of your raised garden sets. It was a big decision to take as we are at present changing a very large garden into an easy maintenance one. We will be needing more. My husband is 85 years old and had no problem putting the raised garden together. The delivery man was extremely helpful. We liked your tracking system. Everything said on your website came up to expectations. Thanks for the Haribos. We'll be back.
Thank you WoodblocX.
maintenance garden.
Excellent! We're really happy to hear that everything went smoothly for you.
Henry Blake @ WoodBlocX
A few minor problems with the unusual shape I had, but the guys were very h...
A few minor problems with the unusual shape I had, but the guys were very helpful.
Glad we could help!
Henry Blake @ WoodBlocX
Excellent service. Delivered right to the door haven't built the Blocx yet ...
Excellent service. Delivered right to the door haven't built the Blocx yet but looking forward to doing so and know that I can get help if needed.
Fiona Boyd
Very good support
I received helpful support with a personal touch.
Richard Playford in Uckfiel
Our team is always happy to help no matter what the question or request.
Henry Blake @ WoodBlocX
Good product and good support.
We like the Wood BlocX product. There was a problem with some supplied parts not being right, a simple mistake that was sorted out quickly.
Thank you, we are glad that we could sort out your issue quickly!
Henry Blake @ WoodBlocX
Great service and products - very helpful and knowledgeable team
Excellent service, price, quality, delivery - well done and thank you
Superb! Thanks for your kind feedback.
Henry Blake @ WoodBlocX
Looks Great!
WoodBlocX produced a design for me in under 24hrs, it took a day to build and it now looks great in the garden
Fantastic! Glad that your garden is looking great.
Henry Blake @ WoodBlocX
raised beds
Very good service as usual.not put it together yet but has always been ok before
Christopher Crouch in suffolk
Glad to hear you were happy with our service!
Henry Blake @ WoodBlocX
Thank you!
Delivery was as requested. We have constructed our raised bed, following the instructions and it is now half full of soil and waiting to be planted up in the spring!
Excellent! Hope the planting goes well.
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Great service. All fitted together brilliantly. Very easy.
Keith BRIZELL
Thank you! Very happy to help and glad you found it nice and easy.
Henry Blake @ WoodBlocX
Excellent product and service
Great service and product. The instructions were very clear and writen for my design. So I knew exactly where each block and peg needed to go.
Thank you.
Ron
Ron in Ashford Kent
Thank you for your kind feedback. We are glad to hear that it was all clear for you.
Henry Blake @ WoodBlocX
Good products, too many emails
I've yet to build my project (this website is too clever by half). I've been happy with the blocks in the past, delivery can be a problem (the tracking system did not seem to work). Also, the gravel in my drive was a problem for the delivery system. I seem to be getting too many emails with offers, I don't mind 1 or two a year, but I feel pestered - I can unsubscribe, but I didn't want to do that - problems, problems ......... (Oh yes, get rid of these chirpy messages, we're not 2 year olds).
Thank you for your kind feedback, we will certainly take it in to account.
Henry Blake @ WoodBlocX
Delivered promptly. I had a level base ready and it was a doddle to assembl...
Delivered promptly. I had a level base ready and it was a doddle to assemble. I just followed the instruction pictures for each level and it was easy. I had to give the capping a bit of a knock to fit into place, but it looks great, tight well cut joints.
Very pleased. It is more substantial than similar products from your competitors and it will last longer.
Michael Thompson in Pegswood, Morpeth
All of our kits and bespoke designs come with complete step by step instructions, this makes building our BlocX super easy.
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Excellent and prompt service
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.
Henry Blake @ WoodBlocX
Fantastic product - love it.
A beautiful product and excellent service. Don't hesitate as you will not regret the purchase. IHighly recommended.
Thank you for your kind feedback! We're really glad to hear how much you liked your WoodBlocX!
Henry Blake @ WoodBlocX
A demanding customer got everything she'd hoped for!
This was quite a complicated bespoke purchase. The designer was endlessly patient (we finally went through 5 versions) and the results are excellent. I am really thrilled.
Thank you for your kind feedback. Our design team were very happy to hear that you were satisfied with the final product. All the best!
Henry Blake @ WoodBlocX
Excellent product
Respond rapidly and helpfully to email queries. Order page easy to use and delivery 5 days after order,
Helen Hutchinson in Cambridge
Thank you for your feedback! We're glad that you found our service helpful.
Henry Blake @ WoodBlocX
Totally Brilliant!
A totally brilliant product and the effect is stunning. Many people have commented on how well the wall and steps up onto the lawn look.
Chris Fox in Stoke-on-Trent
Superb! We're really glad to hear that you were happy with your purchase.
Henry Blake @ WoodBlocX
Very good product
We bought this system last year and thought it so good that we repeated our order this year.
Sue Halloway in Southampton
Thanks for returning to us! We're glad that you liked our system.
Henry Blake @ WoodBlocX
Quick and easy
Simple to calculate and simple to order. Fast delivery.
Ian Lloyd in Sheffield
Thanks! We're glad you found the ordering process nice and easy.
Henry Blake @ WoodBlocX
Easy to install concise instructions and good bespoke design. Will use them...
Easy to install concise instructions and good bespoke design. Will use them again.
Thank you for your kind feedback! We're glad that to hear that you were happy with everything.
Henry Blake @ WoodBlocX
Excellent - once again
Our 4th order now - started off with a pair of raised beds & have now landscaped the whole (previously tired) front garden & driveway.
Chris Walker in Wokingham
Thank you for your kind feedback! We are always happy to see a returning customer.
Henry Blake @ WoodBlocX
Best Choice
Excellent quality, Great delivery time, clear instructions
Ray Owen in Minster
Thank you very much for your kind feedback! We're glad that you were satisfied with your WoodBlocX.
Henry Blake @ WoodBlocX
Woodbox knocks your block off!
What an excelent product and service. It was joy to work with Woodblox! Instructions were clear and if you take time initially everything fits into place and I am 79 years old.
Frederick Hart in Stirling
Thank you for your kind feedback! We really try to make the build process as easy as possible and are glad to hear it was a success for you.
Henry Blake @ WoodBlocX
It arrived on time and was quite easy to build after you read the instructi...
It arrived on time and was quite easy to build after you read the instructions the quality of wood was quite good will definitely think of buying one for the front garden
Thank you for your feedback. We're glad to hear that you found our WoodBlocX easy to build with. We will be here if you have any questions about your next project!
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Really helpful on the phone - a little slow to respond by email sometimes
Thank you for your kind feedback. We are always trying to improve our service so will definitely take on board what you have said, please do keep in touch.
Henry Blake @ WoodBlocX
Want to spruce up the garden? Use WoodBlocx!
Excellent first time WoodBlocxer! Ordered a bed that suited my garden after a number of questions regarding size, requirements, how it works etc. I had excellent service/advice from the team and the bed was ordered. Delivery was quick, intact and no damage on a pallet left outside the house as per my request.
Fitting initially was a challenge only because of not reading instructions and doing it somewhat late so light was always an issue.
Once we got into it, it was really easy with only a few blocks near the top not wanting to go in easily and with that comment, what I mean is it took 3-4 more hits - nothing at all a showstopper.
End product - looks brilliant! It's been a few months now and now fits in perfectly in the garden. Will be back for more - just not sure what I want to do yet.
Thank you for your feedback! We are happy to hear that delivery and installation was a nice smooth, process. If you have any questions about your new (or existing) project we will be here to help.
Henry Blake @ WoodBlocX
Excellent all round service.
Excellent service from design help to delivery. Free design service very good and quick.
Thank you for your kind feedback. We are glad that we could help!
Henry Blake @ WoodBlocX
Excellent team work
being able to phone and adjust measurements untill the design is right, and good service from the company employees. Thank You all John
John Simmonds in Yarmouth Isle Of Wight
Thank you for your kind feedback. We always try to offer the best service possible.
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Good website easy to order and delivered on time
Simon Greener in Bradley Stoke
Thank you for your kind feedback!
Henry Blake @ WoodBlocX
retaining wall with steps
I'm sad to say it was not as good a product and service I would have hope for
Martin Philips
Gravel and concrete replaced by hope
Ordering was easy and everything arrived on time. The instruction leaflets were clear and my helpers were able to follow them easily. We were surprised to find a few extra pieces were included - just in case! My husband has mobility problems and is now really looking forward to being able to garden again using the raised beds. Everyone who has seen them has admired them - even before they are planted up.
Mary Hockey in Felixstowe
Excellent service by WoodBlocX
Exactly what I ordered with prompt delivery
Alistair Mcgreevy in Le19 8xw
Excellent quality & service.
Immediate response to request for quote, rather than having to chase up & when found to have a couple of parts supplied incorrectly, these were despatched & arrived with me 2 days later.
Clear & easy to follow assembly drawings.
David Allison in Cumbria
Sorry for the mistake with the components but I'm glad we could rectify the issue.
Henry Blake @ WoodBlocX
All round Quality
Accurate and efficient delivery of order.
Customer service concerning a queried component was excellent and replacement part received within 2 working days of my phone call
Peter Phipps in Aberystwyth
Great product
Helpful and knowledgable. Dealt with query promptly.
Robert Parks in Quorn
Our team is always here to help.
Henry Blake @ WoodBlocX
Excellent
Excellent service. Delivered when said. Would highly recommend.
Delivery of order was very smooth
Excellant delivery to my requirement and product looks good quality
Kristine Sanger in Horsham
Reliable service. Sound product for raised beds.
Good delivery service. Easy assembly system.
Phil Bond in Lee on the Solent
Great product easy to use and assemble, after getting the first row level
I would have rated a 5 star but for the fact you got the first plan wrong for the seating and the length of the longest wall should have been 4100mm and yours came in at 4125mm so I have had to cut some of the leant off one block on each leaves not to hard as a competent DIY'er.
Richard Burke in LS24 9LA Tadcaster
We are very sorry your design was not quite right. We always try our very best to make sure the design is exactly what you are looking for so I am very sorry on this occasion the wall length was not correct.
Henry Blake @ WoodBlocX
poor quality timber used at a very expensive price.
Poor quality rough sawn timber used. Rough edges not sanded down. Poor instructions for assembly. Confusing that colour instructions did not match and included instructions for other shaped raised beds aswell as the one we had purchased. Why? Very expensive for a poorly finished product. Expected better quality timber for the price we paid.
We are deeply sorry for the problems you have encountered using Woodblocx.
The rough quality timber is made that way to keep it looking as authentic as possible to enhance the final design. Depending on the design, or by request we sand down sections of the Woodblocx. This is very common with benches and seating designs.
We are sorry you had trouble with the instructions you received. The basic instructions included are there to simplify the building process of how to connect the blocks and insert the dowels. We use these instructions on all of our designs regardless of the shape or complexity of the build. The colour key along with the layer by layer instructions should match all designs that we process as they are all generated from the same CAD design.
Sorry again for any confusion this process may have created.
Please don't hesitate to get in touch if you experience any further problems.
Hope your design turned out well in the end.
Thanks again,
WoodBlocx
Henry Blake @ WoodBlocX
Excellent service
We have bought, at different times, two vegetable beds and have received excellent service. On the first occasion I made a mistake and you kindly, free of charge, sent me several replacement parts.
On the second occasion I made another mistake that was not so problematic. It could have been avoided and I was able to rectify it.
I would like to give positive advice which, if implemented, would have stopped me making a mistake. On the final section when the capping is being put on it would help to be reminded to cut the dowels before trying to hammer it on. I forgot to do this.
We will be buying from you again soon.
Boxes for Herb and Strawberry Beds
It has been very easy to order exactly what I wanted, delivery was prompt and the wooden boxes look just right and as I imagined them to be. Very easy to erect and looking good!
Jean Campbell in Isle of Barra
Found raised bed easy to put together with excellent instructions
Very helpful when placing order and product was delivered promptly and in good condition.
DAVID GREEN in countryside
Speedy service but way too expensive delivery charge, I only wanted a bag o...
Speedy service but way too expensive delivery charge, I only wanted a bag of dowels and wedges. Delivery charges almost doubled the cost of item.
Great Product and Company
Great product, easy to assemble and great customer service from the company. Will definitely use this company again
Tony Emerson in Newbury
First class bespoke service and quick delivery too
We needed a bespoke raised bed and Harry at WoodBlocX was very quick in coming back to us with a bed that matched our exact measurements. Placed the order on a Tuesday and was able to have it delivered on the Friday. Great service!
Paul Bevis in Swindon
Great product
Delivered on time and excellent product
Easy to construct after the first row. Needed to call for advice they coul...
Easy to construct after the first row. Needed to call for advice they couldn't have been more helpful.
Roger in Sheffield
Riased beds
This is the second lot we have bought and it is much better than the first which was very damp.Have not yet put the corner unit together completely but seems ok
Christopher Crouch in Suffolk
Excellent service over the phone
Excellent
Rognvald Bews in Invergordon
Ideal solution
I was looking to build some raised beds and woodblocX provided the ideal solution. Ordered, delivered and built within a week. My only criticism is that the instruction leaflet needs to be more detailed, especially in differentiating the blocks. Also you need to stress the importance of using a set square to ensure that the base level is " spot on". I will be placing another order next month...this time it will be bespoke.
Many thanks.
Our experience with WoodBlox
My husband who is a joiner says the product is really good but let down by the drawings we were sent, instead of showing each individual layer there was a repitition of layer 5 on all drawings!The video showing the ground being levelled with sand,but no ground spikes used as we did which when they they were knocked into place pushed the sand down and the blocks out,very frustrating having to put them back into place using a trowel to prise the blocks upwards to make it level for the next layers and pack the sand back up the bottom layer.
Everything just great
Brilliant service.
Raymond Monkton in Droitwich
Expensive but otherwise just what I wanted.
Comprehensive instructions, soon got the hang of putting the blocks together. My kit was about 13' x 4' and it turns out I wasn't sent enough blocks - I ran out just over one layer short. I have phoned and been assured the remaining blocks are on the way. Quite expensive really but otherwise just what I wanted.
Jeff Turner in Somerset
Excellent service by WoodBlocX
helpful person on end of phone immediately and no long wait
Jennifer Miller in hampshire
Good but some parts missing from original delivery
Some missing pieces so wasn't able to complete as quickly as hoped but missing items were quickly sent by parcel. No issues with product or delivery other than missing parts.
Bespoke design - absolutely delighted
The website is well laid out and easy to use. I wanted a bespoke design for our new garden and I was impressed with the service and "can do" attitude. The design came through within 2 weeks and ordering was easy, and selecting your own delivery time slot was a bonus. The telephone service during the build is a lifeline ....... thanks you again. Would definitely recommend.
Annette Tadman in Chudleigh, Devon
Excellent Product
Love the product. Staff very helpful. Easy to construct with clear instructions.
David Wright in Warboys
Helpful design service at no extra cost
Brilliant
Ian Callaghan in Oxford
Top up order
I recently had a bespoke design set of steps from Woodblocx but due to unforeseen ground level changes I needed extra blocks to finish off. They were easily ordered and sent post free! Superb design service and overall excellent. The key is getting the first row absolutely spot-on and the rest of the build becomes straight forward.
Kevin
really flexible and helpful
On time
On time.
Matthew in Tonbridge
Retaining Wall Kit - Good Experience
The quality of the product is excellent. Construction is easy with good instructions provided. And customer service is proactive and very helpful. Thanks
Paul in High Wycombe
A very fine product !
Arrived on time in perfect condition with a nice load of instrutions which were easy to follow,and a surprise to me was the quality machining which meant every part fitted well.
The quality and the service was second to none and would buy again.
Barry in Herne Bay, Kent.
Total satisfaction with product.
The kits arrived within 4 days of ordering as promised, and the product is really good and solid, just what we wanted. It fits together well as long as you keep everything level.
There were a couple of parts which had been cut wrongly, but when I rang they delivered these by post the next day. Brilliant service.
Thank you.
Phil in North Yorkshire
Great product, great service!
Excellent service from start to finish
Stu in Lincs
Staff were very helpful.
Great service and support and the job just done !
Great product and a great time saver. Ordering more products at the end of the months will soon have the whole garden full of woodblock
Colin in London
Highly recommend WoodBlocX.
Excellent Product, Excellent Service and Excellent Backup Query/Information Department.
JONATHAN in Rugby, Warwickshire.
just brilliant
excellent service the staff were most helpful delivery was very fast I had one small problem but one phone call and was all sorted easy to assemble and finished item looks fantastic
Malcolm
A good prduct and I would use them again.
The service provide by woodblocx was very good, but we did have some minor issues.
Karen in Kent
Good got better.
All very good as expected. Fitted as expected.
Will use again if I need any further garden projects.
Good service, great product - let down by mediocre delivery service.
Good advice regarding the planning of a retaining wall.
Prompt action when I realised that some of the order had not been delivered.
Significant delays by Parcelforce, the delivery service.
Cecil in Taunton
good item great service very good product thank you
Richard in north wales
Good service marred by misleading advertising
The product I ordered was delivered promptly and efficiently. The ordering process was straightforward but I was disappointed to find that my order was too small too qualify for free delivery - the flyer from which I learned of the product did state this but in VERY SMALL PRINT. This annoyed me and would discourage me from recommending WoodBlocX.
Brian in Oxfordshire
Turns out they are human.
On the whole I like woodblocx but in my most recent order they did manage to send a wrong piece. However, since I changed my mind when building the raised bed on its size. I just took the saw and adjusted accordingly. I expect they would have replaced it if I had asked. But it was a slight slip on the high quality I had come to expect, (given the price). Nonetheless, I will not hesitate to use them again.
Malcolm in Leeds
Amazing stuff
Easy to build, delivered on time and speed up the job. Only thing is it's a little expensive.
Ben in Glasgow
Raised Bed
Took us a long time to put together a 3 metre long raised bed.A lot of the wood was damp which made it more difficult.With a coat of stainer it now looks good and we probably will buy some more.
Christopher in Suffolk
ok
A great experience from start to finish
An excellent product delivered on time. This is the second time I have bought from this company and I would certainly do so again. Very easy to construct using the excellent instruction manual, which is specific to each project. I am now trying to think of other garden projects.
Arthur in Pickering
Wonderful Product, so glad i found out about it.
Arrived on time. Well packed and complete, no missing items.
What a brilliant system, that produces professional looking results. Will use again, should the need arrise.
Brian in March, Cambridgeshire
Very pleased with delivery, ease of assembly and construction
Very helpful delivery arrangements, greatly appreciated.
Sean in Leith
A very satisfactory purchase.
I ordered on-line, on a clear form, with no problems. The order was acknowledged and dispatched quickly, and the pallet with the BlocX was left in a sensible place in my driveway in my absence. When I found one piece missing, action to correct the error was immediate.
Robert in Norfolk
Plantastic
Delivery person very helpful and flexible (our street is hard to park in).
Instructions kits excellent, clear and easy to use.
Simon in Edinburgh
Liked the product very much.
Delighted with assembled with assembled unit, looks a treat in our garden. The delivery was prompt.
excellent product, simple to build.
Everything from ordering to delivery went smoothly and on expected delivery day, items were well packed and instructions excellent.
Colin in East Sussex
Very swift
Ordered on line and delivered by due date - straight into the garden.
Janine in Hampshire
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.
Henry Blake @ WoodBlocX
Excellent service, very professional approach
very thorough service from start to finish answering all queries that we had.
Our team is always here to help.
Henry Blake @ WoodBlocX
maybe I just had a bad set of circumstances, but was not hassle free - although product itself is good.
Was close to putting poor, although communication via e-mail was good, the delivery didn't arrive when agreed (although revised from initial date) and also arrived with only two ground spikes when the sheet said it should have more. I think it may be that I simply had a poor set of circumstances ...bearing in mind several e-mails were exchanged to eventually to confirm delivery, I may have considered the delivery charge being waived as a gesture of good will? Also the pallet was loaded incorrectly so I had to assist the driver in lifting it off the truck as other deliveries were in the way. Driver wasn't too impressed but credit where due, very helpful and I didn't mind helping!
Gareth in North Wales
We are very sorry for the problems you experienced during your order and delivery. We will always try to rectify any issues immediately so if there is ever a problem at any stage please don't hesitate to get in touch.
Henry Blake @ WoodBlocX
High quality materials enabled me to easily build a professional looking landscaped garden.
Easy to use website and simple to order what I needed. Excellent tutorial videos online. Package delivered on the day promised and as described - delivery company happy to drop pallet into my garage. All instructions provided and extremely easy to follow and construct my raised beds. Wood quality is excellent and the pieces were very easy to assemble on a flattened surface.
Malcolm in Hertfordshire
We are so happy you have had a pleasant WoodBlocX experience.
Henry Blake @ WoodBlocX
Fantastic first class service
We received an excellent personalised service from Woodblocx. First rate and efficiently managed company - highly recommended. Thank you Henry.
Ken and Moira in Maryburgh
We are so pleased you are happy with our service.
Henry Blake @ WoodBlocX
Fabulous service
Incredibly helpful and kept informed of progress at all stages.
Charlotte in Devon
Our team is always on hand to help in any way we can.
Henry Blake @ WoodBlocX
Easy to use website and very helpful company to deal with if you need to speak to them directly.
I purchased a retaining wall for the size I required. This is very easy on the website and the cost is provided immediately. While on the website, I was invited to chat which enabled me to quickly get a couple of questions answered. When the parts arrived, there were a couple of accessories missing so I contacted Woodblock who without quibble sent out the missing bits which arrived in a couple of days.
Phil in Chatham
Perfect service
Absolutely amazing. The service was first class.
Neil in Leicestershire
Grest service
WoodblocX were a very friendly and helpful company to deal with. Being a smaller family business they were able taylor the product to my needs easiler and with no hastle.
Duncan in Inverness
I made my order by web, it was easy, when I knew what I wanted. Just a small retaining wall.
The deliverer was very friendly and I got the Pieces just where I wanted them.
I sure wil have some more Woodblocx, now that I know that they come so good together.
Eeva in Kinlochleven
Please don't hesitate to get in touch if you need our help again.
Henry Blake @ WoodBlocX
Excellent service and a good product that I was able to construct in 1 day.
The product was delivered as promised and the pallet placed where I requested despite me not being there at the time.
Sidney in Northumberland
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.
Henry Blake @ WoodBlocX
very good, would recommend
Mark
Thanks for recommending us.
Henry Blake @ WoodBlocX
Great service, fast and friendly.
Paul
We try and make our whole order purpose as simple and as fast as possible.
Henry Blake @ WoodBlocX
Excellent service from start to finish
From start to finish the way the staff dealt with our order was superb. Harry who took our order and turned it into a superb design was excellent throughout and resulted in exceeding all of our expectations.
Anyone thinking of installing your products would be hard pressed to find better, unfortunately we donot have anymore space in our garden.
We would be only to happy to show any prospective buyer our installation for you.
Many thanks to you
Pam and Graham Church
Graham
Thanks so much for the lovely review.
Henry Blake @ WoodBlocX
A first class company where the customer really matters.
Truly excellent Company with first calss customer service and a fantastic delivery service (Dingwall to Cornwall for a 250Kg pallet in less than 24hrs, wow!)
Can’t praise the product or the company high enough. I am really delighted all round! Well done to all concerned.
John in Cornwall
We are so happy you like our service.
Henry Blake @ WoodBlocX
Excellent service, bespoke product designed quickly & easy to assemble. Would use again!
Mr Mitchell
Our free bespoke design service is here to help you get exactly what you need.
Henry Blake @ WoodBlocX
Always the best. Many Thanks to the team.
David in Kent UK
Our team is always happy to help. We hope you enjoy your WoodBlocX for many years to come.
Henry Blake @ WoodBlocX
Quick and efficient delivery service.
Kenneth in Armitage Staffordshire
So please with my purchase
First class service all the way through my Oder, got so much help on the live chat, before I ordered. This really helped. The day of delivery they got in touch with driver for me to see what time for delivery.
Lynne in Yorkshire
We always try to provide the best possible service to our customers.
Henry Blake @ WoodBlocX
Excellent product
Very helpful design services as I needed a bespoke solution
Jeff in Cambridgeshire
After receiving your details we can normally get a design back within a day. Sometimes in the Spring this can be longer as we get much busier at that time of year.Once we have drawn up your free bespoke garden design we will email over a 3D model in a PDF. This will show your design and include a price for your specific new landscape design.
Henry Blake @ WoodBlocX
grate product and helpfull designers
easy people to deal with and order from
I worked through a few versions of the design with the Woodblox designer until I was fully satisfied.
delivery was prompt
construction simple with very easy to follow design plans
I can happily recomend
phillip in Stamford, Lincs, UK
Our design team will always help until you have exactly what you want.
Henry Blake @ WoodBlocX
All round excellence.
Excellent all round from order process, delivery, and quality of product. I would have no hesitation in recommending or in using the product again.
We try to provide the best possible service no matter what stage you are at.
Henry Blake @ WoodBlocX
A great product. Easily installed and looking good.
We are so glad you like our product and found installation easy.
Henry Blake @ WoodBlocX
Excellent
Very good service, came up with the design I wanted for my garden, very happy. Very good quality.
Our design team can male sure you get exactly what you want for your garden with the minimum amount of effort.
Henry Blake @ WoodBlocX
Highly recommend WoodBlocX.
First class service, very helpful delivery man.
Ann in Herefordshire
We are pleased your delivery went smoothly.
Henry Blake @ WoodBlocX
Excellent service throughout especially in the planning stage
Peter in Somerset
Our customer service team is always happy to help.
Henry Blake @ WoodBlocX
Thoroughly recommend
The product was excellent and the service could not be better. I was very impressed with the delivery, and standard of the products. Many visitors to the garden have commented on the Woodblock.
Polly Church in Hampshire
I'm so glad your visitors have been admiring your new WoodBlocX.
Henry Blake @ WoodBlocX
Great service from start to finish
Great service from start to finnish. Prompt delivery. Easy to follow fully comprehensive instructions.
Gordon in Henlow
Great gardens
Product is exactly what we wanted, staff were very helpful
Our team is always happy to help.
Henry Blake @ WoodBlocX
One of the best companies I have ever dealt with.
Excellent service provided by friendly and knowledgeable staff. Nothing was too much trouble. Any problems resolved quickly and efficiently.
I would definitely recommend this company to anyone looking to build their own raised flower beds or retaining walls. I will be purchasing additional ones for my garden.
David Petty in Stratford-upon-Avon
Good but room for improvement
A bit long winded in getting their quotes out. Second quote needed to be redone as design was wrong. Good customer service, pleasant and helpful. Good product.
Brett in High Wycombe
Sorry for the delay in getting the quotes back to you. This summer has been exceptionally busy so things are taking a little longer than usual.
Henry Blake @ WoodBlocX
Excellent service
The service I received from WoodBlocx was excellent. They did a bespoke design for me, changing it as requested and provided great instructions to build it.
Keith
Overall a very good product and excellent customer service.
Used the design service for a bespoke setup that I required made several phones calls with additional quires, Henry and team very helpful.
alan in gosport hants
Our free design service can make your garden dreams into reality.
Henry Blake @ WoodBlocX
well done WoodBlocX and thank you
buying the pond could'nt have been simpler web site easy to use, I would recommend WoodBlocX to any of my friends and family I would use this company again the pond went together like a dream looks good too thank you WoodBlocX well done
michael in Preston
We're delighted you had an enjoyable WoodBlocX experience.
Henry Blake @ WoodBlocX
Sorry but we have not been able to get around to making the blocks up yet as we have workmen in. I think we may have to ring you for some help it looks more complicated than anticipated the blocks are much smaller than I thought they would be, will be in touch if need be.
Bennett
Please get in touch by email [email protected] or call us on 0800 389 1420.
Henry Blake @ WoodBlocX
Great service, ordered on mon. arrived fri.
Jennifer
Couldn't receive a better service :)
Very friendly staff, great communication, and fast delivery. Would rate all area very highly
Zara in Wales
Great service
Michael in Chorley, Lancashire
Ordering was easy. The product was delivered as stated.
It is a shame the product wouldn't fit through our door to store inside until we were ready to build - especially in our typical British summer weather!!
Well worth the money, try it you won't be disapointed.
First saw the Woodblocx on a TV garden make over program and thought it a great idea. The website contained a wealth of designs/sizes so choosing took some time. The Woodblocx arrived on time and took part of a Sunday to assemble by 2 old folk with copious tea breaks. Found the instructions to be very good, coloured pictures easy to follow, it really is giant lego. Finished product is first rate, looks great and very practical. Ordered the lump hammer and dowel cutter to get the free carriage but both were invaluable - hammer is just the right size for the dowels and the cutter made light work of the necessary dowel cutting to enable the capping to be fitted. Overall, very highly impressed with all aspects of Woodblocx. 10/10
David in Nottinghamshire
Excellent service
I was kept informed of the delivery details so the packs came when they should have done, so I didn't waste a day waiting. Although I haven't put them together yet, the product quality looks excellent and will add a great design feature to my garden.
Colin in Coseley
When we despatch your order we will send you full tracking details for your pallet so that you can contact the delivery company and find the location of your BlocX.The pallet does not have to be signed for and we can arrange for it to be left at a secure location at your property if you are not in at the time of delivery.
Henry Blake @ WoodBlocX
Arrived on arranged day Great to assemble. Looks good.
Brilliant product that looks great and customer support is excellent!
Chris in Risca
We're delighted you like our BlocX!
Henry Blake @ WoodBlocX
Building supporting wall for my veg plot
Very helpful team at WoodBlocX who designed a bespoke supporting wall for my vegetable plot.
Delivery was good and when promised. The importance of preparing the ground is vital to construction to get a good result with correct levels. Read the assembly notes very carefully to ensure correct fitting of pegs and blocks as once pegs are driven home it is too late to correct errors.
The only negative feedback I would give is the fitting of the pegs on the upper levels as you get more movement/bouncy feel to the blocks and the pegs do not drive fully home. The plastic tubes supplied easily distort which makes it even more difficult to get the power of the club hammer directly to the peg to overcome the resistance of the drilled hole in the blocks. This makes the assembly difficult and frustrating and not enjoyable. However, by researching online I found that a lot of people had the same problem and someone had tried putting soapy water in the hole prior to banging the peg home. This works a treat and should be used all the time. Please could WoodBlocX put this in the assembly instructions. If it was not for the above problem I would have given an Excellent rating.
Colin in High Wycombe
We are sorry you had trouble with the last layer of BlocX. If you ever have any difficulties with your build please get in touch on 0800 389 1420 and we can talk you through any issue and help resolve the problem.
Henry Blake @ WoodBlocX
Flower Bed
Excellent service and product all fitted well and instrution easy to follow
David in Whitstable Kent
We're glad you enjoyed your WoodBlocX experience.
Henry Blake @ WoodBlocX
Spoke to the team at woodblocx and was very impressed with their service explained what I was
Looking for and received an email with a draft of what I was after spoke to them again after we had tweeked it a little was set to go and ordered it the same day service from start to Finnish was excellent . Would recommend to anybody who asked me and I'm a joiner by trade
Goff in Darlington
Our design team is always on hand to turn your garden dreams into reality.
Henry Blake @ WoodBlocX
A good product spoiled by poor workmanship and quality control
The delivery was a day late because for reasons best known to themselves, the company changed our postcode to that of a house ten miles away.
Robert in Prestwich
We are very sorry the delivery was not on the day you had selected. Deliveries can occasionally be delayed for reasons outside of our control. We will always try our very best to get your WoodBlocX to you on the day selected and we will inform you straight away if there is any issue.
Henry Blake @ WoodBlocX
A very professional company. Somebody you'd be happy doing business with.
I ordered 4 raised beds in July this year (2016). Prior to ordering, I had a couple of queries which I directed at WoodBlocx. They responded immediately (no long telephone queues with an automated voice telling me how valuable my custom was etc). They were very courteous and knowledgeable throughout. They answered my queries to my satisfaction within minutes. A very professional outfit I would have no hesitation in recommending them.
Sean in Solihull
The WoodBlocX team is always happy to help no matter what.
Henry Blake @ WoodBlocX
Excellent product, and highly recommended.
The made to measure raised beds I bought were delivered on time, in perfect condition, and having just installed them, went together perfectly. The simple yet effective method of fixing the blocks together is excellent, and was completed very quickly once the bottom layer was levelled. An excellent product which I would highly recommend, and I will definitely purchase further Woodblocx in due course. I have recommended to family and friends who are also now considering purchases of this product.
Chris in Bristol
We are delighted you like our product.
Henry Blake @ WoodBlocX
great
Great design service, quick delivery and looks great.
Thanks so much for the kind words. We are delighted you like our service and product.
Henry Blake @ WoodBlocX
A company passionate about customer service and the quality of their products.
A friendly, knowledgeable company who are very passionate about their products. They are able to create bespoke items which as a landscaping company is perfect for our client's who can't find an 'off the shelf' product. Nothing is too much trouble for WoodBlocx and they are on hand to help us from ordering and planning right through to construction and aftercare.
Susan Naing in Dorking, Surrey
Thanks for the great review!
Henry Blake @ WoodBlocX
Professional , friendly and of a high standard.
Kenneth in Princes Risborough, Bucks.
Delivery on the day they said also packed very well and nothing missing and with instructions on how to build it very good service
BARRY in Birmingham
We are glad you like our service.
Henry Blake @ WoodBlocX
Highly recommended
Excellent product and the company's willingness to provide a truly bespoke service is amazing. Very helpful staff.
ER in Kent
They sent us the wrong sized blocks , which can be understandable first time, but when it happened again, and they told us it would arrive on a certain day but that was wrong as well. it messed up finishing the project when we had hope to complete it by a week. They offered me a discount on another order, no use to us as we only wanted two raised beds and we have no more room
We are incredibly sorry we have failed in providing you with our normally excellent customer service. We always try to make our customers as happy as possible but on this occasion we seemed to have failed.
Henry Blake @ WoodBlocX
Good Service
Delivery as promised. Kit well packed on pallet and instructions for assembly very clear.
John in Bognor Regis
We will always endeavour to deliver your items on the day you choose.
Henry Blake @ WoodBlocX
Brilliant planters
Everyone has been really helpful in the choosing of my planters
Judy in Leek Staffordshire
The WoodBlocX team is always on hand to help.
Henry Blake @ WoodBlocX
excellant
very good all round
kevin
Excellent people, product and experience in dealing with WoodBlocx. DIY dream.
WoobBlocx has an excellent website, informative, descriptive, with video clips on their products and method of installation. The bespoke design service is great, it's reassuring to have an expert to convert your thoughts into a WoodBlocx design.
The communication with the Team is excellent via email.
Delivery was no problem at all, on time, well packaged, good transport company.
I would buy from WoodBlocx again and recommend them.
.
Peter in Warwickshire
We are so pleased you have enjoyed your WoodBlocX experience from start to finish.
Henry Blake @ WoodBlocX
i wil use it again. iwill recomend them
Michael in usk
Thanks for the recommendation.
Henry Blake @ WoodBlocX
Great service, great product, would definitely recommend
I love my raised bed, it was delivered on time, looks great and was easy to put together. The only comment I have is that it may be useful to tell new customers to line up the holes before putting in pegs, as because the wood is drilled for all sizes, you don't need some holes. Realised this after one but it could have been an issue.
Had loads of compliments as well. Hopefully will buy another one for veggies when space is organised.
Thank you
Annie in East Sussex
We're so pleased you are happy with your raised bed and we hope you have many years of enjoyment from it.
Henry Blake @ WoodBlocX
arranged a date when delivered and it arrived on that day in perfect condition
donna in lancaster
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.Delivery is on a day you select (at checkout) between 9am and 5pm Mon - Fri (except Bank Holidays). Saturday delivery is available at extra cost of £40, select this at the checkout if it’s required.
Henry Blake @ WoodBlocX
Easy ordering
Easy ordering process. Delivered on stated day. Would recommend.
Sally in Hampshire
Excellent service and product
Excellent personal service and telephone manner. Definitely would use Woodblocx again in future, the system is well thought out and say to use once initial preparation has been undertaken.
Peter
Planters
Excellent service - easy to deal with and prompt delivery
The future of garden design
Great service and product. Now going to totally redesign my garden with their products
Colin in London
Excellent design, excellent service!!
Excellent service and aftercare. Also very helpful during the building if you have any questions or doubts.
bespoke woodbloxc
very helpful
Jeffrey in norfolk
Planters
A very efficient service, easy to deal with and would definitely use again.
Stuart in Northumberland
Happy but could improve.
Everything went very smoothly. Only problems with the bespoke service was that the response could have been quicker and that the designs cannot be much different to the basic kits.
wayne in Midlands
Great product and really helpful staff.
Really helpful staff.
Mike
Great system and excellent friendly service!
Very helpful
Stephen in Oxford
Excellent product only matched by their customer service
Superb service from start to finish, created a custom design for me. Answered any questions I had promptly. Delivery was on time.
Replacement sections
Issue with rot affecting some sections of a raised bed. Photos were supplied and two new sections were supplied within a few days. No charge.
Ian
Thanks for that the good feedback, and again please get in touch if you have any further details at all.
Henry Blake @ WoodBlocX
By far the best experience in on line shopping I have had.
Good Service, extremely helpful staff, and the product is great.
David in Kent
Thank you!
Delighted to hear it.
Henry Blake @ WoodBlocX
Lovely product excellent instructions
Superb
ruth
We're so pleased you're happy with your WoodBlocX.
Henry Blake @ WoodBlocX
Poor service, excellent product.
It took three emails, a phone call and three weeks to get a response to my original enquiry and the design process started. This was disapointing for two reasons; (a) the website says bespoke designs are turned around in a week, and (b) the product itself is excellent.
We are terribly sorry we did not get to your enquiry quicker. This year has been incredibly busy for us and the as such our design service is taking slightly longer than normal. In peak times we try to turn around designs within one week.
Henry Blake @ WoodBlocX
Top class!
Excellently packaged,delivery on time!
Derek in WIDNES
Amazing service and quality products. Great telephone support from your team.
I was hugely impressed by Woodblocx and wouldn't hesitate to use you again.
Thanks,
Marie Hughes
Marie in London
Thanks very much Marie :)
Henry Blake @ WoodBlocX
Excellent quality product which looks fantastic
Very helpful guiding me through my purchase.
John Braddick in Harrogate
Our dedicated team is always available to answer any WoodBlocX related questions.
Henry Blake @ WoodBlocX
Very helpful, easy to build!
Great service. I received the design, which was exactly what I wanted and the materials arrived within a few days. Quick and easy to build, this is a great system.
Barry in Hertfordshire
WoodBlocX couldn't be simpler to build with.
Henry Blake @ WoodBlocX
lovely product, easy to use, does what it says
Very good service for my complex additions i wish to make, all was understood and delivered on time
Ross in Salisbury
We will always work with you to make sure the design your are ordering is just right.
Henry Blake @ WoodBlocX
First rate, flexible service.
First rate service. Quick and flexible. I'd recommend to friends and family.
Michael in Worthing, West Sussex
WoodBlocX versatility is one of it's many advantages to conventional building products.
Henry Blake @ WoodBlocX
spot on service, the c.w. design was my plan to which they obliged and supplied p.d.q
christopher in southampton
We are delighted you enjoyed our service.
Henry Blake @ WoodBlocX
Excellent service. James and his team could not have been more helpful.
After spending a considerable time searching for a simple system to create a low garden retaining wall and planter arrangement I came across WoodblocX. A simple concept that has been perfected by the WoodblocX team. I sent a simple sketch of my requirements to James in the design team and a few days later I received a draft design that was quickly finalised over the phone. Delivery was punctual and came complete with instructions and a colour coded design that was easy to follow. It is basically like a large lego kit in wood. Absolutely perfect for our garden.
Ross in Balmore
Our design team is always ready to make your vision a reality.
Henry Blake @ WoodBlocX
A well designed product and backed up by good service.
After some discussions we arrived at a suitable design and all the necessary parts have been delivered
in good order and exactly when promised. I would recommend this company and would certainly buy again if we required another garden bed.
Deryck in St Albans
Thanks very much for recommending us.
Henry Blake @ WoodBlocX
Excellent product and easy to build with
It is easier to work with as it is broken down into building blocks, lighter than moving railway sleepers and can be made into almost any shape.
Cymon in London
WoodBlocX are the future; sleepers are the past.
Henry Blake @ WoodBlocX
All Good
Simple and easy. Will be using again
Company is easy to deal with and resolves problems quickly and gives good customer service
The purchase process was very straightforward and website is clear and easy to use. Good communication throughout and very responsive to dealing with problems encountered during the construction.
Reuben in Gloucester
We try and make the whole WoodBlocX experience as easy and as enjoyable as possible.
Henry Blake @ WoodBlocX
Great product and service
Extremely helpful. Delivery cam well packed and on time.
PETER in Warwick
Our team is alway here to help.
Henry Blake @ WoodBlocX
would recommend them a excellent company.
very helpful in planning out shape and quick delivery time.blocks fit together very well and look good.
stephen
Our design team is always here to help no matter what the scale of the design.
Henry Blake @ WoodBlocX
Outstanding ordering and design process.
Outstanding service at every stage.
As a complete novice to WoodBlocX, and retaining walls come to think of it, I relied heavily on the support from both Harry and Calum. The guys were superb, navigating my ham-fisted measuring (and errors) as well as tolerating a wide range of photographs and even a video of my current challenge, which they skilfully translated into a design, plan and inventory. The requirement comprised two retaining walls at circa 5m and 7m, connected by two curved corners (one concave and the other convex), joined together by wide steps all rising by circa 0.9m in a corner of the garden that has some fairly interesting changes in levels from one end to the other.
I will see if I can find a way to return to the review when the build is complete.
One minor issue, outside of WoodBlocx, is that delivery is via Palletways who have a wide range of conditions associated to their deliveries. Credit to the Palletways driver, he tried every possible option to get his wagon nearer to the property, but the wagon was simply too big for the last 100m/steep slope. I am now manually transporting the circa 1200kg of wood up the drive. Not critical, and the driver did try every option, but he did say that if he'd known, he would've arranged the 12ft, rather than 18ft wagon - so if you have any concerns about your delivery, flag it early to see what options are available
Andrew in Pontyclun
Good luck with the build and the transportation of the WoodBlocX. If we had known your delivery requirements prior to the point of delivery we would have made every effort to sort the situation for you. As always, if you need our help we are here to give it.
Henry Blake @ WoodBlocX
HIGHLY RECOMMENDED
folks use words like quality, prompt helpful etc but not until you actually have to ask the supplier/company
do you realise their worth! i only had queries which were answered addressed with courtesy and immediate assistance.
fantastic product company etc(why didn't i think of this????)
Waseem in NORTHAMPTON
We always try to provide the best possible service to our customers.
Henry Blake @ WoodBlocX
Excellent Service
Really helpful and generally pretty quick to respond. I sent photos and drawings and worked with one of the team to get a bespoke design drawn up by them. When I had questions during the build I called and got a friendly, helpful and quick response.
Caroline in London
WoodBlocX pond - excellent product and so easy to build.
Excellent product, managed to build pond easily with instructions. Great quality and looks fab. Would buy from them again without hesitation.
Barbara
Very helpful service and prompt delivery and the instructions provided were easy enough for a rank amateur (like me) to follow.
Wilf in Kent
First class service
Always first class, and always go out of their way to make sure everything is right.From the first phone call to the finished design and then delivery everything is perfect.
Chris Hodgkin in Littlehampton
will order more soon
Useful personal advice before ordering. Blocks arrived promptly. Surprisingly even my family is starting to transform a problem area of our garden, not finished yet but so far so good! Less expensive than getting a landscaper in
lorraine
WoodBlocX is a building material the whole family can use without any prior build skill or experience.
Henry Blake @ WoodBlocX
.
A great product which has given our garden a tremendous look.
I am delighted with the WoodblocX product and their service. I sent a rough drawing and sizes and some photographs of the area I required to be walled and they drew up detailed plans within days. The plans were very easy to follow during construction. As described on the website a level base for the build is a must but once this is done then the construction is relatively easy.
I would certainly recommend the WoodbloX product and I am now considering making some planters using this product.
My only slight criticism would be of the delivery company. The delivery was a day late and was not unloaded from the lorry on the pallet. We had to unload the lorry by hand. I had to lay off arranged help because of the delay so my recommendation would be to get your order delivered well in advance.
Graeme in Aberdeenshire
I'm very sorry you had problems with the delivery. Unfortunately the delivery is the one aspect of the order we cannot completely control as we use the Palletways delivery network. If you ever have any issues with the delivery please get in touch with us straight away and we can try to resolve the issue on your behalf.
Henry Blake @ WoodBlocX
great product, great service.....
Bought 3 raised bed kits, then went back & ordered 2 kerbing kits.
Whoever thought of the concept is genius.......
Easy ordering service, used online chat,timely delivery.....perfect.
I would have no hesitation in recommending their product.
stephen in East Lothian
No one has ever called me a genius before but I'll be happy to accept the title :)
Henry Blake @ WoodBlocX
Absolutely superb. Cannot fault them in any respect. Well done guys!
ROY
Thanks very much.
Henry Blake @ WoodBlocX
An excellent company
A very good company. Good service and a good product.
David in Herts
And good customers :)
Henry Blake @ WoodBlocX
Exactly what i needed when i needed it
simple service. Just gave them the size of the gaps I needed to fill and the game me what i needed almost to the centimeter ... this is my second set of raised beds .. am now looking for other places i can fit more ...
Nick in Sutton Coldfield
We like nothing more than happy returning customers.
Henry Blake @ WoodBlocX
WoodBlocx - Excellent allround service and support
Excellent service and excellent delivery service. Called to speak to one of the WoodBlocx team for some advice and they were extremely helpful. Highly recommended and would definitely use again.
Andy in Essex
Retaining wall with curved corners.
Great help and response to design queries. Delivery exactly as quoted so very good on reliability also.
Richard in Stafford
Our design team is always here to help.
Henry Blake @ WoodBlocX
Love Woodblocx!!!!!!
I love the ease and simplicity of Woodblocx. I've order three bespoke planter and each one looks great and was simple and quick (and great fun) to build!!!
Corey in North Wales
I'm glad you had fun with your build.
Henry Blake @ WoodBlocX
great service with helpful staff
David in Carmarthenshire
If you ever need help from our team again please don't hesitate to get in touch.
Henry Blake @ WoodBlocX
First class product.
Excellent product which is attractive and made from a sustainable local source. Easy to build.
Ron in Inverness
We are so happy to enjoyed working with our product.
Henry Blake @ WoodBlocX
Excellent
I would recommend this product as once you have made it, it looks excellent.
Julie
We're so pleased you like it.
Henry Blake @ WoodBlocX
Amazing flexibility and solid product.
very helpful sorting out the design I wanted in the space- and the stuff is great fun putting together. A few bits short but I expect that to be resolved quickly and efficiently. Looks really good when constructed too.
Neil in Preston
The beds look just like the pictures on the website. Would recommended them.
Wooddblocx offered a good service. They were very helpful with questions put forward to them.
If you ever need our help please call 0800 389 1420 or send us an email to [email protected]
Henry Blake @ WoodBlocX
Look amazing
Brilliant service and helpful with designing size of beds needed. We shall be ordering the second stage of the garden project later in the summer.
Charlotte
We are very pleased you enjoyed our service.
Henry Blake @ WoodBlocX
I needed to amend a previous order, no problem to them, they redesigned the wall and sent the extra components needed for the amended project, excellent.
Chris in Nottingham
We will always try to accommodate you no matter what the request.
Henry Blake @ WoodBlocX
Great Priduct
1st class service with a first class product
Martin in Langport
1st class review :)
Henry Blake @ WoodBlocX
the pallet was delivered when it said it would be.
valery in suffolk
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.
Henry Blake @ WoodBlocX
Mistake made but rectified
Initially seemed very efficient. I placed two orders but only one was delivered and I had to chase up the other meaning it did not arrive when needed. Given that a mistake happened it was dealt with very well.
Oliver
We are very sorry about the mistake but I'm glad we could fix it for you.
Henry Blake @ WoodBlocX
Very helpful and efficient service
The people at WoodBlocX couldn't have been more helpful and we'd have no hesitation in recommending them. It was not the easiest of designs we sent but the plan came back within the timescale
Jeff in Warwickshire
Very satisfied and we recommend you to our friends.
Couldn't be better.
Richard Tambling in Salisbury.
We are delighted you had such an enjoyable WoodBlocX experience.
Henry Blake @ WoodBlocX
The website is easy to use, the team at the office was helpful, the order dispatched on time and arrived as planned.
Excellent, excellent, excellent. Thats all I can say
The service and time for delivery is excellent. The product itself is really good, fitting instructions are really easy to follow and installing is like building lego. I originally bought around 12m for a retaining wall in the back garden with steps. I then bought more for a wall on the side of my property and will be getting more for a raised bed with a seat. The product gives the garden a great look, better than brick. I would and will recommend the product,service and company
Lee Brook in Benson, Oxfordshire
We are very happy you have enjoyed both our service and our product.
Henry Blake @ WoodBlocX
The online service was excellent.
The consignment arrived as arranged with no damage and with a nice new pallet which has been put into use as a flower planter.
Kenneth in stirling
We are very pleased you are happy with our online service.
Henry Blake @ WoodBlocX
Oops!
Arrived in good time but with bits missing. Contact was very apologetic and necessary parts were supplied free of charge within a few days.
We are very sorry you did not have all the correct components but I'm glad we managed to sort the problem for you.
Henry Blake @ WoodBlocX
Very good and helpful service.
Generally very pleased with the service and helpfulness of this company; however, they did say they would supply angle pieces instead of ground spikes for our particular application but this did not happen. The blocks were not quite as easy to assemble as we had hoped, but on the whole they have made a very pleasing job.Very good service
Margaret in Cornwall
excellent service and fantastic product
mohamed
Thank you so much.
Henry Blake @ WoodBlocX
Impressively efficient service
Easy to order, and the delivery was quick and well organised. The delivery driver was very helpful, bringing the pallet into the driveway and putting it into the area we needed it to be.
Catherine in Suffolk
We are glad you found the experience easy and enjoyable.
Henry Blake @ WoodBlocX
Ordered 1.8 x 1.8 pond, arrived in good time and driver was very helpful and got into our garden (via a paved path). Trickiest part was levelling the ground rest of building was easy except for the capping wood which I widened the holes for the dowels. Recommend getting dowel cutter as makes life easier. Very happy with way the pond looks. Thanks.
Mark in Edinburgh
We are so pleased you like our product.
Henry Blake @ WoodBlocX
Tried & Tested
As expected, slick.
Easy from start to finish.
Ordering was easy, goods arrived well packaged and on time. The plan supplied was easy to follow and the build went well in spite of my lack of skill.
david
WoodBlocX are extremely easy to build with and require no building expertise.
Henry Blake @ WoodBlocX
Bespoke Raised Bed
Delivered within 5 days of order
Ian in Sheffield
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.Delivery is on a day you select (at checkout) between 9am and 5pm Mon - Fri (except Bank Holidays). Saturday delivery is available at extra cost of £40, select this at the checkout if it’s required.
Henry Blake @ WoodBlocX
Perfect
This was the second time we have made a purchase from WoodBlocx. It arrived on time and in good order and well packed. Will use them again for my next project.
PAUL in Rochester
We are so pleased you would use us again.
Henry Blake @ WoodBlocX
Would recommend this product. Very versatile, looks great and seems very sturdy.
Very good and easy to use web site. We designed our own bed using the design tool. It was simple to use.
Love the picture gallery to help choose the right bed.
Delivery was quick. The driver was helpful and happy to put it where it was convenient for us. Postage is rather expensive though.
Heather in Kent
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you. We offer free delivery on all orders over £400.
Henry Blake @ WoodBlocX
Very good service.
After a slight hiccup over an extra delivery charge, quickly rectified with an email, delivery was on time and the order completed. No hassle at all.
If you ever experience any problems please get in touch on 0800 389 1420 or email [email protected]
Henry Blake @ WoodBlocX
Everything worked fine and the kit was delivered, on a pallet, in a few days. I was kept informed of progress via email throughout the delivery.
My only gripe would be the delivery charge of £40 which, on a kit valued at £130 added another 25% to the price. I inquired whether there was an alternate delivery option (ie collect from an agent in England, but no) It almost stopped me buying, and I did only buy because I couldn't find a decent equivalent on the market.
Greg in Rutland
We offer free delivery on all orders over £400.
Henry Blake @ WoodBlocX
Very good
Very fast and helpful service
Jane
We try to make our service as quick and easy as possible.
Henry Blake @ WoodBlocX
Excellent bespoke design and service.
Excellent bespoke service. Prompt design and delivery and clear instructions on how to construct the raised beds. I would recommend the company and the product.
Our free design service means you can get exactly what you want in your garden without having to compromise.
Henry Blake @ WoodBlocX
Great Service
Ordering and delivery selection time along with good communication from the courier on the day of delivery. Was all a very smooth and efficient process.
We are planning to buy further products from this company in the near future as the improvement to our garden was instant.
David Coleman in Warwickshire
We are delighted you will be coming back to us.
Henry Blake @ WoodBlocX
generally good
great service the box turned up on time and was offloaded easily....very professional
We are so pleased you are happy with our service.
Henry Blake @ WoodBlocX
Fast response to my questions and quick delivery of the pack.
Ian in Bo'ness
Happy customer Newbury
Great product well made with clear instructions, and they are honest enough to say they mistakes and when they do, they put it right quickly without question.
Kevin in Newbury
We will always try to rectify any mistakes straight away to minimise the inconvenience caused.
Henry Blake @ WoodBlocX
3m X 1.12m raised beds
Quick delivery. Clear instructions provided.
Rosina in Ipswich, Suffolk
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.
Henry Blake @ WoodBlocX
Good Design with Good Service
A well designed product with good customer support. Construction involved more hard work than suggested in the literature but worth it in the end!
David in Solihull
We're delighted you like our product.
Henry Blake @ WoodBlocX
Good service
david in North wales
Effortless
Perfect customer service; efficient, helpful and knowledgeable.
Mick in Gwent
We are so happy you were pleased by our customer service.
Henry Blake @ WoodBlocX
Excellent service from initial contact to construction. My only minor gripe is that the capping could of done with better instructions
Ian in Swindon
Hi Ian,
Thanks for the feedback and hope the capping is now looking good!
Henry Blake @ WoodBlocX
Satisfied customer
Service efficient but unobtrusive
Peter in Wales
Thanks!
Glad you enjoy WoodBlocX
Henry Blake @ WoodBlocX
very pleased with service and product
Great service and a great product. Would recommend this to anyone and will use their products again in the near future.
Graham in Motherwell, Scotland
Brilliant stuff,
Thanks for the positive feedback!
Henry Blake @ WoodBlocX
Great product and sales team.
Helpful team. Answered all queries and sent confirmatory emails by return.
Our team is always happy to help no matter what the question.
Henry Blake @ WoodBlocX
Good service and excellent product.
I am happy with the product. The ordering was straightforward and delivery of te order was on the required date. The delivery was short of 10 units but on advising the company be y telephone the missing units were sent by courier and arrived 2 days later. Overall it has been a pleasure to deal with with the company.
Peter in Stockport
We are very sorry you did not receive all your components. If this ever happens please get in touch with us straight away and we can rectify the problem.
Henry Blake @ WoodBlocX
WoodBlocX. I Would recomend to anyone goes together so easy, the instructions are so easy to follow with pictures for each layer, well thought out. Delivered within days well packed and supplied with an extra block for each size piece.
Thanks very much for the recommendation.
Henry Blake @ WoodBlocX
Great service.
Prompt and reliable, the instructions are clear and given a little care and thought prior to assy, all went swimmingly.t
John in Thame, Oxford.
We are so pleased you had a pleasant WoodBlocX experience. A little care and preparation does certainly go a long way.
Henry Blake @ WoodBlocX
Very attractive and practical system for replacement raised garden beds.
Staff contacted were exceedingly helpful. Once drawings and plans were agreed the load was delivered very quickly and complete.
Adrian Boggust in Cambridge
Thanks for getting in touch and letting us know that you have a had a great time!
75 years old as well great effort, just shows anyone can play with WoodBlocX!
Henry Blake @ WoodBlocX
Would use again very pleasant and helpful people with a good product
Yes I would reccomend this company. Staff very helpful when ordering and delivery was made on the date and time specified
We're so pleased you would recommend us.
Henry Blake @ WoodBlocX
paul
The order was delivered on the day requested and in good order. It was easy to assemble and looked good. The only down side was i could not track the delivery as the number given was not recognized.
PAUL
WoodBlocX use the Palletways network and you can find out who will be delivering your pallet by typing your postcode into the Palletways depot finder available on the Palletways website. We will provide you with a 6 digit code you can then quote to the delivering depot to track your order.
Henry Blake @ WoodBlocX
Very good at answering stupid questions!
Wendy in Silloth
We are always available over the phone, on our online char or by email to answer any questions you might have regarding our product.
Henry Blake @ WoodBlocX
Nice people to do business with and a great product
It did not matter who I spoke to at WoodblocX ---they were all equally helpful and encouraging. My man was James who was very careful to design exactly what I wanted. As I was ordering 8 beds with a £5000 price tag this was very encouraging. Delivery was excellent and building went well. All great fun though you have to be dedicated to do every block properly. You can't go back once the next row is on!! I messed up a couple of blocks so James sent a few replacements down with great speed and at no cost to me. They really seem to care about happy customers
Nigel in Woldingham,Surrey
We are very proud of our customer service and want all our customers to have the best possible WoodBlocX experience. We are delighted you have enjoyed building with our product and if you ever need our help in the future please don't hesitate to ask.
Henry Blake @ WoodBlocX
Service very good, had a few blocks missing, but customer service was excellent and I received the missing ones within 2 days
Janice in Croydon
Highly recommended
Quality product and excellent customer service, a pleasure to deal with.
john in Hampshire
Exellent Product, exellent company.
Phone support first class. The colour rendition of their plans is not as good as it could be - the colours of the key and the plan don't match - but any confusion is cleared up by a quick phone call.
Patrick McCloskey in Kent
Our team is always available to chat either by phone, online chat or email.
Henry Blake @ WoodBlocX
Delivery man very helpful
WoodBlocX use the Palletways network and you can find out who will be delivering your pallet by typing your postcode into the Palletways depot finder available on the Palletways website
Henry Blake @ WoodBlocX
Excellent innovative product!
Excellent customer service with excellent design and conceptual drawings. Fast process from order to delivery and help at hand should it be needed. Brilliant innovative product.
Mr Gliddon in Melbourn, Cambridgeshire.
We're so glad you like our product as much as we do.
Henry Blake @ WoodBlocX
I would highly recommend woodblocx to any one who wants a quick and easy way to build a raised bed .
Excellent service from start to finish and an excellent product
david in sunderland tyne wear
Thanks very much for your kind words.
Henry Blake @ WoodBlocX
Efficient, quality, considerate
Really helpful in designing and advising on the product we needed
Deborah in Doncaster UK
Our bespoke design service is completely free of charge.
Henry Blake @ WoodBlocX
The courier was delayed, but the courier explained why and delivery was arranged successfully. The service by WoodblockX was efficient and everything arrived with good instructions.
Martin in Stockbridge
We will always inform you as soon as possible if there is any delay in your delivery as we realise how disruptive and inconvenient a missed delivery can be.
Henry Blake @ WoodBlocX
A good buying experience
Good service, prompt delivery and worth recommending.
Roger in Devon
Thanks very much for the recommendation.
Henry Blake @ WoodBlocX
Nice idea shame about the QA.
Prompt or was it rushed. Everything present but quality of materials poor.
This is a bit disappointing. You chose a delivery date when you placed the order and we delivered on that date... I am really not sure how much more we could have done here. Sad to see that the materials were poor but this is not a reflection on our service more the product.
Henry Blake @ WoodBlocX
From the initial enquiry through to the bespoke design and costing - ordering and delivery process and after sales delivery this Company and personel involved have been amazing ?
They have renewed our faith in good old fashioned Customer care ; the quality of the product together with the superbly detailed assembly instructions is refreshing in this day and age of Internet shopping
We would have no hesitation in thoroughly recommending WoodBlocx and equally would have no hesitation in buying from them again
Roger in Christchurch , Dorset
We are so pleased you are happy with our service. We always try to make every order special and if you ever need our help we are only too pleased to give it to you.
Henry Blake @ WoodBlocX
Excellent Service
Excellent - quick delivery, packaged well, light and easy to transport through to the garden. I haven't put this together as yet but I imagine it will be easy, with clear instructions. Thank you WoodBloX, I will definitely use you again.
Lynn in Slough
We hope you have a successful build and remember we are always here to help.
Henry Blake @ WoodBlocX
Clear obstructions, easy to assemble,will buy more raised Bloc X beds in the future.
Keith Scutt in Maidstone Kent.
We hope you had fun with our product.
Henry Blake @ WoodBlocX
These guys (and Gals) are good. My next order will go them
Website slightly difficult to navigate. Chat promises always appeared - as did apologies for them being too busy to answer !
Order system good, a few spare blocks and pins were included with the order. Nice touch - give that man a pay rise.
Delivery super fast by a most cheerrful & obliging delivery man.
David in Old Windsor
Very helpful on the phone, was able to arrange delivery to suit our awkward steep drive.
We were only too happy to help.
Henry Blake @ WoodBlocX
Great Service
A great service was provided. Their design team are excellent and the goods were delivered in good time.
What more could one ask for?
Mike
Our design team like nothing more than making a customer happy.
Henry Blake @ WoodBlocX
Very good service, arrived as requested.
We're delighted you have enjoyed our service.
Henry Blake @ WoodBlocX
Retaining wall with a long curve.
Very efficient and helpful. My retaining wall was a bespoke order; ordering, payment and delivery all went very smoothly.
Adrian in Gloucestershire
Superb products that are easy to install.
This was our second order from Woodblocx and we have consequently ordered a bespoke pond. The website is easy to access, response to emails is fast and the products are outstanding. We could not believe how quick and easy the products are to put together so although initially they seem expensive they are not because of the time saved and the quality of the products.
Helen in Marden
We're glad you have enjoyed using our product so much. WoodBlocX at first can seem expensive compared to other products but all our components are of the highest quality and will last for 15 years if not more. The ease of installation is also a huge benefit as you don't need to hire anyone to build a very professional looking product.
Henry Blake @ WoodBlocX
Brilliant idea and brilliant kit.
Excellent, came exactly as ordered and on time.
John in Sheerness
We're so pleased everything arrived safely with you.
Henry Blake @ WoodBlocX
good service
Excellent product with clear and easy instructions for erection.
The Woodblox product arrives very quickly after the order was placed online and was easy to unload and transfer to the garden.
This is the second planter we have ordered from you, and once again, are delighted with the product. We would certainly recommend the product to others.
Susan in Sibford Gower
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.
Henry Blake @ WoodBlocX
Excellent product
Very pleased with product. Easy to install and great customer service.
Thank you!
Henry Blake @ WoodBlocX
Good website and prompt, efficient service
Alan in Norfolk
Delivered on time. No issue when asked where to leave the product.
Kim in South coast
Said it all, as above.
Excellent speedy service. Ordered Tuesday, delivered Friday, planted up Saturday. Looks great and is much admired by family and neighbours. Would definitely recommend the company and are now clearing a space to order a second one.
David & Elsie in Lincolnshire
Thanks very much for the recommendation.
Henry Blake @ WoodBlocX
A quality product
The order was simple to make, it arrived when they said it would - but I did have to prompt the promised email advising despatch with a call.
There was one pallet delivered as close as Palletways could get, their driver complemented the whole experience.
Roger in Masham
Thanks for getting in touch band the positive feedback, and letting us know about the despatch as well.
Henry Blake @ WoodBlocX
Good to do business with
Great team to deal with very helpful.
Colin in South Coast
The WoodBlocX team is always on hand to help no matter what the question or problem.
Henry Blake @ WoodBlocX
Great Service All Round
Absolutely first rate from start to finish. I was dismantling an old Woodblocx raised bed and, with the addition of a few extra parts turning it into two new beds of a different size. They were very helpful in terms of supplying the slightly unusual mixture of parts I needed and the instructions for the beds to be built.
Michael Fall in Bromley
We are so pleased you have enjoyed your WoodBlocX experience and thanks for ordering again from us.
Henry Blake @ WoodBlocX
Excellent service and a pleasure to deal with.
Ordering on line was simple. My order was confirmed quickly and delivery was arranged for 3 days later. I subsequently had to amend the delivery date and this request was dealt with promptly and courteously. The blocks arrived together with all the other components and instructions on the amended date as requested. I would not hesitate to use WoodBlocx again and will shortly be placing another order with them. The service from WoodBlocx was faultless but I felt that tracking my order with the delivery company would have been easier if it could all have been done on line.
V accommodating
Easy to assemble product which looks great. Customer service was prompt & v accommodating
Phil in Cambs
Superb Service
I required a bespoke design which was produced quickly and then added to the website, I placed my order, the blocks were delivered 5 days later - absolutely excellent service
Richard Ellis in Wakefield
Our design team is always on hand to help no matter what the design.
Henry Blake @ WoodBlocX
Great product
Flawless process from ordering on website to delivery. Live chat worked well too.
Easy to construct using clear instruction booklet.
Excellent product all round.
Steve H in Peterborough
We a so pleased you have enjoyed your WoodBlocX experience and have found our product to be excellent.
Henry Blake @ WoodBlocX
The blocx arrived when that said they would but I have not started to put them together yet
Robert in Northamptonshire
Good luck with the build and have fun.
Henry Blake @ WoodBlocX
Very easy to use & order. This is my third order.
Pamela in Cheshire
Easy to use product, quick & on schedule deliveries and speedy & helpful response to livechat & email queries - great product & service
Chris W in Wokingham
Thanks very much for your kind words.
Henry Blake @ WoodBlocX
excellent service
excellent service. I was notified wgen delivery will happen, product was delivered on specified day.
Svetlana in Manchester
Excellent
Easy to order. Excellent customer service.
Professional company; a well designed quality product.
I was reassured by the attentive manner of the person dealing with my contact who was anxious to ensure that the exact details of my specific order was clear. The order arrived on schedule and the delivery driver was considerate with a pleasant manner and gave some assistance with manhandling the goods. I have no hesitation in recommending 'Wood BlocX' and it is my intention to purchase another retaining wall for my next raised bed.
Alf in Brkenhead
Great product and great service.
Excellent website. Delivery received promptly and carrier (Montgomery Transport) very helpful in leaving pallet at back of house. Pallet well packaged. All parts received. Clear build instructions. Would highly recommend.
John in Newcastle
Our website has a huge range of pre designed kits or if you are looking for something more bespoke you can take advantage of our free design service or online calculators.
Henry Blake @ WoodBlocX
First rate
First rate service from start to finish would definitely use again and recommend
Victor in Lytham St Annes
Excellent customer service
Rachel in Aylesbury
Reliable and helpful company.
Prompt delivery, good phone support.
Patrick McCloskey in Kent
Thank you! We are always on hand to answer any calls or queries before and after ordering!
Henry Blake @ WoodBlocX
Easy to deal with.
Very personal service. Easy to contact and very responsive.
Bernard in Bury, Lancs.
The WoodBlocX team is always happy to help.
Henry Blake @ WoodBlocX
Okay but communication needs to be improved.
Ordered online. Telephoned to find out am/pm delivery-arranged for a pm delivery.
However the carrier arrived at 11am just as I arrived home. He was trying to telephone the house and obviously there was no one at home. Asked why he did not use the mobile he said he was not given the number. On the plus side the driver was very polite and helpful. However communication needs to be improved.
Richard in Ayr
Excellent
Website easy to use - delivery arrived as specified
Barry in Tunbridge Wells
We try and make the whole WoodBlocX experience as easy and enjoyable as possible.
Henry Blake @ WoodBlocX
well designed items, easy to assemble with delightful final structure
Order arrived at time stated, complete and we'll packed.
mike in holmrook cumbria
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.
Henry Blake @ WoodBlocX
See above
I would recommend - good product and excellent service.
Thanks very much for recommending our product and service.
Henry Blake @ WoodBlocX
great company
the excellent communication from your sales team made the whole purchasing process very easy love the web site its easy to navigate.
the whole service has been fantastic and the quality of the product is amazing my customer is over the moon with there new planters thank you ill be back for more
jason
There is nothing better than a satisfied customer.
Henry Blake @ WoodBlocX
certainly recommend this company, for a prompt service
christopher in southampton
Thank you for the recommendation.
Henry Blake @ WoodBlocX
Great product easy to use
Arrived when it was meant to. Fantastic product and easy to assemble. No problems at all, just went together as described. Would definitely use again.
Mark in Ipswich
Good. No complaints.
Good service. Delivery on time and as described. Easy and quick to order.
Carolyn in West Sussex
Easy to design and order, even better to build.
Ordering was easy, plenty of choice and delivered on time. No need to contact WoodBlocx as there were no issues to resolve. I would certainly recommend this company to a friend.
Steven in Dymchurch
Excellent company and thoroughly recommended
Had no reason to make direct contact , because having used them before I knew the service was excellent
David in Weymouth
We are are so pleased you have used our product again. Thank you very much.
Henry Blake @ WoodBlocX
Delivered as promised.
Raymond in Cornwall
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.
Henry Blake @ WoodBlocX
Great experience
Easy to order; delivered to our doorstep at the agreed time; very efficient process; good value; simple to erect; now in use and planted up. Very pleased.
John in London SW13
We are so happy you are pleased with our service.
Henry Blake @ WoodBlocX
just great!
Lisa
We can't ask for a better review than that.
Henry Blake @ WoodBlocX
Quantity delivered was short of some items ordered. Having said that the error was very quickly remedied.
Malcolm in Scotland
If there is ever any mistake with the order we will always try to rectify it as soon as possible.
Henry Blake @ WoodBlocX
arrived as forecast, good instructions, all the pieces there and very happy with the appearance and quality. will recommend you!
Thank you!
Henry Blake @ WoodBlocX
Great service
Easy to order with quick delivery. Website easy to navigate.
Wonderful product.
Ordering online was very easy and delivery dates were flexible.Website user friendly and easy to navigate. Am saving for another one.
Angela in West Sussex
Thank you very much!
Henry Blake @ WoodBlocX
Excellent personal service and really helpful. I managed to crack one of the cap pieces for a circular bed, they replaced this without any issues.
Thank you!
Henry Blake @ WoodBlocX
Good service Fantastic product.
Does what it says on the tin
Thanks for the kind words.
Henry Blake @ WoodBlocX
Very happy
My son recommended your service as I needed to create new access to my garden from the patio. The order was delivered quickly, with very clear instructions on how to build, the steps are sturdy and do the job exactly as we wanted them to.
Am happy to recommend the company to others and will definitely be buying from WoodblocX again.
We're so pleased you would recommend our company.
Henry Blake @ WoodBlocX
We ordered a bespoke wall and required it in a hurry to complete further work on our project. The order was carried out extremely quickly and although we had one piece of capping that was incorrectly mitred Woodblocx arranged a replacement that arrived in less than 48 hours. We have used Woodblocx several times already and would not hesitate to do so again and recommend them wholeheartedly
Annette in Cardiff
We will always try our very best to get our product to you exactly when you have requested it.
Henry Blake @ WoodBlocX
Delivered on time and in good condition, excellent instructions for use as well.
Steve in Liverpool
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.
Henry Blake @ WoodBlocX
Very good.
Very helpful and friendly with good technical support.
Graham in Hampshire
Our team are always on hand to help.
Henry Blake @ WoodBlocX
Quality bespoke product at an affordable price
Excellent bespoke product at affordable prices - and not having to wait on for delivery is a bonus. We are repeat customers
Excellent
Easy to use website, quick delivery easy to install product.
WoodblocX team are also really quick to respond to enquiries.
We're very glad you enjoyed your WoodBlocX experience.
Henry Blake @ WoodBlocX
Really pleased
Very pleased with my new wooden trough took a little while to put together but all ok instructions were good
I have recommended you to my neighbour at no1
STEPHEN in Shrewsbury
We are so pleased you are recommending our product to others.
Henry Blake @ WoodBlocX
Very good
Thank you!
Henry Blake @ WoodBlocX
this is the second time i have use them and thair service is great
Their design service was great, they produced the layout and a number of items list with build instructions,
Delivery was as they stated with the driver calling 30 minute before delivery.
david in Chatteris
Thank you!
Henry Blake @ WoodBlocX
excellent
very good
Leslie
Instructions were clear and workable.
As above.
Graham in Mid Devon
We always provide you with easy to follow layer by layer instructions so building your kit should be a breeze.
Henry Blake @ WoodBlocX
Five stars
Can't fault the product and sevice . Very friendly on the phone with any queries.
It's a bit like toys for boys when you build, just watch your thumb with the rubber mallet.
Philip in Youlgrave, Derbyshire
We are so happy to like both our product and service. We always aim to please.
Henry Blake @ WoodBlocX
Very helpful over the phone and goods arrived as promised.
Very helpful over the phone and goods arrived as promised.
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 3-4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.
WoodBlocX
WoodBlocX @ WoodBlocX
Very responsive to my 'special' request. Quick to reply.
Very responsive to my 'special' request. Quick to reply.
Our curved designs are slightly more complicated to construct as they require more components but we are always here to help if you have any questions.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent product and first class service and assistance, well done.
Excellent product and first class service and assistance, well done.
We're glad you think our service is first class.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent service, the products were delivered promptly. The products themselves were of a very quality.…
Excellent service, the products were delivered promptly. The products themselves were of a very quality. It was easy to assemble, and had the best instructions I have every seen. Can not recommend enough
We always provide layer by layer instructions with every design and also handy hints and tips to keep you on the right track.
WoodBlocX
WoodBlocX @ WoodBlocX
Designed my pond and emailed drawings same day .Great work .
Designed my pond and emailed drawings same day .Great work .
The WoodBlocX team are here to offer a completely free design service. We have 4 full time WoodBlocX designers in our office ready to chat and draw up any garden plans or designs you send us.
WoodBlocX
WoodBlocX @ WoodBlocX
Knowledgeable and friendly staff - always willing to help and explain any confusions or worries.
Knowledgeable and friendly staff - always willing to help and explain any confusions or worries.
Our staff are always on hand to help.
WoodBlocX
WoodBlocX @ WoodBlocX
Brilliant Service from start to finish with product fit for purpose.
Brilliant Service from start to finish with product fit for purpose.
We're delighted you have enjoyed using WoodBlocX.
WoodBlocX
WoodBlocX @ WoodBlocX
Efficient service and prompt delivery
Efficient service and prompt delivery
Our easy to follow instruction packs should keep you right at every stage of the build but if you do ever encounter any problems please get in touch by email ([email protected]) or phone (0800 389 1420)
WoodBlocX
WoodBlocX @ WoodBlocX
Both product quality and sales service were excellent.
Both product quality and sales service were excellent.
WoodBlocX are the perfect way to keep your allotment looking great and your vegetables growing.
WoodBlocX
WoodBlocX @ WoodBlocX
telephone answering excellent. but I ordered 3 raised beds and only 2 turned up initially…
telephone answering excellent. but I ordered 3 raised beds and only 2 turned up initially and one of those was mis-designed.
the pallet delivery firm were very good indeed.
We are extremely sorry you are not completely happy with your WoodBlocX experience. We always try to provide the best possible customer service but on this occasion we have fallen short and are very sorry we have done so.
We will always try to remedy any mistake immediately to reduce the potential inconvenience and annoyance caused.
We will be very happy to help you design a further raised bed with your remaining BlocX so please feel free to get in touch to discuss further.
Please accept our sincerest apologies.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent service ,delivery on time, easy to understand and build.
Prompt replies to queries.
Have no problem…
Excellent service ,delivery on time, easy to understand and build.
Prompt replies to queries.
Have no problem recommending WOOD BlocX.
Thanks for recommending our service and product.
WoodBlocX
WoodBlocX @ WoodBlocX
Oh so easy to put together. My whole garden is, or soon will be, a…
Oh so easy to put together. My whole garden is, or soon will be, a WoodBlocX raised garden surrounding the central lawn for my grandchildren to play on. You can choose how you want your garden to look and the good people at WoodBlocX will deliver your raised bed with in a few days.
We try and make our product as easy to use as possible and always provide complete instructions and support.
WoodBlocX
WoodBlocX @ WoodBlocX
Could not fault the service, and the product nothing was a problem would recommend
them in…
Could not fault the service, and the product nothing was a problem would recommend
them in a heartbeat and will certainly use there product again great bunch of people.
Nothing makes us happier than a happy customer.
WoodBlocX
WoodBlocX @ WoodBlocX
I had decided to do some internet comparisons on raised beds, and looked at 4 other…
I had decided to do some internet comparisons on raised beds, and looked at 4 other sites. The website for WoodBlocX was informative and surpassed other sites in terms of design and quality of information. The live chat feature was very useful, and was a feature in my decision to purchase. I found their customer service to be excellent as were their delivery arrangements, and the transparency re costs / requirements etc. The whole purchase left me confident I had made the right choice.
Great you enjoy WoodBlocX and are happy with the finished product! Thanks for all the feedback and will look into adding volume into the instructions. Thanks again, WoodBlocX
WoodBlocX
WoodBlocX @ WoodBlocX
The company service was beyond excellent I would and will recommend your company to friends…
The company service was beyond excellent I would and will recommend your company to friends and family. As a Widow I found them very thoughtful.
We are so pleased you like our service and product. We are always here to help no matter what.
WoodBlocX
WoodBlocX @ WoodBlocX
Very efficient and all delivered on time
Very efficient and all delivered on time
We try to make our BlocX as easy to assemble as possible.
WoodBlocX
WoodBlocX @ WoodBlocX
great
great
We're very pleased you liked both our service and our product.
WoodBlocX
WoodBlocX @ WoodBlocX
fantastic so easy to build
fantastic so easy to build
We are so happy you are pleased with our product.
WoodBlocX
WoodBlocX @ WoodBlocX
Great service, fast, efficient and really friendly & helpful when I phoned for advice
Great service, fast, efficient and really friendly & helpful when I phoned for advice
We are so pleased you have enjoyed the whole WoodBlocX experience. We like nothing better than a happy customer and one who would recommend us is even better.
WoodBlocX
WoodBlocX @ WoodBlocX
Recently purchased two raised beds, one being a bespoke circular one. Delivery was on time…
Recently purchased two raised beds, one being a bespoke circular one. Delivery was on time exactly as promised. I needed some advice on one of these products so phoned the office and spoke with Harry who advised me accordingly. Great service.
The WoodBlocX team is always here to help so if you do ever have a question please call on 0800 389 1420.
WoodBlocX
WoodBlocX @ WoodBlocX
Easy to order, and delivered on time.
Easy to order, and delivered on time.
That's brilliant, glad you like it!
WoodBlocX
WoodBlocX @ WoodBlocX
A superb product, well manufactured and easy to construct.
A superb product, well manufactured and easy to construct.
Nothing makes us happier than a happy customer. Thanks for choosing WoodBlocX.
WoodBlocX
WoodBlocX @ WoodBlocX
It would be an improvement if the diagrams in the instructions were of the bespoke…
It would be an improvement if the diagrams in the instructions were of the bespoke bed itself, or at least labeled to say they are generic.
I'm sorry you experienced difficulties with the instructions. Our instruction packs always contain generic instructions followed by specific instructions to your particular design.
WoodBlocX
WoodBlocX @ WoodBlocX
prompt service
prompt service
Thanks very much for the feedback. We are always looking for ways to improve our product and our customer service so all comments are welcome.
WoodBlocX
WoodBlocX @ WoodBlocX
This is a quality product which we have been looking at for some time. The…
This is a quality product which we have been looking at for some time. The raised beds are perfect for our new garden and we are looking forward to enjoying them for years to come.
We are always available to lend you advice or answer and questions you may have regarding our product.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent service, fast delivery
Excellent service, fast delivery
We're so pleased you like our service and product.
WoodBlocX
WoodBlocX @ WoodBlocX
Looks good. Helpful
Looks good. Helpful
The whole WoodBlocX team is here to help so if you ever need anything whatsoever please just get in touch.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent service, very good and prompt paperwork. On time delivery and neatly palletised, delivered to…
Excellent service, very good and prompt paperwork. On time delivery and neatly palletised, delivered to the location requested. Ample spares in case of misadventure.
Thanks very much for your comments and I'm sorry the capping wasn't up to our normal high standard. We will always replace any component that is not up to our usual high standards.
We appreciate your comments concerning the dowels. This has something we have considered in the past and in the future we hope to implement a new system which is even more user friendly.
WoodBlocX
WoodBlocX @ WoodBlocX
quick delivery
quick delivery
If you ever experience any difficulties when construction the BlocX please just get in touch and we can talk you through anything you are unsure of.
WoodBlocX
WoodBlocX @ WoodBlocX
Prompt Service interpreted my requests accurately. In spite of holliday period follow up service excellent
Prompt Service interpreted my requests accurately. In spite of holliday period follow up service excellent
Glad you got it and thanks for the feedback
WoodBlocX
WoodBlocX @ WoodBlocX
Order placed just before Christmas 2015 and delivery date was changed a couple of days…
Order placed just before Christmas 2015 and delivery date was changed a couple of days after I placed my online order (i.e. from 24 Dec to 23 Dec). Would have been better if the online form hadn't allowed me to book delivery for 24 Dec, so I knew this at the time I placed my order. I was given a timeslot on the day of delivery and the truck arrived a bit earlier than this timeslot and the driver very helpful and friendly. Very well packaged on a pallet and all instructions provided. My husband and I found that the drawings of each layer were rather dark and we would have found it easier to read if the layers hadn't been so dark, i.e. clearly showing each block, so we could be sure we were placing the right sized block in the right place. We had a few spare blocks left over, but unfortunately two pieces of the capping weren't able to fit; one too short and one had the holes drilled in the wrong place. I immediately emailed WoodBlocx when I found this error (between Christmas and New Year) and Henry did his best to sort out the issue, sending two replacement pieces by courier, which arrived on 6 Jan, due to the holiday period. These now fit perfectly. Overall I think minor improvements could be made on quality control (i.e. check the right pieces are sent) and the instruction diagrams improved a tad, so they can be more easily interpreted. But, communication excellent at a time of year when many offices are closed. So we're very grateful to have our bed fully built and look forward to filling it. I would certainly buy from WoodBlocx again and hope to do so in the next year. Would be great if WoodBlocx teamed up with a national, or regional companies that deliver decent quality topsoil or compost, to give WoodBlocx customers a discount (e.g. 'Mr Muck'). The big challenge now is to fill our huge bed!
Thanks for all the Feedback, and great that you like the finished designs!
WoodBlocX
WoodBlocX @ WoodBlocX
very good
very good
We're glad you liked both our product and our service.
WoodBlocX
WoodBlocX @ WoodBlocX
The finished result looks impressive and solves a problem we had most appropriately.
The finished result looks impressive and solves a problem we had most appropriately.
WoodBlocX can be used to solve any garden problem.
WoodBlocX
WoodBlocX @ WoodBlocX
Delivered as promised
Delivered as promised
Have fun with the install and remember if you need help we are only a phone call away.
WoodBlocX
WoodBlocX @ WoodBlocX
Very good service, nice helpful people and a GREAT product
Very good service, nice helpful people and a GREAT product
We're so happy you like our product and found it easy to work with.
WoodBlocX
WoodBlocX @ WoodBlocX
It is very well designed and the instructions were clear and helpful. Two men we…
It is very well designed and the instructions were clear and helpful. Two men we employed to assemble them took just four hours.
WoodBlocX can be adapted to fit almost any space and they are super easy to assemble.
WoodBlocX
WoodBlocX @ WoodBlocX
Fast efficient and delivered as specified
Fast efficient and delivered as specified
It only takes 3-4 working days to have your WoodBlocX delivered from the point of order.
WoodBlocX
WoodBlocX @ WoodBlocX
We are really impressed with how easy the whole process has been- from the order,…
We are really impressed with how easy the whole process has been- from the order, to design to delivery and finally construction. The staff have been so helpful and were able to interpret my drawings and measurements really well! They were also very helpful when things went a little bit wrong!!!
Everyone at WoodBlocX is delighted you are happy with our product and service. We're all very much looking forward to seeing those photos.
WoodBlocX
WoodBlocX @ WoodBlocX
I'm pleased with the service received, both during the design and with a little guidance…
I'm pleased with the service received, both during the design and with a little guidance required during the build.
Thank you very much for your feedback! Delighted you were happy with the Quality of the product. Give them a wash once a year with a pressure washer and they come up almost as good as new year after year!
Thanks again
WoodBlocX
WoodBlocX @ WoodBlocX
Responded to my request for a gift voucher promptly and efficiently. Agent's manner was friendly…
Responded to my request for a gift voucher promptly and efficiently. Agent's manner was friendly and helpful.
We will always try and help no matter what the request or question.
WoodBlocX
WoodBlocX @ WoodBlocX
Prompt delivery of a easily assembled product.
Prompt delivery of a easily assembled product.
With WoodBlocX you can create just what you want for your garden.
WoodBlocX
WoodBlocX @ WoodBlocX
The company is excellent. I mainly spoke to James but was also advised by Harry.…
The company is excellent. I mainly spoke to James but was also advised by Harry. I have to say, one of the best customer service experiences I have ever received! Everything was quick yet efficient, and it was tailored exactly to our needs. It was far beyond my expectations based on other companies in the past, yet great service should not go unnoticed- they are simply a credit to a great company!
What a lovely review.
WoodBlocX
WoodBlocX @ WoodBlocX
Very courteous and professional. Effficient service
Very courteous and professional. Effficient service
The WoodBlocX team is always on hand to help and provide advice during all stages of your WoodBlocX experience.
WoodBlocX
WoodBlocX @ WoodBlocX
Planning the order was a pleasure
Planning the order was a pleasure
The WoodBlocX system makes building a breeze.
WoodBlocX
WoodBlocX @ WoodBlocX
Superb product. Friendly and supportive staff. Great delivery. Had fun assembling the kit.
Superb product. Friendly and supportive staff. Great delivery. Had fun assembling the kit.
Great to hear you like WoodBlocX and thanks for the positive feedback.
WoodBlocX
WoodBlocX @ WoodBlocX
staff very helpful
staff very helpful
The WoodBlocX team is always on hand to help.
WoodBlocX
WoodBlocX @ WoodBlocX
Fantastic products, super-fast delivery and the best customer service I have ever encountered.
Fantastic products, super-fast delivery and the best customer service I have ever encountered.
We pride ourself on our customer service and our quality product.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent company to deal with. Very polite and helpful - had to ring regarding a…
Excellent company to deal with. Very polite and helpful - had to ring regarding a query and had immediate response. Also quick on delivery. Have bought before and will again.
We offer a free design service so if you ever need anything designed specifically for your garden we are here to help.
WoodBlocX
WoodBlocX @ WoodBlocX
The people were a pleasure to deal with, they supplied me with a top quality…
The people were a pleasure to deal with, they supplied me with a top quality product. WoodBlocX are every bit as good as I had expected.
Thanks for the positive feedback, and happy planting come Spring!
WoodBlocX
WoodBlocX @ WoodBlocX
Brilliant flexible system.
Brilliant flexible system.
we try and make the whole WoodBlocX experience as easy and enjoyable as possible.
WoodBlocX
WoodBlocX @ WoodBlocX
Arrived on time - well packed - courteous delivery
Arrived on time - well packed - courteous delivery
We use a mixture of Scottish and Latvian pine. All our timber is FSC accredited. We only use slow grown pine and do not use Wood containing the heart of the tree. This give us the highest quality timber on the market for building in your garden.
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful staff and service.
Very helpful staff and service.
The WoodBlocX team is always on hand to help.
WoodBlocX
WoodBlocX @ WoodBlocX
Quick delivery, on schedule. Helpful driver.
Quick delivery, on schedule. Helpful driver.
WoodBlocX are very easy to construct so you don't need to be an expert in DIY to build a beautiful raised bed.
WoodBlocX
WoodBlocX @ WoodBlocX
Very old customer service
Very old customer service
I hope by old you mean good :)
WoodBlocX
WoodBlocX @ WoodBlocX
An excellent company to deal with. I will use them again.
An excellent company to deal with. I will use them again.
Our aised ponds are easy to build and look great.
WoodBlocX
WoodBlocX @ WoodBlocX
Easy to use website, easy to track shipment and well packaged, and easy to construct.
Easy to use website, easy to track shipment and well packaged, and easy to construct.
Thanks for the great feedback and really glad you like the product
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful with the design and a good quality product
Very helpful with the design and a good quality product
WoodBlocX are a much lighter and manoeuvrable than railway sleepers so make the perfect alternative and they look great too.
WoodBlocX
WoodBlocX @ WoodBlocX
Ordering was easy by phone and the company used for delivery was also excellent especially…
Ordering was easy by phone and the company used for delivery was also excellent especially the delivery driver Jayson who went out of his way to help.
Great to hear you liked the the finished product and always good news that the delivery driver was there to help.
Thanks for choosing WoodBlocX!
WoodBlocX
WoodBlocX @ WoodBlocX
Great customer support
Great customer support
The WoodBlocX team is always available to offer advice and support no matter what stage you are at with your project.
WoodBlocX
WoodBlocX @ WoodBlocX
Totally transparency on the whole process I had a small challenge on delivery this was…
Totally transparency on the whole process I had a small challenge on delivery this was addressed immediately and they took total responsibility excellent customer service
We will always try to keep you informed every step of the way.
WoodBlocX
WoodBlocX @ WoodBlocX
Delivery was made early in morning. Driver very helpful. Packing OK
Delivery was made early in morning. Driver very helpful. Packing OK
We are so pleased your plants are thriving in their new home.
WoodBlocX
WoodBlocX @ WoodBlocX
Material and service good
Material and service good
Our instructions show layer by layer how to build your kit so construction should be very easy.
WoodBlocX
WoodBlocX @ WoodBlocX
great from ordering to delivery
great from ordering to delivery
We love when people would recommend us and our product.
WoodBlocX
WoodBlocX @ WoodBlocX
Well packaged and delivered on time, thank you.
Well packaged and delivered on time, thank you.
Thanks Wa, really glad you enjoy it!
WoodBlocX
WoodBlocX @ WoodBlocX
Simple and quick design and ordering... really helpfull
Simple and quick design and ordering... really helpfull
Thanks for the feedback Dominic! Really glad you are happy with the builds!
WoodBlocX
WoodBlocX @ WoodBlocX
polite, professional, and timely.
polite, professional, and timely.
Thanks Robert,
Glad you like it, and thanks for choosing WoodBlocX!
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful and nothing was too much trouble - very efficient on responding to any…
Very helpful and nothing was too much trouble - very efficient on responding to any query that was submitted to them
Thanks for the great Feedback Mike, and glad you like it!
WoodBlocX
WoodBlocX @ WoodBlocX
5*****
5*****
Superb work Diana! Thanks for the feedback and the photo's as well!
WoodBlocX
WoodBlocX @ WoodBlocX
From sending a sketch of my back garden to making and agreeing design changes the…
From sending a sketch of my back garden to making and agreeing design changes the service from Calum at Woodblocx was excellent.. This free service to provide a bespoke design for our garden cannot be rated highly enough.
Thanks for the great feedback Stephen. Glad you enjoy WoodBlocX!
WoodBlocX
WoodBlocX @ WoodBlocX
I cant rate them high enough. i'm so glad i found your website.
I cant rate them high enough. i'm so glad i found your website.
great stuff Martyn,
Happy planting!
WoodBlocX
WoodBlocX @ WoodBlocX
The design and support service was outstanding. The only thing that let the side down…
The design and support service was outstanding. The only thing that let the side down was the delivery. I had to call the haulier 3 times throughout the day only to be told at 6pm it wasn't coming. I had to wait until midday the following day despite having people and machinery ready from 8am. This is my only complaint
Great to hear you like the product. Sorry about the delivery, unfortunately it's the one major thing we cannot control 100%. Glad it all looks good in the end!
WoodBlocX
WoodBlocX @ WoodBlocX
Efficient, easy to understand and helpful.
Efficient, easy to understand and helpful.
Thanks Bobby!
WoodBlocX
WoodBlocX @ WoodBlocX
excellent, friendly, service. good concept
excellent, friendly, service. good concept
Thanks for the feedback, glad you enjoy the product. Sorry to hear there was a bit missing on the illustration. If you order again and have any questions at all then always give us a phone.
Many kind regards
James
WoodBlocX
WoodBlocX @ WoodBlocX
Great service and help with design of bespoke raised bed.
Great service and help with design of bespoke raised bed.
Good Stuff Robert,
Glad you like it!
WoodBlocX
WoodBlocX @ WoodBlocX
Delighted with the free design service. It was quick (2 working days) & easy and…
Delighted with the free design service. It was quick (2 working days) & easy and we now have exactly the shape and size to fit our space.
Delivered on time and the driver was v happy to help us carry it through our terraced house to the back garden as no access other than through the house.
Thanks for the positive feedback. You are right sometime you need a little bowl of porridge before hitting the dowels in, this is something we are working on. We might send out free porridge with every order! Great to hear you are happy with the result.
Many kind regards
James
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent service and handling of queries
Excellent service and handling of queries
WoodBlocX are an incredibly versatile product so changes to size and design shouldn't be a problem. Please just get in touch and we will let you know what would be required to alter your design if needed.
WoodBlocX
WoodBlocX @ WoodBlocX
Avery good design concept and the sales/design team provide a great service - informed and…
Avery good design concept and the sales/design team provide a great service - informed and very helpful.
If you ever have any issues with the WoodBlocX components please get in touch and we can try to resolve any issue as quickly as possible.
WoodBlocX
WoodBlocX @ WoodBlocX
Great web site easy to use calculator and straight forward ordering process
Great web site easy to use calculator and straight forward ordering process
Our simple and straight forward calculators let you easily choose the perfect size woodblocx design for your garden.
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful and knew the product very well.
Very helpful and knew the product very well.
WoodBlocX is so simple to construct anyone can do it and you require very few tools.
WoodBlocX
WoodBlocX @ WoodBlocX
Had been looking to buy 3 large and bespoke wooden raised beds and a seat…
Had been looking to buy 3 large and bespoke wooden raised beds and a seat for the major landscaping of my near ½ acre garden, I remembered seeing WoodBlocx on Dragons Den a number of years ago and had been impressed. As the beds had to be a bespoke, I contacted the company by phone and spoke to James who was able to guide me through the process and said he would make up a set of drawings and e-mail me ASAP. True to his word this was done and the following day I placed a £2000 order. The product was delivered exactly on time and everything on the order was 100%. This company provided great customer service all the way. I will be ordering some walling shortly and also have a couple of neighbours who will be placing orders next year.
Thanks you so much for the positive feedback and it's great that you have enjoyed using WoodBlocX from start to finish! As always just get in touch and we can help you out with any further orders you were thinking about.
Many thanks
James
WoodBlocX
WoodBlocX @ WoodBlocX
A bespoke design was quickly produced and the delivery was very efficient with everything in order.…
A bespoke design was quickly produced and the delivery was very efficient with everything in order. 1st class.
If you are ever experiencing any difficulties when constructing your design please get in touch as we can always help.
WoodBlocX
WoodBlocX @ WoodBlocX
Friendly and efficient company. Delivery excellent. Would recommend highly.
Friendly and efficient company. Delivery excellent. Would recommend highly.
It's always so pleasing to hear people would recommend our service and product.
WoodBlocX
WoodBlocX @ WoodBlocX
Good service. Missing parts forwarded immediately
Good service. Missing parts forwarded immediately
We try and make our instructions as easy and clear as possible.
WoodBlocX
WoodBlocX @ WoodBlocX
There was a delivery error but it was immediately rectified. The phone help was excellent…
There was a delivery error but it was immediately rectified. The phone help was excellent and I was very pleased with the support received.
Thanks for getting back to us Sam. And glad it all went well in the end.
Many kind regards
James
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful pre-sales discussion; a company that knows its product.
Very helpful pre-sales discussion; a company that knows its product.
We will always answer any questions you may have on our product.
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful did not have to calculate blocks required, this was all done by WoodBlocX.…
Very helpful did not have to calculate blocks required, this was all done by WoodBlocX. Answered all my questions in a very helpful manner.
If you are struggling to hammer any of the dowels in a bit of lubrication goes a long way. Soapy water should do the trick nicely.
WoodBlocX
WoodBlocX @ WoodBlocX
Goods received on time but with wrong instructions. Phoned Woodblocx, who sent correct instructions by…
Goods received on time but with wrong instructions. Phoned Woodblocx, who sent correct instructions by email that very day. Two pieces to match the new instructions arrived by post two days later. The Company and Service cannot be faulted.
Sorry about the mix up with the instructions. I'm glad everything was sorted quickly and that your are happy with our product.
WoodBlocX
WoodBlocX @ WoodBlocX
Very efficient. But driver could not bring in the package through the door and it…
Very efficient. But driver could not bring in the package through the door and it had to be split up first. No problem but perhaps a warning on your site about the size and that the package may have to be broken up to bring through the door.
Your WoodBlocX will be delivered on a pallet to your desired location. Normally this can be arranged within 3-4 days from your order being placed. The driver will have a tail lift vehicle and a pallet trolley. So they will not be able to wheel the pallet up steps or over gravel or grass. They will do their best to get it as close to your build location as possible.
WoodBlocX
WoodBlocX @ WoodBlocX
The product arrived on time, in great condition and was fairly easy to put together.…
The product arrived on time, in great condition and was fairly easy to put together. There were no hassles and I would not hesitate to purchase other items from this company.
WoodBlocX is a great family project as it's easy to build and great fun too. Get the whole family interested in gardening with a WoodBlocX raised bed.
WoodBlocX
WoodBlocX @ WoodBlocX
Brilliant company, couldn't have been more helpful. Superfast delivery and the bit of extra information…
Brilliant company, couldn't have been more helpful. Superfast delivery and the bit of extra information I asked for was emailed within minutes of my phone call.
That's very kind of you Gary! Always good to read some great feedback early in the morning!
WoodBlocX
WoodBlocX @ WoodBlocX
1 piece missing when we assembled our L-Shaped Bed on ringing the company the gentleman i…
1 piece missing when we assembled our L-Shaped Bed on ringing the company the gentleman i spoke to could not have been more helpful, apologizing for the mistake after i explained which piece was missing he agreed to send in the post & it arrived with in two days.
WoodBlocX is one of the easiest DIY products on the market and if you do ever need our help you can always contact us on 0800 389 1420 or by email on [email protected]
WoodBlocX
WoodBlocX @ WoodBlocX
Delivered on time.
Delivered on time.
If you are ever struggling with any aspect of the build please don't hesitate to get in touch on 0800 389 1420.
WoodBlocX
WoodBlocX @ WoodBlocX
This amassing product was delivered on the day stated and at a reasonable time by…
This amassing product was delivered on the day stated and at a reasonable time by a very helpful and friendly delivery man.
I'm glad you had an enjoyable WoodBlocX experience.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent service with very helpful advice. Order delivered exactly when requested. We changed our design…
Excellent service with very helpful advice. Order delivered exactly when requested. We changed our design several times to cope with sloping ground and huge tree stumps - but nothing was too much trouble. The service from the team at Wood BlocX is first rate!
WoodBlocX can easily be adapted to suit any garden and if the design needs changing when you start building we are always here to help.
WoodBlocX
WoodBlocX @ WoodBlocX
Great and speedy service. Delivery charge a bit steep!
Great and speedy service. Delivery charge a bit steep!
We try and make the delivery charge as cheap as possible and you will only ever pay only delivery charge no matter how many items you purchase.
WoodBlocX
WoodBlocX @ WoodBlocX
It does the job well, was reasonably priced and looks fantastic. Delivery was on time…
It does the job well, was reasonably priced and looks fantastic. Delivery was on time and the whole process was very easy. Would definitely recommend.
We're so pleased you have enjoyed your WoodBlocX experience. Henry will be very pleased you are happy with his design work.
WoodBlocX
WoodBlocX @ WoodBlocX
Easy to assemble prompt service very helpful on the phone
Easy to assemble prompt service very helpful on the phone
I'm sorry you didn't receive colour instructions. If you order again you can certainly request them.
WoodBlocX
WoodBlocX @ WoodBlocX
just brilliant from start to finish
just brilliant from start to finish
Thank you so much for your repeat custom.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent company to deal with very helpful
Excellent company to deal with very helpful
We will always try to help no matter what.
WoodBlocX
WoodBlocX @ WoodBlocX
There have been a few percentage of dowels where the collar has not fitted smoothly…
There have been a few percentage of dowels where the collar has not fitted smoothly in to the recess hole even after extreme hammering. I reported this and was advised to coat the collar in washing-up liquid. This helped but shouldn't have been neccessary. I suggest drilling a slightly larger tolerence on the recess hole.
Thanks very much for the feedback. I'm sorry you had an issue with some of the dowels but I'm glad our solution worked for you. We will look into modifying our product to eradicate this problem in the future.
WoodBlocX
WoodBlocX @ WoodBlocX
Very easy to use after the first few blocks getting used to how much force…
Very easy to use after the first few blocks getting used to how much force required for the wedges.
We're are very sorry some of the dowels were not correct. We will always replace any damaged or faulty items so please get in touch.
WoodBlocX
WoodBlocX @ WoodBlocX
Friendly helpful servic
Friendly helpful servic
I'm afraid the one thing we can't supply is good weather. Good luck with the build when you manage to get round to it.
WoodBlocX
WoodBlocX @ WoodBlocX
Your Customer service was excellent - Thank you
Your Customer service was excellent - Thank you
We are delighted you rate our product and customer service as excellent.
WoodBlocX
WoodBlocX @ WoodBlocX
An excellent product and top notch service plus prompt delivery. What more could on e…
An excellent product and top notch service plus prompt delivery. What more could on e ask.
WoodBlocX are very easy to use and extremely versatile.
WoodBlocX
WoodBlocX @ WoodBlocX
Really excellent service
Really excellent service
We're so pleased you and your friends like our product.
WoodBlocX
WoodBlocX @ WoodBlocX
This is my 6th raised bed - that's just how good I think the product…
This is my 6th raised bed - that's just how good I think the product is!
You'll be working for WoodBlocX soon! Thanks so much for your repeat custom.
WoodBlocX
WoodBlocX @ WoodBlocX
Really attractive product. The concept itself is incredibly well thought out and the versatility of…
Really attractive product. The concept itself is incredibly well thought out and the versatility of the blocks is endless. Speedy response times on delivery. Excellent customer service with very helpful staff too. All in all - a delight!
WoodBlocX are an incredibly versatile and attractive product.
WoodBlocX
WoodBlocX @ WoodBlocX
I have used woodblocX for a number of projects. Service each time has been excellent and…
I have used woodblocX for a number of projects. Service each time has been excellent and the product is superb and really easy to construct. Superb product and idea!!
Excellence is what we strive for.
WoodBlocX
WoodBlocX @ WoodBlocX
service was excellent. would buy again.
service was excellent. would buy again.
We are so pleased you would consider using us again. We are always here to help so if you have a bespoke design in mind please feel free to use our in house design service.
WoodBlocX
WoodBlocX @ WoodBlocX
Very pleasant people to deal with and quick delivery. It would have been good to…
Very pleasant people to deal with and quick delivery. It would have been good to have the delivery price on the brochure. That was rather a shock !
I'm sorry the delivery price is not mentioned in the brochure.
WoodBlocX have 4 standard charges for our delivery these are done by weight:
If your order is more than £300 the delivery is a set cost of £45
If your order is less than £300 the delivery is a set cost of £35
If your order is less than £100 the delivery is a set cost of £25
If your order is less than £50 the delivery is a set cost of £10
WoodBlocX
WoodBlocX @ WoodBlocX
Ordering our bespoke raised bed was easy to do, and product was delivered when told…
Ordering our bespoke raised bed was easy to do, and product was delivered when told it would. Goods were well packaged on delivery and easy to dismantle and move to location.
We are so pleased you have enjoyed your WoodBlocX experience and if you need our help in the future please don't hesitate to get in touch.
WoodBlocX
WoodBlocX @ WoodBlocX
2 kits on one pallet was a hell of a job for one man to handle.…
2 kits on one pallet was a hell of a job for one man to handle. I was afraid he would los control of so much weight unloading and it took 3 of us to get it up my drive having to zig zag all the way. There were 2 crew on the lorry but even so this was a very big ask. Everything delivered on time and the crew did not complain, but I felt for them as I was helping them get it up the drive. One of the kits was very big - on its own it was 2 kits [retaining wall and triple planter] thye addition of the herb garden was a bit over the top Ithink.
The maximum weight on one pallet is 1000kg. We try to put as many items on a pallet as possible to save on additional delivery costs.
WoodBlocX
WoodBlocX @ WoodBlocX
Easy to order online & very quick delivery arriving on the day quoted.
Easy to order online & very quick delivery arriving on the day quoted.
Our 45° angle BlocX and our curved BlocX have recesses on each side to allow for opposite angles to be achieved. Our standard BlocX only have one side with recessed holes.
WoodBlocX
WoodBlocX @ WoodBlocX
MY size ordering was a bit off -- so I had to "tweak it" a…
MY size ordering was a bit off -- so I had to "tweak it" a bit to fit exactly what was wanted to go around existing shrubs and fencing.
I have to say that this version of garden Lego Building BlocX is absolutely fantastic.
The excellent and detailed instructions are really great and allow you to tweak how you want with just a little extra thought and planning.
It does exactly what it says on the tin.! A +10 for Wood BlocX from me.!
And "She" is absolutely delighted and thinks it looks great - which is the most important thing for the investment and work to put it up.
I am sure there will be a more Wood BlocX projects destined for the other end of the garden sometime soon.
If you have any questions or need more help Wood BlocX support is great and very nice and friendly too.
A+10 is the best mark I think we've ever got! Thanks so much and when it comes time for your next project we'll be right here to help.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent customer service
Excellent customer service
We are delighted you like the product and are happy with our customer service.
WoodBlocX
WoodBlocX @ WoodBlocX
Service was first rate and outstanding. have already recommended the company to a number of…
Service was first rate and outstanding. have already recommended the company to a number of friends and family and would defeated use this product and company again.
We do actually have a colour code chart but for some reason it wasn't in your instructions. Sorry about that.
WoodBlocX
WoodBlocX @ WoodBlocX
The design service was excellent, very prompt and helpful. The blocxs also came quickly.
My only…
The design service was excellent, very prompt and helpful. The blocxs also came quickly.
My only complaint is that, although it says on the woodblock website that you don't have to be in to receive the order, the courier insisted that we did- so I had to come rushing home from work to sign for it. Please get this straight with the delivery company.
If you are receiving your delivery from the Palletways network you don't require to sign for the delivery. If your property has limited access or the pallet cannot be left safely they may contact you to discuss matters.
WoodBlocX
WoodBlocX @ WoodBlocX
Web site calculator was very useful. Plenty of useful information. Prompt delivery.
Web site calculator was very useful. Plenty of useful information. Prompt delivery.
Our handy calculators make it incredibly easy to work out exactly what you'll need for your WoodBlocX project.
WoodBlocX
WoodBlocX @ WoodBlocX
great natural product a few small hiccups but easily solved with a phone call
extremely…
great natural product a few small hiccups but easily solved with a phone call
extremely helpful staff Henry James and Callum
A big thanks for the review from all the WoodBlocX team.
WoodBlocX
WoodBlocX @ WoodBlocX
Easy to use website & orders can be placed with no fuss. Prompt replies and…
Easy to use website & orders can be placed with no fuss. Prompt replies and updates. Would & have recommended this company to friends.
Thanks very much for the lovely review.
We're so pleased you have enjoyed the whole WoodBlocX experience.
WoodBlocX
WoodBlocX @ WoodBlocX
Custom design was created, priced and drawings returned within 30 minutes of speaking to them.…
Custom design was created, priced and drawings returned within 30 minutes of speaking to them. Excellent service.
We are incredibly sorry about the issue with your capping. We will always try to rectify a mistake immediately as to cause the least amount of inconvenience.
WoodBlocX
WoodBlocX @ WoodBlocX
Exceptionally helpful office staff on the phone - full of useful tips and advice.
Exceptionally helpful office staff on the phone - full of useful tips and advice.
We will always provide a bespoke set of instructions with every WoodBlocX design.
WoodBlocX
WoodBlocX @ WoodBlocX
No trouble in placing an order. Calculator was very easy to use
No trouble in placing an order. Calculator was very easy to use
Our online calculator makes ordering different size planters exceptionally easy.
WoodBlocX
WoodBlocX @ WoodBlocX
Fantastic help service and instructions as past orders.
Fantastic help service and instructions as past orders.
We are always on hand to help no matter what stage you are at with your WoodBlocX order.
WoodBlocX
WoodBlocX @ WoodBlocX
Amazing customer service and genoristy by supporting a local charity.
Amazing customer service and genoristy by supporting a local charity.
Thanks for the great feedback!
WoodBlocX
WoodBlocX @ WoodBlocX
They were very helpful and knowledgable both in designing and walking us through the complicated…
They were very helpful and knowledgable both in designing and walking us through the complicated WoodblocX curving design we wanted for our garden. They talked us patiently through and gave extra advice relating to the installation, which made all the difference to us getting going. They even spotted a mistake we had made in our measurements.
Thanks for that Hazel, and great to here you enjoy the product!
WoodBlocX
WoodBlocX @ WoodBlocX
Top class service! There was one small problem with the order and it was corrected…
Top class service! There was one small problem with the order and it was corrected very quickly and without any problem.
We always like to hear that customers want to come back for more.
WoodBlocX
WoodBlocX @ WoodBlocX
My delivery was delayed for one day through no fault of WoodBlocX. I was kept…
My delivery was delayed for one day through no fault of WoodBlocX. I was kept informed and was very impressed by the service. The Haribo sweets for energy were a nice little touch!
If there is ever any problem with a delivery we always keep our customers up to date to ensure the minimum amount of inconvenience is caused.
WoodBlocX
WoodBlocX @ WoodBlocX
Very good! Plenty of spare bits too so I made a bespoke BBQ stand! :)
Very good! Plenty of spare bits too so I made a bespoke BBQ stand! :)
WoodBlocX can be assembled with very few tools. If you think you might need some they can be purchased from our website.
https://www.woodblocx.co.uk/cms-information/tools
WoodBlocX
WoodBlocX @ WoodBlocX
The product was delivered quickly and efficiently. The only problem was that the kit contained…
The product was delivered quickly and efficiently. The only problem was that the kit contained the incorrect number of certain parts. None the less this seems to have been addressed quickly and efficiently.
We are very sorry you received incorrect components. If this ever happens we will resolve the matter as quickly as possible to reduce the amount of inconvenience caused.
WoodBlocX
WoodBlocX @ WoodBlocX
Fab product. Giant Lego.....brilliant!
Fab product. Giant Lego.....brilliant!
Everyone loves building with WoodBlocX!
WoodBlocX
WoodBlocX @ WoodBlocX
Fantastic people and fantastic service
Fantastic people and fantastic service
We endeavour to make the whole WoodBlocX process as enjoyable and easy as possible.
WoodBlocX
WoodBlocX @ WoodBlocX
A rapid and accurate response to my request for a custom raised bed design. Very easy…
A rapid and accurate response to my request for a custom raised bed design. Very easy to order and quick delivery.
It's so easy to build with WoodBlocX and you'll be able to get the right dimensions to suit your needs exactly.
WoodBlocX
WoodBlocX @ WoodBlocX
Fast and efficent service. Very easy to build from the clear instruction booklet provided.
Fast and efficent service. Very easy to build from the clear instruction booklet provided.
WoodBlocX are built to last.
WoodBlocX
WoodBlocX @ WoodBlocX
Speed of service and communication is excellent
Speed of service and communication is excellent
We try to provide the best and fastest service around.
WoodBlocX
WoodBlocX @ WoodBlocX
Great concept, well executed
Great concept, well executed
Every bag of 25 dowels contains a green punch used to protect the dowels as they are hammered into the WoodBlocX. They can therefore be changed every 25 dowels.
WoodBlocX
WoodBlocX @ WoodBlocX
Great service, wood use again
Great service, wood use again
I'm glad you like our product as much as we do.
WoodBlocX
WoodBlocX @ WoodBlocX
The company is very helpful and efficient. My email was answered very quickly and a…
The company is very helpful and efficient. My email was answered very quickly and a design drawn for my raised herb bed. Delivery was very quick.
It's always best to take your time when reviewing the instructions. Our beds will last 15 years plus so it makes sense not to rush into things too quickly.
WoodBlocX
WoodBlocX @ WoodBlocX
Extremely helpful and highly professional 'human' service for bespoke design and related questions. Our project…
Extremely helpful and highly professional 'human' service for bespoke design and related questions. Our project not yet complete but very confident that we can contact with queries / help with any problems we may encounter.
I'm glad you are happy with the service. Please don't hesitate to get in touch if you need any help.
WoodBlocX
WoodBlocX @ WoodBlocX
Service was smooth. An issue with missing pieces was dealt with efficiently, with the pieces…
Service was smooth. An issue with missing pieces was dealt with efficiently, with the pieces delivered by courier at no extra cost.
I'm glad we managed to resolve the problem for you.
WoodBlocX
WoodBlocX @ WoodBlocX
Efficient service. Design service very good at understanding requirements and sending drawings.
Delivery prompt and…
Efficient service. Design service very good at understanding requirements and sending drawings.
Delivery prompt and well handled.
Our free design service enables you to get your WoodBlocX planter just the way you want it.
WoodBlocX
WoodBlocX @ WoodBlocX
2nd time we've ordered from WoodBlocX and the products are great as always, very easy…
2nd time we've ordered from WoodBlocX and the products are great as always, very easy to install and have a very professional look about them when finished. Already had 5 of our neighbours ask about what these are and where can I buy them
Thanks for the kind words and your repeat custom.
WoodBlocX
WoodBlocX @ WoodBlocX
I thought that you dealt very generously with the misunderstanding we had over the dimensions of…
I thought that you dealt very generously with the misunderstanding we had over the dimensions of the raised bed and the provision of the further materials to create an octagonal bed.
If there is ever any problem with the design you have received we will try and help the best we can.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
A fantastic feature now to buy some small fish
Nothing could be faulted - from first enquiry to delivery and build instructions.
Nothing could be faulted - from first enquiry to delivery and build instructions.
We always try to provide our customers with the best possible service and product.
WoodBlocX
WoodBlocX @ WoodBlocX
Very good service delivered to time.
Very good service delivered to time.
The beauty of WoodBlocX lies in its adaptability and its ability to readily enhance and transform a garden.
WoodBlocX
WoodBlocX @ WoodBlocX
quick and reliable
quick and reliable
WoodBlocX are so simple to assemble anyone can do it.
WoodBlocX
WoodBlocX @ WoodBlocX
Arrived on the day requested, 4 blocks missing, but rang and spoke to a lovely…
Arrived on the day requested, 4 blocks missing, but rang and spoke to a lovely Man who said they would send them out asap. They arrived two day later! :-)
If we do ever make a mistake with any of the BlocX quantities please let us know ASAP and we can send them straight out to you.
WoodBlocX
WoodBlocX @ WoodBlocX
Prompt delivery, flexible when arranging delivery. Excellent.
Prompt delivery, flexible when arranging delivery. Excellent.
WoodBlocX will give you a professional finish without need a professional to build it.
WoodBlocX
WoodBlocX @ WoodBlocX
I would say mixed. Looked good but we had lots of problems with the dowels. The…
I would say mixed. Looked good but we had lots of problems with the dowels. The higher we went the less likely they were to go in smoothly. By the 3rd layer we had to trim the top of most of the dowels and counter sink the bottom holes to get it all to fit.
I'm very sorry your WoodBlocX experience wasn't as you would have hoped. We are always very happy to help if any problems arise and we will try our utmost to resolve any issues you might encounter.
WoodBlocX
Our free design service allows you to create the raised bed you've always wanted but with no extra cost.
WoodBlocX
WoodBlocX @ WoodBlocX
Very good form start to finish
Very good form start to finish
WoodBlocX couldn't be simpler to build with.
WoodBlocX
WoodBlocX @ WoodBlocX
Lovely person on the end of the phone with very helpful attitude. Instant pick up…
Lovely person on the end of the phone with very helpful attitude. Instant pick up on the phone too. I would pay anything most days for that!
Superb Emmi, thanks for the great feedback!
WoodBlocX
WoodBlocX @ WoodBlocX
Ordering process was very easy. Proposed delivery date was met as expected. Overall very satisfied…
Ordering process was very easy. Proposed delivery date was met as expected. Overall very satisfied with the service.
Glad you enjoyed it Peter, and thanks for the feedback
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Great
My service feedback with WoodBlocX
Communications was good. Problems were resolved promptly.
Great product and very solid
Great product and very solid
Thanks Jacqueline, That's very kind of you!
WoodBlocX
WoodBlocX @ WoodBlocX
Great customer service - on-time delivery, and very friendly, helpful and prompt advice during construction
Great customer service - on-time delivery, and very friendly, helpful and prompt advice during construction
If you ever encounter any problems along the way we are more than happy to help.
WoodBlocX
WoodBlocX @ WoodBlocX
Swift delivery; clear instructions
Swift delivery; clear instructions
The first row is always a bit tricky as at that stage there is nothing linking the BlocX together but the moment layer two is placed into position you have a strong base to work from.
WoodBlocX
WoodBlocX @ WoodBlocX
brilliant service with a lot of patience shown by WoodBlocx staff
brilliant service with a lot of patience shown by WoodBlocx staff
Our friendly team is here to help every step of the way.
WoodBlocX
WoodBlocX @ WoodBlocX
very,very helpfull nothing is too much bother.
very,very helpfull nothing is too much bother.
WoodBlocX is fun to build with no matter what your age.
WoodBlocX
WoodBlocX @ WoodBlocX
Very happy with design service and order delivery. Found staff always willing to help.
Very happy with design service and order delivery. Found staff always willing to help.
Good luck with the build and remember we are always on hand to help if you run into any difficulties.
WoodBlocX
WoodBlocX @ WoodBlocX
great service from company needed advice and got it straight away
great service from company needed advice and got it straight away
Thanks very much for spreading the WoodBlocX word.
WoodBlocX
WoodBlocX @ WoodBlocX
Very efficient delivery & all parts received as specified.
Very efficient delivery & all parts received as specified.
WoodBlocX are built to last and look great in any garden.
WoodBlocX
WoodBlocX @ WoodBlocX
very helpful office staff and delivery as promised. keep up the good work
very helpful office staff and delivery as promised. keep up the good work
We will be happy to replace the component which is causing you a problem so we will be in touch shortly to arrange delivery.
WoodBlocX
WoodBlocX @ WoodBlocX
The advice by phone and e-mail was very helpful
The advice by phone and e-mail was very helpful
We are always available to chat on 0800 389 1420.
WoodBlocX
WoodBlocX @ WoodBlocX
GREAT SERVICE
GREAT SERVICE
Great review.
WoodBlocX
WoodBlocX @ WoodBlocX
Good communication and friendly. Fast delivery
Good communication and friendly. Fast delivery
We try to make to make your WoodBlocX experience as enjoyable and easy as possible.
WoodBlocX
WoodBlocX @ WoodBlocX
PRODUCT REALLY DELIVERED. NEW CUSTOMERS SHOULD READ INSTRUCTIONS,NEVER ASSUME IT IS SIMPLE. EVEN AS AN…
PRODUCT REALLY DELIVERED. NEW CUSTOMERS SHOULD READ INSTRUCTIONS,NEVER ASSUME IT IS SIMPLE. EVEN AS AN ENGINEER TRADESMEN. THEY ARE THERE FOR YOUR BENEFIT. FOLLOW INSTRUCTIONS AND IT REALLY IS SIMPLE
An excellent product, delivered on time and with full instructions provided.
An excellent product, delivered on time and with full instructions provided.
I'm so pleased you found our product to be easy to use and high quality.
WoodBlocX
WoodBlocX @ WoodBlocX
i bought one a few years ago that was designed to fit a specific space that…
i bought one a few years ago that was designed to fit a specific space that works perfectly as a raised veggie plot and as it works so well I decided to extend it
Thanks for choosing WoodBlocX again.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent service, delivered as stated, however the tracking code provided was not correct. I had…
Excellent service, delivered as stated, however the tracking code provided was not correct. I had to call the delivery company for a updated tracking code.
To track your delivery on the morning of delivery.
1. Go to the palletways website www.palletways.com
2. Find your delivery Depot by typing in your POSTCODE
3. Call the delivery depot and quote the 6 digit tracking number we provide you with.
Please note we are not given the 11 digit tracking number palletways asks for on there website so please ignore this and use the steps above.
WoodBlocX
WoodBlocX
WoodBlocX @ WoodBlocX
The WoodBlocX team were very helpful and prompt in answering questions and creating custom designs
The WoodBlocX team were very helpful and prompt in answering questions and creating custom designs
Our free design service means you are not limited to our standard kits so Let your imagination run free.
WoodBlocX
WoodBlocX @ WoodBlocX
Fast and efficient
Fast and efficient
We quality check all our components to ensure you receive the highest quality product.
WoodBlocX
WoodBlocX @ WoodBlocX
Really fast service, we sent our email request one day and had our bespoke design…
Really fast service, we sent our email request one day and had our bespoke design ordered the next, delivered by the end of the week, constructed a couple of days later. Fantastic!
Our free design service allows you to tailor make a raised bed perfect for you garden.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent service from start to end.
Excellent service from start to end.
We're so happy you have enjoyed your WoodBlocX experience.
WoodBlocX
WoodBlocX @ WoodBlocX
Superb service, delivery and ease of assembly. Just read and follow the instructions and within…
Superb service, delivery and ease of assembly. Just read and follow the instructions and within a couple of hours you'll have an impressive raised bed.
We couldn't ask for a nicer review. Thanks very much for your kind words.
WoodBlocX
WoodBlocX @ WoodBlocX
Product arrived quickly and when requested. The man who delivered it was very helpful.
Product arrived quickly and when requested. The man who delivered it was very helpful.
As we can make curved BlocX you aren't limited to 90° angles.
WoodBlocX
WoodBlocX @ WoodBlocX
A great product with superb instructions and back up.
A great product with superb instructions and back up.
The ground preparation is certainly a very important step and should not be overlooked.
WoodBlocX
WoodBlocX @ WoodBlocX
Arrived on the due date, well packed.
Arrived on the due date, well packed.
Always take your time on the ground preparation as it will make a huge difference when it comes to the final build.
WoodBlocX
WoodBlocX @ WoodBlocX
Customer service excellent. As I wanted something bespoke I spoke to them. They were helpful…
Customer service excellent. As I wanted something bespoke I spoke to them. They were helpful and provided what I wanted. Kept informed re delivery items delivered on the day and between the times given.
We're delighted the WoodBlocX sit so well in your garden.
WoodBlocX
WoodBlocX @ WoodBlocX
It's not the product but the delivery service. I said I was disabled and lived…
It's not the product but the delivery service. I said I was disabled and lived alone but the driver would not do anything to assist. I needed it taken into the back garden and have no direct access, this was stated when ordered. I had to enlist the helo of neighbours I do not know to unload the pallet from where it had been unloaded in the road outside, to carry it all through the bungalow. This caused me a lot of stress which did not help my medical conditions.
The Palletways network operate a kerb side delivery service. Your WoodBlocX will be delivered on a pallet to your desired location. Normally this can be arranged within 3-4 days from your order being placed. The driver will have a tail lift vehicle and a pallet trolley. So they will not be able to wheel the pallet up steps or over gravel or grass. They will do their best to get it as close to your build location as possible but it won't be possible for them to transport your WoodBlocX through your house.
WoodBlocX
WoodBlocX @ WoodBlocX
I was very impressed with the quick response to my order and following up when the…
I was very impressed with the quick response to my order and following up when the delivery company caused a problem. I would suggest, however, that a customer's mobile number as well as home number should be given to delivering company.
If you are ever unsure of what to do when it comes to the build please just get in touch and we can talk things through with you or send you further plans.
WoodBlocX
WoodBlocX @ WoodBlocX
Community are very pleased with the look of the planters and a number of people…
Community are very pleased with the look of the planters and a number of people have inquired about your company
It's always wise to take your time on the levelling side of things as it will make a big difference to the final build.
WoodBlocX
WoodBlocX @ WoodBlocX
Order and delivery service first class.
Order and delivery service first class.
We are so happy you find our service first class. We try to make every order as easy and enjoyable as possible.
WoodBlocX
WoodBlocX @ WoodBlocX
First class service leading up to the purchase
First class service leading up to the purchase
Superb thank you!
WoodBlocX
WoodBlocX @ WoodBlocX
They went out of their way to design and make exactly what we wanted which…
They went out of their way to design and make exactly what we wanted which was not within their standard product range
Thank you very much we are delighted you are happy!
WoodBlocX
WoodBlocX @ WoodBlocX
Very good service and quick delivery.
Very good service and quick delivery.
Thank you very much for your email. Please don't hesitate to get in touch and we will do what we can to get you some capping that fits 100%
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful. Knew roughly what I wanted but nevertheless a detail plan was produced for…
Very helpful. Knew roughly what I wanted but nevertheless a detail plan was produced for me. Delivery within a few days as promised.
Thank you very much for your kind and honest review. We are delighted you are happy with the final result! That is our main goal!
WoodBlocX
WoodBlocX @ WoodBlocX
Very quick delivery and arrived at the Appointed time.
Very quick delivery and arrived at the Appointed time.
Our WoodBlocX are more expensive than some raised beds but you are paying for a long lasting product that is made from the highest quality materials.
WoodBlocX
WoodBlocX @ WoodBlocX
Easy to order and happy with that. Delivery was very poor. We were given a…
Easy to order and happy with that. Delivery was very poor. We were given a delivery date but the product did not arrive. When checking with the delivery company they said they would deliver the following day, they could not give any idea as to what time and it in fact arrived at six o'clock in the evening so two complete days wasted waiting in for them. I find it difficult to recommend the company because of this.
We are incredibly sorry your delivery did not go as planned on this occasion.
We will always try to inform our customers if there is going to be a delay in their scheduled delivery. We provide you with all the necessary information to speak with your delivering depot in case there are any issues and if you don't wish to speak with them we can contact them on your behalf.
The pallet does not have to be signed for and we can arrange for it to be left at a secure location at your property if you are not in at the time of delivery so there is no need to wait all day for the items to arrive.
WoodBlocX
WoodBlocX @ WoodBlocX
Brilliant. Concept, design, engineering, drawings and instructions were excellent. Very, very, very clever idea.
So much…
Brilliant. Concept, design, engineering, drawings and instructions were excellent. Very, very, very clever idea.
So much easier than mucking about sawing timber the old fashioned way.
We are delighted you are so happy with our product. It is a very simple and clever idea which enables anyone to build their own raised beds.
WoodBlocX
WoodBlocX @ WoodBlocX
Good communication and everything turned up as expected.
Good communication and everything turned up as expected.
Curved designs can prove to be slightly trickier to build due to the fact they are composed of much smaller components which can make levelling more difficult. It is a good idea to take your time with these designs and call us if you are having any problems.
WoodBlocX
WoodBlocX @ WoodBlocX
Pallet delivered within 10 minutes of estimated delivery time. Driver very friendly and helpful. Well…
Pallet delivered within 10 minutes of estimated delivery time. Driver very friendly and helpful. Well packed and all parts present. Instructions very comprehensive and clear. Helpful Hints very useful.
We will normally supply a few extra components with your order just in case you make a mistake and need a spare BlocX to rectify it.
WoodBlocX
WoodBlocX @ WoodBlocX
Deliverd the order within a few days - all correct high quality no problems
Deliverd the order within a few days - all correct high quality no problems
Delivery can normally be arranged within 3-4 working days.
WoodBlocX
WoodBlocX @ WoodBlocX
Delivered on due date. All instructions and pieces all complete.
Delivered on due date. All instructions and pieces all complete.
WoodBlocX can transform any garden.
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful and pleasant staff, couldn't do enough to help.
Very helpful and pleasant staff, couldn't do enough to help.
The WoodBlocX team is always available to help no matter what the problem or question.
WoodBlocX
WoodBlocX @ WoodBlocX
Good clear communication and prompt delivery
Good clear communication and prompt delivery
If you ever experience any trouble with any of our components please just get in touch and we can resolve the issue.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent service from ordering to delivery
Excellent service from ordering to delivery
WoodBlocX kits go together very simply and we are always available to provide advice along the way if you need it.
WoodBlocX
WoodBlocX @ WoodBlocX
Getting the 1st layer level is the ticket bit but you have this it is…
Getting the 1st layer level is the ticket bit but you have this it is quick and simple if you follow the plans and don't put blocks upside down. Fantastic product.
It certainly pays to get the first layer level before proceeding with the rest of the build. This will obviously take a bit of time but it is worth it in the long run.
WoodBlocX
WoodBlocX @ WoodBlocX
great company to deal with
great company to deal with
We're so pleased you wouldn't hesitate to recommend us.
WoodBlocX
WoodBlocX @ WoodBlocX
Ordering and delivery, spot on
Ordering and delivery, spot on
We are glad you have enjoyed your WoodBlocX experience thus far.
WoodBlocX
WoodBlocX @ WoodBlocX
I love the product, I don't buy the topping as my previous ones have all split.…
I love the product, I don't buy the topping as my previous ones have all split. Also why don't you offer free delivery over say £200...
The capping will eventually normally form small cracks due the fact it is made from a soft wood and it will dry out over time. This will in no way effect the structural integrity of the capping.
WoodBlocX
WoodBlocX @ WoodBlocX
Fast delivery as usual.
Fast delivery as usual.
Our simply to follow instructions means construction of the BlocX should be a breeze.
WoodBlocX
WoodBlocX @ WoodBlocX
Efficient and reliable. Excellent delivery service
Efficient and reliable. Excellent delivery service
All deliveries are made using the Palletways network.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
helpful & efficient
Impressed with WoodBlocX service before during and after the order. Quick and helpful response to…
Impressed with WoodBlocX service before during and after the order. Quick and helpful response to my questions. Their transport agents were also very good and delivered on time.
A happy customers recommendation is music to our ears.
WoodBlocX
WoodBlocX @ WoodBlocX
Very prompt and helpful response to query before delivery, and very prompt delivery.
Very prompt and helpful response to query before delivery, and very prompt delivery.
We are happy to answer any questions you may have so please give us a call on 0800 389 1420 or send us an email to [email protected]
WoodBlocX
WoodBlocX @ WoodBlocX
VERY EASY FROM START TO FINISH AND RESOLVED QUERY VERY EFFICIENTLY
VERY EASY FROM START TO FINISH AND RESOLVED QUERY VERY EFFICIENTLY
We try and make the whole WoodBlocX experience as easy and as enjoyable as possible.
WoodBlocX
WoodBlocX @ WoodBlocX
Well made product,easy to assemble,looks great.
Well made product,easy to assemble,looks great.
WoodBlocX can brighten up any garden and are super easy to assemble.
WoodBlocX
WoodBlocX @ WoodBlocX
Service was very good.
Service was very good.
We love to see photos of finished designs and we also run a photo competition every month where you can win £100 if you are the winning entry.
WoodBlocX
WoodBlocX @ WoodBlocX
Ordered on line with no problems and delivered on time.
Ordered on line with no problems and delivered on time.
It's so easy to order from our website. Simply choose the kit or size you want on our calculator and click to purchase. It couldn't be easier. We also offer a free design service for more bespoke designs.
WoodBlocX
WoodBlocX @ WoodBlocX
Very friendly and helpful team, unfortunately the plan could have been clearer but when contacted…
Very friendly and helpful team, unfortunately the plan could have been clearer but when contacted they replied quickly with a coloured plan and different view of the plan so then we could see the corner we were struggling with. It took quite some strength to hammer the dowels in flush.
My service feedback with WoodBlocX
A minor issue with the website
Service is excellent and swift
Service is excellent and swift
We are so happy you are pleased with our WoodBlocX.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Everything as expected
We asked for the best price and we believe that is what we got.
We asked for the best price and we believe that is what we got.
Great you enjoyed using WoodBlocX and always send in any photo's if you like!
WoodBlocX
WoodBlocX @ WoodBlocX
Fast and efficient
Fast and efficient
Thanks Andrea! Much appreciated!
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent product easy and flexible to install
Excellent product easy and flexible to install
Thanks Peter, great you enjoyed it!
WoodBlocX
WoodBlocX @ WoodBlocX
Really helpful on the phone
Really helpful on the phone
Thank you so much for the positive feedbackand glad you like the product!
WoodBlocX
WoodBlocX @ WoodBlocX
Great customer service!
Great customer service!
thanks for giving us good feedback and your design got made up in the end!
WoodBlocX
WoodBlocX @ WoodBlocX
Good system but must pay attention to pictures!!
Good system but must pay attention to pictures!!
WoodBlocX are incredibly adaptable so if you ever need to make a change when building it's usually possible.
WoodBlocX
WoodBlocX @ WoodBlocX
Although one piece was initially missing from my order as soon as WoodBlocX were informed…
Although one piece was initially missing from my order as soon as WoodBlocX were informed they dispatched it immediately.
Thanks very much for your suggestion. We always want to hear from customers so we can make our service and product better and better.
WoodBlocX
WoodBlocX @ WoodBlocX
Had a problem with the quality of timber received, Henry sorted it out straight away.
Had a problem with the quality of timber received, Henry sorted it out straight away.
We always try to supply the best possible quality product but if you are ever unhappy with any of the WoodBlocX please get in touch and we can resolve the matter.
WoodBlocX
WoodBlocX @ WoodBlocX
Sturdy and easy to assemble.
Sturdy and easy to assemble.
Thank you!!
WoodBlocX
WoodBlocX @ WoodBlocX
Arrived on time with nice delivery man.
Arrived on time with nice delivery man.
WoodBlocX needs no building experience to construct and very few tools are needed.
WoodBlocX
WoodBlocX @ WoodBlocX
Had a few problems with getting all the right pieces ... but Harry was really…
Had a few problems with getting all the right pieces ... but Harry was really helpful and very apologetic about the glitches
If you ever find you have a missing component please get in touch straight away so we can rectify the issue.
WoodBlocX
WoodBlocX @ WoodBlocX
Extremely patient & helpful with our bespoke design. Excellent comms to deliver on time precisely…
Extremely patient & helpful with our bespoke design. Excellent comms to deliver on time precisely to suit us. Delighted with the product. Highly recommend.
We always provide step by step instructions no matter what the design.
WoodBlocX
WoodBlocX @ WoodBlocX
Brilliant service, always available and friendly on the phone
Brilliant service, always available and friendly on the phone
We are open 09:00-17:00 Monday to Friday so if you ever need our help please just call 0800 389 1420 or send us an email to [email protected]
WoodBlocX
WoodBlocX @ WoodBlocX
Prompt delivery after ordering and order was 100% accurate and on-spec. After sales service was…
Prompt delivery after ordering and order was 100% accurate and on-spec. After sales service was also fantastic.
WoodBlocX are here to help at every stage of your order and beyond.
WoodBlocX
WoodBlocX @ WoodBlocX
Prompt and helpful service.
Prompt and helpful service.
Good luck with the planting.
WoodBlocX
WoodBlocX @ WoodBlocX
very pleased
very pleased
I'm glad you are pleased with our product and service.
WoodBlocX
WoodBlocX @ WoodBlocX
Arrived bang on time.
Arrived bang on time.
When you order WoodBlocX you can choose a delivery date that suits you.
WoodBlocX
WoodBlocX @ WoodBlocX
a key component was missing and so we couldn't complete the build of one of the…
a key component was missing and so we couldn't complete the build of one of the boxes on time.
Sorry there was a component missing. Human error does happen occasionally!
Glad you like the final product though!
With best wishes
WoodBlocX
WoodBlocX @ WoodBlocX
Solid, heavy and pretty accurately made.
Advice to Assemblers.
1) A wooden mallet is too light.…
Solid, heavy and pretty accurately made.
Advice to Assemblers.
1) A wooden mallet is too light. A conventional hammer has too small a head and damages the peg driver. A lump hammer is ideal, a sledge hammer is also OK.
2)For cutting off the excess three ridges on the top row of pegs, use a PVC pipe cutter to do this before you insert them. It takes 5 seconds per peg and gives a clean result.
3) Note the knots in the blocx and select before starting to place these looking inwards towards the soil to make them invisible.
4) If you have difficulty lining up the pegs to fit into the underneath holes of the Blockx above, bang down on the top of the blockx above. Now examine the underneath. You will see the edge of the interfering pegs imprinted into the wood.
Either chamfer that mark away to assist the peg to slide in, or use a very big screwdriver into the centre of the peg to bend the peg away as you are pushing down on the blockx.
What fantastic feedback! Thank you very much for your time.
With best wishes
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful co to deal with, products came exactly when promised.
Would recommend
Very helpful co to deal with, products came exactly when promised.
Would recommend
Thank you very much for your kind feedback. Please don't hesitate to get in touch if there is anything we can help with.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent customer care.
Excellent customer care.
Thank you very much. Keep an eye on those small cracks and if they become structurally compromising in any way let us know.
With best wishes
WoodBlocX
WoodBlocX @ WoodBlocX
Product is very good and instructions have been very helpful.
Product is very good and instructions have been very helpful.
Thank you very much! Please don't hesitate to get in touch if there is anything at all we can help with in the future!
With best wishes
WoodBlocX
WoodBlocX @ WoodBlocX
10 out of 10 for service, very helpful and efficient.
10 out of 10 for service, very helpful and efficient.
We are so happy you liked our service and product.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
No further comment
Overall pleased
Overall pleased
We quality check all our components so they should be to the highest standard but if you do ever receive a component you are not happy with please get in touch.
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful, I liked the way the pond was delivered with a bespoke layer by…
Very helpful, I liked the way the pond was delivered with a bespoke layer by layer drawing of the pond, so you knew where to out the blocks and dowels on each layer.
With our layer by layer instructions WoodBlocX really are a breeze to build.
WoodBlocX
WoodBlocX @ WoodBlocX
Friendly and very helpful service
Friendly and very helpful service
WoodBlocX are small and versatile enough to manoeuvre anywhere in the garden.
WoodBlocX
WoodBlocX @ WoodBlocX
Very good service. Excellent delivery (driver helped me unload the pack and then took the…
Very good service. Excellent delivery (driver helped me unload the pack and then took the pallet away so I didn't have to dispose of it)
Great company to deal with. The order was easily tracked and was delivered smoothly on…
Great company to deal with. The order was easily tracked and was delivered smoothly on time by a driver who went out of his way to leave the kit in the most convenient place for us.
I'm so happy you are pleased with our product.
WoodBlocX
WoodBlocX @ WoodBlocX
Great product, software design for visuals and helpful
Great product, software design for visuals and helpful
Our free design service will provide you with detailed plans of your design so you can see where every component needs to go.
WoodBlocX
WoodBlocX @ WoodBlocX
great company and people to deal with,
great company and people to deal with,
We are always happy to hear suggestions from our customers as all input is important and helpful.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Excellent service
Helpful, pleasant and friendly staff
Great website
Efficient ordering and delivery service
Helpful, pleasant and friendly staff
Great website
Efficient ordering and delivery service
Our free design service means we can work out exactly what you'll need no matter what the design.
WoodBlocX
WoodBlocX @ WoodBlocX
Fast and efficient service
Fast and efficient service
WoodBlocX is one of the easiest build material you could ever work with.
WoodBlocX
WoodBlocX @ WoodBlocX
Polite and helpful.
Polite and helpful.
We always supply layer by layer instructions for every design but on this occasion it appears we may have supplied the wrong ones. If this ever happens please get in touch and we can send you the correct ones straight away.
WoodBlocX
WoodBlocX @ WoodBlocX
Arrived on time, woodblockX excellent company to deal with.
Arrived on time, woodblockX excellent company to deal with.
It's great hearing from happy customers!
WoodBlocX
WoodBlocX @ WoodBlocX
Fast and efficient service
Fast and efficient service
WoodBlocX are so versatile they can be used for all sorts of structures.
WoodBlocX
WoodBlocX @ WoodBlocX
Very friendly and helpful especially with design and very prompt efficient delivery service.
Very friendly and helpful especially with design and very prompt efficient delivery service.
The WoodBlocX will help no matter what the query or design request.
WoodBlocX
WoodBlocX @ WoodBlocX
Very informative and quick efficient service.
Very informative and quick efficient service.
We try to make the whole WoodBlocX experience as easy and enjoyable as possible.
WoodBlocX
WoodBlocX @ WoodBlocX
The Palletways Number supplied by WoodBlocx did not match any on Palletways delivery system, I…
The Palletways Number supplied by WoodBlocx did not match any on Palletways delivery system, I telephoned WoodBlocx who rectified the problem immediately and confirmed bed would be delivered later that day. Have used WoodBlocx again.
To track your delivery on the morning of delivery.
1. Go to the palletways website www.palletways.com
2. Find your delivery Depot by typing in your POSTCODE
3. Call the delivery depot and quote the 6 digit tracking number we provide you with.
Please note we are not given the 11 digit tracking number palletways asks for on there website so please ignore this and use the steps above.
WoodBlocX
WoodBlocX @ WoodBlocX
I had a problem it was dealt with quickly and with great kindness
I had a problem it was dealt with quickly and with great kindness
If you ever have a problem please just get in touch and we can resolve it.
WoodBlocX
WoodBlocX @ WoodBlocX
Very good service and arrived on time and very well packaged.
Very good service and arrived on time and very well packaged.
WoodBlocX orders will arrive on a wrapped pallet along with the layer by layer instructions.
WoodBlocX
WoodBlocX @ WoodBlocX
Our order was delivered as expected, the quality of materials was very good and nothing…
Our order was delivered as expected, the quality of materials was very good and nothing was missing. The instructions were easy to follow. I can't think nof anything Woodblocx could have done better! Brilliant and highly recommended.
The ground preparation is an important step in the build as you obviously want to start level to finish level.
WoodBlocX
WoodBlocX @ WoodBlocX
Very attentive to my design requirements
Very attentive to my design requirements
Our design service is completely free of charge so whatever your design we can help.
WoodBlocX
WoodBlocX @ WoodBlocX
Everything went according to plan
Everything went according to plan
WoodBlocX are extremely easy to construct and no experience is required.
WoodBlocX
WoodBlocX @ WoodBlocX
This is my third order as I continue with expand Woodblocx kerbing and containers in…
This is my third order as I continue with expand Woodblocx kerbing and containers in my garden.
As usual delighted.
Peter Altrincham
It's always great to hear from happy customers.
WoodBlocX
WoodBlocX @ WoodBlocX
used this company 3 times and have always been impressed
used this company 3 times and have always been impressed
I'm glad you are so happy with our company and product.
WoodBlocX
WoodBlocX @ WoodBlocX
Great service
Great service
If you ever need any advice when it comes to the build please just get in touch. 0800 389 1420 or [email protected]
WoodBlocX
WoodBlocX @ WoodBlocX
Straightforward to put together though all that hammering was tough on the arm after a…
Straightforward to put together though all that hammering was tough on the arm after a while. I wondered whether the angle irons used in the construction of buttresses might have helped in the laying of the first layer of blocks in keeping them square. I also found that it helped me to lay some of the second layer of blocks while still working on the first to keep sides rigid and aligned. I found out the hard way that one should always follow the (comprehensive) instructions!
It's always beneficial to read the instructions fully before starting your build. That way if you are unsure of anything you can get in touch and we can help.
WoodBlocX
WoodBlocX @ WoodBlocX
The customer service is always excellent.
The customer service is always excellent.
We pride ourselves on our customer service.
WoodBlocX
WoodBlocX @ WoodBlocX
All very straight forward.
All very straight forward.
Unfortunately we can only help with the BlocX and not the weather :) Lets hope the sun comes out soon for you and you can start having fun.
WoodBlocX
WoodBlocX @ WoodBlocX
A very simple but clever design. Once first course completed it is so quick to complete
A very simple but clever design. Once first course completed it is so quick to complete
like all great ideas, the simplest are the best.
WoodBlocX
WoodBlocX @ WoodBlocX
Delivery was late owing to a breakdown which I suppose does happen. However your instructions…
Delivery was late owing to a breakdown which I suppose does happen. However your instructions for getting information from pallet wise was very iffy.
We try to make WoodBlocX as easy as possible to assemble but if you do ever encounter any problems we are always available to help.
WoodBlocX
WoodBlocX @ WoodBlocX
service excellent - due to poor weather have not been able to construct it yet!
service excellent - due to poor weather have not been able to construct it yet!
good luck with the build and remember we are always on hand to help if you have any questions.
WoodBlocX
WoodBlocX @ WoodBlocX
Some Short angle blocks where split on arrival some other blocks cracked as dowels where…
Some Short angle blocks where split on arrival some other blocks cracked as dowels where tapped in
I am really sorry about this.
The BlocX should never split when putting the dowels in.
If you had called out freephone number I would have sent you replacement BlocX to replace these immediately.
Glad to see you made use of our free design service just sorry that the build didn't go add it should have.
With best wishes
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful and efficient team
Very helpful and efficient team
WoodBlocX can be built by all ages and no previous experience is required.
WoodBlocX
WoodBlocX @ WoodBlocX
Could not be more impressed, the service was all that I would have expected, I…
Could not be more impressed, the service was all that I would have expected, I write as an ex John Lewis manager of over thirty years who knows what service means!
Nothing makes us more pleased than a happy customer.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent1
Excellent1
If you can't find a kit on our website to fit your garden space please feel free to take advantage of our free design service.
WoodBlocX
WoodBlocX @ WoodBlocX
Friendly and helpful.
Friendly and helpful.
If you like building with Lego you'll love WoodBlocX!
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent product. Helpful instructions. Advice regarding sharp sand Is a good one.
Excellent product. Helpful instructions. Advice regarding sharp sand Is a good one.
Each WoodBlocX design comes with it's own set on layer by layer instruction.
WoodBlocX
WoodBlocX @ WoodBlocX
Good response with bespoke service addressed exactly what I wanted
Good response with bespoke service addressed exactly what I wanted
WoodBlocX offers a completely free design service.
WoodBlocX
WoodBlocX @ WoodBlocX
I asked for a particular delivery date; the kit was delivered on the date I asked…
I asked for a particular delivery date; the kit was delivered on the date I asked for & the driver advised 30 minutes before the delivery time. Although assembly is fairly straightforward, instructions were clear & easy to follow.
When ordering WoodBlocX you can chose a delivery date convenient to you. Deliveries can normally be arranged within 3-4 working days.
WoodBlocX
WoodBlocX @ WoodBlocX
Woodblocx were great from initial inquiry, bespoke design and ordering. Polite and well informed
Woodblocx were great from initial inquiry, bespoke design and ordering. Polite and well informed
We try to make the whole WoodBlocX experience as easy and simple as possible and we are always on hand to help no matter what the problem.
WoodBlocX
WoodBlocX @ WoodBlocX
Easy to use attractive website, I really liked the Bespoke planning guide. Very good communications…
Easy to use attractive website, I really liked the Bespoke planning guide. Very good communications & excellent delivery service.
The WoodBlocX website contains 100's of kits and also handy calculators if you need something to fit to your exact sizes.
www.woodblocx.co.uk
WoodBlocX
WoodBlocX @ WoodBlocX
when contacted gave good advice and provided relevant information in the use of fitting instructions
when contacted gave good advice and provided relevant information in the use of fitting instructions
We will always try and answer any questions our customers have to the best of our knowledge.
WoodBlocX
WoodBlocX @ WoodBlocX
good customer service
good customer service
There is slightly more to do with WoodBlocX but we do provided you with simple and clear step by step instructions.
WoodBlocX
WoodBlocX @ WoodBlocX
Brilliant service. Very prompt delivery and very plain instructions.
Brilliant service. Very prompt delivery and very plain instructions.
We can normally have your WoodBlocX delivered in 3-4 working days.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Quick and easy to order. Delivered promptly.
Fantastic company, really good communication.
Fantastic company, really good communication.
We always try to provide the best possible service to our customers.
WoodBlocX
WoodBlocX @ WoodBlocX
I was extremely impressed by the helpfulness of the designer. He took on board my requested…
I was extremely impressed by the helpfulness of the designer. He took on board my requested changes immediately and modified the design.
WoodBlocX offers a completely free design service which means if you want to make changes we can do so at no extra cost.
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful and efficient.
Very helpful and efficient.
The only cutting you will ever have to do when building with WoodBlocX is cutting the dowels on the final layer. This allows the capping to be hammered into place as it is only half the height of a BlocX.
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful and quick to get back to you if you have any queries
Very helpful and quick to get back to you if you have any queries
We try and get back to questions and queries as soon as possible no matter what the problem.
WoodBlocX
WoodBlocX @ WoodBlocX
Only one minor problem, the tracking number supplied by WoodBlocx (6 digits) did not correspond…
Only one minor problem, the tracking number supplied by WoodBlocx (6 digits) did not correspond to any number required by Palletways (11 digits) to allow me to track my order. However after a telephone call to WoodBlocx a member of staff confirmed when my order would be delivered. Have used WoodBlocx since and would have no problems about buying from the company again.
Unfortunately we ourselves our not supplied with the 11 digit Palletways tracking number. We provide a 6 digit code which can be used when speaking with the delivering depot directly. We will always supply you with this information in the form of a delivery tracking email.
WoodBlocX
WoodBlocX @ WoodBlocX
Superb and easy to assemble once again ..Thankyou!
Superb and easy to assemble once again ..Thankyou!
WoodBlocX can be built by anyone and are nice and light so can be moved and arranged easily.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Service and delivery excellent as per previous orders.
A little expensive.
The holes on the underside of the capping were not always exactly central…
A little expensive.
The holes on the underside of the capping were not always exactly central (3 to 4 mm out) resulting in blocks not matching at the edges.
Due to the fact WoodBlocX are produced from soft wood there may be some variation in size due to the shrinkage of the wood during the manufacturing process.
WoodBlocX
WoodBlocX @ WoodBlocX
Easy to erect once you have sorted out the plan. Made the mistake of tapping…
Easy to erect once you have sorted out the plan. Made the mistake of tapping all the pegs in before adding the bricks to the layout instead of just the the first tier. Will not do that again . Looks good despite my incompetence.
The best thing to do before building WoodBlocX is to familiarise yourself with the instructions. This will prevent any unwanted accidents.
WoodBlocX
WoodBlocX @ WoodBlocX
very efficient and helpful
very efficient and helpful
WoodBlocX are simple to use and require no building expertise.
WoodBlocX
WoodBlocX @ WoodBlocX
Clear website, straightforward to order a standard raised bed. Sample instructions very useful in seeing…
Clear website, straightforward to order a standard raised bed. Sample instructions very useful in seeing what was involved and thus derisking this buy. Delivered on the due date without any problems, well packaged and itemised.
Would have been Excellent, but downgraded because:
1. None of the sales documentation actually quoted the 11 digit number needed to track the delivery (there was only a 9 digit order number provided).
2. There's no email address provided on their website to get in contact with them or provide direct technical feedback (hence some of the comments below on the actual product).
3. I'd recommend putting the contents of the WoodBlocX Instruction Leaflet on the website, either as a complete PDF file or as a set of scanned JPGs - again more for potential buyers to appreciate what is needed and how easy assembly could be.
Some small but essential details to make a perfect experience.
Excellentfrom start to finish
Excellentfrom start to finish
You can't say better then that!
WoodBlocX
WoodBlocX @ WoodBlocX
excellent customer service and communications. Delivery very efficient and timely.
excellent customer service and communications. Delivery very efficient and timely.
We try to make our customer service the best possible to please every customer.
WoodBlocX
WoodBlocX @ WoodBlocX
Having bought 3 raised beds last year we found room for another
Woodblocx designed a bespoke…
Having bought 3 raised beds last year we found room for another
Woodblocx designed a bespoke one for me to fit the space
Great advice from a seasoned WoodBlocX pro!
WoodBlocX
WoodBlocX @ WoodBlocX
Made the small bed first to practise . One bit missing phoned but not yet…
Made the small bed first to practise . One bit missing phoned but not yet received. The second larger bed had one bit too large (And no it wasn't me!) However the bit we sawed off fitted the gap on the other bed so a result!
Sorry for the inconvenience of the wrong sized capping. All capping is cut specifically to fit each design but in this case there seems to have been a bit of a mix up. We are happy to send replacements if this ever happens.
WoodBlocX
WoodBlocX @ WoodBlocX
Very frustrating product. I would not buy again unless I was using a concrete foundation…
Very frustrating product. I would not buy again unless I was using a concrete foundation for construction. Having to constantly hammer in dowels wreaks havoc on weaker foundations.
I'm sorry your WoodBlocX building experience wasn't enjoyable but I'm glad you liked our design service and instructions. We are always available either by phone or email so if you are ever having troubles please contact us and we can resolve them.
WoodBlocX
WoodBlocX @ WoodBlocX
First rate service.
First rate service.
A little bit of preparation goes a long way when building with WoodBlocX.
WoodBlocX
WoodBlocX @ WoodBlocX
Easy to deal with. Some items missing but put in the post that day so…
Easy to deal with. Some items missing but put in the post that day so no complaints.
Very good service and delivery.
Very good service and delivery.
If you ever receive a BlocX which is not up to our high standards please let us know and we will replace it.
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful design service and prompt delivery.
Very helpful design service and prompt delivery.
If you experience any trouble when it comes to the build please just get in touch and we can offer advice to hopefully solve any problem.
WoodBlocX
WoodBlocX @ WoodBlocX
Prompt and delivered quickly
Prompt and delivered quickly
With our free design service we can tailor make designs to fit any garden.
WoodBlocX
WoodBlocX @ WoodBlocX
This is a fabulous product. The WoodblocX are so easy to assemble as the plans…
This is a fabulous product. The WoodblocX are so easy to assemble as the plans provided are very detailed. Even large daunting projects are made simple. Everyone in the company is so very helpful and nothing is too much trouble.
No job is too big or small for WoodBlocX.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Excellent customer service - polite, friendly, prompt and knowledgeable. Delivery was very quick too.
My service feedback with WoodBlocX
Really good, prompt and friendly customer service
easy to deal with as always, slight issue with some missing blocx on the order…
easy to deal with as always, slight issue with some missing blocx on the order but this was dealt with swiftly and despatched within a few days.......
Web site easy to use and customer service was excellent when i called to ask…
Web site easy to use and customer service was excellent when i called to ask a question about delivery.
The service was without fault. Both people I spoke to were as helpful as one…
The service was without fault. Both people I spoke to were as helpful as one could wish.
One of the main beauties of WoodBlocX is the ease of building. No experience is required and very few tools are needed.
WoodBlocX
WoodBlocX @ WoodBlocX
Every helpful and cheerful. Gave me options but contact was not pushy. Very professional
Every helpful and cheerful. Gave me options but contact was not pushy. Very professional
Nothing beats a recommendation from a happy customer.
WoodBlocX
WoodBlocX @ WoodBlocX
Service and support was great. Team helped re my very bespoke design but I decided…
Service and support was great. Team helped re my very bespoke design but I decided to order 3 walls and some extra pieces to adapt re the vital joins. Extra capping was missing on pallet but following phone call they provided missing capping which arrived within 3days and project was completed successfully to plan.
Palletways were also very good as driver pulled the pallet round to back garden and placed it where I need it.
All the above had happened for first order last year too, though no missing bits then.
If you ever feel you are missing components please get in touch and we can resolve the matter straight away.
WoodBlocX
WoodBlocX @ WoodBlocX
Good service
Good service
We pride ourselves on our customer service.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent communication and quick response to enquiries and queries
Excellent communication and quick response to enquiries and queries
We endeavour to keep our customers informed at every stage of their order. We are always available to help no matter what the query.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Excellent response to order and very good communication throughout.
The WoodBlocX team were all very helpful, responsive and efficient in every aspect of their…
The WoodBlocX team were all very helpful, responsive and efficient in every aspect of their service to us - the designing of our bespoke raised beds/pond, ordering, delivery to our preferred schedule, and 'after care' advice on using the dowel cutters. Thank you WoodBlocX.
The WoodBlocX team are on hand to help at every stage of your order and build.
WoodBlocX
WoodBlocX @ WoodBlocX
First class service from start to finish
First class service from start to finish
WoodBlocX should last 15-20 years so you certainly will have lots of years to enjoy them.
WoodBlocX
WoodBlocX @ WoodBlocX
Good delivery service , assembly instructions very clear ,we enjoyed the Haribo sweets .
Good delivery service , assembly instructions very clear ,we enjoyed the Haribo sweets .
We use the Palletways network so delivery anywhere in the UK is possible and it normally only takes 3-4 working days.
WoodBlocX
WoodBlocX @ WoodBlocX
From enquiry to delivery the service was excellent and the advice invaluable. The when wed…
From enquiry to delivery the service was excellent and the advice invaluable. The when wed had a minor quert help was immediately available. Will probably order another raised bed in the future in addition to the two we have
We are here to help no matter what stage of the order you are at. If changes need to be made when it comes to the build we'll be more than happy to help.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent service - very helpful delivery driver.
Excellent service - very helpful delivery driver.
We try and make building WoodBlocX as easy as possible with our step by step instructions.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Ordering straight forward
Very easy company to deal with. Superb customer service.
Very easy company to deal with. Superb customer service.
We try and make our customer service second to none.
WoodBlocX
WoodBlocX @ WoodBlocX
Extremely helpful and excellent customer service
Extremely helpful and excellent customer service
The WoodBlocX team is always on hand to help no matter how small the question.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
ideal pond
Great . Excellent instructions
Great . Excellent instructions
Every WoodBlocX design comes with it's own set of unique instructions and helpful hint and tips.
WoodBlocX
WoodBlocX @ WoodBlocX
Always helpful and good
Always helpful and good
I'm very sorry on this occasion that the quality of wood was not to your standard. We carry out many quality control checks during the manufacture of the BlocX so this should never be the case. If anything is damaged we will be happy to send replacements.
I can only apologies for sending incorrect instructions. If this ever happens please get in touch and we can send you the correct instructions straight away.
WoodBlocX
WoodBlocX @ WoodBlocX
Absolutely brilliant design. So easy to build - even for a basic handyman.
Absolutely brilliant design. So easy to build - even for a basic handyman.
One of the great advantages of WoodBlocX is that there is no need for any building experience. They really are very simply to construct and our layer by layer guides should keep you right at every stage of the build.
WoodBlocX
WoodBlocX @ WoodBlocX
The product is excellent and so is the service.
The product is excellent and so is the service.
Our aim is to provide the best possible customer service.
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful with simple custom project
Very helpful with simple custom project
We will always try our best no matter what the scale of the project.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
I Had trouble putting it to-gether
My service feedback with WoodBlocX
Very pleased;thank you.Excellent service
My service feedback with WoodBlocX
didnt arrive when originally promised
My service feedback with WoodBlocX
Good
excellent product, strong and looks great
excellent product, strong and looks great
WoodBlocX are built to last and look great too.
WoodBlocX
WoodBlocX @ WoodBlocX
Quoted for a bespoke kit, thought the price reasonable so asked for a minor change…
Quoted for a bespoke kit, thought the price reasonable so asked for a minor change and added 2 extra, smaller kits. Next quote was 80% more expensive so thought I was getting all the kits. On delivery I only had the one kit, bearing in mind the 80% price hike I made enquiries. There had been some "confusion", the 2 other kits were not included in this 2nd quote. Was offered free delivery for the others after having to ask. However, my emails requesting a response re: the original mis-quote upon which I based my decision to buy have been ignored. I had to print off the original plans and count the Blocx myself before I could see that they had only quoted for about 1/2 the number of Blocx shown in the plan. No customer should have to do this, and furthermore, having emailed pointing out the error should not be ignored, I think most reputable companies would have acknowledged their mistake. Check what you have been quoted for, make sure the numbers of Blocx on your plan match the quote.
Very helpful staff. great design service
Very helpful staff. great design service
WoodBlocX are simple to use and super versatile so almost any design can be achieved.
WoodBlocX
WoodBlocX @ WoodBlocX
Great!
Great!
It's always great to hear from happy customers.
WoodBlocX
WoodBlocX @ WoodBlocX
Superb customer service, but let down by the shipper who did not deliver on the…
Superb customer service, but let down by the shipper who did not deliver on the appointed day. Woodblock refunded the shipping charge as a good-will gesture. Can't ask for more.
We will always endeavour to inform our customers if there is any issue with delivery.
WoodBlocX
WoodBlocX @ WoodBlocX
Great company, free design service and excellent product. Result is a cool garden that is…
Great company, free design service and excellent product. Result is a cool garden that is bringing a lot of comments and interest.
Our design service is completely free so if you need a bespoke design we will be only too happy to help.
WoodBlocX
WoodBlocX @ WoodBlocX
The man who is constructing my raised bed cannot make it till nexr week, but…
The man who is constructing my raised bed cannot make it till nexr week, but it all looks very good quality wood, and look forward to seeing it constructed.
Great! If you need anything at all from us please do not hesitate to get in touch!
Many thanks
WoodBlocX
WoodBlocX @ WoodBlocX
Great product, but a bit expensive which would make me think twice about buying again,…
Great product, but a bit expensive which would make me think twice about buying again, maybe you need an "economy" range in the basic shapes like 2m x 1m, 2m x 2m.
I have very mixed views. The phone service was excellent, however the delivery process and timeliness…
I have very mixed views. The phone service was excellent, however the delivery process and timeliness was poor. I also found the product much more challenging to build than anticipated. They are an expensive product and were unwilling to offer a discount like their competitors. I was swayed by the guy over the phone who was great and very reassuring but sadly they let me down. I would probably use another firm next time as I don't feel I received good value for money.
We are really sorry that you didn't get on well with your BlocX.
We can honestly say we do everything in our power to make the whole process go as smoothly as possible.
Like above we also make our product as easy to build with as we can and maybe this just did not meet your expectations.
Sorry again
Henry (Company owner) WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful indeed
Very helpful indeed
All of the WoodBlocX team are here to help and we pride ourself on our customer service.
WoodBlocX
WoodBlocX @ WoodBlocX
Just what I wanted. I was able to select the size I needed. The instructions…
Just what I wanted. I was able to select the size I needed. The instructions were very clear and the parts fitted together perfectly. Product arrived on time and the carrier was very helpful.
Brilliant! Great to hear it all went according to plan and please dont hesitate to get in touch if you ever need any help or advice about your bed. Many thanks Henry
WoodBlocX
WoodBlocX @ WoodBlocX
The bespoke wall needed to be slightly modified because the dimensions I gave you were…
The bespoke wall needed to be slightly modified because the dimensions I gave you were required to be altered due to the position of some primroses. Despite that construction went well and the result is admirable as it sits solidly and looks very good. Part of the surface on which it sits is actually not very level so I bought some sand to use as a base which enabled me to eliminate the unevenness. We are very pleased indeed.
Haha! Well you know where we are if you need any help or advice with the build. It should be very straight forward but dont hesitate to get in touch!
Henry
WoodBlocX
WoodBlocX @ WoodBlocX
From the moment i spoke with your customer service to the moment i assembled the…
From the moment i spoke with your customer service to the moment i assembled the product I have been immensely impressed with everything. All as expected and a very happy customer.
Thank you very much for your kind review. We are totally delighted to hear it all went well and as planned. Happy Gardening! Henry
WoodBlocX
WoodBlocX @ WoodBlocX
a bit more tricky to use than I expected and I found that I needed to…
a bit more tricky to use than I expected and I found that I needed to cut a couple of pieces of the top coving layer to size. Also the instructions did not make clear that the dowels securing the coving had to be cut down before applying the coving.
That being said, I would use the product again in a year or two when I've seen how it weathers, and I would know better then how to construct it
Apart from the delivery not coming on the agreed date all was fine. When the…
Apart from the delivery not coming on the agreed date all was fine. When the courier cancelled the delivery the company were proactive in arranging a new date.
This is the second time I have ordered from WoodBlocx and can say they have…
This is the second time I have ordered from WoodBlocx and can say they have exceeded all expectations in service and in the quality of the product. The beds have been much admired and I have been pleased to recommend them to my friends.
Really good firm to deal with,kept me informed as to delivery.
Really good firm to deal with,kept me informed as to delivery.
The product is simple to use and lots of fun to build.
WoodBlocX
WoodBlocX @ WoodBlocX
Ordering on-line was simple and delivery was prompt.
Ordering on-line was simple and delivery was prompt.
Nothing says more than a customer who would order from us again.
WoodBlocX
WoodBlocX @ WoodBlocX
Staff were so nice and helpful and processed order very quickly as well as sorting…
Staff were so nice and helpful and processed order very quickly as well as sorting out delivery issues. Really wonderful and very rare to get such good service!
I'm so happy you are pleased with our customer service.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
A fantastic service - so nice to see in this day and age
My service feedback with WoodBlocX
Very good customer service. Prompt delivery and all the bits were there!
My service feedback with WoodBlocX
Dealt well with my special requests.
every part of the process was very easy and the staff were friendly and really…
every part of the process was very easy and the staff were friendly and really helpful
The kit is well put together and I am hopeful that it will be easy…
The kit is well put together and I am hopeful that it will be easy to put together when I am ready to build it
My service feedback with WoodBlocX
Very efficient service.
Great Company and Great Product absolutely love the finished project. Harry was great at putting…
Great Company and Great Product absolutely love the finished project. Harry was great at putting my ideas into a finished design. the only problem now is I want to build more stuff but don't have the room!
Thanks Richard, always great to get positive feedback
WoodBlocX
WoodBlocX @ WoodBlocX
What a great product, and a sharp delivery. A shame about the rather high delivery…
What a great product, and a sharp delivery. A shame about the rather high delivery charge, considering I am only just south of them.
My service feedback with WoodBlocX
Wonderful, Helpful people to work with. Very friendly and patient. Fully recommend this company.
My service feedback with WoodBlocX
prompt service delivery driver could have been a bit more helpfull
Company is good and the instructions for the rectangular flower bed was very concise but…
Company is good and the instructions for the rectangular flower bed was very concise but the instructions for the L shaped flower bed are not very clear at all considering it is the one which requires more work I have approached it twice with no luck as yet. Will try again over half term when have more time.
I'm sorry to hear you are experiencing problems with your L-shaped raised bed. We will be very happy to discuss the issues you have over the phone or by email. I will also be very happy to send you out new instructions if necessary. We try to make our instructions as easy to follow as possible but if you need advice we are always here to help.
WoodBlocX
WoodBlocX @ WoodBlocX
Great product
Great product
WoodBlocX are very easy to install and very versatile.
WoodBlocX
WoodBlocX @ WoodBlocX
Easy to order on-line. Good communications once order placed. Delivery spot on. Excellent on-line build…
Easy to order on-line. Good communications once order placed. Delivery spot on. Excellent on-line build instructions to peruse before the order arrived.
It's always very nice to hear form a very satisfied customer.
WoodBlocX
WoodBlocX @ WoodBlocX
Customer Service was excellent. Problems sorted out promptly and at our convenience. Thank you
Customer Service was excellent. Problems sorted out promptly and at our convenience. Thank you
If you experience any problems at any stage of your WoodBlocX order please just get in contact with us and we can resolve them as quickly as possible.
WoodBlocX
WoodBlocX @ WoodBlocX
Products came when expected. Easy to order. Instructions aren't the clearest.
Products came when expected. Easy to order. Instructions aren't the clearest.
If you are ever having any difficulties we are always here to help no matter how small the problem.
We quality check all our WoodBlocX during the manufacturing process and I am very sorry on this occasion you received a BlocX which wasn't up to our high standards. If this ever happens please contact us and we can send out a replacement.
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful on phone and delivery was quick.
Very helpful on phone and delivery was quick.
The final layer of dowels have to be cut to facilitate the capping as it is only half the height of a WoodBlocX. This can either be done once the dowels are in place in the structure or before.
WoodBlocX
WoodBlocX @ WoodBlocX
delivery very prompt and efficient.
delivery very prompt and efficient.
WoodBlocX are incredibly easy to assemble so I think you and your gardener will have lots of fun when it comes to the build.
WoodBlocX
WoodBlocX @ WoodBlocX
Easy to put together and looks good
Easy to put together and looks good
WoodBlocX can make a great addition to any garden.
WoodBlocX
WoodBlocX @ WoodBlocX
Great product but seriously let down by the delivery firms used, twice we have made…
Great product but seriously let down by the delivery firms used, twice we have made an order and both times they have been delayed and the last one had bits missing.
We always try to let people know if there will be a delay in their delivery and reschedule it if the new delivery date is not convenient. I'm terribly sorry that on both occasions the delivering depot has let you down.
WoodBlocX
WoodBlocX @ WoodBlocX
I was delighted with the product and also the service I received on the telephone when…
I was delighted with the product and also the service I received on the telephone when I placed the order and had a query.
It's always good to hear that customers would recommend our product to others.
WoodBlocX
WoodBlocX @ WoodBlocX
very prompt. helpful delivery staff
very prompt. helpful delivery staff
All capping is cut specifically for each design so it should fit perfectly for your design.
WoodBlocX
WoodBlocX @ WoodBlocX
Company was very good when I changed the delivery date. Courier company let them down…
Company was very good when I changed the delivery date. Courier company let them down as they did not let me know they were not delivering on that date due to a broken down van. Redeemed themselves by delivering on a Saturday.
Deliveries are unfortunately the one aspect of the order we cannot completely control. We do always endeavour to let you know if there will be any delay.
The capping might not always match the plan as it is cut bespoke for every customer. If you are unsure of anything please just get in touch and we'll talk you through everything.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent. Fast and efficient order and delivery.
Excellent. Fast and efficient order and delivery.
WoodBlocX are the perfect garden design product.
WoodBlocX
WoodBlocX @ WoodBlocX
Third and largest order yet - excellent product, and excellent service. Delivered on time -…
Third and largest order yet - excellent product, and excellent service. Delivered on time - and one small omission was with me the very next morning.
I'm so glad your are so happy with the product and the service.
WoodBlocX
WoodBlocX @ WoodBlocX
I cannot as yet say excellent as the flower bed not yet built but so far…
I cannot as yet say excellent as the flower bed not yet built but so far so good , all very professional and clear
If you are ever unsure of anything at all please just get in touch and we can try and help the best we can.
WoodBlocX
WoodBlocX @ WoodBlocX
No issues at all delivered on day specified all bits correct excellent service
No issues at all delivered on day specified all bits correct excellent service
There is nothing better than a satisfied customer.
WoodBlocX
WoodBlocX @ WoodBlocX
arrived very quickly
arrived very quickly
WoodBlocX can be painted or stained so if you need to match them with the existing garden furniture you can.
WoodBlocX
WoodBlocX @ WoodBlocX
Delivery arrived on schedule. Minor hiccup well handled
Delivery arrived on schedule. Minor hiccup well handled
If you ever encounter any problems whatsoever we are always on hand to help.
WoodBlocX
WoodBlocX @ WoodBlocX
I've used this company before and found their products and customer service to be superb!…
I've used this company before and found their products and customer service to be superb! The children really enjoyed constructing the raised beds and they are standing up to wear and tear very well.
One of the beauties of WoodBlocX is that anyone can build with it. No building expertise is required and the individual components are not heavy meaning children can help with the build.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
2nd time of using them no problems at all
Really pleased with the end product. We used loppers to cut the dowels which worked…
Really pleased with the end product. We used loppers to cut the dowels which worked well
We sell dowel cutters on the website so if you don't want to cut them with a saw you always have another option.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Feefo, please stop pestering me to leave a comment
The word above says it all.
The word above says it all.
Thank you so much for the kind words.
WoodBlocX
WoodBlocX @ WoodBlocX
Fantastic product easy to put together and looks great too. Customer service was fast and…
Fantastic product easy to put together and looks great too. Customer service was fast and polite and knowledgeable.
Overall excellent service and quality products. Will look to use them elsewhere on other projects.
Overall excellent service and quality products. Will look to use them elsewhere on other projects.
We endeavour to supply the best quality product and service.
WoodBlocX
WoodBlocX @ WoodBlocX
Very efficient ordering process, immediate delivery date and good tracking system. Without doubt will be…
Very efficient ordering process, immediate delivery date and good tracking system. Without doubt will be dealing with Wood BlocX again
There is nothing better than hearing from a happy and satisfied customer.
WoodBlocX
WoodBlocX @ WoodBlocX
Delivered on time as requested.
Delivered on time as requested.
We can usually process and deliver a WoodBlocX order within a week. However when ordering you can choose any delivery date that suits you so if you are wanting us to delay the delivery that is no problem at all.
WoodBlocX
WoodBlocX @ WoodBlocX
Reliable, no problems with any order
Reliable, no problems with any order
WoodBlocX really do look great and they are so easy to build.
WoodBlocX
WoodBlocX @ WoodBlocX
good service
good service
The beauty of WoodBlocX is that anyone can build with it. No building experience is required and very few tools are needed to construct.
WoodBlocX
WoodBlocX @ WoodBlocX
Arrived on time, with quality packing.
Arrived on time, with quality packing.
Ground preparation is certainly very important when constructing WoodBlocX. You obviously want to start level so you can finish level. If you do find yourself struggling with any aspect of the build remember we are always available to lend our expertise and support.
WoodBlocX
WoodBlocX @ WoodBlocX
Delivered on time and as per order
Delivered on time and as per order
When ordering WoodBlocX you can choose a delivery date that suits you.
WoodBlocX
WoodBlocX @ WoodBlocX
Very glad for the eay contact system
Very glad for the eay contact system
I'm so pleased you like WoodBlocX.
WoodBlocX
WoodBlocX @ WoodBlocX
Fantastic service! Harry couldn't have done more for us.
Fantastic service! Harry couldn't have done more for us.
Harry will be extremely pleased you were happy with his customer service. At WoodBlocX we aim to provide our customers with the best possible service and I think our reviews reflect this fact.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent response to phone queries.
Excellent response to phone queries.
WoodBlocX are tremendously easily to construct and with our handy calculators and free design service you can get exactly what you want for your garden.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent service over email and telephone
Excellent service over email and telephone
We try and cover every aspect of the build in our instructions but if you are ever unsure of anything at all we are always available to talk you through it.
WoodBlocX
WoodBlocX @ WoodBlocX
We rang to place our order. The man that we spoke to was very friendly…
We rang to place our order. The man that we spoke to was very friendly and helpful. We are thinking of ordering from them again for another garden project.
It's easy to place an order with WoodBlocX either by phone or through the website.
WoodBlocX
WoodBlocX @ WoodBlocX
We had email communications before purchase and they were very helpful
We had email communications before purchase and they were very helpful
We keep our customers up to date with every step of the order and delivery process. You will always receive email notifications letting you know what stage your order is at.
WoodBlocX
WoodBlocX @ WoodBlocX
Efficient delivery and easy order processing.
Efficient delivery and easy order processing.
I'm so happy you had a pleasant WoodBlocX experience.
WoodBlocX
WoodBlocX @ WoodBlocX
Easy to book and purchase - Good website with handy calculator to work out exactly…
Easy to book and purchase - Good website with handy calculator to work out exactly what you need - only negative was thier delivery firm Palletways delivering a day late (although they did call two days in advance to advise of delay)
We try to make the whole WoodBlocX experience as easy and enjoyable as possible. Unfortunately sometimes due to unforeseen circumstances deliveries can be delayed. We always endeavour to contact customers before this happens to reduce the inconvenience caused.
WoodBlocX
WoodBlocX @ WoodBlocX
Everything arrived in good time. I had a query, there were a couple of missing…
Everything arrived in good time. I had a query, there were a couple of missing pieces, but they were resolved promptly. A couple of days from my to query to receiving the missing parts.
Extremely efficient and a pleasure to do business with
Extremely efficient and a pleasure to do business with
We try to make our service fast, efficient and fun.
WoodBlocX
WoodBlocX @ WoodBlocX
very good service all round
very good service all round
We always endeavour to provide the best possible service to our customers.
WoodBlocX
WoodBlocX @ WoodBlocX
Really pleased with the service we got from WoodBlocX, very helpfull, also the delivery no…
Really pleased with the service we got from WoodBlocX, very helpfull, also the delivery no problems whatsoever. Very helpfull with the design and working out for us what we needed. Would definitely use them again.
We pride ourselves on our customer service and the product speaks for itself.
WoodBlocX
WoodBlocX @ WoodBlocX
Keep me informed each step of the way including why their was a 24 hr.…
Keep me informed each step of the way including why their was a 24 hr. delay in delivery.
We will always keep you informed every step of the way. From placing the order to the delivery.
WoodBlocX
WoodBlocX @ WoodBlocX
On an L shaped bed it might help to mention the handing of the bed…
On an L shaped bed it might help to mention the handing of the bed - i.e. you can arrange the sizes differently to the example shown (the long side can be the short side). My error, thinking it could be built either hand meant I had to 'adjust' the corner capping.
Otherwise a good product. Built most of it on day of arrival but would agree ground preparation is important.
If you are ever confused about any of our products please remember we are always here to help and guide you through the whole WoodBlocX experience.
WoodBlocX
WoodBlocX @ WoodBlocX
there was a small blip with the original packing list but this was rectified and…
there was a small blip with the original packing list but this was rectified and delivered exactly when promised
As always a great product. Delivered on time,no problems at all very please with my…
As always a great product. Delivered on time,no problems at all very please with my project.
It's always nice to hear that people like the product and the service we provide.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Excellent communication - efficient delivery
Order dispatched as promised, will be ordering a second kit soon.
Order dispatched as promised, will be ordering a second kit soon.
Preparation is the key.
WoodBlocX
WoodBlocX @ WoodBlocX
Required a bespoke design and this required 3 redeisigns that Woodblocx quickly changed and sent…
Required a bespoke design and this required 3 redeisigns that Woodblocx quickly changed and sent out to me. Excellent service and prompt delivery.
No matter how many changes you require to a design we're always happy to help.
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful on both occasions I called. Delivery was fast and painless. The delivery company…
Very helpful on both occasions I called. Delivery was fast and painless. The delivery company let me know what time of day they would be coming which was brilliant.
We always supply you with tailor made instructions to keep you right every step of the way so you'll never be confused no matter how complicated the design.
WoodBlocX
WoodBlocX @ WoodBlocX
Fantastic service from a very profesional company. Al enquirys delt with very quickly.
What a refreshing…
Fantastic service from a very profesional company. Al enquirys delt with very quickly.
What a refreshing change.
An innovative concept which delivers a very attractive and robust product. The on-line design support…
An innovative concept which delivers a very attractive and robust product. The on-line design support provides an excellent (and definitely recommended) service.
We try and make our customer second to none and if you ever have any difficulties we are always on hand to help.
WoodBlocX
WoodBlocX @ WoodBlocX
Ordering great delivery on date and very quick
Ordering great delivery on date and very quick
There is nothing better than a happy customer.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Easy to order and quickly delivered
the ordering and supply was exactly as I would have wished
the ordering and supply was exactly as I would have wished
Thanks for the feedback Philip!
WoodBlocX
WoodBlocX @ WoodBlocX
friendly helpful support to meet an irregular design
friendly helpful support to meet an irregular design
Thanks John,
Glad to hear you are happy with the end product
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Easy to order online. Service excellent. Great product.
this is the second item I have had from woodblock they are so easy to…
this is the second item I have had from woodblock they are so easy to put together and the service is second to none, the second order was slightly smaller than the first but the quality was just as good, there was a small problem with one piece of capping but I sorted it out myself
Thanks for letting us know and glad to hear you got it sorted. As always if there is any problems just give us a call and we will sort it out for you.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
web site easy to use, kit arrived promptly
My service feedback with WoodBlocX
Used products before always excellent
My service feedback with WoodBlocX
Everything received on the day requested
Helpful staff, my plan was executed to exact standards, with easy to follow instructions and…
Helpful staff, my plan was executed to exact standards, with easy to follow instructions and delivery was prompt.
The entire product is excellent, so easy to use and looks fantastic, giving one a…
The entire product is excellent, so easy to use and looks fantastic, giving one a huge sense of achievement.
WoodBlocX are simple to build with and make a great addition to any garden.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Most excellent service, delivered as expected. Great quality product at an affordable price.
It was easy to order and the delivery time was good. Excellent service with a…
It was easy to order and the delivery time was good. Excellent service with a fabulous product and really easy to follow instructions for building the bed. The first of our two beds is finished and makes a wonderful addition to the garden
WoodBlocX will brighten up any garden whether big or small and is so simple and quick to use.
WoodBlocX
WoodBlocX @ WoodBlocX
The descibed components arrived with a description and personalized manual. I had to adapt the…
The descibed components arrived with a description and personalized manual. I had to adapt the layout in the manual because of a variable slope along the wall, but was able to use all the components in a good way.
Due to the huge versatility of WoodBlocX a change of plan is always a possibility and remember we're always here to help at every step of the way.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Delivery on time, Made the small wall all fitted looks great
Quite exceptional personal service: quick friendly responses to questions and offering designs. And quick efficient…
Quite exceptional personal service: quick friendly responses to questions and offering designs. And quick efficient delivery. If only all retail services were like this.
We pride ourselves on our customer service and our product speaks for itself.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Great
A first class product. Worth every penny and enjoyable to construct. Instructions easy to follow. Would…
A first class product. Worth every penny and enjoyable to construct. Instructions easy to follow. Would thoroughly recommend this product.
Another happy customer means another job done well.
WoodBlocX
WoodBlocX @ WoodBlocX
Very helpful and efficient system
Very helpful and efficient system
Thanks for such a positive review.
WoodBlocX
WoodBlocX @ WoodBlocX
Fantastic to deal with. So helpful and friendly.
Fantastic to deal with. So helpful and friendly.
We always endeavour to give our customers the best possible customer service.
WoodBlocX
WoodBlocX @ WoodBlocX
Fantastic service, Harry did a great design for us, made alterations when we asked and…
Fantastic service, Harry did a great design for us, made alterations when we asked and ensured we got an early delivery. When we discovered we were short of a few bits he soon sorted it out and they came the next day. Really pleased with the finished result too, it was so easy to put together and looks great. I would definitely recommend to others.
Thanks Denise!
Glad you enjoy WoodBlocX
WoodBlocX
WoodBlocX @ WoodBlocX
Service was outstanding delivered on time.
Service was outstanding delivered on time.
Thanks Kevin!
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
The company staff were very helpful when answering my queries
My bespoke design posed no problems to the friendly and knowledgeable WoodBlocX team. First class…
My bespoke design posed no problems to the friendly and knowledgeable WoodBlocX team. First class communication from initial quotation request to ordering and (prompt) delivery.
The WoodBlocX team is always there to help whether it be at the design stage or the build. We are delighted you are happy with the service we provide.
WoodBlocX
WoodBlocX @ WoodBlocX
A first class experience from my initial enquiry to amending the design and despatching the wall…
A first class experience from my initial enquiry to amending the design and despatching the wall took just six days Thanks to all involved for such an excellent service.
Amazingly efficient, simple to use, well presented instructions and felt I wasn't building on my…
Amazingly efficient, simple to use, well presented instructions and felt I wasn't building on my own
Thanks Lynne glad you enjoyed it!
WoodBlocX
WoodBlocX @ WoodBlocX
Prompt hassle free service
Prompt hassle free service
Thanks for the feedback John, Glad to hear your happy with the final design. Yes we are working on a new website at the moment so that sounds like a good idea.
WoodBlocX
WoodBlocX @ WoodBlocX
All companies need to take a look at WoodBlocX to see how things should be…
All companies need to take a look at WoodBlocX to see how things should be done. Faultless.
Thanks John Glad you enjoy it and thanks for taking the time to give us some feedback
WoodBlocX
WoodBlocX @ WoodBlocX
My order arrived in good condition and time. Was easy to build and even came…
My order arrived in good condition and time. Was easy to build and even came with extra pieces.
Very helpful lots of clear instructions cut to my sizes I required a very good…
Very helpful lots of clear instructions cut to my sizes I required a very good product forget railway sleepers
We want to start a WoodBlocX revolution!
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent service from very helpful staff. The product is very well finished and looks amazing…
Excellent service from very helpful staff. The product is very well finished and looks amazing even before it is put together.
What a positive review. We can't ask for more than that. I'm so pleased you like our BlocX!
WoodBlocX
WoodBlocX @ WoodBlocX
Very efficient ordering system and delivery. Excellent product. Reasonably quick to assemble, it took 2…
Very efficient ordering system and delivery. Excellent product. Reasonably quick to assemble, it took 2 days to construct a 2m X 1.5m raised pond, including fitting liner, but excluding preliminary excavation.
Will definitely consider this product for future garden/landscaping projects.
It's always nice to here people would use our product again and we do try to make the order process as easy and hassle free as possible.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
very helpful and approachable
My service feedback with WoodBlocX
Efficient and friendly. Goods arrived on the day requested. The sweeties were a nice touch!
Delivery was made on the predicted date. A few items were damaged in transit but…
Delivery was made on the predicted date. A few items were damaged in transit but were replaced the following day.
I'm sorry to hear that some BlocX got damaged in transit but if this does happen we will always replace them as we did on this occasion.
WoodBlocX
WoodBlocX @ WoodBlocX
Very good and efficient service. Will definitely be purchasing further from WoodBlocX. It was a…
Very good and efficient service. Will definitely be purchasing further from WoodBlocX. It was a breeze fitting together apart from a couple of minor minor issues
When customers want to come back to us we know we've done a good job.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
This is a good quality product that went together very easily.
My service feedback with WoodBlocX
A fast and superior service
Looks really good and very well made.
Looks really good and very well made.
I'm glad you like our BlocX as much as we do!
WoodBlocX
WoodBlocX @ WoodBlocX
Great Product that is relatively easy for a novice to put together as long as…
Great Product that is relatively easy for a novice to put together as long as the base is flat.
My service feedback with WoodBlocX
Excellent service and product
My service feedback with WoodBlocX
The individual personalised plan was really useful
This company is amazing, flexible, accessible, and their attention to detail is fantastic. Very easy…
This company is amazing, flexible, accessible, and their attention to detail is fantastic. Very easy to talk to, and the final product is superb.
What a fantastic review! We are so pleased people are happy with our service and product.
WoodBlocX
WoodBlocX @ WoodBlocX
Communication and service were very good. Questions raised were answered promptly and fully.
Communication and service were very good. Questions raised were answered promptly and fully.
I'm sorry you found the instructions a bit confusing. We try and supply instructions which are simple and easy to follow but if you are ever unsure about anything whatsoever we are always available to talk things through.
WoodBlocX
WoodBlocX @ WoodBlocX
You guys were great and very quick to respond, thank you.
Ken Jones
You guys were great and very quick to respond, thank you.
Ken Jones
My service feedback with WoodBlocX
Excellent
Excellent Product completely changes the outlook to my garden. will recommend to my friends
Excellent Product completely changes the outlook to my garden. will recommend to my friends
Thanks for the great review.
WoodBlocX
WoodBlocX @ WoodBlocX
Quick delivery, excellent instructions, easy to assemble and good quality merchandise. I am very happy…
Quick delivery, excellent instructions, easy to assemble and good quality merchandise. I am very happy with the kit and the result.
My service feedback with WoodBlocX
Great product
My service feedback with WoodBlocX
great service.
great service.
I'm so happy you've enjoyed building with WoodBlocX.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent, personal customer service.
Excellent, personal customer service.
Like all good inventions our BlocX are simple, attractive and functional.
WoodBlocX
WoodBlocX @ WoodBlocX
Not quite as easy as Lego but worth it!
Not quite as easy as Lego but worth it!
Good stuff.
WoodBlocX
WoodBlocX @ WoodBlocX
Staff very helpful and knowledgeable. Order was delivered quickly and correctly. I particularly liked that…
Staff very helpful and knowledgeable. Order was delivered quickly and correctly. I particularly liked that instructions were tailored to my particular job. Actually constructing my raised beds was extremely easy, two beds built in an afternoon. I cannot rate this company and it's product highly enough, an extremely well designed product. I'm now looking to see where else in my garden I can build more beds!
Thanks for the kind words. I'm glad you liked our BlocX.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
excellent back up service friendly and helpfull
The product is good overall. One small criticism would be that the instructions could be…
The product is good overall. One small criticism would be that the instructions could be a little more detailed. The unique instruction pack is great, but it is not easy to read which block goes where as it is hard to count the dowel holes on the diagram. I wasn't totally clear on where the ground spikes should be placed, but we successfully built the terrace.
The design work on my custom raised bed was great and WoodBlocx personnel responded quickly…
The design work on my custom raised bed was great and WoodBlocx personnel responded quickly to my emails, the only thing that let them down and the reason for my good and not excellent rating was the 1 day delay on delivery. I believe this was purely with the delivery company but it does impact the overall experience as a customer, especially when you have to arrange for someone to be present to take delivery.
Sorry that your delivery didn't arrive on time. This unfortunately is the one aspect we cannot control as we also rely on the delivery company delivering on the right day. I'm very pleased you liked the product and had fun building it.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
first class service
Easy to order online
Easy to order online
WoodBlocX really is simple and easy to use.
WoodBlocX
WoodBlocX @ WoodBlocX
Fast delivery and good communication.
Fast delivery and good communication.
Great stuff.
WoodBlocX
WoodBlocX @ WoodBlocX
we are loving this product. It is so easy to put together Love the speed…
we are loving this product. It is so easy to put together Love the speed of transformation when using this.
It's always really nice to here someone speak so fondly of our product.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent service. Delivered quickly. Great value for money. Wish we needed more a****************
Excellent service. Delivered quickly. Great value for money. Wish we needed more a****************
I'm so happy you like the product.
WoodBlocX
WoodBlocX @ WoodBlocX
Excellent customer service, response times and friendliness.
Excellent customer service, response times and friendliness.
We are always here to help so if you ever need any traditional advice remember to just let us know.
WoodBlocX
WoodBlocX @ WoodBlocX
the communication between company and customer,outstanding well done,its great that a company still cares about…
the communication between company and customer,outstanding well done,its great that a company still cares about there customers.
I'm so pleased you've enjoyed your WoodBlocX experience.
WoodBlocX
WoodBlocX @ WoodBlocX
Fast, efficient delivery.
Fast, efficient delivery.
That's the beauty of WoodBlocX! So easy to assemble and super versatile.
WoodBlocX
WoodBlocX @ WoodBlocX
This is the fourth planter I have purchased and from placing the order on line…
This is the fourth planter I have purchased and from placing the order on line to delivery WoodBlocX service is faultless
Very helpful and informative
Very helpful and informative
Thanks, we're here to help.
WoodBlocX
WoodBlocX @ WoodBlocX
Really simple & great product to use and build Garden features with. Get the base…
Really simple & great product to use and build Garden features with. Get the base level and it is so fast. Much easier and safer than using railway sleepers.
I'm so glad you like our product. If you ever need our help in the future we are always here to help.
WoodBlocX
WoodBlocX @ WoodBlocX
Delighted with product! So easy to use & looks great.
Delighted with product! So easy to use & looks great.
Thank you!
WoodBlocX
WoodBlocX @ WoodBlocX
All really good. Very happy
All really good. Very happy
Thank you! If you need anything at all from us please just get in touch.
WoodBlocX
WoodBlocX @ WoodBlocX
The web site is easy to use and very informative. Ordering was easy and delivery…
The web site is easy to use and very informative. Ordering was easy and delivery was prompt. The Woodblocx staff were very helpful. The woodblocx are straightforward to use and construct with the supplied instructions. A quality finished product. Overall, a very positive experience.
That is great! Thank you very much. If you ever need anything for your wall or help and advice just give us a call.
WoodBlocX
WoodBlocX @ WoodBlocX
Ll
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Thank you. If you ever need any help or advice in the future from us regarding any future projects please don't hesitate to get in touch.
WoodBlocX
WoodBlocX @ WoodBlocX
The service provided was excellent from intitila conbtact to handling my queries on the design.…
The service provided was excellent from intitila conbtact to handling my queries on the design. The requests were turned round in a speedy fashion and always with a willingness to help further if needed. I would not hestate to recommend.
Brilliant! Really delighted you like it and are happy with the finished wall! Have a great weekend.
WoodBlocX
WoodBlocX @ WoodBlocX
We found the whole process of ordering, payment and delivery to be simple, efficient and…
We found the whole process of ordering, payment and delivery to be simple, efficient and friendly. Delivery was quick but rather expensive because we're not on the mainland, so in future I would only place large orders with them or combine smaller orders to make the surcharge worthwhile. The overall quality of the products and service is excellent.
Brilliant! Thank you very much. We do struggle to get cheap transport to the Isle of Wight. The idea of pooling a few orders together is a good one.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Great service, and resolved a 'niggle' in the best possible way
My service feedback with WoodBlocX
Excellent service - veryy easy company to deal with.
My service feedback with WoodBlocX
Fantastic service. Very friendly and answered all my questions quickly and in detail.
My service feedback with WoodBlocX
Excellent design service and east ordering/delivery.
The website is a little confusing and when ordering a pre packed set of steps.…
The website is a little confusing and when ordering a pre packed set of steps. No thought is given to the piece of step you actually walk on, in addition extra random pieces thrown in that leave you scratching your head. A note on both issues would be useful.
My service feedback with WoodBlocX
Easy to order, very helpful
My service feedback with WoodBlocX
Excellent product, friendly and communicative company to deal with. Quick delivery arrived on time.
Excellent service, loved being able to calculate online exactly what I wanted. Delivery a bit…
Excellent service, loved being able to calculate online exactly what I wanted. Delivery a bit expensive but good.
My service feedback with WoodBlocX
This product is excellent, and easy to build
My service feedback with WoodBlocX
I haven't finished the construction yet but I've enjoyed building the first two courses
My service feedback with WoodBlocX
Great product, great service
We are very pleased with the final product. Once the hard work of the preparation…
We are very pleased with the final product. Once the hard work of the preparation was done building the wall was straightforward.
top class service from design to delivery, and thank you very much for the sweetie's…
top class service from design to delivery, and thank you very much for the sweetie's nice touch
My service feedback with WoodBlocX
Extremely good product. Well made and easy to construct. Would definitely use again.
My service feedback with WoodBlocX
This was good and delivery was as arranged.
Of the original order only 2 of 5 products were despatched, the missing products were…
Of the original order only 2 of 5 products were despatched, the missing products were sent when I rang but a quality system for checking shipments should have picked up the shortage
My service feedback with WoodBlocX
Excellent delivery service and well packaged.
My service feedback with WoodBlocX
very helpful serice provided a bespoe design.
The guys kept reviewing my changes in the order until I was happy with what…
The guys kept reviewing my changes in the order until I was happy with what I had. Delivery date was as predicted.
My service feedback with WoodBlocX
great
Would have thought my comment might have been read and the company might have rung…
Would have thought my comment might have been read and the company might have rung me to talk to me about how you go about purchasing exactly what you want, but hey ho.
This was my second order. Haven't built it yet but will start and finish tomorrow.…
This was my second order. Haven't built it yet but will start and finish tomorrow. I know it'll be easy. Though asking for a rating item by item is going a bit far I suggest.
I liked the sizing tool to help me know what I needed to order. Delivery was…
I liked the sizing tool to help me know what I needed to order. Delivery was fast but the delivery driver said he couldn't get the lorry up the drive which I think was wrong as we have had many in the past. He then tried to dump the pallet in the middle of the driveway. It was only when I got the plumber out to help that he reluctantly agreed to push it out of the way.
Speedy service, excellent delivery time, good communication and perfectly personalised to my individual requirements. Thank…
Speedy service, excellent delivery time, good communication and perfectly personalised to my individual requirements. Thank you.
agreeing design, ordering and delivery were very tight. not made any easier as was trying…
agreeing design, ordering and delivery were very tight. not made any easier as was trying to do this from Gibraltar with poor internet. Woodblox gave excellent support and goods delivered on time
My service feedback with WoodBlocX
WoodBlocx product and service is excellent in every respect.
Very easy and quick to fit, with clear and detailed instructions, we will happily
recommend to…
Very easy and quick to fit, with clear and detailed instructions, we will happily
recommend to family and friends.
My service feedback with WoodBlocX
Excellent service and delivery
My service feedback with WoodBlocX
Fast delivery excellent instructions and thanks for the sweets a nice touch
My service feedback with WoodBlocX
Excellent service, deliveried when said, very impressed!
My service feedback with WoodBlocX
Excellent looking product
My service feedback with WoodBlocX
Great product and great service, couldn't have been more helpful.
My service feedback with WoodBlocX
Excellent product, easy to use & friendly communication
Generally good service. Some of capping was split. Customer service very good when wrong instructions…
Generally good service. Some of capping was split. Customer service very good when wrong instructions had been sent with order - very quick response and correct instructions emailed within an hour.
Delivery was just a few days from the date of ordering. As it was a…
Delivery was just a few days from the date of ordering. As it was a bespoke raised bed I assumed that it would be on an extended delivery. Super service!
My service feedback with WoodBlocX
One item missing, but replacement sent on a 24hr courier.
My service feedback with WoodBlocX
Liked the personal touch via phone calls.
My service feedback with WoodBlocX
Very good service one piece was missing it was sent and arrived the next day.
We are delighted with the service. As yet we still have not laid the first…
We are delighted with the service. As yet we still have not laid the first block! You wouldn't believe what we have had to remove from the slope - buried under the ground so we had no idea of the extent until we uncovered it. I have some pictures, to look back at in wonder at what we have undertaken. I will send before, during and after photos if you would be interested. At the moment we are rained off, but have approx. 50 people coming for a tea in the garden on 12th July! Any chance do you think?
What a brilliant product - did exactly what was claimed with the most superb professional…
What a brilliant product - did exactly what was claimed with the most superb professional finish - and I am no professional!
My service feedback with WoodBlocX
excellent service
My service feedback with WoodBlocX
Excellent service. Full easy to follow plans.
A small company with good personal customer service. No sign of huge overseas call centres with…
A small company with good personal customer service. No sign of huge overseas call centres with agents reading from a script! There's a normal email address instead of an irritating web form and if you need a custom kit they will cheerfully produce designs based on your requirements until you are happy.
My service feedback with WoodBlocX
would recommend, very easy to use & lasts a long time
2nd time used woodblocx - fantastic product and great service both times. Very easy to…
2nd time used woodblocx - fantastic product and great service both times. Very easy to construct just remember the angle brackets - follow the instructions and build a row at a time. They will design a bespoke plan if required at no additional cost.
My service feedback with WoodBlocX
My service feedback with WoodBlocX
Delivery prompt, all contents as on delivery list (but not in instructions!), telephone help excellent.
Great Product, easily assembled. Delivered on time with full instructions.
Would definitely use them again for…
Great Product, easily assembled. Delivered on time with full instructions.
Would definitely use them again for this type of product
My service feedback with WoodBlocX
Delivery on time, clear instructions, easy to assemble and finished product is great! Well done!
An excellent and well engineered product. Easy to use, and very solid when the project…
An excellent and well engineered product. Easy to use, and very solid when the project is completed.
My service feedback with WoodBlocX
The ordering was straight forward and the product arrived on time
Some variation in block widths (approx 2mm) and swarf in hole countersinks which made hammering…
Some variation in block widths (approx 2mm) and swarf in hole countersinks which made hammering pegs flush difficult. Overall pleased with product and looks good.
My service feedback with WoodBlocX
Excellent designs and structure
My service feedback with WoodBlocX
delivered on time driver put it where i wanted
Ordering process was easy and the communication from the woodblocx team was excellent. The product…
Ordering process was easy and the communication from the woodblocx team was excellent. The product is high quality and fit together without any problems. Instructions show how to build every layer and make all the dowel connections.
Good Product and it looks rock solid in the garden.
My service feedback with WoodBlocX
good
My service feedback with WoodBlocX
Quickly and safely delivered
Excellent service they were so helpfully and responded very quickly to my e-mails and drawing…
Excellent service they were so helpfully and responded very quickly to my e-mails and drawing my design
I assembled my raised bed (3m x 1.9m and 4 blocks high), including digging all the…
I assembled my raised bed (3m x 1.9m and 4 blocks high), including digging all the foundations and levelling, in a single day. Instructions were clear and assembly was simple. The one instance where i did get confused, staff gave excellent support and went to great effort to help, including emailing diagrams and additional instruction. Very pleased with the results, and will be buying more in the future.
My service feedback with WoodBlocX
Very fast delivery the driver even phoned to make sure I was home
My service feedback with WoodBlocX
very good service-delivered on the day I chose-just the job!
My service feedback with WoodBlocX
Excellent communication and delivery.
My service feedback with WoodBlocX
Absolutely brilliant servic
Product is pretty good, but was provided with completely the wrong design and instructions. Also…
Product is pretty good, but was provided with completely the wrong design and instructions. Also provided with some parts I didn't need, and some missing that I did. Had to work around this. Simple quality assurance could have prevented this.
I am really sorry about the issue you had with your BlocX. The error was definitely on our part. We sent out the wrong instructions for your design. So that did not tie up with what you were trying to build. Hopefully the email that my brother sent over wil have made things clearer. If you need any extra bits or help to get your L shaped bed finished please just drop me an email at [email protected]
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Superb service
A very well made product. The service from staff is second to none, even when I…
A very well made product. The service from staff is second to none, even when I found there to be less blocks than required , there was no quibble. A very easy company to work with.
Quick response to my initial email, quick amended design, cost & delivery.
All good as far…
Quick response to my initial email, quick amended design, cost & delivery.
All good as far as i'm concerned.
My service feedback with WoodBlocX
Great service and very helpful.
2nd time I have used wood blocx and on both occasions they have responded quickly,…
2nd time I have used wood blocx and on both occasions they have responded quickly, even on bespoked products.
My service feedback with WoodBlocX
Quality and delivery exactly as advertised.
My service feedback with WoodBlocX
worked well
My service feedback with WoodBlocX
As expected
Fantastic from start to finish. The ordering process was easy, the delivery was on time,…
Fantastic from start to finish. The ordering process was easy, the delivery was on time, the instructions were brilliant...all it needed was a man who would read them!
Instructions stress putting dowels in first layer before laying down base but should also stress…
Instructions stress putting dowels in first layer before laying down base but should also stress not to do that for subsequent layers!
Perhaps a longer (one meter?) Bloc could help in addition to sizes now available?
A helpful and easy to deal with company, Woodblockx soon provided us with plans for our…
A helpful and easy to deal with company, Woodblockx soon provided us with plans for our project and the kit was delivered on a day to suit us. We were very satisfied with the service and product.
My service feedback with WoodBlocX
Smooth transaction. Internet ordering was simple. Item delivered on agreed day.
My service feedback with WoodBlocX
Good service
My service feedback with WoodBlocX
Delivered as requested, excellent design service even for my relatively small project.
My service feedback with WoodBlocX
Delivery was quick and as promised.
My service feedback with WoodBlocX
Incredibly patient and helpful with a difficult plan .
Customer service was good after I emailed due to non delivery on a Saturday ...…
Customer service was good after I emailed due to non delivery on a Saturday ... I had paid for this service & was told I would receive a full refund of delivery charges, I haven't seen these yet but will be checking my statement carefully
Hello. I am really sorry about your delivery issues. We really do try our best to get everything to our customers when they want. On this occasion the delivery depot making the delivery let us down. We have refunded your full delivery charge back onto your card and please dont hesitate to get in touch if there is anything we can help with. Glad you liked the product though. Henry
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Pleased with product and service
My service feedback with WoodBlocX
Excellent on time and fast delivery, good packing, no damage
Looks good, very solid. Reasonably easy to build. Capping the hardest bit to fit. Not…
Looks good, very solid. Reasonably easy to build. Capping the hardest bit to fit. Not cheap
My service feedback with WoodBlocX
Delivery excellent and bed look great
My service feedback with WoodBlocX
Lovely company to deal with, very helpful.
Very good at sorting out the bits missed from the order, all were dispatched quickly…
Very good at sorting out the bits missed from the order, all were dispatched quickly without a fuss. Even better if they had been sent with the original order
My service feedback with WoodBlocX
Ordering was easy and delivery fast and seamless.
Customer helpdesk was really good, I wanted to make a change to one of the…
Customer helpdesk was really good, I wanted to make a change to one of the standard kits, got the advice I was after, plus an extra piece was sent out with the kit so that I could make it exactly how I wanted it.
My service feedback with WoodBlocX
Great company who i think give excellent service. Thanks
Very flexible, design wise. Communication needs improving so you are aware of anticipated length of…
Very flexible, design wise. Communication needs improving so you are aware of anticipated length of time for someone to get back to you - you can be left in limbo for a couple of days with no communication not knowing if you need to get back in touch or find somewhere else.
excellent website, communications and the delivery man was great, he bought the pallet all the…
excellent website, communications and the delivery man was great, he bought the pallet all the way to the back of the house.
My service feedback with WoodBlocX
Highly recommended
My service feedback with WoodBlocX
the service you get I cannot fault, well done.
WoodBlocX are a lovely product though quite expensive. They are very sturdy but took quite…
WoodBlocX are a lovely product though quite expensive. They are very sturdy but took quite a bit of work to put together.
My service feedback with WoodBlocX
absoloutely fantastic, will use you again and have been letting friends see the outcome.
My service feedback with WoodBlocX
**
My service feedback with WoodBlocX
Fast prompt delivery. Well packaged. Clear instructions. Would highly recommend.
excellent product ordered four items, now I have built and installed them I will certainly…
excellent product ordered four items, now I have built and installed them I will certainly be ordering more.I have shown my work colleges them and they were very impressed and have now found places that they could put some
Delivery was very quick and particularly impressed with the consideration of the delivery guy in…
Delivery was very quick and particularly impressed with the consideration of the delivery guy in respect of where he left the package in my absence.
My service feedback with WoodBlocX
Good communication
My service feedback with WoodBlocX
Superb product.
My service feedback with WoodBlocX
Really helpful and understood my rather thumbnail scetch
My service feedback with WoodBlocX
Great communication, answered all questions quickly and clearly.
My service feedback with WoodBlocX
Excellent product,quick delivery and easy to build.
My service feedback with WoodBlocX
Product exactly as described.
Great service designing my bespoke idea.Good communication throughout.Delivery arrangements good but actual delivery company not…
Great service designing my bespoke idea.Good communication throughout.Delivery arrangements good but actual delivery company not so organised.
The only comment is that the pallet arrived a day early. Not a problem for…
The only comment is that the pallet arrived a day early. Not a problem for me but may have been a problem for someone who works.
I followed instructions & did not have a problem with building the blocks.
My service feedback with WoodBlocX
Design service a great idea. Product delivered 100% accurate and on time.
My service feedback with WoodBlocX
Absolutely First Class I have already been recommending them to friends and family.
My service feedback with WoodBlocX
very helpful - requested bespoke size which was designed same day
My service feedback with WoodBlocX
Very efficient.
My service feedback with WoodBlocX
excellent description and web site easy to purchase with great communication and swift delivery
My service feedback with WoodBlocX
delivered quickly and efficiently as per selected delivery date
Excellent customer service. Due to a minor glitch, I didn't get am delivery confirmation email.…
Excellent customer service. Due to a minor glitch, I didn't get am delivery confirmation email. I left a message via the website and was quickly phoned back, not only with confirmation that the delivery was on it's way. but also he had phone the courier and got me an ETA. Can't ask for more than that.
We were kept well informed on delivery status. Driver delivered pallet to specified area on…
We were kept well informed on delivery status. Driver delivered pallet to specified area on our property with no problems, very polite driver.
The instructions were very good for construction.
I got the first row level but it went slightly awry when adding the further levels…
I got the first row level but it went slightly awry when adding the further levels because of the force required to connect the two levels. I think that you should emphasise this in your instructions.
My service feedback with WoodBlocX
Fast and efficient response to product query.
My service feedback with WoodBlocX
Great customer service .Top marks
My service feedback with WoodBlocX
Easy ordering service on the website. Delivery instructions followed to the letter.
We were very pleased with the service. Very quick response from the company, easy and…
We were very pleased with the service. Very quick response from the company, easy and smooth ordering and were able to choose own delivery date, which was extremely helpful. All in all an excellent experience, would definitely use them again and would happily refer them to friends and family.
My service feedback with WoodBlocX
Delivered on time
My service feedback with WoodBlocX
Excellent quality product and easy to assemble
What a fantastic system, it's like grown up Lego, I constructed an 8m two course…
What a fantastic system, it's like grown up Lego, I constructed an 8m two course wall + capping in under 2 hours even though there was a certain amount of trimming required (on a curve)
My service feedback with WoodBlocX
Ordering was straight forward and the delivery was on time
My service feedback with WoodBlocX
QUICK DELIVERY
Haven't started putting it together yet but the order process was easy, the delivery arrived…
Haven't started putting it together yet but the order process was easy, the delivery arrived when expected and it all looks good quality. So very happy.
My service feedback with WoodBlocX
Fantastic efficient service, I would thoroughly recommend Woodblocx
My service feedback with WoodBlocX
Great innovative company, very easy to order from and pleased with the service
everything about the co. was fantastic,from easy to follow on line ordering to delivery and…
everything about the co. was fantastic,from easy to follow on line ordering to delivery and then easy to follow instructions aqnd the end result is fantastic.
I enjoyed the project though it was hard work for a 70+ female! I managed it…
I enjoyed the project though it was hard work for a 70+ female! I managed it over 2 days and felt quite pleased with myself.
My service feedback with WoodBlocX
Excellent product, quick delivery and helpful customer service.
Pleasure to do business with, friendly company with some very helpful staff who seem happy…
Pleasure to do business with, friendly company with some very helpful staff who seem happy to assist in the design phase.
My service feedback with WoodBlocX
Excellent service and support when I had a query. Would definitely use again.
Quick to respond to queries, workable solutions suggested and double checked. Cautious approach to my…
Quick to respond to queries, workable solutions suggested and double checked. Cautious approach to my non-standard pond surround, checking both measurements and the idiosyncrasies of my design with their own plans intended to get close to my needs while not compromising the strengths of WoodBlocx.
My service feedback with WoodBlocX
We had a delivery problem but it was resolved very quickly.
My service feedback with WoodBlocX
very good
My service feedback with WoodBlocX
Great Communications. Easy to use website which offers so much inspiration.
My service feedback with WoodBlocX
Excellent service and delivery. Quality of wood is first class.
Good product and good service - but not perfect! Had a delivery problem because of…
Good product and good service - but not perfect! Had a delivery problem because of the type of pallet used.
My service feedback with WoodBlocX
very easy to order, deliver on time, all instructions easy to follow
My service feedback with WoodBlocX
The service and support was brilliant, thank you.
My service feedback with WoodBlocX
Easy to work with and looks brilliant
My service feedback with WoodBlocX
Really good service - people at the company were very helpful . Delivery was fast
My service feedback with WoodBlocX
Nice people, excellent service
Quick and efficient service. Good instructions for your individual project. Time will tell on the…
Quick and efficient service. Good instructions for your individual project. Time will tell on the life of the product but would buy again.
My service feedback with WoodBlocX
Fantastic product! Great quality, easy design process and even easier build process!
My service feedback with WoodBlocX
good service
Brilliant - such a good idea. I built it all on my own and it…
Brilliant - such a good idea. I built it all on my own and it looks great [and I am no spring chicken! ]
My service feedback with WoodBlocX
Super fast delivery. Driver was friendly and very helpful!
My service feedback with WoodBlocX
I have only basic DIY skills but found the blocks easy to assemble.
The delivery service and after sales care were something only expected from a much larger…
The delivery service and after sales care were something only expected from a much larger company - also the personal touch when talking to 'Henry' was rather unexpected
My service feedback with WoodBlocX
great service delivered promptly
My service feedback with WoodBlocX
Very responsive to queries.
SOME OF THE WOOD HAD BEEN DRIED A LITTLE TOO QUICKLY, CAUSING SOME VISIBLE SHAKES…
SOME OF THE WOOD HAD BEEN DRIED A LITTLE TOO QUICKLY, CAUSING SOME VISIBLE SHAKES AND DISTORTION TO SHAPES.
My service feedback with WoodBlocX
Easy to use and looks great
Absolutely delighted with the product, the ease of build and the speed that I received…
Absolutely delighted with the product, the ease of build and the speed that I received everything. I am certain that the request for additional angle plates will be handled quickly too. This is an attractive and robust addition to the garden. Looking forward to completing it and planting it up.
My service feedback with WoodBlocX
Good response to email enquiry and brilliant response to a delivery problem.
My service feedback with WoodBlocX
Web order easy to use, delivery time great
My service feedback with WoodBlocX
Really helpful staff, efficient service and great product.
The service was excellent, but I had a few issues with the product so give…
The service was excellent, but I had a few issues with the product so give it a good. But they did everything they could to rectify my problems and gave me some money back, so I cannot fault the customer service. And I'm happy with the finished product.
My service feedback with WoodBlocX
good system, clear instructions and easy to put up.
Good range of choice, flexibility and clever conceopt. Service is very highly rated. This is…
Good range of choice, flexibility and clever conceopt. Service is very highly rated. This is my third order.
My service feedback with WoodBlocX
Good info when I rang.
Easy to build, clear instructions. Good customer service when a couple of parts were lost…
Easy to build, clear instructions. Good customer service when a couple of parts were lost in transit.
My service feedback with WoodBlocX
Fast and on time
Although the capping was short delivered a replacement was quick to arrive. Well made, full…
Although the capping was short delivered a replacement was quick to arrive. Well made, full fitting instructions were very clear and easy to assemble.
My service feedback with WoodBlocX
Got delivery day wrong, which caused my neighbour a headache, otherwise very good experience.
My service feedback with WoodBlocX
Excellent service. Blocks arrived when they were due and instructions were very easy to follow.
Very helpful staff, well laid-out website, great delivery service, kept well-informed by email of order…
Very helpful staff, well laid-out website, great delivery service, kept well-informed by email of order progress
My service feedback with WoodBlocX
Very good service. Calls answered promptly and delivery well tracked and prompt.
The only problem was delivery which did not take place on the day selected, and…
The only problem was delivery which did not take place on the day selected, and caused me to waste a whole day waiting in for it. A telephone call would have been helpful! But the product is excellent, and neighbours are impressed!
Great customer service - very quick and helpful replies to email queries.
Instructions sent with the…
Great customer service - very quick and helpful replies to email queries.
Instructions sent with the products appear to be very clear and comprehensive
Not yet build our beds, so can't comment fully!
Delivery was effected within four working days. The product is very well made, the instructions…
Delivery was effected within four working days. The product is very well made, the instructions very clear and the finished item looks superb.
My service feedback with WoodBlocX
Good helpful servie
Really excellent product and service. Good to use a product made in the UK.
(please don't…
Really excellent product and service. Good to use a product made in the UK.
(please don't leave the UK)
My service feedback with WoodBlocX
All worked as intended.
The 2 walls look great. The two orders came within 3 working days. Every good…
The 2 walls look great. The two orders came within 3 working days. Every good delivery.
All items present and in excellent condition.
James at WoodblocX was very helpful in getting extra capping cut to our specific requirements…
James at WoodblocX was very helpful in getting extra capping cut to our specific requirements when we changed our design, and in getting it dispatched to us very promptly.
Replied to request for special size very quickly. Pallet delivered on time, delivery man putting…
Replied to request for special size very quickly. Pallet delivered on time, delivery man putting this exactly where he was asked to.
My service feedback with WoodBlocX
EXCELLENT..EASY TO DEAL WITH... EASY TO BUILD... LOOKS SUPERB
Service and product was exactly as described on the web site which makes a very…
Service and product was exactly as described on the web site which makes a very pleasant change! The product was delivered as arranged.
As for putting the raised bed together, it couldn't have been easier. Full instructions were provided and I actually installed the raised bed on my own.
I was replacing an old raised bed that had started to rot. I can see from the quality of the WoodBlocx product I won't be having to worry about that again.
I am now looking to replace all the flower bed edging in my garden and will certainly be back ordering from the WoodBlocx web site very shortly!
An excellent quality product!
Easy to build; instruction for preparation, build and finish are easy…
An excellent quality product!
Easy to build; instruction for preparation, build and finish are easy to understand; and with pictures supplied in the instructions means that the build is foolproof.
Ordering was easy, I received a quick response my to order, and delivery was perfectly on time.
I have two raised beds in my garden, both WoodBlocX, and both look fantastic. Compliments received from friends and family.
Overall an excellent quality, reasonably priced product, supplied by a very friendly and helpful company.
I have total faith in WoodBlocX, and hope that my fruit and vegetables grow to compliment!
Would I recommend WoodBlocX? Absolutely! If I ever need further planters, etc, WoodBlocX is the only product that I would look at to order from.
My service feedback with WoodBlocX
great products.so easy to assemble.
My service feedback with WoodBlocX
Prompt service, easy web-site
My service feedback with WoodBlocX
Service was first class.
Good communication by Palletways delivery on time by pleasant driver. Very easy to order on…
Good communication by Palletways delivery on time by pleasant driver. Very easy to order on line and an excellent service.
Great service - everything was fine and correct.
Haven't quite finished our projects yet - but…
Great service - everything was fine and correct.
Haven't quite finished our projects yet - but will send photos when complete....
Jan Bower
It is so rare these days to deal with a company that is so responsive…
It is so rare these days to deal with a company that is so responsive and so personable. My email queries were answered ASAP by a named person with whom I could then communicate directly. My questions were dealt with in good old plain English, and WoodBlocX also gave me suggestions. When we ordered, we were told when the kit would arrive and given links to the courier so we could check actual times. It arrived at 8:45 on the morning we were told it would. Accompanying it was an excellent, custom-assembled instruction booklet with an invitation to telephone an 0800 number with any problems or queries that arose during assembly. It all fitted together exactly as stated: there was enough "give" to make the assembly easy, but the final fit was firm and tight. We haven't yet planted it up, but it looks stunning even sitting there with bare soil. Because of the exact measurements given on the plan, I was able to calculate the volume of soil needed exactly -- no waste and no trips to get another few bags. We are already considering other WoodBlocX projects we may do elsewhere in the garden -- altogether an inspiring product made and sold by a wonderful company!
Great service, excellent website and when there was a mistake with an order it was…
Great service, excellent website and when there was a mistake with an order it was dealt with very quickly.
Delivery did not happen on the day that was booked (Came on Monday rather than…
Delivery did not happen on the day that was booked (Came on Monday rather than Friday)
Products delivered when requested. They all look in good condition. Ording was reasonably easy. Hope…
Products delivered when requested. They all look in good condition. Ording was reasonably easy. Hope building the planters will be fun and make our garden look great.
My service feedback with WoodBlocX
Good ideas and delivery prompt.
Very well manufactured as fit was spot on. Instructions were clear and concise. Some predrilled…
Very well manufactured as fit was spot on. Instructions were clear and concise. Some predrilled holes were slightly off so the face of the wall has very minor protrusions.
Quick and easy to order, nice to pick a delivery day, nice that you don't…
Quick and easy to order, nice to pick a delivery day, nice that you don't have to be at home. Good instructions - easy to understand.
Goes together well although is not totally level may give issues, need to read and…
Goes together well although is not totally level may give issues, need to read and follow instructions exactly (I am not so good at this). Good service when you ring up with a query as I have always spoken to someone who can give an answer straight away and takes on board any suggestions or ideas for improvements.
My service feedback with WoodBlocX
simple to use ,well designed,very helpful staff, quality product,superb delivery and communications.SUPERB ALL ROUND
Getting the ground level is very difficult. More advice on how to achieve this should…
Getting the ground level is very difficult. More advice on how to achieve this should be given.
Service was great, although agree with the comments re delivery. My order turned up early…
Service was great, although agree with the comments re delivery. My order turned up early and I was not home.
Despite delivery one day late and two dowel location errors on layer 2 diagram I…
Despite delivery one day late and two dowel location errors on layer 2 diagram I am very pleased with the product. Delivery driver was very helpful and took the pallet down to the back of the garden for me.
My service feedback with WoodBlocX
very easy to order and delivery was helpful and curteous.
My service feedback with WoodBlocX
Excellent service from enquiry to delivery, and perfectly happy to answer my questions.
My service feedback with WoodBlocX
have used before ,always impressed by quality and the service.
Easily ordered. Promptly delivered on agreed date. Received immediate response to email query regarding construction,…
Easily ordered. Promptly delivered on agreed date. Received immediate response to email query regarding construction, advice provided solved my confusion and offered any further assistance. Good service in all aspects.
My service feedback with WoodBlocX
great idea
My service feedback with WoodBlocX
Great work by the design team, and prompt attention.
My service feedback with WoodBlocX
excellent product and efficient and prompt delivery.
The project was al ot easier than I thought the product is excellent and looks…
The project was al ot easier than I thought the product is excellent and looks great complete
My design had to meet very specific requirements, but everyone I spoke to took trouble…
My design had to meet very specific requirements, but everyone I spoke to took trouble to make sure the wall would fit the constrained space, and do what was needed. I also appreciated the effort made to get the materials to me in a short space of time. It was a pleasure to deal with you!
My service feedback with WoodBlocX
website could be better - needs to be reorganised
My service feedback with WoodBlocX
A very pleasant experience, from start to finished product no problems.
Just arrived 2 days early, why ask, receive confirmation and it arrives early. Luckly no…
Just arrived 2 days early, why ask, receive confirmation and it arrives early. Luckly no one stole anything. Apart from that great.
My service feedback with WoodBlocX
Very helpful design service, efficient ordering and delivery arrangements
My service feedback with WoodBlocX
Comprehensive instructions. Easy to assemble once ground work carried out. Quality product.
Only criticism is lack of positive instructions about groundwork/foundations. Video for herb planter shows using…
Only criticism is lack of positive instructions about groundwork/foundations. Video for herb planter shows using a layer of sand but doesn't say why existing gravel can't be used.
Excellent and helpful service. Product quality is excellent. Delivery is ok but not quite up…
Excellent and helpful service. Product quality is excellent. Delivery is ok but not quite up to standard of service as Woodblox themselves. Instructions supplied are comprehensive and well-written but it is still almost inevitable to make an occasional mistake. Building was a lot more strenuous than I thought and required some skills (eg making foundations and levelling). Building in wet conditions made it much more difficult. Overall I am very pleased with the end results.
Slight confusion with delivery time, caused by local delivery depot not by Woodblocx. Otherwise very…
Slight confusion with delivery time, caused by local delivery depot not by Woodblocx. Otherwise very easy ordering process
The people were really helpful with producing our design. It would have been helpful to…
The people were really helpful with producing our design. It would have been helpful to be able to find out when it would be delivered before the day, but the delivery people were great at trying to accommodate our time requirements.
My service feedback with WoodBlocX
Prompt delivery and choice of date was very helpful.
My service feedback with WoodBlocX
Very good product but remember to look/read all the instructions.
We experienced problems with off-centre drilling of the blocks, making it difficult to construct the…
We experienced problems with off-centre drilling of the blocks, making it difficult to construct the raised bed. I cannot speak highly enough of the after sales service. I was really angry to start with, but Henry resolved the issue to my complete satisfaction and I would thererfore use Woodblocx again and recommend them
A rather harsh rating, but as there is not a level between poor and good it…
A rather harsh rating, but as there is not a level between poor and good it has to be this. The order was correctly delivered the first time, only we needed a different shape and size and needed to change it. After that it took several following orders before we got the required kit - firstly our order ended up elsewhere and we got someone else's order. I have to say that both James and Henry were very helpful and patient.
Excellent service from the guys at WoodBlocx. They designed my wall from photos provided and…
Excellent service from the guys at WoodBlocx. They designed my wall from photos provided and were happy to make changes so that it met my needs completely. They were always on hand to help during the build phase - Superb company
I have just made up the things that were sent and have two suggestions to make.…
I have just made up the things that were sent and have two suggestions to make. One of the problems was having the two items packaged together, so I had no idea which pieces elongated to which project so had to move the whole lot down to the first site, and then move on again to the second site - would be good ig they could have been made distinct in some way. Also, i wold willingly pay extra for a set of shorter black pieces for the top layer rather than have to go round sawing the top segments off each part which took quite some time for a little woman like me. Building with the blocs was easy, but could be made even easier if you just had a bag with "top layer black pegs" that were the right size to start with
My service feedback with WoodBlocX
Good delivery and a good product
I ordered an L shaped planter 1500 x 1500 x 450 x 350. It arrived when…
I ordered an L shaped planter 1500 x 1500 x 450 x 350. It arrived when specified and only took about 30 minutes to construct. Took longer to fill with compost. Looks really good. This is the second planter I have had from Woodblocx and I am very impressed with the product and the service. I am planning a raided pond next.
My service feedback with WoodBlocX
Really great that they design whatever size you need and send good instructions!
My service feedback with WoodBlocX
I found the whole process ingenious. Well done!
My service feedback with WoodBlocX
Excellent and friendly
Required the items before Christmas and delivery was arranged within 3 days and arrived as…
Required the items before Christmas and delivery was arranged within 3 days and arrived as arranged.
My service feedback with WoodBlocX
Extremely good service. The website is good and telephone help is excellent.
Very friendly and personal service. Answered queries and amended plans at the planning stage. Product…
Very friendly and personal service. Answered queries and amended plans at the planning stage. Product arrived exactly on time and the instructions were clear and consise, exactly what was required.
My service feedback with WoodBlocX
Quick efficient service. Personal contact when weather delayed delivery
Over all very happy with the product the big problem was the delivery the first…
Over all very happy with the product the big problem was the delivery the first day it came I was not in I would have expected a note put through the door I spoke to the delivery company and explained that if the delivery driver could ring me before hand and I will make sure I'm in I was told this would not be a problem he would ring a least 30min or a hour before hand.On the day I got a phone call to say the driver was outside my door is anyone their I explained what was suppoed to happen and he did not want to know I told him check with my neighbour which he was not to interested in doing I finally got my neighbour to sign for it and he left it on half way on my driveway and half way on the public footpath I would be concerned about ordering more as the delivery company were very poor.
Delivery on time and arranged to suit me but driver unwilling to put the pallet…
Delivery on time and arranged to suit me but driver unwilling to put the pallet with the blocks where I wanted it so it blocked a communal path.
My service feedback with WoodBlocX
Great service, easy to order
Top quality product, customer service superb, construction support way beyond that expected.Finished product far exceeded…
Top quality product, customer service superb, construction support way beyond that expected.Finished product far exceeded expectation, I am only a home DIY er but had all my build issues dealt with by return of email. Follow the instructions and you cant go far wrong.
How to improve an already further product! exploded drawing of joints, some times difficult to see where one block crosses another joint, wooden plugs to go in exposed retaining wall holes. I would recommend a dry run with no pegs if you have and then take photos of the joint areas when you have it right.
Check and double check that the spacing is right along each face, it is quite easy to miss by one hole and then have one over at the other end! Level as you go! I found this fantastic product by accident and would not hesitate to recommend it to anyone. My heartfelt thanks to Henry & Harry and the other staff. I now have a fantastic feature in my garden thanks to woodblox, Where can I use it again!
Very quick, efficient and helpful. Design was done in less than an hour and delivered…
Very quick, efficient and helpful. Design was done in less than an hour and delivered within three working days.
My service feedback with WoodBlocX
Very helpful with the design, quickly sorted and promt delivery
Absolute brilliant product the only think i think could do with changing is colour coding…
Absolute brilliant product the only think i think could do with changing is colour coding the top of the blocks and then colour code your design i managed to put my lower layer down wrong first time as awkward to see the size blocks when you have the metal end plates, they could tap a colour of paint on top of each block i.e red is a four hole block, green a five and so on, apart from that great delivery and product and my design looks great, very helpful on phone as well.
My service feedback with WoodBlocX
A few missing blocks sent immediately.
Fantastic customer service, very helpful, swift response and delivery and a great looking easy to…
Fantastic customer service, very helpful, swift response and delivery and a great looking easy to assemble product. Highly recommended!!!
Excellent attention to detail for the fitting of all the components. The main thing is…
Excellent attention to detail for the fitting of all the components. The main thing is to get the foundation of whatever you are building to be really firm and level otherwise it can be difficult to marry up exactly each piece and then it is harder to assemble.
Both product and the buying experience are excellent. I particularly liked the personalised instructions. The…
Both product and the buying experience are excellent. I particularly liked the personalised instructions. The only negative is the cost.
My service feedback with WoodBlocX
Order arrived when I was told,easy to build after getting first row square and level.
Everything went together easily and perfectly. Now planning to buy a lot more to make…
Everything went together easily and perfectly. Now planning to buy a lot more to make four large raised beds. Going to need some design work from yourselves, though. Will be in touch.
Thank you for your help with my wall, your design team were great at understanding…
Thank you for your help with my wall, your design team were great at understanding my sketch and requirements and it fitted exactly. It looks great and would (and already have) recommend your product to anybody.
My service feedback with WoodBlocX
Helpful on the phone, swift on the internet, good service all round.
My service feedback with WoodBlocX
Excellent service and a great product! Easy to put together and looks great once complete
The ordering process is simple, the guidance on the site is clear as are the…
The ordering process is simple, the guidance on the site is clear as are the construction instructions.
My service feedback with WoodBlocX
good friendly service
My service feedback with WoodBlocX
A really great product that's easy to use.
My service feedback with WoodBlocX
Highly motivated response to all queries
The service was better than first class as we setup our design for a bespoke…
The service was better than first class as we setup our design for a bespoke planter. Wood Blocx could not have been more helpful. When the product arrived it was well packed and it wasn't long before I got going with the build. Lot's of bits to work through but the building instructions could not have been clearer - I was a child again playing with Lego, just this time I was using hammers, string, levels and lumps of wood - Plan to finish the rest of the project this week and already looking forward to it. Very happy to have found Wood Blocx
Fantastic service, helpful, friendly and actually have a sense of humour. Will be buying from…
Fantastic service, helpful, friendly and actually have a sense of humour. Will be buying from them a lot more.
Delivery did not arrive on date agreed. When I called, Henry quickly apologised and arranged…
Delivery did not arrive on date agreed. When I called, Henry quickly apologised and arranged for delivery on a suitable date for me.
Excellent system of "building blocks" for jobs in the garden. Well designed, well made and…
Excellent system of "building blocks" for jobs in the garden. Well designed, well made and so easy to use. Wonderfully helpful staff, prompt delivery and doesn't cost a fortune. I'm impressed.
Excellent customer service. Prompt replies and helpful on design. Delivery late due to road accident…
Excellent customer service. Prompt replies and helpful on design. Delivery late due to road accident but the company sorted it out immediately
My service feedback with WoodBlocX
Respnded promptly to questions
My service feedback with WoodBlocX
Everything from order to delivery was excellent
My service feedback with WoodBlocX
great product's. Great to assemble
My service feedback with WoodBlocX
No problems
The delivery and after sales service was first rate; I will thoroughly recommend Woodblocx to…
The delivery and after sales service was first rate; I will thoroughly recommend Woodblocx to friends and family.
Delivery received on time. Checked delivery and all okay. Was easy to erect. But on…
Delivery received on time. Checked delivery and all okay. Was easy to erect. But on looking at the wall yesterday we have noticed that the wood is not all the same colour - some of the blocks are greyish looking.
My service feedback with WoodBlocX
Good. Delivery on time.
The service I received was exemplary, and the team were readily available to answer any…
The service I received was exemplary, and the team were readily available to answer any questions and to adjust their design to suit my conditions.
My service feedback with WoodBlocX
Products were delivered a day later than promised delivery date.
My service feedback with WoodBlocX
Addictive.
Service: I have been really impressed with the customer service at WoodBlocx. Emails received in…
Service: I have been really impressed with the customer service at WoodBlocx. Emails received in good time, kept updated, good deliveries and excellent telephone manner too. A few pieces were missing from my order and the team managed to arrange for them to be delivered to me within 24hrs of my call, they were polite and very helpful.
The
My service feedback with WoodBlocX
EXCELLENT CANNOT FAULT
My service feedback with WoodBlocX
Delivery was delayed, but no fault of Woodblocx. Problem with delivery company.
My service feedback with WoodBlocX
Great hand holding. Important when you've never done anything like this before.
A company that is easy to deal with, and at the end of a telephone on…
A company that is easy to deal with, and at the end of a telephone on an 0800 number as well as by email. Harry has been very helpful, drawing my personalised requirements and responding to my questions. Delivery was excellent - within three days of ordering.
Very efficient service, they were very quick to respond to my questions and provide me…
Very efficient service, they were very quick to respond to my questions and provide me with details of my design. A pleasure to deal with.
Design assistance was good, delivery of product prompt and overall price compared very well to…
Design assistance was good, delivery of product prompt and overall price compared very well to alternative solutions
Always good
custumer service and delivery,also very helpful when ordering bespoke
items.
Always good
custumer service and delivery,also very helpful when ordering bespoke
items.
Very helpful personnel, but a bit disappointed by the delivery though. Although the product was…
Very helpful personnel, but a bit disappointed by the delivery though. Although the product was ordered well in advance, the product was not delivered on the requested delivery date.
I am very happy with my purchase however you should advertise that sometimes it is necessary…
I am very happy with my purchase however you should advertise that sometimes it is necessary to bury the first layer of woodblocx so that i could have taken it into account when planning the height of the project and the costs.
The company delivered what, when, and where they said they would and provided really helpful…
The company delivered what, when, and where they said they would and provided really helpful instructions on how to build our retaining walls. Service really could not be improved and the product itself was very neatly cut and packed. It looks great up as well.
Fits my requirement as an enclosure for pets. does no look out of place in…
Fits my requirement as an enclosure for pets. does no look out of place in the garden. Neighbour was impressed!
I love the product but I was let down by arranging delivery a week and a…
I love the product but I was let down by arranging delivery a week and a half after ordering on a day where I could actually build it. The package arrived a day late just after I got home from a night shift and ruined the rest of the plans. Everything else was excellent
My service feedback with WoodBlocX
Really great communication. Very helpful and easy to deal with.
Quick delivery and easy assembly, with clear instructions. Taking your time to level the ground…
Quick delivery and easy assembly, with clear instructions. Taking your time to level the ground accurately gives the best results, but the product tolerated my efforts well and is quite forgiving to work with.
Although the original order was sent out with the incorrect parts and when I finally…
Although the original order was sent out with the incorrect parts and when I finally got the right parts it was too late for my timebound project, woodblox made every effort to ensure I got the right pieces and was immediately re-funded when I told them of my issues. I understand that things sometimes go wrong, its how the aftermath is dealt with and in this case it was resolved quickly and efficiently. Yes I would use woodblox again
Used it before and returned for more. Product arrived with all the correct pieces on…
Used it before and returned for more. Product arrived with all the correct pieces on the scheduled delivery date. Would definitely recommend it to others.Good quality.
WoodBlocX have been really helpful and have always answered queries quickly and efficiently. Delivery was…
WoodBlocX have been really helpful and have always answered queries quickly and efficiently. Delivery was easy to arrange and delivered exactly on the day. Am really pleased with the quality of the blocks that have arrived and can't wait to see them in situ. Will keep in touch and send pictures of the end result. Its been really good doing business with you.
Very helpful and friendly with the order and it all arrived on time. Could not…
Very helpful and friendly with the order and it all arrived on time. Could not ask for more help.
My service feedback with WoodBlocX
Easy to assemble and initial impressions are of a strong and long lasting structure.
I HAD NEVER HEARD OF THIS COMPANY BEFORE.SO I THOUGHT THAT I WOULD TRY THEM.I AM…
I HAD NEVER HEARD OF THIS COMPANY BEFORE.SO I THOUGHT THAT I WOULD TRY THEM.I AM GLAD I DID,THE CUSTOMER SERVICE IS GREAT THEY KEPT ME INFORMED ABOUT DELIVERY.I COULD HAVE IT DELIVERED WHEN I WONTED..KEEP UP THE GREAT SERVICE.I SHELL RECOMMEND THE PRODUCTS AND THE COMPANY SHELL BE USING AGAIN
My service feedback with WoodBlocX
Great product and even better customer service!
My service feedback with WoodBlocX
excellent service
My service feedback with WoodBlocX
Very pleased overall, easy to put together.
Superb service all round. Easy ordering process and delivered bang on schedule. Would certainly recommend…
Superb service all round. Easy ordering process and delivered bang on schedule. Would certainly recommend WoodBlocX
My service feedback with WoodBlocX
Communication was swift and very friendly, while exchanging design idea's for my order.
Throughout the initial discussions, detailed planning, ordering/delivery and now into the early construction phase, the…
Throughout the initial discussions, detailed planning, ordering/delivery and now into the early construction phase, the support and information provided by WooblocX has been excellent.
Harry was extremely helpful in designing our raised bed with an adjacent kerb...delighted with the…
Harry was extremely helpful in designing our raised bed with an adjacent kerb...delighted with the result
My service feedback with WoodBlocX
Great service and very good product
My service feedback with WoodBlocX
I think the whole product is perfect
Very pleased with service and product. Let down by pallet delivery company as polythene ripped,…
Very pleased with service and product. Let down by pallet delivery company as polythene ripped, several parts all loose and paperwork missing. Also a wrong piece was sent. However all quickly resolved by Henry and co. Very pleased with the final construction.
My service feedback with WoodBlocX
Good product, delivered when requested.
My service feedback with WoodBlocX
Great website, really good products simple instructions
My service feedback with WoodBlocX
Good comms on delivery and arrived when expected
Overall service is excellent. I've already put my order to use and am very pleased…
Overall service is excellent. I've already put my order to use and am very pleased with the result. I have subsequently ordered a repeat pack for another raised bed. will post some photos in due course. P.J.Dent - Essex
My service feedback with WoodBlocX
Very helpful and helped with producing my design and ordering of products
Cannot comment fully yet so do not take bad as a negative. Should be an…
Cannot comment fully yet so do not take bad as a negative. Should be an option for not able to say as yet. The order placement was good and keeping me up to date has been good. But this is an example of where it can appear over eager or done for the sake of it. Not all joined up yet
Excellent service, delivered on time and the driver contacted me before he arrived. The driver…
Excellent service, delivered on time and the driver contacted me before he arrived. The driver unloaded and wheeled it up the drive. It also kept our 3 year old grandson busy watching the driver.
An enjoyable experience building several raised beds and a pond, ending in a very good…
An enjoyable experience building several raised beds and a pond, ending in a very good looking appreance
My service feedback with WoodBlocX
An excellent reliable company. Deliveries are prompt.
Staff were very helpful and blocx kit was very easy to put together, as instructions…
Staff were very helpful and blocx kit was very easy to put together, as instructions explained in detail step by step.
My service feedback with WoodBlocX
speed of delivery was excellent
First rate service. Delivery within 2 days. All arrived in good order - not one…
First rate service. Delivery within 2 days. All arrived in good order - not one piece missing. Very helpful instructions and easy to fit. Quite unused to such excellence these days - what a nice change.
My service feedback with WoodBlocX
First class service, fast and accurate, and communicative ?
Excellent company, would definitely recommend them and use them again. Prompt service. I had a…
Excellent company, would definitely recommend them and use them again. Prompt service. I had a part missing, phoned them up and the next day it was with me.
The ordering process was good, although I did suggest that it would be easier to…
The ordering process was good, although I did suggest that it would be easier to be able to order multiples of a complete "set" (for example, 2 x raised beds) rather than having to double up on each component part.
My service feedback with WoodBlocX
Very accomodating customer service. Friendly and helpful
My service feedback with WoodBlocX
Excellent service and customer care.
My service feedback with WoodBlocX
3rd purchase and all delivered when requested
My service feedback with WoodBlocX
Very good Design and detail in customer service also follow up on delivery information
My service feedback with WoodBlocX
really great.
Delivery experience lacking - driver complaining about vehicle and lack of equipment. In the end…
Delivery experience lacking - driver complaining about vehicle and lack of equipment. In the end I helped lift the loaded pallet of the van
My service feedback with WoodBlocX
Excellent product and superb documentation. I'll definitely recommend Woodblocx to others.
My service feedback with WoodBlocX
delivered on day promised. tracking good and delivery firm spot on.
My service feedback with WoodBlocX
Really impressed with speed of delivery. What you want is what you get.
My service feedback with WoodBlocX
Excellent build instructions that made it very easy to assemble.
My service feedback with WoodBlocX
I can not fault the service, ordering and delivery process.
Overall an excellant product with clear instructions, let down by some capping, see below. Would…
Overall an excellant product with clear instructions, let down by some capping, see below. Would recommend to others.
My service feedback with WoodBlocX
Prompt delivery of goods
the woodblocx is great, easy to put together and once we got the 1st row…
the woodblocx is great, easy to put together and once we got the 1st row level the rest was easy :)
Had a few problems with my second order however I was impressed and very happy…
Had a few problems with my second order however I was impressed and very happy with the assistance from Henry who managed to turn everything around for me,
From my first order have place further 2 orders so think that says volumes how much I have been impressed with this product. Has give my garden a complete new look, thank you
My service feedback with WoodBlocX
Excellent product and service
My service feedback with WoodBlocX
Brilliant service, very helpful, and I would highly recommend!
My service feedback with WoodBlocX
Good service, product well packed. Good communication.
Whoever I spoke to on the phone was always very friendly and willing to help,…
Whoever I spoke to on the phone was always very friendly and willing to help, and tweaks to our design were accommodated promptly.
The company are very responsive to emails and have been able to answer all my…
The company are very responsive to emails and have been able to answer all my questions very quickly.
My service feedback with WoodBlocX
As friendly and helpful as a local shop is to it's residents!
Excellent Service, good communication and delivery on the stated day. The pieces all fit together…
Excellent Service, good communication and delivery on the stated day. The pieces all fit together perfectly. The instructions provided were very clear. Overall - very pleased.
My service feedback with WoodBlocX
Excellent service. Delivered one day earlier as requested.
very easy to order, very good design service. very quick delivery. Charge for delivery a…
very easy to order, very good design service. very quick delivery. Charge for delivery a bit high but i understand that this is out of your control.
One angle plate did not fit very easily, once pegs were in corner dimensions not…
One angle plate did not fit very easily, once pegs were in corner dimensions not quite exact. Suspect due to slight inaccuracy of block size/ drilling.
Very helpful delivery - local delivery company rang the morning of delivery to make sure…
Very helpful delivery - local delivery company rang the morning of delivery to make sure someone was in.
My service feedback with WoodBlocX
Perfect for the job and very east to use
The items were delivered exactly when they were supposed to. When we needed to contact…
The items were delivered exactly when they were supposed to. When we needed to contact the company they were very helpful and got everything sorted quickly.
My service feedback with WoodBlocX
Everything was very well packaged and the instructions were very easy to follow.
An excellent product which works well and comes with comprehensive instructions. The only disappointment was…
An excellent product which works well and comes with comprehensive instructions. The only disappointment was that we were delivered short on a couple of lines. It is a very good idea to unpack the delivery and compare to the packing note, but more importantly compare to the diagrams to make sure you have everything you need. We were able to juggle the design slightly to adapt, otherwise we would have had to wait for the missing parts. Except for the short delivery I would rate this excellent.
This was our second Woodblocx project within a month.
My service feedback with WoodBlocX
Easy to calculate easy to order
Excellent service and delivery at convenient and early time. Would have welcomed information on a…
Excellent service and delivery at convenient and early time. Would have welcomed information on a company who coul dispose of the pallet on which the product was delivered.
My service feedback with WoodBlocX
Recommended product
My service feedback with WoodBlocX
Produces a brilliant result in a pelasingly short time !
My service feedback with WoodBlocX
Loved the product. Fun to erect. Lego for adults.
Very good communications, item arrived on allocated day.
Very good communications, item arrived on allocated day.
We are really sorry that you had issues with building your planter. It doesn't sound like it went to plan at all. In the instructions we do mention that it works best to put the dowels in the first row before you start and that the key to building anything is to have a good solid base to start on.
I wish you had gotten in touch with us on the freephone number on the instructions to let us know these issues at the time of building as we can always help and make sure beds go together well if people get in touch and we have never had any problems once people have done this.
Sorry again and sad you won't be recommending us.
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Service was very good, had to arrange another delivery and was contacted promptly. very helpful
Ordering was easy. Blocx were delivered on time. The planter we ordered was very easy…
Ordering was easy. Blocx were delivered on time. The planter we ordered was very easy and quick to assemble and looks great.
My service feedback with WoodBlocX
Amazing service, always making sure your design and theirs is a perfect match. Very impressed.
This was the second order I placed and the service was even better than the…
This was the second order I placed and the service was even better than the first time
My service feedback with WoodBlocX
easy ordering process, speedy delivery, great communication throughout.
My service feedback with WoodBlocX
Quick to respond to questions and deliver. Quality of product is very good
The company response and help in ordering was first class, could not fault. And the…
The company response and help in ordering was first class, could not fault. And the delivery was on time in line with their published schedule.
We are really sorry about the quality of your BlocX. We do try and keep our standards high but it sounds like you got some that were not up to scratch.
We would always replace any BlocX that customers are not happy with.
I have also dropped you an email regarding this.
Sorry again
Henry
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Great customer service and very helpful.
My service feedback with WoodBlocX
Slight problems with delivery again otherwise would have been excellent
excellent service ordered online was very easy also spoke to them on phone very
helpfull
excellent service ordered online was very easy also spoke to them on phone very
helpfull
All worked as you promised. Delivered on time and with a friendly helpful driver. Instructions…
All worked as you promised. Delivered on time and with a friendly helpful driver. Instructions were clear. It might be worth mentioning just how many dowels are needed per layer. It's a lot of thumping, rather than place and click.
After ordering the first raised flower bed, I was so pleased with how it looked,…
After ordering the first raised flower bed, I was so pleased with how it looked, how easy it went together I went and ordered another two raised flower beds
Comprehensive instructions, very easy to use, stained to match other wood in the garden and…
Comprehensive instructions, very easy to use, stained to match other wood in the garden and looks great.
This rating would have been excellent for the product but poor for the delivery. The…
This rating would have been excellent for the product but poor for the delivery. The delivery did not take place on the day specified and confirmed.
Top marks. Very easy to order online, easy website with good diagrams. Will be ordering…
Top marks. Very easy to order online, easy website with good diagrams. Will be ordering again when next stage of the garden is reached.
My service feedback with WoodBlocX
Good product and good idea.
My service feedback with WoodBlocX
Excellent service and product. Will use them again.
My service feedback with WoodBlocX
Great idea, will look great when weasthewred.
My service feedback with WoodBlocX
Quick and efficient delivery; a missing part was sent to me extremely quickly.
Great fun to assemble. I expected cracks to appear as I cheerfully smashed the blocks…
Great fun to assemble. I expected cracks to appear as I cheerfully smashed the blocks with a club hammer but no, they were perfect. Took a bow saw to the top layer of dowels, knocked them off in seconds. Trying hard to find fault I can only say I was surprised, slightly, that some blocks were very wet/damp.
Service was excellent. Think you need to talk to the company who deliver as spent…
Service was excellent. Think you need to talk to the company who deliver as spent entire day chasing them. Not sure what you pay them but them must be able to make one phone call to explain if they are having problems
My service feedback with WoodBlocX
Delivered speedily & efficiently.
Better than what it says on the box. Follow the comprehensive instructions supplied and you…
Better than what it says on the box. Follow the comprehensive instructions supplied and you can't go wrong
Does exactly what it says on the website. Delivered at the time stated, Goes together…
Does exactly what it says on the website. Delivered at the time stated, Goes together easily. Looks good.
My service feedback with WoodBlocX
Excellent service all round. I highly recommend and fun to assemble!
My service feedback with WoodBlocX
Fantastic customer service, would highly recommend.
Excellent service by Henry, he was alone in his office after the rest had abandoned…
Excellent service by Henry, he was alone in his office after the rest had abandoned him to go to London, he managed to turn my order around in a matter of days from concept to despatch with a good sense of humour thrown in to boot. Well done Fella !
My service feedback with WoodBlocX
Quick efficient service and delivered promptly.
My service feedback with WoodBlocX
.
Excellent web site, calculator easy to use and saves much time. Order and delivery process…
Excellent web site, calculator easy to use and saves much time. Order and delivery process excellent.
My service feedback with WoodBlocX
It was amazingly simple to order, piece together and then admire the finished product.
My service feedback with WoodBlocX
Good
We found the whole package very good. The plans made the building of our wall…
We found the whole package very good. The plans made the building of our wall quite simple and even for two 70+ pensioners not at all hard.
Excellent product and no problems with orders or deliveries. I have been working on my…
Excellent product and no problems with orders or deliveries. I have been working on my garden project over the last 3 years and have had 4 deliveries in that time.
The company provided a price for a one off wooden border very quickly, and delivery…
The company provided a price for a one off wooden border very quickly, and delivery was within 5 days from ordering.
Excellent customer service!
My service feedback with WoodBlocX
very good
My service feedback with WoodBlocX
very attentive
delivery was a slight problem but that was the delivery firm not you.Thank you for…
delivery was a slight problem but that was the delivery firm not you.Thank you for your help in sorting it out
The kit arrived on time, well packaged. The driver delivered it into our back garden,…
The kit arrived on time, well packaged. The driver delivered it into our back garden, and placed it just where we wanted it.
My service feedback with WoodBlocX
Great to see a local business establishing itself as such a major brand.
Delivered on date agreed and left in a convenient positon on the drive.
Minor issues with…
Delivered on date agreed and left in a convenient positon on the drive.
Minor issues with parts resolved immediately by Woodblox.
As easy to build as described - complimentary comments from neighbours walking past and admiring the new raised beds - have recommended products to others.
My service feedback with WoodBlocX
Excellent service - we're about to order another set.
Very helpful staff at order point and after sales aswell when I rang with a…
Very helpful staff at order point and after sales aswell when I rang with a question
My service feedback with WoodBlocX
Great product and great service.
I rang to ask for help in estimating the number of blocx needed and got a…
I rang to ask for help in estimating the number of blocx needed and got a very helpful assistant who drew the design and provided an estimate
Good product although it is easier not to follow the instructions for putting it together.…
Good product although it is easier not to follow the instructions for putting it together. I found fixing the corners first made the box more level when constructing.
Woodblox were really helpful in coming up with a design that suited the space I…
Woodblox were really helpful in coming up with a design that suited the space I had to fill. I could easily see what it would take to build it.
The longest time spent was deciding which kits to purchase as I had an idea…
The longest time spent was deciding which kits to purchase as I had an idea of what I wanted, in the end not suitable for this but not the products fault.
My service feedback with WoodBlocX
Really helpful and responsive in the design process; delivery was nice and quick too.
Received the product on the day stated and it was extremely well packaged. The product…
Received the product on the day stated and it was extremely well packaged. The product is very good value and high quality.
My service feedback with WoodBlocX
Great experience , sent in very rough sketch of what i had in mind ,…
Great experience , sent in very rough sketch of what i had in mind , was sent in return a detailed CAD Drawing that needed very little corrections, everything sorted and ordered within 2 days , many thanks .
My service feedback with WoodBlocX
Excellent products and speedy delivery. Very pleased with the finished raised beds in my garden.
My service feedback with WoodBlocX
Great service, excellent product, delivered exactly when promised
My service feedback with WoodBlocX
Great service, easy ordering, delivery as promised.
My service feedback with WoodBlocX
Excellent. Delivered when expected. Easy to construct. Looks good. Seems sturdy.
My service feedback with WoodBlocX
Very easy to communicate with
Original delivery was missing one of the raised beds. Harry sorted it quickly with no…
Original delivery was missing one of the raised beds. Harry sorted it quickly with no trouble - thank you very much
Just impressed by the service and the product - helpful with the initial design, added…
Just impressed by the service and the product - helpful with the initial design, added bits that might be needed - great. Below you should ask about the planning as I see that as your product as well. The one thing I of course don't yet know is durability - ask me in a year ...
My service feedback with WoodBlocX
very helpful, but clearly non standard requirements not straightforward
excellent product and service....delivered when they said it would with nothing missing.i have no hesitation…
excellent product and service....delivered when they said it would with nothing missing.i have no hesitation in recommending woodblocx.
My service feedback with WoodBlocX
Dispatched on day requested for delivery so arived a day late
Pleasureable experience from order to delivery. Bought item online, easy and goods arrived on chosen…
Pleasureable experience from order to delivery. Bought item online, easy and goods arrived on chosen date.
My service feedback with WoodBlocX
Excellent service prompt and efficient, all emails answered within the hour.
a small problem with date of delivery but soon sorted.
product came with easy to follow instructions.
will…
a small problem with date of delivery but soon sorted.
product came with easy to follow instructions.
will definitely use again
My service feedback with WoodBlocX
Very good
No problems with ordering and delivery.
I'm 70yrs this year and have been doing DIY all…
No problems with ordering and delivery.
I'm 70yrs this year and have been doing DIY all my live, so the family were not surprised when I said I would be doing some raised beds.
However when I spotted these on Google I decided this was for me.
On completion my step Daughter paid a visit to view my work. Her statement was "I didn't expect them to look so professional".
I am now looking back over the years and wondering ? What did all my other DIY jobs look like.
My service feedback with WoodBlocX
Fast prompt service.
My service feedback with WoodBlocX
No issues with service - delivery fine
Dead easy to assemble, fantastic product. Thank you James for your care without you I…
Dead easy to assemble, fantastic product. Thank you James for your care without you I would end 0.5m short :)). Looks fab in front yard.
extra plus was the delivery driver was courteous and helpful, dropped the items where they…
extra plus was the delivery driver was courteous and helpful, dropped the items where they were needed, don't often get this helpful approach - thanks all
The WoodblocX website (esp its detail) is great, the customer service received on the phone…
The WoodblocX website (esp its detail) is great, the customer service received on the phone was always response, friendly and helpful. HOWEVER the delivery company (Palletways London) were exceptionally rude and unhelpful - curt and rude on the phone when asked for delivery times (even hung up on me mid sentence), arguments raging in the background whilst talking to me - they need one serious lesson in customer service. The delivery driver was similarly unhelpful and refused to help my partner with young baby (I was at work) at all in bringing items into our flat.
I like WoodBlocX and am pleased to be helping a small business with good ideas and friendly staff however I would be very hesitant to order again unless I received some sort of assurances that the delivery would not be made by Palletways London.
We have reported this to our delivery network and also refunded you the delivery charge for your order.
Unfortunately we cannot control the individual delivery drivers for each drop off and we do know that some are amazingly helpful and other can be the opposite. In general they are good.
We are very sorry at the poor service you got.
WoodBlocX
WoodBlocX @ WoodBlocX
WoodblocX are an excellent company. I have used their product before, building a raised pond,…
WoodblocX are an excellent company. I have used their product before, building a raised pond, so this was a return purchase. On this occasion there was a minor error on one block, (angle of cut reversed), help desk was courteous, knowledgeable and efficient; replacement capping section came by return. Superb service.
My service feedback with WoodBlocX
Great product,service.
Although I changed my design serveral times the team alway provided the result I wanted.…
Although I changed my design serveral times the team alway provided the result I wanted. Delivery was simple and quick, and the product is exactly what I wanted. Simple to install and looks great.
My service feedback with WoodBlocX
Very good easy to understand instruction, good communications.
My service feedback with WoodBlocX
No problems, good quality, delivered when they said.
Excellent product and clear instructions. This is the second raised bed from WoodBlocX which I…
Excellent product and clear instructions. This is the second raised bed from WoodBlocX which I have assembled and I cannot fault either the product or the service from the company.
My service feedback with WoodBlocX
An excellent product, and relatively easy to construct. Instructions clear and concise.
My service feedback with WoodBlocX
Excellent speedy delivery. Easy to order
the woodblocx system is excellent value for money and so easy to assemble. i would…
the woodblocx system is excellent value for money and so easy to assemble. i would certainly recommendit to my friends and wouldnt hesitate in ordering them for any future projects
Thank you very much!
WoodBlocX
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Very pleased with your service
Love the product and easy to put it all together with instructions from WoodBlocX. Would…
Love the product and easy to put it all together with instructions from WoodBlocX. Would definitely recommended WoodBlocX to families and friends.
My service feedback with WoodBlocX
Very straightforward process
My service feedback with WoodBlocX
Very good service
My service feedback with WoodBlocX
Staff could not be more helpful
I ordered three separate kits, but found that they were all amalgamated into one order. It…
I ordered three separate kits, but found that they were all amalgamated into one order. It was very difficult at first to figure out which pieces to use for which kit. It is od that the two curved kit diagrams showed the blocks colour coded, but no 'key' to the codes. A novice 'flat-packer' might well make a mess of the construction before they realised there was a problem. Once constructed, the boxes are strong and attractive. I constructed mine on a patio and, therefore, lined them with tarpaulin as dpc. A ready cut dpc liner would be an excellent option, as the curved boxes are very 'fiddley' to fit.
My service feedback with WoodBlocX
Delivered at the time arranged, and no descrepancies or shortages.
My service feedback with WoodBlocX
Delivery and communication excellent. Instructions have too many typos.
My service feedback with WoodBlocX
An excellent product which is easy to assemble
My service feedback with WoodBlocX
Overall, it is a very good product with many advantages over bricks, stones or sleepers.
Very good service and delivery on time. Product a doddle to assemble and looks great…
Very good service and delivery on time. Product a doddle to assemble and looks great :)
Delivery was a day early at my request, thank you very much Harry. My email…
Delivery was a day early at my request, thank you very much Harry. My email query was responded to immediately and I had all the information I needed to track my order. Amazing service - I am so glad to have found such a lovely company. Thank you.
My service feedback with WoodBlocX
Easy to follow instructions and no screws or nails
My service feedback with WoodBlocX
took longer than expected to put together
We contacted Woodblocx to design a size of planter seat which wasn't already available. Within…
We contacted Woodblocx to design a size of planter seat which wasn't already available. Within 3 hours James had created the design we needed and we were able to order. Delivered within 2 working days. Excellent, friendly service.
My service feedback with WoodBlocX
Polite and efficient and do the job well
Delivery - on time. Detailed plans good - Instructions very good. Detail on Website ordering…
Delivery - on time. Detailed plans good - Instructions very good. Detail on Website ordering a bit vague. I needed my "L" shape to be mirrored but nowhere to indicate!
My service feedback with WoodBlocX
Excellent service, great details and quick delivery
Good customer service. Was always able to speak to someone and delays due to the…
Good customer service. Was always able to speak to someone and delays due to the weather were handled very well.
I managed to construct a 6.3 m x1.8 m raised bed in a day. It exhausted…
I managed to construct a 6.3 m x1.8 m raised bed in a day. It exhausted me, but I'm not that fit! The method is fine, and most errors in fitting dowels can be rectified easily. Its a good job you supply plenty of additional dowels. The only errors were mine.
My service feedback with WoodBlocX
Easy to follow instructions , excellent information on delivery
Great product and really good service - would have no hesitation recommending or using this…
Great product and really good service - would have no hesitation recommending or using this company again.
Excellent product, great fun constructing it, looks great - really pleased I found you via…
Excellent product, great fun constructing it, looks great - really pleased I found you via google - thank you, hope the snow is melting
Very helpful with design needed, easy delivery, good assembly instructions, and reasonably easy for an…
Very helpful with design needed, easy delivery, good assembly instructions, and reasonably easy for an amateur to assemble.
A very good looking finished product.
My service feedback with WoodBlocX
Brilliant, friendly and humorous on the phone, my missing piece was soon despatched without fuss.
My service feedback with WoodBlocX
Only crtiticism is requirement to cut dowels - provision of correct size would be better
My service feedback with WoodBlocX
Fantastic, delivered early
Delivery of raised bed and some additional parts was on time and the delivery driver…
Delivery of raised bed and some additional parts was on time and the delivery driver was extremely helpful in placing the raised bed parts as near as possible to the site..
Product arrived on time and exactly where I requested. Easy to assemble, although I found…
Product arrived on time and exactly where I requested. Easy to assemble, although I found a 4lb club hammer very useful. (2lb recommended in instructiions.)
Delivered when I wanted it to be delivered. Product looks excellent in place. A bit…
Delivered when I wanted it to be delivered. Product looks excellent in place. A bit tricky inserting some of the dowels - very tight fit for some. And last blocX was difficult to fit in. However, solved with a heavy weigh sledge hammer, some brute force and the spare blocX as a cushion.
Producing a design for me and shopping list was an excellent service. Good speedy service…
Producing a design for me and shopping list was an excellent service. Good speedy service throughout.
My service feedback with WoodBlocX
fast and efficient
My service feedback with WoodBlocX
Excellent design, simple to construct
My service feedback with WoodBlocX
Delivered on the day and in a well packed pallet
My service feedback with WoodBlocX
Delivery was on day requested and delivery driver very helpful.
This would have been excellent if a lorry hadn't broken down resulting in the delivery…
This would have been excellent if a lorry hadn't broken down resulting in the delivery being delayed.
Superb service, goods and guides to installation. Really glad I purchased as it now enhances…
Superb service, goods and guides to installation. Really glad I purchased as it now enhances my garden.
My service feedback with WoodBlocX
Easy to build and fun!
My service feedback with WoodBlocX
Advice was excellent and order was delivered promptly and on time.
My service feedback with WoodBlocX
Very good product
My service feedback with WoodBlocX
Quickly posted & arrived when stated
My service feedback with WoodBlocX
Very good service. We were kept informed and delivery was as promised.
The pallet arrived in a poor state, with some loose blox thrown on top. I…
The pallet arrived in a poor state, with some loose blox thrown on top. I therefore counted everything immediately and found some parts missing. I phoned the number on the instructions and was promised replacement parts. These arrived promptly a couple of days later. Although I was disappointed initially, I was also impressed by the good aftercare.
Easy ordering. Delivery company they used was great...even waited for us to come back from…
Easy ordering. Delivery company they used was great...even waited for us to come back from having tea with friends. Clear and well presented instructions.
The product was delivered on time. I did try and call the helpline when I…
The product was delivered on time. I did try and call the helpline when I had some questions about the build but it went to voicemail.
My service feedback with WoodBlocX
extremely helpful as always
My service feedback with WoodBlocX
Always attentive and helpful
My service feedback with WoodBlocX
Good company
My service feedback with WoodBlocX
Very efficient
My service feedback with WoodBlocX
Good communication and quick replies/re-designs.
My service feedback with WoodBlocX
Very helpful and individual. Very quick delivery and well packaged.
My service feedback with WoodBlocX
We got there in the end
My service feedback with WoodBlocX
Really super efficient. Ordering simple, delivery fast.
My service feedback with WoodBlocX
A very helpful service
My service feedback with WoodBlocX
Very good service
My service feedback with WoodBlocX
arrived promptly on scheduled date.Great communication.
My service feedback with WoodBlocX
Excellent information on the product
My service feedback with WoodBlocX
Very good service.
My service feedback with WoodBlocX
Great product, easy with concise instructions even for the novice DIYer
An easy company to deal with with a large portfolio of products based around the…
An easy company to deal with with a large portfolio of products based around the same modular idea.I liked the 'personalised' assembly instructions and the constant order and delivery updates.I think the delivery charge is excessive for such a small order when compared to other larger items i have ordered from around the country.
we are really sorry that you were not happy with the quality if the BlocX you received. We always offer a full refund upon delivery if customers are not happy when they get their delivery. We also are very selective about the timber we use. Only using wood cut away from the heartwood off the timber. Again we would always replace any faulty product. Really sorry to have let you down. WoodBlocX
WoodBlocX @ WoodBlocX
We were having a new drive laid and i wanted something on there to break…
We were having a new drive laid and i wanted something on there to break it up so we ordered a raised bed corner box. Service and delivery were top rate and once my husband had put it together (which was like a game of giant jenga!) we had lots of good comments from neighbours and passers by. Very pleased overall and lovely product.
Relatively easy, but time consuming to put 1st box together, but result is impressive. 2nd…
Relatively easy, but time consuming to put 1st box together, but result is impressive. 2nd box much quicker.
My service feedback with WoodBlocX
delivered on time and a helpful driver
My service feedback with WoodBlocX
Great communication, couldnt seem to do enough to help/advise, excellent
My service feedback with WoodBlocX
The order was dealt with promptly, the instructions were clear & easy to follow
My service feedback with WoodBlocX
Kept informed of progress and item delivered promptly and on schedule.
Excellent products and customer service second to none. Courier blamed for delivery delay on two…
Excellent products and customer service second to none. Courier blamed for delivery delay on two occasions (out of five deliveries) which not excellent considing delivery cost.
Very helpful with specification and keeping me informed of what was happening. It made it…
Very helpful with specification and keeping me informed of what was happening. It made it almost too simple to believe.
My service feedback with WoodBlocX
Good communication and delivery.
Great service - really pleased with product. All fits together perfectly and looks great. Easy…
Great service - really pleased with product. All fits together perfectly and looks great. Easy to construct. The delivery was excellent without the necessity to stay in all day as product was left on driveway in perfect packaging. Would definitiely use again and recommend fully.
My service feedback with WoodBlocX
They have a Clear and helpful website and the goods arrived promptly and as described.
My service feedback with WoodBlocX
Great company
My service feedback with WoodBlocX
Specified the date and hey presto it arrived, couldn't ask for more.
Good telephone service when I had a problem with the product - replacement piece delivered…
Good telephone service when I had a problem with the product - replacement piece delivered without question and very quickly.
My service feedback with WoodBlocX
What a great service and wonderful product, I found customer services polite and helpful.
My service feedback with WoodBlocX
Help was prompt and friendly
A few parts were missing, however I contacted Wood Blocx and the relevant bits were sent…
A few parts were missing, however I contacted Wood Blocx and the relevant bits were sent out straight away.
My service feedback with WoodBlocX
very helpful customer service. Fast replies via Email, Clear instructions given
My service feedback with WoodBlocX
I received excellent service & would have no problem recommending this firm to anyone.
My service feedback with WoodBlocX
Service was good. Order arrived with parts missing but was resolved quickly.
My service feedback with WoodBlocX
The assistance from the team at Woodblox was excellent
My service feedback with WoodBlocX
Very helpful and quick
My service feedback with WoodBlocX
Easy to deal with
My service feedback with WoodBlocX
prompt delivery, easy to follow instructions.
My service feedback with WoodBlocX
Service was very helpful and customer focused
WoodblocX is a good way to build a raised bed as it's easy to man…
WoodblocX is a good way to build a raised bed as it's easy to man handle the blocks and you can take your time over it.
My service feedback with WoodBlocX
Helpful when there was a problem
The raised bed arrived a day late due to a mix up which was frustrating…
The raised bed arrived a day late due to a mix up which was frustrating but other than that the service was great
My service feedback with WoodBlocX
Excellent design advice and went through several quote to get it just right for us
Fast, friendly and efficient. Delivery was on schedule and the product works exactly the way…
Fast, friendly and efficient. Delivery was on schedule and the product works exactly the way they say it does. Now that doesn't happen very often.
Very helpful, very friendly, but they got the cut on one of the retruns wrong…
Very helpful, very friendly, but they got the cut on one of the retruns wrong and although they were extreemly prompt in dealing with the issue the replacements they sent were also wrong. Fortunatley the sent a blank 4 foot lenght and I cut the angle myself.
My raised bed was missing two pieces of capping but when i contacted woodblocx they…
My raised bed was missing two pieces of capping but when i contacted woodblocx they were extremely helpful and immediately posted the missing pieces to me.
My service feedback with WoodBlocX
Instructions very clear and easy to follow
Great customer service. friendly, helpful and the products arrived when they said they would in…
Great customer service. friendly, helpful and the products arrived when they said they would in the exact state they should.
My service feedback with WoodBlocX
James and Henry were very helpful
My service feedback with WoodBlocX
Good service.
My service feedback with WoodBlocX
Very efficient service; user-friendly website
My service feedback with WoodBlocX
Service and delivery was good and as advised
Even though there was a slight error with the hand of capping for one of…
Even though there was a slight error with the hand of capping for one of the units, it was soon resolved and the correct capping delivered staight away.
Delivered as requested, simple to assemble, does what it says on the tin!!!. assembled, sand…
Delivered as requested, simple to assemble, does what it says on the tin!!!. assembled, sand filled, carpeted, lined & filled. finally capped all before tea.
My service feedback with WoodBlocX
Excellent phone service and delivery.
My service feedback with WoodBlocX
Thank you delivery was first class. Instructions to build the bench clear and concise.
Extremely helpful. All queries answered in plain english even the silly ones. A pleasure to…
Extremely helpful. All queries answered in plain english even the silly ones. A pleasure to deal with on the telephone, not at all 'pushy'.
Ordering was made simple (even for the computer illiterate) by the excellent website, The whole experience from seeing the website, talking to the office, receiving the 'kit', completing the project was most importantly, FUN!
Product is excellent - and the immediate response to my late afternoon S.O.S. phone call…
Product is excellent - and the immediate response to my late afternoon S.O.S. phone call was impressive: there was an error in the sequence of drawings to guide the construction of the beds, the gentleman on the phone immediately understood the problem and we agreed upon a solution.
Having just been through a stessful and successful Customer Service Excellence Accreditation, I am confident…
Having just been through a stessful and successful Customer Service Excellence Accreditation, I am confident that I know good customr service and I have always found the speed, and content of your emails to be professional, helpful and focussed on my questions. Additional advice, guidance and personalised service is highly impressive too.
My service feedback with WoodBlocX
Very pleased with the response to my idea. Easu to construct and met my requirement.
My service feedback with WoodBlocX
Delivered as promised, well packaged.
My service feedback with WoodBlocX
You pay for what you get. We like the product and the ease on construction.
My service feedback with WoodBlocX
My service feedback with WoodBlocX
Excellent service
My service feedback with WoodBlocX
very good quality and easy to build
The service was excellent and friendly. Goods arrived on time. The instructions were clear and…
The service was excellent and friendly. Goods arrived on time. The instructions were clear and precise. WoodBlocX said that using their product would be enjoyable and it was. I was sorry when it finished!
Woodblox made the whole process of buying very easy. From the well laid out website,…
Woodblox made the whole process of buying very easy. From the well laid out website, to their ability to build a personally tailored quote rapidly, the attention to detail was excellent.
My service feedback with WoodBlocX
Great service
My service feedback with WoodBlocX
easy to use product i am recomending to all my friends
Ordering and delivery were excellent. The packaging and instructions were superb too. I had several…
Ordering and delivery were excellent. The packaging and instructions were superb too. I had several emails confirming the order and delivery arrangements. I couldn't fault the service in any way.
My service feedback with WoodBlocX
excellent
I was very impressed with the product that I received. I have built myself a pond…
I was very impressed with the product that I received. I have built myself a pond with my purchase and everyone that has seen it was very impressed with the way the woodbloc looks very good.
My service feedback with WoodBlocX
excellent, versitile, can build almost any design & low maintenance
From assistance with the initial design to delivery, the service given by woodblocx is definately…
From assistance with the initial design to delivery, the service given by woodblocx is definately the best I`ve ever experienced from a company that have used on the internet.It couldn`t have been more helpful if it was based next door.
My service feedback with WoodBlocX
very easy to use the website and the instructions where excellent. well done woodblocx.
My service feedback with WoodBlocX
Great product, great service. Thanks
My service feedback with WoodBlocX
Order and delivery process was straightforward.
Great website and range, especially the custom-designed options. Everyone has been so positive about our…
Great website and range, especially the custom-designed options. Everyone has been so positive about our new front garden and also very interested in the WoodBlocX concept. Only not rated Excellent because we were a couple of blocks short on the custom bed, which held up our project, but this was rectified asap by WoodBlocX.
My service feedback with WoodBlocX
very good service good product
My service feedback with WoodBlocX
Fast efficient delivery of a bespoke raised bed with comprehensive, clear assembly instructions.
My service feedback with WoodBlocX
Excellent, friendly customer service.
My service feedback with WoodBlocX
Excellent All round
Service was knowledgeable and friendly. Delivery was later than agreed though - just missing the…
Service was knowledgeable and friendly. Delivery was later than agreed though - just missing the bank holiday weekend despite confirming it would arrive before.
The company had a little trouble with the carriers but rang me and explained and…
The company had a little trouble with the carriers but rang me and explained and the product was delivered the following day
Couldn't recommend it more. Logical and easy to erect, Materials delivered promptly and in good…
Couldn't recommend it more. Logical and easy to erect, Materials delivered promptly and in good condition. A joy to work with
Really great system which should be better advertised, only found them by using google. Had…
Really great system which should be better advertised, only found them by using google. Had been looking for some raised beds for ages to revamp our garden but there was nothing in any of the garden centres we visited that compared, only found some tacky ones with bases or the usual roll edging. The delivery was punctual which was very good considering that they came from Scotland to Eastern Suffolk! Have already recommended to friends. Only one constructive criticism - the pegs for the top rail should be supplied in the shorter form as it took ages to cut the number required for the boxes we bought.
Helpful, patient, knowledgeable, interested staff. Good price. Prompt service. Quality product. Easy to use. Excellent…
Helpful, patient, knowledgeable, interested staff. Good price. Prompt service. Quality product. Easy to use. Excellent after sales service. Thoroughly recommend.
My service feedback with WoodBlocX
Excellent product. Much better looking than using railway sleepers. Clever idea. Customer service great.
excellent versatile good looking product and service from the company the result has been better…
excellent versatile good looking product and service from the company the result has been better than we expected
My service feedback with WoodBlocX
absolutley top notch for service
My service feedback with WoodBlocX
Delivery dates were spot on. Missing parts were dealt with promptly and received on time
My service feedback with WoodBlocX
Really helpful and brilliant with enclosed construction manual.
My service feedback with WoodBlocX
prompt replies and quick delivery
easy to understand the ordering requirements and build instructions.
delivered on the date and time frame…
easy to understand the ordering requirements and build instructions.
delivered on the date and time frame promised.
My service feedback with WoodBlocX
Execellent Service. Delivery, instructions and whole transaction was very good. No issues.
My service feedback with WoodBlocX
Very proactive in contacting me about delivery etc. Very friendly and helpful
My service feedback with WoodBlocX
very helpful staff ,good design service.
My service feedback with WoodBlocX
Excellent, service. Kept informed and delivered on time.
My service feedback with WoodBlocX
Cant find fault with it.
Arrived on time. the only problem was the tail lift on the lorry did not…
Arrived on time. the only problem was the tail lift on the lorry did not work and all the pallets had to be dismantled and man handled though to the garden.
My service feedback with WoodBlocX
Excellent customer service
Delivered on time, superbly packaged. The best instructions i have ever received for any self…
Delivered on time, superbly packaged. The best instructions i have ever received for any self build product. Lots of spares as well (just in case) which was a really good touch.
My service feedback with WoodBlocX
Fab service :)
My service feedback with WoodBlocX
Great service and the items were delivered as requested.
My service feedback with WoodBlocX
Excellent service. Easy communication. On time delivery. Many thanks to the Woodblox team.
My service feedback with WoodBlocX
excellent service and came with all the bits plus some spares
And very helpful and friendly on the phone despite a slight glitch in missing a…
And very helpful and friendly on the phone despite a slight glitch in missing a public holiday on their website
My service feedback with WoodBlocX
Good advice and helpful with design. Delivery on time
My service feedback with WoodBlocX
Quick and easy and plenty of information
My service feedback with WoodBlocX
Superb!
The order did not arrive on time, but they were very good at sorting out…
The order did not arrive on time, but they were very good at sorting out the problem and it arrived the next day.
My service feedback with WoodBlocX
excellent service, delivered exactly what they promised, great product that I'd happily use again.
My service feedback with WoodBlocX
Drew up my custom design and it was spot on!
Ordering was easy, turned up on time, very helpful delivery man and was exactly what…
Ordering was easy, turned up on time, very helpful delivery man and was exactly what I ordered
My service feedback with WoodBlocX
The order was easy and delivered as expected.
My service feedback with WoodBlocX
Excellent, friendly, efficient service.
My service feedback with WoodBlocX
Easy ordering system, punctual delivery.
Absolutely first rate customer service - excellent help and advice beforehand when considering the various…
Absolutely first rate customer service - excellent help and advice beforehand when considering the various options and designs and the individually tailored instructions supplied with the order are a breeze to follow
My service feedback with WoodBlocX
good service, easy to build, looks great
My service feedback with WoodBlocX
Very helpful and responsive
Quick response to design requests. Delivery was a bit problematic but thats down to the…
Quick response to design requests. Delivery was a bit problematic but thats down to the pallet comany and not Wood-Blocx.
My service feedback with WoodBlocX
Excellent customer service and communication. Would use again.
Product arrive 24 hrs late due to snow but not a problem. Delivery team brought…
Product arrive 24 hrs late due to snow but not a problem. Delivery team brought it right up to the house.
The pre order customer service was excellent, very polite and helpful. Unfortunately the delivery was…
The pre order customer service was excellent, very polite and helpful. Unfortunately the delivery was missing parts. Fortunately the weather has meant I was not able to build it yet so I had time to wait for the missing parts to be delivered.
My service feedback with WoodBlocX
Excellent communication, excellent product.
My service feedback with WoodBlocX
Kept informed of progress of order at all stages and delivered as scheduled.
After literally years of trying to get a round deck and being let down constantly,…
After literally years of trying to get a round deck and being let down constantly, the people at Woodblocx gave me a plan within days and sent it out on the day that I requested.
It was not clear on the drawing that the two corner top pieces are a…
It was not clear on the drawing that the two corner top pieces are a different length. If it is fitted wrongly then the gaps are in line with the lower level. However, i have now sorted it, but could this be looked at in the lihht of these comments. I shall be ordering some more and I have already recommended it to another person, who is considering ordering.
Excellent service, came really quick, one of the pieces of wood was warped, phoned to…
Excellent service, came really quick, one of the pieces of wood was warped, phoned to tell them who sent another one out no problem really quickly
Fast efficient service. Contact from company to explain why goods would be one day alte…
Fast efficient service. Contact from company to explain why goods would be one day alte arriving (snow)
My service feedback with WoodBlocX
Excellent
My service feedback with WoodBlocX
Very helpful over the telephone and fast service
My service feedback with WoodBlocX
First class service
My service feedback with WoodBlocX
Very good communication and delivery exactly as requested.
Good website, excellent telephone advice and efficient service.
Found the little video a bit folksy and…
Good website, excellent telephone advice and efficient service.
Found the little video a bit folksy and did we need it repeating 3 times?
We were telephoned the day before our order was due to come to us and…
We were telephoned the day before our order was due to come to us and were told it would be late. Then, on the re-arranged day, we were contacted early in the morning to say that it would not be with us and we had to wait another 1.5 weeks. Not great but at least we were contacted and were not just left waiting!
My service feedback with WoodBlocX
service excellent - friendly and very helpful.
My service feedback with WoodBlocX
Brilliant idea. Really so simple!
My service feedback with WoodBlocX
Helpful contacts with prompt despatch of my order
I was very please with the ease of making the purchase and the information provided on…
I was very please with the ease of making the purchase and the information provided on when the delivery would be made. The delivery came on the day promised and was well packaged.
My service feedback with WoodBlocX
A very efficient service and extremely pleasant and helpful people.A pleasure to deal with.
My service feedback with WoodBlocX
Easy to use and efficient and effective service and delibery.
Good company. 2nd time we've bought from them and to be fair it is the…
Good company. 2nd time we've bought from them and to be fair it is the second time we weren't sent the correct parts, however it was rectified without a problem
My service feedback with WoodBlocX
Really solid and look great.
My service feedback with WoodBlocX
Very clear instuctions, very easy to use.
Excellent service. My enquiry was dealt with quickly, & design put onto the website for…
Excellent service. My enquiry was dealt with quickly, & design put onto the website for my approval. Will definitely use this company again.
Very quick delivery with everything on a pallet ready to go. Instructions are provided and…
Very quick delivery with everything on a pallet ready to go. Instructions are provided and are easy to follow. Also available is a design sevice for special raised beds.
Product is generally good. This is the second box of this size purchased. However quality…
Product is generally good. This is the second box of this size purchased. However quality control needs to be reassessed.
My service feedback with WoodBlocX
alround service could not be faulted
Easy to use Web Site, Delivery process exactly as promised. Good communication to let me…
Easy to use Web Site, Delivery process exactly as promised. Good communication to let me know what to expect.
My service feedback with WoodBlocX
as above
Very helpful and easy to deal with. My order was dilevered on my chosen date…
Very helpful and easy to deal with. My order was dilevered on my chosen date and the delivery driver was very helpful. I'd definately order again.
My service feedback with WoodBlocX
Fantastic product making ideas easy to make into reality
My service feedback with WoodBlocX
Great from start to finish, the website, delivery and the product all 10/10
My service feedback with WoodBlocX
ordering easy and delivery company good.
My service feedback with WoodBlocX
Very responsive service -will no doubt return for more
My service feedback with WoodBlocX
WoodBlocx were a pleasure to work with. Knowledgeable and supportive without being pushy.
Excellent design and superbly presented website, simple to use.
First class service.
Excellent design and superbly presented website, simple to use.
First class service.
My service feedback with WoodBlocX
Goods delivered as requested. Very minor problem with documentation dealt with promptly over the phone.
My service feedback with WoodBlocX
First class service
My service feedback with WoodBlocX
Some parts were missing but they were sent when I queried this.
Delivery was fast although I did tell them we had a long narrow drive but…
Delivery was fast although I did tell them we had a long narrow drive but the goods were still delivered on a huge lorry.
very easy to order with very good information
order arrived the day i wanted it
excellent
very easy to order with very good information
order arrived the day i wanted it
excellent
My service feedback with WoodBlocX
Arrived as requersted and on time
A pleasure to do business with these guys. Friendly, efficient and kept me informed at every…
A pleasure to do business with these guys. Friendly, efficient and kept me informed at every stage.
My service feedback with WoodBlocX
Helpful and interested pre-order service by email and telephone contact. Very swift and friendly delivery
very easy to calculate what is needed yourself but the ability to have your own…
very easy to calculate what is needed yourself but the ability to have your own plans checked by the company is just great. Ordering and delivery excellent
My service feedback with WoodBlocX
No problems.
I am very pleased with both the product and the service I received. Delivery was very…
I am very pleased with both the product and the service I received. Delivery was very prompt and the assembly instructions were quite clear. In addition it was easy to obtain advice by telephone from the company when needed. I am delighted with the assembled raised bed which looks most professional.
My service feedback with WoodBlocX
Excellent service, as always.
The customer service is just amazing. Lovely people to speak to and deal with and…
The customer service is just amazing. Lovely people to speak to and deal with and everybody very helpful. Can't recommend them highly enough
My service feedback with WoodBlocX
Service is prompt and excellent
Great product and service, although order was delayed, company kept us informed all the way…
Great product and service, although order was delayed, company kept us informed all the way through.
My service feedback with WoodBlocX
Very quick response and delivery.
My service feedback with WoodBlocX
Really friendly pre-sales. Informative all the way through the order and on to delivery.
My service feedback with WoodBlocX
Excellent friendly service. Will use again.
My service feedback with WoodBlocX
Service could not be better.
My service feedback with WoodBlocX
Most Helpful
Really impressed with you being on the end of the phone each time I phoned…
Really impressed with you being on the end of the phone each time I phoned and your help and patience! was really appreciated. It was a bit of an issue re stabiliser pins and the hard surface but i should have told you about that at time of ordering.
My service feedback with WoodBlocX
VERY HELPFUL & INFORMATIVE
Great experience. They were very responsive when I had a problem. They order was delivered…
Great experience. They were very responsive when I had a problem. They order was delivered rapidly and on time. The delivery company was also great and I would also recommed them.
Speedy and helpful service. What more can you ask? Thanks guys. helpful hint .. a…
Speedy and helpful service. What more can you ask? Thanks guys. helpful hint .. a bit of washing up liquid helps here and there if you're building in cold weather.
We have ordered 3 times and each time the service provided has been fantastic. Delivery…
We have ordered 3 times and each time the service provided has been fantastic. Delivery has been very quick and there have always been a few spares provided and good instructions. On our 2nd order, a pallet collapsed and had to be left at the bottom of the drive but on the 3rd, two pallets had been used to ensure it could take the weight. The product seems to have improved over time and you can now order curves which can soften the look. The wedges even come ready fitted in the dowels now so even easier to use. Woodblocx is one of the very best companies we have dealt with over the internet.
My service feedback with WoodBlocX
Very helpful discussion before we ordered and quick reply to one later query.
My service feedback with WoodBlocX
good
My service feedback with WoodBlocX
Reliable delivery and good detail about range and construction of boxes on the website.
My service feedback with WoodBlocX
.Really impressed with the service received.
My service feedback with WoodBlocX
Comprehensive website, a company that stands up to it's promises and claims on service.
My service feedback with WoodBlocX
Excellent service. Quick and efficient
Good communications. The delivery company arrived a day before they were expected, but liaised well…
Good communications. The delivery company arrived a day before they were expected, but liaised well when this happened.
Fabulous service, have just placed another order. Loads of compliments from neighbours and have passed…
Fabulous service, have just placed another order. Loads of compliments from neighbours and have passed on your detals.
First class product. As easy to assemble as promised once the foundation was level. Nice…
First class product. As easy to assemble as promised once the foundation was level. Nice to look at too!
My service feedback with WoodBlocX
Totally brilliant customer service from the moment I placed the order.
My service feedback with WoodBlocX
My order was packed and sent within a couple of days excellent service as usual
I'm halfway through building and very impressed with the blocks and fittings. It's such a…
I'm halfway through building and very impressed with the blocks and fittings. It's such a good product and a British company. Highly recommended.
My service feedback with WoodBlocX
Excellent service with prompt responses to my emails.
My service feedback with WoodBlocX
Just as promised and delivered as close to the rear garden as possible.
My service feedback with WoodBlocX
Very helpful and always quick to respond by email or telephone. Easy on-line ordering system.
My service feedback with WoodBlocX
Very helpful and excellent service.
My service feedback with WoodBlocX
Very good service both from the orginal large order than this small addition.
My service feedback with WoodBlocX
Very quick delivery
My service feedback with WoodBlocX
Good website, good instructions, excellent communication
I don't usually bother with feedback but I found the company and product to be outstanding.…
I don't usually bother with feedback but I found the company and product to be outstanding. The website is very good and interactive. On the telephone the staff were informed and helpful; they called pre- delivery to check the order and arrange to provide a custom designed drawing which was very useful at the construction stage. Delivery was prompt and efficient, documentation was good and packing was well done and accurate.
My service feedback with WoodBlocX
Unbelievable good service and delivery
My service feedback with WoodBlocX
Good service
Excellent advice and service from the team. Some issues with a nervous lorry driver due…
Excellent advice and service from the team. Some issues with a nervous lorry driver due to a narrow lane, but the Woodblocx team got it sorted.
Great customer service and we love the products. Our garden has five raised beds and…
Great customer service and we love the products. Our garden has five raised beds and we are in the middle of sorting out a bigger project with WoodBlocX for raised beds and a wall to surround our patio and then we want to do our vegetable plot using WoodBlocx raised beds.
My service feedback with WoodBlocX
Great product that was easy to assemble
My service feedback with WoodBlocX
Extremely helpful in helping me prepare my order!
My service feedback with WoodBlocX
loved it so easy
Very helpful and prompt in producing working drawings from my sketches, with another alternative proposal…
Very helpful and prompt in producing working drawings from my sketches, with another alternative proposal sent for consideration a few days later. Order handled promptly too, with goods arriving in good condition on time.
My service feedback with WoodBlocX
Quick and helpful responses.
My service feedback with WoodBlocX
delivered on time as promised.
they did a plan to my requiements very quickly , were very personable , easy…
they did a plan to my requiements very quickly , were very personable , easy payment system , designs on system gave me lots of ideas to get just what i wanted . all round great service
My service feedback with WoodBlocX
Always available on the phone for help
My service feedback with WoodBlocX
Service and delivery were excellent.
We are just part way through our project and thus far very pleased with the…
We are just part way through our project and thus far very pleased with the manner in which Woodblocx handle us as a customer, a very personal feeling to the process
My service feedback with WoodBlocX
Delivery details not provided until after the delivery day. Other than that really pleased.
My service feedback with WoodBlocX
ordered and deliver on time.
Really helpful advice to assist us in our design and order. The response to a…
Really helpful advice to assist us in our design and order. The response to a glitch in the delivery was more than generous and much appreciated.
The only criticism is that the wedges could not always be hammered fully in and…
The only criticism is that the wedges could not always be hammered fully in and I had to cut a few of them .However I found that I didnt need to use many so I had a lot left over.
Thanks very much for your feedback. Sorry you had to chop a few dowels up to make it fit. Usually they go together nice and easily, but we were thinking sometimes there may be a hard knot inside the blocx that may stop the dowels from expanding correctly. I'm glad your happy with the end result and if there is anything else I can do please let me know.
Cheers
Henry
WoodBlocX @ WoodBlocX
Telephone manner and service very good, design service very good, and despite the fact that…
Telephone manner and service very good, design service very good, and despite the fact that the order was delivered with the not enough parts for the design the company sorted this out rapidly and to my complete satisfaction.
WoodblocX is a totally reliable company. I have now had two separate orders from the…
WoodblocX is a totally reliable company. I have now had two separate orders from the company. In both cases I talked to them beforehand (Henry projects an excellent customer focused image) and agreed when the goods were to be delivered. In both cases the goods turned up on the day requested. I wish all companies could be as trustworthy!
My service feedback with WoodBlocX
Very helpful.
My service feedback with WoodBlocX
quick with no hassle.
The product is great, sevice was first class, and the issue we did have was…
The product is great, sevice was first class, and the issue we did have was resloved very qickly
Easy to work with although the Superblox should have more holes to allow for easier
matching…
Easy to work with although the Superblox should have more holes to allow for easier
matching of blocks.
Henry dealt with our order, was very helpful indeed and did his best to give…
Henry dealt with our order, was very helpful indeed and did his best to give us what we wanted to achieve.
My service feedback with WoodBlocX
OK
My service feedback with WoodBlocX
Very friendly company to deal with
My service feedback with WoodBlocX
Excellent. Good help over the phone.
My service feedback with WoodBlocX
Quick and efficient service with e-mail contact to clarify project and support
My service feedback with WoodBlocX
very helpful on design would recommend to anybody
My service feedback with WoodBlocX
Excellent service from start to finish. Easy ordering and efficient delivery
My service feedback with WoodBlocX
Quick and efficient. Helpful and friendly on the phone
My order was handled efficiently and arrived as planned. When I queried the content of…
My order was handled efficiently and arrived as planned. When I queried the content of the parts received against the items list I received a swift response and clear explanation of the 'apparent' discrepancy which I was happy with. A clear indication of a well managed company.
Seem to have sent the wrong order but then were quick and excellent at shipping…
Seem to have sent the wrong order but then were quick and excellent at shipping the correct bits
My service feedback with WoodBlocX
great product, simple to use would reccomend. very helpfull staff
Swift and helpful replies to all communications by telephone and e-mail.
Rapid delivery and product lived…
Swift and helpful replies to all communications by telephone and e-mail.
Rapid delivery and product lived up to expectations.
Suggested design required some modification on site, but easily achieved.
ordering was easy and the feed back letting you know they were proccessing your order…
ordering was easy and the feed back letting you know they were proccessing your order and del date was excellent .deliverd on time evering thing there no problem
My service feedback with WoodBlocX
Very good service and customer relations.
My service feedback with WoodBlocX
Very helpful.
My service feedback with WoodBlocX
A great product, well made and designed and looks amazing.
My service feedback with WoodBlocX
See comment below
My service feedback with WoodBlocX
Really helpful and speedy service
My service feedback with WoodBlocX
Very helpful, instructions were good, even for a `non-diyer` such as myself.
My service feedback with WoodBlocX
good service, delivery, all pieces were delivered as stated. Customer service was great.
Did not deal well with my comments about the design quality of the product. I…
Did not deal well with my comments about the design quality of the product. I was trying to be helpful, but was basically told that as far as the company was concerned there was not a problem.
We are continuously trying to improve our product and service. I can assure you that your reccomendations have been taken into account and we have done our best to implement them in our product and service. Since your order we have also started sanding down the seat rails we provide. So thanks to yourself hopefully no more splinters!
Cheers
Henry
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Easy to order very efficient and helpful. Original designs and lots of good ideas.
I thought that Wood BlocX were extremely helpful in resolivng a difficult design issue when you've…
I thought that Wood BlocX were extremely helpful in resolivng a difficult design issue when you've got a picture in your head actually to interpret it into how many blocks you need, once this was sorted the delivery on whole was good and after service was also good.
Great people to deal with. I had an idea of what I needed, but the…
Great people to deal with. I had an idea of what I needed, but the designs returned showed that a great effort was put into getting it to work. I had one corner piece that gave mne a snag but a quick email had it dealt with promptly. I would certainly use Woodbocx again.
My service feedback with WoodBlocX
Excellent order process, help and delivery
The staff responded very quickly to my queries. I have to thank one of the…
The staff responded very quickly to my queries. I have to thank one of the guys for helping me work out what a new design.
The order arrived with no design document to explain how to build the wall, we…
The order arrived with no design document to explain how to build the wall, we spent hours working out the logistics of how to do this. I emailed WoodBlocX and asked for the design sheet, I received an apology email ................. but no design PDF attached, I emailed again , but had no response.
We are really sorry about this. We try and do our best to ensure that the quality of our product is 100% for every customer I will be in touch to discuss this and will make sure that we get it sorted out for you. Kind Regards Henry
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Prompt delivery of order. A missing component was sent with commendable speed.
clear and easy to understand instructions - liked the sequential plan showing which layers went…
clear and easy to understand instructions - liked the sequential plan showing which layers went where ; quality products and didnt have to buy load of specialist tools to work with blocx. Plenty of assistance from company re design and measurements
My service feedback with WoodBlocX
Easy to order and fantastic delivery service
They were very supportive in drawing up possible configurations before I started the project and…
They were very supportive in drawing up possible configurations before I started the project and very helpful in providing advice to enable me to place a supplementary order
Advice was great, the product was great, it looks great and I will be placing…
Advice was great, the product was great, it looks great and I will be placing further orders - however delivery was shocking. Arrived on a pallet in the back of a Transit. the driver had no means of getting it out. I had to help him drag it out and let it drop to the floor very dangerous and disappointing. If I was to order again which I hope to do I would have to be reassured that delivery would be appropriate.
Thanks for your feedback. We are really sorry about your poor delivery service. We use palletways delivery network who are normally very good. We also always ask for a tail lift delivery on all orders and a pallet trolley so something went wrong this time. We have now refunded your delivery charge and have spoken to the depot involved. Hopefully this will stop it happening again.
WoodBlocX @ WoodBlocX
My service feedback with WoodBlocX
Spot on.
My service feedback with WoodBlocX
The company & Service is excellent
My service feedback with WoodBlocX
Arrived well packaged and on time.
The customer service is second to none. I had a slight problem with the order…
The customer service is second to none. I had a slight problem with the order and they fixed it straight away with no hassle. I would highly recommended them
My service feedback with WoodBlocX
See below
Can't fault anybody there ! Excellent service , friendly , helpful and everything happened as…
Can't fault anybody there ! Excellent service , friendly , helpful and everything happened as promised . Not often that I can be so positive about my dealings with different companies
Excellent Customer Service from initial enquiry right through to assistance on delivery. The design and…
Excellent Customer Service from initial enquiry right through to assistance on delivery. The design and build enquiry service was top dog.
My service feedback with WoodBlocX
very helpful, quick service.
My service feedback with WoodBlocX
Very helpful throughout, from designing to delivery. Have recommended them to anyone who will listen!
My service feedback with WoodBlocX
Good idea, good service.
My service feedback with WoodBlocX
Delivered on the day stated and in good condition
My service feedback with WoodBlocX
good service
My service feedback with WoodBlocX
REALLY HELPFULL WITH REGARDS TO ORDER
Customer service was outstanding. From design concept to delivery I was kept informed regularly on…
Customer service was outstanding. From design concept to delivery I was kept informed regularly on the status of the order and expected timelines. The order arrived exactly when it was expected and nothing was missing. The instructions on how to contruct the raised beds were extremely clear so I did not need to phone the helpline but the offer was there nonetheless. It is really refreshing to deal with a company that not only delivers what it says it will, but goes even further to ensure that everything is satisfactory and going to plan. I rate them among the best on-line companies I have dealt with.
My service feedback with WoodBlocX
Good product and would recommend to others.
My service feedback with WoodBlocX
good
My service feedback with WoodBlocX
Simple to construct, excellent plans provided. Great fun to build.
Lied about their service and refused to help when their error made the product incomplete.
Lied about their service and refused to help when their error made the product incomplete.
Thank you for your feedback. We are really sorry that you were not happy with WoodBlocX and you could not finish your project properly. Please let us know how we can make this right?
WoodBlocX @ WoodBlocX
The best thing we can say is it was exactly what we hoped for -…
The best thing we can say is it was exactly what we hoped for - brilliant!
Found the company online and had my reservations about the product until I spoke to…
Found the company online and had my reservations about the product until I spoke to Henry who could'nt have been more helpful and the blocx were delivered exactly when they said.
This system is excellent - the only problem is, as soon as I used it…
This system is excellent - the only problem is, as soon as I used it I really want to do more and more landscaping ! frustrated by financial constraints.
Really thought the service, delivery and product was excellent. Have recommended on as we receive…
Really thought the service, delivery and product was excellent. Have recommended on as we receive lots of compliments about our woodblock wall.
My service feedback with WoodBlocX
Good service.
My service feedback with WoodBlocX
Extremely pleasant people to deal with. Fully recommend.
